Reviewed by: SteveB&Family
Larry, our motor coach driver went the extra mile for us. Very informative, funny and pleasant; but somber/respectful when appropriate. It does not matter if you are a history buff or not-- a very moving experience to see where our WW2 began and where it ended. The Punch Bowel National Memorial brings it all home and makes you proud to be an American in the resting place of those who made the ultimate sacrifice.
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| Packages: | Deluxe Arizona Memorial, USS Battleship Missouri & Historical City Tour |
| Attended as: | Families |
| Posted on: | 2015/06/01 |
| Activity Date: | 2015/05/26 |
Reviewed by: sato
I had seen photos and videos of the sandbar in guidebooks and on TV, so I thought my excitement might be diminished, but that sea was truly the sea of angels! The blue sky and the crystal-clear water made for the best moments. I was able to see turtles and mantas, and although it was a short time, it was a very fulfilling tour.
ガイドブックやテレビなどでサンドバーの写真や映像を見ていたので感動も薄くなるのではと思いきやあの海は正しく天使の海!
青い空そして透き通った海最高のひとときでした。
カメやマンタも観ることが出来て短時間でしたがとても充実したツアーでした。
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| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2015/06/01 |
| Activity Date: | 2015/05/27 |
Reviewed by: Wyatt M
This was AWESOME! Great day on the bay with a really fun crew. Volleyball on the sandbar, BBQ, music and then snorkeking on the reef - AFTER turtle watching! Cant say enough good things. Our second cruise with Captain Bobs - would definitely do it again.
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2015/06/01 |
| Activity Date: | 2015/05/30 |
Reviewed by: 匿名希望
I went by rental car. The location was a bit hard to find, but I made it to the beach safely. I was able to see sea turtles and dolphins. I will go again.
レンタカーで行きました。場所が少しわかりずらかったですが、無事ビーチへ。うみガメも見れて、イルカも見れました。また行きます
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| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2015/06/01 |
| Activity Date: | 2014/12/30 |
Reviewed by: Tammy
Our entire family loved this day cruise. The crew on the boat were all very knowledgeable and the sandbar, turtle bay and reef were all some of the coolest sights we saw on Oahu. Hope you get Jenner on your boat, he's the best! He went out snorkeling on the reef with my husband and showed him all kinds of cool stuff!
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2015/05/31 |
| Activity Date: | 2015/05/27 |
Reviewed by: Francesca
My husband and I attended the luau while on our honeymoon. The emcee was great she had a very pleasant way about her. The food was good although I was surprised to see fried chicken on the buffet. We paid for the orchid seating but after seeing how the dining area was arranged I think the regular seats would have been fine. My favorite part was the chief with the fire, that was exciting!
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| Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
| Attended as: | Couples |
| Posted on: | 2015/05/31 |
| Activity Date: | 2015/05/27 |
Reviewed by: 初ハワイ
It seems that the day we went was a holiday, and there were a lot of locals, making it quite crowded. As a result, we had to wait over 30 minutes for all the attractions, and we stood in a long line for 30 minutes just to order lunch at the food court. If you plan to go, it's better to visit on a weekday.
Here are the details:
1. Pickup at each hotel by large bus. We departed from the Hilton at 9 AM, and it took an hour to go around all the hotels.
2. It took 30 minutes from the last hotel to Wet 'n' Wild.
3. Upon arrival, a staff member will guide you for entry.
4. Coin lockers are small and cost $15 (you get $5 back when you return the key). They are regular lockers that you can open and close multiple times, so you don’t need to carry cash for lunch.
5. There are a total of 9 slides, 4 of which are thrill rides. Even adults can enjoy them.
6. There is also a wave pool, but renting floaties is an additional charge.
7. There was a warm jacuzzi available (a good place to rest if you get tired).
8. There are few shower rooms and changing rooms. In particular, the changing room had no shelves for bags, only hooks, which was a bit of a hassle.
9. The bus departure time is around 3 PM. Since my wife and I didn’t play on the slides, we had plenty of time.
The facilities are old, but overall, I think it’s not a bad water park. However, I felt that there were too few employees, which made things slow and wasted time.
Since using the shuttle takes unnecessary time, I recommend going by rental car.
私達が行った日は祝日だったようで、地元の人たちが沢山来ていて、すごい混みようでした。
そのため、すべてのアトラクションが30分以上待ち、フードコートでランチを頼むのも
長蛇の列で30分並びました。もし行く時は平日に行く方が良いでしょう。
それでは詳細です。
①大型バスで各ホテルにてピックアップ
私達はヒルトンで9時出発、全部のホテルを回るのに1時間かかりました。
②最後のホテル~ウェット&ワイルドまで30分
③到着したら係りの人が入場案内をしてくれます。
④コインロッカーは小$15(カギ返却時に$5却ってきます)
普通のロッカーで何度も開け閉め出来るので、ランチのお金などを
持って歩く必要はありません。
⑤スライダー系は全部で9つ、そのうち絶叫系は4つ。大人でも十分楽しめました。
⑥波のプールもありますが、浮き輪レンタルは有料です。
⑦温かいジャグジーもありました。(疲れたらそこで休憩)
⑧シャワールーム・更衣室は少ないです。
特に更衣室は荷物を置く台がなく、フックしかなかったので苦労しました。
⑨バスの集合時間は15時頃
私達夫婦はスライダー以外では遊んでいないため十分な時間でした。
設備は古いですが全体的には悪くないウォーターパークだと思いますが、
従業員が少ないため、回転が遅く時間がもったいないと感じました。
送迎にすると無駄な時間がかかるので、レンタカーで行くのをオススメします。
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| Packages: | ☆会員様限定モニターツアー☆/1日パス・送迎付き |
| Attended as: | Couples |
| Posted on: | 2015/05/31 |
| Activity Date: | 2015/05/25 |
Reviewed by: ねこらぶ
It was a day with cloudy skies and occasional rain when I visited (during Golden Week in 2015), but fortunately, it hardly rained at all, and the weak sunlight occasionally broke through, making the color of the sea shine beautifully.
When a sea turtle popped its head up from the boat, it truly made my heart flutter! Just seeing the turtle (which is called "honu" in Hawaiian) is so soothing! For a while after returning home, just thinking about the honu brought me peace of mind.
I really want to go see the honu again! I highly recommend this tour where you can see such turtles! I hope to join the sandbar tour again next time when the weather is nice. I was also able to snorkel with peace of mind.
Everyone, please consider joining this tour!
私が行ったときは曇り時々雨、、というのが気になった日(2015年のGW)でしたが、幸いほとんど雨も降ることなく、弱い日差しが時々入り込み、そのときは海の色が輝いてとてもきれいでした。
そしてウミガメさんが船上から顔を出してくれた時は、本当に心トキメキものでした!!
カメ(ハワイ語ではホヌというんですって)って、ただ見るだけで癒されるんですね~!
帰国後しばらくは、ホヌ様のことを考えているだけで、心ホッとしたものです。。
またホヌ様に会いに行きたいなぁ~、って思っています。
そんなカメを見ることができるこちらのツアーお勧めです!
サンドバーは、次回は天気の良い時にまた参加できたらいいな、と思っています。
シュノーケリングも安心してさせていただくことができましたよ。
みなさんぜひこちらのツアーご参加くださいまし!
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| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Families |
| Posted on: | 2015/05/31 |
| Activity Date: | 2015/05/04 |
Reviewed by: ken
I love Hawaii and its people, so I don't want to write anything negative, but it was just too terrible...
- We gathered early in the morning at the Sheraton meeting point. However, even when it was time to gather, there was no sign of the guide or bus. After waiting for nearly 20 minutes, and seeing that others with the same voucher were also anxious, I called the number on the voucher. The response was normal (in English), and the bus arrived shortly after.
- The person who came out was a dark-skinned man (somewhat homeless-looking). He didn't say a word about the delay and led us into the vehicle without any friendliness.
- Well, we tried to shake it off and after a few minutes on the bus, we arrived at the port. I was excited, but there was no sign of any boat arriving. The guide didn't even say "just wait a moment," and was off to the side smoking a cigarette. He really didn't say anything at all.
- After waiting another 20 minutes, two boats finally arrived, and I thought we could finally board! However, the preparations were slow. Just when I thought we were ready to board, they said, "Americans, Canadians, and Australians, please go to this boat!" and we were directed to board first. After that, a few groups of Japanese people were called to the same boat. Once they all boarded, they said, "The remaining Japanese, come over here!" (in a joking manner, all in English) and directed us to a different boat. While I didn't feel much difference in the facilities or crowding on the boats, I experienced a sense of racial discrimination for the first time in Hawaii. After being made to wait for so long, to receive that kind of treatment without even an apology was quite unpleasant. It wasn't that one boat was entirely in English and they separated people based on language ability; both were guided in Japanese.
- The subsequent service was fairly normal and somewhat friendly, and the experience in the beautiful sea was enjoyable.
- However, considering the poor service, I cannot recommend this place. I think it would be better to choose another tour company if there is one available.
- Also, according to Hawaii state law, life jackets are mandatory, and everyone was wearing them on the dolphin tour the day before, but on this tour, they said, "If you're confident, it's okay not to wear one!" Is safety management okay?
- That's all. I often use Veltra, but the operators they recommend are honestly really bad.
ハワイとハワイの人達は好きなのでなるべく悪いことは書きたくないものの、あまりにも酷かったので。。
・シェラトンの集合場所に朝早く集合。しかし、集合時間になってもそれらしいガイド&バスは全然現れず。。20分近く待って、同じバウチャーを持ってる他の人たちも不安そうだったので、バウチャーの電話番号に電話。対応は普通(英語)で、すぐバスが現れました。
・出てきたのは黒く焼けたおじさん(やや浮浪者風)。遅れたことに対して一言もなく、無愛想に車内に案内される。
・まあ、気を取り直してバスで数十分。港に到着。いよいよかーと思って待ってたものの、それらしき船が到着する雰囲気無し。ガイドのおっさんは、「ちょっとまっててね」すら言わず、はじっこでタバコ吸ってる。本当に何も話さない。
・また20分ほど待つと、船が2隻到着し、やっと乗れるー!と思ったものの、準備はモタモタ。乗船準備が整ったと思ったら、「アメリカ人、カナダ人
オーストラリア人はこっちの船へどうぞ!」と、先に誘導された。その後で、名前を呼ばれた日本人数組が同じ船に。
そして、その人達が全員乗船し終わったら、「残りの日本人はみんなこっちだー!」(おどけ気味、全部英語)と案内され、別の船に。
船の設備や、混み具合で差があった感じはしなかったけれども、人種差別的な雰囲気をハワイで初めて感じとりました。かなり待たされたのに、お待たせしましたもなく、その対応かよ!とかなり不快に感じました。別に片方の船が全部英語だから、話せる人と話せない人で分けた、とかでもなく、どちらも日本語でガイドしてました。
・その後の対応は別に普通、そこそこフレンドリーな感じではあったし、天国の海自体は楽しかった。
・だけど、対応の悪さを考えると、ここはオススメしません。別のツアー会社があるならそちらの方がいいと思います。
・あと、ハワイの州法で、ライフジャケットが義務付けられてると前日のイルカツアーで言ってて、そのツアーでは皆しっかりつけてたけど、このツアーでは「自信ある人は無くても大丈夫!」と言ってました。安全管理平気なの?
・以上です。ベルトラさんはよく利用させてもらってるけど、斡旋先の業者ははっきりいって本当にダメです。
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| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2015/05/30 |
| Activity Date: | 2015/05/06 |
Reviewed by: Carol Le Johnson
We had a great shuttle experience. Very helpful and pleasant. Hanauma is always a wonderful place to see.
Would take this shuttle again.
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| Packages: | Hanauma Bay Shuttle & Snorkel Gear Rental Package |
| Attended as: | Families with Young Children |
| Posted on: | 2015/05/30 |
| Activity Date: | 2015/05/25 |
Reviewed by: Vern Lentz
I have lived in Hawaii since 1985. My niece from Indiana visited for a week. I took her on the Star of Honolulu Sunset Dinner Cruise, having never been on it myself. I didn't know what to expect. It was awesome! We both loved it. The pre-boarding hula & Hawaiian music, the on-board entertainment, the food, the views and the friendly staff were all very enjoyable. When other friends and family come to visit, I will be sure to take them. It was the highlight of my niece's visit!
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Friends |
| Posted on: | 2015/05/30 |
| Activity Date: | 2015/05/27 |
Reviewed by: YUKI
The water temperature was a bit low and it was cold. I thought I would be able to swim with the sea turtles during the sea turtle watching, but we could only see them from the boat. It seems we can't touch the sea turtles. But they were cute! We also saw manta rays! There were many Japanese people, and it was quite crowded during snorkeling, making it difficult to swim as other people's feet kept bumping into me. The fish were very beautiful. Since it was an early morning plan, we were in a hurry, but I think the timing was just right as staying too long would have been tiring. There were many couples and some families as well. It became a great memory!
水温が少し低くて寒かったです。ウミガメウォッチということでウミガメと一緒に泳げるかと思ったら船の上から見るだけでした。ウミガメには触れないらしいです。でも可愛かったです♪マンタにも会えました!日本人が多くシュノーケリングでは他の人の足が当たるくらい密集してて泳ぎにくかったです。魚はとてもキレイでした。早朝プランなので急ぎ足でしたがあまり長くいると疲れるのでちょうどの時間だと思いました。カップルが多く、家族連れの方もいました。良い思い出になりました!
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| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2015/05/30 |
| Activity Date: | 2015/05/27 |
Reviewed by: kei
I participated in the early morning tour. The weather was nice, and the sandbar was very beautiful, which made it enjoyable. When walking from the boat to the sandbar, I was submerged in water up to my waist. The water was cold, so it took some determination to get in, but once I got used to it, it was fine. There was a little time for snorkeling, and although it was my first time and I didn't quite know what I was doing, I managed. However, the time was short, and it might have been better just to observe.
早朝ツアーに参加しました。
天気も良くサンドバーがとてもきれいで楽しめました。
船からサンドバーまで歩く際お尻くらいまで水に浸かりました。水は冷たく入るのに気合がいりますが、慣れれば平気です。
シュノーケリングの時間も少しあり参加しましたが、はじめてで要領がよくわからなくともなんとかなりました。でも時間は短かったし見学でもよかったかも。
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| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2015/05/29 |
| Activity Date: | 2015/05/19 |
Reviewed by: タンタン
This was a tour I hurriedly booked at the last minute, knowing that it was something I couldn't do on my own. I wasn't sure whether to choose the morning or afternoon option, but I went with the afternoon tour, which included various activities.
After getting on the pickup bus from the hotel and arriving at the port, I saw two boats returning from the morning tour, both completely full! At that moment, I realized that this tour should be done in the morning. Unfortunately, it was a cloudy day. I comforted myself by thinking that it wouldn't have made a difference if we had gone in the morning. There was only one boat for the afternoon tour.
First, we headed to the sandbar. While it was indeed shallow, the sandy beach shown in the photos was nowhere to be seen. I learned that this beach appears twice a day due to the tides, but it doesn't mean it's visible all the time. The guide mentioned it appears during a full moon, and when I asked when that was, I found out it was today! I regretted not booking the morning tour... At around 10 AM, the tide was low, and the beach was visible. By the time we arrived, it was already past noon, and unfortunately, the water was only knee-deep at its shallowest.
To lift our spirits, the crew invited us to play beach volleyball. While we played for about 40 minutes, they were grilling hamburgers on the boat, which they called a barbecue. However, this turned out to be a mistake. We should have quickly returned to the boat to grab our hamburgers. By the time we got back, there was already a long line. Since the toppings were self-serve, it took a lot of time. The boat was already moving to the next snorkeling spot.
While others were finishing their meals, it took us over 30 minutes to finally get our food. I thought there would be enough for everyone, but to my dismay, there were no toppings left (crying). When I asked the Japanese guide, "Is there really none left?" he simply replied, "No, there isn't." Looking sad, the man grilling the hamburgers gave me another patty! However, just as I finally started eating, we arrived at the next snorkeling spot.
On the way, we passed a spot where sea turtles were supposed to be, but since we were waiting for our hamburgers, we couldn't see anything...
The snorkeling time was relatively ample, and we enjoyed it. However, there were too many people... We were warned not to go anywhere else and just circle around the large coral.
At the end, there was a request for tips, but I didn't feel inclined to give anything to the Japanese guide. Instead, I gave a tip to another staff member who had been very helpful. As we were returning from snorkeling, the sun occasionally peeked through the clouds, and the weather improved, making it enjoyable.
While I would like to go on this sandbar tour again, I think I would choose a morning tour with snacks or join a different company's tour. I was quite fed up with waiting for the so-called lunch of hamburgers. There was no place to sit, so we had to eat standing up. I definitely recommend sitting outside with the captain, as there is space for bags there, but nowhere else. Also, the Japanese guests were gathered by the captain for a talk, and we had to enter and exit the boat with him.
You definitely shouldn't sit at the back of the boat. It looks like a good spot, but many people go to the captain's seat to take photos (only the Japanese were doing this...), and they use the seating area as a stepping stone, which makes everything muddy.
It's a fun tour, but I wonder if cramming everyone in without any seating is really the best approach. If that's the case, a tour without any food might have been more relaxing (the floor gets muddy with food scraps... haha).
これだけは個人で行けないことを知って出発ぎりぎりになって慌てて申し込んだツアー。
朝便と昼便どっちを選べばよいのか?とよくわからないまま、色々ついてる昼便にしました。
ホテルからのピックアップバスに乗って港へ着くと、ちょうど朝便で2隻お船が帰ってきました。
2隻満タン!やはりこのツアーは朝に行くべきなんだとそのとき悟りました。
この日はあいにく曇り。なので朝行っても同じだよね~と自分たちを慰めて出発。昼便のお船は1隻のみです。
まずはサンドバーへ。確かに遠浅ですが写真にあるような砂浜は見えません。
潮の満ち引きによって現れるといわれるこの砂浜は1日に2回あるそうなのですが、いつでも見れるというわけではないようです。
満月のとき、とガイドさんに言われ、では満月っていつなんですか~?と聞くとなんと今日!え~朝便に申し込めばよかったと後悔・・・
このときは朝10時がちょうど引き潮で砂浜が見えていたのだそうです。
私たちが行ったときは既に正午過ぎ・・残念ながらもっとも浅くてひざ下でした。
気分を盛り上げようと船員さんたちがビーチバレーに誘ってくれます。ここで40分くらい遊んでる間に船ではバーベキューと称するハンバーガーを焼いてくれます。
しかしこれが曲者。遊んでないでさっさと船にあがってハンバーガーを受け取るべきでした。
号令がかかってから船に戻ると既に長蛇の列。中に挟む具はセルフで取るのでと~~っても時間がかかるのです。すでに船は次のシュノーケルスポットに向けて移動中。
どんどん人が食べ終わっているのにありつけるまでに30分以上かかりました。
全員分は用意されてるよね、とのんびり構えていたら、なんと具がありませんでした(泣)
日本人ガイドさんに「もうないんですか?」と聞くと、「はい、ありません」とだけ。
悲しい顔をしているとハンバーガーの肉を焼いているおじさんがもう一切れくれました~♪
しかし、ようやく食べ始めたら船は次のシュノーケルスポットに到着。
この間に、ウミガメのいるスポットを通っていきます。でもハンバーガー待ちで並んでいるので全然見えず・・・・
シュノーケルはわりとたっぷり時間があって堪能できました。でも人が多すぎて・・・大きなサンゴの周りを1周するだけで他のところには行かないよう注意されます。
最後にちゃっかりチップの要求はありましたが、とてもこの日本人ガイドさんに渡す気にはなれませんでした。なので他のよくしてくれたスタッフの方にお渡ししました♪
シュノーケルの時間から帰りがけになると時折陽が差して天気が良くなり楽しめました。
もう一度このサンドバーのツアーに行きたいとは思いますが、やはり午前のスナックつきのツアーにするか、他社さんのツアーに参加すると思います。
それくらい、昼食と称するハンバーガー待ちにはうんざりでした。
座る場所もなく立ち食いなので、席は絶対に船頭の屋外をお勧めします。そこなら荷物を入れる場所がありますが、それ以外はありません。そして日本人は船頭に集められて話をされますし船から海への出入りも船頭となります。
間違っても座ってはいけないのは船尾。一見良さそうですがいろんな人が船長席に行って写真を取るので(そんなことをしているのは日本人だけでしたが・・・)座る場所を踏み台にして登るので荷物も座るところもドロドロにされちゃいます。
楽しいツアーではありますが、座る場所もないくらい詰め込むのはどうかな~と思いました。だとしたら何も食べ物がないツアーの方が気が楽だったかも(足元は食べかすなどでドロドロになるんです・・・笑)
Thank you very much for participating in the tour. We sincerely apologize for any inconvenience caused despite your valuable use of our service.
We have communicated the content of your experience to the operating company. Based on your valuable feedback, we will strive to improve our services in the future.
Thank you for taking the time to share your valuable experience with us.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
せっかくご利用いただきましたのにご不便おかけいたしまして大変申し訳ございませんでした。
体験談の内容を催行会社にお伝えいたしました。
お客様からの貴重なご意見をもとに今後のサービス改善に向け尽力させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございます。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2015/05/28 |
| Activity Date: | 2015/05/05 |
Reviewed by: cali4nia
My husband and I attended on our last full day at Hawaii and I am sooooooooo happy that we did. I think this was a great way to end our vacation even though we hated having to leave the beautiful island! This place, the venue, the set-up, activities, dinner, drinks and show was just AMAZING to say the least. The staff, especially cousin Rich(ie), he was the best bus guide/tour guide/table attendent/just overall everything the best. He was able to memorize all of our names before we arrived at Paradise Cove and there were at least 50 minimum on the bus. Even more amazing during the festivities he checked on everyone to make sure we all had what we needed and if we had any questions/help he assisted. Now that's what I call excellent customer service! (there were hundreds of other people at the luau). To sum it all up, upon return to Hawaii I will definitely go back to Paradise Cove. Best Lava Flow drinks, met some great people, fantabulous show and created lifetime memories !!!!!!!
| Rating: | |
|---|---|
| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Couples |
| Posted on: | 2015/05/27 |
| Activity Date: | 2015/05/24 |
Reviewed by: cali4nia
Love, love, loved the dinner cruise. This was our first time in Hawaii and I must say I am happy that we chose this as one of the activities to attend to. From the very beginning when we got picked up from the hotel, welcoming at the cruise ship, dinner, entertainment and fireworks, this is definitely a night that will be forever cherished. The staff was amazingly helpful and attentive especially our table server Rosey, she constantly made sure we had enough crab (purchased steak and all you can eat crab meal) and glasses were filled with drinks. Just AWESOME!!! The music and performers were great as well. At the end of the night we watched fireworks out on the deck. Overall my husband and I had a most memorable evening and recommend if you have not already done so this is one of the a Hawaii activities you don't want to miss!!!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/05/27 |
| Activity Date: | 2015/05/22 |
Reviewed by: Dan & Karen
What a great time we had at Paradise Cove. The activities were fun and informative. Dinner was yummy. I really enjoyed the poi and coconut milk dessert. This brought back memories of when as a child I was at Schofield Barracks (Dad stationed there.) for 4 years. So glad we booked this tour with Veltra.
Thank you so much for choosing Paradise Cove Luau to be apart of your vacation. we are glad that you had fun and enjoyed yourself. Mahalo Nui Loa.
| Rating: | |
|---|---|
| Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
| Attended as: | Couples |
| Posted on: | 2015/05/27 |
| Activity Date: | 2015/05/24 |
Reviewed by: kuuuu
It was an afternoon in May, but it was really cold. It was so cold that my lips turned purple. I could only do a little snorkeling because I couldn't stand the cold. A cover-up is a must.
The sea was certainly beautiful, but it wasn't breathtaking. Maybe I had too high expectations...
Lunch included a hamburger, but it was difficult to eat on the boat because of the strong wind... Snacks flew away. I was glad there wasn't a full lunch.
I did see sea turtles and manta rays, which was somewhat enjoyable, but I feel it wasn't worth the price.
5月の午後でしたが、とにかく寒い。唇が紫になるほど寒いです。寒さに耐えられずシュノーケリングは少ししかできませんでした。羽織るもの必須です。
確かに海は綺麗ですが、感激するほどではありませんでした。期待しすぎたのかなぁ…。
ハンバーガーのランチ付きでしたが、船の上は風が強くて食べにくいのなんの…スナックとか吹っ飛びました。ランチはなくてよかったと思います。
ウミガメもマンタも見れてそれなりに楽しかったのですが、値段の価値はない気がします。
Thank you very much for participating in the tour. We sincerely apologize for any dissatisfaction you experienced despite choosing our service.
We have communicated the details of your experience to the operating company. Based on your valuable feedback, we will strive to improve our services in the future.
Thank you for taking the time to share your valuable experience with us.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
せっかくご利用いただきましたのにご不満な思いをさせてしまい、大変申し訳ございませんでした。
体験談の内容を催行会社にお伝えいたしました。
お客様からの貴重なご意見をもとに今後のサービス改善に向け尽力させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございます。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2015/05/27 |
| Activity Date: | 2015/05/18 |
Reviewed by: りちえ
It was drizzling and cold. The sandbar had seawater up to my ankles due to the tides, which was different from what I had imagined. However, the staff were lively and seemed to be having fun playing beach volleyball. The hamburgers grilled by the captain were delicious. The live singing with the guitar was wonderful as well. If only the weather had been better, it would have been perfect. But I was able to see a waterfall that is rarely seen.
小雨が降っていて寒かった
サンドバーも潮の関係で足首まで海水があってイメージとは違ったが
スタッフが盛り上げてくれて楽しそうにビーチバレーをしていた
船長が焼いてくれたハンバガーは美味しかった
ギターでの生歌もステキでした
天気さえ良ければ最高だったと。
でも、めったに見れない滝を見ることが出来ました
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2015/05/26 |
| Activity Date: | 2015/05/20 |
Reviewed by: リナリー
I participated with my boyfriend. The transportation was a large tour bus, and we were staying at the Princess Kaiulani, but the meeting place was at the Hyatt, so it was very close, which was great. Most of the participants were Japanese. However, we were about 15 minutes late for the meeting time, which made me a bit anxious. The day I went was clear and very hot, perfect for the pool. As soon as we arrived, we rented a locker to store our belongings. It was prepaid (about $19), and we could open and close it anytime. When we returned the key, we received about $5 back. The facility had a wave pool and many water slides, and we used all of them. The slides were very thrilling and enjoyable, even for adults. We got completely soaked with water all over our faces and bodies, but it was perfect because it was so hot. For lunch, I had a cheeseburger, which was very delicious. However, it seems that popular items sell out quickly. We had a really fun time.
彼氏と二人で参加しました。送迎は大きな観光バスで、私達はプリンセスカイウラニに宿泊していましたが、集合場所はハイアットだったので、非常に
近くてよかったです。日本人がほとんどでした。ただ、集合時間より15分くらい遅れていたので、少し不安になりました。私が行った日は快晴でとても暑くて、
プール日和でした。着いてすぐ、ロッカーを借りて荷物を預けました。前払いで(19ドルくらい)、いつでも開け閉め出来ます。鍵を返却する時5ドルくらい返金がありました。敷地内には、波のプール、
たくさんのウォータースライダーがあり、すべて利用しました。大人でも楽しめるような、とてもスリル満点のスライダーでとっても楽しかったです。顔や体に水がたくさんかかって全身びしょ濡れにはなりますが、暑かったので最高でした。お昼はチーズバーガーを食べましたがとても美味しかったです。ただ人気商品は売り切れになるようです。とても楽しい時間を過ごすことができました。
Dear Linari,
This is Sean Sharp, the manager of Wet 'n' Wild Hawaii. Thank you very much for participating in our transportation and admission plan. I apologize for the delay of the shuttle bus and any concern it may have caused.
I appreciate your positive comments about the slides being enjoyable for adults and the delicious cheeseburgers. Based on your feedback, I will consider increasing the stock of popular food items.
We hope to see you again next time. On behalf of all the staff, thank you very much.
Wet 'n' Wild Hawaii
Sean Sharp
リナリー様
こちらはウェット・アンド・ワイルド・ハワイのマネージャーのションと申します。
この度は送迎+入場プランでご参加頂き誠に有難うございました。
送迎バスが少々遅れてご心配お掛けしてしまって申し訳ございませんでした。
スライダーが大人も楽しめる事とチーズバーガーが美味しいと嬉しいコメントも頂き有難うございました。
リナリー様のコメントを元に人気食品の在庫増加を考慮したいと思います。
是非次回もまたお越し下さい。
スタッフ一同ご感謝申し上げます。
Wet’n’Wild Hawaii
Sean Sharp
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/1日パス・送迎付き |
| Attended as: | Couples |
| Posted on: | 2015/05/25 |
| Activity Date: | 2015/05/21 |
Reviewed by: 匿名希望
I'm satisfied with the landing at Sandbar, but the snorkeling involves swimming in a line over a short distance, which is quite awkward. It felt like being packed in like sardines. However, I think it's fine for those who are new to snorkeling.
サンドバー上陸までは満足ですが、シュノーケルは短い距離を行列で泳ぐのでかなり微妙です。
いも洗い状態でした。 ただ、シュノーケル始めての人でも大丈夫だと思います。
| Rating: | |
|---|---|
| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2015/05/25 |
| Activity Date: | 2015/05/21 |
Reviewed by: Deb
Had a fantastic night, enjoyed the meal and the trip was comfortable, had a great host.
Thank you for making this a pleasurable evening
| Rating: | |
|---|---|
| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Friends |
| Posted on: | 2015/05/23 |
| Activity Date: | 2015/05/21 |
Reviewed by: すっち
The sandbar was a very mysterious sight and incredibly beautiful! On the way to the sandbar, I also got to see turtles and manta rays♪ I think it's best to check the low tide times on the reservation screen when deciding on the date to join this tour. After all, the sandbar at low tide is the best!
サンドバーはとても不思議な光景でとても綺麗でした!サンドバーに行く途中で亀とマンタにも会えました♪このツアーに参加する時には、予約する際の画面の中にもある干潮の時間を調べてから参加する日にちを決めた方が良いと思います。やっぱり干潮の時のサンドバーが最高です!
| Rating: | |
|---|---|
| Packages: | 早朝プラン・スナック朝食付き(9/30まで) |
| Attended as: | Families |
| Posted on: | 2015/05/23 |
| Activity Date: | 2015/05/18 |
Reviewed by: あやこ
In late May, I participated in a girls' trip. The staff were cheerful, and I was able to enjoy playing beach volleyball with the other participants I met for the first time. The sandbar was very beautiful and soothing, but the sea breeze was cold!! I think it depends on the season, but it was tough to stay in wet clothes, so I think it would be good to have a place to change (there isn't a designated changing area, so I quickly changed in the restroom…).
5月下旬、女子旅で参加しました。
スタッフの皆さんも陽気で初対面の参加者さんたちともビーチバレーで楽しむことができました。
サンドバーはとてもキレイで癒されましたが、
海風が寒い!!
時期によると思うけど濡れたままの服装でいるのツラいので着替えがあるとよいと思います(着替えの場所はありませんのでお手洗いでささっと着替えさせていただきました…)。
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Friends |
| Posted on: | 2015/05/22 |
| Activity Date: | 2015/05/19 |
Reviewed by: yhime
This was my second visit to Wet 'n' Wild. It's a bit far from Waikiki, so this tour was helpful. The place is clean, and I really enjoyed the lunch buffet, which you can eat in your swimsuit and has a great variety.
ウェット・アンド・ワイルドは2度目の訪問でした。
ワイキキから少し離れた所にあるので、このツアーは助かります。
清潔感があり、ボリューム的にも大満足の水着のままで食べられるランチブッフェもお気に入りです。
Dear yhime,
This is Sean Sharp, the manager of Wet 'n' Wild Hawaii. Thank you very much for your second visit and for participating in our deluxe plan. We are delighted to have you back as a repeat guest. Thank you for your comments about lunch as well. We hope to see you again next time.
On behalf of all the staff, we appreciate your support.
Wet 'n' Wild Hawaii
Sean Sharp
yhime様
こちらはウェット・アンド・ワイルド・ハワイのマネージャーのションと申します。
2度目のご訪問とこの度のデラックス・プランでのご参加誠に有難うございました。
リピーターとしてお越し頂けて嬉しいです。
ランチのコメントも有難うございました。
是非次回もまたお越し下さい。
スタッフ一同ご感謝申し上げます。
Wet’n’Wild Hawaii
Sean Sharp
| Rating: | |
|---|---|
| Packages: | BBQランチ食べ放題プラン(2015/12/31まで) |
| Attended as: | Families |
| Posted on: | 2015/05/22 |
| Activity Date: | 2014/08/11 |
Reviewed by: ふーたろー
I participated with my family on April 4, 2015.
The weather was nice, and it was a pleasant time with the sea breeze, but according to the staff, whales are returning to the Arctic during this period, so it's common not to see them.
Although we didn't see any whales, there were various events on the ship, such as hula dancing experiences, so we weren't bored.
Next time, I think I'll participate during the season when the whales are present.
2015/4/4 家族で参加しました。
天気もよく潮風が気持ちいい時期でしたが、
スタッフの方が言うには、この時期はクジラが北極圏に帰っているので
会えない事が多いとのことでした。
クジラに会えませんでしたが、船内でフラ体験など、いろいろイベントがあり
退屈しませんでした。
次回は、クジラのいる時期に参加したと思います。
Thank you very much for participating in our cruise.
While it is possible to encounter whales even in April, we are very sorry that you were unable to see any on the day you joined us.
We hope you will come back to search for whales again.
All of our staff are looking forward to welcoming you.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
4月でも鯨に遭遇する事が出来ますが、お客様がご参加された日はご覧いただけなかった様で大変残念に思います。
是非また鯨を探しにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+カルチャー体験<2020年12月31日まで> |
| Attended as: | Families with Young Children |
| Posted on: | 2015/05/22 |
| Activity Date: | 2015/04/04 |
Reviewed by: まるまる
Kailua requires taking a bus that you might not be used to, and both Kailua Beach and Lanikai Beach are difficult to access from the bus stop, so I recommend this tour for both town and beach lovers!!
I recommend renting a mat to take to Kailua Beach, which is just a short walk from the tour company. The area under the shade of the trees has branches that can be painful if they fall. You can also borrow snorkeling gear for free, but there are no fish. Many people are relaxing on the beach. The morning is recommended as there are fewer people at the beach.
I rented a bicycle to get to Kailua Town ($10.47 per bike). They provide a map and explain how to get there. It can be a bit scary until you get used to the pedal brakes, but it’s manageable. It takes about 20 minutes on foot. Riding with the wind felt great.
For lunch, you can choose between a plate or pizza, and the staff-recommended spinach and garlic pizza was delicious.
For us, the time spent at both the beach and the town felt just right, though we could have used a little more. The staff could almost all speak Japanese, which was reassuring.
カイルアって、個人では慣れないバスに乗らないと行けないし、さらにカイルアビーチやラニカイビーチはバス停から行きにくいので、このツアーは、カイルアタウン派にもビーチ派にも、オススメします!!
主催会社から徒歩すぐのカイルアビーチへはゴザを借りて行くことをオススメします。日陰になる木の下は枝が落ちてて痛いです。シュノーケルセットも無料で借りられますが魚はいません。ビーチでのんびりしてる人が多いです。午前中の方がビーチの人は少なくてオススメです。
カイルアタウンへは自転車を借りました($10.47/1台)。地図も貰えるし行き方も教えてくれます。自転車のペダルブレーキに慣れるまでは怖いですがなんとかなります。徒歩だと20分とのこと。風を切って走るのが気持ち良かったです。
ランチはプレートかピザが選べ、スタッフオススメのほうれん草とガーリックのピザが美味しかったです。
ビーチもタウンも、の私達には時間も少し物足りないかなくらいでちょうど良かったです。
スタッフもほぼ日本語が話せるので、安心できました。
| Rating: | |
|---|---|
| Packages: | 基本プラン(ビーチアイテムレンタル+ランチ付き) |
| Attended as: | Couples |
| Posted on: | 2015/05/21 |
| Activity Date: | 2015/05/19 |
Reviewed by: プードル
【Sandbar】
The weather was a bit cloudy and initially cold, but since it was my first time at the ocean after arriving in Hawaii, the sea was beautiful, and I was impressed by the pure white coral.
I did some light snorkeling.
There was plenty of time to take photos.
Those who were energetic played volleyball together.
There was a group that happened to come on a private boat, and their dog was so cute, making for a very happy time.
【BBQ】
It wasn't a BBQ, but the staff grilled hamburgers on the spot, and I had a hamburger. Eating a hamburger over the beautiful sea was exceptional.
You can enjoy plenty of drinks, snacks, and fruits, so I was very satisfied.
【Turtle Watching】
This was the best part.
I saw turtles while snorkeling, but I was allowed to enter the water without a life jacket.
You can see the turtles while floating, but by diving, I was able to get really close!
It was quite moving.
I took several shots with a waterproof camera.
For those going, definitely prepare an underwater camera!!
【サンドバー】
天気は少し雲があり、初めは寒かったですが、ハワイに着いて初の海というのもあり、海はきれいで、真っ白なサンゴには感動しました。
シュノーケリングを軽くしました。
写真を撮る時間も十分にありました。
元気の良い方はみんなでバレーボールをしていました。
たまたまプライベートボートで来ていた団体の犬が可愛すぎてとても幸せな時間でした。
【BBQ】
BBQではなかったですが、スタッフがハンバーグをその場で焼いてくれて、ハンバーガーを食べました。景色の良い海の上で食べるハンバーガーは格別ですよ。
ドリンクも、お菓子も、フルーツもたくさん食べれますのでとても満足できます。
【ウミガメウォッチ】
これが一番良かったです。
シュノーケリングでカメを見るのですが、私はライフジャケットを着ずに海に入らせてもらいました。
浮いた状態でもウミガメを見ることができますが、もぐることで急接近することができました!
かなりの感動です。
水中カメラで何枚もツーショットを撮りました。
行かれる方は、是非水中カメラを用意!!
| Rating: | |
|---|---|
| Packages: | おすすめプラン・バーベキューランチ付き(9/30まで) |
| Attended as: | Couples |
| Posted on: | 2015/05/19 |
| Activity Date: | 2015/04/24 |
Reviewed by: kojikoji
Since the tour from Waikiki returns around 3 PM, we decided to go by rental car. We arrived early, so we stopped by the nearby Target before heading to our destination. When I showed the Veltra voucher at the reception, they directed me to a less crowded window for check-in.
On the day of our visit, some attractions were closed, which left me feeling a bit unsatisfied. However, from around 3 PM, when the tour groups left, the crowd significantly decreased, and we were able to enjoy the attractions without any wait. Just a note, the thrilling slides require climbing stairs, which can be quite tiring. We stayed from opening to closing time and had a great day.
Nearby, there are places like Target, Costco, Safeway, Big K, and Walmart, so it’s fun to stop for shopping on your way back.
ワイキキからのツアーだと、15時頃帰ってしまう為、レンタカーにて行きました。
早く着いてしまったので、近くにあるターゲットに寄ってから行きました。
受付でベルトラのバウチャーを見せたら、「こちらへ来て下さい」とすいている窓口で受け付けしてくれました。
当日、一部アトラクションが閉鎖されていて少しだけ物足りなさを感じました。
ツアーの団体客が帰る15時頃から極端に人が減り、待ち時間なく遊べました。
ただ、スリルのあるスライダーは階段をのぼらないといけないので結構疲れます。
開園~閉園時間までいましたが、一日楽しめました。
近くには、ターゲット、コストコ、セーフウェイ、BIG・K、ウォルマート等があり、帰りがけショッピングに寄るのも面白いですよ。
Dear Kojikoji,
This is Sean Sharp, the manager of Wet 'n' Wild Hawaii. Thank you very much for visiting us with your admission pass. The freedom of having a rental car is indeed great. I recommend visiting Waikele, which is just a 10-minute drive away. I sincerely apologize for the closures of attractions on the day of your visit. Thank you for your kind comments that you were able to enjoy your day. We hope to see you again next time.
On behalf of all the staff, we appreciate your visit.
Wet 'n' Wild Hawaii
Sean Sharp
kojikoji様
こちらはウェット・アンド・ワイルド・ハワイのマネージャーのションと申します。
この度は入場パスでお越し頂き誠に有難うございました。
レンタカーでのフリーダムはやはりいいですね。
ワイケレも車で10分程で行けますのでおススメです。
当日のアトラクションの閉鎖、たいへん申し訳ございません。
一日楽しめたと嬉しいコメントも頂けて有難うございました。
是非次回もまたお越し下さい。
スタッフ一同ご感謝申し上げます。
Wet’n’Wild Hawaii
Sean Sharp
| Rating: | |
|---|---|
| Packages: | 1日パス(2015/12/31まで) |
| Attended as: | Families |
| Posted on: | 2015/05/19 |
| Activity Date: | 2015/04/02 |
Reviewed by: fumikichi
When it comes to tours in Hawaii, I thought there would always be Japanese people, but on the packed bus we were picked up on, we were the only Japanese. Furthermore, during the show, we were probably the only Japanese there as well.
I think this tour may not be suitable for those who cannot speak any English or feel uneasy being around only foreigners, but we finally felt like we were experiencing being abroad, and we had a great time.
Of course, everything from the bus guide to the show was in English, but there were interactive hula shows, and newlywed couples were specially invited to the front for a showtime, so the Americans were actively participating, and we were glad we could join in as well (laughs).
Also, the scenery was amazing!
ハワイのツアーといえば、必ず日本人がいるものだと思いましたが、ピックアップされた満員のバスの中も、日本人が私たちだけ、さらにショーの中でも日本人がおそらく私たちだけでした。
英語が全く話せない人や、外国人だけでは不安という方には向いていないツアーだとは思いますが、私たちは外国にいる感じをやっと味わった気がして、とても楽しく過ごせました。
もちろん、バスガイドも、ショーもすべて英語でしたが、参加型のフラショーや、新婚カップルは、特別に前に出てショータイムがあったりと、アメリカ人の方は積極的に参加するので、負けじと(笑)参加できてよかったです。
あと、風景も最高でしたよ!
| Rating: | |
|---|---|
| Packages: | スタンダード・ハワイアン・ビュッフェ(12/31まで) |
| Attended as: | Couples |
| Posted on: | 2015/05/18 |
| Activity Date: | 2015/05/12 |
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Reply from activity provider
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Dear First Hawaii,
This is Sean Sharp, the manager of Wet 'n' Wild Hawaii. Thank you very much for participating in our transportation and admission plan. I sincerely apologize for the wait times of over 30 minutes for attractions and at the food court due to the holiday. We appreciate your kind comments that even adults enjoyed their time. Based on your feedback, I will consider adjustments to the transportation schedule, the number of showers/changing rooms, and increasing staff. We hope you will visit us again next time.
Thank you from all of our staff.
Wet 'n' Wild Hawaii
Sean Sharp
初ハワイ様
こちらはウェット・アンド・ワイルド・ハワイのマネージャーのションと申します。
この度は送迎+入場プランにご参加頂き誠に有難うございました。
祝日により30分以上のアトラクションとフードコートでの待ち時間たいへん申し訳ございませんでした。
大人でも楽しんで頂けると嬉しいコメントも頂けて有難うございました。
初ハワイ様のコメントを元に送迎スケジュール、シャワー/更衣室の数、スタッフ増加を考慮したいと思います。
是非次回もまたお越し下さい。
スタッフ一同ご感謝申し上げます。
Wet’n’Wild Hawaii
Sean Sharp