Reviewed by: Rosie
I previously used the service.
I requested a transfer from the airport to my hotel in Waikiki.
I arrived on a domestic flight from the Big Island, and they came to pick me up at the Honolulu airport's baggage claim with a nameplate, making the pickup very smooth.
The transfer from the airport to the hotel was private.
The service was excellent, and I would like to use it again next time.
以前利用させていただきました。
空港からワイキキのホテルの送迎をお願いしました。
ハワイ島からの国内線で、ホノルル空港のバゲージクレームでネームプレートを持って迎えにきてくださり、ピックアップはスムーズでした。
空港からホテルまでは貸し切りでした。
とてもサービスがよく、また次回も利用させていただきたいと思っております。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2016/10/19 |
| Activity Date: | 2016/06/08 |
Reviewed by: makey
I thought I would be able to see whales up close, so I imagined a dynamic experience. However, due to conservation measures, there was quite a distance, which was different from what I expected. Still, the weather was nice, and I enjoyed a morning meal, and it was fun to stick to the deck and watch the surface of the sea. We were also able to take photos with Diamond Head in the background. I thought it was great for those with children, as it wasn't dangerous at all. As someone who enjoys swimming with dolphins and diving, this is our impression. It wasn't that we couldn't see them at all, and it was nice to encounter a mother and calf whale. However, we could only see their backs and fins popping up in the distance.
クジラを間近で見れると思っていたので、ダイナミックな感じを想像していました。
でも、保護の観点からかなりの距離があって、思っていたものとは違いました。
でも、お天気も良くて、モーニングも頂けましたし、甲板にへばりついて海面を見ているのも楽しかったですよ。
ダイアモンドヘッドバックに撮影も出来ましたしね。
お子様をお連れの方は、危なくありませんしいいなと思いました。
イルカと一緒に泳いだり、ダイビングをするのが好きな私達の感想です。
全く見れないって事ではなかったし、親子のクジラに遭遇出来たのも良かったです。
でも、遠くにポコポコって背中やひれが見える程度ですよ。
| Rating: | |
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| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2016/10/19 |
| Activity Date: | 2016/01/14 |
Reviewed by: 家族旅行
I used to request airport pickups from HIS, but since my flight was outside of their operating hours, I asked this company instead. After leaving the airport, I heard my name called and was able to meet the staff right away, so I didn't have any worries. I will use this service again.
以前はHISの会社で空港出迎えをお願いしていたのですが、私の乗った飛行機が時間外だったためこちらの会社をお願いしました。空港を出て少しすると名前を呼んでくださってすぐにスタッフの方とお会いできたので心配なかったです。また利用させていただきます。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2016/10/18 |
| Activity Date: | 2016/10/13 |
Reviewed by: B Smith
We had a great time on this tour. Dirk, the driver/tour guide gave us a lot of info. The tour was exactly as advertised plus we got to see some turtles at an extra stop. Lunch was Excellent. We would definitely do this again. Awesome! !!
| Rating: | |
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| Packages: | Ultimate Circle Island Adventure with Waimea Valley & Lunch |
| Attended as: | Couples |
| Posted on: | 2016/10/18 |
| Activity Date: | 2016/10/15 |
Reviewed by: 草もち姫
I arrived in Hawaii and participated with my family of four the day before my daughter's wedding. I wasn't sure I could make it to the North Shore on my own, and I was also intrigued by the unknown experience of "horseback riding."
Our driver and guide, S, drove safely while explaining many things along the way, and the wealth of information made it very enjoyable. Unfortunately, our stay at the Dole Plantation was less than 30 minutes, but the pineapple soft serve was exquisite. The cup had fruit on top. Next time, I want to try the world's largest maze and the pineapple train.
The purpose of visiting Haleiwa was for "garlic shrimp." Among the recommended places, we went to "Camarones," where the rice was creamy and reminiscent of a gratin. When I spoke with the staff, I learned that the chef is Japanese and was originally an artist who trained in Spain and France. The presentation was incredibly beautiful, and I was impressed, but it made sense why it was so well done. It was a good decision to pay an extra dollar to have the shells removed. This is what they mean by plump shrimp.
On our way back to the parking lot, we stopped by the local supermarket, Malama Market, and also visited Matsumoto Shave Ice. I was relieved to find it surprisingly uncrowded. We shared a large rainbow with milk for $3.50, and the ice was much softer and tastier than the ones I had later in Hawaii.
By chance, the owner, Mr. Matsumoto, was there, and we chatted. My daughter seems to have become LINE friends with him.
The main event, horseback riding, was not as concerning as I had feared. My horse, Cody, was very well-behaved and followed the horse in front without kicking (the signal to move forward) even once. However, my husband and son, along with the horses behind them, were quite eager to stray from the line to eat grass (laughs). But there were guides in front and behind us to help control the situation.
The guides took many photos, and it was truly moving to be riding along the coastal path (we even saw sea turtles) and through a small trail. I thought it was considerate that we could stop by the restroom at Turtle Bay Hotel to wash our hands. There was information about the sea turtles, and although we didn't go ashore, we managed to take a few photos at the sunny Sunset Beach and saw about three sea turtles nearby.
It was an incredibly ambitious tour, but thanks to our driver and guide, we enjoyed only the best parts. We were blessed with good weather and had a fun day. Thank you very much.
ハワイ到着して娘の結婚式の前日家族4人で参加しました。ノースショアには自力で行けそうになかったし、未知の「乗馬」ってのにも惹かれました。
運転手兼ガイドのSさんは安全運転しながら道中の沢山のものを説明してくださり、その情報量が豊富でとても楽しかったです。
「ドールプランテーション」は30分以下の滞在時間だったので残念ですが、パイナップルのソフトクリームは絶品です。カップのは上に果肉が乗っています。
次回は世界最大迷路やパイナップル電車にも乗ってみたい。
ハレイワの街の目的は「ガーリックシュリンプ」でした。お勧めの数件の内「カマロン」に行きましたが、ライスがクリーミーなドリア風でした。スタッフさんと話したらシェフは日本人で元はアーティスト?スペインやフランスで修行された方とのことです。盛り付けも大変美しく感激していたけど、「やはりそうだったんだ」と納得しました。1ドル追加して殻をむいてもらって正解でした。プリプリのエビってのはこれの事でした。
地元のスーパーの「マラママーケット」に寄りながら駐車場に戻り、「松本かき氷店」にも行きました。意外に空いていてほっとしました。レインボー(大)+ミルクで3.5ドルで4人で食べましたが、氷が後で食べたハワイのものよりもずっとソフトで美味しかったです。
偶然オーナーの松本氏がいらしてお話しました。若い娘はLINE友達になったようです。
メインイベントの乗馬は心配したほどの事は無く、私の馬(コディ)はとてもお行儀がよく、一回もお腹を蹴らなくても(進めの合図)ちゃんと前の馬について歩いてくれましたが、夫と息子、その後ろの方の馬はやたらと列から離れて草を食べたがる馬でした(笑)
でもちゃんと前と後ろにガイドさんがついてくれて制御してくれます。
ガイドの方も写真もたくさん撮ってくださるし、なにより海沿いの道(ウミガメもみました)やちょっと入った小径を馬で移動しているなんて感動でした。
帰りに「タートルベイホテル」の洗面所によって手を洗ったりできるのも気が利いているなと思います。ウミガメどうかな?って情報でしたが、快晴のサンセットビーチにもちょっとだけ降りて写真をとり、陸には上がってなかったけどウミガメもすぐそばに3匹ほど見られました。
ものすごく欲張りツアーですが運転手兼ガイドさんのおかげで美味しいところだけ取って満喫しました。天気にも恵まれ楽しい一日でした。ありがとうございました。
| Rating: | |
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| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2016/10/16 |
| Activity Date: | 2016/10/06 |
Reviewed by: Sammy
Previously, I applied to a company after exiting through the individual exit, but this time I exited through the group exit, and it was reassuring to be among only Japanese people. However, the driver was not good at Japanese at all, so there was definitely a lack of communication with the dispatcher.
以前、着いてから個人出口に出てからそこにあった会社にもうしこみましたが、今回は、団体出口からで、日本人ばかりの中ですく受け付けだっので心強かったです。ただドライバーは日本語全然ダメなので、でスパッチャーも意思疎通に欠ける感じは否めないです。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2016/10/15 |
| Activity Date: | 2016/10/12 |
Reviewed by: Lauren
Great way to see the island in one day! Our driver Ed was awesome.
| Rating: | |
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| Packages: | Standard Package with Lunch & Tram ride [Available until 12/14/2023 ONLY] |
| Attended as: | Families |
| Posted on: | 2016/10/15 |
| Activity Date: | 2016/10/12 |
Reviewed by: notty
For my husband and me, who have pretty much visited all the typical tourist spots, the opportunity to be taken to the uncharted territory of West Oahu caught our attention, so we signed up for this tour.
West Oahu was quite different from the scenery we had seen in other areas of Oahu; it had a strong local flavor and was a very interesting place.
There were no crowds, and we didn't see any Japanese people at all (laughs).
Since there was no need to cross mountains like when going to the North Shore, the views were mostly of the ocean, and I think we could enjoy the drive back and forth without getting bored.
During snorkeling, we saw many beautifully colored fish like those in a guidebook, and we were able to swim alongside a sea turtle that appeared by chance, which was very moving...
The guide is also an underwater photographer, so I think even those who are snorkeling for the first time can feel at ease as they receive careful instruction. (It was also fun in a different way when he dove down to show us a sea urchin!!)
I visit Hawaii twice a year, and next time, I would love to request this guide's private tour to hear more fun stories!
☆ As mentioned in the notes, during snorkeling, you leave everything in the car, so I think it's best not to bring valuables. A little cash for lunch and a towel should be enough. ☆
I hope this is helpful!
典型的な観光地はだいたい行き尽くした私たち夫婦にとって、未踏の地である西オアフに連れて行ってもらえるというのが目にとまり、このツアーを申し込みました。
西オアフは、これまでオアフ島の他の地域で見た景色とは違って、かなりローカル色が強く、とても興味深い場所でした。
人がごった返していることもなく、日本人もまったく見かけません(笑)
ノースショアに行くときのように山を越えることもないので、景色も海が多く、飽きることなくドライブ感覚で行って帰って来られたと思います。
シュノーケリングでは、図鑑で見るような綺麗な色の魚をたくさん見れたり、偶然現れたウミガメと一緒に泳ぐことができ、非常に感動的でした。。。
ガイドさんは水中カメラマンもしているので、シュノーケリングが初めての方も丁寧に教えてもらえるので安心できると思います。
(潜ってウニをとって見せてくれたり別の意味でも楽しかったです!!)
年に2回訪れるハワイ、次回は楽しいお話が聞ける、このガイドさんのプライベートツアーをお願いしたいくらいです!
☆注意事項に書かれているとおり、シュノーケリング中は車にすべてを置いて行くので、貴重品は持参しないほうがよいと思います。ランチを購入するための多少の現金とタオルがあれば十分かと☆
参考になれば嬉しいです。
Thank you for your review.
West Oahu really gives you a glimpse of what Hawaii must have been like in the past. Watching the locals, it feels like time starts to slow down...
Snorkeling and ocean activities are our specialty at Hawaii Real Nature Tours. I believe you'll get to see a different side of the ocean, so please come back if you have the chance.
Aloha,
Akima
レビューありがとうございます。
西オアフは昔のハワイってこんなんだったんだろうなーという景色ですよね。ローカルを見ているとなんだが時間までゆっくり流れ始めそうな・・
シュノーケルや海のアクティビティはハワイリアルネイチャーツアーの一番得意とするところです。また違う海が見れると思いますのでぜひ機会がありましたらまたお越しくださいませ。
アロハ
あきま
| Rating: | |
|---|---|
| Packages: | おすすめプラン(2016年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2016/10/15 |
| Activity Date: | 2016/10/09 |
Reviewed by: 匿名希望
I chose this tour because I wanted to go horseback riding and I also like the North Shore. Since it was my first time riding, I was nervous until I got used to it, but the time spent riding a lovely horse while looking at the beautiful sea was truly healing. I was satisfied with the free time in Haleiwa, as I was able to visit the shops I wanted to go to.
What was disappointing was that there were not only horseback riders but also other people, which made it a bit hectic to find time for things like searching for pineapples and sea turtles, and even bathroom breaks felt rushed due to time constraints. I wish I could have taken it a bit slower... However, horseback riding was really great, so I had a valuable experience.
乗馬がしたくて、ノースも好きなので このツアーを選びました。初乗馬だったので 乗り慣れるまでは
緊張しましたが、キレイな海を見ながら 可愛らしい馬に乗っている時間は本当に癒されました。
ハレイワの街での自由時間は 行きたいお店にも行けたので満足です。
残念だったのは、乗馬の人だけではなく違う人たちもいらっしゃったので、時間を合わすために ドールやウミガメを探す時間、トイレ休憩さえもバタバタと慌ただしく時間制限があったことです。
もう少しゆっくりしたかったな…
でも、乗馬は本当に良かったので貴重な体験ができました。
| Rating: | |
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| Packages: | 海辺乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/10/14 |
| Activity Date: | 2016/10/05 |
Reviewed by: 匿名希望
I used the shuttle service from Waikiki to the airport. They arrived at the hotel 5 minutes earlier than the pickup time, and I arrived at the airport with plenty of time to spare, which allowed me to relax. I would like to use this service again.
ワイキキからエアポートまでの送迎にて利用しました。
ピックアップタイムより5分も早めにホテルに来てくれ、エアポートには早すぎるくらいに到着できのんびりできました。
また利用したいと思います
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2016/10/14 |
| Activity Date: | 2016/10/11 |
Reviewed by: Charity
What an amazing place wonderful food great people the show was outstanding the chief was great what do this over and over again
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2016/10/13 |
| Activity Date: | 2016/10/07 |
Reviewed by: Charity
The food was excellent the entertainment was great had a really great time the sunset was beautiful the picture they took...wow!!!! Would love to do this again
| Rating: | |
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Families |
| Posted on: | 2016/10/13 |
| Activity Date: | 2016/10/06 |
Reviewed by: Rudy
I AM SO AMAZED AND DELIGHTED WITH MY FIRST LUAU EXPERIENCE, I LOVE IT.
| Rating: | |
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| Packages: | Paradise Package |
| Attended as: | Couples |
| Posted on: | 2016/10/12 |
| Activity Date: | 2016/10/09 |
Reviewed by: Mike
Very friendly. Freddy took good care of us. Ship needs some updating but a good time and great views of Honolulu.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2016/10/11 |
| Activity Date: | 2016/10/05 |
Reviewed by: MGT
We loved our tour but found we required more time before our scheduled entry into the theater. the tour was great and our driver was great also.....We think a bit more explanation should be made about the rules regarding bag storage and pick up procedures... we needed more time at Pearl Harbor and less time on the bus.. we did not require a city tour. We need more time in the exhibit areas.
| Rating: | |
|---|---|
| Packages: | Standard Tour [No Lunch] |
| Attended as: | Couples |
| Posted on: | 2016/10/11 |
| Activity Date: | 2016/10/05 |
Reviewed by: John
We had a great time, excellent food, very friendly staff, awesome entertainment.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2016/10/11 |
| Activity Date: | 2016/10/08 |
Reviewed by: トミー
The Dole Plantation, Turtle Beach, Haleiwa Town, and horseback riding along the coast made for a very packed itinerary. I also enjoyed the experience of cracking open and eating fresh macadamia nuts at the macadamia nut farm, which you mentioned could only be visited when there was time. I wish we could have spent a bit more time in Haleiwa Town, as we only had time for lunch. I would have liked to have extended the time, even if it meant starting our meeting a bit earlier! Horseback riding by the sea was very pleasant, and I’m glad I participated.
ドールプランテーションに、ウミガメビーチ、ハレイワタウン、海沿いの乗馬、と、とても盛りだくさんの内容でした。
時間がある時にしか寄れないと仰っていた、マカダミアナッツ農園で、生のマカデミアナッツを殻を割って食べる体験が出来たのも、楽しかったです。ハレイワタウンは、ランチを食べるだけで終わってしまったので、集合時間を早めてでも、もう少し長く時間をとっていただきたかったです!海辺の乗馬はとても気持ちがよく、参加して良かったです。
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2016/10/10 |
| Activity Date: | 2016/10/02 |
Reviewed by: ハワイ初心者
I used this service for my first trip to Hawaii from the airport to Waikiki. It was easy to go to the designated meeting point after arriving at the airport. Many shuttle service companies gather at the meeting point, and even if you're not confident in your English, you can ask any staff member to find the VELTRA staff. Personally, since my hotel was the second stop, it felt like I arrived in about 40 minutes.
The advantage compared to using a taxi is that payment is made in advance, so there's no need to calculate tips, which can be tricky. As a gesture, I gave the driver 1 USD for each large suitcase (this is frequently mentioned in guidebooks).
The downside is that all customers, including myself, had to wait about 20 minutes after meeting the VELTRA staff for the car to arrive. I think this was due to traffic or the inability to park for a long time at the airport. If speed is a priority, I believe a regular taxi would be a better option.
初めてのハワイ旅行で空港⇒ワイキキのために本サービスを利用。空港到着後に指定された集合場所へ行くのは簡単です。集合場所には多くの送迎サービスの会社が集まっており、英語に自信がなくても、どこかのスタッフに聞けばVELTRAスタッフにたどりつきます。個人的には到着ホテルが2番目だったので、40分程度で到着したように感じます。
タクシー利用に比べてのメリットは支払が事前で難しいチップ計算が不要です。気持ちとして、大きなスーツケース1ケにつき、ドライバーに1USDを渡しました(ガイドブックでも頻繁に記載されていることですが)。
デメリットは私を含めすべての顧客がVELTRAスタッフと合流後、車が到着するまで20分ほどは待ちました。渋滞または長時間、空港内パーキングに停められないといった理由があったと思います。やはり、スピード優先するなら一般タクシー他だと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2016/10/09 |
| Activity Date: | 2016/10/01 |
Reviewed by: 初ハワイ
The hotel pickup did not arrive. When I contacted them, I was told that they had gone to pick me up but I wasn't there, which is impossible because I had been waiting the whole time. Eventually, a replacement car arrived 30 minutes late, but since it was rush hour, I was anxious about arriving at the airport on time.
In the end, I did not miss my flight and arrived at the airport safely, but it was a terrible experience at the end of my trip. Next time, I will choose a different company.
ホテルに迎えが来ませんでした。連絡したところ、迎えに行ったが居なかったと言われましたが、ずっと待っていたのでそのはずはありません。結局30分遅れで代わりの車が来ましたが、道路が混む時間になっていたため、空港到着が遅れないかと不安な気持ちを抱えながら空港に向かうことになりました。
最終的には飛行機の時間に遅れるようなことはなく、無事空港に着きましたが、旅の最後に最悪な体験でした。次は他の会社にお願いすることにします。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2016/10/09 |
| Activity Date: | 2016/10/06 |
Reviewed by: パセリ
On the second day of our stay in Hawaii, my spouse and I participated in this optional tour. At first, we were looking at various tours that would take us to many places, but since we didn't want to feel rushed (though we were a bit anxious since it was our first time), we decided on this free time plan to leisurely stroll through the streets.
That was the right choice! After visiting Dole's and Turtle Beach, we had about three hours of free time. We were able to explore the town from one end to the other, taking breaks along the way. Our driver, Tsugawa (I apologize if I got the name wrong!), was very kind and drove us to Macky's, which was a bit away from the meeting point. He helped us with ordering the garlic shrimp and provided wet wipes, making us feel comfortable during the tour.
Initially, I was worried about the weather, but it turned out to be sunny without any issues. I would have given it five stars, but since we couldn't see the sea turtles basking (they were peeking out of the water), I’m giving it four stars this time, hoping to see them basking next time!
夫婦でハワイ滞在2日目にこちらのオプショナルツアーに参加させて戴きました。初めは他にも色々連れていってもらえるツアーを見ていたのですが、あまり時間に追われたくない2人(だけど初めてだからちょっと不安)ゆっくりと街並みを見ながら散策したくなったのでこちらのフリータイムプランに決めました。
これが正解♪ドールズ、海亀ビーチに行った後は3時間程のフリータイム。町の端から端までゆっくりと休憩を挟みながら散策することができました(^-^)ドライバーのツガワさん(名前間違っていたらすみません‼)はとても優しい方で、待ち合わせ場所から少し離れた場所にあるマッキーズまで車で連れていってくれて、ガーリックシュリンプの注文や案内、ウェットティッシュを持ってきてくださったりと安心してツアーに参加する事が出来ました(^-^)初め心配だった天気も問題なく晴天で、本当は☆5つなのですが、海亀さんの甲羅干しが見れなかったので(海から顔は出していましたw)次回甲羅干しを見れる様期待を込めて☆4つで!
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| Packages: | ハレイワたっぷり観光プラン(2023年3月まで) |
| Attended as: | Couples |
| Posted on: | 2016/10/08 |
| Activity Date: | 2016/10/04 |
Reviewed by: Stephanie Esparza
Beautiful cruise! Great food and the dancers were stunning! Highly recommended! Service was outstanding!!! We had a great time!!!
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2016/10/08 |
| Activity Date: | 2016/10/04 |
Reviewed by: もじゃぴー
I recommend this for first-time visitors to Hawaii. You can visit the "This is the tree, what tree?" Monkey Pod, Pineapple Park, sea turtle landings, horseback riding, and a macadamia nut processing factory, and drive along the coastline. The garlic shrimp I had for lunch was the best! The mildly seasoned shrimp were irresistible. Horseback riding truly showcases Hawaii's great nature! It's a moment that makes you feel like you're on an overseas trip.
初めてハワイへ来た人におすすめです。この~木なんの木♪モンキーパッド、パイナップルパーク、ウミガメの上陸、乗馬、マカダミアナッツ加工工場へ行き、海岸線をドライブできます。昼食に食べた、ガーリックシュリンプは最高!マイルドな味付けのエビは箸が止まりません。乗馬はこれぞハワイの大自然!海外旅行に来たと感じる瞬間です。
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| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2016/10/07 |
| Activity Date: | 2016/03/03 |
Reviewed by: しゅう
The airport counter was easy to understand, and I was able to get to the hotel without any issues. I would like to use this service again when I visit Honolulu.
空港での窓口もわかりやすく、なんなくホテルまで送ってもらうことができました。
また、ホノルルによったときは利用したいと思います。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2016/10/06 |
| Activity Date: | 2016/09/29 |
Reviewed by: しゅう
They arrived on time without any delays, and I felt安心して送迎してもらえました. I feel like it would have been nice to have a slightly later pickup time, but I would like to use their service again.
時間に遅れることもなく来ていただき、安心して送迎してもらえました。
気持ちもう少し遅めの時間に迎えでも良かったような気がしますが・・・
でも、また利用したいと思います。
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2016/10/06 |
| Activity Date: | 2016/10/02 |
Reviewed by: Dacy Gray
We had a spectacular time! Easy to book, easy to get on board, DELICIOUS crab and steak and ice cream ! Mai Tais are excellent! Gorgeous dancers and costumes! I loved the ukulele musician, he was wonderfully entertaining and kept everyone happy. He has a beautiful voice! Our pictures on the Star are unforgettable. This really made our last night in Hawaii memorable. Junior was our staff member and he was terrific. Thank you for the night of a lifetime!
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| Attended as: | Couples |
| Posted on: | 2016/10/06 |
| Activity Date: | 2016/10/03 |
Reviewed by: こっこさん
It was a transfer from the hotel to Honolulu Airport, and since the hotel was located in a busy area of the city, I was worried whether they would arrive on time, but they came to pick me up almost on schedule. However, it was unfortunate that I was seated in the back, close to full capacity, and water was dripping from the air conditioning, which was a bit uncomfortable.
ホテルから、ホノルル空港までの送迎だったのですが、街中の混雑する地域のホテルだったため、予定通り迎えに来てくれるか不安でしたが、ほぼほぼ時間通りに迎えにきてくれました。
ただ、残念だったのが、満席に近かったため後ろの席だったため、クーラーからの水がポタポタ落ちてきて、ちょっと不快でした。
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| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2016/10/06 |
| Activity Date: | 2016/08/13 |
Reviewed by: Jim K
Rocky picked us up right on time and transported my family across the island for the city tour and Pearl Harbor tour. He was incredibly knowledgeable and answered all our questions. Pearl Harbor is a place that all should visit to get a sense of the importance of remembering those who made the ultimate sacrifice for their country! Great tour overall!
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| Packages: | [8:30 AM] Ko Olina Departure |
| Attended as: | Families |
| Posted on: | 2016/10/05 |
| Activity Date: | 2016/09/28 |
Reviewed by: ゆかゆか
The driver was terrible. It felt like they thought all Japanese people don't understand English, and they had a condescending attitude and behavior. I understood everything they were saying, which was very unpleasant. Their lack of motivation for the job was evident, and I thought if they disliked it so much, they should just change jobs.
最悪なドライバーでした。日本人は全員英語がわからないと思っているのか、馬鹿にした態度や言動を取っていて、何を言っているかこちらは全部理解していたのでとても不愉快でした。仕事に全くやる気がないのが態度に出ていて、そんなに嫌なら職変更すればいいのにと思います。
Thank you very much for using our transportation service. However, we sincerely apologize for not being able to provide a satisfactory service.
Upon confirming the details with the operating company, we received a report expressing their desire to apologize for the lack of basic consideration and for causing you discomfort due to their unprofessional remarks. We have also contacted you via email, so we would appreciate it if you could check that email for further details.
To prevent similar inconveniences in the future, we will work together with the local operating company to improve our services.
Thank you again for your valuable feedback during this busy time.
VELTRA Customer Support Team
この度は、送迎サービスをご利用いただきまして誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
今回の内容を催行会社に確認させていただきましたところ、基本的な気配りが至らず、更には不見識な言質からご不快なお気持ちにさせてしまいましたことにつきまして、お詫びをしたいとの報告がございました。別途メールでもご連絡させていただきましたので、詳細につきましては、そちらのメールにてご確認いただけましたら幸いです。
今後同様のご迷惑をおかけしないためにも、現地催行会社と共に、サービスの向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2016/10/05 |
| Activity Date: | 2016/10/01 |
Reviewed by: Denise
This was my first time there and it was great and very informative. The tour guide was very impressive with all the history of Hawaii and very proud of it.
| Rating: | |
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| Packages: | Honolulu City Highlights & Pearl Harbor Visitor Center [9:00 AM] |
| Attended as: | Families |
| Posted on: | 2016/10/04 |
| Activity Date: | 2016/09/28 |
Reviewed by: Cindy B
My husband and I took our parents and We all had a wonderful time.
| Rating: | |
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Families |
| Posted on: | 2016/10/02 |
| Activity Date: | 2016/09/26 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for boarding with us this time. We, the staff, sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして、誠にありがとうございます。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。