Reviewed by: サーフ
I arrived at the meeting place 10 minutes early, but the bus didn't arrive even 10 minutes after the scheduled time. I became worried and called the number on the voucher to confirm the situation, and that’s when the bus finally arrived. Both the outbound and return trips left a very bad impression.
集合場所に10分前には着いていたのですが、集合時間から10分過ぎてもバスが来なかったため、心配になりバウチャーにある通り電話をかけて確認をしていたところにバスが到着しました、行きといい帰りといい、とても印象が悪かったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/07/14 |
| Activity Date: | 2019/07/11 |
Reviewed by: サーフ
This was my first time using this shuttle service, and it seemed like they were deciding the order of pickups among several groups that got off the same flight. When we told them the name of our hotel, they asked us to wait for the next bus, which took about 30 minutes. When the next bus arrived, we were made to wait again until it was full. It seemed like they were determining the order of pickups, but our hotel was last. It took too long, and I was disappointed. I don't want to use this service again.
今回初めてこちらの送迎を利用しましたが、同じ飛行機で何組か降りた同じ業者を利用する中で、送迎順を決めていたように見えましたが、我々がホテル名を告げると、次のバスまで待って、ということで30分くらい待ちました、次のバスが到着すると、さらに満席になるまで待たされ、送迎順を決めているようでしたが、我々のホテルは最後でした、時間がかかりすぎてがっかりです、もうこの業者は利用したくありません。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/07/13 |
| Activity Date: | 2019/07/02 |
Reviewed by: とものすけ
At the domestic terminal of the airport, there were no other people besides us who got off. At that time, they were unloading luggage from the bus, but when it was our turn, there was no sign that they would help with our luggage, so we unloaded our own trunks. Since the fare included a tip and no additional tip could be given, I wonder if that’s why they didn’t help with the luggage? The driver we had on the way there quickly unloaded our bags at the hotel and returned to the car with a smile, so it might depend on the driver.
空港の国内線乗り場で私達以外の人は降りました。
その時は、バスから荷物を降ろしてあげていましたが、私達の時は荷物を降ろしてくれる気配がなく、自分でトランクを降ろしました。
チップ込料金で、もうチップはもらえないので、荷物も降ろしてくれなかったのかな?
行きに乗った時の運転手さんは、ホテルで荷物をテキパキ降ろし、ニコニコしながら素早く車に戻って行きましたので、ドライバーによるのかもしれません。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/07/13 |
| Activity Date: | 2019/06/30 |
Reviewed by: ワワコ
I have been using this service for round trips. They arrive on time, which gives me a lot of peace of mind.
I plan to request it again next year.
往復こちらを利用させてもらっています
時間通りに来てもらえるので、とても安心です
来年もお願いしようと思っています
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/10 |
| Activity Date: | 2019/07/06 |
Reviewed by: ワワコ
I used your service last time as well. I was glad that I was found quickly and smoothly guided to the car.
This time, even though I was wandering around with the voucher, I couldn't be found, and it made me sad.
I felt that it was different from Japan.
前回も利用させていただきました
すぐに見つけて頂き、スムーズに車まで案内されてよかったです
今回は、バウチャーを持ってウロウロしていたのに見つけてもらえず
悲しかったです
日本とは違うって思いました
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/10 |
| Activity Date: | 2019/07/03 |
Reviewed by: もなむ
My mother and I signed up for a seaside horseback riding course. It was our first horseback riding experience, but the local staff kindly helped us with how to ride and stop. Riding while looking at the sea was truly a wonderful feeling.
Unfortunately, after arriving at the Dole Plantation, which was supposed to be just a quick stop, we were told by the tour guide that there was a mistake and they had forgotten to bring their license, which would take time to retrieve from the office. As a result, our stay was extended by over an hour. Since this is a common spot for other tours, I had been there before and ended up with nothing to do, feeling quite bored. Additionally, the tour guide's attitude was lacking sincerity, saying things like, "This is quite rare, you know," which honestly made me feel anxious about whether it was safe to follow this person.
The horseback riding itself was a lovely experience, so next time I participate, I would prefer to join a different tour company if there is an option.
母と娘の親子二名で海辺乗馬コースを申し込みました。初めての乗馬体験でしたが乗り方、止まり方等現地のスタッフが親切に対応して下さり、何といっても海を見ながらの乗馬はとても気持ちの良いものでした。
残念だったのは、立ち寄り程度だった筈のドールプランテーションに到着した後、ツアーガイドのミスでライセンスを携帯し忘れたとのことで事務所へ取りに戻るのに時間がかかると言われ、結果滞在時間が1時間以上延びた事です。他のツアーでも定番のスポットなので以前も立ち寄ったことがあり、やることが無く時間を持て余しました。また、それに対するツアーガイドの態度も「こんな事稀なんですけどね~」といった誠意に欠けるもので正直「この人について行って大丈夫なのか?」と不安に感じました。
乗馬自体はとても素敵な経験となりましたので、次回参加する時は別の催行会社での企画があればそちらに参加したいと思います。
I apologize for any inconvenience caused regarding our matter despite your participation. I'm glad to hear that you were satisfied with the main horseback riding experience.
ご参加にも関わらず、当係りの件ではご迷惑をかけ申し訳ございませんでした。
メインの乗馬は満足されたようで良かったです。
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2019/07/10 |
| Activity Date: | 2018/08/29 |
Reviewed by: JFM
I took my daughter and her family to this Luau and I am so glad we bought the Royal package. It was great. We were right in front and the dancing was great and the Fire dancing was fantastic. I also liked the fact the they involved you in different activities. Food was great also. I liked the fact they will stay and take pictures with you at the end with your own camera. Overall I would definitely recommend this Luau to everyone.
| Rating: | |
|---|---|
| Packages: | Royal Package w/ Pick-up: Premium Seating, Flower Lei Greeting & 3 Drinks |
| Attended as: | Families |
| Posted on: | 2019/07/09 |
| Activity Date: | 2019/06/23 |
Reviewed by: ババちゃん
Departure around 7 o'clock and return around 3 o'clock. The tour itself takes about an hour, with one session in the morning and one in the afternoon. There was a lot of waiting time, and it wasn't that impressive. Well, I thought it wouldn't hurt to go at least once!
7時前後出発から戻りが3時頃 中身のツアーは所要時間が1時間前後で午前と午後に1回づつ
待ち時間が多いしあまり大したことなかった。
まあ、一度は行っても損はないかな!と思いました。
| Rating: | |
|---|---|
| Packages: | 映画ロケ地巡り+ジャングル探検ツアー |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/09 |
| Activity Date: | 2019/07/06 |
Reviewed by: ソフィー
I think I could have enjoyed the tour more if the guide had been better. As others have mentioned, it was disappointing to have Kaz as our guide.
① Dole Plantation
I arrived 10 minutes before opening. This meant that the actual time I had to enjoy Dole Plantation was only 20 minutes, which was unsatisfactory. I quenched my thirst with very delicious pineapple juice and browsed for souvenirs. I wished I had a bit more time to explore the garden.
② Strolling through Haleiwa Town on the North Shore and having brunch with garlic shrimp
I ate at a Japanese-owned restaurant recommended by the guide. (It was emphasized multiple times that they opened early for this tour.) Perhaps because of that, while it was tasty, it was lighter than I expected. Personally, I would have liked a bit more punch. (I think enjoying local flavors is one of the joys of traveling.) The careful preparation of the shells and the shrimp's digestive tract left a good impression. Strolling through the colorful streets was fun, but again, excluding meal time, the stay was only about 30 minutes! There isn't much time to leisurely check out interesting shops, so it might be good to set a purpose in advance.
③ The horseback riding by the seaside, which I was looking forward to the most!!!
All the horses were cute and smart, and it was truly healing. They are well-trained, so I think beginners can experience it with confidence. I wanted to spend more time interacting with the horses!
④ On the way back, I saw sea turtles from the car window.
⑤ We stopped in Haleiwa to pick up participants from other courses and for a restroom break, which concluded the tour.
While the places visited and experiences were excellent, I realized that the presence of the guide significantly changed my level of satisfaction.
This time, the guide, Kaz, was basically high-handed and had a scary tone. Listening to his interactions with other participants, he treated them in a condescending manner, which made those around him uncomfortable.
The information he provided about Hawaii's history and buildings during the journey was interesting, but his unique way of speaking combined with issues with the audio microphone made it hard to absorb.
Additionally, he was very strict about the meeting times. I understand it was to avoid traffic, but it felt more like he was rushing participants to avoid affecting his own working hours rather than for the sake of the participants or to keep the tour schedule.
ガイドさんが良ければもっとツアーを楽しめたと思う。
他の方も書いてますが、カズさんに当たり残念でした。
①ドールプランテーション
オープンの10分前に到着。
ということで、ドールプランテーション内を楽しめる実質滞在時間はたったの20分。これは不満。
とても美味しいパイナップルジュースで喉を潤し、お土産を物色。
もうちょっとガーデンを散策する時間が欲しかった。
②ノースショアハレイワ・タウンにて街並み散策とガーリックシュリンプでブランチ
ガイドさんが勧める日本人経営の店で食べる。
(このツアーのために早い時間から開けてもらっていると何度も強調されました)
そのためか、美味しいのだが思ったよりもあっさりしている。
個人的にはもう少しパンチが欲しかったかな。
(せっかくならローカルの味を楽しむのも旅の醍醐味だと思うため)
殻と背ワタが丁寧に処理されているのは好印象です。
カラフルな街並みを散策するのは楽しいが、ここでも食事時間を除くと滞在時間が30分あるかないか!?
気になるお店をゆっくり見ている暇はないので、事前に目的を定めておくといいかもしれません。
③一番楽しみにしていた海辺での乗馬!!!
どの馬も可愛くてかしこくて、本当に癒されました。
よく調教されているので初心者の方でも安心して体験できると思います。
もっと長い時間馬と触れ合っていたかった!
④帰路につく途中、車窓からウミガメを見る
⑤他コースの方をピックアップ&トイレ休憩のためハレイワに寄り終了
訪問先・体験内容は申し分ないのですが、ガイドさんの存在ですごく満足度が変わってくることを実感しました。
今回のガイド、カズさんは基本的に高圧的で口調がコワイです。
他の参加者さんとのやり取りを聞いていても、バカにしたようなあしらうような対応をされていて、周りが不快に思う。
道中教えてくださるハワイの歴史や建物案内等は興味深い内容なのですが、独特なしゃべり方と音声マイクの不具合が相まって、入ってこない。
そして、集合時間にはすごく厳しくせっつかれます。
渋滞を避けるためなのはわかりますが、「参加者のため」「ツアー予定時刻を守るため」というよりも、ガイドさんご自身の勤務時間に影響のないよう、参加者を急かしているような印象を持ちました。
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Friends |
| Posted on: | 2019/07/09 |
| Activity Date: | 2019/07/05 |
Reviewed by: cawesome
The luau itself was amazing. My family and I enjoyed participating in the pre show activities while learning about true polynesian culture and traditions. It's a smaller luau with only about 200 guests but with the smaller number of patrons you really get to interact and learn from everyone involved.
The host for the activities, Uncle Bob, has a great sense of humor as do the men that do the "cooking" and food prep demonstrations. These men are no joke, they even climbed up the coconut trees. They teach you about a traditional tribe welcoming and uses the guests to act as the tribes while explaining the rituals associated with welcoming guests to their community.
Not a huge selection of foods to sample but everything there was delicious. Kalua pork, teriyaki chicken, macaroni salad, green salad with macadamia nuts, rice, rolls, chantilly cake from Teds Bakery and a coconut type of jello dessert.
The family band that played music during dinner was Amazing. Those kids can really sing! The dancing was very traditional, not just girls in coconut bras and hula skirts, but real polynesian dancing showcasing dances from a variety of the polynesian islands. I was a VIP guest and we were right at eye level with the stage but it looked like most people would have quite a good view of the stage. We also got to go to the buffet first and got great souvenirs. My husband and I got hand fans, my son got a wooden Maui-type hook necklace and my daughter got a wood beaded bracelet that said Hawaii with hibiscus flowers printed on it. After dinner and show on your way out you were able to speak more with the staff and dancers and take pictures with them.
If it was your birthday we all sang happy birthday and you got an extra piece of cake, if it was your anniversary or honeymoon they brought you onstage for a slow dance and gave you a nut lei.
All this plus you get entry into the Waimea valley where you can swim in a waterfall and see beautiful trees and foliage!
Aloha, and mahalo mui for your review. We are review. We are pleased to know that you had the best time at the luau. It is with delight that we read your review of your luau, which we have planned to be an Interactive one. I by the way also hope the band played and sang Blue Bayou. That song, sang by an of the kids is a real tear jerker.
| Rating: | |
|---|---|
| Packages: | [5:00 PM Show] VIP Package: Front Row Seating + Three Drinks |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/09 |
| Activity Date: | 2019/07/03 |
Reviewed by: K.K.
The road was congested, so we had quite a wait. It was fortunate that we had a priority check-in, but after buying souvenirs at the airport, we boarded right away.
The driver was polite, but I wished we had a bit more time to spare.
道路が混んでいたのか、結構待ちました。
搭乗手続きが、たまたま優先で手続き出来るシートだった為良かったですが
空港でのお土産を買い、直ぐ搭乗となりました。
ドライバーは、丁寧な方でしたが
もう少し時間に余裕が欲しかったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/07/08 |
| Activity Date: | 2019/07/05 |
Reviewed by: カイルア
They arrived on time to pick me up. It's cheaper and faster than other companies, so I highly recommend it. Also, the fact that they have smaller group transfers compared to other companies is a big plus. Previously, I used a certain Japanese travel agency's transfer from the airport to Waikiki, and I had to wait over an hour until everyone was gathered.
時間通りに迎えに来てくれました。他社の送迎より安いし早いしオススメです。
それに他社より少人数送迎なのもポイントが高いです。
以前ですが空港からワイキキまで、日系の某旅行会社の送迎を利用したら全員が揃うまで一時間以上も待たされました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/08 |
| Activity Date: | 2019/07/06 |
Reviewed by: らいもんだ
The timely pickup and friendly driver made for a comfortable round trip. It was great that there were few hotel stops along the way. I definitely want to do this again next time!
時間通りのお迎えとフレンドリーなドライバーさんで快適に往復できました。
途中立ち寄るホテルも少なくてよかったです。また次回も是非!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/08 |
| Activity Date: | 2019/07/05 |
Reviewed by: Carol
The sunset was gorgeous and service very good. Food was fine, entertainment ok.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2019/07/07 |
Reviewed by: ハワイ好き
I thought the Aloha pattern looked like Roberts, so I approached them, but I couldn't remember their name or anything, and my friend asked me, "How did you know?" (laughs) If you remember the patterns from the Roberts website, you might have smoother encounters.
ロバーツと分かるのがアロハの柄がロバーツぽいなと思ってこちらから声をかけたのですが、名前も何も出でなかったので友人になんで分かったの?笑と聞かれました。ロバーツのサイトにあるブランドの柄をおぼえておくと、スムーズに出会えるかもです
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/06/20 |
Reviewed by: ハワイ好き
I stayed in Honolulu after flying from Haneda, then spent some time on the outer islands before returning to Honolulu. I was given a lei again, but I thought it would have been nice to have just one time. I feel like the quality of the leis has declined compared to before.
羽田からホノルルにステイ、その後離島で過ごしまたホノルルに戻ってきたのですが、またレイをかけてもらい一度でいいのにって思いました。
以前はよりレイの質が落ちた感じがしてます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/06/23 |
Reviewed by: A380honu
The arrival was on time, and the car was exactly as shown in the pictures, making it easy to identify. The drop-off instructions at the airport terminal were also accurate.
指定の時間通りの到着で、写真通りの車だったので分かりやすかった。
空港ターミナルでの下車案内も的確だった。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/06/30 |
Reviewed by: ハワイ好き
Evening rush hour can often cause delays, but the departure time was set appropriately, and we made it with plenty of time to spare. The luggage was also handled for us as usual, making for a comfortable experience.
夕方はラッシュで遅くなりがちですが、出発の時間設定が適切で余裕で間に合いました。
荷物もいつも運んでもらえ快適です。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/06/27 |
Reviewed by: Baloro
I was picked up 5 minutes late. Then, I got caught in a light traffic jam and arrived at the airport after the flight time had already passed by 2 hours. Other flights were checking in at the same time, and the counter had a long line, making for a very tight check-in. It would have been better if the pickup time for the hotel had been more flexible. The driver was a cheerful person.
5分遅れてお迎え。さらに軽い渋滞に捕まりフライト時間の2時間前を過ぎて空港に到着。他の便とチェックインが重なりカウンターは長蛇の列でギリギリのチェックイン。ホテルへのお迎え時間はもっと余裕があって良いかと。運転手さんは陽気な方でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/07/05 |
Reviewed by: りゅう
I used the service from the hotel to Daniel K. Inouye International Airport. This time, my departure was delayed, and I found out about it on the day by checking the app. I received an email about the change in pickup time, but it wasn't sent to my smartphone, so it might be a good idea to ensure that emails are accessible.
ホテルからダニエル・K・イノウエ国際空港まで利用させていただきました。
今回は出発が遅くなって、当日アプリを見てそのことを知りました。
ピックアップ時間の変更メールが来ていたけれど、スマホにくるメールではなかったので、メールがわかるようにしておくと良いかもしれません。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/07/05 |
Reviewed by: りゅう
I used this service to get from Daniel K. Inouye International Airport to my hotel. Once I arrived at the airport, I was able to get on right away by going to the counter. From there, we made a few stops on the way to the hotel, but I considered it a sightseeing tour of Waikiki. If you're staying at Hilton Hawaiian Village, it might be a good idea to get dropped off at Ilikai depending on your tower.
ダニエル・K・イノウエ国際空港からホテルへ向かうのに利用させていただきました。
空港に到着したら、カウンターに行けばすぐに乗せてもらえて。
そこからはホテルまでいくつか廻っていくけれど、これはワイキキ見物と思ってます。
ヒルトンハワイアンビレッジに泊まる方は、タワーによってはイリカイで降ろしてもらうと良いかもしれません。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/06/30 |
Reviewed by: Baloro
After arriving at the airport, we waited at the reception counter for about an hour before getting on the shuttle. Furthermore, when we got on the shuttle, there were already other people on board, and we were the last to be called. I felt like we wasted time waiting. Maybe it would have been better to take a taxi.
It states that "Japanese-speaking staff are available," but I don't think we could request Japanese at the time of booking.
空港に到着してから受付カウンターで約1時間待たされてシャトルに。さらに、シャトルに乗ったら既に他の人が乗車していて、私たちは最後の乗車案内。なぜ待たされたのか?時間を損した気分。タクシー乗ったほうが良かったかな。
「日本語スタッフの対応も可能」と記載しているが、申し込み時点で日本語のリクエストは出来なかった気がする。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/07/02 |
Reviewed by: カオリン
Upon arriving at the airport and heading to the designated group exit, I quickly found the counter and was sent to the hotel without any worries. I will use this service again next time!
空港に到着して 事前に集合場所となっていた団体専用の出口へ進んでいくと
すぐにカウンターがわかり 何の心配もなくホテルへ送ってもらえました。
次回も 利用します!!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/04/21 |
Reviewed by: ハワイ
While waiting for my luggage, I was kindly guided by the staff. I always use this service, and it is particularly smooth and reassuring without any trouble. The drivers are also friendly. I would like to use it again.
荷物を待ってる間に、係の方に呼ばれ親切に案内していただきました。いつも使っていますが、特にトラブルなくスムーズで安心できます。ドライバーさんも親切です。
また利用したいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/06/17 |
Reviewed by: ちぇりー
It was enjoyable to listen to stories about traditional Hawaiian plants in the garden of the Bishop Museum. Although I was a complete beginner, I had the valuable experience of taking hula dance lessons from a qualified instructor while learning the meanings of the songs. At the end of the hula lesson, I asked our guide to take a video of us dancing on my smartphone, and they kindly agreed.
After the hula lesson, we did lei making. The string part of the lei is also woven from grass, and we insert flowers at the end. Since the flowers wilt within a day, I stored them in the refrigerator as soon as I returned to the hotel and wore them out that evening. While I can't bring the flowers back to Japan, I can take the ring part without the flowers (customs is fine with that; it seems they microwave it before use). Once back in Japan, I can dry them and preserve them as dried flowers.
ビショップミュージアムの庭でハワイ伝統の植物の話を聞くのは楽しかったし、全くの初心者でしたが歌の意味を習いながら、専門的な講師の資格を持つ先生からフラダンスのレッスンを受けることができ、貴重な体験ができました。フラレッスンの最後には、ガイドさんに自分たちの踊る様子をスマホで撮ってほしいとお願いしたところ、快く引き受けてくださいました。
フラレッスンの次に、レイメイキングをしました。レイの紐(輪っか)の部分も草で編み、最後に花を挿します。花は1日で萎れてしまうので、ホテルに戻るとすぐに一旦冷蔵庫で保存し、夜のお出かけ時に着けて出かけました。花は日本に持って帰れませんが、花を抜いて輪っかの部分だけなら日本に持ち込めます(税関大丈夫とのこと。使う前に電子レンジにかけてるみたいでした)。日本に持って帰ったら乾燥させ、ドライフラワー状態で保存することができます。
| Rating: | |
|---|---|
| Packages: | 現代フラレッスン+ティーリーフレイ作り体験付きプラン |
| Attended as: | Friends |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/04/19 |
Reviewed by: HIRYU
I used this service from Waikiki to the airport. The driver arrived 15 minutes before the scheduled time and waited until the departure time. Although the communication was in English, I had no worries, and the driver was friendly and very kind. I would like to use this service again next time.
Waikikiから空港迄で利用しました。ドライバーの方は、予定時刻の15分前には到着しており、出発時間まで待機していらっしゃいました。英語での対応でしたが、心配なことはなく、気さくに会話をしてくれとても親切な方でした。また次回、利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/07/06 |
| Activity Date: | 2019/06/29 |
Reviewed by: ゆうこりん
Thank you for your continued support.
I feel that the directions from the airport exit to the pickup point (as explained in the voucher) are a bit unclear. However, once you get on, the service is very kind and reassuring.
I look forward to your assistance next time as well.
前回もお世話になっております。
空港の出口からの、、、乗り場迄が(バウチャーの説明が)分かりにくい気がします。 でも、乗り込んでからは、とても親切で安心出来ます。
次回もよろしくお願いします。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/07/06 |
| Activity Date: | 2019/07/03 |
Reviewed by: ぷーこ
This is a location used for the filming of many movies. Whether you're a movie fan or not, you can enjoy it! You can fully enjoy nature, and traveling in a private vehicle is fun. It feels like riding a roller coaster. People of all ages, from adults to children, can have a great time without getting bored. A guide who speaks Japanese shares interesting stories with humor.
多くの映画の撮影で使われた場所です。
映画ファンでなくてもそうでなくても楽しめます!
自然を満喫できますし、専用車での移動は楽しいです。ジェットコースターに乗っているような感じになります。
大人から子供まで飽きることなく楽しめます。
日本語が話せるガイドさんがユーモアを交えながら秘話を話してくれますよ。
| Rating: | |
|---|---|
| Packages: | 映画ロケ地巡り+ジャングル探検ツアー |
| Attended as: | Families |
| Posted on: | 2019/07/06 |
| Activity Date: | 2019/07/03 |
Reviewed by: Cross
I use this service every time, but this time it was a disappointment. It was over 30 minutes late. I arrived two minutes before the scheduled time, but since they didn't come even after 15 minutes, I ended up having to call. I had never experienced being more than 15 minutes late before, so I was even more disappointed. I might consider other options next time.
毎回、利用しているが今回は外れでした。予定時間より30分以上遅れました。
待ち合わせ時間の2分前についていたのですが15分過ぎても来ないので、
結局電話することになりました。15分以上遅れたことは今まで無かったので、
余計にがっかりでした。次は考えるかもしれません。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/06 |
| Activity Date: | 2019/07/03 |
Reviewed by: あさやん1206
The driver came to the hotel lobby to pick us up. He only asked for our name and hardly looked at the printed voucher. While it's unlikely to confuse with someone with the same name, I think it's not a good practice.
ドライバーがホテルのロビーまで呼びに来てくれた。当方の名前を聞いただけで、プリントしておいたバウチャーはほとんど見ていない。同姓同名で間違う可能性がないとはいえないので、良くないと思う。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/05 |
| Activity Date: | 2019/07/01 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for your continued support.
We sincerely appreciate your repeat use of Roberts Hawaii's airport transfer service.
Although you had no issues during your last visit, it seems that this time you were unable to meet smoothly with our airport staff. Given that you were in an unfamiliar place, we understand that you may have felt anxious.
We will continue to work with the local operating company to improve our services so that we can provide a satisfactory experience for as many customers as possible.
Thank you for your understanding.
VELTRA
ご利用ありがとうございます。
また、ロバーツハワイの空港送迎サービスをリピートしてくださり誠にありがとうございます。
前回は問題なくご利用いただけたにも関わらず、この度はスムーズに空港スタッフと落ち合うことができなかったようで、
慣れない土地ということもあり、不安なお気持ちだったかと察します。
一人でも多くのお客様にご満足いただけるサービスが提供できるよう、現地催行会社と共に、サービスの向上に努めてまいります。
何卒よろしくお願いします。
VELTRA