Reviewed by: Kitty
The tour itself was really good, interesting and informing. All of the employees that took care of us were helpful and kind. The problem was the scheduling from Oahu to Kauai. We had to be picked up at 4:30 a.m. At our hotel. The plane left at 6:00 a.m. We got to Kauai at 6:40 a.m. And had to wait until picked up by tour guide at 8:40 a.m.. There were others that left our hotel at 7:00 and arrived to have guide pick them up on time. We also were told (on the tour guide was told) the wrong place at the airport to pick us up. All of that was very stressful. If they could correct the scheduling then it is a worthwhile tour.
| Rating: | |
|---|---|
| Packages: | via Island Air |
| Attended as: | Couples |
| Posted on: | 2017/01/07 |
| Activity Date: | 2017/01/04 |
Reviewed by: Steve K
I was surprised how accessible the tour was! I've never seen a motor coach with a wheelchair lift before. Our guide, Mike, was top notch! One important suggestion: call well in advance to schedule wheelchair transportation. I actually had to change our tour date, but it worked out perfectly. I also recommend the longer tour. We were only able to get through about 1/3 of the audio tour, which I also highly recommend. It was a wonderful experience from beginning to end!
| Rating: | |
|---|---|
| Packages: | Standard Tour [No Lunch] |
| Attended as: | Friends |
| Posted on: | 2017/01/07 |
| Activity Date: | 2016/12/12 |
Reviewed by: 3歳6歳のママ
I'm not very familiar with the climate of Oahu, but I always feel like the wind is strong when I leave Honolulu. This time, especially since it was December, the temperature at Sea Life Park was just warm enough to get into the water, but the strong wind made it feel very cold. It felt like swimming in a pool on a cold day.
Despite the fact that all participants were clearly cold, the program progressed quite leisurely. It might be due to the service, or perhaps they have to provide a certain amount of time for the event, but participants had to endure getting splashed by dolphins multiple times while shivering, and they hardly moved on to the important photo opportunities for kisses and handshakes. We participated with our 6-year-old and 3-year-old, but our 3-year-old gave up before the photo session and couldn't do the kiss or handshake. There were other children in the same situation.
While the instructor was very enthusiastic, I thought it would have been better if they could adapt the program a bit more flexibly considering the cold and the presence of many small children. Our 6-year-old said it was fun even though it was cold, so I think age does play a role.
So, I wouldn't recommend this for those who are sensitive to the cold or for families with small children during the cold season. By the way, the facility does not have hot showers or dryers, so after the event, we quickly changed and bundled up to recover our body temperature.
オアフ島の気候に詳しくはないのですが、いつもホノルルを離れると、風が強い気がします。今回は特に12月だったためか、シーライフパークは何とか海には入れるくらいの気温だけど、風が強くとても寒く感じました。寒い日のプールって感じでした。
そんな中、明らかに参加者全員が寒がっているにも関わらず、プログラムはかなりゆったりと進んでいきました。サービスなのかもしれないし、ある程度の時間催しを提供しなければならないのかもしれないのですが、参加者たちが震えているのに何回もイルカのスプラッシュを浴びなければならなかったり、肝心のキスや握手での写真撮影を全然進めなかったり。うちは6歳と3歳の子どもと参加しましたが、3歳の子は写真撮影の前にギブアップで、キスも握手もできませんでした。うちの他にも、同じ状況のお子さんがいました。
インストラクターの方がサービス旺盛なのはいいのですが、寒がっていて、小さい子が多いとか、もう少し状況によって臨機応変にプログラムを進めてくれればいいのにと思いました。
6歳の子は、寒くても楽しい!と言っていたので、ある程度年齢の問題はあると思います。
ということで、寒い時期、寒さが苦手な方や小さい子連れの方はオススメしません。
ちなみに施設にはお湯が出るシャワーやドライヤーはなく、終了後はとにかく着替えて厚着して体温回復しました。
| Rating: | |
|---|---|
| Packages: | 【期間限定!割引キャンペーン】イルカと遊ぶ!ドルフィン・エンカウンター |
| Attended as: | Families with Young Children |
| Posted on: | 2017/01/07 |
| Activity Date: | 2016/12/18 |
Reviewed by: むよす
It was a perfect day for parasailing, with clear skies and almost no wind. I was glad that they took photos not only before and after the ride but also during the experience, capturing my silhouette. It was a bit scary, but the vast ocean spread out as far as the eye could see, and the sense of freedom felt wonderful. It became a very nice memory.
良く晴れて風もほとんどなかったので絶好のパラセーリング日和でした。
写真撮影を希望したところ、乗る前後だけでなく乗っている最中のシルエットも撮ってもらえて良かったです。
少し怖かったですが、見渡す限り海が広がっていて開放感が気持ちよかったです。
とてもよい思い出になりました。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2017/01/07 |
| Activity Date: | 2016/12/15 |
Reviewed by: いしかわ
At the very last moment, a whale appeared.
I wondered if it would show up again.
The moment I tried to go inside the boat,
it spouted!
It appeared.
Thank you, whale.
I couldn't take a photo of the whale.
最後の最後にクジラあらわる。
もうあらわれないかな?
船内に入ろうした瞬間、
潮吹き!
出現。
ありがとう クジラさん
クジラの写真は撮れませんでした。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2017/01/07 |
| Activity Date: | 2016/12/18 |
Reviewed by: mie
It was very fun. At first, I was a little scared, but gradually it became enjoyable, and in the end, the kids were even upside down. Please be sure to experience it.
とても楽しかったです、
はじめは少し怖かったけれど、だんだんと楽しくなり最後は子供達も逆さになったりと
是非体験してください。
| Rating: | |
|---|---|
| Packages: | 現地集合/解散 |
| Attended as: | Families |
| Posted on: | 2017/01/07 |
| Activity Date: | 2017/01/04 |
Reviewed by: ダンテ
I was worried about whether I would see any whales on my long-awaited whale watching tour, but I was able to meet many whales.
At first, they were far away, and I couldn't see them up close, so I thought maybe that was all there was. Just as I started to relax and have lunch, I was able to see a whale jumping through the glass! It was from the side, so it was beautifully visible, and everyone on board applauded enthusiastically. So, I realized that even when the sea is calm, we should never let our guard down!
I also participated with my 3-year-old child, and there were plenty of activities, plus meals with rice and noodles that my child enjoyed. There were both paid and free drinks, which was great!
Even after leaving the whales, the scenery, the color of the sea, and the color of the sky were all wonderful, making it a very satisfying tour!
I definitely plan to participate again when I go to Hawaii!
念願のホエールウォッチングで、見れるか心配だったけど、沢山のクジラたちに会えました。
始めは遠くにいてなかなか近くで見れなかったので、もうこのくらいなのかなぁと油断してランチを始めたら、ガラス越しにジャンプするクジラを見ることが出来ました!!それも、横からだったのでキレイに見れて参加者全員拍手喝采でした❇
なので、海面が穏やかでも油断大敵だなと思います!
また、3歳の子どもと参加しましたが、アクティビティも沢山あったし、食事もライスも麺もあったので食べてくれましたし、飲み物も有料や無料があってどちらも良かったです!
そして、クジラたちたちと離れても景色も海の色も空の色も素晴らしいので大満足なツアーでした!
また、ハワイに行くときは必ず参加しようと思います!
Thank you very much for joining our cruise. It was lucky that you were able to see the whales jumping! You never know when the whales will appear, so it's hard to take your eyes off the sea. However, I am truly glad that you were able to witness that moment while enjoying your meal. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
クジラのジャンプが見られたとは、ラッキーでしたね!
クジラはいつ姿を現せてくれるか分かりませんので、なかなか海から目が離せませんね。
でも、お食事をしながらもその瞬間をご覧いただけたのは本当に嬉しく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+カルチャー体験+昼食<2020年12月31日まで> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/01/06 |
| Activity Date: | 2017/01/03 |
Reviewed by: aki
It was an experience that is hard to come by in Japan, so I participated. I was really lucky to see a sea turtle! The cruise before boarding the submarine was also very pleasant.
日本ではなかなか出来ない体験でしたので、参加しました。
ウミガメを見ることが出来て、本当にラッキーでした!
潜水艦に乗り込むまでのクルーズも気持ちよかったです。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/01/06 |
| Activity Date: | 2017/01/01 |
Reviewed by: aki
I was able to encounter a whale! The explanations were thorough, and they were very kind when I forgot something. It was a great experience. I would love to participate again if I have the chance.
クジラには、なんとか遭遇できました!
説明もしっかりしてくださったし、
忘れ物をしてしまった時の対応も親切でしたし、
とても良かったです。
機会があればまた参加したいです。
Thank you very much for participating in our cruise. We are very pleased to hear that you encountered whales this time. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回クジラと遭遇出来たとの事、大変嬉しく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2017/01/06 |
| Activity Date: | 2016/12/30 |
Reviewed by: yuyu
This is my third time using this service. I signed up for private lessons for my 11-year-old child, and it seems that the surf lessons here are the most fun! We are planning to join a surf camp next year. Thank you very much!!
今回3回目の利用です。11歳の子供のためプライベートレッスンで申し込みしましたがやはりここのサーフレッスンが一番楽しいようです!来年はサーフキャンプに入ろうと計画中です。ありがとうございました!!
Aloha,
Thank you for participating in the lesson for the third time. I am very happy to hear that your child had a wonderful time. In private lessons, we can tailor the sessions to each individual customer, so I'm glad we could meet your needs. We look forward to your participation in the surf camp next time!
MAHALO!
Aloha,
三回目のレッスン参加ありがとうございます。お子様が楽しいひと時をお過ごしになられて、大変嬉しく思います。
プライベートレッスンですと、お客様一人ひとりに合ったレッスンが出来ますので、ご要望に応えられて良かったと思います。
次回はサーフキャンプでのご参加お待ちしてます!
MAHALO!
| Rating: | |
|---|---|
| Packages: | プライベートレッスン(5歳以上) |
| Attended as: | Families |
| Posted on: | 2017/01/06 |
| Activity Date: | 2016/12/25 |
Reviewed by: 苦笑いの父親のほう
We participated as a couple with our 3-year-old child. I thought it was a very good program, and here are my comments based on that impression.
It's safer to make a reservation for dates that are expected to be crowded, but the cancellation policy states, "100% of the total reservation amount after 00:00 local time two business days before the participation date." Considering that I had to cancel at the last minute due to my period and ended up just watching from the poolside, I think it would have been better to make the reservation right before going to the facility. Also, looking at the availability board on the day, not all sessions are fully booked, so if you plan to spend the whole day at the facility, it might be a good idea to make a reservation at the experience corner in the morning.
Additionally, while it is more expensive compared to typical dolphin interaction experiences in Japan, one of the attractions of this program is that it allows participation at a young age. However, when we actually participated, my 3-year-old daughter seemed terrified of the large dolphin, which approached her with its mouth wide open, making cute sounds while coming closer. She clung to her father, crying out "Scary! Scary!" with tears streaming down her face. As a result, she ended up leaving early, and her father awkwardly participated alone in a team of mostly women, making for a surreal dolphin experience. I feel sorry that her screams might have disturbed the other participants. It might be difficult for my child to enjoy this experience until she is around 5 years old. I noticed other children of a similar age from Western countries in other teams were also crying quite a bit. Parents of children in the same age group should take this into consideration.
You can purchase DVDs and photos, but as mentioned earlier, the only photos available were of the father awkwardly kissing the dolphin with a wry smile, and since you can't preview the DVD (even if you could, it would just be footage of screaming), I decided not to buy it.
Regarding photography, participants have to change and put their belongings in lockers, and you are required to remove not only cameras but also glasses and wedding rings in the pool area, so you can't take any photos or videos. Even wearable cameras like GoPros are completely prohibited. However, if you don't use a locker and can bring your bag to the pool, you can leave everything on the waiting bench in front of the pool. The waiting bench is accessible only to participants, so it is quite safe, and you can take photos right up until you enter the pool. During the experience, it's natural for the photographer to stay far away for the sake of the dolphins, so I think having one person participate as a spectator and take photos from the bench with a zoom lens would be a better approach, considering the risks involved. I felt that the pricing for spectators might have been set with such considerations in mind after participating.
<Lessons Learned>
- Overcome fear of large animals
- Manage health schedules
- It's better to scout the location before making a reservation.
夫婦と3歳の子どもでの参加でした。大変良いプログラムだと思いました、という感想ありきでの以下のコメントです。
混雑が予想される日程は予約をしたほうが安心なのですが、キャンセルポリシーに「参加日の2営業日前の現地時間00:00以降、予約総額の100%」とありましたので、直前の生理でキャンセルもせずプールサイドで見学になったことを考えると、施設へ行く直前に予約したほうが良かったと思いました。また、当日の空き状況ボードを見るとすべての回が予約で埋まるわけではないので、1日この施設で遊ぶつもりなら朝から体験コーナーの受付で予約するのもアリかなと思います。
それと、日本での一般的なイルカふれ合い体験に比べ高額ですが、低年齢での参加が可能なのがこのプログラムの魅力のひとつ。実際に参加してみると3歳の娘に実物の大きなイルカは恐怖でしかないようで、大きく口を開け頭を出してキュッキュと可愛い声で鳴きながら近づいてくるイルカの姿に鼻水を流しながら父親に抱きついてコワイ!コワイ!と絶叫しておりました。結果、娘も途中離脱し、大半を父親ひとり挙動不審になりながら女性ばかりのチームに参加するシュールなイルカ体験となりました。絶叫がうるさく、チームの参加者に不快な思いをさせてしまったと恐縮しています。うちの子は5歳くらいにならないと楽しい参加は厳しいかもしれません。他チームで同年齢くらいの欧米のお子さんもだいぶ泣き叫んでおりました。同年代の親御さんはご配慮くださいませ。
DVDと写真を買えますが、先の通り、苦笑いでイルカとキスをする父親の写真だけが並んでおり、DVDもプレビューできないので(プレビューできたにしてもどうせ絶叫映像なので)購入しませんでした。
撮影について、体験参加者は着替えてロッカーに荷物を入れてしまい、プール内はカメラはおろかメガネや結婚指輪すら外させられますので写真も動画も撮れません。ウェアラブルなGoProなんかも完全にNGです。ロッカーを使わずバッグを持ってプールへ移動でき、プール前の待機ベンチにすべて置いておけます。待機ベンチは参加者しか入れないので安全性は高い上、プールに入る直前まで写真を撮ったりできます。体験中はイルカのためを思うと撮影者は遠くに離れていて当然ですので、ひとりは見学者として参加して、ベンチからズームレンズで撮影するスタイルが今回のようなリスクも踏まえパフォーマンスが良いと思います。そもそもそういった想定の見学者価格設定なのかなと参加してみてから感じた次第です。
<今回の教訓>
・大きな生き物への恐怖を払拭しておく
・体調のスケジュール管理
・無理に予約せず下見して参加が良い
| Rating: | |
|---|---|
| Packages: | 水中でイルカと遊ぶ!ドルフィン・エンカウンター(~2020年3月31日) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/01/06 |
| Activity Date: | 2016/12/28 |
Reviewed by: ちゅとむ
It was my first time, but I chose the most expensive course. I was amazed that I could see everything from Diamond Head to the west, and it felt like I could see Japan. They also took photos for a low price and gave them to me on an SD card. This has definitely become an activity I want to do again next time.
初めてでしたが、1番高いコースを選びました。ダイアモンドヘッドから西まで全てが見れて日本が見えるんじゃないかと感動しました。写真も安く撮ってくれてSDカードでもらいました。次回も絶対やりたいアクティビティになりました。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Families |
| Posted on: | 2017/01/06 |
| Activity Date: | 2017/01/03 |
Reviewed by: AI.S
When you think of Hawaii, you think of the ocean, but this was also amazing. The movie course, the jeep course, and the flower-viewing course were all great. Next, I want to challenge myself with horseback riding.
Hawaiiといえば海ですが、こちらも最高でしたよ。映画コース、ジープコース、お花をみるコースどれも良かったです。
次は乗馬にチャレンジしたいです。
| Rating: | |
|---|---|
| Packages: | 通常プラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2017/01/06 |
| Activity Date: | 2017/01/02 |
Reviewed by: rei
For my first parasailing experience, I chose to go up to 150 meters to reach the highest point. Perhaps because we were over the ocean, it surprisingly didn’t feel very high, and I was able to enjoy the beautiful views of Waikiki and Diamond Head. Among the participants, we were the only Japanese, but the staff made an effort to communicate in broken Japanese, which was nice. The atmosphere on the boat was very fun. I would love to try it again if I get the chance.
初めてのパラセーリング、どうせなら一番高くまで上がろうと、150メートルを選択しました。
海の上だからか、意外と高度感は無く、ワイキキやダイヤモンドヘッドの美しい景色を楽しめました。
参加者中、日本人は私達だけでしたが、スタッフが片言の日本語で気を使ってくれます 笑
船上はとても楽しい雰囲気でした。また機会があればやってみたいです。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Friends |
| Posted on: | 2017/01/06 |
| Activity Date: | 2016/12/28 |
Reviewed by: akiyo
It likely depends on the weather, but the shuttle bus was extremely cold, and we had to wait about 40 minutes at the pickup point. I've traveled abroad a lot, but this is the first time I've been made to wait this long. The driver left without saying anything, and I thought he had abandoned us.
The meeting time was 9:00, and the pool opened at 10:30, but it seems like they could have pushed back the meeting time a bit, even considering the stops along the way.
As for the pool, visiting a few spots is generally fine. The facilities are located on the west side by the sea, so the wind is usually strong, and on particularly windy or cold days, there’s really no escape from the cold. I wanted to head straight to the jacuzzi, but it opened at 12:30, so I had to endure the morning.
The lunch BBQ consisted of already cooked, cold, and hard US beef, grilled chicken, potatoes, salad, and fruit. The beef is tough unless you add mayonnaise. As mentioned in other reviews, the pineapple is sweet and delicious. In the cold, struggling to find something to eat, the only saving grace was that they served hot coffee.
Just when I thought the jacuzzi was finally open, I found out that it can only accommodate more than 16 people, and we were stopped from entering. The jacuzzi is about 3 meters in diameter and has a maximum temperature of around 40°C, which ironically makes you feel colder once you get in.
By the way, there are about four showers in the changing room, but hot water never comes out.
I quickly changed and eagerly awaited the time to go home.
Honestly, I think it was just our bad luck, and it depends on the weather, but I believe there’s a significant variation in experiences, so be prepared when you go.
おそらく天候次第ではありますが送迎バスが激烈に寒い&経由地点pick upで40分程度も待機させられました。海外にはいろいろ行きましたがこんなに待たされたのは初めてです。運転手は何も言わずに行ってしまうし。バックレたかと思いました。
9:00集合、10:30~プールですがどう考えても中継地点を回ったとしてももう少し集合時間遅くしてもいいんじゃないでしょうか。
プールは数か所行けば大体OKです。
施設は西側の海側にあるので基本風は強いのですが、特に風が強い日、寒い日だとマジで逃げ場がなくて凍えます。
ジャグジーに直行したかったのですがopenが12:30~でAMはひたすら耐えました。
昼のBBQは既に焼かれて冷たく固くなったUSビーフ、鳥炭火焼、芋、サラダ、フルーツです。
ビーフはマヨネーズつけないと固くて大変です。ほかの方の口コミの様にパイナップルは甘くておいしいです。寒くて食べるものに困っている中、唯一の救いはホットコーヒーを出してくれた事でしょうか。
やっとジャグジーopenかと思えば16人以上は入れないらしく、止められます。
ジャグジーは直径3mくらいの円形のもので最高温度が40℃程度で、入ったほうがかえって寒くなるという逆効果。
ちなみにシャワーは更衣室に4つ程ついてますが温水は決して出ません。
早々と着替えて帰りの時間を待ち遠しくおりました。
正直、我々の運が悪かったのか、天候次第だと思いますが当たり外れが大きいと思いますので、覚悟して行ってください。
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide the service that met your expectations.
As mentioned in a separate email, I have confirmed the situation on the day of the tour with the operating company. During this time, local schools are on break, resulting in less traffic than usual, which caused us to arrive at the park earlier than expected, leading to a wait for our customers. I deeply apologize for taking up your valuable travel time with this wait. Additionally, I am truly sorry for the discomfort caused by the bad weather once you entered the park. The operating company has reported that they have reviewed the jacuzzi operating hours and have made improvements to allow customers to use it earlier on chilly days. They also mentioned that they will take extra care to ensure meals are served warm.
I sincerely apologize for the inconvenience caused during your trip. We take your feedback seriously and, together with the operating company, will strive for further service improvement.
Thank you very much for your valuable feedback amidst your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご期待に沿ったサービスを提供できませんでしたこと、心よりお詫び申し上げます。
別途メールでもご連絡させていただきましたが、当日の状況を催行会社に確認させていただきましたのでご報告させていただきます。この時期は現地の学校などがお休みであるため、通常よりも交通量が少なくパークに早く到着してしまうため、今回のようにお客様をお待たせしてしまうこととなりました。貴重なご旅行のお時間を待ち時間として頂戴してしまったこと、深くお詫び申しあげます。また、パークに入られてからも悪天候ということもありましたが、お辛い思いをさせてしまい、誠に申し訳ございませんでした。催行会社より、ジャグジーの運営時間の見直しを行い、現在では肌寒い日はお客様に早くご利用いただけるよう改善したと報告がありました。また食事に関しても温かい状態で提供できますよう十分に注意するとのことでした。
この度はご旅行中にご迷惑をおかけいたしまして誠に申し訳ございませんでした。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 【無料特典付き】BBQランチ食べ放題付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/01/05 |
| Activity Date: | 2016/12/30 |
Reviewed by: Y.N
It was really cold. I would think twice about doing this during this time of year. When we arrived at the sandbar and got into the water, I was shocked by the coldness and chill as the water reached up to my face (I'm 155 cm tall). The sandbar itself wasn't too cold since it was shallow, but you need to be careful when returning to the boat as you have to pass through deeper areas again. While wrapped in beach towels, everyone was shivering quite a bit. However, we got to see sea turtles, and their cuteness made me take some photos! This lifted my spirits a little! The hamburger for lunch was tasty, but it was just too cold and there were too many people, so I couldn't eat slowly.
Finally, for snorkeling. I didn't go into the water due to the cold, but a few people stayed on the boat like me. About half of the group mustered the courage to go into the water, while the rest eagerly jumped in. My friend bravely went in and said it was like a scene from an aquarium. The water was warm, but! The men coming out of the water were also shivering. They do provide warm drinks, but a single paper cup doesn't warm you up enough... For those participating during this time, you absolutely need two beach towels and a thick outer layer that you can wear over your swimsuit!
Lastly, be careful about where you sit on the boat. The bench in the middle front (where people stop when coming out of the water, at the top of the stairs) is also where the equipment is placed. During lunch, people line up in front of that bench. You put your bags under the bench, but the bottom is already wet, and it gets even wetter from above! Plus, more and more people keep coming out of the water, so you can't sit comfortably. I wish they had kept that area clear from the start. It was cold, my belongings got wet, I couldn't eat lunch slowly, and there was nowhere to sit. I would have appreciated a bit more consideration.
とにかく寒かったです。この時期の催行は、ちょっと考えもの。サンドバーにつき、海に入るのですが、船から降りた瞬間は、顔付近まで水があり(身長155センチ)、あまりの冷たさと寒さに驚きました。サンドバーは、浅くそれほど寒くはなかったですが、船に戻るときまた、深い部分を通るので注意が必要。バスタオルを巻きながら、皆さん結構ガタガタ震えてました。しかし、海ガメが見られ、余りの可愛さにシャッターを押しました!この時は、少しテンションが上がりました‼昼食のハンバーガーも美味しくはありましたが、とにかく寒いのと、人が多く、ゆっくり食べられなかったです。最後に、シュノーケル。私は、寒さのため海には入りませんでしたが、私のように船に残られるかた少し。勇気を出し海に行く方半分くらい。残りの方は、率先して行かれてました。私の友達は、勇気を出し行きました。水族館のような光景が広がっていたそうです。そして、海の中はあたたかいとのこと。しかし!海からあがる人、男性の方もガタガタ震えてました。温かい飲み物も提供されますが、とても紙コップ一杯ではあたたまらず……。この時期参加されるかた、バスタオル2枚、水着の上から羽織れる厚手の服が絶対必要です!
それと最後に、船に乗り座る位置に注意を。前の真ん中(海からあがる時、階段あがって正面にある)のベンチは、海からあがった人が一旦立ち止まる場でもあり、使った道具の置き場になります。ランチ時には、そのベンチ前に人が並び。ベンチの下に荷物を入れるのですが、底は既に濡れており、更に上からも濡れます!しかも、どんどん海からあがってくるので落ち着いて座れません。できれば、最初から空けるようにしておいてほしかったです。寒く、荷物も濡れ、昼食もゆっくり食べられず、居場所もなく。ちょっと配慮がほしかったです。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Friends |
| Posted on: | 2017/01/05 |
| Activity Date: | 2017/01/03 |
Reviewed by: pirocky
We participated as a family of four. It was greatly appreciated that the children's fees were free. We didn't know if we would see whales until we boarded, but we joined with the expectation that if we didn't see any, we could still enjoy cruising on the Star of Honolulu! Fortunately, we were lucky enough to see whales three times. While we couldn't see the whales' faces, we were able to see their spouts and impressive tails, which left both the kids and adults very satisfied.
家族4人で参加しました。子供の費用が無料だったのは大変ありがたかったです。
鯨が見れるかは乗船してみるまでわからないけど、まあ見れなかったらスターオブホノルルでクルージングを楽しむ!という期待感で参加しましたが、ラッキーなことに3回も鯨を見ることができました。
さすがに鯨の顔を見ることはできませんでしたが、潮吹きと立派な鯨の尻尾を見ることができて、子供も大人も大満足でした。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂き、誠にありがとうございました。楽しめて頂けたご様子で、私どもも大変嬉しく思っております。また、ハワイにお越しの際にには、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2017/01/05 |
| Activity Date: | 2016/12/30 |
Reviewed by: いずみ
We participated as a couple. We were picked up almost on time at the meeting point. The vehicle was a blue van, and we were the only two passengers at that time. Inside the car, we were asked if we were Japanese, given a Japanese waiver to sign. After about 10 minutes, we arrived at the Ala Moana Yacht Harbor, where we showed our voucher and were told to wait for a while.
After about 20 minutes, all participants gathered, and as the previous group returned, we boarded the boat and set off. There were 8 participants this time, and aside from us, everyone else was from abroad. Onboard, there was a brief explanation in English, and for photo shooting, we were informed that data could be saved to an SD card for $35, and if we wanted it, we should inform the staff before parasailing.
This was our first time parasailing in Hawaii, and since it was the rainy season, we were worried about the weather, but fortunately, it was nice, and we enjoyed wonderful views. It felt incredibly high and was fun, but also a bit scary. However, the views and experience were invaluable. If I have the opportunity to go again, I would definitely like to experience it. I think the actual airtime was just under 10 minutes, but it felt much longer.
After that, we gradually descended, got wet up to our chests in the sea twice, and then smoothly returned to the boat. I took motion sickness medication in the morning out of concern for seasickness, but in the end, I didn't get seasick (one person who was with us looked a bit unwell).
For the photos, we could choose to pay in cash with a tip on the boat or with a credit card after disembarking. Some of the photos were blurry, but they took about 20 pictures, including the views from the boat, which made for great memories. Since we were the second-to-last group, we got quite wet, but after arriving at the port, we quickly got into the car and returned to the hotel, so we didn't have time to change clothes and sat on towels in the seats. Therefore, I think it's better to bring a bath towel.
It was so much fun that I would like to participate again!
夫婦2人で参加しました。
集合時間にほぼ時間通りにピックアップされました。車は青いバンで、その時に乗ったのは私たち2人だけでした。車内で日本人?と聞かれ、日本語の誓約書を渡され、サインをしました。10分ほどでアラモアナのヨットハーバーでに着き、スタッフにバウチャーを見せてしばし待つように言われました。
20分ほど待つと参加者が全員揃い、そして前の回の船が戻ってきたので入れ替わりで乗り込んで出発しました。今回の参加者は8人で、私達夫婦以外はみんな外国の方でした。
船上では英語で簡単に説明があり、写真撮影はSDカードにデータを入れて35ドルで、希望があればパラセイリングの前にスタッフに伝えてくださいとのことでした。
今回ハワイでのパラセイリングは初めてで、また雨季だったので天気も心配していましたが、幸い天気も良く、素晴らしい景色が見られました。ものすごく高く感じて楽しかった反面、少し怖かったです。ですが、あの景色や体験は何にも代え難いです。また行く機会があれば是非体験したいと思いました。実際の滞空時間は10分弱程度だったと思いますが、とても長く感じました。
その後徐々に高度が下がり、胸まで海に二回浸かり、その後スムーズに船に戻ることができました。
船酔いを懸念して酔い止めを朝に飲んで臨んだのですが、結局船酔いにはなりませんでした(一緒に乗っていた1人の方は少し気分が悪そうでした)
写真はチップとともに現金で船上では支払うか、クレジットカードで下船後に払うか選べました。写真はボケているものもありましたが、船上からの景色も含めて全部で20枚程度撮っていてくれて良い思い出になりました。
私たちは最後から二番目の組だったので、結構濡れていましたが、港に着いてからはすぐに車に乗りホテルまで帰ったので、服を着替える時間はなかったので、座席にタオルを引いて乗りました。なのでバスタオルを持って行ったほうがいいと思います。
とても楽しかったので、また参加したいです!
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/高さ150メートル エキストリームライド |
| Attended as: | Couples |
| Posted on: | 2017/01/05 |
| Activity Date: | 2016/12/20 |
Reviewed by: Dスケ
We participated on a weekday in December, just the two of us. The bus arrived on schedule, and we boarded. As mentioned in previous reviews, air conditioning is generally set quite strong in Hawaii, so it's essential to have something like a hoodie or jacket for the bus ride. Upon arrival, we received our entry tickets and headed into the facility.
First, we stored our belongings in lockers, which are operated by a PIN code. As long as you don't make a mistake, you can open and close them as many times as you want throughout the day. The food court, which requires money, is also close to the lockers, so you can easily take out your phone or wallet whenever needed, even without a waterproof case.
Near the lockers, there are showers and changing rooms, but since everyone was wearing swimsuits on the way in, we only used them on the way back. Inside the facility, there are over ten attractions, and since there were about 200 visitors that day, we could enjoy almost everything without much waiting. However, it seemed that the attractions rotated every hour.
One attraction that was particularly popular among males over 10 years old was The FlowRider, which is an additional fee attraction where you can enjoy bodyboarding or small surfing on a man-made high-speed water flow. To participate, you need to provide a copy of your passport and sign a waiver for injury responsibility, along with paying $10 (or $5 for bodyboarding), and then you receive a special wristband that allows you to join. Once you have the wristband, you can try as many times as you want afterward. Each session lasts about six minutes, and participants line up at the end of the queue. When it's your turn, you choose which board to use and give it a try.
I had no surfing experience, but I had some experience with snowboarding, so I decided to give it a shot, but I couldn't ride the waves at all and failed miserably... It wasn't until my second attempt that I managed to stand up a little. The setup is visible from the food court and rest area in the center of the facility, so I felt the gaze of others, and as someone who wasn't very skilled, I felt a bit embarrassed, but I still had fun. If there were something like this in Japan, I would want to go multiple times because it was so enjoyable.
There were also a large wave pool, a lazy river, and a heated pool (spa), all of which had lifeguards, making it suitable for families to enjoy. The food court offered decent taste for around $100, with portions that felt very American, so sharing one meal between two people might be a good idea.
At 2:30 PM, all attractions except for the pools closed, but as mentioned earlier, since there was hardly any waiting, we were able to enjoy all the attractions and even had a little time left over. If you want to make the most of your time, I recommend renting a car instead of taking the bus.
12月の平日に二人で参加。
バスは予定通りの時間に到着し、乗車。事前の感想にもあったが、基本的にハワイは全て冷房が強めに設定されているのでバス内では、パーカーなど羽織るものが必須。到着すると入場券を貰って施設内へ。
まず、ロッカーに荷物を預けるが、ロッカーは暗証番号式で、操作を間違えなければ1日に何度でも開閉でき、お金を使うフードコートもロッカーの近くにあるため、携帯や財布の防水ケースが無くても、都度取り出して使用することも可能。
ロッカー近くにシャワー、更衣室もあるが、行きはみんな水着を着てるので使用するのは帰りぐらい。
施設内は10個以上のアトラクションがあり、当日は入場者は200人ぐらいだったので、どれもほぼ待たずに乗れる。ただし乗れるアトラクションは1時間ごとに交代するようでした。
10代以上の男性に人気だったのが、入園料とは別料金だが、ザ・フローライダーという、人工的につくった高速で水流の上で、ボディボードや小さめのサーフィンを楽しむアトラクション。参加するにはパスポートのコピーとケガの自己責任承諾、あとは10ドル(ボディボードは5ドル)を払い、専用のリストバンドを付けると参加出来る。一度リストバンドを付けるとそれ以降は何度でもトライ出来る。一人6分ぐらいのプレイ時間で、参加希望者は列の最後尾に並び、自分の番になれば、どちらのボードを使うか選びトライする。
サーフィンの経験はないが、スノーボードはそれなりに経験があったのでやってみたが、全然波に乗れず惨敗…。
二回目でようやく少し立てた程度。
設置場所が、施設中央のフードコートと休憩所から見える所にあり、他の方の視線を感じ、下手な私は少し恥ずかしかったが楽しめました。日本にもあれば何回も通いたくなる面白さでした。
他にも、波の出る大きなプールや流れるプール、温水プール(スパ)があり、全てのプールに監視員が付いていたので、家族連れでも十分楽しめそうでした。
フードコートは100ドル前後で味はそこそこ、量はアメリカンという感じだったので、2人で1つぐらいでいいかも。
2時半にプール以外の全てのアトラクションが終了するが、先ほど書いたようにほぼ並ぶことがないので、全てのアトラクションを楽しむことは十分出来るし、時間が少し余るぐらいだったので、時間を有効に使いたいなら、バスよりレンタカーがオススメです。
Aloha,
Thank you for your valuable feedback.
We look forward to your next visit.
アロハ、
貴重なご意見ありがとうございました。
又のお越しをお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/ソフトドリンク飲み放題プラン |
| Attended as: | Couples |
| Posted on: | 2017/01/04 |
| Activity Date: | 2016/12/05 |
Reviewed by: ハワイ
It was over in a flash, but I had a great time. I think even those who feel scared can enjoy it. I highly recommend it.
あっと言う間でしたが、楽しかったです。
怖く感じる方でも楽しめると思います。
とてもおすすめです。
| Rating: | |
|---|---|
| Packages: | 高さ45メートル |
| Attended as: | Couples |
| Posted on: | 2017/01/04 |
| Activity Date: | 2016/11/30 |
Reviewed by: Nana
There were a lot of participants on the tour! Most of them were Japanese, but there were also people from various other countries, which made it fun! The Angel's Sea was truly beautiful! It was very cold, but the clear, endless stunning scenery was amazing! The hamburger for lunch was delicious, and I was satisfied to see sea turtles! There was plenty of time for the final snorkeling session; it was cold at first, but as I got used to it, I was able to see corals and fish, and search for sea turtles, making for a fulfilling time! The guide was wonderful too!
ツアー参加者がとても多かったです!日本人がほとんどでしたが、ほかにもいろいろな国から参加されていたので、たのしかったです☆天使の海、ホントにキレイでした!とっても寒かったけど、透き通ったどこまでも続くとってもステキな景色でした!ランチのハンバーガーも美味しく、ウミガメも見れて満足です!最後のシュノーケルも時間がたっぷりあり、はじめは寒かったのですが、慣れてくるとサンゴと魚をみたり、ウミガメをさがしたり、充実した時間を過ごせました!ガイドさんもステキでした!
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Friends |
| Posted on: | 2017/01/04 |
| Activity Date: | 2017/01/03 |
Reviewed by: 佐々木
As the title suggests, the beauty of the scenery and the number of marine creatures visible greatly differ depending on where you sit. Inside the submarine, the seating is divided into the right and left rows, and this time, the left row was overwhelmingly better (we were in the right row). However, for us ordinary people who rarely have the chance to explore the ocean, it is undoubtedly a valuable experience. I believe this is one event you should definitely participate in when you come to Hawaii.
タイトルの通り、座る席で景色の美しさや見られる海洋生物の数が大きく異なる。潜水艦の中は右列と左列で分かれており、今回の潜水は圧倒的に左列が良かった(※自分達は右列でした)。ただし、なかなか海の中を冒険する機会がない我々一般人にとっては、貴重な体験となることは間違いない。
是非、ハワイに来た際は参加すべきイベントの1つだと思います。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/01/04 |
| Activity Date: | 2017/01/01 |
Reviewed by: ArielSE
It's almost a sin to miss ATV ride at Kualoa Ranch. Your Hawaiian adventure is incomplete if you haven't been to ATV rides. We have 2 boys aged 10 and 13 and the Multi-Passenger allowed them to experience this journey. Staff were great and our lead driver made sure we got the most of our ride.
Also shout out to Marisa Lopez at Veltra who provided great advice to my questions and was able to re-book due to weather. Great customer service!
| Rating: | |
|---|---|
| Packages: | 1 Hour Multi Passenger (until 03/31/2018) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/01/03 |
| Activity Date: | 2016/12/14 |
Reviewed by: Beginner_Surfer
This is the 1st time I have enrolled with Hans Hedemann and staff. Staff was really nice as my son and I took the surf class in the 2hr group lesson. Two hours is plenty of time for the group size and I did not have to wait for other surfers on the water at all. I had taken the KOA lessons (also on Waikiki) earlier and Hans' School is much better in terms of distance to paddle to get to the surf location as well as the student to instructor ratio. Our package also included shuttle, pictures and a T-shirt which is awesome. My son (14yrs) said it was the best activity of the trip which is great since it's so hard to impress teens now-a-days. Because of the inclusiveness of the package and the surf location, we would definitely repeat and highly recommend this school.
Aloha,
We are so happy you and your son enjoyed the lesson! Here at Hans Hedemann Surf School we strive for excellence. We appreciate your great review and we hope to see you again in the future. Mahalo for surfing with us!
| Rating: | |
|---|---|
| Packages: | Group Lesson (2 hours) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/01/03 |
| Activity Date: | 2016/12/28 |
Reviewed by: mimi
As soon as we boarded, we had a buffet-style lunch. After finishing, we went out to the deck and felt the wind while heading out to Waikiki. The view of the hotels in Waikiki and Diamond Head was stunning, and just that alone made me feel great and glad to have participated.
The long-awaited whales appeared, with a pod of about four spouting water and showing their backs and tails repeatedly.
And then, one finally jumped! It leaped vertically, showing us its white and black mottled belly. Lucky!
During the latter part of the cruise, many participants had returned inside the ship, so it was worth staying outside. It was sudden and brief, so I couldn't take a photo, but it was a whale watching tour that left a lasting impression and was very satisfying.
乗船してすぐブッフェ式のランチ。食べ終えて外のデッキへ出て風に吹かれながら、ワイキキ沖へ出て行くと、ワイキキのホテル群、ダイヤモンドヘッドの景色が素晴らしく、まずはそれだけでも気持ちよくて、参加してよかったと思いました。
待望のクジラは、四頭ほどの群れが潮吹き、背中や尻尾を何度も何度も見せてくれました。
そして、ついに一頭がジャンプ!
縦に垂直に上半身あたり(?)まで飛んで、こちらに白っぽくて黒いまだら模様のあるお腹側を見せてくれました。ラッキー!
クルージング後半で、参加者の多くは船内に戻っていた時間帯、外で頑張っていた甲斐がありました。突然で、一瞬だったので写真は撮れなかったけど、目に焼き付けて大満足のホエールウォッチングツアーとなりました。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2017/01/03 |
| Activity Date: | 2016/12/23 |
Reviewed by: Veronica
My husand and I celebrated our 25th wedding anniversary with this romantic sunset dinner cruise. The atmosphere, entertainment, and food was perfect. Thanks for helping make our anniversary special! !!!!
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2017/01/03 |
| Activity Date: | 2016/12/31 |
Reviewed by: mrk2040
Unfortunately, we couldn't see any whales. However, we had a beautiful view of Waikiki and Diamond Head. They were distributing free tickets (without meals) when we got off. We didn't order any meals, but it was possible to order meals on the day of the event.
残念ながら、クジラは見れませんでした。でも、ワイキキの街とダイヤモンドヘッドがとてもきれいに見れました。降りる際に、無料の券(食事はつかない)を配布していました。私たちは、食事を申し込みませんでしたが、当日でも食事の申し込みは出来ました。
Thank you very much for participating in our cruise. We are sorry that you were unable to observe any whales this time. Please do come back to search for whales again! All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は鯨を観測いただく事が出来ず残念に思います。
是非また鯨を探しにいらして下さい!
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/01/03 |
| Activity Date: | 2016/12/29 |
Reviewed by: mrk2040
I signed up at the request of my children. I was worried about my 4-year-old and 6-year-old, but they were able to shake hands with the dolphins. They said kissing them smelled like fish, so they didn't do that (laughs). The dolphin pool was deeper than I expected, and since the kids couldn't touch the bottom, I had to hold them the whole time. We signed up for the first time slot in the morning, and after it was over, we were able to relax by having a meal in the park, watching the dolphin show, and playing on the playground equipment.
子供のリクエストで申し込みました。4歳と6歳の子供たち、大丈夫かなと心配していましたが、イルカと握手出来ました。キスは魚の匂いがすると言ってやりませんでしたが(笑)イルカのプールは思ったよりも深く、子供たちは足がつかないのでずっと抱っこしていました。朝一番の時間で申し込みましたが、終わって、パークの中で食事したり、イルカショーを見たり、遊具で遊んだりとゆったり過ごせました。
| Rating: | |
|---|---|
| Packages: | 水中でイルカと遊ぶ!ドルフィン・エンカウンター(~2020年3月31日) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/01/03 |
| Activity Date: | 2016/12/26 |
Reviewed by: gregory
VERY FRIENDLY STAFF BOTH AT SUTTLE PICK UP AND ON THE CRUISE. THE MAJESTIC (ATLANTIS) SHIP IS VERY CLEAN AS EXPECTED WITH VERY GOOD CREW MEMBERS. THE NATURALIST EXPLAINED WHAT WHALES ARE DOING IN THE HAWAII AREA. FOR ALL OF MY FAMILY THE SEAS AND WEATHER WAS NO PROBLEM WITH THE SIZE OF THIS VESSEL. SEAS WERE ABOUT 3 TO 4 FEET WITH TRADE WINDS AT 15 MPH. SO FOR ALL OF US VERY NICE. REMEMBER THIS IS HAWAII. WARM YES.
| Rating: | |
|---|---|
| Packages: | Whale Watch Cruise with Transportation |
| Attended as: | Families with Young Children |
| Posted on: | 2017/01/03 |
| Activity Date: | 2016/12/29 |
Reviewed by: Tomas
We had Jim as our pilot entertained us with facts and fun! You need to do this to see Hawaii as it was. He got in close to the mountains and the falls where you could never hike it was unforgettable and worth every penny ! Thanks Jim !
Thanks, Tomas, for your nice review. I'm happy that you enjoyed your tour with Jim. Please come visit us again.
| Rating: | |
|---|---|
| Packages: | Ali'i Sacred Falls Flight [60 mins] |
| Attended as: | Families |
| Posted on: | 2017/01/02 |
| Activity Date: | 2016/12/29 |
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Thank you very much for participating in our cruise. We are very pleased that you were able to observe whales at the end. It can be quite challenging to capture photos of whales. Please do come back and try again. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
最後にクジラをご観測いただけました様で大変嬉しく思います。
クジラ出現の写真を撮るのはなかなか難しいですよね。
ぜひまたチャレンジしにいらして下さい。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル