Page 41) Things to Do in Oahu in 2025 – Tours & Activities | HawaiiActivities.com

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All Reviews for Kakaako in Oahu

Overall Rating

4.46 4.46 / 5

Reviews

1727 reviews

Makani Catamaran Waikiki Sunset Cocktail Cruise with Drinks & Transportation

Great Catamaran, Amazing Views, UpBeat Crew, A++

Reviewed by: Dustin

My wife and were on vacation for a vow renewal after 14 years that we wanted to celebrate with amazing Oahu views. I had never heard of Makani and will be sure to spread the good word to many of our friends about an overall unforgettable trip! The Makani Catamaran Sunset Dinner Cruise was 5 star all the way. The boat was amazing, the staff was incredible (polite, fun, upbeat, funny and overall engaging) the food was great and, of course, how could you beat an amazing Hawaiian sunset watching the perfect fireball dip in to the endless blue water. You always expect for the trip to be good when you pay the money to be entertained, but this trip far exceeded my expectations. Everyone wanted to lay out on the catamaran nets to watch the fireworks which is always fun. Overall, this trip was the single highlight of our week long vacation in paradise and I wouldn't have changed a thing. A++ rating for the Makani and as I stated before, we will be sure to spread the word that Makani is the #1 way to spend your night watching the fireworks over the beautiful beaches of Oahu.

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Rating:
Packages: Friday Fireworks Sail 2-for-1 Review Rebate Special
Attended as: Couples
Posted on: 2015/04/21
Activity Date: 2015/04/17

Makani Catamaran Waikiki Sunset Cocktail Cruise with Drinks & Transportation

Great Friday Fireworks Dinner Cruise

Reviewed by: Derek S.

I had been looking for a nice dinner cruise that is a little more intimate than the large ships with several hundred people. The Makani sunset dinner cruise was perfect with only 30-40 people and a much more personal feel. Check-in was 5:00 and we boarded the catamaran around 5:20. We were given a quick overview of the ship, safety protocol, and facilities and were off around 5:30.

The initial drink service was a little slow with only one bartender but after the first round, ran fairly quickly. The food came out about 30-45 minutes into the trip and was a very tasty buffet line, similar fare to most Asian buffets in Hawaii.

The catamaran is a great design with a lot of exposed areas to stand, sit, and sunbathe as well as rails all around the ship. There is also a covered seating/dining area below deck in the center with the bar that is perfect for getting out of the wind and/or enjoying your dinner.

The night we went out was pretty windy/choppy but it didn't bother us and didn't look like anyone else aboard the ship had any motion sickness issues. The crew was very friendly and helped to deliver a great dinner cruise experience. We had captain Johnny, bartender Jenna, and can't remember the first mates name.

The fireworks display finished off our night and then we quickly returned to the harbor. I'd definitely recommend this dinner cruise and will take friends and family visiting Hawaii on this again in the future.

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Rating:
Packages: Friday Fireworks Sail 2-for-1 Review Rebate Special
Attended as: Couples
Posted on: 2015/04/20
Activity Date: 2015/04/17

Whale Watching Sail in Waikiki on the Honu Lani with Optional Transportation Available [Dec - Mar]

Great time

Reviewed by: Steve

I recommend the whale watching with Hawaii Nautical. The crew was fabulous and very friendly. We got lucky because our family was the only one on board that day. We saw some green sea turtles and some spinner dolphins but the whales were very elusive that day. The captain tried his best and even gave us some extra time to try and catch sight of some whales. He felt very bad that we did not get to see some whales up close. We were not disappointed, we just enjoyed the cruise. But he gave us some coupons for another free trip with them anyways. Next time we are in Hawaii, we will go with them again for sure!

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Rating:
Packages: 2-for-1 Review Rebate Special
Attended as: Families
Posted on: 2015/04/20
Activity Date: 2015/03/25

Whale Watching Sail in Waikiki on the Honu Lani with Optional Transportation Available [Dec - Mar]

Waiiki Whale Watch Cruise

Reviewed by: Sharon & Jim

Dave and the crew of the Honi Olani catamaran were very friendly and welcoming to their tour guests. We enjoyed our late morning cruise on a bright, sunny day which featured panoramic views of Honolulu, Waikiki and Diamond Head.
Unfortunately, following a through search with all eyes focused on the horizon, we did not see any whales during our late in the season (end of March) cruise. We did see several sea turtles which thrilled the children on board.
At the end of the cruise we received vouchers for another Hawaii Nautical tour which we plan to use on our next visit to Hawaii.
Although we didn't see any whales we would recommend this tour - how often do you have the opportunity to take a catamaran cruise in Hawaii!

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Rating:
Packages: Morning Whale Watch [2 hours] (until 12/31/2017)
Attended as: Couples
Posted on: 2015/04/10
Activity Date: 2015/03/30

Makani Catamaran Waikiki Sunset Cocktail Cruise with Drinks & Transportation

Great way to enjoy the sunset!

Reviewed by: Justin

My friend and I had a really enjoyable time on the Makani Sunset Dinner Sailing cruise. Used the shuttle service that picked up right at the hotel and was comfortable, convenient and the driver was professional and courteous. The check-in process was simple and easy. The ship itself was in good condition, larger size and the group was manageable, good mix of people and not overcrowded. The Captain was professional yet casual and fun along with the staff including the entertaining bartender. The drinks were fun and good and the food was also good and filling and good mix of options with more than enough for seconds. The cruise itself was a highly enjoyable great experience on the water, view of Waikiki and the Crater. The full moon over the crater was an awesome treat along with the crew keeping the boat in perfect position to watch the Friday night fireworks. They returned the boat right on time and the shuttle back was also convenient. All-in-all, it was a great experience and recommend it to others.

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Rating:
Packages: Friday Fireworks Sail 2-for-1 Review Rebate Special
Attended as: Friends
Posted on: 2015/04/09
Activity Date: 2015/04/03

パラセーリング 5歳~参加OK!高さ150m/130m/110mの3種類 人気のカカアコまで徒歩圏内!ツアー後にショッピングや食事も楽しめる<ケワロ湾>

It's said to be the best memory. 一番の思い出とのことです。

Reviewed by: 子連れオオカミ

It was my 7-year-old daughter and my wife who participated, and they said it was one of the best experiences among the optional tours, and their top memory in Hawaii. It seems they chose the sky over the sea.

7さいの娘と妻の参加でしたが、いくつか体験したオプショナルツアーのなかで、そしてハワイでの一番の思い出だったとのことです。海より空を選んだようです。

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Packages: 高さ130メートル デラックスライド!<2015/11/30まで>
Attended as: Families with Young Children
Posted on: 2015/04/08
Activity Date: 2015/04/04

パラセーリング 5歳~参加OK!高さ150m/130m/110mの3種類 人気のカカアコまで徒歩圏内!ツアー後にショッピングや食事も楽しめる<ケワロ湾>

I'm so glad I did it!!!!!!! やってよかった!!!!!

Reviewed by: もん・じょ

On my first trip to Hawaii, I signed up for parasailing at my husband's suggestion to create unforgettable memories by the sea. As someone with a fear of heights, I was quite nervous, but as we gently ascended and stabilized in the air, my fear quickly faded, and I was able to enjoy the aerial stroll! The view of Waikiki's ocean and cityscape was amazing, and I experienced the thrill of watching birds fly below me. The guide's skills were excellent, and I was truly glad to participate.

I shared the ride with one other person, and we were able to take pictures of each other. There was someone with a video camera, and I thought it was great to capture such a precious experience. If you ask the guide, they can take professional photos for $30.

The boat swayed more than I expected, and since others were on board while we were parasailing, I recommend that those who are prone to motion sickness take some medication. Thank you for a wonderful time and unforgettable memories!☆

初めてのハワイ、思い出に残る海遊びをしようと旦那さんの提案でパラセイルに申し込みました。
高所恐怖症の私はかなり緊張していましたが、フワリとゆっくりあがり空中でも安定しているためすぐに怖さはなくなり、空中散歩を楽しむことができました!ワイキキの海や街並みを一望でき景色は最高、鳥が自分より下を飛ぶという興奮する時間を過ごすことができました。
ガイドさんのテクニックも素晴らしく、本当に参加してよかったです。
11人で同乗したのですが、お互い写真を取り合いっこもできました。ビデオを持ってきている方がいて、貴重な体験を記録できるのでいいなと思いました。ガイドさんに依頼すると30ドルで本格的な写真を撮影・販売してくれます。
船は意外と揺れ、他の人がパラセイル中も乗っているので、酔いやすい人は酔い止めを飲むのがオススメです。
素晴らしい時間と思い出をありがとうございました☆

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Packages: 高さ150メートル エキストリームライド!<2015/11/30まで>
Attended as: Couples
Posted on: 2015/04/07
Activity Date: 2015/03/22

Makani Catamaran Waikiki Sunset Cocktail Cruise with Drinks & Transportation

Great night out

Reviewed by: Janine Batley

This dinner cruise was very entertaining and relaxed. We came away at the end of the night thoroughly impressed. The staff on board were very nice, they talked to us personally about Hawaii and what to do while we were staying. The dinner was buffet style and the food was very tasty. Be sure to take warm clothing, as it got later into the night there was a cool sea breeze. The fireworks were impressive, however even without the fireworks the dinner cruise would still be just as good. The boat was in lovely condition and fit lots of people easily. The 2 free drinks was an extra bonus! Overall, we had a lovely night out and would highly recommend as a lovely night out on the water in Honolulu.

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Rating:
Packages: Friday Fireworks Sail 2-for-1 Review Rebate Special
Attended as: Families
Posted on: 2015/04/05
Activity Date: 2015/04/03

パラセーリング 5歳~参加OK!高さ150m/130m/110mの3種類 人気のカカアコまで徒歩圏内!ツアー後にショッピングや食事も楽しめる<ケワロ湾>

The feeling is amazing. 気持ち最高

Reviewed by: ミキティ

This was my second time parasailing, and I couldn't forget the excitement from my first experience, so this time I went even higher, up to 300 meters, the highest available. The view of the beautiful ocean and mountains was amazing, and it felt like we were up there for more than 10 minutes. The staff were very kind; I had read reviews saying they asked for tips even though it was included, but I wasn't asked for a tip at all, and they only asked if I wanted to take pictures. On the way back, instead of being dropped off at the hotel, I was taken to Ala Moana Shopping Center, which saved time and allowed for a smooth transition to my next destination.

パラセイルは二度目で一度目の感動が忘れられず今回は更に高く一番高い300Mに乗りました。
一面の綺麗な海と山の景色は最高で時間も10分以上あったように感じられました。
スタッフの方も優しくてよくチップも込みなのに要求されたと言う口コミを見ますが全くチップなんて言われなかったし写真は撮るか聞かれた位でした。
帰りもホテルではなくアラモアナショッピングセンターで降ろしていただき時間にロスがなく次の目的地までスムーズに行けました。

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Packages: 高さ150メートル エキストリームライド!<2015/11/30まで>
Attended as: Friends
Posted on: 2015/04/05
Activity Date: 2015/03/17

Whale Watching Sail in Waikiki on the Honu Lani with Optional Transportation Available [Dec - Mar]

Everything Hoped For -The Perfect Experience

Reviewed by: Susan

This was exactly what my husband and I had hoped for in a whale watching experience. By being on a sailing craft we were able to enjoy a sail as well as watching for those amazing humpback whales. The crew was fantastic and very informative. Our driver Shannon picked us up at our hotel and was delightful. Chad the captain of the catamaran was most interesting and had a lot to share about the island and the activities.
After hearing that Hawaii was the place to see the humpbacks during the winter months this was a "must do activity", we were not disappointed.
Great Experience - We would do it again.

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Rating:
Packages: 2-for-1 Review Rebate Special
Attended as: Couples
Posted on: 2015/04/05
Activity Date: 2015/04/01

Whale Watching Sail in Waikiki on the Honu Lani with Optional Transportation Available [Dec - Mar]

Such a great experience!

Reviewed by: brittany

My husband and I had such a great experience! The catamaran was huge and very clean. The crew was very knowledgeable and always made sure your drink was full (did I mention that beer and wine drinks were only $1?? Can't beat that!) We felt that we were on a private, luxury tour the way that we were treated! Not to mention that we got up close and personal with an entire family of humpback whales!!! We followed them for awhile, watching them play and jump. It was the best tour we did in Hawaii and will definitely be doing it again next time we visit Hawaii!

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Rating:
Packages: 2-for-1 Review Rebate Special
Attended as: Couples
Posted on: 2015/04/01
Activity Date: 2015/03/20

Whale Watching Sail in Waikiki on the Honu Lani with Optional Transportation Available [Dec - Mar]

Nice Cruise

Reviewed by: zenm

My family and I went to a afternoon 2 hours whale watching. We couldn't see whales this time but we all enjoyed on catamaran cruise.
I love this catamaran, we sat on front of boat most of the time. We saw great views of the ocean, harbor, beach, diamond head,
coco head, and building of waikiki city. We also saw beautiful rainbow.
The captain and crew were very friendly and knowledgeable. They provided us free snack and soft drinks, you can get beer if you pay $1 that is good deal.
The captain gave us a free ride ticket because we did not see whales. So, we definitely come back to tour again when we come back to Hawaii!!
I also satisfied customer service of Hawaii activities when I book this tour. They also called me for remind the tour the day before,which is help us.
I definitely recommend this whale watching tour book by Hawaii activities.

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Rating:
Packages: 2-for-1 Review Rebate Special
Attended as: Families
Posted on: 2015/03/31
Activity Date: 2015/03/25

Whale Watching Sail in Waikiki on the Honu Lani with Optional Transportation Available [Dec - Mar]

Best whale watch in Honolulu

Reviewed by: Unju Rogers

This is by far the best whale watch in Honolulu. I've been on both Navatek and Star of the Sea whale watches and they do not compare to the experience you get with this whale watch. The catamaran is very clean and the crew was great! They were not only observant to everyone's safety on board they were hilarious! My family (including a two year old toddler) had an amazing time. I was very fortunate to have found this activity through Veltra. I was hosting a friend who had never been on a whale watch and it was an amazing experience. We chose the late morning tour and it was perfect. The boat went out and the crew was able to find whales within 30 minutes from take off. There were an estimated 5 male humpback whales swimming together and we circled them while they dove. They were so magnificent and during the time we were watching them the crew members told us much about their behaviors. they told us why it wasn't unusual that a group of males would be traveling together and they also told us what would've been different if we had spotted a mama and her calf. Although none breached out of the water we saw them come to the surface many times. It was so amazing to see so many of them at once! At one point we saw all five come to the surface and blow water from their backs at the same time. Talk about a magical vacation moment!

I'd book this again in a heartbeat!!

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Rating:
Packages: 2-for-1 Review Rebate Special
Attended as: Families with Young Children
Posted on: 2015/03/30
Activity Date: 2015/03/27

Whale Watching Sail in Waikiki on the Honu Lani with Optional Transportation Available [Dec - Mar]

Whale Watch Sailing Cruise

Reviewed by: Iowa Family

Great afternoon with a wonderful crew. The boat was wonderful, the crew was very nice and helpful and we totally enjoyed ourselves. Would give the whole experience and A+++. Enjoyed the drinks and snacks. Drinks very very affordable and snacks were free and good. We also got to see whales so that made it even better.

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Packages: Morning Whale Watch [2 hours] (until 12/31/2017)
Attended as: Families
Posted on: 2015/03/30
Activity Date: 2015/03/26

Whale Watching Sail in Waikiki on the Honu Lani with Optional Transportation Available [Dec - Mar]

Great Activity, a couple whales and some dauphins.

Reviewed by: Gilles

we just went to this activity last Wednesday 8.30 am and it was great! We arrived a bit early and just took a walk around the park. very nice area. They have easy parking next to the Marina where you can park for $1.00/ hour. The crew on the cruise was very nice and made us feel welcome right away. We were only 6 on the cruise witch made it very intimate. I think that is one of the great advantages of the morning cruise, We took a drink and sat on the front nats until we saw turtle and dauphins and finally on the way back a couple whales. The whales were the least impressive as you stand far away and they don t really jump out of the water as you see on TV. It was one mother and one maybe and they basically just came up to the surface to breath every so often. Everything considering, this was a great way to spend morning. Maybe a bit overpriced but the crew and amenities were great.
Compare to the huge ships, I would choose this one every time just so you actually feel like you are on a boat .
Snacks could use improvement and the way back to marina was a bit rushed

  • a whale at the horizon

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Packages: 2-for-1 Review Rebate Special
Attended as: Couples
Posted on: 2015/03/28
Activity Date: 2015/03/25

Makani Catamaran Waikiki Sunset Cocktail Cruise with Drinks & Transportation

Makani Sunset Dinner Sailing Cruise (Waikiki)

Reviewed by: Brad

There really isn't any better way to see the Hawaiian sunset than cruising off Waikiki beach - with only the sound of wind whistling through the sails...great food and good conversations. The crew are very friendly - sharing their sailing experiences and interesting facts about the island and Pacific ocean. The captain is very personable and experienced (having raced large sailboats). He set the sails just right for a comfortable cruise and even allowed some to take a try at the helm. In addition to the great panoramic view of Waikiki and sunset we saw a sea turtle and whales. If we had more time on this trip we would do this sailing cruise again...and most definitely will the next time we're on Oahu.

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Packages: Standard Package 2-for-1 Review Rebate Special
Attended as: Couples
Posted on: 2015/03/27
Activity Date: 2015/03/22

Whale Watching Sail in Waikiki on the Honu Lani with Optional Transportation Available [Dec - Mar]

Wonderful crew, Dolphins and sea life up close

Reviewed by: Tina

The catamaran was the perfect vessel to get up close to Dolphins, turtles and other sea life. From the minute we got on board the entire crew had welcomed us and made us feel comfortable. The captain explained what we would see and the rules of the vessel and was ready and willing to answer any questions or address any issues. I was impressed that they offered sunscreen to use and oil for motion sickness. It was thoughtful of them and they really cared about their passengers having a good trip. They had refreshments and juices for free. They offered beer for ($1) and mixed drinks for ($2). The drinks were strong, too. : ) We saw several pods of Dolphins, turtles and a whale. It was an awesome experience. I would take my children next time we go to Hawaii. Thank you to all the crew. You were the best!

  • It was a little windy on the water.

  • Wonderful dolphins

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Rating:
Packages: 2-for-1 Review Rebate Special
Attended as: Friends
Posted on: 2015/03/25
Activity Date: 2015/03/18

Honolulu Deep Sea Fishing Charter - Full Day Shared Trip

Sport Fishing - Sea Hawk

Reviewed by: mrzd

We had a great time aboard the Sea Hawk, and the Captain and First Mater were very friendly. I would have given this adventure 5 stars, but we did not catch one fish. We had one strike about mid-way thru our half day charter, but that was it.

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Packages: 1/2 Day Private Charter [Sea Hawk / Ruckus]
Attended as: Friends
Posted on: 2015/03/24
Activity Date: 2015/03/21

Makani Catamaran Waikiki Sunset Cocktail Cruise with Drinks & Transportation

A relaxing ride with a yummy, Asian style buffet.

Reviewed by: Aidan

Being on a quiet catamaran sailboat is a unique experience in comparison to a noisy motorboat. The buffet dish I like the most was the BBQ teriyaki chicken. The staff were experienced and friendly, starting off with a comical safety briefing and ending off with a friendly goodbye. The bartender was very knowledgeable about dealing with seasickness and different types of liqueurs. The drink special was a delicious tropical blend that fits perfectly with the environment. It was smooth sailing going out and back in, and we saw multiple whale spoutings in the distance. Listening to the relaxing music with the rhythmic movements of the ocean made a relaxing trip.

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Rating:
Packages: Standard Package 2-for-1 Review Rebate Special
Attended as: Couples
Posted on: 2015/03/23
Activity Date: 2015/03/22

Whale Watching Sail in Waikiki on the Honu Lani with Optional Transportation Available [Dec - Mar]

Great family trip!

Reviewed by: Josh

My family of four had a great time on this cruise. We did have some trouble finding the boat in the slip at the harbor. Directions could have been better. Once we were on the boat, everything was what was expected. The crew was very nice and helpful. We found a pod of whales right away and then went and snorkeled at a reef because we had time. Drinks were great along the way.

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Packages: Morning Whale Watch [2 hours] (until 12/31/2017)
Attended as: Families
Posted on: 2015/03/21
Activity Date: 2015/03/16

Honolulu X-Treme Parasailing Tour Adventure [700ft, 850ft, 1000ft or 1200ft Rides]

Extremely awesome!

Reviewed by: Duane K.Renchin

The crew was very personable and really knew what they were doing. The driver was attentive to his duties and paid attention to driving the boat at all times. That was definitely a good thing. The crew member that was hooking us up was joking with us and really seemed to be enjoying himself. Some of our bunch was apprehensive and he really put them at ease. The parasailing experience itself was amazing. Very quiet and tranquil.I would say it ranked in the top two excursions we went on. Very pleased with the experience.

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Packages: X-Treme Ride [1000 feet]
Attended as: Families
Posted on: 2015/03/21
Activity Date: 2015/03/18

パラセーリング 5歳~参加OK!高さ150m/130m/110mの3種類 人気のカカアコまで徒歩圏内!ツアー後にショッピングや食事も楽しめる<ケワロ湾>

The best! サイコー

Reviewed by: Hawaiiに移住したい

I participated with my daughter. I had read in the experiences that people get seasick, so I took some motion sickness medication and was able to enjoy the trip without feeling sick. (It does sway quite a bit, and there are times when waves splash on you.)

I think there were a lot of people participating. (The boat seats were full.) We were probably the only ones who went to the highest point at 150 meters, but even the foreigners said they should have gone higher. I requested photos (all participants did), and I’m glad I did. I didn’t wear a swimsuit, so I declined the water splash, but I regret that. Next time I participate, I will definitely go for the water splash.

It was really great.

娘と二人で参加しました。体験談で船酔い注意とあったので酔い止めを服用して行ったので酔わずに楽しめました。(かなり揺れるし、波がかかる事もあります。)
私が参加したのは多分大人数でした。(船の座席が満杯)高さ150メートルとこの船で一番高かったのは私たちだけでしたが、外人さんももっと高いのにすれば良かったと言ってたくらいです。写真を頼みましたが(この参加者は全員頼んでました。)私は頼んで良かったです。水着を着ていなかったので水ポチャは断りましたが、後悔しています。次回参加する時は思い切り水ポチャを頼みます。

本当に良かったです。

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Packages: 高さ150メートル エキストリームライド!<2015/11/30まで>
Attended as: Families
Posted on: 2015/03/20
Activity Date: 2015/03/14

パラセーリング 5歳~参加OK!高さ150m/130m/110mの3種類 人気のカカアコまで徒歩圏内!ツアー後にショッピングや食事も楽しめる<ケワロ湾>

It was fun, and it wasn't that scary! 楽しかった、そこまで怖くなかった!

Reviewed by: SUGA

Since I was the last to ride, I didn't feel too nervous after hearing everyone's experiences. It was a time when a rainbow appeared, so I was left with a beautiful image of Waikiki.

最後に乗ったので、みんなの体験を聞いたから、あまり緊張しなかった。
ちょっと虹が上ってきた時間なので、すごくきれいなワイキキを目に焼きつきました。

  • こんな大きな虹、初めて

  • ドクロ

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Packages: 高さ110メートル スタンダードライド!<2015/11/30まで>
Attended as: Couples
Posted on: 2015/03/07
Activity Date: 2015/03/05

パラセーリング 5歳~参加OK!高さ150m/130m/110mの3種類 人気のカカアコまで徒歩圏内!ツアー後にショッピングや食事も楽しめる<ケワロ湾>

Enough already. いいかげん

Reviewed by: 美魔女

The pickup time was 30 minutes late, and I didn't receive any contact, so I took a taxi myself. I was selling photos, but even though I paid, they forgot to give them to me. It was a terrible experience. I don't think I will use this service again.

ピックアップの時間が30分過ぎても連絡は来ない、自分でタクシーで行きました
写真を売っているのですがお金を払ったのに渡すのを忘れていたり。散々でした。もう利用はしないと思います

Reply from activity provider

We sincerely apologize for any discomfort you experienced during the activity you participated in. Last year, we reached out to you via email, but we deeply regret that there was a communication oversight on the part of the operating company.

Regarding the taxi fare, we have processed a refund, and we would appreciate it if you could confirm this. Based on your valuable feedback, we will strive to provide even more satisfactory services in the future, and we thank you for your continued support.

Thank you for taking the time to share your experience with us despite your busy schedule.

Best regards,
VELTRA Customer Support Team

この度はご利用頂きましたアクティビティでご不快な思いをさせてしまいましたこと、心よりお詫び申し上げます。
昨年、別途メールでもご連絡をさせていただきましたが、催行会社で連絡漏れがございましたこと大変申し訳ございません。
タクシーのご料金に関しましてはご返金をさせていただいておりますので、ご確認いただけますと幸いです。
お客様からの貴重な体験談を元に、更にご満足いただけるサービスを提供出来るよう努めて参りますので今後ともよろしくお願いします。
この度はお忙しいところ体験談のご投稿ありがとうございました。
VELTRAカスタマーサポートチーム

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Packages: 高さ110メートル スタンダードライド!<2015/11/30まで>
Attended as: Families
Posted on: 2015/03/06
Activity Date: 2014/01/04

Whale Watching Sail in Waikiki on the Honu Lani with Optional Transportation Available [Dec - Mar]

Excellent day watching whales

Reviewed by: Roy and Trish Brooks

Roy and I really enjoyed ourself, the guys were all great, we have been on a few different whale watch tours thru out the years, and by all means this was the best, we got to experience at least 40 sightings of whales, was simple wonderful. Will tell all our friends that visit Oahu, while we were on the boat we first saw several turtles, had to laugh cuz the guys said to look for trash cans lids, that was the green sea turtles and we saw about five of them, also the snacks they served were great I ate a lot of the fresh fruit and had a beer that they had available on tap. We will be sure to pass the word on of the great time we had and have passed out a few of the extra business cards we had. Great time.
Mahalo. Roy and Trish brooks

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Packages: 2-for-1 Review Rebate Special
Attended as: Couples
Posted on: 2015/02/25
Activity Date: 2015/02/19

Whale Watching Sail in Waikiki on the Honu Lani with Optional Transportation Available [Dec - Mar]

Not a good experience

Reviewed by: Lina

This was not a good experience for me because one of the crew members was rude at the beginning so it kind of ruined my trip. There was no lunch, they had some chips, an assortment of drinks and granola bars. We did not see too much whales but I guess it's not up to the crew, it is whenever whales want to get out of the water which in our case there wasn't that much to see. The boat was nice and I like the nets in the front, it was kind of fun to sit and watch the ocean from there. Drinks were good too. Captain was very good at maneuvering the boat. The boat was clean and acceptable. I think they could work on better manners for the crew and it won't be too bad.

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Packages: 2-for-1 Review Rebate Special
Attended as: Friends
Posted on: 2015/02/25
Activity Date: 2015/02/18

Whale Watching Sail in Waikiki on the Honu Lani with Optional Transportation Available [Dec - Mar]

Awesome

Reviewed by: Hanna Zezula

Our whale excursion was a great experience. Our crew, Anthony, Carlos and Bret were very knowledgeable, friendly and fun. We saw two pods of whales. All in all, it was a great day. I would highly recommend this activity to anyone.

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Packages: 2-for-1 Review Rebate Special
Attended as: Couples
Posted on: 2015/02/24
Activity Date: 2015/02/21

パラセーリング 5歳~参加OK!高さ150m/130m/110mの3種類 人気のカカアコまで徒歩圏内!ツアー後にショッピングや食事も楽しめる<ケワロ湾>

Lack of quick thinking from the local staff. 現地スタッフの機転のなさ

Reviewed by: MAX

I went to Hawaii for a friend's retirement celebration. The couple was on their first overseas trip, and I wanted them to enjoy it. To my surprise, when we spoke to the flight attendants, we received a complimentary bottle of wine as a special service. We arranged for a limousine, and everything went smoothly until the activities began. We initially booked parasailing for three people but changed it to four. However, the local staff insisted, "We only heard three people. Pay up." They didn't even try to confirm the reservation and had a confusing communication system. One of the retirees couldn't fly and had to return. When I sent a complaint email, they responded, "We'll give you breakfast as an apology," but I was not satisfied with that, considering the time and effort spent on the reservation and travel. I would have eaten regardless of the complimentary meal, so I reluctantly accepted it to avoid wasting more time. I wonder if larger companies tend to have such a lack of attention to detail. Since we are on vacation, I wish they would take that into account and be more accommodating.

知人のリタイア記念でハワイに。知人夫婦は初の海外旅行で楽しんでもらいたいと飛行機内でアテンダントに声をかければ記念のワインボトルがプレゼントされる驚きのサービス。リムジンを手配し、アクティビティの出発までは順調でした。パラセイルを当初は3人で予約しましたが、4人に変更しました。ところが現地スタッフは最初の「3人しか聞いていない。金を払え」の一点張り。確認もしようとはせず連絡体制に????。リタイア夫婦の1人は飛べないまま帰還しました。不満のメールを送ると「お詫びに朝食をプレゼントします」と連絡はありましたが、予約した時間と手間暇、移動した時間の手間暇。食事はプレゼントされなくても摂りますので納得いかないまま、無駄な時間を過ごしたくないので承諾しました。会社が大きいと態勢も大味になるのでしょうか。バケーションに来ているのですから、そのことを前提とした受け身が欲しいものです。

Reply from activity provider

We sincerely apologize for the unpleasant experience you had with the activity you utilized. Last year, we reached out to you via a separate email, but this issue occurred due to a lapse in confirmation from the operating company. We are truly sorry for this.

As an apology, we offered a complimentary breakfast, but we fully understand that it does not compensate for your valuable time during your trip.

We hope you can understand that we are making every effort to enhance our consideration for customers and improve our management system more than ever before.

VELTRA Customer Support Team

この度はご利用いただきましたアクティビティで、ご不快な思いをさせてしまいましたこと、心からお詫び申し上げます。
昨年、別途メールでもご連絡をさせていただきましたが、催行会社の確認漏れで今回のことが起こってしまいました。大変申し訳ございません。
お詫びとして朝食のプレゼントをさせていただきましたが、ご旅行中の貴重なお時間の代償とはなりませんこと、重々承知しております。
今回の事で、これまで以上にお客様への配慮と管理体制を徹底するよう尽力しておりますことご理解いただければ幸いです。
VELTRAカスタマーサポートチーム

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Packages: 高さ110メートル スタンダードライド!<2015/11/30まで>
Attended as: Friends
Posted on: 2015/02/24
Activity Date: 2014/03/18

パラセーリング 5歳~参加OK!高さ150m/130m/110mの3種類 人気のカカアコまで徒歩圏内!ツアー後にショッピングや食事も楽しめる<ケワロ湾>

Parasailing by Extreme Parasail パラセイリング by エキストリームパラセイル

Reviewed by: みっち

My elementary school child and my wife participated, and they were very happy and had a great time. They joined the highest extreme activity, which was a height they had never experienced before, and it felt wonderful.

小学生の子供と妻が参加しましたが、とても楽しかったと喜んでいました。
一番高いエクストリームに参加したので、体験した事がない高さなので
気持ち良かったです。

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Packages: 高さ150メートル エキストリームライド!<2015/11/30まで>
Attended as: Families
Posted on: 2015/02/24
Activity Date: 2014/07/27

Whale Watching Sail in Waikiki on the Honu Lani with Optional Transportation Available [Dec - Mar]

Wow... I saw Whales

Reviewed by: Bonnie Michael

On February 6, we went on the late morning whale watching tour. The winds had been 20 - 30 MPH earlier that week and the water had not settled down. In spite of this, Captain Josh and the crew gave us a great time. We were close enough to the humpback whales that I could catch their bodies with my camera. Plus it was fun seeing the whales blow water into the air.

I was impressed by the captain knowing both fluent English and Japanese and being very safety conscience.

The Crew was great. They pointed out whales, got us drinks and gave us great info on the whales. I also appreciated the shuttle picking us up and dropping us off.

All in all, it was a great trip. If I go Back to Hawaii, I will probably book another trip on this boat. I would highly recommend this captain and crew to anyone who wants a great day on the water.

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Packages: 2-for-1 Review Rebate Special
Attended as: Couples
Posted on: 2015/02/22
Activity Date: 2015/02/06
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