Reviewed by: さくこ
They limited it to five hotels that can be visited with one vehicle.
Which ones? My hotel was the eighth one.
There was no explanation at all.
I chose this because it was supposed to be limited to just these five locations, so I was really disappointed.
>1台で回るホテルを5ヵ所までに限定した
どこが?私のホテルは8カ所目だったよ
説明も一切なし
他の送迎ではなくこれを選んだのが五ヶ所だけというとこだったから
あまりにもがっかり
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/05/30 |
| Activity Date: | 2018/05/30 |
Reviewed by: Hawaii518
Just getting back from Hawaii and had to rate this tour to help all of you out there, like myself, who maybe confused on which tour to take when u r in Hawaii. I definitely would recommend you this one with my experience with Larry as our tour guide. He was very informative as well as funny to keep the fun alive atmosphere (especially in the early morning). It included a great city tour visiting the famous palace too and then a chance to visit Pearl Harbor and The Arizona Memorial. The tour was not too long either so it’s perfect for us since we have two middle school aged kids and can plan to do something else later in the day. Unfortunately we did not get to step onto the Arizona Memorial itself due to a crack being repaired currently but it ensured a time slot for us to visit the site after watching a 20 min video clip on the event. Overall, excellent experience and great tour! Thanks Larry!
| Rating: | |
|---|---|
| Packages: | 8:00 AM Standard Tour [2022] |
| Attended as: | Families with Young Children |
| Posted on: | 2018/05/29 |
| Activity Date: | 2018/05/26 |
Reviewed by: アトム
The pineapple garden at Dole was a bit rushed due to time constraints, but I was satisfied with the sightseeing! There were height and weight restrictions for horseback riding, so I chose this course, but in reality, they didn't check my weight or height closely, so I thought I should have gone for the mountain course instead. The weight limit was stated as 102 kilograms, but the trainer looked like he was over 120 kilograms, haha. My child's height was also not enough, but it was okay!
I can't speak English, but since a Japanese guide explained things along the way, there were no issues!
If I go again, I would definitely choose a longer horseback riding experience on a course with better scenery!
Thank you!
ドールのパイナップル園とか、何せ時間が少しずつだったので少し慌ただしかったが、観光面では満足でした!
乗馬の身長体重規制があったので、このコースを選びましたが、実際には体重も身長も細かく言われなかったので山のコースにすれば良かった〜( ´Д`)y━・~~と思いました。
体重も102キロ迄とありましたが、実際トレーナーの方は120キロオーバーに見えました笑
子供の身長も全然足りませんでしたがオーケーでした!
英語も喋れませんが、予め、日本のガイドの方が道中で説明してくれたので問題ありませんでした!
次回行くことがあるなら、是非もっと長く乗馬が出来て、景色の良いコースにします!
ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2018/05/29 |
| Activity Date: | 2018/05/25 |
Reviewed by: タロー
I have been to Waikiki more than 20 times, and Roberts Hawaii's shuttle service is highly recommended compared to other companies' services.
ワイキキには20回以上来てますが、ロバーツハワイさんのシャトルはこれまでの他社のサービスと比べてもお勧めです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/05/28 |
| Activity Date: | 2018/05/21 |
Reviewed by: るじま
In front of me, there was a counter named Roberts Hawaii for picking up luggage, which was great. However, there were many other companies waiting with papers that had names written on them, so I was looking for those but couldn't find them. It was only after I called out to the counter that I was able to confirm. Other than that, there were no particular issues with the transportation.
荷物をピックアップしている目の前にロバーツハワイという名前のカウンターがあったのでよかったのですが、他に沢山、名前を書いた紙を持って待っている会社が沢山いたので、それを探していましたが、見当たらず、こちらからカウンターに声をかけて初めて確認できました。それ以外の送迎は特に問題ありませんでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2018/05/28 |
| Activity Date: | 2018/05/22 |
Reviewed by: ノリータ
On the last day, unlike just rushing back, we were picked up at the hotel, so we were able to enjoy a leisurely breakfast (at a pancake shop). Although we arrived at the airport early, we checked in with plenty of time, which seems to have allowed us to get good seats.
最終日、バタバタと帰るだけとは違いホテルまでピックアップなので、安心して最終日の朝食(パンケーキ店)をゆっくりと満喫することが出来ました。
空港入りは早めでしたが、ゆとりをもってチェックインしたので、良い席が取れたようです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2018/05/27 |
| Activity Date: | 2018/05/11 |
Reviewed by: Enjoyed
Watching the sun set was beautiful! The entertainment and food was good, especially the unlimited crab legs.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/05/25 |
| Activity Date: | 2018/04/23 |
Reviewed by: ハワイ好き
The car didn't arrive even 10 minutes past the scheduled pickup time. When I tried to borrow a phone from the hotel porter, he said, "It's Hawaii time..." and I waited another 10 minutes. However, the car still didn't come. The porter, who was watching the situation, made an angry phone call, and the car arrived in just under 10 minutes, taking us straight to the airport. There were only my family and I as passengers. I don't know the details, but they really came through for us at the last minute. There were no issues with the flight departure time.
迎えの時間を10分過ぎても車が来ない。
ホテルのポーターに電話を借りようとしたら
「ハワイ時間だから・・・」と言われ10分待つ。
しかし来ない。
状況を見ていたポーターが怒りの電話を掛けてくれ
10分弱で車が来て、そのまま空港へ直行。
乗客は私たち家族のみ。
詳細は分かりませんが、最後の最後にやってくれました。
飛行機の出発時間には、何ら問題はありませんでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2018/05/25 |
| Activity Date: | 2018/05/06 |
Reviewed by: ハワイ好き
I was a little anxious since my arrival was via the island's internal flight, but a woman wearing a shirt with "Roberts" on it was there. When I said my name, she guided me to the shuttle bus. I arrived at the hotel without any waiting time. It's very convenient. The staff is friendly.
到着が島内線だったのでチョット不安でしたが
ロバーツのシャツを着た女性の方がいらっしゃって
名前を言ったらシャトルバスまで案内をしてくれました。
待ち時間もなくホテルに到着。
すごく便利です。
スタッフの方はフレンドリーです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2018/05/25 |
| Activity Date: | 2018/05/01 |
Reviewed by: Yuu
It is very windy on the boat, so a jacket is essential. I was quite disappointed that I couldn't encounter any whales, but in the end, I was able to see a whale, so it was really great!
船の上はとても風が強いので、上着は必須です。
なかなかクジラに遭遇できず、残念に思っていたが、最後の最後にクジラを見ることが出来たのでとてもよかったです!
Thank you very much for joining our cruise. We are delighted to hear that you were able to observe whales at the end. Please do come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
最後に鯨を観測いただけたとの事、嬉しく思います。
是非また、お越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Friends |
| Posted on: | 2018/05/25 |
| Activity Date: | 2018/02/26 |
Reviewed by: honey007
On the day, there were three groups of customers who seemed to have made reservations. After being guided to the car, we waited for a while, and then several more groups of customers who seemed to have made same-day applications boarded. We arrived at the hotel after visiting several hotels in Waikiki (excluding SPG). It took about an hour. I was disappointed because I thought I had signed up based on reviews that said we would arrive quickly since we would only be visiting SPG hotels. Was my application incorrect?
当日、予約をしていたと思われるお客が3組。
車に案内されてからしばらく待たされて、当日申込みと思われるお客がさらに数組乗車。
ワイキキのホテル(SPG以外)を数か所巡ってからホテルに到着。
1時間位かかりました。
SPGホテルだけを回るので早く到着できます、という口コミを見て申し込んだつもりだったので、がっかりしています。
私の申し込みが間違っていたのでしょうか。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/05/25 |
| Activity Date: | 2018/05/19 |
Reviewed by: Ribe
They were really kind and went out of their way to greet me even in the early morning. The female driver was also very friendly and taught me a lot. Since it was my first trip, I can't express how much their smiles helped me. I would like to ask for their help again. I am grateful. God bless you!
本当に親切で早朝にもかかわらず、わざわざ出迎えてくださいました。
運転手の女性の方もとても親しく色々教えてくださいました。
はじめての旅でしたので、どんなにか彼らの笑顔に助けられたかわかりません。またお願いします。感謝してます。God Bless you!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/05/23 |
| Activity Date: | 2018/05/22 |
Reviewed by: だいさん
When I arrived in Hawaii, the staff was there to guide me, but I had to wait for an hour and the driving was rough. However, I will use this service again next time; the people were nice. Thank you.
ハワイに到着したら直ぐ係員いて案内してくれたのですが1時間待たされ運転も荒かったです。でも次回も利用させて頂きます、人はいい人でした。ありがとうございます
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2018/05/23 |
| Activity Date: | 2018/05/21 |
Reviewed by: まいちゃん
My flight arrived from the Big Island after 10 PM. I was turned away by other companies due to the late hour, and I was referred to this service. Since it was late at night, I was really worried if someone would actually come, but as promised, I found someone in a yellow or green aloha shirt who introduced themselves and safely delivered me to my hotel, which was a relief. I was told that they wouldn't display a name or call out, so I wished they would at least stand in a noticeable spot. I had to search quite a bit for the person in the aloha shirt...
ハワイ島からの到着便が22時過ぎでした。
他社から時間外、という事で送迎を断られてしまい、こちらを紹介して頂きました。
夜中という事もあり、本当に来てもらえるのか不安でしたが約束通り、黄色、又は緑色のアロハシャツのかたを見つけ、名乗り出て無事にホテルまで届けて頂き、安心しました。
名前を掲示したり、呼んだりする事はないという事なので、せめて分かりやすいところに立っていて欲しかったです。
ご担当のアロハシャツの方をかなり探しました…
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2018/05/22 |
| Activity Date: | 2018/05/12 |
Reviewed by: ワイキキガール
The difference in cost compared to a taxi was about $10, and I had to wait for over 30 minutes in the heat, so I didn't think it was very cost-effective.
タクシーとの差額も10ドル程でしたし、暑い中30分以上待たされたので、あまりコスパが良いとは思えませんでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/05/20 |
| Activity Date: | 2018/05/17 |
Reviewed by: ヒロシーン&よっしぃ
This is my fourth consecutive year using this service. The weather was great, and I had a wonderful time. The view from horseback is truly amazing. I will use it again.
4年連続の利用になります。
天気にも恵まれ気持ちのいい時間を過ごせました。
馬上からの景色は本当最高です。
また利用します。
Thank you for participating.
We appreciate your continued participation.
The height from the horse is beyond expectations, isn't it?
If you haven't yet, I also recommend the seaside course. We look forward to seeing you in the fifth year as well.
ご参加ありがとうございました。
連続でのご参加、感謝です。
馬からの高さは、期待以上ですよね。
まだであれば、海辺コースもおすすめです。5年目もお待ちしてます。
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2018/05/20 |
| Activity Date: | 2018/05/16 |
Reviewed by: ビッグ
Since it had been a while since my last visit to Honolulu, I decided to relax and not rent a car, so I used the shuttle bus for the first time. It's convenient as it takes you right to the hotel!
久々のホノルルだったので
レンタカーは借りずのんびりステイと思い
初めてのシャトルバスを利用
ホテル前まで着くので便利❗
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/05/20 |
| Activity Date: | 2018/04/26 |
Reviewed by: ニモ大好き
I used the airport and hotel transfer service for the first time, and it was punctual. I didn't have any particular concerns, so I would like to use it again.
空港とホテルの送迎で、初めて利用しましたが、時間に正確でした。特に不安もなかったので、また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2018/05/20 |
| Activity Date: | 2018/04/23 |
Reviewed by: マロン
I have used this service several times before, but this time was particularly good. The bus arrived a little before the meeting time, and the guidance was polite. What stood out the most was that the driver was committed to safe driving. I had thought that it was normal for shuttle bus drivers in Hawaii to drive roughly, but this driver was a model of safe driving.
今までにも何回か利用させていただいてますが、今回は特に良かったです。
バスは集合時間より少し前に到着し、案内も丁寧でした。なにより良かったのは、ドライバーが安全運転に徹していたことです。ハワイの送迎バスドライバーは運転が荒っぽくて当たり前と思っていましたが、今回のドライバーさんは、安全運転の見本のような方でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/05/20 |
| Activity Date: | 2018/04/23 |
Reviewed by: おしり
The driver who guided us was very kind and taught us various things about Hawaii.
Horseback riding is enjoyable even for beginners, and it seems they choose riders based on the horse's personality! We just walked in a line at a slow pace, but riding along the beach and through the forest is soothing and relaxing. It seems that they don't cancel even with a little rain!
For individual bookings, there are courses that last about two hours where you can also run, but that seems to be completely for advanced riders!
案内していただいた運転手さんも親切でハワイのことを色々と教えていただきました。
乗馬は初心者でも楽しく遊べて、馬の性格に合わせて乗せる人を選んでるようですね!
一列になりゆっくり歩くだけですが海岸や森林の中を乗馬するのは心地よく癒されます。
多少の雨でも中止はないみたいですねw
個人での申し込みでは、2時間くらいのコースもあり走らせることも出来るようですが完全に上級者用ですねw
Thank you for participating.
The seaside course is unique to Hawaii and is highly recommended by our company. We're glad to hear you enjoyed it.
Next time, please challenge yourself with the advanced course.
ご参加ありがとうございました。
海辺コースはハワイならではのコースで、当社おすすめです。楽しまれたご様子、良かったです。
次回は上級者コース、チャレンジしてください。
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2018/05/19 |
| Activity Date: | 2018/05/16 |
Reviewed by: 五条桂
The car arrived just in time. All four groups of customers were Japanese. The price was affordable and the service was comfortable. I will use it again. Thank you.
ジャストタイムで車が来ました。4組のお客さんは全員日本人でした。お値段も安く快適です。また利用します。ありがとうございました
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/05/19 |
| Activity Date: | 2018/05/16 |
Reviewed by: みるき
On the way back, we had a driver who spoke Japanese. It seemed that he originally lived in Japan, so we were able to talk a lot about Japan and Hawaii. It was a very relaxing time at the end. The driving was very careful, and he arrived right on time for the pick-up. It was a great help.
帰りは日本語話せるドライバーさんでした。
もともと日本にお住まいだったようで日本のことやハワイの事たくさんお話ができました。
最後にほっとできる時間でした。
運転もとても丁寧で、時間きっかりにお迎えに来てくださいました。
とても助かりました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/05/19 |
| Activity Date: | 2018/05/14 |
Reviewed by: cocom
The welcoming guide was polite and great. They discussed the schedule in advance, explaining how much time it would take and which hotels we would be visiting.
迎えのガイドさんが丁寧で良かったです。
スケジュールも先に話してくれて、このくらい時間掛かりますとか、こことここのホテルによりますとか,確りしていました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/05/18 |
| Activity Date: | 2018/05/13 |
Reviewed by: cocom
The driver was safe and it was good. Since we took a different route from the airport to Waikiki, we were able to see some nice scenery.
ドライバーさん安全運転で、良かったです、空港からワイキキに来る時と、
違うルートを、通ったのでそれなりに、景色が見られました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/05/18 |
| Activity Date: | 2018/05/16 |
Reviewed by: cocom
The island itself was beautiful and impressive, but the guide kept talking about his own family, which made it hard to enjoy the sightseeing. Since I came from a distant country, I wasn't interested in his family stories or struggles; I wanted to hear more about the sights. I would have preferred if he had first discussed the day's schedule and then shared tips on how to view the next sightseeing spot, good places to take photos, or the history of the landmarks. It was disappointing.
On the bus to Honolulu Airport in the morning, an elderly woman came to check the vouchers, but she mentioned that she was called in even though it was her day off. I don't think that's something you should say in front of guests.
島自体は、美しく見ごたえが有りましたが、ガイドさんがご自分の家族の話ばかりするので、今一つ観光が気乗りしませんでした、遠い外国から来ているので、ご自分の家族や苦労話をされても、興味がわきません、もっともっと観光に関する話をして欲しかったです、先に今日のスケジュールを話し、次に行く観光スポットはこういう風に見たら良いとか写真を撮る良い場所とか名所の謂れを話してもらいたかった、残念です。
朝ホノルル空港に向かうバス乗車時、年配の女性がバウチャー確認に来ましたが、今日は休みなのに駆り出されたとか言っていました、ゲストの前で、しゃべることでは無いと思う。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2018/05/18 |
| Activity Date: | 2018/05/14 |
Reviewed by: なべべ
I forgot my smartphone on the plane at the airport, which caused a delay. I was worried I wouldn't make it to the bus and considered taking a taxi. However, since several buses were departing regularly, I was able to catch one. There were staff members who spoke Japanese, which made everything very smooth.
The bus from the hotel to the airport was over 10 minutes late, which made me anxious, but it eventually arrived, so I felt relieved.
However, there was one issue. When loading the suitcases, I was asked about the airline. The way they asked was by saying, "Japan? Korea? China?" I misunderstood and thought they were asking about my home country, so I replied "Japan." However, it seemed they were actually referring to Japanese airlines like ANA or JAL. I didn't connect "Japan" with the airline, but my husband realized they were asking about the airline and was able to say "United," so it was fine.
Other passengers who were with us made the same misunderstanding, and their luggage ended up being dropped off at the Japanese airline's area, leading to a situation where they found their luggage missing later. I believe there is an issue with how the driver asked the question.
空港について機内にスマホを忘れてしまい、時間のロスがありました。バスに間に合わないと思いタクシーでいこうかと思っていました。が、バスは何本も随時でていたため、乗ることかできました。日本語が話せるスタッフの方もおられとてもスムーズでした。
ホテルから空港のバスは10分以上遅れてきたので不安になりましたが、遅れてではありますが来たので安心しました。
ただ問題が一つ。スーツケースを積む際、航空会社を聞かれます。その聞き方が『ジャパン?コリア?チャイナ?』と国の名前を言われました。
私は、航空会社を聞かれているとわからず帰る国を聞かれると思い勘違いをして『ジャパン』と言いました。
しかし、彼の言っているジャパンはANAやJALの日本の航空会社かということだったようです。
ジャパン=日本の航空会社とピンときませんでしたが、夫が航空会社を聞いているとわかり『ユナイテッド』と伝えることができたので大丈夫でした。
私たちと乗っていた他のお客さんは、同じ勘違いをしてしまい、荷物が日本の航空会社のところでおろされてしまい、その後降りた所で荷物がないという事態になっていました。
ドライバーさんの聞き方に問題があると思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2018/05/17 |
| Activity Date: | 2018/05/06 |
Reviewed by: にほんじん
There was a staff member who spoke Japanese, but the driver who guided us afterward spoke English. It seems there was a misunderstanding about the hotel we were going to, and it took quite a while before we could get on the bus...
日本語が出来るスタッフさんは居ましたが、その後案内してくれたドライバーさんが英語でした。どうやら行くホテルを聞き間違えられていたようで、バスに乗るまでに結構時間がかかりました…
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/05/15 |
| Activity Date: | 2018/04/21 |
Reviewed by: aqua
I used it for a round trip. Although I waited a bit from the airport, on the way back, the car arrived earlier than the pickup time, and I was able to get to the airport smoothly. It was very convenient.
往復利用しました。
空港からは少し待ったものの
帰りはピックアップタイムより早めに車が来てスイスイ空港まで行く事ができました。
とても便利でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2018/05/15 |
| Activity Date: | 2018/05/10 |
Reviewed by: Christi F.
The tour itself was very good and interesting, especially if you're a history buff. Only disappointment was we had to pick up 1 tour member at the airport and waited for over a half hour for him and he wasn't even there, he showed up later on. We could have used that extra half hour for site seeing on the USS Missouri or other museums at Pearl Harbor. Guide Jay was knowledgeable and engaging. Overall, a great tour with lots to see!
| Rating: | |
|---|---|
| Packages: | Standard Package without Lunch |
| Attended as: | Couples |
| Posted on: | 2018/05/14 |
| Activity Date: | 2018/04/27 |
Reviewed by: ロイパパ
Since it was just before Golden Week, there were only four groups boarding, and there was almost no waiting time. Aside from the fact that the reception area was a bit hard to find, I was quite satisfied.
ゴールデンウィーク前でしたので、乗車も4組と空いていて待ち時間もほとんどありませんでした。受付場所が分かりにくかったところを除けば、十分満足できました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/05/14 |
| Activity Date: | 2018/04/20 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for participating. The seaside course is for ages 7 and up, while the canyon course is for ages 5 and up, with a weight limit of 102 kg for both courses. Please be sure to try the longer canyon course next time. I'll ask the trainer about their weight to see if they're following the rules. (laughs)
ご参加ありがとうございました。
海辺コースは7歳から、渓谷コースは5歳から、両コースとも体重上限102キロ。の条件のみです。次回、長いコース渓谷を是非お試し下さい。
守っているかどうか、トレーナーの体重聞いてみます。(笑)