Oahu
This is completely unacceptable. It's understandable that we couldn't see any whales, but the complete lack of announcements was extremely unkind. The worst! When I called to reboard, the rude response from the Japanese staff was the lowest! If there was even one thing to praise, I would mention it, but there is absolutely nothing, only criticism! I am very disappointed.
全く話にならない。クジラは見られなかったのは、そういうのはしょうがない事だが、アナウンスが全くなくて、不親切極まりない。最低!電話で再乗船申し込みをしたら日本人の感じの悪い対応は最低!一つでも褒める事があれば書くけど、全くなくて貶すだけ!非常に残念に思う。
Thank you very much for participating in our cruise.
We are very sorry to hear that you were unable to fully enjoy our cruise.
We also apologize for the disappointment caused by our service.
We will report this matter to the manager and strive to improve our service in the future.
Thank you for your valuable feedback.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
私共のクルーズを十分にお楽しみいただけなかった事大変残念に思います。
また、サービス面で深いな思いをさせてしまった事、申し訳ございませんでした。
こちらの件に関しましては、マネージャーに報告させて頂き、今後のサービス改善に努めさせていただきます。
貴重なご意見有難うございました。
スターオブホノルル
Great things were the weather, water and warmth of the staff. Whale sightings were unfortunately few and at a great distance such that mostly splashes and puffs of water were seen only. Boat was nice, top deck offers the best views. Kids had fun.
We booked this trip cuz we are fans snd wete so pleased that our tour guide is an extra on Five 0. We got to meet the pilice chief (see picture) and had a fantastic time!!
The price is a bit high, but I was very satisfied with the breakfast and whale watching. It was a bit cold in January, so I think it's a good idea to bring a hoodie or something similar.
少々値段ははりますが、朝ごはん、ホエールウォッチング大満足です
一月でしたので少々寒かったです。
パーカーなど持って行くといいと思います
Thank you very much for participating in our cruise. We are very pleased to hear that you thoroughly enjoyed the whale watching. As you mentioned, January can have some cold days, so we recommend bringing a jacket. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
ホエールウォッチングを十分にお楽しみいただけました様で大変嬉しく思います。
お客様の仰る通り、一月は気温が低い日がございますので、上着をお持ちいただけたらと思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
I was very excited to see a real whale right in front of my eyes for the first time. Since the tour was in English, there were many things I didn't understand, but overall, I was satisfied with the tour.
初めて自分の目で本物の鯨を目の前で見れて、とても興奮しました。
英語案内だったので、わからないことも多々ありましたが、
ツアー自体は問題なく満足できました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed whale watching. We will share your feedback regarding the announcements internally. Thank you for your valuable input. All of our staff look forward to welcoming you again.
Star of Honolulu
私共のクルーズにご参加頂き、誠に有難うございました。
クジラの観測をお楽しみいただけました様で大変嬉しく思います。
アナウンスに付きましては、お客様のご意見を社内で共有させていただきます。
貴重なご意見有難うございました。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
I had a tour scheduled to arrive at Honolulu Airport on February 7th at 7:30. Since I couldn't check into the hotel until after 1 PM, I was wondering what to do because of jet lag, when I found this tour departing at 12:00. I was picked up from the airport around 9:00 and took the Red Line to Aloha Tower, where I boarded the ship without any issues. I'm glad I was able to make good use of my time.
二月7日、7:30にホノルル空港に到着予定のツアーでした。ホテルには午後1時過ぎでないと入れないとの事でしたので、時差ぼけだし、どうしようかと思っていたところ、12:00発のこのツアーを見つけました。空港からホテルに送ってもらったのが、9:00頃で、レッドラインで、アロハタワーに行き無事乗船しました。有効な時間の使い方が出来て良かったです。
Thank you very much for boarding with us. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして、誠にありがとうございます。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
I participated with a friend.
We didn't see any whales.
Therefore, they were distributing re-boarding tickets towards the end of the cruise (it's a system where you have to go get it yourself, so be careful not to forget!).
Although we didn't see any whales, I had fun just being on the boat!!
However, since it was just simple scenery unless any creatures appeared, I noticed a few children looking bored.
It might be a bit tricky for those with small children...
After disembarking, there was someone who seemed to be the captain, and I was able to take a photo with him (^V^).
I was grateful that he was friendly and posed for the picture.
友人と参加しました。
クジラは見られませんでした。
そのため、クルーズの終わりごろに再乗車券を配布していました(自分でもらいに行くシステムなので忘れないように注意!)。
クジラは見られませんでしたが、私は船に乗るだけで楽しかったです!!
しかし、生き物が出ない限り単純な風景が続くだけなので、退屈そうにしているお子さんがチラホラいました。
小さいお子さんがいらっしゃる方は微妙かもしれません…
下船後、船長さんらしき方がいらっしゃったので一緒に写真を撮っていただきました(^V^)
気さくに写ってくださってありがたかったです。
Thank you very much for boarding with us. We are sorry to hear that you didn't see any whales! However, we are very pleased to know that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして、誠にありがとうございました。鯨は見れなかったとの事、申し訳ありません!!でも、楽しんで頂けたご様子で、私どもも大変嬉しく思っております。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
Excellent Driver tour guide and interaction. The whole day was memorable and excellent .
Excellent Crew involvement, Breakfast was good. No Whale sighting due too choppy water and high winds.
We took this tour to honor fallen military as we were all veterans. Also it was my brothers 40th wedding anniversary. It was very moving at Pearl Harbor and the drive up to the Punchbowl Cemetary was the icing on the cake. So much history on such a small island!!
It was the original scenery of Hawaii.
The nature is abundant, and I was able to enjoy authentic hula dancing in the fern cave.
It was a wonderful experience.
ハワイの原風景、そのものでした。
自然が豊富で、シダの洞窟では、本場のフラダンスも堪能できました。
素敵な体験でした。
Loved it!!! Most Perfect wedding ever! The staff was amazing, dinner, everything was wonderful. Highly recommend this. Thank you so very much, loved it all. Cheryl
The food was good, the music was great, the entertainment was great, but I wish I would have purchased the better package. We were in an area with a bunch of younger tourists and we felt out of place.
This tour was very enjoyable. Even though we didn't get to see but one whale. The captain and crew made every effort to locate them. And we did encounter a whale but the whale didn't want to entertain us which is no fault of the crew. The boat ride itself was nice and relaxing. I would definitely do it again.
We celebrated our wedding anniversary last December 17, 2016 aboard the Star of Honolulu Sunset dinner cruise and it was a very memorable experienced we had. The ship was clean, foods were very good, staff are super friendly and attentive and the emcee and dancers are spectacular. Everyone participated either with singing or dancing. It's was just plain AWESOME, Thank You.
I flew from Los Angeles to celebrate a best friend's birthday in January 2017, and made up another friend's and my own birthday (in November). I treated my friends and myself with the Five Star - Luxury French Cuisine with Live Jazz. It's was a great evening with the hula dancer's Happy Birthday song to my friend, the waiters cordial and professional service, delicious meal, conversation/fellowship time, pianist and jazz music performance which was very interactive with the guests, and nice view of the Sunset, Wikikki hotel "forest" and Diamond Head. Everything was perfect! Absolutely loved it. And it's a great and memorial experience for my friends, too! Thank you all for serving us!
The bus guide was very kind and pleasant. In Haleiwa Town, there were many cute shops, and I was excited to go shopping. It was my first time riding a horse, and I found handling the horse interesting, while the seaside walk was refreshing. Unfortunately, the sea turtles didn't show up, but this tour was really fun!
バスのガイドさんがとても親切で感じの良い方でした。ハレイワタウンでは とっても可愛いお店が並んでてワクワクしながらお買い物ができました。
乗馬も 初めてでしたが 馬さんの扱いが面白かったし 海辺の散歩は気持ち良かったです。ウミガメは残念ながら現れてくれませんでしたが、このツアーとても楽しかったです!
Beautiful cruise overlooking the Waikiki beach front. The buffet was good with plenty of variety and tasty food. wonderful on board entertainment with passenger participation wife has a bad knee and the crew went out of their way to get a wheelchair and move around to and from the bus to ship to the bus.
It was my first time going to Oahu n I was really excited to go on STAR OF HONOLULU n I absolutely loved it so much That I am already planning to come back again this year...
I was so excited to see whales and I wasn't disappointed! Guaranteed indeed.
We saw a few pod of whales and it was always entertaining to watch them swim by and see their blows. I actually saw one that threw its tail out of the water up close when I was heading to the restroom, but very quickly that no one noticed it I think. I just got lucky, haha!
It was a nice cruise, great customer service from the crew, delicious food, and gorgeous views of the Waikiki coastline and Diamond Head! There were fun activities on board too like lei making, ukulele lessons, and hula lessons. I really enjoyed the trip! I was with a group of friends but as a mom, I would definitely recommend this for families with young children as well, it's a great activity for all ages so anyone are welcome!
This is my fourth time.
Every time it gets better, and I've been able to create wonderful memories!
However, the photos are way too expensive!!! I want them for the memories... but they're so high-priced!! Why???
If it weren't for that, it would be a perfect score.
今回で4回目です。
毎回グレードアップしていて、大変楽しい思い出を作ることができました!
ただ写真が高すぎるわ!!!思い出で欲しいのですが。。。。。髙い!!なんで???
それがなければ満点です。
I booked a plan without pick-up. The check-in location listed on the voucher is the Paradise cruise office, but in reality, there is no such office, so you need to check in at the Stat of Honolulu reservation office.
The breakfast isn't particularly delicious, but I was able to enjoy warm dishes and coffee.
About two hours after departure, we spotted a whale just 20 meters from the boat! We were lucky to see it.
Since the boat is quite large, positioning is also important.
送迎無しのプランを予約。バウチャー記載のチェックイン場所はParadise cruise officeとありますが、実際にはそんなオフィスは無く、Stat of Honolulu reservation office にてチェックインを行うので注意が必要です。
朝食は大して美味しくありませんが、暖かい料理とコーヒーを楽しめました。
出発から2時間ほどすると、船から20メートル先にクジラが!!運良く見ることができました。
船はかなり大きい為、ポジショニングも大事になると思います。
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして、誠にありがとうございました。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
The scrambled eggs were a bit hard, I felt (^_^;)
But it was great to see the whales, and my family was happy!
The whales were amazing, and the scenery was incredibly beautiful; I was moved!
スクランブルエッグが少し硬かったかなーと言う感じでした(^_^;)
でも、クジラも観れて家族もよろこんでいたので良かったです!
クジラもですか、景色が凄くキレイで感動しました!
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the whales and the scenery. It sounds like you participated on a beautiful day! The photos you shared are also very beautifully taken. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
クジラや景色をお楽しみいただけました様で大変嬉しく思います。
お天気のとても良い日にご参加だったのですね!
掲載いただきましたお写真もとても綺麗に撮れていますね。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
We had a blast on this tour. Zoom was our driver and he was fantastic. I loved the Ipad on the dashboard to show us the location of many scenes from the show. We stopped at many locations. He even stopped to get us breakfast due to the heavy traffic getting to the pickup location.It was fun to see all of the star's houses on the island and especially to go to Steve's house and sit in the chairs facing the ocean and going inside to meet the actual owners of the house. Thanks to Zoom and Amy to give such a wonderful tour. The smaller vans gave us such a personal touch.
Thanks-Jim and Grace
Had so much fun at this show and the good was great!
I took my mother who uses a wheelchair. The ship had elevators, and we enjoyed a leisurely breakfast while experiencing a graceful cruise. Of course, we were able to see whales multiple times, and I am very satisfied.
車椅子利用の母を連れていきました。船内にはエレベーターもあり、ゆったりと朝食をいただきながら優雅なクルーズを楽しめました。
もちろんクジラも複数回見ることができ、満足しています。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the whale watching. Please do come again with your mother. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
ホエールウォッチをお楽しみいただけました様で大変嬉しく思います。
是非またお母様とご一緒にいらして下さい。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
I was able to experience a different kind of great nature compared to the Big Island and Maui. I felt very energized at Waimea Canyon and the Fern Grotto.
ハワイ島やマウイ島とはまた一味違う大自然を感じることが出来ました。
ワイメアキャニオンやシダの洞窟ではとてもパワーを貰えました。
We got to see several whales and got some great pictures of breaches and blows. I was skeptical but was very happily surprised and would do it again next time I'm in Hawaii!
My first horseback riding experience was a bit scary at first, but it was amazing with the beautiful scenery along the coast. The horse wandered into the bushes to graze, and I almost got separated from everyone, plus it suddenly started running, showing its wild side, but in the end, I think I managed to ride it well, haha.
初めての乗馬、最初は怖かったが、海岸沿いで景色が良く最高でした。馬が勝手に茂みに入り草を食むので皆からはぐれそうになったり、急に走り出したりで、じゃじゃ馬ぶりを発揮されたが、最後は乗りこなせたかなw
I was the only Japanese participant. Both the guide and the participants mainly spoke English, so if you don't understand English to some extent, you might just end up following along. At first, I felt refreshed walking through the "tropical rainforest" with the sounds of birds, but it changed to a bamboo grove along the way, which didn't really feel like a "tropical rainforest." The waterfall we reached after walking for just over an hour had a thin flow, which was different from what I expected.
I think it was good to experience another side of Hawaii. However, from the 8 AM hotel pickup to the 1 PM drop-off, there was no chance to use the restroom, which was tough.
日本人参加者は私一人。ガイド、参加者ともほぼ英語オンリーで、英語をある程度理解できないと、ただ着いていくだけとなる可能性があります。最初は鳥の声が響く「熱帯雨林」を歩いて気分爽快でしたが、途中から竹林に変わり、その部分は「熱帯雨林」という感じではありませんでした。1時間強かけて歩いて到着した滝は、流れが細く、期待とは異なりました。
ハワイの別の一面を体験できたのは、良かったと思います。
8時のホテルピックアップから、13時の送りまでトイレに行くチャンスが無く、厳しかったです。
コメントありがとうございます。はい、ハワイの滝の水量は降雨に依存しています。ですので、時には流れが少なく、他の日には強い流れに注意する必要があります。この美しいプライベートハイキングを体験できたことを嬉しく思います。
Thank you for your comments. Yes, the power of our waterfalls in Hawaii depend on rainfall. So, sometimes the flow is small and other days, we need to stay clear of the powerful flow. We are happy you had a chance to experience this beautiful private hike.