Reviewed by: Tanya and Hannah
What a fun night. From the running commentary on the way there to the Chief who is hilarious, what a great sense of humour! My daughter and I loved the way the luau incorporated songs and dance from all of the Polynesian islands. Really well done. The whole audience were involved throughout. The location was fabulous with the cliff face on the one side, the ocean and Rabbit Island on the other. Beautiful.
| Rating: | |
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| Packages: | Royal Package |
| Attended as: | Families |
| Posted on: | 2014/03/09 |
| Activity Date: | 2014/03/05 |
Reviewed by: Bridgett Zelasko
The Lei was beautiful! Lasted for days! I hung the Lei on our balcony! It looked lovely hanging.
| Rating: | |
|---|---|
| Packages: | Couple Lei Greeting (Ti Leaf & Orchid Lei) |
| Attended as: | Solo Travelers |
| Posted on: | 2014/03/08 |
| Activity Date: | 2014/02/14 |
Reviewed by: Bridgett Zelasko
The lie was beautiful and the greeter was very pleasant. I am glad I booked one.
P.S. I love this pic of your lei in the shape of a heart on your bed. Fantastic!! -Amy
| Rating: | |
|---|---|
| Packages: | Superior Lei |
| Attended as: | Solo Travelers |
| Posted on: | 2014/03/08 |
| Activity Date: | 2014/02/14 |
Reviewed by: Angie
Good Time. Had a wonderful day. The tour guide was friendly and provided a lot of interesting facts and trivia about Oahu on the drive up, as well as the trip back. Once at the North Shore the choice activities and the loosely organized agenda made for an enjoyable day. Would definitely recommend. Great value.
| Rating: | |
|---|---|
| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Solo Travelers |
| Posted on: | 2014/03/08 |
| Activity Date: | 2014/02/11 |
Reviewed by: ゆぅちゃん
I touched a dolphin for the first time in my life! Just as I imagined, the dolphin's eyes were gentle, and it was a very intelligent creature. I was able to purchase photos, and it became a wonderful experience.
There is one downside, though. The pool was really cold, and the children were shivering. However, I thought it was for the sake of the dolphins, so I could accept that. But when we got out of the pool, there were about four showers in the changing room, and even though they had hot water signs, only cold water came out. Other children were crying from the cold, and adults were screaming while taking showers. I also ended up feeling unwell from that, so I think improvements should be made for future tour guests.
生まれて初めてイルカに触れました!想像していた通り、イルカの目は優しくて、とても賢い生き物でした。
写真も購入でき、とてもいい経験になりました☆
一つだけ悪い点があります。プールがすごく冷たくて、子どもたちが震えていました。でもそれはイルカさんの為だと思い、仕方ないと思えたのですが、プールから上がって、更衣室のシャワーが4台位あったのですが、それがお湯のマークがあるにも関わらず、水しか出ませんでした。他の子どもたちも寒くて大泣きしてましたし、大人たちも悲鳴を上げながらシャワーを浴びていました。私もそこから体調を崩してしまいましたので、今後のツアー客の為にも改善すべきだと思います。
Thank you very much for using our services. We are delighted to hear that you enjoyed interacting with the dolphins. We sincerely apologize for the lack of management regarding the showers in the changing room. We appreciate your valuable feedback and will strive to improve our services to ensure that such issues do not occur in the future.
この度はご利用いただき誠にありがとうございます。イルカとたっぷり触れられ、お楽しみいただけたようで何よりでございます。更衣室のシャワーにつきまして、管理が行き届いておらず大変申し訳ございませんでした。お客様からの貴重なご意見として受けとめ、今後はこのような事が起こらないよう、サービス向上に努めさせていただきます。
| Rating: | |
|---|---|
| Packages: | イルカと遊ぶ!ドルフィン・エンカウンター |
| Attended as: | Families |
| Posted on: | 2014/03/08 |
| Activity Date: | 2014/03/03 |
Reviewed by: なみまま
It was the rainy season, so the weather wasn't very good, but we all walked on the sandbar, had our photos taken by the guide, enjoyed snorkeling in the sea, and had a BBQ lunch. It was a lot of fun and very enjoyable.
雨季なので、お天気はあまり良くはなかったのですが、みんなでサンドバーを歩いたり、ガイドさんに写真を撮っていただいたり、海の中でシュノーケリングやBBQランチなどをいただいて、とても楽しくて良かったです。
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2014/03/06 |
| Activity Date: | 2014/03/03 |
Reviewed by: Stephanie L.
I recently booked a Lei Greeting for my daughter and son-inlaw. They were so impressed with the service. The greeter was extremely friendly and went out her way to help with luggage and shuttle service. They also received many compliments on beauty and quality of their Leis from total strangers.
Aloha Stephanie,
Mahalo for the wonderful comment. I'm very happy to hear that they received such a pleasant experience from our leis!
Mahalo,
Amy
Supervisor
Honolulu Lei Greetings
| Rating: | |
|---|---|
| Packages: | Superior Lei |
| Attended as: | Couples |
| Posted on: | 2014/03/04 |
| Activity Date: | 2014/02/14 |
Reviewed by: めちゃ
Originally, I wanted to join a different tour, but since it was fully booked, I signed up for this one. In the end, I had a very enjoyable and wonderful day, and I am truly satisfied.
First, let me mention a few points of dissatisfaction. The driver who picked us up in the bus didn’t respond when we greeted him as we boarded. However, he was overly enthusiastic during his self-introduction. The guide, who I’m not sure could really be called a guide, seemed to be a high-ranking person in the company and gave off a rather unrestrained impression.
On-site, there was a woman named Yukiko who managed everything. In fact, without her, the tour wouldn’t have run smoothly. The young male staff members were all cheerful and kind. I believe they must have learned various aspects of Japanese hospitality from Yukiko.
The tour content was genuine; the sandbar was amazing, we saw sea turtles, and we were able to go snorkeling.
Overall, the tour was thanks to Yukiko and the young staff. I am grateful to them and would love to go again. If anyone is considering other tours, I highly recommend this one.
本来は別のツアーを希望していたのですがいっぱいだったためこちらを申し込みましたが、結果的には非常に楽しく素晴らしい1日を過ごすことができて本当に満足です。
まずは不満点から。ピックアップバスでお迎えにきてくれた運転手さんは乗り込むときの挨拶に返事もしてくれません。ただし、自己紹介のときだけはやたらとハイテンションでしたが。ガイド(と言えるのか?)のおじ様は会社のえらい人なのでしょうか?やりたい放題な印象でした。
現地ではユキコさんという女性がおり、すべてをこの方が取り仕切っています。実際、この方がいなければツアーは回らないでしょう。スタッフの若い男の子たちはみんな明るくて親切です。きっとユキコさんに日本人向けのおもてなしをいろいろ教わっているんだと思います。
ツアー内容にも偽りはなく、サンドバーは素晴らしいし、ホヌも見れたし、シュノーケリングもできました。
とにかくユキコさんあってのツアーです。彼女と、若いスタッフたちに感謝です。また行きたいと思います。もし、他のツアーと迷っている方がいたら、オススメします。
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2014/03/03 |
| Activity Date: | 2014/02/22 |
Reviewed by: 石橋 勇市
I participated in this plan at my child's request. I was worried about the weather, but we were blessed with good conditions, enjoying the blue sea and a wonderful location. I was concerned about whether we would encounter whales, but many whales greeted us. The lunch was also satisfying, served buffet-style, and it was delicious. Additionally, the staff's activities on board provided a fun time. This became a memorable page of our enjoyable experience in Hawaii. Thank you very much.
子供の要望でこのプランに参加しました。天候が心配されましたが天気に恵まれ、青い海とすばらしいロケーションでした。鯨の歓迎に出会えるか心配でしたが、たくさんの鯨たちが出迎えの挨拶をしてくれました。昼食も、バイキング方式で満足のいくものでした。おいしかったです。また、船内でのスタッフの催しも楽しいひと時でした。ハワイでの楽しい想い出の一ページとなりました。ありがとうございました。
Thank you for boarding the Star of Honolulu. During this time of year, it often rains and the weather can be less than ideal, but I’m relieved that you were blessed with good weather. I’m very happy to hear that you and your children enjoyed the experience. We all look forward to welcoming you back on board when you visit Hawaii again.
MAHALO!!
Reservation Department, MARI
この度はスターオブホノルル号にご乗船いただきありがとうございました。この時期、雨が多くあまり天候が優れない事が多いですが天候に恵まれたようで安心いたしました。お子様共に楽しんでいただけたようで嬉しい限りです。 ハワイに来られる際はまたのご乗船をスタッフ一同お待ちしております。
MAHALO!!
予約課 MARI
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+カルチャー体験+昼食<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2014/03/03 |
| Activity Date: | 2014/02/05 |
Reviewed by: Emee
It was great! We felt that it exceeded all of our expectations. One of the best excursions we have done.
| Rating: | |
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| Packages: | Afternoon Premier Whale Watch |
| Attended as: | Couples |
| Posted on: | 2014/03/02 |
| Activity Date: | 2014/02/27 |
Reviewed by: mike pilla
My friend found this recommendation on trip advisor and it really was such a great experience. From start to finish they picked us up promptly, got us checked in at the ranch, gave a quick lesson guide, and off we went and I do love an active tour on atvs! Nice tour guides and staff. Would do it again.
| Rating: | |
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| Packages: | Single-Passenger ATV (2 Hours) |
| Attended as: | Friends |
| Posted on: | 2014/03/02 |
| Activity Date: | 2014/02/27 |
Reviewed by: Makoto
The lively crew really got the party going! There was even a moment where we were splashed into the sea, which was so much fun!! We also got to see a whale spouting water!!
ノリノリのクルーに盛り上げてもらいました!
途中で海に落とされる演出もあり、とても楽しかったです!!
クジラが潮を吹いているところも見えました!!
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Friends |
| Posted on: | 2014/03/01 |
| Activity Date: | 2014/02/24 |
Reviewed by: Yoshiko
I visited Angel's Beach for the first time.
It may be obvious, but the ocean was incredibly beautiful, and it felt like I could be drawn into it. I also had the chance to see many sea turtles. Honestly, I was so happy to encounter so many sea turtles.
When we got onto the sandbar and took photos, the staff made sure that only we were in the pictures, creating wonderful memories. Every time I look at the photos, I remember the fun we had.
Lastly, the staff members were wonderful. I believe that thanks to them, this tour became even more enjoyable. Thank you for the delightful memories!
始めて天使の海にいきました
当然かもしれませんが、海がとてもきれいで、吸い込まれそうでした
また、ウミガメにもたくさん会うことができました
正直あんなに、たくさんのウミガメに出会えて幸せでした
サンドバーに上がり、写真を撮ってもらった時も、ちゃんと、私達だけが映るように撮ってくださり、いい思い出になりました
写真を見る度に楽しさが思い出されます
最後に、スタッフの皆さんがすてきでした
皆さんのおかげで、このツアーがより、楽しいものになったのだと思いました
楽しい思い出ありがとうございました
| Rating: | |
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| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2014/03/01 |
| Activity Date: | 2014/02/22 |
Reviewed by: Paulette
We loved the chief's Luau. We have been to several and this was our second time to attend Chief's. The food is very good, my husband loves the poi..., the setting is great and the highlight is the Chief. He is just a wonderful entertainer!
| Rating: | |
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| Packages: | Aloha Experience Package: Wing Seating, Shell Lei Greeting & 1 Drink |
| Attended as: | Couples |
| Posted on: | 2014/02/28 |
| Activity Date: | 2014/02/21 |
Reviewed by: よっしー
First, I recommend securing a spot. The area near the wave pool is a great choice!
There is surprisingly little shade, so aim for the shade of the trees!
There are also plenty of slides, which are a lot of fun. Shaka has appeared on TV, so definitely check it out! The prices are reasonable, and I'm satisfied!
まずは場所の確保をオススメします。波のプール近くがオススメですよ
日陰が意外と少ないので木の陰を狙って下さい!
スライダーもたくさんあって楽しいです。シャカはTVにも出ているので是非!
お値段も手頃で満足です!
| Rating: | |
|---|---|
| Packages: | 1日パス(2015/12/31まで) |
| Attended as: | Couples |
| Posted on: | 2014/02/28 |
| Activity Date: | 2013/06/09 |
Reviewed by: Chuck
For a land lubber prone to sea sickness, this is the only way I could see whales in the ocean. The Navetek ship is amazing for it's stability whether you need it to eliminate nausea, or you are a photographer requiring a steady perch for your telephoto lens.
On the day I went, late Feb, the whales were awesome. There were many families. Lots of breaching, tail displays and some sort of pod wrestling among males, that I had never known about. I dreamed of whales that night.
| Rating: | |
|---|---|
| Packages: | Whale Watch Cruise with Transportation |
| Attended as: | Friends |
| Posted on: | 2014/02/26 |
| Activity Date: | 2014/02/23 |
Reviewed by: ぷりん
The pickup car had only us Japanese, and it seemed the driver couldn't speak Japanese, which made us a bit anxious. However, there was a crew member who spoke fluent Japanese and kindly explained the announcements in Japanese, as well as looked after our grandparents who were with us. The children were also treated very kindly. We were able to see whales multiple times and even witnessed them spouting water, which was wonderful.
お迎えの車は日本人は私たちだけでドライバーさんも日本語NGな様子で少し不安になりましたが、船員さんに日本語ペラペラな方がいてアナウンスの内容を日本語で教えてくれたり、一緒に行った祖父母を気づかってくれたり、子どもたちもとても可愛がってもらい親切にしていただきました。
クジラも何回も確認でき潮吹きも見れてもても良かったです。
Thank you for boarding the Star of Honolulu.
We apologize for any inconvenience caused by the limited number of Japanese-speaking drivers.
All of our staff looks forward to welcoming you aboard again.
MAHALO!!
Mari
この度はスターオブホノルル号にご乗船いただきありがとうございました。
ドライバーには日本語が話せる者が少なく、対応に不憫がありましたらお詫び申し上げます。
スタッフ一同またのご乗船をお待ちしております。
MAHALO!!
Mari
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2014/02/26 |
Reviewed by: 20歳男
The weather was nice, and the sandbar was very beautiful! The crew members were very friendly and it was a lot of fun! Even beginners can enjoy it, and it became a wonderful memory!
天気も良く、サンドバーもとても綺麗でした!
クルーの方々がとても気さくで楽しかったです!
初心者でも全然楽しめるし、とてもいい思い出になりました!
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2014/02/25 |
| Activity Date: | 2014/02/22 |
Reviewed by: momonga
It was my first time in Hawaii, and I thought I couldn't miss this tour during this season, but the result far exceeded my expectations. To my surprise, dolphins lined up and swam alongside the boat, and I was able to see sea turtles clearly in the water. At the end, a whale even surfaced in the distance and spouted water! Super lucky! The guide who spoke Japanese was really enjoyable, and seeing Waikiki from the sea along with the sea breeze was the best.
初めてのハワイでしたがこの時期のこのツアーははずせないと思って参加しましたが結果はまさにはるかに期待を上回るのものでした。なんとイルカが列をなしてボートの横を泳ぎ、海中ではウミガメもしっかり見れて、最後にはなんとクジラさんが遠くに顔を出して潮をふいてくれました。超ラッキー!日本語のできるガイドさんは本当に楽しく海からみるワイキキも潮風も最高でした。
| Rating: | |
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| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2014/02/24 |
| Activity Date: | 2014/02/21 |
Reviewed by: Kaz
It was when I was about to give up. A whale jumped! I couldn't help but shout. Actually, I was so moved that I couldn't make a sound. After that, it seemed like it was a mother and baby whale, and we got to see the whale tail several times. My wife and I kept saying that we want to come back and see it again.
諦めかけた時でした。クジラがジャンプしたんです。叫んじゃいました。って言うか、感動して声が出ませんでした。その後も、親子連れのクジラだったらしく、ホエールテールも何度も見せてもらえました。妻ともまた、見にきたいね、ってずーっと言っていました。
| Rating: | |
|---|---|
| Packages: | <午前プラン>朝食付き |
| Attended as: | Couples |
| Posted on: | 2014/02/23 |
| Activity Date: | 2014/02/01 |
Reviewed by: アリサン
The submarine itself was battery-operated and hardly made any noise, but due to considerable waves, nearly half of the participants got seasick, and as a result, I also felt a bit unwell and couldn't fully enjoy the underwater experience. I found it a bit unkind that the information didn't mention seasickness much. I would like to try again when the waves are calmer. The transportation and boarding process were very easy to understand.
潜水艦自体はバッテリー駆動で殆ど音が気にならなっかたが、かなりの波浪で参加者の半数近くが船酔いになり、その影響で自分も少し気分が悪くなり、じっくり海中を楽しめなかった。案内には船酔いのことが余り触れて無かったのが少し不親切かな?もう一度波の穏やかな時再度チャレンジしたい。送迎,搭乗とうに関しては、とてもわかりやすかった。
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2014/02/23 |
| Activity Date: | 2014/02/02 |
Reviewed by: HIME
Before arriving at the site, there was a briefing on the bus, and of course, a Japanese staff member explained everything in Japanese while also pointing out famous spots along the way, which were very beautiful and really got me excited!
Since there were several groups, the time was divided, and we were scheduled for the last time slot. We had some time before swimming with the dolphins, so we explored the park and had lunch to pass the time.
When it was time to swim, it started to rain, so it was quite cold while swimming with the dolphins, but the experience was so amazing that it made me forget about the cold! The staff took photos, which we could purchase later, and they were all lovely, so I ended up buying them all (laughs).
The time spent swimming with the dolphins was short and flew by, but it was an incredible experience!
現場に着くまで、バスの中で事前に説明があるのですが、もちろん、日本人のスタッフが日本語で説明してくれる上に道中の有名なスポットも教えてくれるんですがその場所がとても綺麗でテンションが上がりました♪
数組の方々がいらっしゃったので時間が振り分けられて私たちは一番最後の時間帯でした。イルカと泳ぐまで時間があったのでその間にパーク内を見物してお昼を取って時間をつぶしました。
泳ぐ時間になったら雨が降り出したので、イルカと泳ぐ時はとても寒かったのですがそれを吹き飛ばすくらいイルカとの体験は素晴らしかったです!!!
スタッフが写真を撮ってくれているので後で購入することができるんですが、どれも素敵で全部購入してしまいました(笑)
イルカと泳いだ時間は短くあっという間でしたが、とても素晴らしい体験でした!
| Rating: | |
|---|---|
| Packages: | イルカと泳ぐ!ドルフィン・アドベンチャー |
| Attended as: | Friends |
| Posted on: | 2014/02/23 |
| Activity Date: | 2014/02/01 |
Reviewed by: Michelle W.
I am a frequent traveler to the Islands. I lived on Oahu for three years. The Navatek never fails!!!!! Again this year we were able to see the whales. 2 mating pods and a bonus of spinner dolphins entertaining us. If you want to see the whales the best time to go is early in the morning, on the Navatek, and before the end of March. I see them every year! :) Enjoy the pictures.
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2014/02/22 |
Reviewed by: Michelle W.
We saw whales within minutes and continued to see them throughout the cruise. Also, a giant green sea turtle.
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2014/02/22 |
Reviewed by: mmk
It was an absolutely wonderful place! Not only is it a lovely location, but it also has fantastic staff. Thank you for the wonderful memories!
最高に素敵な場所でした!
素敵な場所っていうだけではなくて、素敵なスタッフがいるというところも◎素敵な思い出をありがとう!
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2014/02/21 |
| Activity Date: | 2014/02/12 |
Reviewed by: Hatch
On the day of the event, I was worried it might be canceled due to the strong winds, but the pickup car arrived on time, which was a relief. The driver was cheerful and spoke to us in a friendly manner, even though we didn't speak much English.
Regarding the photos, there was a clear explanation in English about the price ($30) and that they would be provided on an SD card. They only took pictures of the group that requested them, and it seems we checked the SD card and made the payment after returning to the port. We brought our own waterproof camera, so we didn't request their service.
By chance, we were with a pair of Japanese women, so we were lucky to be able to take turns holding each other's cameras while flying. The boat ride felt like a thrilling attraction at high speed, which was quite fun! The parasailing was also amazing! Additionally, I forgot to take motion sickness medication, but I didn't feel nauseous at all.
当日は風が強かったので中止にならないか不安でしたが、迎えの車が時間通りに来てくれてひと安心。
送迎ドライバーは明るい方で、英語があまりできない私たちにも気さくに話しかけてくれました。
写真については、値段($30)やSDカードで渡すことなど、英語ですが説明がきちんとあり、お願いしたグループだけ撮って、港に戻ってからSDカードのチェックや支払いをしていたようです。
私たちは防水カメラを持参したのでお願いしませんでした。
偶然、日本人女性2人組と一緒だったのでお互い飛ぶときにカメラを預けて撮りあいっこできたのでラッキーでした。
ボートは猛スピードでアトラクションみたいでした。
これが結構おもしろかった!
パラセイリングも最高でした!
あと、酔い止め飲み忘れたけど酔いませんでした。
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Couples |
| Posted on: | 2014/02/20 |
| Activity Date: | 2014/01/29 |
Reviewed by: ハワイ初心者
Basically, everything is in English. Honestly, we couldn't enjoy it much since we don't understand English. The show is very interactive, with a strong tendency to bring audience members on stage for fun conversations, which might not be suitable for those who want to see Polynesian dance. I think it would be very enjoyable for those who are fluent in English, have a good sense of humor, and are comfortable dancing in front of others. The staff was kind. There were several changes to the pickup location and time since the reservation, but they accommodated us when we informed them that there was a person in a wheelchair.
基本、すべて英語です。英語がわからない我々は正直あまり楽しめませんでした。
ショーも参加型のショーで観客を舞台に上げて楽しく会話をするといった傾向が強く、ポリネシアンダンスを見たいという方には不向きかもしれません。
英語が堪能でノリがよく人前で踊るのも平気という方にはとても楽しいと思います。
スタッフの方は親切でした。
予約時からピックアップ場所や時間が何回か変更になりましたが、車いすの人間がいることを伝えると対応していただけました。
| Rating: | |
|---|---|
| Packages: | 中央席 パラダイスプラン(~2013年11月26日) |
| Attended as: | Families |
| Posted on: | 2014/02/20 |
| Activity Date: | 2014/02/12 |
Reviewed by: Hiromi Takagi
I was half in doubt about whether I could really see whales, but I was able to see a mother and baby whale perfectly! The boat was large, so I didn't get seasick, and the staff were cheerful and friendly, making conversation and being very kind. At the end, when I mentioned that my husband had forgotten his camera lens on the bus, they responded with great care and arranged to help us find it. I'm really glad I used this tour. My friend is traveling to Hawaii this summer, and I plan to recommend this tour as a reliable option. Thank you very much!
クジラ、本当に見ることが出来るのか、半信半疑でしたが、バッチリ親子クジラを見れました!そして、船は大きくて酔うこともなく、スタッフの方々は明るくて気さくに話しかけてきてくれて、とても親切でした。最後に行きのバスに主人がカメラのレンズを忘れてきてしまったのを伝えると親身に対応してくださり、ちゃんと手配して探してくださいました。このツアーを利用してよかったです。夏にお友達がハワイに旅行に行くのですが、ここのツアーは安心出来るとお勧めするつもりです。本当にありがとうございました。
Thank you very much for joining our cruise.
We are very pleased to hear that you enjoyed a comfortable journey on the ship.
Thank you for your heartwarming comments. We are grateful as well!
All of our staff look forward to welcoming you again.
Star of Honolulu
Reservations Department
この度は私共のクルーズにお越し頂き、誠に有難うございました。
快適な船の旅をお楽しみ頂けました様で大変嬉しく思います。
心温まるコメントを有難うございました。こちらの方こそ、感謝です!
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2014/02/19 |
Reviewed by: masayuki
There was supposed to be an explanation in Japanese, but it was only in English. The meal had seasonal fruits, but there was no tea. Overall, it was not good. I recommend the course without meals.
日本語の説明有りとあったが、英語のみだった。
食事は季節のフルーツ、紅茶もなかった。とりあえず、不味い。
食事なしコースがオススメ。
We are very sorry to hear that you were not satisfied with your experience. We will translate your comments into English and forward them to the responsible manager to help improve future cruises. Thank you for your valuable feedback.
Star of Honolulu
Reservations Department
お客様にご満足いただけなかった事、大変残念に思います。
頂きましたコメントは英語訳の上、担当のマネージャーに転送させていただき、今後のクルーズ改善に役立たせていただきます。
貴重なご意見有難うございました。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2014/02/19 |
| Activity Date: | 2014/02/16 |
Reviewed by: AM1
Went out on the whale watch tour today and we saw 4 whales - 2 large whales together at first and then a mother and calf. They popped up several times during the cruise and saw their tails in the air a few times. They also came quite close to the ship at times. Recommended to do a whale watching tour. Our naturalist onboard (Dez) was knowledgeable about whales and their migration patterns. There is some periods throughout the cruise where you just have to be patient for 10-15 minutes at a time until they pop back up or another whale is spotted but it's worth the wait. The tour felt a little short as I wanted to see more however it was probably the right amount of time. The whales even waved goodbye as we headed off.
| Rating: | |
|---|---|
| Packages: | Early Bird Whale Watch |
| Attended as: | Solo Travelers |
| Posted on: | 2014/02/18 |
| Activity Date: | 2014/02/18 |
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Aloha Bridgett,
I love it that you enjoyed your lei so much! One of my leis I received last year is still hanging in my room as well! Take care and I wish you all the best.
Mahalo,
Amy