Reviewed by: たけぴ
They arrived about 5 minutes late, but they asked for the departure airline and escorted me to the front of the check-in counter!
予定時間に5分ほど遅れて来られましたが、出発航空会社を聞いてくれ、手続カウンターの前の場所まで送ってくれました!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/07/04 |
Reviewed by: ちぇん
I always rely on Roberts when traveling from Honolulu Airport to my hotel in Waikiki. When I exited the airport, I was flustered because I couldn't find the staff who are usually there. I wondered if I had mixed up the group exit and the individual exit, but the final instructions indicated the individual exit... so I ended up wandering around. When I finally found a staff member, I was directed to a meeting point that was farther away than I expected. It made me realize how much things have changed since the pandemic.
ホノルル空港からワイキキのホテルまで、いつもロバーツさんのお世話になっています。空港出口を出ると、たいていは案内係の人がいるはずなのに見当たらなくて焦りました。団体出口と個人出口を間違ったのかな、でも最終案内は個人出口とあるし‥とか思いながらウロウロしちゃいました。ようやく係の人を見つけたところ思ったより遠い場所に集合させられました。コロナ禍を挟んで、いろんな所が変わったなあって思ったことのひとつでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2024/07/01 |
| Activity Date: | 2023/08/26 |
Reviewed by: ももちゃん
I use it almost every time. I've also used taxis and Uber, but with advance reservations, there's almost no waiting time. There's no need to worry about tips, and for round trips to the airport, this is the only option for me.
ほぼ毎回利用しています。
タクシーやuberを利用したりもしましたが、事前予約で待ち時間もほぼなし。チップの心配もなく、空港への往復はこちら一択です。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2024/06/29 |
| Activity Date: | 2024/06/09 |
Reviewed by: mosallin
I had to wait quite a while before departure, but during the ride, the driver shared interesting and funny stories about Hawaii (in English), which made it very enjoyable. The seats were spacious and comfortable, allowing me to relax a lot. I will definitely use this service again.
出発までにかなり待たされましたが、乗車中はドライバーさんがハワイに関するお話をおもしろおかしくしてくださったり(英語です)とても楽しかったです。
シートは広めで座りやすく、とてもリラックスできました。また利用させていただきます。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2024/06/17 |
| Activity Date: | 2024/05/22 |
Reviewed by: Miffy
The pickup arrived on time in front of the hotel. Since it was a 4:30 AM pickup, there were only a few guests heading to the neighboring islands and a couple of us using Jetstar to Sydney. I felt reassured by the very early arrival.
時間通りにホテル前にお迎えがきました。
4:30amのピックアップだったので、ネイバーアイランド行きのお客さんと私が利用したジェットスターのシドニー行きのお客さんがちらほらいたくらいでした。すごく早めの到着なので安心でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/06/10 |
| Activity Date: | 2024/06/06 |
Reviewed by: YOSHIKO
I was relieved to meet the Beltora staff right away, who kindly guided me to the meeting point in easy-to-understand Japanese. I would like to request Beltora again next time, feeling assured.
直ぐに、ベルトラスタッフの方に会え、分かりやすい日本語で丁寧に、待ち合わせ場所を案内して頂き、安堵しました。
次回も安心出来るベルトラで、お願いしたいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2024/06/05 |
| Activity Date: | 2024/06/03 |
Reviewed by: アトム
I took a bus from the domestic terminal to the international terminal, and after transferring, I headed to Waikiki. It took a little time.
国内線ターミナルから国際線ターミナルまてバスで移動して、乗り換えてからワイキキに向けて出発になりました、少し時間がかかりました、
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/05/25 |
| Activity Date: | 2024/05/04 |
Reviewed by: おきょう姉さん
Since it was my first time using a domestic flight and I arrived in Honolulu in the afternoon, I was a bit anxious, but I was able to meet the staff right away, which made me feel relieved.
初めての国内線利用でHonolulu午後着でしたので不安がありましたが
すぐにスタッフの方に会えて安心できました
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/05/22 |
| Activity Date: | 2024/05/07 |
Reviewed by: Kaedecountry
I have visited Hawaii many times, but this was my first time using Roberts Hawaii's shuttle service. This time, I used it from Honolulu Airport to my hotel.
It's a shared ride, and they drop off at several hotels in order.
After getting off the plane, I quickly recognized a person wearing a Roberts Hawaii shirt at the baggage claim.
After the group of passengers I signed up with gathered, we moved to the bus stop and had to wait quite a while for the bus to arrive. During that time, there was no information provided (like how long we would wait or that the bus would be arriving soon), which I found a bit unkind.
I probably won't use this service again.
ハワイは何度も訪れていますが、ロバーツハワイの送迎を利用するのは初めてです。今回はホノルル空港からホテルまで利用しました。
乗り合いで、いくつかのホテルへ順に送ってくれます。
飛行機を降りて、ターンテーブルのところにロバーツハワイのシャツを着た方がいたので、すぐに分かりました。
申し込んでいる人数が集まった後、バス乗り場まで移動、実際にバスが来るまで結構待ちました。その間、何も案内なしで(どれぐらい待つのか、あとまもなく来るなど)、少々不親切だと感じました。
たぶん、2度目の利用はないです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/05/21 |
| Activity Date: | 2024/04/24 |
Reviewed by: oqueenie
I loved the service. They pick you up, take you to a waiting area, and then transport you to your hotel. Very efficient. The price was very reasonable too. I would use them next time when I am in Honolulu.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2024/05/19 |
| Activity Date: | 2024/04/25 |
Reviewed by: ワイキッキー
Upon visiting Hawaii for the first time, the first people I encountered were the staff of this shuttle bus. However, when I introduced myself to the person in the yellow aloha shirt, the only response I received was a pointed finger saying "go over there." I went in that direction, found the meeting place, and saw the bus, which made me feel relieved as I sat on a bench waiting. However, I was left waiting for quite a while. There weren't any particular troubles, so I have no complaints, but I think it would have been more reassuring if they had displayed the departure times and destinations.
初めてハワイを訪れて、最初に会う方々がこの送迎バスのスタッフさんたちでしたが、黄色いアロハシャツの人に名乗っても「あっちに行け」と指を差すだけの反応しかなかった。そっちに行けば集合場所があってバスも停まっていて、ここでいいんだと一安心してベンチに座って待っていたが、そこからしばらく放置プレイ。特にトラブルがあったわけではないので文句はないですが、出発時刻や行き先を表示するなどしておいてくれれば不安なく利用できたと思う。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/05/12 |
| Activity Date: | 2023/05/18 |
Reviewed by: Rena
Our flight was delayed by 2 hours from Detroit and I was worried that I'd be unable to contact them. I sent an email hoping to reach someone. When we arrived at the airport I called and was answered right away (with my name, no less!) The pick up was timely and a smooth drive to our hotel. Great service!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Waikiki Hotel: One Way Shuttle |
| Attended as: | Couples |
| Posted on: | 2024/05/11 |
| Activity Date: | 2024/04/19 |
Reviewed by: Rita
This time, since I was traveling domestically from Kauai to Oahu, I was picked up from the domestic terminal, and the transfer went smoothly. Thank you very much.
今回、カウアイからオアフへ国内線移動だったため、国内線ターミナルからのピックアップでしたが、スムーズに送迎頂けました。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2024/05/11 |
| Activity Date: | 2024/05/05 |
Reviewed by: 匿名希望
There was about a 30-minute wait, but we arrived at the hotel without any issues. (If I had to say, it would be nice to know how long the wait might be.) I will continue to use this service.
30分くらい待ち時間がありましたが、問題なくホテルまで到着しました。
(強いて言えばどのくらい待つか教えていただけるといいかな)
これからも利用します。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2024/05/06 |
| Activity Date: | 2024/04/27 |
Reviewed by: 匿名希望
The pickup was on time, and I arrived at the airport without any issues. I will continue to use your services. It would be great if you could offer round-trip discounts! (^^;;
時間通りにピックアップいただき問題なく空港に着きました。
これからも料金させていただきます。往復割引とかできたらうれしいですね。(^^;;
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/05/06 |
| Activity Date: | 2024/05/04 |
Reviewed by: ドラゴン・パパ
This time, I used the shuttle bus between Honolulu Airport and Waikiki again, and both pickups were on time, allowing me to make effective use of my time.
今回もホノルル空港・ワイキキ間送迎バスを利用しましたが、往復ともに時間通りにピックアップしてもらい、時間の有効活用ができました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2024/05/05 |
| Activity Date: | 2024/05/03 |
Reviewed by: ロノ
I was picked up a little before the scheduled pickup time, and there were no issues during the journey. I was delivered to the terminal at my destination without any problems.
ピックアップ時間の少し前にピックアップしていただき、特に道中も何も問題もなく、目的地のターミナルまで送り届けていただけました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2024/05/04 |
| Activity Date: | 2024/05/02 |
Reviewed by: oqueenie
The shuttle from the airport to my Waikiki hotel was on time and comfortable. Everyone involved was friendly and efficient. The return trip was just as pleasant. The price was quite reasonable . Without a doubt, I would use them again on my next trip.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2024/05/02 |
| Activity Date: | 2024/04/30 |
Reviewed by: Monica
The staff member who met us was constantly in contact with my via text, easy to locate and very nice.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2024/04/29 |
| Activity Date: | 2024/04/02 |
Reviewed by: nao
They casually approached us, and we were able to start our first overseas trip as a couple in a fun way. The local driver was friendly, and I was very happy that he made an effort to speak in Japanese. Thank you very much.
気軽に声をかけてくださり、初めての夫婦での海外旅行を楽しくスタートすることができました。
現地のドライバーの方はフレンドリーで、頑張って日本語で話してくれたのもとても嬉しかったです。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/04/20 |
| Activity Date: | 2024/03/27 |
Reviewed by: Brenda
Great 1st impression in Hawaii! It was so welcoming!! Friendly, helped us get where we needed to go for rental car.
Aloha Brenda! Thank you for your review of Jenna! She is one of our newest staff members, and she brings up the sweetest vibes. We are glad she was able to assist you to where you needed to go, and we hope you had a wonderful stay on the island~ Mahalo Nui Loa!
| Rating: | |
|---|---|
| Packages: | Small Group Lei Greeting Package (2 to 7 participants) |
| Attended as: | Couples |
| Posted on: | 2024/04/10 |
| Activity Date: | 2024/04/08 |
Reviewed by: くまこ
I don't want to waste time, so I always use Roberts for airport transfers. Unlike H○S, the waiting time at the airport is really short. This time, the shuttle departed just 15 minutes after I arrived at the pickup point. Sometimes it's a large bus, but this time it was a minivan. Regardless of the size of the vehicle, the number of passengers is usually around 10, which is relatively few. That might be why it's quicker. I will use it again when I'm traveling alone.
時間を無駄にしたくないので、
空港からの送迎はいつもロバーツを利用しています。
H○Sと違い空港での待ち時間が本当に少ないです。
今回もシャトル乗り場に着いてから15分後には発車していました。
大型バスの時もありますが今回はミニバンでした。
車体の大小に関わらず、乗車人数はいつも10名程度で少なめです。だから早いのかもしれません。
一人の時はまた利用します。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2024/04/03 |
| Activity Date: | 2024/03/23 |
Reviewed by: jo
I completed the hotel check-out early and, while waiting, they came to pick me up five minutes before the scheduled time, so I arrived at the airport ahead of time. It was very good, and I would like to use it again next time.
The limousine was full with other passengers. A man sitting in the front kept lifting himself off the seat to let people boarding later pass through to the back. I hope the driver, who knows it will be full, can instruct people to fill in from the back to make it easier for those boarding later.
早めにホテルのチェックアウトを済ませ待っていたら5分前に迎えに来てくれたので空港へ早めに着きました とても良かったです 次回も利用したい
相乗りする人でリムジンが満員でした。手前に座った男性がその都度腰を浮かしてシートに立つようにしてあとから乗る人を奥に行かせようとしていた。満員になることを知っているドライバーが奥から詰めて着席するよう指示しないと、あとからの人は乗りにくいので改善してほしい。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/04/01 |
| Activity Date: | 2022/05/12 |
Reviewed by: 横浜のハワイ大好きおじさん
I arrived a little early at the pickup location, and the driver from Roberts Hawaii greeted me, making for a smooth boarding experience; we were the first passengers. After boarding, we stopped at three or four hotels before heading to the airport, and all the other passengers were foreigners. By the way, on the way from the airport to the hotel, all the passengers were Japanese. The ride to the airport was smooth, and the fare was reasonable, so I definitely want to use this service again.
It mentioned that the fare included a tip, so I didn't give a tip for the ride from the airport to the hotel, but on the return trip, I saw the foreigners giving tips to the driver when they got off at their respective airlines. Seeing this made me think that I didn't need to give a tip when I got off, but I still ended up giving one. It's just a gesture of appreciation for the driver's service.
予約の時間より少し前にピックアップ場所に行くとロバーツハワイのドライバーから声を掛けていただきスムーズ乗車、私たちが最初の客でした。
乗車後3~4ヶ所のホテルを回り空港に向かったのですが他の乗客は全員外人さんでした。ちなみに空港からホテル利用の際は全員日本人でした。
空港到着までスムーズで料金もリーズナブルで是非また利用したいと思います。
料金にチップ込みとありましたので空港からホテルまでの利用ではチップを渡していませんが、帰りは外人さんがそれぞれ利用の航空会社で降りたときドライバーにチップを渡していました。これを見てしまったので自分が下りるときチップを渡たさなくていいと思いながらチップを渡しましたが。これも気持ちです、運転手さんのサービスに感謝です。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2024/03/31 |
| Activity Date: | 2024/03/29 |
Reviewed by: 横浜のハワイ大好きおじさん
As soon as I exited the building after clearing immigration in Hawaii, I saw an employee holding a sign for Roberts Hawaii. When I approached them, they guided me to the shuttle pick-up area, and I waited for about 10 minutes without any worries before smoothly boarding the shuttle. I was dropped off very close to the hotel, and the driver kindly informed me that this was the pick-up location for my return shuttle, which made me feel very reassured. I have used Roberts Hawaii's shuttle service several times, and their service is always friendly, so I would like to use them again.
ハワイ入国審査を終え建物を出ると直ぐにロバーツハワイの看板を手にした社員がいたので声をかけると、乗り場に案内してくれ何の不安もなく10分位待っただけでスムーズにシャトルに乗車、ホテル直近で下車しましたが、ドライバーから(帰国する際のシャトル乗車位置はこの場所)と丁寧に案内され、とても安心しました。何回かロバーツハワイの送迎シャトルを利用していますが、対応が親切でまた利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2024/03/31 |
| Activity Date: | 2024/03/25 |
Reviewed by: はちゃ
I was a little worried that they might not come to pick me up since I was running a bit late, but they arrived right on time! They also helped with my luggage and took me right to the front of my airline!
少し時間より遅れていたのでほんとに迎えに来るのか少し心配になりましたがちゃんと来ました!
荷物も入れてくれて、自分の乗る航空会社の前まで送ってくれます!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2024/03/30 |
| Activity Date: | 2024/03/01 |
Reviewed by: はちゃ
As soon as I exited the airport, there was a staff member, and when I spoke to them, they told me to go to a specific number. I went there and spoke to another staff member, and I was able to get on the bus right away!
空港を出て直ぐに案内の方がいるので話しかけたら、何番の所へ行ってくださいと言われるのでそこまで行き係の方に話しかけるとすぐにバスに乗れました!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2024/03/30 |
| Activity Date: | 2024/03/05 |
Reviewed by: ハワイは天国
I searched for the meeting place, but there was a person in a yellow shirt, so it wasn't a confusing location. It's a hotel just before Waikiki, so I arrived quickly. I will use it again next time.
待ち合わせ場所を探しましたが黄色いシャツの人がいて迷うような場所ではないです。ワイキキの手前のホテルなのですぐに到着しました。次も使います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2024/03/25 |
| Activity Date: | 2024/02/26 |
Reviewed by: ハワイは天国
I was flustered because I arrived late, but when I got to the hotel, the driver looked apologetic for being delayed due to traffic. He took me close to the airline counter. Considering the price, I will use this service again.
遅れてきたので焦りましたが、ホテル前に来て、渋滞で遅れたとドライバーはすまなそうにしていました。航空会社のカウンター近くまで運んでくれました。値段を考えると次も利用します。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/03/25 |
| Activity Date: | 2024/03/01 |
Reviewed by: あさやん1206
Although it was a less busy time, there were fewer people and hotel visits, allowing me to leave for home feeling relaxed. However, it's obvious that the drivers mostly only speak English, so it's advisable to have at least a basic understanding of English for handling minimal trouble in case of accidents or delays.
空いてる時期だったとは言え、人数もホテル巡回数も少なめで、ゆったりとした気分で帰国の途に着けました。ただ、当たり前なんですが、ドライバーはほぼ英語しか不可なので、事故とか遅れたとかの時の最低限のトラブル対策の英語は出来た方がいいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/03/20 |
| Activity Date: | 2024/03/18 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha Monica! Thank you for reaching out to us about your greeter, Jenna! We are glad she was able to provide your lei to you at the carousel. She is awesome, and we truly hope this kick-started your vacation. It is with great hopes that you all had a wonderful time on the island! Mahalo Nui!