Private Town Car & SUV Airport Car Service Transportation to Waikiki & Kahala

Another perfect trip

Reviewed by: Scott

Driver arrived a few minutes early and provided a seamless ride back to the airport. Another wonderful trip! Thanks!!!

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Private Town Car & SUV Airport Car Service Transportation to Waikiki & Kahala

Every aspect of the service was perfect!

Reviewed by: Scott

Every aspect of the service, from greetings at baggage claim through delivery at the hotel was perfect! Thank you for starting our vacation with such a positive experience!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was on time and comfortable! 時間通りで快適でした!

Reviewed by: マーク

It was picked up more and more.
I was able to spend my time comfortably!
I appreciate being able to come even in the early morning!

どんどんピックアップされていく形です。
快適に過ごせました!
早朝でも来ていただけるのがありがたいです！

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Fly Shuttle Airport Transportation To and From Waikiki Hotels & Resorts

A great ride.....

Reviewed by: Dave

I scheduled a ride from the Honolulu airport to my hotel. Called when I had my luggage and the very nice van showed up about 15 minutes later. Our driver was wonderful, talkative and personable. Very welcoming for my stay in Honolulu. I'm looking forward to my return trip to the airport in a couple of days.

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Fly Shuttle Airport Transportation To and From Waikiki Hotels & Resorts

Shuttle service

Reviewed by: Vicki Freytag

I liked how they contacted me and they are very friendly and helpful

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HawaiiActivities.com Gift Certificate - Give the Gift of Aloha with Hawaii Tours

Easy from South Dakota!

Reviewed by: Deb

We knew that we were going to Hawaii in February so I bought my husband a gift certificate for Christmas. It worked well when we got there to book our activities!

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Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

Lovely

Reviewed by: Funmi

Lovely to see the Lei greeter waiting for us. Lovely experience

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I don't know the meeting place. 集合場所がわからない。

Reviewed by: タイガー

The description of the meeting place for the voucher was different from reality, and I spent over 30 minutes looking for it! In the end, I figured it out by calling, but I think first-time users would get lost! The airport information staff was also cold and it was the worst.

バウチャーの集合場所の説明が実際と違っていて、30分以上探し回りました‼︎
結局電話して場所がわかったが、初めて利用する人は
迷ってしまうと思う‼︎
空港のインフォメーションの‍♀️も冷たくて最悪だった。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's noisy. 騒がしい。

Reviewed by: タイガー

An American was talking loudly on the train, which was annoying, and I wish they would take COVID-19 prevention measures! They arrived earlier than the meeting time and got to the airport ahead of schedule!

車内でアメリカ人が大声で喋っていて、うるさいし、コロナ感染予防対策をして欲しい‼︎
集合時間より早く来てくれて、予定時間より早く空港に到着しました‼︎

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Fly Shuttle Airport Transportation To and From Waikiki Hotels & Resorts

On-time and friendly

Reviewed by: Lisa

We had a ride from the airport to our hotel and back again. The driver called to confirm with us and to confirm the pick up location. He was very friendly and helpful. We had a great chat. It was affordable and very easy.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

During the COVID-19 pandemic, with fewer travelers, your assistance was greatly appreciated. コロナ禍で旅行者も少ない中、遂行していただき、大変助かりました。

Reviewed by: びーぬ

Although it was supposed to be a shuttle service in the photos, a Charlie Taxi actually arrived. I had seen other reviews mentioning that a taxi came, and the driver clearly said my name, which was reassuring. However, if someone didn't know this, they might think a bus would come, which could be a bit scary. I was a little anxious about the meter running and whether a tip was expected since it was a taxi, but there was no payment required upon getting off.

Since I used it alone, it was cheaper than taking a taxi directly to the airport, which was great. The driver was friendly, which made me feel at ease.

When you enter your flight details at the time of booking the transfer, it determines the pickup time, so you don't have to worry about when to leave for the airport. It departs about an hour earlier than if you were to go on your own, so I wouldn't recommend it for those who want to stay until the last minute. For two or more people, a flat-rate taxi is cheaper.

I definitely recommend this service for anyone traveling to the airport alone!

写真では送迎シャトルですが、実際にはチャーリータクシーが来ました。他の方のクチコミでタクシーが来たと言うのを見ていたのと、運転手が私の名前をしっかりと言ってくださったので良かったですが、何も知らなければバスが来ると思っているので、少し怖いかなと思いました。メーターが動いていたり、タクシーなのでチップいるかな？と少し不安でしたが、降車時の支払いはありませんでした。
1人で利用しましたので、実際にタクシーを利用するよりも安く空港まで行けたので良かったです。運転手の方も気さくで安心しました。
飛行機の予約を送迎の予約時に入れると、迎えの時間が決まるので、空港に行く時間を考えなくて良いです。1時間ほど、自分で行くよりも早めに出発することになるので、ギリギリまで滞在したい人にはオススメしません。2人以上の利用は定額のタクシーの方が安いです。
1人で空港まで行く方には、是非利用して欲しいです！

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Fly Shuttle Airport Transportation To and From Waikiki Hotels & Resorts

Outstanding service

Reviewed by: JCAgui

As soon as I landed I called the service and within a few minutes I was sitting inside a clean large van with the AC keeping me nice and cool. The drive to the hotel was quick and I even got a few food pointers.
On my departure, my ride arrived earlier than I expected, which was great because I didn't want to deal with the long lines at the airport. It was new years and I was really excited that I had a service that was there for me. I got to see some of the fireworks as we were arriving at the airport which made for a great departure. Thanks again for all the great service!

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Graduation Lei Delivery - Fresh Hawaiian Lei to Hawaii and Mainland U.S.

Perfect gift to send a little bit of Hawaii!

Reviewed by: Yes to Hawaii

Great gift to send to someone missing Hawaii! Arrived fresh and flowers were beautiful. They do a really great job on packing the flowers to keep everything fresh.

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Private Stretch Limousine Airport Car Service Transportation to Waikiki & Kahala

Great splurge for Hawaii arrival!

Reviewed by: Yes to Hawaii

Celebrating something special? Want to get to Waikiki in style? This limo was GORGEOUS. I had a visitor who was new to the island and wanted to make it special. We met the greeter at baggage claim and they had sign waiting with my name. We were escorted to the limo and it was super nice. Perfect start to a staycation!

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Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

Fresh and colorful lei

Reviewed by: Mariam

Perfect welcome to Hawaii! The greeter meets you at baggage claim with a fresh-flower lei!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's simple and good. シンプルでよい

Reviewed by: まいまい

There was nothing particularly unusual, and they handled the luggage smoothly, allowing us to get to the airport without any issues. I would like to use their service again.

特に変わったこともなく、淡々と荷物の出し入れもしてくれて、スムーズに空港まで行けました。また利用したいと思います。

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Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

shuttle ride

Reviewed by: eldon

the driver was early;
people after me were not so late;
the driver got a huge tip from me

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Japanese-style friendly hospitality 日本的で親切なホスピタリティ

Reviewed by: まいむ

It seems that I almost missed the pickup due to the hotel checkout being right on time, but when I hurriedly called, the receptionist arranged for the driver to come back. The bus was mostly filled with Western travelers, and it was at full capacity. I imagine it was challenging for them to handle the sudden situation and explain things to other guests, but the driver was very kind and made various considerations while saying, "I'm sorry." I truly felt relieved and am very grateful. While American service can often feel quite dry, this company has a long history of dealing with Japanese travelers, so I felt a very Japanese spirit of hospitality.

ホテルのチェックアウトが時間ギリギリでピックアップとすれ違ってしまったようですが、焦って電話したところ再度戻ってきてくれるように受付の方が手配してくれました。バスは欧米の方がほとんどでしたが満席状態、順番にホテルを回っていたとのことで急な対応や他のお客さんへの説明も大変だったと思いますが、運転手さんも優しい方で、ごめんねーと言いながら色々気遣ってくださいました。本当にホッとしましたし、ありがたい限りです。アメリカのサービスは往々にしてドライと感じることも多いですが、日本旅行者との付き合いも長いので、すごく日本的なサービス精神を感じさせる会社さんです。

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Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

Horrible service! She was rude and very disrecpectful. Service Dec.12/2021 6pm. She changed the times of my pick up three times and got mad at me for it and called me a lair. I ended up calling a TAXI. I will be making a dispute

Reviewed by: Marcela

Horrible service! She was rude and very disrecpectful. Service Dec.12/2021 6pm. She changed the times of my pick up three times and got mad at me for it and called me a lair. I ended up calling a TAXI. I will be making a dispute with my credit card provider

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Fly Shuttle Airport Transportation To and From Waikiki Hotels & Resorts

Solid service

Reviewed by: Liz

Professional, affordable, timely. Everything I wanted from a shuttle.

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Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

First time in Hawaii

Reviewed by: Rudy Hernandez

It was very having the experience. My family was very excited. It is was our first time in Hawaii and this was a great experience.

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Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

Great Service!

Reviewed by: Jim

I used VELTRA for transportation to and from Honolulu Airport. BOTH directions were wonderful. When I came in, I went to the wrong pickup location at the airport. When I called to let them know that the van wasn't there, they just said to stay where I was and they radioed the driver and he drove to where I was to pick me up. Totally my mess up.

On the return to the airport 5 days later, the Van was right on time for pickup in front of the hotel. The driver was great. Wouldn't let me lift my luggage. He had a great personality and great knowledge of the islands. We also only made 4 stops to pick up other people. Most of the other companies make 5 or 6 stops.

I will definitely use them again, and I highly recommend them for all transportation needs.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Right outside the airport! I was able to board smoothly even without speaking English. 空港出てすぐ！英語が話せなくてもスムーズに乗車できました。

Reviewed by: ちかこ

I was anxious because I couldn't speak English, but as soon as I exited the airport, I was able to check in at a yellow counter where they assisted me in Japanese. It was written that I should make a phone call, but I was flustered because I couldn't do it well, so I was relieved. The driver spoke English, but he was polite and that was great.

英語が話せず不安だったのですが、空港出てすぐにある黄色いカウンターにて日本語で受け付けしてくれました。電話をするように書いてあったのですが、うまくかけられなくて焦ったので安心しました。ドライバーさんは英語でしたがら丁寧でよかったです。

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Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

Smile Activator

Reviewed by: Rose

I highly recommend this service!! It was the biggest smile I've seen on my husband in a long time! It was our 30 year anniversary Hawaiian trip and after that long flight, it was delightful to get a true Hawaiian greeting!! The young lady was gracious and very informative! She directed us straight to the shuttle service send took several pictures for our memory book. The flowers lasted 5 days and kept our condo smelling like a sunny floral garden.

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Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

Not bad

Reviewed by: Megan Rish

The driver was early which was nice. He talked with each passenger as they got onboard. It wasn’t too bad.

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Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

Wonderful Experience

Reviewed by: Megan Rish

Our driver was a wonderful person. Very friendly and gave us a run down on how things worked here. We look forward to using them again.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It is a quick and comfortable shuttle service. 迅速で快適な送迎サービスです

Reviewed by: あっこ

There was a desk located just outside the airport, which was easy to find. The shuttle pickup area was also nearby, so I hardly had to walk, and the wait time was about 10 minutes. The driver was friendly, and the experience was comfortable.

空港を出てからすぐの場所にデスクがあり、分かりやすかったです。シャトルが来る場所も近くてほとんど歩かず、待ち時間も10分程でした。ドライバーさんも感じが良くて、快適でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

There were discrepancies regarding matters after arriving at the airport from Japan. 日本から、空港に到着後の事柄が相違していた。

Reviewed by: ハワイ大好き

I was told in an email to call after arriving at the airport, but I couldn't get through. While I was lost, I spotted a Roberts Hawaii vehicle and, upon speaking to them, I learned that they were checking in at that location.

空港に到着後に電話するようにとメールで言われており、電話をしたがつながらず、迷っているとロバーツハワイの車を発見し話しかけたところ、その場所で受付をしていたと聞かされた。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Regarding contact information 連絡先について

Reviewed by: ミッチー

It was stated that I could contact them in Japanese with a phone number, but no matter how many times I called, I couldn't get through. When I finally did get through, a staff member who couldn't speak Japanese answered, and I felt anxious because I couldn't communicate in English.

日本語で連絡ができると電話番号が記載されていましたが、何度かけても電話が繋がらずやっと繋がったと思いましたが日本語が話せないスタッフが出て英語が通じず不安な思いをしました。

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Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

Had to do it again!

Reviewed by: Jeff

I had family members flying to Honolulu for first time back in 2019 and found I could have them receive Lei's as the came off the plane. I thought that sounded like a great greeting to Hawaii for the first time.

My family members loved it so much. I found out they were going to go back to Honolulu again because they fell in love with Hawaii. This time there was going to be a total of 5 family members traveling. I got them all Lei's.

Because of Covid, this time the greeters could not meet my family members at the gate when they deplaned. Everyone in my family still loved getting the Lei's when they reached the baggage claim area.

So be it a gift for yourself or family or friends, I highly recommend a Welcome Flower Lei Greeting at the airport.

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