Reviewed by: ハワイさん、
I waited for the bus on the first day, but I was left behind. I left a voicemail, but I didn't get a response... I'm glad I was able to participate the next day, but I couldn't see the whales as well as I wanted from the photos. However, I felt good about the cruise! I thought it might be better if the duration was a little shorter.
バスに1日目待ってたのに、おいてかれてしまいました。
留守電いれたけど、連絡なく。。
翌日参加できたから良かったけど、、
クジラは写真見たいにはみれません。
クルーズするのは気分が良かったです!
時間もう少し短くても良いかなと思いました。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Solo Travelers |
| Posted on: | 2020/02/28 |
| Activity Date: | 2020/02/25 |
Reviewed by: KENJI
We participated as a family!
It was everyone's first time whale watching, and we had a wonderful experience encountering humpback whales jumping up close!
Thank you very much! ^_^
家族で参加しました!
みんな初めてのホエールウォッチングでしたが、間近でジャンプするザトウ鯨に出会う事ができ、素敵な経験になりました!
ありがとうございました^_^
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Families with Young Children |
| Posted on: | 2020/02/28 |
| Activity Date: | 2020/02/25 |
Reviewed by: uk.
In February 2015, I participated in a tour and completely forgot to leave a review.
I heard that the day before and the day before that, there were strong wind warnings, and the tours were canceled, but on the day I booked, it was held. Fortunately, I was able to encounter a pod of dolphins, which was amazing. However, February in Hawaii is really cold. I tend to get cold easily, and even with a wetsuit rental, the water was too cold. I didn't even have the courage to get in the water except for swimming with the dolphins.
In addition to the cruise, I enjoyed the hula dancing (even though I couldn't do it at all because it was too difficult), and the conversations with the crew were fun, but there was one thing. The pickup time was quite early, which I knew from the beginning, but I was surprised when I received a call to confirm the pickup time while it was still dark outside. While I appreciate the confirmation call, the timing was really too much. Plus, it's rare for the phone in my room to ring while traveling abroad, so it startled me. I wish they had mentioned it in advance if it was absolutely necessary. That's the only thing I still clearly remember even after five years.
2015年2月・・
すごく前に参加してすっかりレビューもせずにおりました。
前日・前々日が強風警報が出てて、ツアーも中止になったとのことでしたが
自分が予約した日は開催されました。
そして運よくイルカの群れにも遭遇出来てすごくよかったです。
ただ、2月のハワイってめっちゃ寒い。
元々寒がりなのもあるけれど、ウェットレンタルしても水が冷たすぎて。
イルカと泳いだ以外、水に入る勇気さえなかったです。
クルーズの他、フラダンスや(難しくてちっともできなかったけど)
クルーたちの会話も楽しかったですが一つだけ。
ピックアップの時間がかなり早かったのですが
それは最初から分かっていたのでいいのですが、それよりも前の暗いうちに
ピックアップ時間の確認TELなどが来たこと。
確認の連絡はありがたいけれど、時間がヤバすぎ。
しかも海外で旅行中に部屋の電話が鳴るってほとんどないのでまずびっくりするし。
必ず必要なら前もって言っててほしかったですね。
それだけが5年経った今もはっきり覚えてます。
| Rating: | |
|---|---|
| Packages: | おすすめプラン |
| Attended as: | Couples |
| Posted on: | 2020/02/27 |
| Activity Date: | 2015/02/16 |
Reviewed by: Dianne
The crew couldn’t have been more accommodating and fun! Lunch was delicious. Turtle spotting was fabulous. And the reef snorkel was an adventure to be remembered. Thanks for the memories!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2020/02/27 |
| Activity Date: | 2020/02/24 |
Reviewed by: Dom
I learned about the history of Hawaii, and the plants were explained in detail. In the long-awaited hula lesson, I was taught by the kumu hula, Brad Cooper, and it felt like a dream. I was also very satisfied with the beautiful lei making.
ハワイの歴史が学べ、植物も丁寧に説明していただきました。
念願のフラレッスンではクムフラのブラッド クーパー先生に教えていただき夢のようでした。
レイメイクも素敵にできて大満足です。
Thank you for participating in the La Clea Flare Lesson and for the five-star rating! We are very happy to hear that you enjoyed it. I will also let Mr. Brad know. We look forward to your next visit. Thank you very much!
この度はラクレアフラレッスンへのご参加、そして5つ星評価をありがとうございます!お楽しみ頂けたようで私たちもとてもうれしいです。ブラッド先生にも伝えます。
またのご来館お待ちしております。どうもありがとうございました。
| Rating: | |
|---|---|
| Packages: | 現代フラレッスン+ティーリーフレイ作り体験付きプラン |
| Attended as: | Families |
| Posted on: | 2020/02/27 |
| Activity Date: | 2020/02/24 |
Reviewed by: みっちゃん
I stayed at the Marriott hotel, and I used this place several times because it was affordable! It was very delicious and had generous portions. Thank you!
宿泊したマリオットホテル内にあり手頃で何度か利用させて頂きました!
とても美味しくボリューム満点でした^_^
ありがとう
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2020/02/27 |
| Activity Date: | 2020/02/24 |
Reviewed by: Ashley C.
This was just such a great experience. We got incredibly lucky with active whales during our trip. We saw two set of mothers with their calves. The calves breached multiple times and we even got to see one of the mothers breach! Even just the scenery during the sail up the coast was amazing. The crew was incredibly fun and nice, everyone was very accommodating. I would definitely recommend using this company for your whale tour.
| Rating: | |
|---|---|
| Packages: | Afternoon Whale Watch Sail |
| Attended as: | Couples |
| Posted on: | 2020/02/26 |
| Activity Date: | 2020/02/23 |
Reviewed by: ikuo
Meeting a large mother and baby whale was truly moving. At the same time, I thought about how the approaching boats must be a nuisance for the mother whale caring for her newborn, which left me with somewhat mixed feelings. What is the ideal way for modern humans to connect with the natural world? While we understand this in our daily lives, we often don’t think deeply about it. I realized that we need to reconsider the power of humans and civilization that has even pushed the largest mammals in Earth's history, the whales, to the brink of extinction.
A beautiful world should remain beautiful.
A wonderful nature should remain as it is.
This tour taught me the preciousness of simply connecting lives.
大きなクジラの親子に会えたのはやはり感動がありました
と同時に生まれたばかりの子供の世話をしているお母さんクジラにとってはボートで近づいてくる人間は迷惑なんだろうなと思い、少々複雑な感情にもなりました。
自然界と現代人の繋がりかたの理想とはどんなものなのか。普段の生活では理解していても深くは考えないものですが、地球史上最大の哺乳類と言われるクジラさえも絶滅の危機に追いやってしまった人間の力、文明の威力を改めて考える必要があると実感しました。
綺麗な世界が綺麗なままで。
素晴らしい自然がありのままで。
命をただ繋ぐ尊さを教えてもらったツアーでした。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2020/02/26 |
| Activity Date: | 2020/02/23 |
Reviewed by: cherry
In late February, my husband and I visited Hawaii and wanted to do something Hawaiian, so we participated in this activity!
Most of the participants were Japanese, with a few foreigners mixed in. The boats going to the sandbar were separated into one for Japanese people only and another that included foreigners. Both boats had Japanese guides who were very good at speaking, and the locals were cheerful, making the experience enjoyable from the boat!
When I asked the guide to take photos at the sandbar, they even directed us on how to pose, capturing many wonderful pictures from various angles♡
The guide also helped us look for sea turtles, and we were able to see a lot of them!
During snorkeling, we could see the sea turtles up close! The weather was great, but the water was very cold once we got in.
When we returned to the boat, they had warm drinks prepared, so we could relax and enjoy sunbathing on board!
The hamburgers for lunch were huge, and since we could add our own toppings, it was amazing to customize them to our liking! I'm so glad we could do something truly Hawaiian♪♪
2月下旬に夫婦でハワイ旅行に訪れて
ハワイっぽいことをしたくて参加しました!
参加者は日本人の方が多く、その他の外国の方も
ちらほらいらっしゃって、サンドバーまで行く船は
日本人だけの船と外国人の方も混ざった船と分かれていました。
二つとも日本人のガイドさんがいらっしゃって、
そのガイドさんがすごく喋りがうまくて、
現地の方も明るくて船の中から楽しかったです!
サンドバーでガイドさんに写真を
お願いするとポージングまで指示してくださって
いろいろな角度から何枚も素敵な写真を
撮っていただきました♡
海亀もガイドさんも一緒に探してくださって
たくさんみることができました!
シュノーケリングでは海亀を間近で見れます!
ただ天気はすごく良かったのですが、
水に浸かるととても寒かったです。
船に戻ると暖かい飲み物なども用意
してくださってるので、船の上でも
のんびり日光浴を楽しめました!
お昼のハンバーガーも大きくて
セルフで具材を足して行くので
自分の好きなアレンジで食べる事ができて
最高でしたっっ!!
ハワイらしいことができてよかったです♪♪
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター/BBQハンバーガーランチ付きプラン<2月参加> |
| Attended as: | Couples |
| Posted on: | 2020/02/26 |
| Activity Date: | 2020/02/25 |
Reviewed by: パルム
I had very little experience with boarding a ship, but there were staff members who spoke Japanese, and the other staff were also kind, which made me feel very at ease. There was a wide variety of alcoholic beverages and soft drinks, which was enjoyable. Although the chances of seeing a whale were low, they searched diligently, and I was able to see its tail. I also got to see dolphins up close for a long time, which I didn't think would be possible. It was a very enjoyable plan.
船に乗る経験もほとんどありませんでしたが、日本語を話せるスタッフがいたり、他のスタッフも親切でとても安心して過ごせました。
アルコール類やソフトドリンクも豊富で楽しかったです。
鯨も確率は低いそうですか、熱心に探してくれ、尻尾を見ることができました。また、見れないと思っていたイルカを近くで長時間見れました。
とても楽しいプランでした。
| Rating: | |
|---|---|
| Packages: | 午後プラン<~2020/12/17> |
| Attended as: | Families |
| Posted on: | 2020/02/26 |
| Activity Date: | 2020/02/23 |
Reviewed by: さささ
I used 5 Star. The atmosphere on the top floor was great, and the view was amazing. I thought 5 Star would be good if you want to enjoy dinner in a quiet and spacious setting. However, the rocking was strong, and my wife got seasick as soon as the soup was served. I was fine, but those who are prone to motion sickness might not be able to stay until the end. (I'm not sure if it was a particularly rocky day due to the weather.) The staff noticed my wife's seasickness and provided her with motion sickness medication and guided her to a room where she could lie down, so their response afterward was good. Thank you very much. I couldn't eat much of the food, but I felt good about the atmosphere and the staff's response. ^_^
5スターを利用させて頂きました。
最上階にて店内の雰囲気もよく、景色も最高でした。静かに広い空間でディナーを楽しみたいなら5スターが良いなと思いました。
しかし、揺れが強く妻がスープが出てきた段階で船酔いになってしまいました。私は大丈夫でしたが、酔いやすい傾向のある方は最後まで乗ってられないかもしれないです。(天候的に揺れやすい日であったかはわかりませんが)
船酔いに気づいたスタッフさんが酔い止めを用意してくれたり横になれる部屋へ案内してくれたりとその後の対応も良かったです。
本当にありがとうございました。
料理はしっかり食べれませんでしたが雰囲気やスタッフさんの対応からよかった^_^にしています。
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Couples |
| Posted on: | 2020/02/26 |
| Activity Date: | 2020/02/23 |
Reviewed by: lisha
I was satisfied to see them jumping and swimming with their families up close! It would be nice if we could choose items like a ballpoint pen or a T-shirt instead of a revenge ticket. The revenge is quite difficult.
かなり近くでジャンプや親子連れで泳ぐ姿も見れて満足!リベンジ券ではなく、ボールペンやTシャツかを選べると良い。リベンジはかなり難しい。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed whale watching nearby. Please do come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
近くでクジラの観測をお楽しみ頂けました様で大変嬉しくます。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Families |
| Posted on: | 2020/02/26 |
| Activity Date: | 2020/02/21 |
Reviewed by: Friends
What an experience! This tour is definitely worth it. The boat only takes out a max of 6 people which allows for more cage time and less crowds. The cage was plenty big for everyone to see and not feel cramped. We had sharks around us the entire time we were in the water and the water was so clear it was quite the experience. The crew was awesome and very knowledgeable about not only sharks but whales as well. We were able to stop on our way back into harbor and watch the whales for a little bit. Overall such a great experience, highly recommend!
| Rating: | |
|---|---|
| Packages: | Shark Cage Adventure |
| Attended as: | Friends |
| Posted on: | 2020/02/25 |
| Activity Date: | 2020/02/21 |
Reviewed by: ぶーちゃん
It's been 36 years since our honeymoon. I didn't feel like a newlywed, but there were many newlyweds around, and it brought back memories of that time. The food met my expectations, and during the live show, everyone danced and sang together, which was a lot of fun. The waiters were cheerful and fantastic! It became a wonderful memory.
36年前の新婚旅行以来です。新婚のような気分ではなかったけど周りは新婚の方も多く当時の事を思い出しながらの乗船でした。料理も期待通りでしたが
ライブショーでは、皆が一体となって踊って歌ってとても楽しかったです。
ウエイター達も陽気でサイコー! いい思い出になりました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed your visit after 36 years. Please come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
36年ぶりにお越し頂き、お楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 窓際席またはプライベート席確約!3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2020/02/25 |
| Activity Date: | 2020/02/18 |
Reviewed by: Darren Ebach
Emma was awesome she made the whole trip!! Funny and personal. Also how she remembered all of our names was amazing. Good entertainment and good food and drinks.
| Rating: | |
|---|---|
| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Families |
| Posted on: | 2020/02/25 |
| Activity Date: | 2020/02/19 |
Reviewed by: Tyler's
Great time would do it again. The only thing I would change is some of the items on the menu.
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2020/02/25 |
| Activity Date: | 2020/02/21 |
Reviewed by: 114回お疲れさん!
I spent a day at Jet and Wild for my graduation trip!
I thought it was just for kids, but there were so many water slides that even adults could have a great time!
The four-person slide, in particular, has the thrill of a small theme park attraction, offering a sensation that you definitely can't experience in Japan!
You might think, "A pool in Hawaii?" but it's definitely a spot worth visiting!
Depending on the plan, there are options for all-you-can-drink, and you can eat and drink inside, so you can play all day long.
If you come to Hawaii, be sure to spend the whole day enjoying it!
卒業旅行の1日をここjet and wildで過ごしました!
子供向け…かと思いきや、ウォータースライダーが数多くあり、大人でも十分に楽しめました!
特に4人乗りのスライダーはテーマパークのちょっとしたアトラクション並みの迫力で、日本では絶対に味わえない快感が待っています!
ハワイに来て、プール?と思われるかもしれませんが行く価値あり!のスポットでした!
なおプランによっては飲み放題などもついており、中で飲食も可能なので一日中遊べます。
ぜひハワイにきたら一日中遊んでみてください!
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Friends |
| Posted on: | 2020/02/25 |
| Activity Date: | 2020/02/15 |
Reviewed by: スカイランタン
The weather was slightly cloudy, and it didn't feel very hot for the season, but I was satisfied to see the beautiful scenery and the sandbar! You can play beach volleyball around the sandbar. It was fun to observe the sea turtles floating around.
Regarding snorkeling near the coral reef, there were some effects from the rain, and the water clarity was low, making visibility a bit poor, but it was enjoyable to see many fish. You can also get bread to feed the fish, so they come in large numbers.
I believe there will be some explanations, but the current near the coral reef can be strong, so I think it's a good idea for those who are not used to it to practice snorkeling properly around the sandbar.
天気としては若干の曇り、季節的にもとても暑いという感じではありませんでしたが、綺麗な景色にサンドバーが見れて満足でした!
サンドバー周辺ではピーチバレーができます。
ウミガメもプカプカしているのが観察できて楽しかったです。
珊瑚礁付近のシュノーケルでは雨の影響とのことでしたが、海の透明度が低く少し見通しが悪かったですが魚がたくさん見れて楽しかったです。エサのパンももらえるのでたくさん魚がやってきます。
説明はあると思いますが珊瑚礁付近は流れも早いので、慣れない人はサンドバー周辺できちんとシュノーケルの練習をしておくのがいいと思います。
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】BBQハンバーガーランチ付きプラン |
| Attended as: | Friends |
| Posted on: | 2020/02/24 |
| Activity Date: | 2020/02/14 |
Reviewed by: Patty Smith
Had an amazing time. We had such a good time that we met them the next day to top the crew. We forgot cash.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2020/02/24 |
| Activity Date: | 2020/02/21 |
Reviewed by: Doug Shuma
The crew was delightful. The boats were comfortable. The BBQ burger for lunch was a nice surprise. Time to practice snorkeling at the sandbar was perfect for my girlfriend. We saw a ton of turtles and then the snorkeling was fantastic!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2020/02/23 |
| Activity Date: | 2020/02/20 |
Reviewed by: ろろち
I visited on February 14, and on that day, they informed us during the meal that there was a special meal being offered for an additional $20 per person. If that was the case, I would have preferred to be informed at the reception before the meal. More than anything, I requested that they contact the tour company, but perhaps due to the crowd that day, I was told multiple times to wait a bit. I would have chosen to contact the tour company myself. They insisted that they couldn't reach out and just wanted us to pay the money. The meal, which should have been enjoyable, was hard to swallow, and my parents and son, who were looking forward to the restaurant, felt as if they had done something wrong. When we were about to finish the meal and leave, I asked one last time, "I will pay the additional fee, and I will contact the tour company, but could you please also reach out to them?" Finally, I was able to speak with the person in charge, who said that there was no need to pay and encouraged us to enjoy our meal. However, to be honest, I was left feeling sad and disappointed... I lost my appetite and got up from the table.
I was saved by the response of the restaurant manager, but the Japanese-speaking female staff treated us as if we were trying to dine and dash. I sincerely hope she learns customer service again so that others do not have to experience what we did. This review is a bit different from a typical review for Veltra, but I wanted to share this experience so that future customers keep this in mind.
2/14に利用しましたが、その日は特別な食事を提供しているので、一人20ドル追加で支払うよう食事中に言われました。
もしそのような状況であるなら、食事にうつる前に受付でお話しして欲しかったし、なにより
оpツアー会社にも連絡して欲しいとお願いしましたが、その日は混雑していたためか何度も少し待つよう言われ、私なら自分でоp会社に連絡する選択をする。こちらからは連絡出来ない、とにかくお金を支払ってくれの一転張り。楽しいはずの食事も喉を通らず、このレストランの食事を楽しみにしていた両親も息子もこちらが悪いことをしたような気分になりそのまま食事を終えて帰ろうとしたとき、最後にもう一度、追加の料金はお支払いしますし私もоp会社に連絡しますが、そちらからも一言連絡を入れてくださいませんかとお願いしたところ、やっと責任者に話を通してもらうことができ、彼から支払いの必要はありません。どうかお食事を楽しんでください。ということに至りましたが、正直悲しく残念な気持ちしか残らず・・・食事をする気持ちも失せ席を立ちました。
お店の責任者の対応で救われましたが、まるでこちらが無銭飲食しようとしているような態度で対応をされた日本語の出来る女性スタッフにはもう一度接客を学んで頂き、私たちのような思いをする方が今後ないように切にねがいます。
今回はベルトラさんに対しての口コミとは少し違うものになりましたが、これから利用されるかたに、このようなこともあるのだと心に留めていただきたく投稿させていただきました。
| Rating: | |
|---|---|
| Packages: | ディナービュッフェ(17時半~20時半) |
| Attended as: | Families |
| Posted on: | 2020/02/23 |
| Activity Date: | 2020/02/14 |
Reviewed by: ダイキ
You shouldn't have overly high expectations, as you won't be able to take flashy whale photos like those seen in tour advertisements. Also, the breakfast is similar to that of a budget hotel, so it might be best not to include it in your plan.
ツアー写真のような派手な鯨の写真は撮れませんので過度な期待は持たない方が良いですね。
また朝食も格安ビザナスホテルの朝食みたいな感じなのでプランに含まなくても良いかと
Thank you very much for joining our cruise.
We are sorry to hear that you were unable to fully enjoy the whale watching and dining experience.
We will share your comments internally and use them to improve in the future.
Thank you for your valuable feedback.
All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
クジラの観測やお食事を十分にお楽しみ頂けず、残念に思います。
頂きましたコメントは社内で共有させて頂き、今後の改善に役立たせて頂きます。
貴重なご意見有難うございました。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2020/02/23 |
| Activity Date: | 2020/02/17 |
Reviewed by: ももこ
The dinner cruise was great, but I was waiting for the bus from the company that VELTRA mentioned at the meeting point, and it didn't arrive even after the scheduled time. I checked with a nearby JTB staff member just to be sure, and it seemed that was the right bus. I was anxious until the last minute, so I wish they had informed me in advance via email that I would be taking the JTB bus.
ディナークルーズは、よかったのですが、集合場所でベルトラベルの言う会社のバスを待っていて、時間を過ぎても来ず、近くにいたJTBのスタッフに念のためと、思い確認したらそのバスでよかったようで、ギリギリまで不安におもっていたので、予め、直前のメールでJTBのバスに乗る事を伝えて欲しかったです。
Thank you very much for boarding the Three Star the other day.
We sincerely apologize for causing you any anxiety regarding the shuttle bus during that time.
We will share your feedback internally and use it to improve our services in the future.
We look forward to welcoming you again.
Star of Honolulu
先日はスリースターにご乗船頂き、誠に有難うございました。
またその際、お迎えのバスの件で、お客様には不安な思いをさせ、大変申し訳ございませんでした。
頂きましたご意見は社内にて共有させて頂き、今後の商品の向上に役立てさせて頂きたいと存じます。
またのお越しををスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2020/02/23 |
| Activity Date: | 2020/02/18 |
Reviewed by: めぐみ
I didn't see as many beautiful fish as I was expecting. I did catch a glimpse of a turtle, which made me a bit satisfied. Given that experience, I felt the price was a bit high.
期待してた様な綺麗なお魚さんはそんなに見れませんでした。
亀は一瞬見えたんで、それで少し満足できました。
あの感じであの料金は少し高いと感じました。
Aloha! Thank you for your cooperation. I'm sorry to hear that it wasn't as exciting as you expected. The ocean can often be completely unpredictable, and sightings of marine life can vary from hour to hour. We look forward to your valuable feedback. Please feel free to share it with the team. Mahalo!
アロハ!ご協力いただきありがとうございます。あなたが期待していたほどエキサイティングではなかったと聞いて申し訳ありません。海洋はしばしば全く予測不可能であり、水中生物の目撃は時間ごとに異なります。貴重なご意見をお待ちしております。ぜひチームで共有してください。マハロ!
| Rating: | |
|---|---|
| Packages: | 窓が大きいプレミアムプラン<定員64名>※2020年3月31日までのご参加 |
| Attended as: | Families |
| Posted on: | 2020/02/23 |
| Activity Date: | 2020/02/20 |
Reviewed by: 小夏1984
This is my second time participating. The weather was great, and I was able to see many fish and turtles. The Japanese guide was also available, which made it enjoyable.
2回目の参加です。
天候にも恵まれたくさんの魚や亀も見れました。
日本語ガイドもあり楽しめました。
Aloha! We are very happy to hear that you enjoyed your time with us! Thank you for sharing your wonderful experience. We look forward to welcoming you again soon. Mahalo!
アロハ!あなたが私たちとの時間を楽しんだことを聞いて、私たちはとても幸せです!素晴らしい経験を共有していただき、ありがとうございます。すぐに再びお迎えできることを楽しみにしています。マハロと
| Rating: | |
|---|---|
| Packages: | 基本プラン<定員48名>※2020年3月31日までのご参加 |
| Attended as: | Families |
| Posted on: | 2020/02/23 |
| Activity Date: | 2020/02/02 |
Reviewed by: ちゃみー
I came to Hawaii with my children to create memories, and I participated to see dolphins and honu (sea turtles). We were blessed with great weather and had a wonderful time. We were lucky enough to see a whale as well!
We also went snorkeling, played in the ocean, and enjoyed the slide! One of my kids got seasick and couldn't play, but it all became great memories. The staff were cheerful and kind, and I would love to participate again!
子供連れてハワイに来て思い出を作りたくて
イルカやホヌを見る為に参加しました。
お天気にも恵まれて、とても気持ちよく過ごせました。
たまたまくじらも見れてラッキーでした!!
シュノーケルもして、海で遊んで
滑り台もして!
子供1人船酔いで遊べなかったけど
どれも良い思い出となりました。
スタッフさんも明るくて、親切で
また参加したいです!
Thank you for joining Dolphin & You. I'm sorry to hear that your child got seasick, but I'm glad to know you enjoyed it. Please come back and visit us again!
この度は、ドルフィン&ユーへのご参加ありがとうございます。お子様が酔われてしまったのは、残念ですが、楽しんでいただけたようで嬉しいです。是非また遊びにいらしてください。
| Rating: | |
|---|---|
| Packages: | 7:00 出港(2024年3月まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2020/02/22 |
| Activity Date: | 2020/02/04 |
Reviewed by: ちゃみー
I woke up early with the kids and was excited to go.
I had heard that the captain would let us know if there were whales, but I couldn't understand in English, so I hurried to follow everyone else. Unfortunately, we didn't get to see any whales. It's a natural occurrence, so I understand, but I started to think that maybe I don't need to try again.
However, the staff was kind, and the boat was wonderful!
子供達と朝早起きしてワクワクしていきました。
くじらがいたら、キャプテンがお知らせしてくれると聞いていたけど
英語で分からず、皆が動く方へ急いでついて行ったけど
くじらの姿は見れなくて残念でした。
自然のものなので、仕方ないけど
リベンジはもういいかなって思ってしまいました
でもスタッフさんは親切で素敵な船でした!
Thank you very much for joining our cruise.
We are very sorry that you were unable to enjoy whale watching this time.
We also offer dinner cruises, so we would be happy to see you again.
Thank you for your valuable feedback.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
今回はクジラの観測をお楽しみ頂けず、大変残念に思います。
ディナークルーズなどもございますので、またお会いできれば幸いです。
貴重なご意見有難うございました。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Families with Young Children |
| Posted on: | 2020/02/22 |
| Activity Date: | 2020/02/03 |
Reviewed by: リボンのママ
We gathered in the morning and took a bus to the dock. The boat was large and impressive, and it was great that it didn't sway much. Fortunately, we encountered a pod of whales several times. Although we were a bit far from them, we could definitely feel their presence, which was very fulfilling. It seems that the encounter rate is high, so I think it's worth going during whale season.
朝集合し、バスで船着場から船へ。大きくて立派な船で、そんな揺れもなくてよかったです。
幸いクジラの群れに何度も遭遇できました。船からの距離は少し離れていたものの、その存在はしっかり感じられて、充実感がありました^_^
遭遇率も高いようなので、クジラのシーズンには行って損はないと思います。
Thank you very much for joining our cruise. We are very sorry that you were unable to enjoy the experience, despite encountering whales multiple times. Please do come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
何度もクジラに遭遇出来き、お客様にもお楽しみ頂けました様で大変残念に思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Friends |
| Posted on: | 2020/02/22 |
| Activity Date: | 2020/01/27 |
Reviewed by: たっちゃん
I participated in the buffet course. The food was decent. Since I attended on a Friday, I was able to enjoy the Hilton fireworks from the boat. The top floor allows smoking, which is great for smokers. The show was fun, and while the final interactive dance might not be enjoyable for Japanese people who can't dance, I had a great time. The price is reasonable, and you can enjoy the meal, show, and cruising all at once, making it perfect for those short on time. It's easy to get there by bus from Waikiki, and you can explore the nearby downtown or Kaka'ako's wall art before the cruise, so I think it's a day well spent without any waste. I would like to participate again.
ビュッフェコースで参加しました。
料理は まぁまぁ といった感じ。
金曜日に参加したので ヒルトンの花火を船から鑑賞。
最上階では 喫煙出来るので 喫煙者には最高である。
ショーも楽しく 最後の参加型ダンスも 踊れない日本人には楽しくないかもしれないが 自分はかなり楽しかった。 値段もお手頃で 食事 ショー クルージングが1度に楽しめるので 時間がない人には ピッタリだと思います。 ワイキキからバスで簡単に行けるし クルージングまでは 近くのダウンタウンかカカアコのウォールアート散策出来るから 無駄がない1日を過ごせると思います。 また参加したいと思います。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the shows and fireworks. Please do come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
ショーや花火をお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Friends |
| Posted on: | 2020/02/22 |
| Activity Date: | 2020/01/31 |
Reviewed by: MK365
We boarded a large ship and headed offshore from Honolulu. We could see the Honolulu skyline and Diamond Head, and we searched for whales at a distance quite close to the land.
When a whale is spotted, there’s an announcement on the ship saying, “There it is at the direction of ◯ o'clock,” so we can move smoothly. (laugh)
In the first half, the whales were so far away that we couldn’t see them at all without binoculars, and I wasn’t excited at all. However, in the second half, suddenly two whales came close to the ship! I was thrilled to see them spouting water and their fins with the naked eye! I felt the grandeur of nature. I highly recommend it! 😊
大きな船に乗ってホノルルの沖合へ。
普通にホノルルのビル群や、
ダイヤモンドヘッドが見える、
陸からかなり近い距離でくじらを探します。
見つかったら船内アナウンスで、
◯時の方向にいますよー
って放送があるので、
スムーズに移動しましょう。笑
前半はまったく近くに見えず、
双眼鏡が必要なレベルの遠い距離にいるだけで、
まったくテンション上がりませんでした。
しかし、後半になって、急に二頭のクジラが
船のそばへ!
肉眼で潮を吹く様子や、ヒレが見えて感動!
自然の雄大さを感じました。
とてもオススメです(^^)
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed whale watching up close. Please do visit us again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
クジラの観測を近くからお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Friends |
| Posted on: | 2020/02/22 |
| Activity Date: | 2020/01/27 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for joining our cruise. We also appreciate your valuable feedback. We will share your comments internally. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
また、貴重なご意見有難うございます。
頂きましたコメントは社内で共有させて頂きます。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル