Reviewed by: はなこ
I felt refreshed! The breakfast was a buffet, and I enjoyed it deliciously! After the meal, I went up to the deck, lay down on a chair, and relaxed while feeling the sea breeze—it was the best! I was also able to see whales in the distance! I would like to participate again when I go to Hawaii in the winter!
気分爽快でした!朝食もバイキングでしたが、おいしくいただきました!食後は甲板に上がり、イスに横になり、海風にあたりながらまったり最高でした!クジラも遠目でしたが見ることができました!また冬時期にハワイに行くときは参加したいと思います!
| Rating: | |
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| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2016/09/08 |
| Activity Date: | 2016/01/12 |
Reviewed by: yukiko
I enjoyed snorkeling and boogie boarding at the beautiful beach. I could also walk to Whole Foods Market. However, renting a bike might have been more convenient.
The lunch was filling and delicious.
Perhaps because a hurricane was approaching, the waves were high and I couldn't see any fish, so I definitely want to try again.
綺麗なビーチでシュノーケリングやブギーボードを楽しみました。ホールフーズマーケットにも歩いて行けました。でも、自転車レンタルした方が楽だったかもしれません。
ランチも食べ応えがあり、美味しかったです。
ハリケーンが近づいていたからか、波が高く魚も見えなかったので是非リベンジしたいと思います。
| Rating: | |
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| Packages: | 基本プラン(ビーチアイテムレンタル+ランチ付き) |
| Attended as: | Families |
| Posted on: | 2016/09/08 |
| Activity Date: | 2016/09/02 |
Reviewed by: まるる
It was just my elementary school daughter and me participating. Since it wasn't a tour from a travel agency, I was a bit nervous about the operating company, but the guide was a very friendly Japanese woman. We had a lot of fun chatting, and she even told us about some delicious restaurants in Hawaii, which helped ease my nerves and allowed me to truly enjoy snorkeling. Later, when I looked at the photos, I was surprised to see that the sky was quite cloudy! Thanks to the guide, we were able to see many beautiful fish, so I didn't even think about the clouds (laughs). I was also happy to receive the photos taken through Facebook for free. I'm really glad I chose this tour! I definitely plan to use this service again next time!
小学生の娘と2人だけの参加でした。
旅行会社のツアーでなかったこともあり、催行会社は大丈夫か?と緊張していましたが、ガイドさんはとても気さくな日本人女性の方。
おしゃべりもとても楽しく、ハワイの美味しいレストランなんかも教えてもらったりしながらだったので、緊張も解け、シュノーケルも心から楽しむことができました。
後から写真を見たら、かなりの曇り空だったことにびっくり!
ガイドさんのおかげでたくさんのきれいな魚たちが見れたので、曇りなんて頭になかったです(笑)
撮ってくださった写真もフェイスブックを通じて無料でもらうことができるので、嬉しかったですよ。
こちらのツアーでお願いして、本当に良かった!
次回以降もまたぜひこちらにお願いしようと思っています!
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2016/09/07 |
| Activity Date: | 2016/08/01 |
Reviewed by: nagomifamily
It was a very valuable experience since it was the first time for the whole family on a submarine. The guide also made jokes in Japanese, so we had a fun time throughout. It was a bit disappointing that there weren't many fish, though.
家族全員が初めての潜水艦だったのでとても貴重な体験ができました、ガイドの方も日本語で冗談を交えて案内してくれたので終始楽しい時間でした、魚があまりいなかったのが少し残念でした。。
| Rating: | |
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| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2016/09/06 |
| Activity Date: | 2016/03/16 |
Reviewed by: miwa
The wind and scenery on the boat ride were amazing. The captain's performance added great value to the experience. That day, there were only three groups including us, so it ended in just a little over an hour. I wish we could have stayed on longer! It was quite bumpy, so motion sickness medication is a must.
After reading reviews from everyone here, I thought I would challenge myself to the 120 meters since I’m relatively okay with heights, so I signed up. However, I personally dislike roller coasters and find them scary. On the day of the event, the strong winds due to the typhoon made it quite frightening.
At the 120-meter mark, it felt like I was on a trapeze in mid-air. Taking off and landing were exhilarating, so next time I’d like to try the 45 meters or 90 meters!
行き帰りの船の風と景色が最高です。船長のパホーマンスもあり、それだけで充分の価値があります。
その日は私達を合わせて3組だったので、1時間と少しで終わりました。もっと乗って居たかったな〜!かなり揺れるので、酔い止めは必須です。
ここの皆さんの口コミを読んで、せっかくなら120メートルに挑戦!と高所は割と平気だったので、申込みしました。ただ、ジェットコースターは怖くて嫌いな私。当日は台風の影響で強風のことも手伝い、かなり怖かったです。
120メートルの地点で空中ブランコをしている感じです。飛び立つ時と降りる時は快感だったので、次回は45メートルか90メートルで楽しみたいです!
| Rating: | |
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| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2016/09/06 |
| Activity Date: | 2016/08/31 |
Reviewed by: mayu
Unfortunately, due to the rain, we couldn't fully enjoy the beautiful emerald blue sea, but we had a great time with the sandbar, turtle watching, and snorkeling. The BBQ lunch was very delicious. The guide, as well as the captain and crew, were friendly and very kind. I would like to participate again when the weather is nice. (The weather is always a matter of luck on the day...)
あいにくの雨で、美しいエメラルドブルーの海を満喫という訳にはいきませんでしたが、サンドバーとウミガメウォッチング、スノーケルを楽しみました。
BBQランチ、とても美味しかったです。ガイドさんをはじめ、船長やクルーもフレンドリーでとても優しく親切でした。今度は良い天気の時に参加したいです。(天候ばかりは当日の運ですが…)
| Rating: | |
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| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/09/06 |
| Activity Date: | 2016/08/30 |
Reviewed by: Joanne
The instructors were amazing and extremely patient! They made surfing very easy and fun for us. It was all of our first time surfing and it won't be the last!
Aloha! We are very pleased to hear you had a great time! Thank you for taking the time to write this awesome review! We hope to see you in the future! Mahalo
| Rating: | |
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| Packages: | Group Lesson (2 hours) |
| Attended as: | Friends |
| Posted on: | 2016/09/06 |
| Activity Date: | 2016/08/29 |
Reviewed by: Lonna Denny
I would highly recommend this boat trip. It was fun and the drinks were surprisingly good. Although it rained, we still had a great time. The weather was warm enough to stay outside on the netting and enjoy the full sensation of sailing. The crew were very nice and attentive to everyone. There were no cheesy banter that I have come to associate with Hawaiian tours of any sort. The catamaran was large, so everyone had a lot of room to move around. It was clean and the head (restroom) was well maintained. Even though it stormed that day, the ride was incredibly smooth and no one got sick. The check in booth was at the entry to the harbor and the line went fast and effortlessly. The only caveat I have for others wishing to do this tour is that you have to have a hard copy ticket or be able to bring it up on your phone. Even though we booked online and they had our names, the lady in the booth needed me to pull the confirmation up on my phone . Unfortunately, this caused us to delay the line , which we hate to do.
| Rating: | |
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| Packages: | Special Deal! 2-for-1 Review Rebate |
| Attended as: | Couples |
| Posted on: | 2016/09/05 |
| Activity Date: | 2016/09/04 |
Reviewed by: まあや
On the last day before returning home, I participated at 10:30 AM, with plans to check out of the hotel at 10:00 AM and leave Waikiki before 3:00 PM for my 6:35 PM flight.
The pickup location at Sheraton Waikiki Hotel is in a different zone from the main drop-off area and bus landing area, so I was glad I asked the hotel staff for directions. They arrived before the scheduled time, and we departed on time.
I chose the 150-meter height. It was amazing! I would definitely want to try the 300-meter if it were available.
The motion sickness medication worked well, and the cruise was refreshing throughout, including the waiting time. I realized how important sun protection is; it might actually be more comfortable on cloudy days.
I’m not interested in commemorative photos, so I didn’t use the photography service. Instead, I took some pictures of the scenery with my waterproof smartphone in a waterproof film case with a neck strap.
Feeling good, I gave a $20 tip to the boat staff, and they were very happy. I also gave a $1 tip to the cheerful driver (it was the only small amount I had).
帰国する最終日。10時ホテルチェックアウト、18時35分フライトのために15時前にワイキキを去る、という予定の間の10時30分に参加しました。
シェラトンワイキキホテルでのピックアップ場所は、正面送迎エリアやバスランディングエリアとは違うゾーンなので、ホテルスタッフに場所を聞いて良かったです。
約束時間前に迎えに来ていて定刻に出発でした。
高さは150Mを選択。最高です!!300Mがあったらぜひトライしたい。
船酔い対策は薬が効いてくれて、待ち時間を含め終始クルーズが爽快でした。
日焼け対策が重要だったと思い知りました。曇天の場合むしろ快適かも。
記念写真に興味がないので撮影サービスは利用せず、
防水スマホを防水フィルムケースネックストラップに入れて風景を自分で少し撮影しました。
気持ち良い気分でチップを船のスタッフに20ドル渡しました。とても喜んでくれました。
陽気なドライバーの方にもチップを1ドル(しか少額がなかった)を渡しました。
| Rating: | |
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| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Families |
| Posted on: | 2016/09/05 |
| Activity Date: | 2016/08/29 |
Reviewed by: Taro
I wanted to get a panoramic view of Waikiki Beach, so I joined this tour. My husband and I were the only Japanese people on board. The boat rocked quite a bit, and I felt seasick while waiting for our turn... Even during parasailing, it was still shaky, so I couldn't shake off the nausea, haha. The other guests were really excited at first, but their energy suddenly dropped halfway through, which was amusing, haha. We chose the 150-meter option. The view from above was absolutely amazing!! If you're visiting Hawaii for the first time, definitely give parasailing a try! It's better to take motion sickness medication, haha. Also, please be careful as the check-in area (it looks like a small hut) is a bit hard to find.
ワイキキビーチを一望したいと思い、このツアーに参加しました。私たち夫婦のみ日本人でした。結構ボートが激しく揺れるので自分達の順番が来るまで船酔いしました・・・。パラセイリング中も揺れるので酔いはおさまらず笑。私たち以外のお客さんも最初はテンションが高かったのですが、途中から急にテンションが下がっていて面白かったです笑。私たちは150mを選びました。上空からの景色はそれはもう最高でした!!初めてハワイに来られる方はぜひパラセイリングにチャレンジしてみてください!酔い止めは飲んでた方がいいです笑それと受付がよく分かりにくい(小屋みたいなところ)ので注意してくださいね。
| Rating: | |
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| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2016/09/05 |
| Activity Date: | 2016/08/11 |
Reviewed by: Debbie
We had a wonderful time. We took the shuttle and it was great to be picked up and dropped off. We sat back and enjoyed the evening.
| Rating: | |
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| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Families |
| Posted on: | 2016/09/05 |
| Activity Date: | 2016/09/01 |
Reviewed by: marie
Second time to paradise cove first time took family and second time just husband and I. Is a beautiful venue, show is amazing! Found great hand made keep sake to send home. Definitely recommend whether you have been to a luau before or not.
| Rating: | |
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| Packages: | Deluxe Package with Table Service Dinner (Front Stage or VIP Royal Box Seating) |
| Attended as: | Couples |
| Posted on: | 2016/09/05 |
| Activity Date: | 2016/05/23 |
Reviewed by: judy
Would recommend this for everyone. It was something to see. and remember.
| Rating: | |
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| Packages: | Passport to Pearl Harbor |
| Attended as: | Families |
| Posted on: | 2016/09/04 |
| Activity Date: | 2016/08/18 |
Reviewed by: judy
FANTASTIC!!!It was so nice when arriving and she was there greeting us.
Aloha Judy, Thank you very much for the feedback on your experience. We are happy to hear that we lived up to your standards. Again, thank you very much and have a wonderful day!
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2016/09/04 |
| Activity Date: | 2016/08/17 |
Reviewed by: 20代後半 女性
Everything was explained in English, but they taught us using gestures and simple words. The staff were very cheerful, and even though all the participants were foreigners, we all had a great time together! Of course, enjoying the breathtaking views was wonderful, but climbing and descending using ropes and crossing the suspension bridge were all fun too! I highly recommend it!
説明などは全て英語でしたが、ジェスチャーや簡単な単語で教えてくれました。スタッフの方もとても明るく、参加者は全員外国人でしたがみんなで和気あいあいと楽しむことができました!
絶景を楽しむことはもちろん、ロープを使って登ったり降りたり吊り橋を渡ったり、全て楽しかったです♡おすすめです!
| Rating: | |
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| Packages: | 送迎付き |
| Attended as: | Friends |
| Posted on: | 2016/09/04 |
| Activity Date: | 2016/09/01 |
Reviewed by: よよよ
As an adult, I hadn't had the chance to go to a pool in Japan, but I played like a kid again!! I was a bit late and didn't know how to get the tickets, but when I showed the staff at the ticket booth my Berkeley, they quickly helped me out, and I was able to get my tickets without any issues. After that, I enjoyed myself to the fullest☆ I don't have the courage to go in Japan, but I definitely want to go again in Hawaii!!
大人になって日本でプールに行く機会がなかったけど子供にかえったように遊びまくっちゃいました!!少し時間遅れてしまってチケットをどのようにもらえたらよいかわからなかったですが、こちらのバークレーを見せたらチケットブースのお姉さんがすぐに対処していただき、無事にチケットゲットでき、そこからは思う存分楽しみました☆
日本で行く勇気はないけどハワイならまた行きたい!!
Aloha Yoyoyo,
I am very happy to hear that you enjoyed your time.
Please do come visit us again during your stay in Hawaii.
アロハ よよよ様、
楽しんでいただけたようで大変うれしく思います。
どうぞ又ハワイでの滞在中にはお越し頂けますようお願いいたします。
| Rating: | |
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| Packages: | 1日パス(2015/12/31まで) |
| Attended as: | Friends |
| Posted on: | 2016/09/04 |
| Activity Date: | 2015/10/07 |
Reviewed by: SSS
We experienced this with four adults and one child (6 years old). Although JALPAK also offers parasailing, it wasn't suitable for our child's age, so we opted for this Hawaiian Parasail, which allows children from five years old.
Depending on the weather, we had a wonderful experience with a stunning view of Diamond Head.
It was a good decision to pay for the $30 photo package. We got 143 photos over two flights, totaling 453MB. They filled almost the entire 512MB SD card. They even took pictures from postcard-like angles, which could be used for New Year's cards.
I wished I could have taken photos while flying, so I put my camera in my pocket when we took off, but it was too risky to take it out. Ideally, it would be great if they offered rentals for something like a GoPro.
We were picked up for the trip, but we decided to walk back to play at the Hilton Lagoon. Even aside from the lagoon, if you walk through the Hilton or next to the Ilikai Hotel, you can easily reach the various trolley bus stops for your next destination. In that sense, having a simple changing room would be the best.
大人4人子供1人(6歳)で体験しました。
JALPAKにもパラセイリングがありましたが子供の年齢的にダメだったので、5歳より可能なこちらのハワイアン・パラセイルで申し込みました。
天候等によるでしょうがダイヤモンドヘッドまで一望でき素晴らしい体験ができました。
30ドルの写真撮影も頼んで正解でした。2フライトで143枚453MB。512MBのSDのほぼ満タンまで撮影してくれました。ポストカード的なアングルでも撮ってくれるので、年賀状にも使えそうです。
飛んでる最中に撮影出来たらと思い、カメラをポケットに入れて飛び立ちましたが落としそうでとても取り出せませんでしたので、欲を言えばGOPROなんかをレンタル出来たらいいと思いました。
行きは迎えに来てもらいましたが、ヒルトンラグーンで遊ぶため帰りは歩きにしました。ラグーンは別にしても、徒歩でヒルトンを抜けるかイリカイホテルの横を行けば各種トロリーバスの乗り場まで出られるので、そのまま次の目的地まで行きやすいのも良いですね。
そういう意味では、簡易的でも更衣室があればベストですね。
| Rating: | |
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| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Families with Young Children |
| Posted on: | 2016/09/04 |
| Activity Date: | 2016/08/30 |
Reviewed by: takayan
Due to the approaching hurricane, the waves were high and the visibility was poor. Haha. I was looking forward to turtle watching, but it seems the turtles evacuated as well, so I couldn't see them... Well, it's a natural phenomenon, so it can't be helped! The hamburger for lunch was delicious!
ハリケーン接近の為、波が高く透明度も悪かった〜。笑 海ガメウォッチングも楽しみにしてたけどカメも避難したらしく見れず… まあ、自然現象なので、仕方ない!ランチのハンバーガーは、美味しかったー!
| Rating: | |
|---|---|
| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Friends |
| Posted on: | 2016/09/04 |
| Activity Date: | 2016/08/31 |
Reviewed by: あいう
I used this service for the first time and had a great time!
First, they picked me up at the hotel entrance around 9:30 AM with a large bus. However, the air conditioning on the bus was broken, and it was quite stuffy. After about an hour of travel, we arrived and were able to store our luggage in lockers, which was very convenient! There were many Japanese staff members, which made me feel reassured.
At the venue, most of the guests were Japanese, and even though it was a weekday, it was relatively uncrowded. The attractions were a bit challenging as we had to climb with large floaties, but they were all high-quality, thrilling, and fun! Even for popular attractions, the wait time was only about 15 minutes. The Tornado was especially enjoyable!
Additionally, the all-you-can-drink plan was a great choice since they provided drinks immediately upon showing the wristband.
At the end of the tour, as an apology for the broken air conditioning on the bus, they gave us a towel with the Wet 'n Wild logo! The attentive service was very appreciated. I would love to participate again!
今回初めて利用しましたが、かなり楽しかったです!!
まず、9時半頃にホテルの入り口まで大型のバスで迎えに来てくださいました。その時に乗車したバスのクーラーが壊れていて、とても息苦しかったです。。
1時間ほど乗車し到着するとロッカーに荷物を預けます。出し入れが自由なのがとてもよかったです!日本人のスタッフの方がたくさんいて安心できました♡
現地ではほとんどが日本人客で、平日だったのですが比較的空いていました。アトラクションは大きな浮き輪を持って登るのが大変でしたが、どれもクオリティが高くスリリングでおもしろかったです!!人気のアトラクションでも15分程度の待ち時間で乗れました
特にトルネードが最高に楽しかったです!
また、ドリンク飲み放題のプランはリストバンドを見せるとすぐに出してくれるので利用して正解でした✨
ツアーの最後に、行きのバスのクーラーのお詫びとして、ウェットインワイルドのロゴが入ったバスタオルを下さいました!
丁寧な対応をして下さりとてもよかったです
また参加したいと思います!
Dear Aloha Ai,
I sincerely apologize for the bus air conditioning being broken. I'm glad to hear that you enjoyed the attractions. We have held a meeting with the bus company to ensure that such incidents do not happen again. Thank you for your valuable feedback. We hope you will visit us again during your stay on Oahu.
Mahalo,
アロハあいう様、
バスのクーラーが壊れてしまぅたこと、まことに申し訳ございませんでした。
アトラクションは楽しんでいただけたようで、嬉しく思います。 このような事がおきないようにバス会社とミーティングがさせて頂きました。
貴重なご意見を頂きありがとうございました。又オアフ島滞在の際にはお越し頂けますようお願いいたします。
マハロ、
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/ソフトドリンク飲み放題プラン |
| Attended as: | Couples |
| Posted on: | 2016/09/03 |
| Activity Date: | 2016/08/22 |
Reviewed by: さとえ
I visited Wet 'n' Wild for the first time! It's located on the way from Waikiki to the Ko Olina area, and you can see many types of slides from the outside! It was August 31, and compared to similar places in Japan, there weren't many people, so I was able to ride all the attractions in under 15 minutes. There are various types of slides, each offering a unique experience! There were many slides with shapes I had never seen before. In my opinion, some of them were as scary as roller coasters. My husband usually can't handle thrill rides, and I thought he would be okay with the water slides, but as expected, he refused all the ones that looked fast. There are definitely many slides that provide that level of thrill. Additionally, there are other attractions like a lazy river, obstacle courses, and a wave pool for surfers, making it a great place for both kids and adults to have fun! You can't bring your own floaties, but it's great that you can rent them for free! There is a food court inside where you can have lunch. The menu mainly consists of junk food like hamburgers and fries. I definitely want to go back next time!
初めてウェット&ワイルドに行ってきました!場所はワイキキからコオリナ地区に向かった途中にあるのですが、外から見てもたくさんの種類のスライダーが見えます!8月31日だったのですが、日本の同様の場所と比べて、人も多くなく、すべてのアトラクションに15分以内に乗れました。色々な種類のスライダーがあって、どれも一味違ったスライダーを体験できます!初めて見る形のスライダーもたくさんありました。わたしの主観ですが、ジェットコースター並に怖いものもあります。夫が普段絶叫系に乗れない人で、ウォータースライダーなら乗れるだろうと思っていたのですが案の定見た目が速そうなやつは全部拒否されました。それぐらいスリル感があるスライダーも多くあります。また、スライダー以外にも流れるプールや、アスレチックのようなもの、サーファーのための人工で波を作るやつなど子供から大人までがっつり遊べる場所でした!浮き輪は持ち込めないのですが、無料でレンタルできるのでよかったです!食事は中にフードコートが設置されていて、そこでお昼ご飯を食べることができます。ハンバーガーやポテトなどジャンクフードが中心でした。次回行く時もぜひ行きたいと思います。
Dear Ms. Satoe Aloha,
Thank you for your valuable feedback.
We look forward to your next visit.
Mahalo,
アロハさとえ様、
貴重なご意見ありがとうございました。
又のお越しをお待ち申し上げます。
マハロ、
| Rating: | |
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| Packages: | ☆会員様限定モニターツアー☆/ソフトドリンク飲み放題プラン |
| Attended as: | Couples |
| Posted on: | 2016/09/03 |
| Activity Date: | 2016/08/31 |
Reviewed by: Pegeen
This was for my oldest sister when she arrived to meet up with our other sister who is working in Hawaii for two weeks.
I had gotten this lei greeting when I visited and it made me fall in love with the islands.
I wanted to share it with her too. The smile on her face in the picture I was sent was magical. The happiest smile I've seen on her in 20 years.
Mahalo for granting her that happiness.
Aloha Pegeen, Thank you very much for the feedback regarding both yours and your sister's experience during our services. We are happy to have shared a part in that wonderful and happy smile and hope that you have made wonderful memories during her stay. Again, thank you very much and have an amazing day!
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Solo Travelers |
| Posted on: | 2016/09/03 |
| Activity Date: | 2016/08/31 |
Reviewed by: ふぁあーすと はわい
Honestly, it was tough for a 47-year-old overweight woman like me. However, since the lesson was in English only, I thought I had to interpret, so I participated. My 14-year-old daughter and 11-year-old son quickly learned to stand on the board and were surfing stylishly. I was especially glad to see my rebellious daughter working hard with a genuine smile. My son, who isn't very athletic and usually slow, was told, "He has talent. When we go back to Japan, get him a board and a wetsuit," and he seemed motivated by that. If only we lived by the sea... I have been suffering from pain in my left knee and right arm due to physical labor, but I pushed through. However, it was quite a struggle to get back on the board after falling. I took a break before returning to the instructor. When I said, "I'm tired," I was told, "This is a two-hour lesson just to get tired." The instructions were mostly in English, and the instructor, who could speak a little Japanese, only knew phrases like "favorite student," "number one," "paddle right," "turn," and "paddle left." According to the kids, while I was trying, they said, "Mom, bad." But one by one, they praised me as "number one," which lifted my spirits. I finally managed to get on the board twice. A couple watching said, "Nice challenge." After it ended, without a moment to rest, we carried the very heavy board back to the office, which was a five-minute walk. I saw that other groups were being charged $35, but we got it as a gift. Additionally, the kids received a T-shirt each. Did we pay an extra fee for the family private lesson? Maybe they realized I was poor when I said I worked at a market? But they were nice people. That same day, I started feeling muscle pain in my arms, and surfing, which was the most challenging activity for me, became the most unforgettable memory. Above all, the happy faces of my children are treasures. I remember their best smiles along with the pain in my arms. Passive activities are nice, but it feels great to be able to work hard and achieve something. Unfortunately, I think the people at the office assumed I didn't understand English, as they were gossiping about me at first, which felt quite unpleasant. They laughed and said, "Is she?" in a derogatory manner. After choosing surfing shoes, I wasn't told what to do next and was left alone; when I asked, I was just brushed off with a "nice." After a while, a guy conducting group lessons explained things, and once he realized I understood some English, he changed his attitude. They probably made assumptions about me based on my age, but their behavior towards customers was unacceptable. I was ready to complain if that attitude continued, but then our instructor appeared, and he was nice, so I let it go. The unpleasantness from the office staff cost them one star. By the way, one of the women at the office was playing Pokémon Go in front of customers without a care.
正直、47歳の太ったおばさんにはキツイです。でもレッスンが英語のみなので通訳せねば、と思って一緒にやりました。中2の娘と小6の息子はあっという間にボードの上に立てるようになり、かっこよくサーフィンしていました。特に反抗期の娘がすごく素直な笑顔で頑張っているのをみて、やってよかったと思います。小6の息子もあまり運動神経が良い方ではなく、普段トロいのですが、「彼には才能がある。日本に帰ったらボードとスウェットスーツを買ってもらえ。」と言われてその気になっていました。海辺に住んでたらね…。私は肉体労働で左ひざと右上腕を痛めているのですが、そんなこと言ってられないので、頑張りました。が、落ちてはボードに乗るのに一苦労。先生のところに戻る前に休憩。「疲れた。」と言うと、「疲れたるためだけの2時間レッスン」だと言われました。基本全部英語で、日本語が少しできるという先生は「お気に入り生徒」「1番」「右 こぐ」「まわって」「左 こぐ」くらいでした。子ども達によると私がチャレンジしている間「ママ バッド」と言っていたそうです。でも順番に全員「1番」とほめてくれて、気分よくしてくれました。私もやっと2回ボードに乗れました。見ていたカップルに「ナイス チャレンジ」と言われましたよ。終わったあと休む間もなくボードを運び(すごく重いです)、歩いて5分の事務所へ帰る。CDを見て他のグループレッスンの人たちは35ドルとか言われてましたが、うちはプレゼント。あと、子どもたちにT-シャツ1枚ずつプレゼントされました。3人でファミリープライベートレッスンにするのに、追加料金を払ったから?私の仕事を聞かれてマーケットで働いていると言ったから、貧乏なのがわかったから?でもいい人でした。その日のうちから腕の筋肉痛が始まり、サーフィン、私にとっては一番つらいアクティビティだったのに、一番忘れられない思い出になりました。何よりも子どもたちの嬉しそうな顔が宝物です。腕の痛さとともに子ども達の最高の笑顔を思い出します。受動的なアクティビティもいいのですが、やはり、自分が頑張って何かをできるようになるっていいものですね。でも残念なのは事務所の人たちが英語がわからないと思ったのか、最初私の噂話をしていて、かなり感じ悪かったです。「彼女が?」と蔑むように言われて笑われました。サーフィン用のくつを選んだあと、何をするのかも言われず、ほっとかれて、聞いても「ナイス」とごまかされて答えてもらえず。しばらくして、グループレッスンをしているお兄さんが説明してくれて、ある程度英語がわかると思ったら態度を改めていましたが、たぶん年齢とかから私をどんな人物か推測していたのでしょうが、お客様に対してありえない態度でした。その態度が続いたら文句を言おうと思っていましたが、その後私たちの担当だという先生が現れて、感じがよかったのでよしとしました。事務所の人たちの感じ悪さで星1つマイナスです。ちなみに事務所の女性はお客様の前だというのに構わず「ポケモンゴー」をしていました。
Thank you for participating in the surfing lesson and for your valuable feedback. We are very pleased to hear that you had a wonderful time with your child. The photo CD and T-shirt are included in the lesson fee, so we hope you can make use of them. We apologize for any unpleasant experience caused by our staff's response. Based on your feedback, we will strive to provide better service in the future. We look forward to your participation again when you visit Hawaii next time. MAHALO!
この度はサーフィンレッスンへのご参加、そして貴重なご意見ありがとうございます。
お子様との楽しいひと時が過ごせましたこと、大変うれしく思います。
写真入りCDとTシャツはレッスン料に込まれていますのでご活用いただければ幸いです。
お店のスタッフの対応で不愉快な思いをさせてしまったことお詫びいたします。頂きましたご意見を基に今後より良いサービスが提供できるようにスタッフ一同心掛けていきたいと思います。
次回ハワイへいらっしゃった際はまたのご参加お待ちしております。
MAHALO!
| Rating: | |
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| Packages: | グループレッスン |
| Attended as: | Families |
| Posted on: | 2016/09/02 |
| Activity Date: | 2016/07/30 |
Reviewed by: ふぁあーすと はわい
The dolphins are so cute! We watched the show (in English), fed them (additional cost), and explored the not-so-large zoo-like area. We checked in ourselves, used the lockers, changed, and gathered. This locker system can be confusing for those who don't understand English. First, you need to buy a special coin for the locker at the counter (the check-in counter is separate from the one for purchasing items) for $3. You use that coin for the locker. For Japanese people, it can be unclear whether the coin is for the locker or change, and I saw someone struggling to figure out how to close the locker, thinking it was change. Although it said "deposit," it is not a deposit, and the money is not refundable. We couldn't fit all our bags into one locker, so we used two. A Japanese guide kindly explained in detail what to do for the activities, and we put on life jackets and received explanations in English. I wear contacts, and when I asked if I should wear goggles, I was told that my head wouldn't go underwater, so it was fine to keep my contacts in, but I was advised not to wear goggles. I learned the names and origins of the dolphins, and one dolphin had appeared in a movie with Johnny Depp 15 years ago, but all that information was in English. I could only understand about two-thirds of it, and although I heard the movie's name, it was one I didn't know. I couldn't find out about it after returning to Japan either.
Swimming with the dolphins was more about completing five activities: kissing them sideways, kissing them face-to-face, holding them from underneath, swimming while holding onto the dorsal fins of two dolphins, and being pushed by two dolphins while swimming, all while posing for photos and videos. At first, we all signaled each other and felt like trainers, feeding the dolphins and petting them. It was great to see their impressive jumps and tricks up close. However, the price is just too high, so I give it four stars. While I'm happy to interact with the dolphins, 25,000 yen per person is excessive. At that price, I would expect all explanations about the dolphins to be in Japanese. Since we had a very kind Japanese guide, it would have been nice to have that. It feels like they think Japanese people are just cash cows. Additionally, the prices for photos and CDs were shocking. About 5,000 yen for a set of five photos times three is no joke. But when I saw the CD being played, I really wanted it. In the end, I bought the CD and two photos each. The person with the camera was okay and explained in English, but the man filming was rude to Japanese people and had no friendliness at all. He was extremely unpleasant. There are changing rooms, but I wished there were showers.
On the bus ride there, the guide suddenly stood up and explained that there are many photo spots for first-time visitors to Hawaii, so we should have our cameras ready. I don't like taking pictures through the window, so I didn't take any, and the kids were sleeping. I also found it hard to catch everything since the guide spoke quickly in English, so I only understood about two-thirds of it. However, I was able to summarize it for the kids on the way back, so I think I understood to some extent. I was surprised because I hadn't experienced anything like this on other tours, but then I realized it was a sightseeing bus. Since it was a sightseeing bus, it made sense that the guide would explain things normally. I think it's great for those who understand English, but I wish they would speak in Japanese for those who don't. By the way, I heard that there are hardly any places in Hawaii that use plastic bags. Sometimes they are used in supermarkets, but Hawaii has decided not to use plastic bags for environmental reasons. When I tried to get a plastic bag because the photos might get wet, that was the explanation I received. I recommend bringing your own plastic bags in advance.
Also, even if tips are not listed in the "included items" on this site
イルカかわいい~!!ショー見て(英語)、餌やりをして(費用別)、あまり広くはない動物園のような園内を見て、自分でチェックインして、ロッカーを使用し、着替えて集合。このロッカーも英語がわからない人にはわかりずらいけど、まずはカウンター(チェックインカウンターと物を購入するカウンターは別)でロッカーの専用コインを3ドルで購入。そのコインでロッカーを使用します。日本人にはロッカー用コインなのかお釣りなのか分かりにくく、お釣りだと思ってロッカーをどう閉めるのか悩んでた人がいました。このロッカー、確かデポジットと書いてあったのにデポジットではなく、お金は戻らないロッカーです。うちは3人分の荷物が入りきらず、ロッカーを2つ使用しました。あとは日本人のガイドさんが丁寧に何をどうすればいいのかアクティビティについて詳しく説明してくれて、胴衣を着て今度は英語で説明を受ける。コンタクトしてるけど、ゴーグルした方がいいのかと聞いたら、頭は水につけないので、コンタクトでもかまわないけど、ゴーグルはしないように言われました。イルカの名前や由来、1頭のイルカはジョニーデップと一緒に15年前に映画にでたという話でしたが、その辺の話は全部英語。私も2/3くらいしか理解できず、映画の名前も聞いたけど、知らない映画でした。日本に帰ってから調べてもわからなかったです。イルカと一緒に泳ぐ!というよりは、5つの項目:キス横顔、キス真正面、イルカを下から抱っこポーズ、2頭の背びれにつかまって泳ぐ、2頭に足を押されて泳ぐ、というのを順番に写真やビデオにポーズをとりながらこなして行く感じでした。最初はみんなで合図をだしてトレーナー気分になったり、餌をやったり。身体をいい子いい子したり。すごいジャンプや芸も間近で見られてよかったです。ただ、あまりにも金額が高すぎるので星4つです。イルカと触れ合えるのは嬉しいけれど、一人25000円は高すぎでしょう。この値段なら、イルカのことなどの説明も全部日本語でしてほしいです。せっかく日本人のガイドさん(しかもとても親切)がいるのだから。最低限のことだけ通じればいい、というのはイルカには優しいけど、お客様には優しくありません。日本人はただの金づるだと思われてるな、と感じます。更に写真やCDが高くてびっくり。5枚セットで5000円くらい×3なんて冗談じゃない。でもCDが流されていて、見るとやはりほしい。結局、CDと写真2枚ずつ買いました。カメラの人は英語の説明をしていてまあまあ感じいいのですが、ビデオを撮影した男は日本人をばかにしていてまったく愛想がない。超感じ悪かったです。更衣室はあるけど、シャワーがほしかったです。行きのバスの中で途中から急にガイドさんが立ちあがってハワイ初めての人は写真スポットが沢山あるからカメラを用意して、と言って色々説明してくれました。わたしは窓ごしの写真はあまり好きではないので撮りませんでしたし、子ども達は寝ていました。私も英語で早口なので2/3分かったかどうか…。でも帰りに子ども達にかいつまんで話せたので、ある程度は理解できていたと思います。他のツアーではこんなことなかったのでびっくりしましたが、そういえば、バスが観光バスだなと思いました。観光バスなので普通にガイドさんが説明するのだと。英語が分かる人にはとってもいいと思います。分からない人は日本語で話してほしいと思いますが。ちなみにハワイにはビニール袋を扱っているところはほとんどないそうです。たまにスーパーなどで使っているけど、今ハワイはエコのために、ビニール袋を使用しないように決められているのだそうです。写真が濡れるからビニール袋をもらおうとしたらそう説明されました。予め自分でビニール袋を用意して行くことをお勧めします。
あと、このサイトの「含まれるもの」にチップと書いてなくてもチップが含まれているオプションも沢山ありました。いちいち15%~20%?と最初はまじめに考えて計算していきましたが、現地で各ツアーに電話で確認しました。ほとんどいらなかったです。まず、チップが必要なものでも20%は払いすぎ。アメリカ人は15%が普通だそうで、それも面白かったら払うだけで、必ず払わなければいえけないわけではありません。なんか日本人は英語が話せない人も多く、チップを多め多めに払うようで、すごくあきれられています。全く当たり前のように払わないのも問題ですが、あくまでも定額以上の仕事をしてくれたら、です。
| Rating: | |
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| Packages: | 2頭のイルカと泳ぐ!ドルフィン・ロイヤルスイム |
| Attended as: | Families |
| Posted on: | 2016/09/02 |
| Activity Date: | 2016/07/31 |
Reviewed by: ふぁあーすと はわい
We rode a motorboat in groups of three and took turns flying out over the ocean. I was nervous since I was the first one, but the moment my feet left the boat, I felt a wonderful sensation of floating! In no time, we soared high into the sky. The vast expanse of sky and sea surrounded us, with islands and buildings in view. The sea was deep, yet its beautiful blue was evident. I was worried about flying together with my middle school and sixth-grade children, but we had no problems and enjoyed the wind while chatting happily. I thought I would be in the middle, but my lightest son ended up there. While my daughter and I were sitting, my son was standing. But honestly, those details didn't matter. I had told the captain in advance that I wanted to get wet, and at the end, he gave us a splash! I had also requested photos beforehand, and they took a lot of pictures for us. It didn't seem like they were taking that many, but there were about 150 shots. Everyone's happy faces and the scenery were captured beautifully. Unfortunately, the weather wasn't perfectly clear, so the landscape photos looked a bit dark, but there were many great expressions, which was wonderful. It's a good idea to request photos in advance. After getting off the boat, we checked a few on the computer, and if we liked them, we could buy them; if not, we wouldn't have to purchase. There was no need to tip, or rather, there wasn't even time to do so. It was probably included. The driver who picked us up from the hotel was also very nice, saying, "The view is great, it's the best. I guarantee you'll have fun." After it was over, he kept cheerfully asking, "Did you have fun? Of course, right?" and our drive was enjoyable as well.
3組でモーターボートに乗り、沖にでて1組ずつ飛びました。一番最初だったのでドキドキしましたが、足がボートから離れた瞬間、ふわっと飛びあがる感覚が気もちイイ!!あっという間に大空へ高く舞い上がりました。空と海が広くひろがり、周りには島やビル。深い海なのに青いのがわかる綺麗な海。中学生と小6の子どもたちと3人だったので、一緒に飛べるのか不安でしたが、問題なく飛べてワイワイ話しながら風を感じることができました。私が真ん中かと思ったら一番軽い息子が真ん中。私と娘は座っているのに、息子は立っているような状態でした。でもまあ、そんな細かいことはどうでも。予め英語でキャプテンに「濡れたい。」と言っていたら、最後にジャボン!としてくれました。また、予め写真をお願いしていたので、写真も沢山撮ってもらえました。そんなに撮っているように見えなかったのに150枚くらいとか。みんなの嬉しそうな顔や景色が映っていました。残念ながらお天気が快晴ではなかったので、景色の写真はちょっと暗い感じでしたが、良い表情が沢山あって、とてもよかったです。写真はとりあえず頼んでおくといいです。船から降りて、パソコンで何枚かチェックして、良かったら買う、あまり良い写真じゃなかったら買わない、という制度でした。チップは払う必要はなかったです。というか、払う暇はありませんでした。たぶん込みかな。ホテルからの送迎をしてくれた運転手さんもとてもいい人で、「景色がよくて、最高だ。絶対楽しいことを保証する。」と言っていましたし、終わった後も「楽しかった?やっぱり。良かっただろ?」とずっと明るくお話をしてくれてドライブも楽しかったです。
| Rating: | |
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| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Families |
| Posted on: | 2016/09/02 |
| Activity Date: | 2016/07/31 |
Reviewed by: Mick
A completely different look at what Hawaii has to offer. Very much worthwhile
| Rating: | |
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| Attended as: | Solo Travelers |
| Posted on: | 2016/09/02 |
| Activity Date: | 2016/08/30 |
Reviewed by: kimi
I arrived before the 10:30 opening and was told to wait until 10:15 to exchange my ticket. People who purchased tickets on the day could buy them around 10:00. Since those who bought tickets could line up for entry, I wondered if it would have been better to buy on the day. However, the all-you-can-drink soft drinks are worth it if you have three cups, so that was nice. But the options are a bit lacking, as the carbonated drinks like Pepsi and Mountain Dew are mixed with overly sweet fruit juices without carbonation. I wish there was water available. There are mostly thrilling water slides, and compared to Japan, it's less crowded, so you can slide continuously. If you're not good with this kind of thing, it's better not to go. For those who enjoy it, you can slide as much as you want and be very satisfied.
10時半のオープン前に到着し、チケットに取り換えようとしたら、10:15まで待つように言われました。当日購入の人は10時ごろから買えているのに。チケットを買えた人から入場の列に並べるので、当日購入の方がよかったのかな、と。でもソフトドリンク飲み放題は、3杯飲めば元が取れるので、まぁよかったかな。ただ、ペプシやマウンテンデューなどの炭酸系と、炭酸なしは甘ったるいフルーツジュースなので、選択肢がイマイチかも。水が飲みたいのにな、と思います。ほぼ絶叫ウォータースライダーしかなく、日本に比べてすいているので立て続けに滑れます。こういうのが苦手な人は行かない方がいいでしょう。好きな人はめいっぱい滑れて大満足です。
Aloha Kimi,
Thank you for your valuable feedback. We will work on improving the drinks.
We look forward to your next visit.
アロハKimi様、
貴重なご意見ありがとうございました。飲み物は改善させて頂きます。
又のお越しをお待ち申し上げます。
| Rating: | |
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| Packages: | スタンダード・パッケージ(ソフトドリンク飲み放題など含む) |
| Attended as: | Families |
| Posted on: | 2016/09/02 |
| Activity Date: | 2016/08/22 |
Reviewed by: matt H.
was a unique experience going underwater. had a lot of windows to look out at all angles and toured many wrecks and reefs. got to see sharks sea turtles and a large assortment of fish. good value
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| Packages: | Premium Submarine Tour (Larger Window) |
| Attended as: | Friends |
| Posted on: | 2016/09/01 |
| Activity Date: | 2016/08/27 |
Reviewed by: matt H.
had a great time, the staff were very friendly and helpful. They had an assortment of drinks for the passengers. great value
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| Packages: | Now Available! Early Morning Wildlife Cruise (25% Capacity) |
| Attended as: | Friends |
| Posted on: | 2016/09/01 |
| Activity Date: | 2016/08/28 |
Reviewed by: rgb
We were able to have a tour just for the two of us. The beautiful sea and the fish that not only didn't swim away but actually came closer. We also had a photoshoot underwater, and I was really satisfied.
たった二人のために ツアーをしてもらえました。
きれいな海と 逃げていかないどころか 寄ってくる魚たち。
海の中での撮影もしてもらって すごく満足できました。
Thank you for joining our tour. It was lucky that you had a private tour for just the two of you! I'm glad you enjoyed the time with all the fish. Please come back for another tour when you visit Hawaii again. We look forward to seeing you. Thank you. Mahalo!!
この度は私達のツアーにご参加いただき、ありがとうございます。
お二人様貸切のツアーだったなんて、それはラッキーでしたね!!沢山のお魚たちと楽しんでいただけて、良かったです。
是非またハワイにお越しの際にはツアーに来てくださいね。お待ちしています。
ありがとうございました。Mahalo!!
| Rating: | |
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| Packages: | 7:00スタート |
| Attended as: | Couples |
| Posted on: | 2016/09/01 |
| Activity Date: | 2016/02/29 |
Reviewed by: きゃべつ
We are a couple in our 50s, participating with our 4th-year university daughter. We were unsure about the morning program, but this plan turned out to be the right choice. The sandbar was beautiful, but there weren't many fish while snorkeling, so it felt a bit lacking. However, the snorkeling after moving to the coral reef was absolutely satisfying. We experienced schools of fish and saw a turtle up close in the water, which was an unforgettable experience. The hamburgers for lunch were delicious, and I want to thank the man who entertained us on the bus and Yuki, who was very attentive on the boat. My wife and daughter were also very satisfied!
54歳同士の夫婦、大学4年生の娘と3人で参加。午前中のプログラムと迷いましたが、このプランで正解。サンドバーは綺麗でしたが、シュノーケリングしても魚もいないので、こんなものかなぁと。その後の、珊瑚棚に移動してからのシュノーケリングが大満足。魚の群れ入るは、海の中でホヌが至近で見られるは、これまでに無い経験。ランチのハンバーガーも美味しかったし、行きのバスを盛り上げてくれたおじさん、船でいろいろと気を使ってくれたユキさん、ありがとうございました。かみさんも娘も大満足でした!
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| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Families |
| Posted on: | 2016/09/01 |
| Activity Date: | 2016/08/29 |
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Thank you for boarding. We are very pleased to hear that you enjoyed your experience. Starting December 15, the Whale Watching Cruise will begin! We sincerely look forward to welcoming you aboard when you visit Hawaii.
ご乗船、ありがとうございました。楽しめていただけたご様子で、私どもも大変うれしく思っております。12月15日より、Whale Watching Cruise が、始まります!ハワイにお越しの際には、是非ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。