Reviewed by: GOK
Honestly, I didn't have high expectations, but I enjoyed it more than I thought. There were more sea turtles than I expected, and I was lucky enough to encounter a manta ray. The sandbar was deeper than I imagined, so it was a bit different from what I pictured. I joined without knowing what to do at the sandbar, but it was great to experience snorkeling.
正直、あまり期待してませんでしたが思ったより楽しめました。ウミガメは予想以上に多く、運良くマンタにも遭遇できました。サンドバーは思ったより深かったので、イメージとは少し違いました。また、サンドバーで何をするのか不明なまま参加したのですが、シュノーケリングを体験したのが良かったです。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Friends |
| Posted on: | 2016/01/13 |
| Activity Date: | 2016/01/08 |
Reviewed by: GOK
The tour itself was really fun. The North Shore is famous for its high waves and surfing, so the ride to the destination was quite bumpy. Even I, who usually doesn't get seasick, felt a bit unwell. There were about 4 to 5 other people who also looked like they were feeling sick, and some were even vomiting. If you're joining the tour, don't forget to bring motion sickness medication.
ツアー自体はすごく楽しかったです。ノースショアはサーフィンで有名な高波のビーチなので、目的地まで向かう間はかなり揺れます。普段、船酔いしない私でも気分が悪くなりました。
自分以外にも4~5人気分の悪そうな方がいましたし、吐いている方もおられました。ツアーに参加される方は酔い止めをお忘れなく。
| Rating: | |
|---|---|
| Packages: | 檻の中から間近で見学!ケージプラン<送迎付き> |
| Attended as: | Friends |
| Posted on: | 2016/01/13 |
| Activity Date: | 2016/01/10 |
Reviewed by: ハワイ初心者
In January, it was too cold for adults to swim in the ocean or pool, so I joined a hiking tour.
As we progressed, the guide explained about the plants and animals in the tropical rainforest, and we ended up seeing a waterfall. I had thought Hawaii was just about the beaches, but it was great to walk through such a tropical rainforest at a distance and difficulty level that even preschoolers could manage.
I highly recommend this tour for those who are tired of the beaches in Hawaii. It might be especially good for families with children, as it's also beneficial for their English education.
1月で海やプールに入るのに
大人には寒く、
することがなかったので
ハイキングに参加しました。
熱帯雨林の植物や動物のことを
ガイドが説明してくれながら
進み、最後は滝を見れました。
ハワイはただのビーチだけと思っていたのですが
このような熱帯雨林を
幼稚園児でも歩けるぐらいの距離と難易度で歩け
とてもよかったです。
ハワイのビーチに飽きた人には
是非おすすめのツアーです。
特に、子連れにはいいかもしれませんね。
お子様の英語の教育にもいいですし。
| Rating: | |
|---|---|
| Packages: | マノアバレーハイキング |
| Attended as: | Families |
| Posted on: | 2016/01/13 |
| Activity Date: | 2016/01/07 |
Reviewed by: ハワイ初心者
I participated in January.
I could hardly see any turtles, just catching a glimpse of them far out at sea.
And it was only for a moment.
The sandbar was just a shallow area up to my waist, even for adults, and it was completely unimpressive.
Many participants who joined thinking there would be a beach in the middle of the ocean ended up spending most of their time on the boat because the water was too cold in winter, which was very disappointing.
I believe the tours should either be held during the season when there are many turtles or only during the season when there is a beach.
1月に参加しました。
亀もほとんど見れずに
遠く海上に出てくるのを見るだけ。
しかも、一瞬。
サンドバーも、大人でも腰ぐらいある浅瀬で
まったく感動なし。
海のど真ん中に砂浜があるという触れ込みで参加されていた方も
結局冬で水が冷たくて結局船で過ごされていた方も多く、
とても残念です。
やはり、亀がたくさんいるシーズンにするか
砂浜があるシーズンのみツアーを開催するべきです。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Families |
| Posted on: | 2016/01/13 |
| Activity Date: | 2016/01/05 |
Reviewed by: ロコちゃん
It was quite far, but I was able to see whales. I took photos before getting on the boat, and they were being distributed on the boat, but I wasn't sure if it was part of the service. I didn't receive any photos... However, it was great that there were photos of the whales taken by the staff with a telephoto lens available for purchase.
何とか遠でしたが、クジラを見ることができました。
船に乗る前に写真を撮って、船で配ってましたが、サービスだったのでしょうか。
よくわからず、写真もらえず。。
スタッフの人が望遠レンズで撮ったクジラの写真が販売されていて、よかった。
| Rating: | |
|---|---|
| Packages: | おすすめプラン |
| Attended as: | Couples |
| Posted on: | 2016/01/13 |
| Activity Date: | 2016/01/01 |
Reviewed by: お試し
The weather was sunny with occasional clouds, but there was wind, and it was surprisingly cold. The sandbar had water levels up to my knees. Snorkeling at the coral reef had life jackets available, but it seemed deep and was scary for the children. We were lucky to see a sea turtle while snorkeling.
天気は晴れ時々くもりでしたが、風があり、意外と寒かったです。サンドバーは膝下くらいの水位でした。サンゴ礁にてのシュノーケリングは、ライフジャケットはありましたが、深くて子供には怖かったようです。シュノーケリングではウミガメも見れてラッキーでした。
| Rating: | |
|---|---|
| Packages: | おすすめプラン バーベキューランチ付き(~2015年12月31日) |
| Attended as: | Families with Young Children |
| Posted on: | 2016/01/12 |
| Activity Date: | 2015/12/30 |
Reviewed by: Cyndi
Wonderful way to be greeted in the wonderful Hawaii!!!
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families with Young Children |
| Posted on: | 2016/01/11 |
| Activity Date: | 2015/12/18 |
Reviewed by: Cyndi
We spent Christmas in Hawaii and went on this excursion and absolutely loved it!!! The crew was fabulous and we would do this excursion again!!! Saw a turtle and a shark and lots of other cool stuff!!! Great excursion to do 1st!!! Some folks may need a little dramimine for motion sickness, however, you don't even notice how far down you are, it's amazing!!!
| Rating: | |
|---|---|
| Packages: | Premium Submarine Tour (Larger Window) |
| Attended as: | Families with Young Children |
| Posted on: | 2016/01/11 |
| Activity Date: | 2015/12/19 |
Reviewed by: Cyndi
We spent Christmas in Hawaii and went on this excursion and absolutely loved it!!! The crew was fabulous and we would do this excursion again!!! The sandbar was soooo cool and playing volleyball on it was so fun fun!!!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2016/01/11 |
| Activity Date: | 2015/12/23 |
Reviewed by: Cyndi
We spent Christmas in Hawaii and went on this excursion and absolutely loved it!!! The crew was fabulous and we would do this excursion again!!!
| Rating: | |
|---|---|
| Packages: | Morning Whale Watch [2 hours] (until 12/31/2017) |
| Attended as: | Families with Young Children |
| Posted on: | 2016/01/11 |
| Activity Date: | 2015/12/24 |
Reviewed by: 晴れ女
The weather was nice, and I had high hopes, but unfortunately, I didn't get to see any whales. However, I enjoyed the views of Diamond Head and other sights from the sea. I was so focused on the direction where the photographer was aiming his camera, hoping to spot a whale, that I ended up feeling a bit seasick.
The lunch buffet might be a bit disappointing if you imagine it by Japanese standards; it felt more like a school cafeteria lunch. If you stay out on the deck trying to see whales, you might miss out on eating. Once you head back, the food will be cleared away, so it's better to go inside and eat at your convenience.
Even though they say there is a "Japanese guide," the person who picks you up and the one explaining about the whales both spoke English. There might have been someone who could speak Japanese somewhere, but you need to look at the photo materials on the boat to learn about the whales yourself.
If you don't see any whales, the tour is just a boat ride out to sea and back to the port, so whether you enjoy it or not really depends on luck.
天気も良く期待していましたが残念ながらクジラには会えませんでした。
しかし、海から見るダンヤモンドヘッドなどの景色は楽しめました。
カメラマンがカメラを構えている方向にクジラが出るのかと海面に目を見張っていたせいか、ちょっと船酔いしてしまいました。
ランチビュッフェは日本基準で想像するとちょっとがっかりかもしれません。学食のランチのような感じです。クジラを見ようとずっとデッキに出ていると食べ損ねてしまいます。帰路についたら片付けられてしまうので適当に中に入って食べたほうがいいです。
「日本語ガイド」といっても送迎の人も、クジラの説明の人も英語です。おそらくどこかに日本語ができる人がいたのかもしれません。自分で船内の写真資料を見てクジラのことを知る必要があります。
クジラが見られなければ港から沖に船で出て帰ってくるだけのツアーですので楽しめるかどうかは「運」次第です。
| Rating: | |
|---|---|
| Packages: | <午後プラン>ランチビュッフェ付き |
| Attended as: | Couples |
| Posted on: | 2016/01/11 |
| Activity Date: | 2016/01/06 |
Reviewed by: じゃすみん
I participated in a breakfast-only tour.
It rained on and off from the time we departed until we reached Angel's Beach, but we were able to see sea turtles, and by the time we arrived at Angel's Beach, the weather had cleared up, so I am satisfied with the tour content.
For this tour, we traveled to the site with two buses, but one of the pick-up buses took a long time to arrive... In the end, it was about 45 minutes after the first bus left that they finally came to pick us up.
The guide who was with us on the way seemed to leave because they were going to the next tour time, and they said, "Please wait here. If it rains, wait over there (at the public restroom with a roof)!!" which made me feel very anxious.
I never expected to feel so uncomfortable just because the buses were different, even though it was the same tour. It's really disappointing because the content of the tour was very good.
朝食のみのツアーに参加しました。
出港時〜天使の海に行くまでの間雨が降ったりやんだりを
繰り返していたのですが、ウミガメは見ることができましたし、天使の海に着いた頃には晴れていたのでツアーの内容には満足しています。
今回のツアーは2台のバスで現地まで行ったのですが
迎えのバスのうち1台がなかなか来ず。。。
最終的に1台目のバスが出発してから45分ほどたってやっと迎えに来てくれる・・・といった感じでした。
行きにはいてくださったガイドさんも次の時間帯のツアーにいくからなのか
【ここで待っていてください。雨が降ったらあそこ(屋根のある公衆トイレ)で待っていてください!!】という言葉を残し、行ってしまったのでとても不安な気持ちになりました。
同じツアーなのに
バスが違うだけでこんなに嫌な気持ちなるなんて思いませんでした。
ツアーの内容はとてもよかったので残念でなりません。
| Rating: | |
|---|---|
| Packages: | 早朝プラン スナック朝食付き(~2015年12月31日) |
| Attended as: | Couples |
| Posted on: | 2016/01/11 |
| Activity Date: | 2015/12/26 |
Reviewed by: ソウェイ
There are many attractions like the Jumbo Ocean Pool at Nagashima Spa Land. Moreover, the wait time is almost zero! I had a great time. However, due to the limited number of staff, there were some slides that couldn't be enjoyed at certain times, so you'll need to plan accordingly to experience all the rides.
ナガシマスパーランドのジャンボ海水プールみたいなアトラクションがたくさんあります。
しかも待ち時間ほぼ0!とても楽しめました。
ただ、スタッフが少ないからなのか、時間帯によっては楽しめないスライダーもあったので、全種類遊ぶためには工夫する必要があります。
Thank you for your comment, Soei. Please make sure to enjoy Wet 'n' Wild when you visit Hawaii again.
ソウェイ様、コメントありがとうございました。どうぞハワイにお越しの際には是非又ウエットアンドワイルドでお楽しみください。
| Rating: | |
|---|---|
| Packages: | BBQランチ食べ放題プラン(2015/12/31まで) |
| Attended as: | Friends |
| Posted on: | 2016/01/11 |
| Activity Date: | 2015/12/14 |
Reviewed by: グッドウィング
A family with five children aged 4 to 14 participated. The weather was favorable, and we had truly wonderful views and experiences. The sea was a bit cold, so the 4-year-old couldn't stay in for too long, but they enjoyed it.
4歳から14歳まで子どもが5人の家族で参加しました。
天候に恵まれ、本当に素晴らしい景色と体験が出来ました。
海は少し寒かったので、4歳の子は余り長い時間入ってられませんでしたが、たのしめました。
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2016/01/11 |
| Activity Date: | 2016/01/08 |
Reviewed by: -PAUL-
I mentioned this before on the phone. This was fun, but was only able to do one activity. Unfortunately the ad misleads you into thinking you can do whatever activities, whenever. You are allowed to swim, snorkel, bike ride or hike in the morning. Then you can either surf(which you cant cause it will cost you more when you never did it, apparently you have to take a lesson before using their boards), kayak, or stand up paddleboard in the afternoon. It just was a disappointment to have an expectaion of what to get for my day, then not do it. In other words, two spereate locations for the morning and afternoon activities, so majority of your time is traveling. Which is fine, but also would of have a different opinion. Knowing what i know now, i probably would never choosen this activity.
I missed the bus to go to the afternoon location, needless to say i was given the wrong time by tourist, but honsestly by the time i got there, i was out of time. One thing that is odd is the memory game, being dropped off somwhere and being picked up elsewhere. However, the people that works at the snorkel rental place, especially that young kid, clueless to his surroundings. Knew who i was & i who else i was there with in regards of the other party on the tour bus & couldnt inform me of the other party making it back. So knowing the time i had to be picked up, this kid not being observant and missing the bus is all my fault, right? So thanks for that! I had to wait for the city bus to pick me up to find out where the tour bus was to get back on it.
All in all, i only did one activity and did a lot of sitting & waiting around. Snorkeling was fun, but was my excitement was short lived with the turmoil. I had fun snorkeling, and thats about it. Oh yeah, dont worry, ill take care of that bus fare!
We are sorry you got the pick up times mixed up and were forced to catch a city bus to catch up , therefore missing your second activity. Normally we have other drivers on the North Shore and could have expatiated things so sorry for that too.PLEASE GIVE US A FUTURE DATE TO COMP YOU THE TOUR SO WE CAN SHOW YOU WHAT ITS REALLY LIKE.
P.S; FOR SAFTEY REASONS SURFING IS THE ONLY ACTIVITY WHICH IF YOU HAVE NO PRIOR EXPERIENCE WE REQUIRE YOU DO A LESSON. Those with some prior experience may surf with our basic package pricing.
Aloha Justin
| Rating: | |
|---|---|
| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Solo Travelers |
| Posted on: | 2016/01/11 |
| Activity Date: | 2015/05/16 |
Reviewed by: まりにゃん
It wasn't that close, but I was able to see the whales' spouts several times. The staff were very nice, and when I said I didn't understand English, they explained everything in Japanese. Even if I hadn't seen the whales, just cruising in the waters of Hawaii was very pleasant.
そんなに近くはなかったんですが、何度か鯨の潮吹き見れました。
スタッフさんもとてもいい方で、英語がわからないと言ったら日本語で説明してくれました。
クジラが見れなくてもハワイの海をクルージングしているだけでとても気持ち良かったです。
| Rating: | |
|---|---|
| Packages: | 午前プラン<~2020/12/17> |
| Attended as: | Friends |
| Posted on: | 2016/01/10 |
| Activity Date: | 2016/01/04 |
Reviewed by: Yachitsu
The day I participated was clear and the wind was gentle, making it incredibly beautiful! The contrast between the sea and the sky was stunning! I heard there are cloudy days as well, but when it's sunny, the view is breathtaking!! I want to go again!
参加させて頂いた日が快晴で風も穏やかだったのもあり、凄く綺麗でした!
海、空のコントラストが美しかったです!
曇りの時もあるみたいですが、晴れている時は絶景です!! もう一度行きたいと思いました!!
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Families |
| Posted on: | 2016/01/10 |
| Activity Date: | 2016/01/07 |
Reviewed by: r.k
I joined a morning tour. The guide was interesting and I had a great time, and I saw quite a few sea turtles. In the morning, when we got off the boat, the water was about waist-deep, and we walked a bit to the sandbar. Even so, it was still up to my knees. The sea was very beautiful.
朝出て行くツアーに乗りました。ガイドさんは面白くて楽しめましたし、ウミガメもかなり見えました。朝は船を降りると腰ぐらいまでの深さがあり、少し歩いてサンドバーに。それでも膝上くらいまではありました。海はとても綺麗でした。
| Rating: | |
|---|---|
| Packages: | 早朝プラン スナック朝食付き(~2015年12月31日) |
| Attended as: | Families |
| Posted on: | 2016/01/09 |
| Activity Date: | 2015/12/15 |
Reviewed by: 40代女性 ハワイ2回目
The zip line was physically demanding, but it was exciting and fun! The friendliness of the staff and the enjoyable atmosphere were also very good. My whole family said they were glad to participate.
The start was terrible as we waited 30 minutes for the bus. It was stated that if it didn't arrive in 10 minutes, we should call, so I did, but since it was in English, the conversation didn't go well. I called twice. During the second call, I was told to wait another 10 minutes, and after 30 minutes, the bus finally arrived. The voucher said to wait in front of the Ilikai Hotel, but the pickup was in front of the road, not at the entrance. Also, instead of calling me by name, they shouted "Zip line!" and I almost didn't realize it in time, which was scary.
Once we arrived, the staff were very friendly and created a fun atmosphere. With gestures, I could generally understand what they were saying in English!
First, we registered our profiles and consent on a wall-mounted PC screen. We had to leave all our belongings behind and participate with just our bodies. It was mandatory to use the restroom before joining.
We moved around the site in a jeep, and it was fun with the bumpy ride that splashed mud everywhere.
After that, we slid down the zip line, starting with the staff demonstrating how it’s done. Then, two people at a time took turns sliding. Before sliding, the staff communicated via walkie-talkie to inform each other of who was going next. The instructions before sliding were precise, which made me feel safe.
There are two ways to slide: fast and slow, and they provided a briefing on this. We slid down seven lines, doing various styles including upside down.
The course included climbing down with ropes, using arm strength to pull ourselves up, and a suspension bridge. We also had bananas and nuts to eat and could drink water, making it feel like an obstacle course. There were two zip line options in Hawaii, one in Croatia and this one, but we chose this one because it seemed more fun. I think we made the right choice.
While enjoying the zip line, I was impressed by the staff's skill and professionalism.
I believe my whole family enjoyed it. As a gesture of gratitude, I gave a small tip to two staff members I was able to identify during the tour. After finishing, it seems they go on break, so it’s best to give tips right away if you want to.
Thank you very much.
ジップライン、体力使いましたがエキサイティングで楽しかったです!
スタッフさんのフレンドリーさと楽しい雰囲気もとても良かったです。
家族みんな参加して良かったと言っていました。
スタートは最悪でバスを30分待ちました。10分待ってこなかったら電話と記載があったのでかけましたが、英語なので会話が成立しません。2回も電話かけました。2回目に10分待つように言われて、30分待ちで来ましたが、バウチャーはイリカイホテルの玄関前とありましたが、迎えに来たのはホテル前の道路の前で玄関前には来ませんでした。また「●●さん」と名前で呼ばずに、「ジップライン!」と叫ばれてすぐに気が付かず、乗り遅れなくて良かった。怖い・・と思いました。
現地に付いたら、スタッフさんはとてもフレンドリーで楽しい雰囲気で、ゼスチャーもあるのか英語なのに何を言ってらっしゃるのかが大体解りました!
最初にプロフィールと承諾を壁掛けのPC画面で登録します。
持物は全てあずけて身体一つ。必ずトイレをしてから参加です。
ジープで敷地内を移動しますが、泥が飛んでくるくらいグネグネ運転で楽しかったです。
その後ジップラインを滑走しますが、最初まずスタッフさんが滑って見本を見せてくれます。
その後順番に2名ずつ滑走します。滑走前にはスタッフさんがトランシーバーで連絡を取り合い、誰が滑るかを名前を伝えています。滑る前の滑走の手順も正確で安心して滑れました。
滑り方には速く滑る方法と、ゆっくり滑る方法があります。これをレクチャーしてくれます。
7本滑りましたが、逆さになったり、いろんな滑り方をしました。
コースの中には、上から縄で下に降りたり、下から上に腕力を使って自分を引上げたり、吊り橋があったり、途中バナナやナッツも食べたり、水を飲めたりアスレチックのようでした。
ジップラインはハワイでクロアチアと2つあったのですが、こちらの方がコースが楽しそうだったので私達はこちらを選びました。多分正解でした。
ジップラインを楽しむとともに、スタッフさんの滑走の上手さや仕事ぶりが素晴らしく関心してしまいました。
家族みんな楽しめたと思います。感謝の気持ちを込めて、一緒に回ったスタッフさんで発見できたスタッフさん2名にチップを少しお渡ししました。終了すると休憩に入られるみたいで姿がすぐにいらっしゃる場所が解らなくなりますので、渡したい方はすぐに渡したほうが良いです。
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Families |
| Posted on: | 2016/01/09 |
| Activity Date: | 2015/12/30 |
Reviewed by: 40代女性 ハワイ2回目
Reservations are quite popular and can be hard to secure, so I recommend booking early.
We made a reservation for five people at 6 PM and were seated immediately without any wait. We had a table by the window, and the table was nicely set with a cloth.
Initially, we ordered drinks, but please note that these drinks are not included in the buffet and come at an additional charge.
The waiter was attentive and promptly cleared our plates.
After that, we were free to help ourselves to the buffet, which offered a variety of options including salads, main dishes, desserts, and soups. Unlike in Japan, there were no drinks like coffee or bread available.
The variety of dishes was satisfying, and the flavors were to the liking of Japanese tastes. There was kimchi, which tasted almost the same as what you would find in Japan. The sashimi was delicious, and the wasabi soy sauce was prepared like a dressing, with just the right flavor. The crab had a rich and robust taste, which was also very good.
Some family members commented that certain desserts and the cherries in the drinks were not to their liking.
The drink payment did not include a tip, so I did give a tip, but since I paid at the register, I was worried whether it would reach the waiter.
I rated it 4 points due to the lack of a romantic atmosphere, but if you're looking to dine in Hawaii, I would want to make a reservation at this restaurant again. I think the prices are reasonable compared to others, so it’s about right.
人気でなかなか予約が取れませんので早めの予約をおススメします
5人で18時から予約し訪問しましたが、案内は待ち時間無しですぐに案内して頂けました。
窓際の席でテーブルにはクロスがかけられていました。
最初はドリンクの注文をしますが、このドリンクは有料でビュッフェには含まれていません。
ウエイターさんはまめに皿を引上げてくれます。
その後ビュッフェを自由に取りに行きます。サラダ・メイン料理・デザート・スープなどいろいろあります。日本と違うのはコーヒーなどのドリンクやパンなどが無い点です。
料理の種類は満足出来る程あり、味も日本人好みです。キムチがありましたが日本で食べるキムチの味とほぼ同じです。刺身も美味しく、わさび醤油がドレッシングのように用意されていますが、味が丁度良いです。カニの味も濃くしっかりしていて美味しかったです。
家族からまずいと意見が出たのは、デザートの一部とドリンクに入っているさくらんぼです。
ドリンクの支払いにはチップが含まれておらず、一応チップもお渡ししましたが、レジで支払ったのでウエイターさんに手渡されるのか心配になりました。
雰囲気がロマンティックで無い点で4点ですが、ハワイで食事を取るならまた予約したいレストランです。価格は他も高いしこれくらいかなと思います。
| Rating: | |
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| Packages: | ディナー(シーフードビュッフェ) |
| Attended as: | Families |
| Posted on: | 2016/01/09 |
| Activity Date: | 2015/12/30 |
Reviewed by: ひとり旅
At the beginning, I was told that there would be a bit of a stronger warning for safety in the ocean, and that was indeed the case. Even though I understood, it still made me feel a bit down. Surfing was fun.
I felt uncomfortable listening to some rather rude things said to another man, perhaps because they thought he didn't understand English. I wondered if men of the sea are just that foul-mouthed!?
最初の説明で海では安全のため少し強めに注意されます。と言われてその通りでした。
わかってはいても心は少し折れました。
サーフィンは楽しかったです。
英語がわからないと思ったのか、他の男性に結構失礼なこと言ってたのが、聞いてて不愉快に感じました。海の男は口が悪いものなのか!?と思いました。
Thank you very much for participating in the tour.
While we are glad to hear you enjoyed surfing, we sincerely apologize for any discomfort caused by the remarks made by our staff.
Upon confirming the matter with the local operating company, we received a response that included an apology and a commitment to reinforce staff retraining. We will strive to provide even more satisfactory services based on your valuable feedback.
Thank you again for your precious input amidst your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
サーフィンを楽しんでいただいた反面、担当スタッフの発言によりご不快な思いをさせてしまいましたこと、お詫び申し上げます。
今回の内容を現地催行会社に確認させていただきましたところ、お詫びの言葉とともに、スタッフの再教育を徹底するとの回答がございました。
お客様からの貴重な体験談を元に、更にご満足いただけるサービスを提供出来るよう努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Solo Travelers |
| Posted on: | 2016/01/09 |
| Activity Date: | 2015/12/17 |
Reviewed by: Sayaka
Even in Hawaii, it was cold in December. The half-day course was just right. I recommend it as a trial for those who want to try snorkeling. Since you just swim back and forth while looking at the coral, it was fine even if you’re not very confident in your swimming skills. As others have commented, the sandbar depends on the timing of the tides, so it was a bit disappointing. However, I was happy to see not only sea turtles but also manta rays!
ハワイと言えども、12月寒かった。半日コースでちょうど良かったです。
シュノーケリング始めてみたい方にはお試しとしてお勧めです。
行列を作りながらサンゴを見て往復するだけなので泳ぎに多少自信がなくても大丈夫でした。
サンドバーは他の方もコメントしている通り、潮の満ち引きのタイミングもあるので残念ながらといった感じでした。
ただし、ウミガメはもちろん、マンタも見られたのでhappy!でした!
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2016/01/08 |
Reviewed by: HIROMI
We participated as a family.
We joined the jeep tour and the private beach.
The jeep tour had stunning views... and it was quite thrilling (laughs).
At the private beach, we had a very relaxing time, and there were plenty of activities like kayaking, table tennis, and volleyball, which made my elementary school son very satisfied.
The adults were able to enjoy some soothing time swaying in hammocks.
There was also a tour guide who spoke Japanese, so we could have a fun time without any worries.
We were blessed with good weather, and this became the best memory of our trip.
家族で参加しました。
ジ-プツア-とプライベ-トビ-チに参加
ジ-プツア-は景色が素晴らしかった・・・迫力も(笑)
又、プライベ-トビ-チではのんびりした感たっぷりあり
カヤックや卓球、バレ-等遊具も充実していて小学生の息子も大満足でした。
大人はハンモックに揺られ癒しの時間をゲットできました。
日本語も話せる添乗員さんもいて不安なく楽しい時間を過ごすことができました。
お天気にも恵まれ今回の旅行で一番の思い出になりました。
| Rating: | |
|---|---|
| Packages: | おすすめプラン(2016年3月31日まで) |
| Attended as: | Families |
| Posted on: | 2016/01/07 |
| Activity Date: | 2016/01/04 |
Reviewed by: Frank
The crew on the boat are total pro's. Extremely safe and a lot of fun! Did the 800 foot line ride, will definitely be doing it again next visit. Lots of great pics taken by the crew, cost under $30 for SD card. The boat ride was awesome too! Thank you!!!
| Rating: | |
|---|---|
| Packages: | Deluxe Flight - 800ft Line (8 min) Early Bird Special |
| Attended as: | Couples |
| Posted on: | 2016/01/07 |
| Activity Date: | 2015/12/24 |
Reviewed by: NOBU
Unfortunately, we couldn't see any whales. While it's part of the luck of the draw, I wished there had been more entertaining activities to enjoy.
残念ながら、クジラは見ることができませんでした。これは時の運もあるのでしょうがないのですが、それ以外にもっと楽しませるエンターテイメントが欲しかった。
Thank you very much for participating in our cruise. We are very sorry that you were unable to see any whales this time. Please come back again to search for active whales on another occasion. All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回、クジラをご覧いただく事ができず、大変残念に思います。
またの機会にアクティブなクジラを探しにいらして下さい。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+カルチャー体験+昼食<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2016/01/07 |
| Activity Date: | 2016/01/03 |
Reviewed by: kaoru
It was a level of satisfaction beyond my imagination. Enjoying horseback riding in the great outdoors at a leisurely pace is just the best! The staff were very friendly, and I thought I would love to come back again!
想像を超えた満足感でした。
ゆっくりとした時間で、大自然の中で乗馬を楽しめるなんて、最高です!
スタッフの方々もとても感じが良くて、また来たいなと思いました!
| Rating: | |
|---|---|
| Packages: | 体験コース(1.5時間) |
| Attended as: | Families |
| Posted on: | 2016/01/07 |
| Activity Date: | 2016/01/04 |
Reviewed by: MsWsDGs
Pretty good transportation to and from the luau. Lots of activities for both oldies and young ones. Having been to the same luau about 5 years ago, it was good to see that they changed their dinner program and made it still interesting.
Getting to the luau site early proved to be beneficial as you can enjoy games and other activities available. Food was substantial, although not much options for vegetarians. Dessert was also pretty subpar. Over-all though, pretty good value for your money.
| Rating: | |
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| Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
| Attended as: | Families with Young Children |
| Posted on: | 2016/01/07 |
| Activity Date: | 2015/08/18 |
Reviewed by: PINE
I was disappointed that I couldn't see any whales. The boat was quite rocky, and since the ride was long, I wouldn't recommend it for those who get motion sickness (I had hardly ever experienced seasickness, but I was completely affected this time). However, I did enjoy the scenery, so that was a positive aspect.
クジラが見れず残念だった。
船が揺れやすく、乗船時間が長いので、乗り物酔いをする人はおすすめできません(私は船酔いを殆どしたことがなかったのに、完全にやられましたから)。
景色は楽しめたのでその点は良かった。
| Rating: | |
|---|---|
| Packages: | 午前プラン<~2020/12/17> |
| Attended as: | Friends |
| Posted on: | 2016/01/07 |
| Activity Date: | 2015/12/12 |
Reviewed by: Emily
Service and crew were great! Saw a couple humpback whales swimming from a distance. May have not been late enough in the season to see as much as expected.
| Rating: | |
|---|---|
| Packages: | Morning Cruise with Breakfast |
| Attended as: | Couples |
| Posted on: | 2016/01/06 |
| Activity Date: | 2016/01/03 |
Reviewed by: Rick
Our experience was excellent. The guides/Instructors were outstanding. Our family had an absolutely great time. From transportation to prep to time in the water at Hanauma Bay all went very smoothly. Dan Kelly was particularly wonderful instructing our grandchildren. We highly recommend this tour.
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2016/01/06 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour. However, we sincerely apologize for not being able to provide satisfactory service regarding the return transfer, despite your enjoyment of the sea turtle watch and Angel's Sea.
Upon checking with the operating company about the situation on the day, we received a report that, as you mentioned, the bus arrival was significantly delayed due to the delay. We are truly sorry for making you wait for a long time in an unfamiliar place, especially with the guide being away, which must have caused you anxiety. We take your feedback seriously and, together with the operating company, will strive for further service improvement in the future.
Thank you very much for your valuable feedback during your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ウミガメウォッチや天使の海はお楽しみいただいたにも関わらず、帰りの送迎につきましては、
ご満足いただけるサービスを提供できませんでしたこと、お詫び申し上げます。
催行会社に当日の状況を確認しましたところ、仰るとおり遅延のためバスの到着が大幅に遅れてしまったとの報告がございました。
慣れない土地でガイドも離れてしまい、不安なお気持ちで長い間お待ちいただくこととなり、誠に申し訳ございません。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム