Reviewed by: Fiona Sherry
Great food, great service, friendly and attentive staff. The show was awesome would love to do it again when we come back in 2019!!
| Rating: | |
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Families |
| Posted on: | 2017/09/21 |
| Activity Date: | 2017/09/18 |
Reviewed by: あーつ
There was a bit of a delay in the pickup, but the driver was very nice, which was great! The couple we were with were all good people, and it turned out to be a wonderful experience.
なかなかお迎えが来ないハプニングもありましたがドライバーさんがとても良い人でよかったです!
ご一緒したカップルの方たちも皆いい人でとても良い経験になりました
| Rating: | |
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| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2017/09/21 |
| Activity Date: | 2017/09/14 |
Reviewed by: 船酔いさん
This company operates only in English. We went quite far out to sea by boat, and I got seasick. Even if you think you're fine, I recommend taking motion sickness medication. The boat really sways, and if there are many participants, it can be tough being on the boat for a long time. Still, we were able to go parasailing safely! Since I had mentioned beforehand that it was our honeymoon, we received several water landing services... Compared to the other participants, my husband and I ended up completely soaked, haha. If you ask for photos, they take a lot of fun pictures. For $30, you get the data on an SD card. There was a moment to tip the staff, but I only had $30 with me and couldn't pay. I'm sorry... I don't know what height everyone else signed up for, but we flew quite high. Honestly, I feel like the staff doesn't keep track of which group signed up for which height. If you’re okay with heights and want to enjoy the thrill of landing in the water, I definitely recommend giving it a try!
こちらの会社は英語のみです。船でかなり沖まで行くのですが私は酔いました。大丈夫と思ってても酔い止めを飲むことをオススメします。本当に揺れますし参加者が多い場合ずっと船の上なのでキツイです。それでも無事パラセーリングは出来ました!ハネムーンということを事前に伝えていたので何回も着水サービスがありました…他の参加者に比べて私達夫婦は全身びしょ濡れになりました笑 写真を頼むと面白い写真いっぱい撮ってくれます。$30でSDカードでデータくれます。スタッフさんにチップをあげるタイミングもありましたが持ち合わせが$30しかなく払えませんでした。ごめんなさい。。それぞれどの高さで申し込んでいたのかわかりませんがかなり高い位置まで飛びました。正直スタッフさんがどのグループがどの高さで申し込んでいるのか把握してない気がします。高いとこ大丈夫で着水スリルを楽しみたい方はぜひ体験してみてください!
| Rating: | |
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| Packages: | 【期間限定】早朝割引プラン/高さ120メートル |
| Attended as: | Couples |
| Posted on: | 2017/09/20 |
| Activity Date: | 2017/09/15 |
Reviewed by: こすけ
Even if you don't understand English, you can manage to understand through the instructor's gestures. Also, the board is large and stable, so I think anyone can ride it once they get the hang of it.
英語が分からなくてもインストラクターの方のジェスチャーでなんとか理解できます。また、ボードが大きく安定しているため、コツさえつかめば誰でも乗ることが出来ると思います。
| Rating: | |
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| Packages: | グループレッスン |
| Attended as: | Couples |
| Posted on: | 2017/09/20 |
| Activity Date: | 2017/09/18 |
Reviewed by: こすけ
When we arrived at the sandbar, it started to rain, and we couldn't see the sandbar in its original form. However, compared to the surrounding sea, the color was clearly different and very beautiful.
サンドバーに着くと雨が降り出し、本来のサンドバーの姿を見ることが出来ませんでした。ただ、周りの海と比べて、明らかに色が異なりすごく綺麗でした。
| Rating: | |
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| Packages: | 軽食付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/09/20 |
| Activity Date: | 2017/09/16 |
Reviewed by: おじぎり
I'm not sure if it was just coincidence or if it's because Americans are like that, but at first, they provided serious instruction, but in the second half, only one out of three was actually teaching while the others were chatting. I heard that we would finish around 3 PM, but we wrapped up by 2 PM, and I wanted to surf more.
たまたまなのか、アメリカ人はそういう民族の人たちということなのかわかりませんが、最初の方は真面目に指導してくれましたが、後半は雑談をして3人中1人しか指導してくれませんでした。
解散も15時くらいと聞いていたのに14時には解散をして、もっとサーフィンしたかったです。
| Rating: | |
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| Packages: | グループレッスン |
| Attended as: | Solo Travelers |
| Posted on: | 2017/09/20 |
| Activity Date: | 2017/09/17 |
Reviewed by: Sania
A shuttle came and picked us up from our hotel to take us to the site. We then got on a boat and they took us to a course where we had to wait our turn to get on the jet skis. It was great for us beginners, as the course was in a circle with buoys marking where you had to go. We felt super safe the entire time. They attach a Go Pro and have it take pictures for the first half and then a video for the last half, which is available for purchase after. I highly recommend paying $5 before for the goggles, they were super helpful in keeping the salt water out of our eyes.
| Rating: | |
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| Packages: | Special Deal! 2-for-1 Review Rebate - Tandem Ride |
| Attended as: | Friends |
| Posted on: | 2017/09/20 |
| Activity Date: | 2017/09/18 |
Reviewed by: みしぇ
I only had the image of playing at Waikiki Beach when thinking of Oahu, but there are tours that allow you to experience the grandeur of nature, such as mountains and forests. Additionally, for movie lovers, this is an irresistible activity, and my husband and I were extremely excited just to be able to visit the filming locations of Jurassic Park, which we both love.
Here are my impressions in bullet points:
- I was thrilled to see the filming locations of Jurassic Park and Jurassic World in person. In particular, it was exhilarating to explore the sets that were used for filming while riding in a jeep. (Entering the cage of the Indominus Rex from Jurassic World and seeing the claw marks on the walls that were left from the time of filming was the most exciting part.)
- The ocean tour on the cruise was beautiful, and the splashes felt wonderful. We also saw quite a few sea turtles, which was exciting.
- For those who are not interested in movie locations, there are activities at Secret Beach, and you can also ride buggies through the magnificent nature, so I think you can still have a great time. We didn't choose the buggy activity, but watching the tour guests riding buggies next to us made me really envious. It looked like so much fun.
オアフ島と行ったらワイキキビーチで遊ぶというイメージしかなかったが、山や森などの自然も壮大さを体験できるツアー。
また、映画好きにはたまらないアクティビティであり、私たち夫婦は共にジュラシックパークが大好きなのでそのロケ地を見て回れるという時点で最高に興奮した。
↓箇条書きで感想。
・ジュラシックパーク、ジュラシックワールドのロケ地を生で観れたこと。
とくに、ロケ地で使ったセットがそのまま残っていてその中をジープに乗って探索することができとても興奮した。
(ジュラシックワールドのインドミナスレックスの檻の中に入れて、壁の爪痕なども映画当時のものがそのまま残っておりこれが一番興奮した)
・クルーズに乗っての海上ツアーでは海がとても綺麗でしぶきがとても気持ち良かった。
また、ウミガメもかなり見れてこれも興奮した。
・映画ロケにまったく興味ない人は、シークレットビーチのアクティビティがあったり、
バギーに乗って壮大な自然を疾走するのもあるのでそれでも十分楽しめると思う。
我々はバギーのアクティビティは選択しなかったのだが、横でバギーで走っているツアー客を見ていたらすごい羨ましくなった。とても気持ちよさそうだと思う。
| Rating: | |
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| Packages: | 通常プラン(2018年3月31日までのご参加) |
| Attended as: | Couples |
| Posted on: | 2017/09/20 |
| Activity Date: | 2017/09/15 |
Reviewed by: MPS
First time to the islands for my fiancee and I, and we weren't sure on what to do. So many different activities and excursions to choose from, it's like how do you know which one to do???
Well, we are sure glad we chose this one!!! So much fun in every aspect!! The scenery is amazing in itself so it was hard to complain. But the tour was awesome, we loved hanging out at the sandbar, having a few drinks, taking great pictures, and playing volleyball. Oh and the lunch....seriously one of the best burgers I've ever had!! Then snorkeling on the reef was so much fun!! Got to see so much marine life and also the sea turtles!! But most of all what made the tour truly amazing, was the awesome staff! They made us feel so welcome!! They were super friendly, truly knowledgeable, and all around good people.
If their is one thing I took away from this tour is that, the staff/people make it truly wonderful. This tour is a MUST is you're going to Oahu.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/09/19 |
| Activity Date: | 2017/09/12 |
Reviewed by: Diana
Our guide was informative and personable. I had thought that a more complete tour was included, but we did get comprehensive into regarding behind-the-scenes operations. Unfortunately, we didn't allow enough time to explore the other areas.
| Rating: | |
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| Packages: | (Temporarily Not Available) Heart of the Missouri - Premium Guided Tour |
| Attended as: | Couples |
| Posted on: | 2017/09/19 |
| Activity Date: | 2017/09/14 |
Reviewed by: たいちん
The driver was very kind, and I had a great time in the car! The parasailing went really high, and it was astonishing, but I enjoyed it! It was totally fine even though I couldn't speak English. 😊
ドライバーの方もとても親切で、すごい車内から楽しませてもらいました!パラセイリングはすごく上まで上がり、驚愕でしたが、楽しませてもらえました!英語話せなくても全然大丈夫でした(^^)
| Rating: | |
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| Packages: | 高さ90メートル |
| Attended as: | Couples |
| Posted on: | 2017/09/19 |
| Activity Date: | 2017/08/21 |
Reviewed by: たいちん
I was very moved to be able to see dolphins up close in the ocean. At one point, a small child started crying, but thanks to that, it seemed like the dolphins came closer, and I was able to experience their gentleness as well. 😊
イルカを海に入って間近で見ることができてとても感動しました。途中小さいお子さんが泣いてしまったのですが、そのおかげでイルカが近くに寄ってきてくれたみたいで、イルカの優しさにも触れられました(^^)
| Rating: | |
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| Packages: | 7:00 出港(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2017/09/19 |
| Activity Date: | 2017/08/21 |
Reviewed by: osaka47
In the wide grasslands, I leisurely enjoyed time with my horse and friends. From the top of the hill, I could see Turtle Bay. The guide was also very kind and provided great assistance.
広い草原の中を、ゆったりと馬と友達に。丘の上からはタートルベイが見えました。
ガイドさんも優しく案内してくれ、とてもよかったです。
レビューをありがとうございます!楽しい時間を過ごしていただけたことを嬉しく思います。またお会いできることを願っています。
マハロ、
エミリー・ヘルナンデス
ガンストックランチ
Thank you so much for your review! We are happy you had a nice time and hopefully we will see you again.
Mahalo,
Emily Hernandez
Gunstock Ranch
| Rating: | |
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| Packages: | 体験コース(1時間) |
| Attended as: | Families |
| Posted on: | 2017/09/19 |
| Activity Date: | 2017/08/21 |
Reviewed by: rica
It rained a little the day before, so the water was a bit murky, but the sea was beautiful! The tide was almost high, with water up to chest height, but it felt great! It's reassuring that someone speaks Japanese to guide us! I want to participate again!
前日に少し雨が降って、少し濁っていましたが、海は綺麗でした♡
ほぼ満潮で胸の高さくらいまで水がありましたが、気持ちよかったです!
日本語の方が案内してくださるので安心です!!
また参加したいです(๑'◡͐'๑)
| Rating: | |
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| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Couples |
| Posted on: | 2017/09/19 |
| Activity Date: | 2017/09/15 |
Reviewed by: rica
After reading the reviews, I took motion sickness medication, but after a while of flying, I experienced hyperventilation and nausea, which was tough. Out of the five groups with ten people, I was the only one who got sick (laughs). The others seemed to be having a great time (laughs).
Once the boat leaves, whether you feel like throwing up or lose consciousness, you can't go back to land. Especially after flying, your voice and gestures can't reach anyone, and you're just at their mercy.
However, the scenery was amazing! Up in the air, it was calm, and if you were just flying normally, there wouldn't be any turbulence. But we were shaken quite a bit, which made us feel sick.
I personally won't do it again, but if you're interested and confident you won't get sick, definitely give it a try!
レビューを読んで、酔い止めを飲んだんですが、飛んでしばらくしたら過呼吸プラス吐き気で大変でしたo((>_<))o
私たち含め5組10名の参加で、酔ったのは私だけ(笑)
他の方たちはすごく楽しそうでした(笑)
船が出ると吐こうが意識を失おうが陸には戻れません。
ましてや飛んだ後は声もジェスチャーも届かず、されるがままです(´-﹏-`;)
でも、景色は最高でした!
上空は静かで、普通に飛ばされてるだけなら揺れはないです。が、かなり揺らされます。私たちはそれで酔いました(´-﹏-`;)
私はもぉ2度とやらないけど、興味ある方で酔わない自信がある方はぜひやってみてください(๑'◡͐'๑)
| Rating: | |
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| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2017/09/19 |
| Activity Date: | 2017/09/16 |
Reviewed by: サリー
The wind was strong, and I struggled to paddle the kayak, but I was helped along the way! The scenery was beautiful, and I definitely want to come back. The instructor, Leo, was a lot of fun and made for great memories! Thank you!
風が強くてカヤックを漕ぐのに悪戦苦闘しましたが、途中運んで下さって助かりました!!そして景色がとても綺麗で、絶対また来たいと思いました。インストラクターのLEOさん、凄く楽しくて良い思い出になりました!ありがとうございます。
Dear Sally,
Thank you for participating in the tour and for your comments.
We are glad to hear that you enjoyed kayaking despite the strong winds and that you created many memories on Leo's tour.
We look forward to your participation in our future tours.
Sincerely,
The staff at Kailua Beach Adventures
サリー様
この度は、ツアーにご参加及び、コメントご記入、ありがとうございました。
強風の中、カヤックを楽しんで頂けた?、Leoのツアーでたくさんの思い出作って頂けたようで、私どもも嬉しく思います。
またのツアーのご参加をお待ち致しております。
カイルアビーチアドベンチャーズ スタッフ一同
| Rating: | |
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| Packages: | 日本語ガイド付きカヤックツアー(送迎付き)(2024年3月まで) |
| Attended as: | Friends |
| Posted on: | 2017/09/19 |
| Activity Date: | 2017/09/16 |
Reviewed by: poyopoyo
I don't speak English, but I participated in this tour knowing that there would be no Japanese speakers or Japanese people present. Since it was my first time in Hawaii, I used Veltra three times, including this one.
For the first two times, the pickup was early, and a Japanese person came to greet us, but for this tour, no bus resembling the one we were expecting arrived despite waiting. The voucher mentioned to call if the pickup didn't arrive after 10 minutes, but it was in English. I became quite anxious, but the bus arrived about 20 minutes later.
I was quite flustered, but once we arrived safely at the destination, I was glad I had read the reviews thoroughly, as I understood the general itinerary and had no trouble at all. Depending on the purpose, some people might find it very enjoyable, but since it was a bit far and long, it might be good for just one time. I think we won't repeat it, especially since our next stay will likely be short as well. We gathered at 3:30 PM and returned to the hotel around 10 PM.
For those who want to get away from Japanese people and see an authentic luau show, I recommend this tour.
英語がしゃべれないけれど、このツアーは日本語が通じない、日本人がいないというのは承知の上参加しました。ハワイが初めてだったので、今回はベルトラさんをこれを含めて3回利用させて頂きました。
2回ともお迎えは時間前で日本人が来てくれたのですが、このツアーは待てど暮らせどそれらしいバスが来ません。10分たっても迎えが来ない場合は電話してくださいとバウチャーに書いてありましたが、英語対応とのこと。すごく不安になりましたが、20分後ぐらいに到着。
かなり焦りましたが、無事に現地到着し、口コミを熟読していたのが幸いし、現地でのだいたいの行程は理解していましたので全く困ることはありませんでした。
目的、人によってはすごく楽しいと思いますが、少し遠いし、長時間なので1回ぐらいは良いかもしれませんが、おそらく次回も短い滞在期間となると思うので私達はリピはないなと思います。集合15時半でホテルに戻って来たのは22時過ぎぐらいでした。
とにかく日本人から離れたいという方、本格的なルアウショウにが見たい方にはおすすめです。
| Rating: | |
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| Packages: | デラックスプラン(前方または後方ボックス席/テーブルサービスの食事) |
| Attended as: | Couples |
| Posted on: | 2017/09/18 |
| Activity Date: | 2017/08/25 |
Reviewed by: Katie
This tour was filled with lots of information about the history of the island and the people. Pearl Harbour is a must see.
| Rating: | |
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| Packages: | Honolulu City Highlights & Pearl Harbor Visitor Center [9:00 AM] |
| Attended as: | Families with Young Children |
| Posted on: | 2017/09/18 |
| Activity Date: | 2017/09/15 |
Reviewed by: ランラン
I came to Hawaii with my two daughters, and it was our first time parasailing. My daughters are afraid of heights, but the staff were so fun that we had a great experience. If we have the chance, I would like to do it again. Thank you very much.
娘2人とハワイに来て、初のパラセイリングでした。高所恐怖症の娘達でしたが、楽しいスタッフのかただったので楽しく体験できました。機会があれば、又やりたいと思います。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Families |
| Posted on: | 2017/09/18 |
| Activity Date: | 2017/09/14 |
Reviewed by: Randil
My wife and I had a great time. The scenery was amazing and we got some really good pictures. The food was really good also.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/09/18 |
| Activity Date: | 2017/09/14 |
Reviewed by: David
Great day. Whilst informative the tour guide did not stop talking for the whole time the bus was moving... He needs to review what he is passing on to the people.
| Rating: | |
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| Packages: | Standard Tour [No Lunch] |
| Attended as: | Couples |
| Posted on: | 2017/09/18 |
| Activity Date: | 2017/09/16 |
Reviewed by: Hiro W
It's unfortunate that the morning shuttle bus was too cold due to the air conditioning (laughs). For lunch, the buffet is better inside the house rather than outside where the birds come; a spacious building would be nice!
On a positive note, there was a mix-up with the order of activities upon arrival, but it was quickly corrected. After that, we smoothly enjoyed the attractions and had a memorable and fun day (the whole family is very grateful).
残念な事⤵…朝イチの送迎バスがエアコン利きすぎで寒かった(笑)、昼食のバイキングは鳥が来る外ではなくhouse中が良いですよ広い建屋がいいなぁ~
素晴らしい事…到着後食い違いでアクティビィの順番違いは有りましたが直ぐに修正、その後はスムーズにアトラクションをenjoy 想い出に残る楽しい1日を過ごさせて頂きました(家族全員大感謝です)
| Rating: | |
|---|---|
| Packages: | 通常プラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2017/09/18 |
| Activity Date: | 2017/09/15 |
Reviewed by: Steph
Pearl harbor is amazing, the tour around the city was good as well.Our tour guide was great and had lots of information to share about each site.
| Rating: | |
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| Packages: | Honolulu City Highlights & Pearl Harbor Visitor Center [9:00 AM] |
| Attended as: | Families |
| Posted on: | 2017/09/18 |
| Activity Date: | 2017/08/27 |
Reviewed by: Haidee
Traveled with my daughter and we both had an amazing day at the sand bar. Crew was great. We saw lots of sea turtles which I really loved.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2017/09/18 |
| Activity Date: | 2017/08/24 |
Reviewed by: しゅう
Since it was my first time in Hawaii, I wanted to see a show that would let me experience Hawaii, so I booked this one right in front of the Sheraton Waikiki where I was staying.
There were hula dances and fire dances, of course, but also shows featuring Elvis, Michael, and Katy Perry, which was different from what I had imagined. However, it was a good experience to see American entertainment.
After taking commemorative photos, I received a welcome drink, a Mai Tai, and moved to my seat in the front row. By the way, the photos were available for purchase at $25, and since they turned out to be surprisingly good, I decided to buy them (including a photo of Elvis and three others).
I had reserved a VIP seat, so after being seated, the meal began, but it was arranged to eat before the show started. I entered about 15 minutes late, so the meal felt a bit rushed, but it was all delicious, starting with the main set of steak and salmon.
Overall, it was a satisfying experience for my first time in Hawaii.
初ハワイでしたので、ハワイを感じられるショーを見ておこうと思い、宿泊していたシェラトンワイキキ目の前のこちらを予約しました。
フラダンスやファイヤーダンスはもちろん、エルビスやマイケル、ケイティペリーのショーもあるなど、想像していたステージとは違っていましたが、アメリカンエンターテインメントを見ることができてよい経験でした。
記念の写真撮影を撮影後、ウェルカムドリンクのマイタイを受け取り、ステージ正面の1階席に移動。ちなみに写真は25ドルで購入可能で、思いのほか良い写真だったので購入しました。(エルビス他3人の写真もセット)
今回はVIP席で予約していたため、着席後は食事が始まるのですが、ショーが始まる前に食べる段取りでした。15分ほど遅刻しての入場であったため、やや急かされての食事でしたが、メインのステーキとサーモンのセットをはじめ、一通り美味しい食事でした。
初ハワイとしては満足の経験でした。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
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| Packages: | 【2人目無料!】人数限定モニターツアー VIPコースディナー(ステージ前テーブル席) |
| Attended as: | Couples |
| Posted on: | 2017/09/18 |
| Activity Date: | 2017/09/09 |
Reviewed by: BERRY
We only participated in jet skiing, but my husband and I had a great time riding together. It was nice that we could switch drivers along the way. We met at the location with a rental car, and it was easy to find.
ジェットスキーのみの参加でしたが 旦那と2人乗りで楽しみました 途中運転交代もでき
るので良かったです。 レンタカーで現地集合でしたが場所もわかりやすかったです。
| Rating: | |
|---|---|
| Packages: | 2名乗りプラン |
| Attended as: | Couples |
| Posted on: | 2017/09/18 |
| Activity Date: | 2017/09/14 |
Reviewed by: コギ助
We went on our honeymoon. Since it was a special occasion, we wanted to do something memorable and exhilarating, so we decided to take on a challenge! I was nervous, but I was quickly sent soaring into the sky and enjoyed the best views! I want to do it again!
新婚旅行でいきました。せっかくの新婚旅行なので思い出に残るスカッとしたアクティビティをやりたいと思い挑戦!
緊張しましたがあっさり空に飛ばされ、最高の眺めを満喫しました!またやりたいです!
| Rating: | |
|---|---|
| Packages: | 【期間限定】早朝割引プラン/高さ120メートル |
| Attended as: | Couples |
| Posted on: | 2017/09/17 |
| Activity Date: | 2017/09/04 |
Reviewed by: あきこ
The snorkeling tour was truly a wonderful experience.
Thank you very much, Teacher Chieko and Teacher Dan.
I don't think we would have seen the turtles if we had just gone snorkeling on our own.
It was definitely thanks to the experience of the veteran instructors who know the spots well.
If anyone is hesitating, I highly recommend participating!
シュノーケリングツアー、本当に素晴らしい体験ができました
チエコ先生、ダン先生どうもありがとうございました
自分たちで勝手にシュノーケリングするだけでは、亀さんには会えなかったと思います
やはり、ポイントを熟知したベテランインストラクターさんの経験があってのものだと思います
迷っている人がいたら、ぜひ参加されることをおすすめしたいです!
Dear Akiko, thank you for joining the tour with Blue Hawaii Divers. I am very happy to hear that you enjoyed it. That morning was quite fortunate, as we encountered two turtles on the white sandy rocks offshore and one turtle at Witch's Blue. If the sea conditions are good, we guide our tours quite far offshore. We hope you will consider joining us again when you visit Hawaii. Thank you very much. Mahalo!!
あきこ様、この度はブルーハワイダイバースのツアーにお越しいただき、ありがとうございます。楽しんでいただけた様でとても嬉しく思います。この日の午前はとても幸運な日で、沖の白砂の岩に2匹の亀さんとウイッチーズブルーで1匹の亀さんに会えた日でしたね。海の状態が良ければ、私達のツアーでは結構沖の方までご案内しております。是非またハワイにお越しの際にはリピートしていただければと思っております。本当にありがとうございました。Mahalo!!
| Rating: | |
|---|---|
| Packages: | 7:00スタート |
| Attended as: | Couples |
| Posted on: | 2017/09/17 |
| Activity Date: | 2017/09/13 |
Reviewed by: Katie
A fun filled night with good singing and dancing. Entertaining for all ages!
| Rating: | |
|---|---|
| Packages: | Lanai Buffet Dinner & Show |
| Attended as: | Families with Young Children |
| Posted on: | 2017/09/17 |
| Activity Date: | 2017/09/14 |
Reviewed by: ちゃお
I was expecting a pool and crazy slides in Hawaii! Unlike in Japan, there wasn't much waiting, and I was able to ride all the attractions in under 5 minutes. It's okay if you don't understand the language. There was a Japanese staff member at the locker rental area who helped with everything. However, when riding the attractions, you have to carry a large float up the stairs, which can be a bit challenging. The children's pool is also designed in an interesting way, and I saw some people entering while holding their babies. I recommend it for those who are tired of the slides you find at hotels!
ハワイでプール、クレイジーなスライダーを期待していました!
日本と違ってそんなに待つこともなく、すべての乗り物が5分以内に乗れて全制覇出来ましたよ。
言葉が分からなくても大丈夫です。
ロッカーを借りる場所には日本人スタッフの方がいてすべてやって下さいました。
ただ乗り物に乗る際は下で大きな大きな浮き輪を持って階段で上に登るので少し大変です。
子供用プールも面白い作りになっていて赤ちゃんを抱っこして入っている方も見かけました。
ホテルにあるようなスライダーに飽きた方はオススメです!
| Rating: | |
|---|---|
| Packages: | 1日券 |
| Attended as: | Couples |
| Posted on: | 2017/09/17 |
| Activity Date: | 2017/09/14 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide a satisfactory service.
Upon confirming with the local operating company, it was explained that not everyone could ride the same wave at the same time, so lessons were conducted in smaller groups to allow for turns. The instructors only taught their assigned groups, which meant that the remaining instructors did not provide guidance to the customers. I deeply apologize for the insufficient explanation regarding the flow of the lessons on the day and for causing discomfort due to the instructors' responses.
Regarding the disbanding time, as stated on the tour page, the lesson lasts for two hours. Including time for changing, the disbanding was noted to be between 14:30 and 15:00, but I apologize for the confusion this may have caused. In response to your feedback, we have revised the information on the tour page.
We take your comments seriously and, together with the operating company, will strive to improve our services in the future. Thank you very much for your valuable feedback amidst your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
今回の内容を現地催行会社に確認いたしましたところ、全員同時に同じ波に乗ることができませんため、少人数のグループ分かれて交代で波にのれるようにレッスンを行っているとのことでした。インストラクターは担当のグループのみレッスンするため、残りのインストラクターがお客様にご指導させていただくことがなかったとのことです。しかしながら当日、レッスンの流れについて十分な説明がされていなかったことや、インストラクターの対応からお客様を不快なお気持ちにさせてしまったこと深くお詫び申しあげます。なお、解散時間についてですが、ツアーページに記載がございました通り、レッスンは2時間となります。その後お着換え等の時間を含めますと解散が14:30から15:00となりますこと記載させていただいておりましたが、わかりづらかったようで大変申し訳ございませんでした。お客様のご意見を受け、ツアーページの記載内容を修正させていただきました。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム