Shuttle bus was right outside the terminal. Easy to find and the people working outside were very helpful. Well organized
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2017/10/02 |
Was this comment helpful?
[Yes]
|
Large bus instead of small shuttle; very clean, polite and costumed driver. Driver was late by 20min. and a little confused about our hotel location in Waikiki. Anyway, Roberts Hawaii is allover in Hawaii. Would recommend as reliable.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2017/10/13 |
Was this comment helpful?
[Yes]
|
Reservation wasn't on sheet, had to wait for special bus to take us
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2017/10/13 |
Was this comment helpful?
[Yes]
|
No air conditioning and a little squashy but otherwise good. The lady driver was lovely
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2017/09/09 |
Was this comment helpful?
[Yes]
|
Good service
Could have been better with assistance from curb.
I had to pull multiple bags up a driveway to hotel entrance
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2017/09/22 |
Was this comment helpful?
[Yes]
|
The bus driver was very courteous and very helpful. He was polite and made sure that we had everything we brought with us. He dropped us at the right terminal spot and reminded us of the agricultural restrictions and where to go to have our luggage checked.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2017/09/22 |
Was this comment helpful?
[Yes]
|
The pickup at the cruise ship terminal was flawless. Easy to find the Roberts people and they assisted is to the proper buss location. Transfer to the hotel was quick and easy.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2017/09/19 |
Was this comment helpful?
[Yes]
|
Was so pleased that we used this service to go back to the airport at the end of our trip.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2017/08/25 |
Was this comment helpful?
[Yes]
|
Darien was PHENOMENONAL!
Learned so much about Maui, sugarcane industry and so much more.
Rating: | |
---|---|
Attended as: | Solo Travelers |
Activity Date: | 2017/08/12 |
Was this comment helpful?
[Yes]
|
Punctual, professional, friendly, knowledgeable great in everyway
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2017/08/05 |
Was this comment helpful?
[Yes]
|
We were met at the baggage claim in the airport for trip to cruise ship and
they also were available when exiting the cruise ship. Drivers were very
friendly, comfy air-conditioned transport.
Rating: | |
---|---|
Attended as: | Families with Young Children |
Activity Date: | 2017/07/29 |
Was this comment helpful?
[Yes]
|
Great service, were there to greet us and take our bags, on the shuttle within five minutes and quick drop off to hotel.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2017/05/25 |
Was this comment helpful?
[Yes]
|
45 minute wait for transport pretty pathetic.No organisation at airport end.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2017/03/27 |
Was this comment helpful?
[Yes]
|
Awesome service. The driver was waiting for us at the airport baggage claim area. Helped us with our luggage, and got us to our hotel in Waikiki in less than 30 minutes.
We will definitely use Roberts again on our next visit to Hawaii.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2017/04/12 |
Was this comment helpful?
[Yes]
|
We had to wait over 45 minutes in a long line before we could get on a shuttle. Every other person from the ship was long gone from the pier. The person who was checking people in was harried. We should have taken a taxi!!!
Warm Aloha,
Thank you very much for taking the time to post about your experience.
We apologize on behalf of Speedi Shuttle.Your feedback has been shared with the activity provider to better serve future guests.
Mahalo Nui Loa,
VELTRA Customer Support
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2017/04/08 |
Was this comment helpful?
[Yes]
|
Shuttle arrived promptly and driver had communication with base to avoid traffic congestion.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2017/03/25 |
Was this comment helpful?
[Yes]
|
Shuttle service was prompt and friendly. Only thing is wish there was an option to purchase floral lei. This was my first visit and I was really looking forward to getting one but instead recya shell one.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2017/03/26 |
Was this comment helpful?
[Yes]
|
Liked the driver. Driver very friendly and informative. Was a little farther from the port than we thought. It was nice to see some of the sites.
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2017/03/11 |
Was this comment helpful?
[Yes]
|
I booked one night before our leaving and I get confirmed next morning, it was such a realife. We was alone at the bus, what was funny.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2017/03/03 |
Was this comment helpful?
[Yes]
|
Waited past scheduled time. Passed us. Got to ship okay.
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2017/03/04 |
Was this comment helpful?
[Yes]
|
The shuttle was on time, the driver was courteous and we made our connection with no problem. I would recommend this service.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2017/01/28 |
Was this comment helpful?
[Yes]
|
We Had a group of 11. It took longer than wanted but It worked out easy for our group. The driver was very professional.
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2016/04/02 |
Was this comment helpful?
[Yes]
|
Excellent, on time, reasonably priced shuttle from ship to hotel. Highly recommended!
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2016/09/19 |
Was this comment helpful?
[Yes]
|
Shuttle was on time and delivered us in a timely fashion.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2016/08/13 |
Was this comment helpful?
[Yes]
|
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Warm Aloha,
Thank you very much for taking the time to post about your experience.
Your feedback has been shared with the activity provider, Roberts Hawaii, to better serve future guests.
Mahalo Nui Loa,
VELTRA Customer Support