Reviewed by: Marcela
Horrible service! She was rude and very disrecpectful. Service Dec.12/2021 6pm. She changed the times of my pick up three times and got mad at me for it and called me a lair. I ended up calling a TAXI. I will be making a dispute with my credit card provider
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2021/12/09 |
| Activity Date: | 2021/12/07 |
Reviewed by: Liz
Professional, affordable, timely. Everything I wanted from a shuttle.
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| Packages: | [Departure] Waikiki Hotel to Airport: One Way Shuttle |
| Attended as: | Solo Travelers |
| Posted on: | 2021/11/28 |
| Activity Date: | 2021/11/26 |
Reviewed by: Rudy Hernandez
It was very having the experience. My family was very excited. It is was our first time in Hawaii and this was a great experience.
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| Packages: | Deluxe Orchid Lei |
| Attended as: | Families |
| Posted on: | 2021/11/22 |
| Activity Date: | 2021/11/19 |
Reviewed by: Jim
I used VELTRA for transportation to and from Honolulu Airport. BOTH directions were wonderful. When I came in, I went to the wrong pickup location at the airport. When I called to let them know that the van wasn't there, they just said to stay where I was and they radioed the driver and he drove to where I was to pick me up. Totally my mess up.
On the return to the airport 5 days later, the Van was right on time for pickup in front of the hotel. The driver was great. Wouldn't let me lift my luggage. He had a great personality and great knowledge of the islands. We also only made 4 stops to pick up other people. Most of the other companies make 5 or 6 stops.
I will definitely use them again, and I highly recommend them for all transportation needs.
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2021/11/17 |
| Activity Date: | 2021/11/15 |
Reviewed by: Rose
I highly recommend this service!! It was the biggest smile I've seen on my husband in a long time! It was our 30 year anniversary Hawaiian trip and after that long flight, it was delightful to get a true Hawaiian greeting!! The young lady was gracious and very informative! She directed us straight to the shuttle service send took several pictures for our memory book. The flowers lasted 5 days and kept our condo smelling like a sunny floral garden.
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2021/10/09 |
| Activity Date: | 2021/09/16 |
Reviewed by: Megan Rish
The driver was early which was nice. He talked with each passenger as they got onboard. It wasn’t too bad.
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2021/10/02 |
| Activity Date: | 2021/09/12 |
Reviewed by: Megan Rish
Our driver was a wonderful person. Very friendly and gave us a run down on how things worked here. We look forward to using them again.
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2021/09/07 |
| Activity Date: | 2021/09/05 |
Reviewed by: Jeff
I had family members flying to Honolulu for first time back in 2019 and found I could have them receive Lei's as the came off the plane. I thought that sounded like a great greeting to Hawaii for the first time.
My family members loved it so much. I found out they were going to go back to Honolulu again because they fell in love with Hawaii. This time there was going to be a total of 5 family members traveling. I got them all Lei's.
Because of Covid, this time the greeters could not meet my family members at the gate when they deplaned. Everyone in my family still loved getting the Lei's when they reached the baggage claim area.
So be it a gift for yourself or family or friends, I highly recommend a Welcome Flower Lei Greeting at the airport.
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| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2021/05/09 |
| Activity Date: | 2021/05/07 |
Reviewed by: Jeff
We ordered a private car/SUV and ended up with a 12 passenger van with no shocks. Before we had the awful ride, we waited over an hour after retrieving our luggage at the airport for someone to picked us up. I would not recommend this service ever.
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| Packages: | [Airport Transportation] Private SUV (up to 4 passengers) |
| Attended as: | Couples |
| Posted on: | 2021/04/14 |
| Activity Date: | 2021/04/12 |
Reviewed by: Kalena
I was one of their giveaway winners, and everything was so perfect! The Lei and the Haku were shipped to utah from Hawaii, and they were so fresh and lasted a long time! And the staff was so nice and sweet! I can’t thank them enough!
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| Attended as: | Couples |
| Posted on: | 2020/09/30 |
Reviewed by: LeaLea
The lei was beautiful and fragrant, and brought us back to our trip there in February. The order process was simple and very quick delivery!! We were very happy with everything and will order this again.
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| Packages: | Deluxe Tuberose |
| Attended as: | Couples |
| Posted on: | 2020/06/08 |
| Activity Date: | 2020/06/06 |
Reviewed by: Ms Hurley
ordering on line was easy, they kept me updated and the products received were fantastic!
Thank you!
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| Packages: | Hawaiian Grad Pack with Snacks, Haku Lei & Orchid Lei |
| Attended as: | Solo Travelers |
| Posted on: | 2020/05/26 |
| Activity Date: | 2020/05/22 |
Reviewed by: JackyDaniels
Last weekend I was supposed to walk across the stage and get my degree from the University of Hawaii, but due to the current situation in the world, my graduation ceremony was cancelled. I know this loss is minute compared to the big issue at hand, but I was still bummed to not be able to celebrate all of my hard work from the past 4 years! This lei completely made up for it, and it made me feel special and loved! Without this lei, it would've just felt like an ordinary Saturday. This gift materialized the fact that I was actually graduating! If you want to truly share aloha, a lei is the perfect way to brighten someone's day and make them feel beautiful.
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| Attended as: | Solo Travelers |
| Posted on: | 2020/05/21 |
Reviewed by: Nieva Blando
Great company! Very supportive for the graduates.
Thank you for giving us an opportunity to join the give away leis.
The service was great when i get called back.
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| Packages: | Tuberose and Orchid Lei |
| Attended as: | Families with Young Children |
| Posted on: | 2020/05/18 |
| Activity Date: | 2020/05/15 |
Reviewed by: Michael
Thanks to the quarantine I wasn't able to celebrate my 30th birthday, but my wife made sure I had a good day. Not only did she cook a steak dinner and order the present at the top of my wish list, she also had a fresh lei sent all the way from Hawaii.
I was a little confused when the box arrived because normally I'm the one who orders flowers. Now, I usually don't wear flowers, but after living in Hawaii for a couple years I learned that receiving a lei is an honor and a special gift.
We were both pleasantly surprised that the flowers were in such good condition after being shipped all the way from Hawaii to the East coast.
We're so happy with the delivery and lei that we want to order some for our moms for Mother's Day!
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| Attended as: | Couples |
| Posted on: | 2020/04/20 |
Reviewed by: MsTravelGal
My husband recently celebrated his 30th birthday, and like many people whose plans have changed due to COVID-19, we had to cancel our celebration plans. Though I ordered a nice birthday present and made his dinner of choice, I wanted to do something extra, something that would remind him of a place that is special to both of us.
We got engaged and married in Hawaii and have many special memories there, so for his birthday I thought it would be nice to order a fresh Hawaiian lei. Honestly it was just as much for me as it was for him. Since we’ve been quarantined somewhere cold, all I’ve been thinking about is the warm Hawaiian air and tropical waters.
When the lei arrived, my husband was touched and appreciative but he knew it meant more to me; he’s not a flower kind of guy. So after presenting him with the lei and taking some pictures, he let me hang the lei so we could both enjoy the fresh flowers.
The booking process was simple and I received my tracking number when the delivery was shipped. The lei arrived exactly when it was supposed to and the flowers were in perfect condition. Not a single petal had fallen off. Now I just need to order one for my mom for Mother's Day!
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2020/04/20 |
| Activity Date: | 2020/04/20 |
Reviewed by: Rzc
I rented for 6 days, there are some places that even the signal is strong but unable browse. But overall good! Will hire again, The place I rented is so helpful and explained it properly on how it works..
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| Packages: | 1 to 7 Day Rental Package |
| Attended as: | Families |
| Posted on: | 2020/03/09 |
| Activity Date: | 2020/02/14 |
Reviewed by: Bearman
What can I say. Any time I can surprise my wife and make her smile , especially after a long flight, is a great way to start a vacation. Met outside the gate as we got off the plane, put the Lai over my wife's head with a warm aloha , she then offered to guide us to baggage claim, which we passed on. She followed us from a distance and when I did come to a not sure point she guided us. For me great experience.
Aloha! Thank you for providing us with this wonderful feedback! Your greeter, Jill, was wonderful to take you where you needed at such a late arrival. We hope that we can have the opportunity to serve you again in the near future. Mahalo Nui! ~Jesse I.~
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| Packages: | Deluxe Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2020/02/15 |
| Activity Date: | 2020/01/23 |
Reviewed by: Rick
It was great. They were there waiting with the Lei's when our plane landed.
| Rating: | |
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| Packages: | Classic Orchid Honeymoon Special (Two Single Strand Orchid Lei) |
| Attended as: | Couples |
| Posted on: | 2020/01/29 |
| Activity Date: | 2019/03/27 |
Reviewed by: Kerrie Clayton
Perfect time after disembarking the ship, hassle free and relaxing way to get to hotel after cruise.
| Rating: | |
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| Packages: | Pier to Waikiki Hotels |
| Attended as: | Families |
| Posted on: | 2019/12/29 |
| Activity Date: | 2019/11/30 |
Reviewed by: Bill and Betty
The lei bearer was a sweet, smiling, helpful and delightful greeter and the lei was absolutely gorgeous. My wife was very pleased. This was a fitting introduction to the warmth of the people we encountered and I cannot praise our receptionist and the lei enough. SO glad I chose to do this, and VERY pleased with the person sent to carry it out. She was right at the gate waiting, and accompanied us to baggage and to our limo. My wife and her had a lovely conversation from gate to limo. Bill and Betty Rooks 5th Nov 2019
Aloha Bill!
Thank you for your wonderful review! Your greeter, Sheila, was very ecstatic to have provided this lei greetging for Betty and to assist you with your luggage and transportation to the hotel. We hope you both had an exciting anniversary, and we hope to serve you again in the future~
Mahalo!
-- Jesse I.
| Rating: | |
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| Packages: | Deluxe Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/11/05 |
Reviewed by: サクラサク
I surprised my daughter with a lei service, and she was shocked and very happy. Coming to Hawaii really lifted her spirits. Since they were fresh flowers, I couldn't bring them back to Japan, but they made for great memories in photos.
娘にはサプライズでレイサービスをうけたので,彼女はビックリ,とても喜んでいました。ハワイに来たんだと,一気に気分が盛り上がりました。生花なので,日本には持って帰れませんでしたが,写真に撮りよい思い出になりました。
| Rating: | |
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| Packages: | デラックス・オーキッド・レイ |
| Attended as: | Families |
| Posted on: | 2019/11/07 |
| Activity Date: | 2018/12/31 |
Reviewed by: Martin
The woman who gave us the lei was extremely friendly ! She even guided us the way to the terminal and gate of our connecting flight ! This was really great of her. Thank you so much for this support and the beautiful fresh lei .
Mahalo
Martin Eitz
Aloha Martin!
Thank you for providing that wonderful review! It was a pleasure for your greeter, Josie, to provide you utmost aloha. She definitely enjoyed having lei'd you both, and she will be notified of your feedback. We hope you had a wonderful trip to the island, and we hope to serve you again in the future!
Mahalo!
-- Jesse I.
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2019/07/09 |
| Activity Date: | 2019/07/06 |
Reviewed by: Mel
Greeter was on time, the lei's were beautiful. Greeter took a picture for us and gave us directions to baggage claim and to the car rental area. Highly recommended.
Aloha Mel! Thank you for providing us with your lei greeting experience! We are happy to have received that from you, and we hope it was a great kickstart to your vacation~ We hope to have the opportunity to serve you again in the future!
Mahalo Nui!
-- Jesse I.
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2019/07/04 |
| Activity Date: | 2019/06/29 |
Reviewed by: Scott
The booking process was easy. The shuttle was on time and the loading process was efficient. We were at the airport within 20 minutes of boarding the shuttle. The driver was courteous and gladly assisted us with our luggage. Would not hesitate to use this service again!
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| Packages: | Pier to Airport |
| Attended as: | Couples |
| Posted on: | 2019/07/02 |
| Activity Date: | 2019/06/29 |
Reviewed by: SHA Project Grad
It was a pleasure working with Mikiko!!! I have used Veltra twice to book private charters for Project Graduations. Once for Saint Francis School and the other recently for Sacred Hearts Academy. The driver was waiting ahead of schedule for us, he was pleasant and accommodating. I would strongly recommend using Veltra to book tours or a private charter.
| Rating: | |
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| Packages: | 63 Passengers - Motorcoach Standard Silver |
| Attended as: | Friends |
| Posted on: | 2019/05/28 |
| Activity Date: | 2019/05/25 |
Reviewed by: P Brackbill
Great! Pickup was early & efficient! If traveling back to Hawaii I will use Roberts again. Driver was very friendly & professional.
| Rating: | |
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| Packages: | Pier to Airport |
| Attended as: | Couples |
| Posted on: | 2019/05/21 |
| Activity Date: | 2019/05/18 |
Reviewed by: Brenda
Convienant and the driver was entertaining!
Would definitely use this service again.
Bus was clean and driver kept everyone laughing as we got to each hotel stop.
| Rating: | |
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| Packages: | Pier to Waikiki Hotels |
| Attended as: | Friends |
| Posted on: | 2019/05/14 |
| Activity Date: | 2019/05/11 |
Reviewed by: John Y
We had booked the wi-fi router from Sydney to collect from Honolulu airport on landing and prior to our connecting flight to Hilo.
The collection desk was not open and the adjacent company said they were not coming in that day, today, Saturday 11 May 2019.
We waited around for over 30 minutes until another traveller approached and said they had been waiting since 7am, the advertised time of opening.
I will be reporting this to my credit card company as a fraudulent charge and seek full refund.
Very poor service and I could not at all recommend this company.
| Rating: | |
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| Packages: | Single Router |
| Attended as: | Couples |
| Posted on: | 2019/05/11 |
| Activity Date: | 2019/05/11 |
Reviewed by: Clo
Very well organised delivered us to the hotel door from the cruise ship terminal
| Rating: | |
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| Packages: | Pier to Waikiki Hotels |
| Attended as: | Friends |
| Posted on: | 2019/05/08 |
| Activity Date: | 2019/05/05 |
Tips and suggestions
Reply from activity provider
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Dear Rzc
Thank you very much for choosing our service and for sharing your experience.
We’re sorry to hear that there were some areas where browsing was difficult despite a strong signal.
We're so glad to hear that overall you had a good experience, and that our staff was able to provide clear and helpful instructions.
Your kind words mean a lot to us, and we’re happy to know you'd consider renting again.
We look forward to serving you next time.