Oahu
I was able to see whales about four times, and it was really exciting!
However, since the captain's greetings and everything were in English, I was quite nervous (laughs). I think it would have been even more enjoyable if I could properly understand English. The food seemed delicious, but I couldn't handle the smell, so I couldn't participate in the cultural experience (^^;;)
クジラは4回くらい見ることができて、すごく盛り上がりました!
が、船長さんの挨拶や諸々が全て英語だったので、、結構緊張しました(笑)
ちゃんと英語がヒアリングできたらもっと楽しかっただろうなと思いました。
ご飯は美味しかったみたいですが、私は匂いがダメで・・文化体験も萎縮してしまって参加できませんでした(^^;;)
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed whale watching. Most of our staff speak English, and we regularly interact with customers from various countries, so we are happy to assist even with language barriers. Next time, please be sure to dive into that American and Hawaiian experience! All of our staff are looking forward to your next visit.
S. of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
鯨の観測をお楽しみいただけました様で大変嬉しく思います。
私共のスタッフは英語を話す者がほとんどですが、
日ごろより様々な国のお客様と接しておりますので、
言葉の壁があっても喜んでお手伝いさせていただいております。
次回は是非、そんなアメリカン、ハワイアン体験に飛び込んでみてください!
スタッフ一同皆様のまたのお越しをお待ち申し上げております。
ス他オブホノルル
The rain and wind were strong, and unfortunately, the weather was not good. The captain announced that a whale had been spotted, but I couldn't see it at all. It's unfortunate, but there's nothing that can be done.
雨風共に強く、あいにくのお天気でした。キャプテンはクジラを発見したと放送がありましたが、まったくわかりませんでした。仕方ありませんが残念でした。
Thank you very much for participating in our cruise.
We are very sorry to hear that you were unable to enjoy whale watching this time.
If you have the opportunity, please come back and give it another try.
All of our staff are looking forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズご参加頂き、誠に有難うございました。
今回は鯨の観測をお楽しみいただけなかった様で大変残念に思います。
機会がございましたら、またチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
I planned a trip to Hawaii during this season because I wanted to see whales. Believing that we would meet them, eight of us joined this option! We set off with excitement. However, the result was… disappointing. But still, I was gazing at the vast ocean the whole time on board, and it was a very pleasant cruise. We were lucky to have good weather. On the ship, my companion tried making a lei and got a lovely hair accessory. During lunch, while waiting in line, one of my companions got seasick, so I recommend taking motion sickness medication. We could also see the hotels in Waikiki from the sea, making it a fun cruise. Thank you to the crew!
クジラさんが見たくて、この時期にハワイへ行く計画を立てました。クジラに会えると信じて、8名でこのオプションに参加!ルンルンで出発です。でも、結果は…残念でした。でもでも、私は乗船中、ずっと大海原を眺めていたのですが、とても気持ちの良いクルーズができました。天気に恵まれたのはラッキーでした。船内では、ツレがレイ作りに挑戦し、素敵な髪飾りをゲットしていました。ランチは順番を立って待っている時、船酔いしたツレもいたので、酔い止めをお勧めします。ワイキキのホテル群も海側から見られ、楽しいクルーズになりました。クルーさんたち、ありがとうございました。
Thank you very much for boarding with us this time. We, the staff, sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして、誠にありがとうございます。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
We enjoyed this cruise. There are activities besides whale watching (lei making, ukulele lessons and hula lessons). We saw whales and dolphins. This is great for all ages.
I enjoyed the sea cave and the snorkel. Our guide took great measures to ensure our safety while snorkeling. We had a small tour with only 4 people.
Glad to know you enjoyed!!!
Please come back when you come next time :)
Aloha!
Akima
If I had known the shuttle bus route, I wouldn't have used it. I can't believe it took an hour...
The air conditioning was too strong, and I got cold.
The breakfast was so bad and disappointing that I was speechless...
In bad weather, I strained my eyes on the deck for an hour, but the whales didn't show up; all I could see were small boats...
The worst part was that someone who got seasick had vomited, and it was left unattended for a long time...
I woke up early to go, but...
I would have been better off sleeping at the hotel. It was disappointing...
送迎バスのルートを知っていたら使いませんでした。まさか1時間もかかるとは、、
クーラーの効きすぎで身体が冷えました。
朝食もまずくてショボすぎて絶句…
悪天候の中デッキで目を凝らすこと1時間、、くじらはあらわれず、見えるのは小型ボートのみ、、
最悪なのは船酔いされた方が嘔吐したものが長時間放置されていたこと、、
せっかく早起きして行ったのに・・
これならホテルで寝てれば良かったです。残念でした、、
Thank you very much for boarding with us. We appreciate your valuable feedback and will work on it as a future challenge.
この度は、ご乗船頂きまして、誠にありがとうございます。貴重なご意見、ありがとうございました。今後の課題として取り組みたいと思います。
My wife and I had a very nice time on the cruise. We decided to do the stake and all you can eat crab legs. The food was good and our waiter was very funny. The only thing we didn't like too much was the crowdedness. My wife is claustrophobic, so she didn't like that the tables were very close together. Other then that being our one complaint, this is a cruise worth doing. The sunset is beautiful!
Was awesome! Will most likely do this again for the 3rd time :) crab dinner was unlimited was nice
In February, known as the rainy season, I participated in my first whale watching cruise. After doing some research, I found that larger boats tend to sway less, which is reassuring for those prone to seasickness, so I signed up for this one. Since I am prone to motion sickness, I made sure to have a hearty breakfast before boarding, opting for a simple plan without breakfast.
On the day of the cruise, there was an unexpected heavy rain that surprised even the locals, but since there was no cancellation notice, we headed to the meeting point. However, after being taken to the port by bus, the tour guide strangely walked at the back of the line, leaving those of us at the front unsure of where to go in the rain. Once on board, no one provided any guidance (or any explanation at all), which led to people mistakenly going to the wrong deck or stopping confused near the entrance. Even after entering the ship, breakfast began without any proper explanation, so those on the no-breakfast plan were probably eating on their own.
I felt a bit nauseous from the smell of food around me, so I went out to the deck to look at the sea as soon as we set sail. Just listening to the announcements from the naturalist was enjoyable. The sea was quite rough with whitecaps, and even when the captain and naturalist announced they spotted a whale, it was honestly difficult for amateurs like us to see. If the weather had been clear and the sea calm, it might have been easier to spot them. It was disappointing, but since the weather and whale appearances are left to chance, I’ve come to accept it. Now I have a reason to try again someday.
However, I can't help but feel that if the care before and after boarding had been a bit more thorough, my overall satisfaction would have been much higher, leaving me with a sense of regret.
雨季と言われる2月、初めてのホエールウォッチングクルーズに参加しました。
色々と調べた結果、酔いやすい人は大きな船の方が揺れが少なくて安心、と見たのでこちらに申し込みました。酔いやすいので朝ごはんもしっかり食べてから乗船しましたので、朝食も無しのシンプルプランで。
当日は現地の方も驚く豪雨でしたが、欠航の連絡もないのでひとまず集合場所へ。
しかしバスで港まで連れて行かれた後、添乗員の方は何故か列の最後方を歩いており、先頭あたりにいた私たちは、雨の中どこへ向かえばいいのかも分からず…
乗船後も誰も案内(というか一切の説明)をしてくれないので、間違ったデッキに上がってしまったり、訳が分からず入り口付近で立ち止まってしまう人ばかり。
船内に入った後も、特にちゃんとした説明もないまま朝食が始まったので、おそらく朝食無しプランの方も勝手に食べていたのではないでしょうか。
私は周囲の食事の臭いで酔いそうだったので、出港早々デッキに出て海を眺めていましたが、Naturalistのお姉さんのアナウンスを聞いているだけでも楽しかったです。
さすがに海は荒れて白波が立っており、CaptainやNaturalistの方がクジラを見つけたとアナウンスしてくれても、正直素人には発見は難しかったです。晴れて海面が穏やかなら、もう少し探しやすかったのでしょうか。
残念でしたが、お天気とクジラの出現は運任せですので、仕方なかったかなと諦めています。いつか再挑戦する名目ができました。
ただ乗船前後のケアがもう少ししっかりしていたら、全体的な満足度はもっと高かったんじゃないかと思うと、こちらは悔しい思いが残りました。
Thank you very much for participating in our cruise. We are truly sorry that the weather on the day of your participation was unfortunate, and we also regret that the guidance provided was insufficient. We will share your comments internally and use them to improve our future cruises and services. Thank you for your valuable feedback. If there is another opportunity, we would be delighted to welcome you again. All of our staff are looking forward to your visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
ご参加の日はあいにくのお天気で、私共も残念に思います。
また、案内が十分でなかったとの事で、大変申し訳ございませんでした。
戴きましたコメントは社内で共有させて頂き、今後のクルーズ、サービス改善に役立たせていただきます。
貴重なご意見有難うございました。
またの機会がございましたら、非是いらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
I participated in a whale watching plan that included breakfast and hotel transfers! To be honest, the breakfast was not great, but it was nice to have the opportunity to eat breakfast on the sea, so I’m glad I included it. The inside of the boat was air-conditioned and a bit chilly, so it's better to bring a jacket. As for the whale watching, I saw a few whale spouts, but I didn’t actually see any whales. Since it’s nature, there’s nothing that can be done about that. However, I was satisfied with the cruise as I could leisurely enjoy the views of Waikiki and Diamond Head from the boat!
朝食付きのホエールウォッチング、ホテルからの送迎付きのプランに参加しました!朝食は正直いまいちですが、海の上で朝食を食べる機会はそうそうないので朝食を付けて良かったです。船内は冷房が効いていて肌寒かったので、上着を持っていったほうが良いですね。肝心のホエールウォッチングですが、数回クジラの潮吹きが見れましたが、クジラは見れませんでした。。自然のことなので、こればかりは仕方ないですよね。船の上からゆっくりとワイキキの街並みやダイアモンドヘッドが見れたのでクルーズとしては満足でした!
Thank you very much for joining our cruise. We are delighted to hear that you enjoyed the views from the ship. We hope that next time you will also enjoy the spectacular jumps of the whales. If you have another opportunity, please come and search for those active whales with us. All of our staff are looking forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
船上からの景色をお楽しみいただけました様で大変嬉しく思います。
次回は豪快な鯨のジャンプもお楽しみいただきたく思います。
またの機会がございましたら、そんなアクティブな鯨を私共と一緒に探しにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
I used this service with my mother. We opted for the premium course that included lunch, but unfortunately, the food was not very good for the price we paid, which was disappointing.
Additionally, while it was said that we could experience various activities, I couldn't understand the explanations about the whales since I don't speak English. The only information provided was a paper outlining the day's schedule, which wasn't very detailed.
There were no signals for when things were supposed to start, so I felt like I had to keep checking the time and act on my own. Many people also experienced seasickness, and overall, it was an activity that I wouldn't want to do again.
母親と利用させて頂きました。
ランチ付きのプレミアムコースにしましたが、まずは、食事が値段の割にはあまり良いものがなく、残念でした。
また、色々な体験が出来るとの事でしたが、英語が分からないのでクジラの説明も分からず、説明の紙も1日の流れが書いてあるのみで、あまり詳しく書いてありませんでした。
全て、始まる合図等ないので、時計を見て自身で行動する感じです。
船酔いの人もとても多く、もう一度利用したいとは思わなかったアクティビティでした。
Thank you very much for participating in our cruise. We sincerely apologize for any announcements regarding activities and meals during the cruise that may not have been clearly communicated to you. We will share your feedback internally and use it to improve future cruises. Thank you for your valuable comments. All of our staff looks forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
クルーズ中にアクティビティやお食事などのアナウンスがその都度ございますが、
お客様にちゃんと伝わらなかった事、大変申し訳ございませんでした。
戴きましたコメントは社内で共有させて頂き、今後のクルーズ改善に役立たせて頂きます。
貴重なご意見有難うございました。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
Very special treatment throughout. Even though we had bad weather, the Captain accommodated us by performing some of the ceremony outside as rain permitted. The food and the service were the highest quality.
Due to the timing or weather, we were able to see the whales, but only for a brief moment as they surfaced. I think it also depends on luck, so we were just enjoying the cruise experience in the meantime.
時期的か天候の為かクジラは見えましたが背中が一瞬見える程度でした。運もあると思いますので僕たちはクルーズ気分を味わうついでにって感じでした。
Thank you very much for participating in our cruise.
We are sorry to hear that you only saw the back of a whale this time.
Sometimes, you can witness the spectacular jumps of whales, so if you have another opportunity, please come and look for those active whales.
All of our staff are looking forward to your visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は鯨の背中しかご覧にいただけなかったとの事、残念に思います。
時にはとても豪快な鯨のジャンプなどご覧にいただけますので、
またの機会がございましたら、そんなアクティブな鯨を探しにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
It was so much fun! Told everyone we came into contact with about it!!!
I will definitely recommend to my friends. It's great!
I will definitely recommend to my friends. It's great!
Unfortunately, I could only see a glimpse of the whale's tail spouting water from a distance, and that was it. Before disembarking, I received a ticket for free boarding on a later date as a form of recovery response. I believe the recovery ticket had a validity of about three months, but I didn't have the time to use it during my stay.
残念ながら、遠くで潮を吹いたクジラの尾びれが少しだけ見えましたが、それだけでした。
下船前の船内で、翌日以降に無料で乗船できるチケットをもらい、一応のリカバリー対応はありました。
リカバリーチケットは3カ月程度の有効期限が有ったと思いますが、滞在中に時間が取れず利用はしませんでした。
Thank you very much for participating in our cruise.
We are sorry to hear that you were not able to observe whales well on the day of your visit.
We hope you will come again to search for the magnificent whales.
All of our staff look forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
お客様のご参加された日は、あまり良く鯨をご観測いただけなかった様で、残念に思います。
是非またの機会に、豪快な鯨を探しにいらして下さい。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
The tour of the island was very good. we had a driver/ tour guide who shows us all the finer points of the island and explained everything. It was a real pleasure. We give out tour guide a
100% rating
Thanks again for a enjoyable day.
It was my first time going whale watching. I joined with the mindset that it would be lucky if I got to see any, but I was able to see them multiple times. I learned that whales surface for air about once every 15 minutes, so once we spotted one, we could see it several times. It was a bit far away, but it was incredibly impressive. I'm glad I participated.
生まれて初めてのホエールウォッチング。見れたらラッキー程度の気持ちで参加しましたが、何回も見ることができました。
クジラは息継ぎの為に15分に1度くらいで浮上してくるそうなので、一度見つけたら何回も見ることができました。
少し遠かったけど大迫力でした。
参加してよかったです。
Thank you very much for participating in our cruise. We are very pleased that you were able to observe whales multiple times. Please do come and visit us again. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私どものクルーズにご参加頂き、誠に有難うございました。
何度も鯨を観測頂けたの事、大変嬉しく思います。
是非また遊びにいらしてください。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
I was hoping to see maybe a blow or just a brief glimpse of a whale but we saw a whale show like I could never imagined. They called it the running of the bulls and it was whales breaching the water together jumping and showing off like they new we were there to see them. Breakfast was good a few more options for the price would have been appreciated, maybe bacon, potatoes, or some veggies and cheese to go with the scrambled eggs.
I ordered this for my friends, a family of 4, during their Hawaii trip. For they saw my posts, and love to go. However, because they have a 1.5-yr old, they can't go to the Five Star option, so they went to this one. They loved it. They said the lobster is about the size of their baby girl. Thank you for your service!
The day before was rainy, and there were strong winds on the day itself, so I understood to some extent, but I was unable to see any whales. The sea was rough, and even though it was a large ship, it was rolling and certainly not in a comfortable environment.
I understand that nature is unpredictable, so I can accept not seeing anything, but it left me feeling dissatisfied that there was no interaction at all on the ship or the return bus before we parted ways.
I at least wanted a word of acknowledgment.
前日雨、当日強風という日でしたのですある程度理解はしていましたが、クジラは見る事ができませんでした。
海はシケていたので、大型船ですがうねりながらと決して快適とも言えない環境でした。
見れなかったことに対しても自然が相手だからわかりますが、船でも、帰りのバスでも全く触れないまま解散と、なんだか不満だけが残りました。
せめて、ひと言欲しかったです。
Thank you very much for participating in our cruise.
We are very sorry that the weather was not good and that you could not enjoy whale watching.
We also apologize that the announcement regarding the possibility of not seeing whales did not reach you on board.
We hope you will join us again in the future.
All of our staff look forward to welcoming you back.
Star of Honolulu
この度は私どものクルーズにご参加頂き、誠に有難うございました。
天候があまり良くなく、鯨の観測もお楽しみ頂けなかった事、大変残念に思います。
また、鯨の見れなかった場合のアナウンスも船上で行っておりますが、お客様にはそのアナウンスが届かなかった事、
大変申し訳ございませんでした。
ぜひ、またの機会にいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
As soon as we set sail, there was a whale at 3 o'clock!
Could it be a cute baby whale?
It even showed us its bridge style!
We also saw a mother and baby whale's backs while being sent off by dolphins and in the harbor upon our return!
I was so happy to see so many!
出港するやいなや、3時方向にクジラが!と。
まだかわいらしい子クジラでしょうか?
ブリッジスタイルもしてくれました❗
イルカの見送りや帰港の湾内では親子クジラの背中が!
たくさん会えて嬉しかったです!
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you back on board when you visit Hawaii again.
この度は、ご乗船頂きましてありがとうございました。楽しめて頂けたご様子で、私どもも大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
My family went on this amazing trip expecting to see whales spray and slap their tails against the water. We did get that and so much more. We got to see at least two whales breaching numerous times and just playing, diving in and out of the water. It was so incredible. That early wake up was 100% worth it. The boat was very spacious and I really enjoyed the ride. The crew narrator was very informative and the whole crew, especially the captain were very professional. Highly recommend this outing.
I achieved my goal, but something felt lacking. I was just too busy to savor the moment. It's not suitable for those who want to take their time.
目的は達成できたけど、何か物足りなかったです。とにかく忙しすぎて余韻に浸るヒマもない。
ゆっくり過ごしたい方には不向きです。
I went whale watching with my one-year-old daughter, and the crew was very friendly, there was a show, and the food was delicious✨ Above all, we encountered whales right away, and my excitement was through the roof!! I also really enjoyed participating in the hula experience. I would love to try other tours as well!
一歳の娘を連れてのホエールウォッチングに行ったのですが、クルーの皆さんもとてもフレンドリーだし、ショーもあり、食事も美味しい✨何より、クジラにもすぐに出会えて、私のテンションは上がりっぱなしでした!!フラ体験もとても楽しく参加させていただきました。他のツアーにも参加してみたいです!
Thank you for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you back on board during your next visit to Hawaii.
この度は、ご乗船頂きましてありがとうございました。楽しめて頂けたご様子で、私どもも大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
Nice staff. Food was good and plentiful. Service good, though preordered fish was not available. Wish the jazz entertainment had started earlier. Cruising along the coast after sunset was nice. Not sure the evening was worth the cost
We renewed our vows and it was very special. The staff was very attentive and our dinner was wonderful. The Captain was very sincere when doing the renewal.
Honestly, there wasn't enough time to enjoy North Shore with a tight schedule... However, I think we managed to visit some famous spots like enjoying delicious garlic shrimp and stopping by Dole Plantation. The horseback riding was great too, as the weather was nice, allowing us to enjoy the scenery while taking a leisurely stroll. The staff was friendly, and I was very satisfied being able to hold the reins and ride freely. ^^
ノースショアは正直、タイトなスケジュールで楽しむ程の時間もありません…ですが、美味しいガーリックシュリンプを食べたりドールプランテーションに寄ったりと有名どころは回れたのかなと思います。
乗馬は天気が良かったこともあり、景色を楽しみながらお散歩ができました。スタッフの方もフレンドリーで、自分で手綱を握って自由にできたので大満足でした^^
It was our first activity as soon as we got off our flight. Even though we had jet lag after a 6 hour flight we had the time of my life. My husband and I have never done a dinner cruise before. He is scared of water and gets sea sick fast. From the time we stepped foot on the boat we were greeted, seated quickly, music and entertainment was great, and Marissa our waitress was superb; we loved her and the guitarist they both were totally cool. Everything they brought out was very flavorful, the lobster was succulent not rubbery, steak cooked perfectly, and dessert was delicious. The drinks were also very good especially the blue Hawaiian; it was perfecto. We did not think we would be able to eat everything they were putting in front of us but they gave us just enough time in between each course that made it easier. When it came for the dessert I was so full I didnt think I could eat another bite. We thought we would just take one bite. You know just to try it but as soon as we took one bite it was just too good we both ended up eating it all. At the end they had everyone dancing it was a very fun and delicious experience.