Reviewed by: Californian
It was disappointing that the weather was bad and we couldn't see the sunset, but that's just luck. There's nothing we can do about it...
Since we had the kids with us, we chose the buffet. If it were just adults or a couple, a course dinner might be better. I wasn't particularly fond of the food, but after all, it's a buffet. I didn't have high expectations for the food to begin with, so I wasn't disappointed. I recommend lowering your expectations for the food when you take this tour, haha.
The show on the boat was fun! I enjoyed watching the Hawaiian and Polynesian dances since I like them. I wouldn't recommend this tour to those who aren't interested. The food isn't great, and if the weather is bad, you won't see the sunset, haha.
The deck where you can go outside is a smoking area, which was very disappointing. I don't smoke, and since we had the kids with us, it was uncomfortable. I wish they wouldn't set up a smoking area on a deck with a view.
If asked whether I would participate again, I would say no. But it wasn't bad. Overall, it was okay.
天候が悪くてサンセットが全然見えなくて残念でしたが、こればっかりは運ですね。仕方がないです・・・。
私たちは子供たちも一緒だったのでビュッフェを選択しました。大人だけとかカップルならコースディナーの方が良いかもしれません。お料理はあまり好みではなかったですが、所詮ビュッフェですからね。もともとそこまでお料理には期待していなかったので、がっかりはしませんでした。皆さんもお料理への期待値は下げてこのツアーに挑んでください笑
船の中で行われるショーは楽しかったです!私はハワイアンやポリネシアンの踊りを見るのが好きなので、楽しめました。興味がない方にはこのツアーをおススメしません。お料理もいまいちだし、天気が悪ければサンセット見えないし笑
お外に出られるデッキはSmoking Areaになっているので、とても残念でした。タバコを吸わないうえ、子供たちも一緒だったので不快でした。せっかく景色が見えるデッキにSmoking Areaを設けないで欲しいです。
もう一度参加するかと言われるとしないです。でも、悪くはなかったです。Overall まぁまぁでした。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families with Young Children |
| Posted on: | 2023/06/18 |
| Activity Date: | 2023/05/01 |
Reviewed by: ムクちゃん
Since this is a standard product, I had intentionally avoided this kind of tour until now, but I participated for the first time this time. When we boarded, it was quite cloudy, and everyone was disappointed, thinking it would be impossible to see the sunset. However, miraculously, it gradually cleared up, and we were able to see a beautiful sunset. The course meal, including lobster and steak, was delicious, and the service was smooth. The jazz singing and dance show were also great, making it a very satisfying tour! I spent a wonderful time and returned home feeling happy. Thank you very much.
定番商品なので敢えて今までこのようなツアーは避けていましたが今回初めて参加しました。乗船時はかなりの曇りで到底サンセットを見るのは絶望的と皆、残念に思っておりましたが、奇跡か徐々に晴れて来て見事サンセットが見れました。コース料理のロブスター、ステーキを始め美味しい料理の数々、料理の提供もスムーズでジャズの歌やダンスショーも良く大満足なツアーでした!楽しいひと時を過ごし幸せな気持ちで帰途につきました。有難うございました。
Thank you for using the Star of Honolulu Sunset Dinner Cruise. We are delighted that you were able to see the sunset despite the weather not being great. The entire staff is honored to have been able to help you create wonderful memories in Hawaii. We look forward to seeing you again in Hawaii next time.
スターオブホノルル号サンセットデイナークルーズをご利用頂き有難うございます。お天気が良くなかったのにも関わらずサンセットが見ることができて嬉しく思っております。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。次回もハワイでお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【販売終了】選べる特典付き!/3スター(ロブスター&ステーキ) |
| Attended as: | Friends |
| Posted on: | 2023/06/17 |
| Activity Date: | 2023/05/28 |
Reviewed by: sei4869
I participated in June 2023. It was a night cruise with a fireworks viewing. I couldn't understand most of the explanations and safety instructions on the boat since they were all in English, but I could tell that all the passengers were really excited.
After the fireworks, we drifted at sea for nearly an hour, just drinking and having a good time. If you can speak English, I think you would be able to join in on the fun.
I was just trying to cope with seasickness and holding in my need for the restroom. I wasn't sure if there was a restroom on the boat, so I endured until we returned to port. Since drinks are unlimited, I think it's best to check on the restroom situation beforehand.
2023年6月に参加しました。花火鑑賞付きで夜からの乗船でした。船の説明や注意事項はすべて英語でほとんど分かりませんでしたが、乗客全員のテンションが上がっていることはわかりました。
花火後は一時間近く海を漂って、ひたすら飲んで騒ぐといった感じでした。英語が話せる方であれば一緒に騒いで楽しめると思います。
私は船酔いとトイレを我慢することで精一杯でした。トイレは船に設置されているのかわからなかったので、帰港までひたすら耐えておりました。ドリンクが飲み放題なので、トイレの確認はきちんとされたほうが良いと思います。
| Rating: | |
|---|---|
| Packages: | 【金曜日】花火鑑賞セーリング |
| Attended as: | Couples |
| Posted on: | 2023/06/16 |
| Activity Date: | 2023/06/09 |
Reviewed by: bryan and patty
Trip was very enjoyable and organized. Crew was very friendly and CaptainTracy was fun to visit with. He was multitasking and visiting with everyone. Meal was excellent and very tasty, we had three different meals and all were excellent. Overall would recommend this cruise for a quick fun getaway to see the sunset and city at night. Thanks to the captain and Crew...
| Rating: | |
|---|---|
| Packages: | [2-Hours] Sunset Dinner Cruise |
| Attended as: | Families |
| Posted on: | 2023/06/16 |
| Activity Date: | 2023/06/14 |
Reviewed by: Alexis Frazee
This is a beautiful cruise. The crew were amazing and helpful with any questions or drink request. There is a small bathroom on the boat and the captain even took music request from us. We will definitely do again, and loved everything.
| Rating: | |
|---|---|
| Packages: | Standard Package with Drinks Included |
| Attended as: | Friends |
| Posted on: | 2023/06/16 |
| Activity Date: | 2023/05/27 |
Reviewed by: やまなんちゅう
We boarded the Star of Honolulu for a vow renewal to celebrate our 40th wedding anniversary. Forty years ago, we also participated in a dinner cruise for our honeymoon. With the captain present, we renewed our vows against the backdrop of Diamond Head! We toasted together! The captain said, "Please come back in another 20 years!" The guide spoke in Japanese and took many photos for us. The weather was great, we saw a rainbow, and the sunset was incredibly beautiful. The complimentary champagne and food were delicious, and everyone on board was lively, making it a very enjoyable time.
結婚40周年でバウ・リニューアルでスターオブホノルル号に乗船。
40年前にも新婚旅行でディナークルーズに参加しました。船長さんの立ち会いでダイヤモンドヘッドを背景にバウ・リニューアル!三人で乾杯!船長さんから「次20年後に又来てください」のお言葉!案内の方が日本語でお話ししてくれ、写真もたくさん撮っていただきました。天気もよく、虹も見え、夕陽も大変綺麗でした。サービスのシャンパン、料理もおいしく、船内は皆さんノリノリでとても楽しいひとときでした。
Thank you for using the Star of Honolulu Sunset Dinner Cruise. We are also moved to have you on board, creating wonderful memories for your honeymoon! Our entire staff is honored to have been able to assist you in making beautiful memories in Hawaii. We look forward to welcoming you back for your next anniversary in Hawaii.
スターオブホノルル号サンセットデイナークルーズをご利用頂き有難うございます。素敵な新婚旅行の思い出と共に今回乗っていただき私たちも感動です!ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。次回もぜひ記念日としてハワイでお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【2023年12月30日まで】カジュアル!1スターディナー |
| Attended as: | Couples |
| Posted on: | 2023/06/15 |
| Activity Date: | 2023/06/05 |
Reviewed by: JaniceM
Went on the Sunset Cruise mid week, spectacular! Was a little concerned about the ‘barefoot cruise’ advice, but all good, it made good sense.
Our Captain (also DJ) & bartender were welcoming, entertaining and inclusive.
We had such a good time, have booked for the Friday night cruise. ✅
| Rating: | |
|---|---|
| Packages: | [2023] Sunset Cocktail Sail |
| Attended as: | Families |
| Posted on: | 2023/06/14 |
| Activity Date: | 2023/06/12 |
Reviewed by: Ralf from Germany
Good final for our holiday.
Crew was friendly. Nice music in background.
Mahalo for joining us!
| Rating: | |
|---|---|
| Packages: | Standard Package - Until Sep 15th |
| Attended as: | Couples |
| Posted on: | 2023/06/14 |
| Activity Date: | 2023/06/11 |
Reviewed by: Andy
The experience had a little of everything. Great drinks! Great people! An exciting journey around Diamond head, big swells and some splashing! Then when we turned back toward shore it was a lot calmer. The deck hands were out of this world incredible! The sunset was chill and peaceful!
I would do this again in a heartbeat!
| Rating: | |
|---|---|
| Packages: | Standard Package with Drinks Included |
| Attended as: | Couples |
| Posted on: | 2023/06/13 |
| Activity Date: | 2023/06/11 |
Reviewed by: sumichyo
It was a buffet-style dinner cruise. I was able to interact with participants from various countries, and I truly felt grateful to have the opportunity to experience something I couldn't in Japan. We had a small baby with us, but since we could bring a stroller, we were able to enjoy our meal with peace of mind. The food was buffet-style, so for us, who can't eat a lot, it was great that we could take just the amount we could eat, so we didn't have to apologize for not finishing. Thank you for all the delicious dishes. When the sunset began, we were able to get up from our seats and take photos. When the dance time started, my grandchild was surprised by the loud cheers and started to cry, but afterward, they were wide-eyed, looking around in amazement. Thank you for a wonderful time.
ディナークルーズのビュッフェスタイルのコースでした。
色々な国からの参加されている方々と交流ができて
日本では体験できない経験で、参加させていただいて本当に良かったと思いました。
小さな赤ちゃんが一緒でしたが、ベビーカーを持ち込むこともできたので、安心して食事も楽しむことが出来ました。
食事はビュッフェスタイルなので、たくさん食べられない私達は、自分の食べられる量を持ってこられたので、食べきれずにごめんなさいってしなくて良かったです。どれも美味しいお料理でありがとうございました。サンセットが始まると席を立って写真を撮りに行ったり出来ました。
ダンスタイムが始まると掛け声の大きさにびっくりした孫は泣き出しちゃいましたが、その後は目を大きくしてあちらこちらを見入っていました。
楽しいひとときをありがとうございました。
Thank you very much for joining our Star of Honolulu Dinner Cruise. We are delighted to hear that you enjoyed the buffet and show at Pacific Star. It is an honor for all of our staff to have been able to help you create wonderful memories in Hawaii. We look forward to welcoming you back again.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。パシフィックスターでのブッフェ&ショーもお楽しみ頂けました様で大変嬉しく思います。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2023/06/13 |
| Activity Date: | 2023/06/08 |
Reviewed by: Dennise
Such a great experience with the best crew and views! Drinks were great, safe environment, and family friendly.
| Rating: | |
|---|---|
| Packages: | Sunset Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2023/06/13 |
| Activity Date: | 2023/06/10 |
Reviewed by: モモちゃん
It was my first time participating. I arrived before the meeting time, but the foreigners seemed to wait for the meeting time for up to 40 minutes longer than scheduled. The last arrivals didn't seem apologetic at all, so perhaps the departure time was delayed from the start. I thought it might be better to set the meeting time a bit later.
However, sailing was very enjoyable, and the view of Waikiki, Diamond Head, and the blue sky from the sea was amazing. There was a time when those who wanted to swim could jump into the water after the engine was turned off, and they provided floats to wear, which looked fun.
There were few Japanese participants, and all announcements were in English, but it wasn't particularly inconvenient. I also saw turtles and large fish. After swimming, it seemed cold when getting back on the boat, so I thought it would be good to have a sweatshirt or hoodie since sailing continues until sunset. There is no place on the boat to change out of wet clothes.
The price was reasonable, and I was satisfied.
初めての参加でした。
集合時間前に行ったのですが、外国人の方達は集合時間が何時になってるのか予定集合時間より最大で40分は待ちました。最後に来た人達は申し訳なさそうな感じも無く普通でしたので、
最初から出航時間が遅かったのかもしれません。
なら、もう少し集合時間遅くしてもいいのでは?と思いました。
でも、セーリングはとても楽しくて海から見えるワイキキからダイヤモンドヘッドと青い空は最高でした。途中でエンジン止めて泳ぎたい人は海に飛び込んで泳ぐ時間があります、体に巻く浮きを貸してくれるので楽しそうでした。
日本人の参加は少なく、全て英語アナウンスですが、特に不自由はありません。
亀や大きな魚もみれました。
泳いだ後に船に上がった後は寒いみたいです、夕日が沈むまでセーリングは続くのでトレーナーパーカーとかがあったほうがいいかとおもいました。濡れた服を着替える場所は船上にはありません。
値段も休めですし満足です。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2023/06/12 |
| Activity Date: | 2023/06/07 |
Reviewed by: トミー
I participated with my best friend couple, making four of us. There were few Japanese people, which added to the exotic feel. Then, everyone jumped into the water off Waikiki! I can't swim well, but I jumped into the beautiful sea. I was nervous, but it was fun. Enjoying the swim and sunset had a different charm compared to a big boat, and I made great memories.
親友夫婦と4人で参加しました。日本人は少なく異国感も充分。するとワイキキの沖でなんと皆んな飛び込むではないですか!
自分はまともに泳げないけど綺麗な海に飛び込んで、焦ったけど楽しかった。
大きな船とは違う魅力でスイム&サンセットを満喫、いい思い出が出来ました。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2023/06/12 |
| Activity Date: | 2023/06/07 |
Reviewed by: みよちゃん
This was my second time on the Sunset Dinner Cruise, and I enjoyed it just as much as the first. From the moment I got on the bus, the staff were kind, and I felt safe enjoying myself from start to finish. Luck was on my side from the beginning of the trip, and on this day, I was able to see a beautiful rainbow. The food was served buffet-style, so I could eat just the right amount for my appetite, which is great for someone like me who has a small appetite, as well as for my family who likes to eat more. Going up to the deck to watch the sun set over the ocean was wonderful. We were blessed with great weather, which was the best part.
サンセットディナークルーズは2回目ですが、今回も楽しめました。
バスに乗るところから、スタッフの皆さんは親切で、最初から最後まで安心して楽しめました。旅行の最初からラッキーが続き、この日は大きな虹を見ることができました。料理もバイキング形式なので、多くも少なくも自分のおなかに合わせて食べることができて、特に小食な自分にとっても、それなりに食べたい家族にとっても良いです。デッキに上がって、海上から沈みゆく太陽を見るのもいいですね。お天気に恵まれ何よりでした。
Thank you very much for joining us on the Star of Honolulu dinner cruise. We are delighted to hear that you enjoyed the buffet and show at Pacific Star. It was an honor for our staff to help create wonderful memories in Hawaii, especially with the beautiful rainbow you were able to see. We look forward to welcoming you back again.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。パシフィックスターでのブッフェ&ショーもお楽しみ頂けました様で大変嬉しく思います。大きな虹も観ることができてハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2023/06/11 |
| Activity Date: | 2023/06/06 |
Reviewed by: しなちく
The food was all delicious. The steak was especially tender. We were able to see the sunset properly. Everyone got excited during the showtime, and it was fun. However, I thought the prices were a bit high.
食事はすべて美味しかったです。特にステーキがやわらかかったです。夕陽が沈むのもちゃんと見えました。最後ショータイムでみんな盛り上がって楽しかったです。でも少し値段が高いかなと思いました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed our cruise in Hawaii. We are also glad that you were able to see a beautiful sunset. Please come back again. All of our staff look forward to welcoming you.
この度は私共のクルーズにお越し頂き誠に有難うございました。
ハワイでの私共のクルーズをお楽しみ頂けました様で大変嬉しく思います。
素敵なサンセットも見れて嬉しく思っております。是非またお越し下さい。
スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【販売終了】選べる特典付き!/3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2023/06/10 |
| Activity Date: | 2023/05/17 |
Reviewed by: Jazmine
By far the best sunset cruise ever!!
Very kind and friendly staff, amazing service. Great vibes. Recommend to bring shoes that you can get wet.
Drinks were great!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2023/06/10 |
| Activity Date: | 2023/05/21 |
Reviewed by: Meski
Staff were good. Clean boat. Beverage ok. Tour was not interesting.
| Rating: | |
|---|---|
| Packages: | [2023] Sunset Cocktail Sail |
| Attended as: | Families |
| Posted on: | 2023/06/10 |
| Activity Date: | 2023/06/07 |
Reviewed by: あっちゃん
The food was delicious, and the hula and Polynesian dances were fun. I think this is a tour you should experience at least once when you come to Hawaii. During the cruise, we even saw a small rainbow, which was amazing.
食事も美味しくフラやポリネシアンダンス等も楽しくハワイに来たら一度体験してほしいと思うツアーでした。
乗船中小さいけれど虹も見れて最高でした。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the shows and dances. We hope you will also enjoy the beautiful sunset next time. All of our staff look forward to welcoming you again.
この度は私共のクルーズにお越し頂き誠に有難うございました。
ショーやダンスをお楽しみ頂けました様で大変嬉しく思います。
次回は綺麗なサンセットもお楽しみ頂きたいです。
またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2023/06/10 |
| Activity Date: | 2023/06/08 |
Reviewed by: ひろちゃん
The food was more delicious than I expected. The lobster, of course, and the steak were amazing! And the constant hospitality was impressive. I really enjoyed my time in Hawaii. Lastly, I was able to take a photo with the captain, which was very nice!
いやわー想定以上に料理が美味しかったです ロブスターはもちろんステーキそしても✨
そして絶え間ないホスピタリティ ショーアップ
いやー これぞハワイ と満喫できました
最後にキャプテンとも写真が撮れてベリーナイスぐー
Thank you for using the Star of Honolulu Sunset Dinner Cruise. We are honored to have been able to help you create wonderful memories in Hawaii. We look forward to seeing you again in Hawaii next time.
スターオブホノルル号サンセットデイナークルーズをご利用頂き有難うございます。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。次回もハワイでお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【販売終了】選べる特典付き!/3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2023/06/09 |
| Activity Date: | 2023/05/31 |
Reviewed by: Emma
Beautiful night, crew had loads of energy made the night that much better. Would recommend to others and do again.
| Rating: | |
|---|---|
| Packages: | Sunset Cocktail Cruise |
| Attended as: | Friends |
| Posted on: | 2023/06/08 |
| Activity Date: | 2023/06/06 |
Reviewed by: さます
The view and the breeze from the ship were amazing. The Western crew members were fluent in Japanese and very friendly. It was great to see everyone getting excited and dancing together at the end. There were many newlyweds, so it seems like a great place for couples.
船からの景色や風は最高でした。
欧米人の船員さんも日本語が流暢で気さくでした。
最後みんなで踊るところも盛り上がってよかったです。
新婚さんがいっぱいで、カップルには良さそうです。
Thank you for using the Star of Honolulu Sunset Dinner Cruise. We are honored to have been able to help you create wonderful memories in Hawaii. We look forward to welcoming you back to Hawaii next time.
スターオブホノルル号サンセットデイナークルーズをご利用頂き有難うございます。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。次回もハワイでお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【販売終了】選べる特典付き!/3スター(ロブスター&ステーキ) |
| Attended as: | Friends |
| Posted on: | 2023/06/08 |
| Activity Date: | 2023/06/06 |
Reviewed by: nannany
You will be picked up near the hotel and taken to the port where the cruise departs. To manage the return bus and the seating at the dining table, you will receive a sticker when boarding the bus, which you are asked to place in a visible location.
Once on the cruise, the flow includes dining and watching a show. The show featured traditional Hawaiian dances up close, which was impressive. Additionally, before the show starts, those celebrating a birthday or on their honeymoon can raise their hands to be celebrated in front of everyone.
The quality of the food was average—neither particularly good nor bad.
ホテルの近くでピックアップしてもらい、クルーズが出発する港まで連れて行ってくれます。帰りのバス、食事するテーブルの場所を管理するためにバス乗車時にステッカーをもらい、見えやすい場所に貼ることを求められます。
クルーズに乗ってからは、食事をして、ショーを見るといった流れです。 ショーはハワイの民族ダンスのようなものが間近で見れて圧巻でした。 また、ショーの開始前に当日誕生日の人、ハネムーンで来てる人は、挙手すれば面前で祝ってもらえます。
食事のクオリティは普通でした。可もなく不可もなく。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the shows and dances. All of our staff are looking forward to welcoming you again.
この度は私共のクルーズにお越し頂き誠に有難うございました。
ショーやダンスをお楽しみ頂けました様で大変嬉しく思います。
またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【販売終了】選べる特典付き!/3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2023/06/07 |
| Activity Date: | 2023/06/07 |
Reviewed by: 特になし
I went on the 5-Star cruise. I made a reservation with the Celebration Plan (guaranteed window seat) and paid for it, but I was booked under the regular plan. While the manager was confirming my reservation, I couldn't eat the food in front of me for about 30 minutes after being seated. In the end, it turned out that the reservation from VELTRA to Star of Honolulu was under the regular plan, and I was treated as such until the end. I never expected something like this to happen. I'm very disappointed.
Also, it seems that the shuttle bus got caught in traffic, so by the time we arrived, dinner had already started, and other guests who arrived earlier were enjoying their meals.
I thought there might be a separate entrance for the 5-Star guests, but there wasn't anything like that. We all lined up at one entrance to board the ship.
The schedule mentioned that there would be a welcome reception by the captain on the exclusive deck on the top floor for 5-Star guests, but there was nothing of the sort. We were just guided to line up and proceed into the ship.
The food wasn't particularly delicious; it was average. It was mentioned that the meat could be cut with a fork, but it was more like something you could manage to cut with a knife.
I have been to Hawaii several times, and regarding the Hilton fireworks, I've seen them from various places, but sitting on the beach south of the Rainbow Tower is the best spot. Watching the fireworks from the cruise ship was an experience, but since it was from a distance, it lacked impact.
Additionally, guests from the lower deck were casually coming up the stairs to the 5-Star deck. There was a rope at the top of the stairs, but they seemed to know how to unhook it to get in and then rehook it. These were regular guests, not staff.
I was considering this might be my elderly mother's first and last overseas trip, so I regret spending a lot of money and time on this optional tour. I hope this review can be helpful to someone.
5スターで行ってきました。
セレブレーションプラン(窓際席確約)で予約し、その分の金額も支払いましたが、通常のプランで予約されており、あちらのマネージャーに予約したプランの確認をしてもらっている間、席についてからも30分ほど、目の前の料理を食べることができませんでした。
結局、VELTRAからスターオブホノルルへの予約が通常プランだったそうで、最後まで通常プランとしての扱いとなりました。
こんなことが起きるなんて、思いもしませんでした。非常に残念で仕方ありません。
また、恐らく送迎バスが渋滞に巻き込まれたせいで、私たちが到着した頃にはすでにディナーは始まっており、先に着いていた他のお客さんは食事を楽しんでました。
乗船する際に5スター用の入口でもあるのかなと思ってましたが、特にそのようなものはなく、大勢で列に並んで一か所の入り口から乗船しました。
5スターだと「最上階の専用デッキでキャプテンによるウェルカムレセプションがある」というスケジュールが記載されていますが、そんなものは一切ありません。列になって船内に進むように案内されました。
料理も、特別おいしいものではなかったですね。普通です。お肉がフォークで切れるという記載がありますが、ナイフでがんばって切れるぐらいの感じでした。
私自身は何度かハワイに行ったことがあり、ヒルトンの花火については、いろいろな場所から見てますが、レインボータワーの南側のビーチに座って見るのが一番ですね。
クルーズ船から花火を見れたことは一つの経験にはなりましたが、遠くから見ることになるので、全然迫力はないです。
それから、下の階のお客さんが、普通に5スターのデッキに階段を上ってきてました。一応階段を上がった先にロープがありますが、手慣れた感じでフックを外して入って、またフックをかけてました。スタッフの方ではなく、一般のお客さんです。
年老いた母を含めた、最初で最後の海外旅行だろうと考えてましたので、このようなオプショナルツアーに大金と時間を使ったことが残念で仕方がないです。
誰かの参考になればと思い、口コミを残します。
We apologize for the significant time it took to guide you to your seat due to a reservation-related mistake. We will be in contact with the general manager to provide training to all staff for the enhancement of our customer service in the future. Thank you for your feedback; we would like to take this opportunity to continuously strive for improvement.
ご予約関係のミスとゆうことで、お席に案内するのに 大変時間が掛かったことをお詫びいたします。総支配人と連絡を取り今後のカスタマーサービス強化のための指導をすべてのスタッフにしていく予定です。今回のお声を有難うございます、これを機会に常に改善できるよう心がけていきたいと思っております。
| Rating: | |
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| Packages: | 【木・金・土曜限定】豪華5スター(プライムテンダーロイン付き5コース) |
| Attended as: | Families |
| Posted on: | 2023/06/06 |
| Activity Date: | 2023/06/02 |
Reviewed by: Cesar
The crew was awesome. Easy boarding from the beach. The view…stunning!
Price was fair.
Mahalo for joining us!
| Rating: | |
|---|---|
| Packages: | Standard Package - Until Sep 15th |
| Attended as: | Families |
| Posted on: | 2023/06/05 |
| Activity Date: | 2023/06/03 |
Reviewed by: aloha spirit
This is my fourth time using this service, and each time I have had a wonderful experience that has never let me down. While sailing, we encountered a huge rainbow that connected 180 degrees, and afterwards, we all cheered and celebrated wanting to see it again. It was the best experience.
今回4度めの利用ですが毎回期待を裏切らない素敵な時間を過ごすことができました。セイリング中180度つながる大きな虹に遭遇しその後もう一度と皆で歓声を上げて喜びました。最高の体験でした。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Couples |
| Posted on: | 2023/06/05 |
| Activity Date: | 2023/05/29 |
Reviewed by: Bbbeee
This sunset cruise was awesome!! I highly recommend this tour. Everyone on board made sure that all the customers had a great trip. Thanks!!
| Rating: | |
|---|---|
| Packages: | [2.5-Hours] Friday Fireworks Sunset Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2023/06/04 |
| Activity Date: | 2023/06/02 |
Reviewed by: hiron
I participated for the first time with my parents and aunt, and since it was Friday, we were able to see the fireworks at the Hilton, which was very nice. The food was delicious as well. However, I had heard that the lobster would be shelled for easier eating, but when I asked, the person in charge didn’t know how to do it. They asked someone else for help, and while they did shell one portion, the rest I had to do myself, which was a bit challenging. Also, the person who came to pick us up from the hotel couldn’t speak Japanese, and it seemed that some Japanese guests didn’t understand why they were receiving stickers. The stickers were for the bus number for the return trip, and I was told repeatedly that if I lost it, I wouldn’t be allowed on the bus. I was advised to take a photo with my phone. All the staff were cheerful, and we were able to have a great time.
両親と叔母の5人で初めて参加しましたが、金曜日だったのでヒルトンの花火も見ることができてとても良かったです。料理も美味しかったです。ただ、ロブスターは食べやすいように殻を剥いて貰えると聞いていたのですが、お願いしたら担当の方もやり方を知らず、また違う人にやり方を聞いて殻を剥いてくれたものの、一人分だけで後は自分でということだったので、ちょっと大変でした。後、ホテルに迎えに来る方が日本語が話せない人で、何人かの日本人の方達は何でシールを貰うのか理解していなかったようです。シールは、帰りのバスの番号で、無くしたら乗せてくれないと何回も繰り返して言われました。携帯で写真を撮ることを勧められました。スタッフの方々は皆んな明るくて、楽しい時間を過ごすことができました。
Thank you for using the Star of Honolulu Sunset Dinner Cruise. We apologize for the time it took to shell the lobster. We will be in contact with the general manager to provide guidance to all staff for strengthening our customer service in the future. We are glad to hear that you enjoyed the fireworks at Hilton on Friday and had a wonderful time. We look forward to your next visit.
スターオブホノルル号サンセットデイナークルーズをご利用頂き有難うございます。ロブスターの殻をむくのに、大変時間が掛かったことをお詫びいたします。総支配人と連絡を取り今後のカスタマーサービス強化のための指導をすべてのスタッフにしていく予定です。金曜日のヒルトンの花火そして、楽しい時間を過ごされた様子で嬉しく思っております。またのお越しをお待ちしております。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2023/06/04 |
| Activity Date: | 2023/06/02 |
Reviewed by: Norm
The service was excellent, the food was great, the ambiance was unforgettable - need I say more,
| Rating: | |
|---|---|
| Packages: | Nova Five Star: Steak & Lobster, Private Table, Drinks & Entertainment |
| Attended as: | Couples |
| Posted on: | 2023/06/03 |
| Activity Date: | 2023/05/12 |
Reviewed by: Brad S
My wife and I had a great time on the cruise. The weather was pleasant and the fireworks and the views of the city at night were spectacular. The food was good and the drinks were very good. The sailboat was clean and comfortable. We both felt that the captain and crew did a really nice job. We would do it again if we if we ever go to Oahu.
| Rating: | |
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| Packages: | Sunset & Fireworks Cruise |
| Attended as: | Couples |
| Posted on: | 2023/06/03 |
| Activity Date: | 2023/05/12 |
Reviewed by: Sid
Amazing cruise, had a lot of fun with friends. Dance performances are really good. Not many food options for vegetarian/vegan people. I think they can even improve the quality of non-vegetarian food.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Friends |
| Posted on: | 2023/06/03 |
| Activity Date: | 2023/05/12 |
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Reply from activity provider
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Thank you very much for joining our cruise.
It's unfortunate that the weather wasn't very good, but we are very happy to hear that you enjoyed the show.
Please come again. We hope to see a beautiful sunset next time. All of our staff are looking forward to your visit.
この度は私共のクルーズにお越し頂き誠に有難うございました。
お天気があまり良くなかったのは残念ですが、ショーをお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。次回は素敵なサンセットが見れれば嬉しく思います。スタッフ一同お待ち申し上げております。