Reviewed by: demi
I usually take a taxi, but I thought it might be nice to try the shuttle service once in a while. It was more than half the price of a taxi, and I was able to board without much waiting at the airport, sitting comfortably all the way to the hotel. I would like to use it again when I'm traveling alone.
いつもタクシーを使っていたのですが、たまにはシャトルサービスもよいかな?と思い利用しました。タクシーの運賃の半分以上安いのですが、空港でさほど待つことなく乗車、ゆっくり座ってホテルまで行きました。1人の時はまた利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2017/02/07 |
| Activity Date: | 2016/07/07 |
Reviewed by: Jay Jay
This tour was very enjoyable. Even though we didn't get to see but one whale. The captain and crew made every effort to locate them. And we did encounter a whale but the whale didn't want to entertain us which is no fault of the crew. The boat ride itself was nice and relaxing. I would definitely do it again.
| Rating: | |
|---|---|
| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Friends |
| Posted on: | 2017/02/07 |
| Activity Date: | 2017/02/02 |
Reviewed by: Jerry
We celebrated our wedding anniversary last December 17, 2016 aboard the Star of Honolulu Sunset dinner cruise and it was a very memorable experienced we had. The ship was clean, foods were very good, staff are super friendly and attentive and the emcee and dancers are spectacular. Everyone participated either with singing or dancing. It's was just plain AWESOME, Thank You.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Families |
| Posted on: | 2017/02/06 |
| Activity Date: | 2016/12/17 |
Reviewed by: SILKY
Since there was no airport transfer included in the return plan, I arranged this myself. I chose this option instead of the HIS shared transfer, which was a dollar cheaper, but I wanted to go with this one. The driver was pleasant, and the shuttle was spacious, which was nice for the small number of passengers. However, I got off at the Hawaiian Airlines domestic terminal, which caused a bit of confusion. (They might have explained it, but...) It's affordable, punctual, and with a small group, so I highly recommend it. I would like to use this service again next time.
帰りの空港まで送迎がないプランだったので、こちらの手配をさせて頂きました。HISの混載送迎にしないで、1ドル高いけれど敢えてこちらを選びました。
運転手さんは感じが良く、シャトルもゆったりしていて少人数で良かったです。
ただ、ハワイアン航空の国内線で降りてしまったので少し手間取りました。(きっと説明してくれていたのかもしれませんが...)
安いし、時間に正確で、少人数ということで、オススメです。次回も利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2017/02/06 |
| Activity Date: | 2017/02/03 |
Reviewed by: Jen Chen
I flew from Los Angeles to celebrate a best friend's birthday in January 2017, and made up another friend's and my own birthday (in November). I treated my friends and myself with the Five Star - Luxury French Cuisine with Live Jazz. It's was a great evening with the hula dancer's Happy Birthday song to my friend, the waiters cordial and professional service, delicious meal, conversation/fellowship time, pianist and jazz music performance which was very interactive with the guests, and nice view of the Sunset, Wikikki hotel "forest" and Diamond Head. Everything was perfect! Absolutely loved it. And it's a great and memorial experience for my friends, too! Thank you all for serving us!
| Rating: | |
|---|---|
| Packages: | Nova Five Star: Steak & Lobster, Private Table, Drinks & Entertainment |
| Attended as: | Friends |
| Posted on: | 2017/02/06 |
| Activity Date: | 2017/01/18 |
Reviewed by: ミヤミヤ
The bus guide was very kind and pleasant. In Haleiwa Town, there were many cute shops, and I was excited to go shopping. It was my first time riding a horse, and I found handling the horse interesting, while the seaside walk was refreshing. Unfortunately, the sea turtles didn't show up, but this tour was really fun!
バスのガイドさんがとても親切で感じの良い方でした。ハレイワタウンでは とっても可愛いお店が並んでてワクワクしながらお買い物ができました。
乗馬も 初めてでしたが 馬さんの扱いが面白かったし 海辺の散歩は気持ち良かったです。ウミガメは残念ながら現れてくれませんでしたが、このツアーとても楽しかったです!
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2017/02/06 |
| Activity Date: | 2017/01/23 |
Reviewed by: Bob
Beautiful cruise overlooking the Waikiki beach front. The buffet was good with plenty of variety and tasty food. wonderful on board entertainment with passenger participation wife has a bad knee and the crew went out of their way to get a wheelchair and move around to and from the bus to ship to the bus.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Families with Young Children |
| Posted on: | 2017/02/04 |
| Activity Date: | 2017/01/14 |
Reviewed by: Javier Manuel mejia
It was my first time going to Oahu n I was really excited to go on STAR OF HONOLULU n I absolutely loved it so much That I am already planning to come back again this year...
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Families with Young Children |
| Posted on: | 2017/02/04 |
| Activity Date: | 2017/01/15 |
Reviewed by: Ms. Ems
I was so excited to see whales and I wasn't disappointed! Guaranteed indeed.
We saw a few pod of whales and it was always entertaining to watch them swim by and see their blows. I actually saw one that threw its tail out of the water up close when I was heading to the restroom, but very quickly that no one noticed it I think. I just got lucky, haha!
It was a nice cruise, great customer service from the crew, delicious food, and gorgeous views of the Waikiki coastline and Diamond Head! There were fun activities on board too like lei making, ukulele lessons, and hula lessons. I really enjoyed the trip! I was with a group of friends but as a mom, I would definitely recommend this for families with young children as well, it's a great activity for all ages so anyone are welcome!
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2017/02/03 |
Reviewed by: マルマルマル
I requested a shuttle service between the airport and the hotel. It was punctual, and I was able to use it without any issues. I would like to use it again.
空港ホテル間の送迎をお願いしました。
時間に正確で、特に問題なく利用できました。
また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2017/02/02 |
| Activity Date: | 2017/01/30 |
Reviewed by: KMB
I booked a plan without pick-up. The check-in location listed on the voucher is the Paradise cruise office, but in reality, there is no such office, so you need to check in at the Stat of Honolulu reservation office.
The breakfast isn't particularly delicious, but I was able to enjoy warm dishes and coffee.
About two hours after departure, we spotted a whale just 20 meters from the boat! We were lucky to see it.
Since the boat is quite large, positioning is also important.
送迎無しのプランを予約。バウチャー記載のチェックイン場所はParadise cruise officeとありますが、実際にはそんなオフィスは無く、Stat of Honolulu reservation office にてチェックインを行うので注意が必要です。
朝食は大して美味しくありませんが、暖かい料理とコーヒーを楽しめました。
出発から2時間ほどすると、船から20メートル先にクジラが!!運良く見ることができました。
船はかなり大きい為、ポジショニングも大事になると思います。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2017/02/02 |
| Activity Date: | 2017/01/29 |
Reviewed by: アリス
I called to change the date the day before, but I couldn't understand Japanese, and the local staff hung up on me. When I arrived on-site and explained to the staff, they kindly agreed to provide transportation, but other staff members were complaining. It made me feel very uncomfortable.
前日分日にち変更の電話を入れたけど日本語が分からず現地の方に電話を切られた。変更出来ないまま現地へ行きスタッフに説明したら快く送迎をOKしてくれたけど他のスタッフが文句を言っていた。とても気分が悪かった。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/02/01 |
| Activity Date: | 2017/01/22 |
Reviewed by: アリス
It was a shuttle service from the hotel to the airport. When we arrived at the airport, people were getting off the bus one after another, and while I was waiting for my luggage from the back, someone said in English, "This is not the place, get on the bus." When I got on the bus, there were still two people sitting inside, and I mistakenly thought everyone was getting off here. The driver kindly informed us where to get off, which was very helpful. I felt a bit embarrassed to learn that the drop-off points inside Honolulu Airport vary depending on the destination, but it was nice to have such kindness and not get lost. I would definitely like to use this service again when I come to Honolulu.
ホテルから空港までの送迎でした。空港に着き続々とバスに乗ってた方が降りていき、後ろからの荷物を待ってると「ここじゃない、バスに乗って」と英語で…バスに乗ると二人乗ったままの人がいて、皆ここで降りるのかと勘違いしてました。運転手さんが降りる所を教えてくれて助かりました。ホノルル空港は行き先に寄って空港内の降りるところが違うんだと、ちょっと恥ずかしい思いしましたが親切で迷子にならず良かったです。又ホノルルに来た時は是非、利用したいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/02/01 |
| Activity Date: | 2017/01/27 |
Reviewed by: にゃんたろー
The scrambled eggs were a bit hard, I felt (^_^;)
But it was great to see the whales, and my family was happy!
The whales were amazing, and the scenery was incredibly beautiful; I was moved!
スクランブルエッグが少し硬かったかなーと言う感じでした(^_^;)
でも、クジラも観れて家族もよろこんでいたので良かったです!
クジラもですか、景色が凄くキレイで感動しました!
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the whales and the scenery. It sounds like you participated on a beautiful day! The photos you shared are also very beautifully taken. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
クジラや景色をお楽しみいただけました様で大変嬉しく思います。
お天気のとても良い日にご参加だったのですね!
掲載いただきましたお写真もとても綺麗に撮れていますね。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2017/01/31 |
| Activity Date: | 2017/01/28 |
Reviewed by: Jim Hyla
We had a blast on this tour. Zoom was our driver and he was fantastic. I loved the Ipad on the dashboard to show us the location of many scenes from the show. We stopped at many locations. He even stopped to get us breakfast due to the heavy traffic getting to the pickup location.It was fun to see all of the star's houses on the island and especially to go to Steve's house and sit in the chairs facing the ocean and going inside to meet the actual owners of the house. Thanks to Zoom and Amy to give such a wonderful tour. The smaller vans gave us such a personal touch.
Thanks-Jim and Grace
| Rating: | |
|---|---|
| Packages: | Lunch at McGarrett's |
| Attended as: | Couples |
| Posted on: | 2017/01/31 |
| Activity Date: | 2017/01/18 |
Reviewed by: MTK
Had so much fun at this show and the good was great!
| Rating: | |
|---|---|
| Packages: | Paradise Package |
| Attended as: | Solo Travelers |
| Posted on: | 2017/01/30 |
| Activity Date: | 2017/01/27 |
Reviewed by: まっさん
I took my mother who uses a wheelchair. The ship had elevators, and we enjoyed a leisurely breakfast while experiencing a graceful cruise. Of course, we were able to see whales multiple times, and I am very satisfied.
車椅子利用の母を連れていきました。船内にはエレベーターもあり、ゆったりと朝食をいただきながら優雅なクルーズを楽しめました。
もちろんクジラも複数回見ることができ、満足しています。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the whale watching. Please do come again with your mother. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
ホエールウォッチをお楽しみいただけました様で大変嬉しく思います。
是非またお母様とご一緒にいらして下さい。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2017/01/29 |
| Activity Date: | 2017/01/19 |
Reviewed by: ALOHA
I was able to experience a different kind of great nature compared to the Big Island and Maui. I felt very energized at Waimea Canyon and the Fern Grotto.
ハワイ島やマウイ島とはまた一味違う大自然を感じることが出来ました。
ワイメアキャニオンやシダの洞窟ではとてもパワーを貰えました。
| Rating: | |
|---|---|
| Packages: | おすすめプラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2017/01/29 |
| Activity Date: | 2017/01/25 |
Reviewed by: DannaJ
We got to see several whales and got some great pictures of breaches and blows. I was skeptical but was very happily surprised and would do it again next time I'm in Hawaii!
| Rating: | |
|---|---|
| Packages: | 2.5-hour Afternoon Premier Cruise |
| Attended as: | Couples |
| Posted on: | 2017/01/29 |
| Activity Date: | 2017/01/26 |
Reviewed by: lover
My first horseback riding experience was a bit scary at first, but it was amazing with the beautiful scenery along the coast. The horse wandered into the bushes to graze, and I almost got separated from everyone, plus it suddenly started running, showing its wild side, but in the end, I think I managed to ride it well, haha.
初めての乗馬、最初は怖かったが、海岸沿いで景色が良く最高でした。馬が勝手に茂みに入り草を食むので皆からはぐれそうになったり、急に走り出したりで、じゃじゃ馬ぶりを発揮されたが、最後は乗りこなせたかなw
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/01/28 |
| Activity Date: | 2016/07/16 |
Reviewed by: ぷぅちゃん
I was the only Japanese participant. Both the guide and the participants mainly spoke English, so if you don't understand English to some extent, you might just end up following along. At first, I felt refreshed walking through the "tropical rainforest" with the sounds of birds, but it changed to a bamboo grove along the way, which didn't really feel like a "tropical rainforest." The waterfall we reached after walking for just over an hour had a thin flow, which was different from what I expected.
I think it was good to experience another side of Hawaii. However, from the 8 AM hotel pickup to the 1 PM drop-off, there was no chance to use the restroom, which was tough.
日本人参加者は私一人。ガイド、参加者ともほぼ英語オンリーで、英語をある程度理解できないと、ただ着いていくだけとなる可能性があります。最初は鳥の声が響く「熱帯雨林」を歩いて気分爽快でしたが、途中から竹林に変わり、その部分は「熱帯雨林」という感じではありませんでした。1時間強かけて歩いて到着した滝は、流れが細く、期待とは異なりました。
ハワイの別の一面を体験できたのは、良かったと思います。
8時のホテルピックアップから、13時の送りまでトイレに行くチャンスが無く、厳しかったです。
コメントありがとうございます。はい、ハワイの滝の水量は降雨に依存しています。ですので、時には流れが少なく、他の日には強い流れに注意する必要があります。この美しいプライベートハイキングを体験できたことを嬉しく思います。
Thank you for your comments. Yes, the power of our waterfalls in Hawaii depend on rainfall. So, sometimes the flow is small and other days, we need to stay clear of the powerful flow. We are happy you had a chance to experience this beautiful private hike.
| Rating: | |
|---|---|
| Packages: | マノアバレーハイキング |
| Attended as: | Solo Travelers |
| Posted on: | 2017/01/28 |
| Activity Date: | 2017/01/19 |
Reviewed by: のんたん74
I used it for the first time and had a great time. The horses are really smart, and if you give them a firm command, you can ride them without any issues.
初めて利用させて頂きましたが
とても楽しくすごせました。
お馬さんは本当に利口で
少しきつめに指示すれば
問題なく乗れました。
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/01/27 |
| Activity Date: | 2017/01/24 |
Reviewed by: T Dumbauld
Amy our guide was great! Neat to see all the 5-0 locations while getting a cool tour of the island. Highly recommended!
| Rating: | |
|---|---|
| Packages: | Lunch at McGarrett's |
| Attended as: | Couples |
| Posted on: | 2017/01/26 |
| Activity Date: | 2017/01/20 |
Reviewed by: Bee
This was the first tour we took on our first trip to Hawaii in April of 2016. It was absolutely amazing. We had a good time on the Star of Honolulu except it was rather windy that day. Had a blast, regardless! There were several whale sightings but, not close enough to see them which was disappointing. The breakfast was fantastic. We spent time walking about the ship taking some wonderful photos. We would definitely book another cruise when we return again.
| Rating: | |
|---|---|
| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Families |
| Posted on: | 2017/01/25 |
| Activity Date: | 2016/04/07 |
Reviewed by: まりえ
All family members were satisfied and it became a good memory. I think being able to choose three activities at this price offers great cost performance. The staff were also kind; they accommodated us by switching us to the same tour bus as our friends who had made a separate reservation, which was very nice.
This time, I chose the movie tour, jungle tour, and fish pond tour. Actually, I couldn't choose anything else. Among the four activities, the cruise was closed on Sundays.
I believe it would be beneficial for future participants if the breakdown of selectable activities were clearly stated in advance. The buggy and horseback riding fall under the experience category.
よい思い出になったと家族全員満足しました。3つ選べてこの価格はコストパフォーマンスがいいと思います。またスタッフのかたも親切で、別で予約した友人と一緒の園内ツアーバスに代えてくれたりなど、融通を聞かせてくれ、とても良かったです。
今回は映画ツアー、ジャングルツアー、フィッシュポンドツアーを選びました。というかそれ以外選べませんでした。4つあるアクティビティのうち、クルーズは日曜はお休みでした。
選べるアクティビティの内訳が事前に明記されていると次に参加される人にとって有益だと思います。
バギー、乗馬はエクスペリエンスというくくりです。
| Rating: | |
|---|---|
| Packages: | 通常プラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2017/01/25 |
| Activity Date: | 2017/01/22 |
Reviewed by: La Von
This was the first tour I took on my first trip to Hawaii. It was absolutely amazing.
| Rating: | |
|---|---|
| Packages: | 2.5 Hour Afternoon Premier Cruise with Lunch Buffet & Roast Beef Carving Station |
| Attended as: | Solo Travelers |
| Posted on: | 2017/01/24 |
| Activity Date: | 2017/01/21 |
Reviewed by: ハワイラブ
I had a flight at 10:20 AM, and my pickup was scheduled for 6:35 AM. I was waiting in front of the hotel 10 minutes early, but the pickup didn't arrive until 6:50 AM! Other customers were angry. Even though my hotel was the first pickup, there was no apology for the delay, and we didn't leave until 7:00 AM because they were confirming a customer who wasn't even on the pickup list. That confirmation took a long time. Because of this significant delay, I arrived at the airport three hours before my flight, which I thought was an early pickup. It was early in the morning, and having to wait made me decide that I will never use this service again. Taking a taxi would have been a more efficient use of my time. When I checked Uber during the wait, I found that it was cheaper. I wish I had done my research properly... I wanted to relax more at the hotel. The enjoyment of my trip was halved on the way back home. I will not use Roberts Hawaii again.
10時20分のフライトでピックアップは6時35分で10分前にはホテル前で待機していました。しかしお迎えが来たのは6時50分!他のお客さん怒っていました。私のホテルが最初のピックアップで遅れて来てもお詫びもなく、しかもお迎えリストにないお客さんの確認で出発したのは7時でした。その確認も時間がかかりました。その大遅刻があって空港には出発の3時間前に着き、早いお迎えだったと思います。朝早い上に待たされてもう二度と利用しません。タクシーの方が有効に時間を使えます。待ち時間にuber調べたらuberの方が安かったです。ちゃんと検索しておけばよかった… もっとホテルでゆっくりしたかったです。帰国路で旅の快感が半減しました。もうロバーツハワイは利用しません。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2017/01/24 |
| Activity Date: | 2017/01/21 |
Reviewed by: simapon
I saw the whales' spouts and backs, but I felt a bit of a gap compared to the image I had in mind. However, considering it was a morning cruise off Waikiki, I think it was still quite enjoyable.
クジラの潮吹きや背中は見えましたが、イメージしてるクジラの姿とは少しギャップを感じました。ただ、朝のワイキキ沖クルーズと思えば十分アリかなと思います。
Thank you very much for participating in our cruise. On days when we encounter active whales, we can see spectacular jumps. Please come back to search for such whales again. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
アクティブなクジラに遭遇出来た日は豪快なジャンプが見られます。
是非また、そんなクジラを探しにいらして下さい。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2017/01/24 |
| Activity Date: | 2017/01/19 |
Reviewed by: ゆみこ
I waited for about 5 to 10 minutes in front of the hotel, but considering the traffic situation, I think it was within the expected range. The drive to the airport left me feeling exhausted and a bit lonely, but the shuttle service was fine. I would like to use it again for my next tour without shuttle service. Thank you very much.
ホテル前で5~10分程度待ちましたが交通事情なども考えると想定範囲内だと思います。空港までのドライブはさみしさと疲れでぐったりしてしまいましたが、送迎サービスは問題ありませんでした。次回も送迎なしツアーの時は利用したいと思います。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/01/24 |
| Activity Date: | 2016/12/22 |
Reviewed by: ゆみこ
A few minutes after arriving at the meeting point, a Japanese-speaking staff member came to guide us. We waited a few minutes for the car to arrive, but there were no issues, and we were taken to the hotel without any problems. The driver was cheerful, and we enjoyed a pleasant drive to the hotel. I would like to use this service again for future tours without transportation included.
集合場所に到着して数分後、日本語を話す担当者の方がいらっしゃって案内をしてくれました。
車が来て乗車するまでも数分待ちましたが問題なく乗車してホテルまで送ってもらいました。
ドライバーさんは陽気な方で和やかな雰囲気でホテルまでのドライブを楽しむ事が出来ました。次回も送迎がないツアーで行く場合は利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/01/24 |
| Activity Date: | 2016/12/19 |
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Reply from activity provider
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Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして、誠にありがとうございました。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。