Reviewed by: Tatiana Johnson
My overall experience aboard the Star of Honolulu dinner cruise ship was fantastic! I went with my 7-year old son and he had a blast as well. His favorite part of the evening was going up and down the stairs from one deck to another exploring. And my favorite part was... the view of the Hawaiian sun disappearing behind the endless horizon. :)
We chose the all-you-can-eat crab dinner, and it was literally “all-you-can-eat!” The spirit-of-aloha-filled staff member was cruising along the dining area asking who else would like some more crab legs until the guests could not say a "yes" any more. The quality of food and entertainment were superb.
It was my first cruise dinner, so I did not know what to expect. A funny jokes-filled driver picked us up in a luxury motorcoach bus and upon arrival to Aloha Tower, an elegant staff representative escorted us to the ship. The tables were set beautifully with an orchid in the middle of the dinner plate.
I would definitely recommend this experience both to tourists and to those who live in Hawaii!
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| Attended as: | Families with Young Children |
| Posted on: | 2016/12/02 |
Reviewed by: C & K Hartz
This tour made us reflect on the significance of this sacred memorial for all
armed forces and what they do to keep us safe. We could reflect on the fact that people forget themselves and do whatever it takes in a time of need and unite toward a common goal. This site is not just about the US but about all nations of the world coming together to strive for peace.
| Rating: | |
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| Packages: | Gold Tour with Picnic Deli Lunch |
| Attended as: | Couples |
| Posted on: | 2016/12/01 |
| Activity Date: | 2016/11/20 |
Reviewed by: ぶんぶん
My first time in Hawaii,
I participated with my husband, feeling excited.
The Japanese-speaking guide, the beautiful sunrise, the clear ocean,
wild dolphins, sea turtles, and rays.
Everything became the best memory.
The crew was all very friendly,
and you could feel the teamwork.
I recommend taking motion sickness medication just in case, even for those who usually don’t get seasick!
There was someone who looked like they were struggling in a sitting position on the boat, saying, "I’ve never been seasick before..." with teary eyes. Better safe than sorry!
After all, we’re dealing with wild dolphins.
Of course, there are times when you might not see them.
However, no tour guarantees that you will see wild dolphins.
It seemed like it was a tough day for us too,
and we didn’t see them much, but we still had a great time otherwise, so I was very satisfied.
The guide, Tairiku, was really funny!
I will definitely participate again when I go to Hawaii.
初めてのハワイ、
ドキドキしながら夫婦で参加しました。
日本語でのガイド、綺麗な朝日、透き通る海、
野生のイルカとウミガメにエイ。
何をとっても最高の思い出になりました。
クルーの方もみんなとっても仲良し、
チームワークを感じます。
「いつも、船酔いしないから大丈夫」という人でも念のため酔い止めを飲む事をオススメします!
キラキラの海の中、終始、船の中で辛そうに体育座りをしている人が「酔った事なかったのに…」と涙目でした。念には念を!
相手は野生のイルカです。
もちろん会えない時もあります。
ですがどこのツアーも野生のイルカに会える事を確約するツアーではないです。
私達の時も難しい日だったらしく
あまり会えませんでしたがそれ以外でも楽しませてもらえたので大満足です。
ガイドのタイリクさんとっても面白い方でした!
ハワイに行く時はまた必ず参加します。
| Rating: | |
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| Packages: | おすすめプラン(2016/7/15~12/31) |
| Attended as: | Couples |
| Posted on: | 2016/12/01 |
| Activity Date: | 2016/11/10 |
Reviewed by: Sandra Tesch
Such a fun excursion! I went with my family and this was fun for everyone. We got to see sea turtles and all sorts of native fish! The fish even came right up next to the boat. They took us out to where they saw dolphins the other day and while we didn't see any it was still a beautiful view. The staff were fun and informative and the boat was very clean and well maintained. The staff were quick to point out any local landmarks or points of interest and were very funny. I would definitely recommend this!
Oh, and be sure to try the house cocktail! They don't skimp on their pours ;) I'd also recommend getting the souvenir cup, you get twice the drink for your ticket and a cool cup to remember your trip by!
| Rating: | |
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| Packages: | Special Deal! 2-for-1 Review Rebate |
| Attended as: | Families |
| Posted on: | 2016/11/30 |
| Activity Date: | 2016/11/26 |
Reviewed by: フラハワイ
I applied from Japan and was looking forward to it. However, the pickup scheduled for 9:00 did not arrive even after 20 minutes, and after confirming by phone, we waited another 20 minutes. The pickup finally arrived 40 minutes late. Moreover, the staff who came to pick us up didn't apologize at all and had an attitude as if to say, "Hurry up!" After arriving at the pool, we were inexplicably made to wait for nearly 15 minutes on the bus, which was extremely frustrating. How about improving your timing and organization a bit? I won't be using this service again.
日本から申し込みをして、楽しみにしてました。
ただ9時にピックアップの予定が20分過ぎても迎えが来ず、電話確認をしてからさらに20分。
迎えが来たのは予定時間より40分も遅れてのこと。
しかも迎えに来たスタッフは一言も謝りもせず、急げょ!みたいな態度。
プールに到着してからもバスの中で何故か15分近くも待たされイライラもピークです。
もう少し時間や体制を改善したらいかがでしょう?
次はもう使用しません。
| Rating: | |
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| Packages: | 冬のお得なキャンペーン!送迎付/1日パス |
| Attended as: | Couples |
| Posted on: | 2016/11/30 |
| Activity Date: | 2016/11/21 |
Reviewed by: ちゃちゃ
In late November, the water temperature was a bit low, so I rented a wetsuit. Since it was morning, I think I wouldn't have enjoyed it if I hadn't worn one (^_^;) The guide, who spoke fluent Japanese, and the other staff members were all bright and friendly.
After heading out to sea for a while, we were able to encounter a lot of dolphins right away! We watched quietly without making any noise to avoid startling them. There was a briefing beforehand about the precautions when encountering dolphins and turtles. I thought it was wonderful that they showed consideration for the wildlife. We also saw about 3 or 4 turtles and around 4 rays. Plus, we even saw a double rainbow!ヽ(^0^)ノ
After that, we played on the slide from the boat and kayaked, then enjoyed hamburgers to wrap up the tour. I was just a bit hungry, so it was appreciated. Additionally, a group photo of everyone was sent via email, which I thought was a nice service.
The highlight of this tour is not just seeing dolphins from the boat, but being able to see wild dolphins up close! My first trip to Hawaii turned out to be a wonderful experience (*^o^*). I would definitely recommend it to my friends.
11月後半で、水温は少し低めなので、ウェットスーツをレンタルしました。朝ということもあり、しなかったら寒くて楽しめなかったと思います(^_^;)
流暢な日本語を話すガイドさんをはじめ、他のスタッフの方も明るく親切な方ばかりでした。
沖の方に出てしばらくするとすぐにたくさんのイルカに出会う事ができました!驚かさないよう、音をたてずにじーっと見ました。
事前に、イルカとカメに出会った時の注意事項の説明がありました。野生の生き物に対する配慮もあり、素晴らしい思いました。
そして、カメも3、4匹、エイも4匹ほど見ることが出来ました。あと、ダブルレインボーもヽ(^0^)ノ
その後、船からの滑り台やカヤックなどで遊んで、ハンバーガーをいただきツアー終了。ちょうど小腹がすいていたので有り難かったです。
あと、全員の集合写真がメールで送られてきていて、それも良いサービスだなと思いました。
船からイルカを見るのではなく、野生のイルカを間近に見れるのがこのツアーのポイントですね!
初ハワイ、素敵な旅行になりました(*^o^*)
友達にもすすめたいと思いました。
| Rating: | |
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| Packages: | 【2人目無料!】人数限定モニターツアー |
| Attended as: | Couples |
| Posted on: | 2016/11/29 |
| Activity Date: | 2016/11/24 |
Reviewed by: Randall F.
This was a simply breathtaking afternoon. Oahu is extremely varied, with cliffs, valleys and beaches, alternating between shades of blue, green, white and red. You don't really notice it from the ground, but seeing it all from high above has given me a new appreciation for the island. Our pilot made us feel safe and secure the entire time, and the chance to do an exciting landing along a narrow ridge at the top of Ka'a'awa Valley only made the experience that much more incredible.
| Rating: | |
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| Attended as: | Friends |
| Posted on: | 2016/11/28 |
Reviewed by: Rashon
I'm glad I choose to celebrate birth on the island 30 years ago with Star of Honolulu. Best birthday ever!!
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2016/11/28 |
| Activity Date: | 2016/11/25 |
Reviewed by: マリマリ
I joined this tour dreaming of beautiful sandy beaches on my first trip to Hawaii. However, due to strong winds, slightly high waves, and high tide, we couldn't see the sandbar at all. While I understand that the strong winds and high waves, along with poor water clarity, are due to the weather, I wish they had announced the high tide in advance since that is something that can be known beforehand. I was imagining a beautiful sandy beach, so I was very disappointed.
初めてのハワイで素敵な砂浜を夢見てこのツアーに参加しました。しかし、風が強く、波も少し高く、満ち潮だった為サンドバーは全く見れませんでした。風が強く、波も高くなり、海の透明度が悪いのは天候なので仕方ありませんが、満ち潮は事前に分かることなのでアナウンスしてもらいたかったです。綺麗な砂浜を想像していたので、非常にガッカリしました。
Thank you very much for participating in the tour.
However, we sincerely apologize for not being able to provide the service you expected due to the bad weather on the day of the tour.
The water level at the sandbar varies significantly between high tide and low tide, so there may be times when the beach is not visible due to the tides. We would appreciate your understanding in this matter. We have posted a website on the tour page where you can check the tide conditions in advance, so please refer to it if you have the opportunity to participate again.
Thank you very much for your valuable feedback despite your busy schedule.
We appreciate your understanding.
VELTRA Customer Support Team
この度はツアーにご参加いただき、誠にありがとうございました。
しかしながら、当日は悪天候となりご期待に沿ったサービスを提供できませんでしたこと、心よりお詫び申し上げます。
サンドバーの水位は満潮と干潮で大きく異なりますので、潮の満ち引きの関係上砂浜が見えない場合もございますこと、ご理解いただけますと幸いです。事前に潮の状況を確認いただけるサイトをツアーページ上に掲載しておりますので、参加いただく機会がございましたらご参照ください。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
何卒よろしくお願いします。
VELTRAカスタマーサポートチーム
| Rating: | |
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| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/11/28 |
| Activity Date: | 2016/11/25 |
Reviewed by: mcavalheiro
Great experience overall, from the ground crew to the flight. This is definitely thee best way to see the island and the best option if you are staying on the West Side of the island / Ko Olina resorts.
The pilot is very experienced, polite and knowledgeable. The flight was very exciting and gave us an amazing sights of the island. Even if you don't get a window seat you still get a great view. The aircraft have a two way communication between the pilot and the guest, so while he is talking storied about the location you can ask questions and he will answer.
Oahu is just an wonderful place, we saw Hanauma Bay; Diamond Head; Waikiki beach; Pearl Harbor; the unique Kaneohe bay and the sandbar; the mountains at Kualoa Ranch are mesmerizing, makes you feel like you are at Jurassic Park; the famous beaches on the North Shore, Kaena Point and the beautiful West Coast.
If you have the chance add the land on top of Kualoa Ranch mountains, the pilot surprised us with champagne, drinks and chocolate covered strawberries. Very romantic addition to the tour.
It's a long flight, make sure to bring a bottle of water and got to the bathroom before the flight.
I would recommend Paradise Helicopters to everybody!
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2016/11/28 |
Reviewed by: Dave
Overall experience was fantastic. Felt like a condensed cruise trip. Need to make sure you don't eat the trip away because they keep bringing food and before you know it you are back to the dock. Good entertainment staff.
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2016/11/27 |
| Activity Date: | 2016/11/23 |
Reviewed by: Mary
The tour was great but just one thing; they don't have prescription boggles.
I was trying to buy or rent them,
but the website said there are a few of them and a person who called for a confirmation a day before the tour said the same thing, so I didn't bring them.
It turned out they don't carry them anymore.
That was kinda annoying.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2016/11/26 |
| Activity Date: | 2016/11/23 |
Reviewed by: あめお
I think this tour is quite affected by the weather. It was a day with heavy rain and strong winds, to the point where I wondered if such weather even occurs in Hawaii, but the tour went ahead. On the bus ride there, the intensity of the rain had everyone’s spirits low. Such days might be rare, but the water was cold, and the sandbar was submerged and not visible, making me feel like I wanted my money back. Additionally, the hamburgers being prepared on the boat were terrible for the price we paid.
このツアーは天気にかなり左右されると思います。ハワイでもこんな天気があるのかというぐらいに大雨で風の強い日でしたが、ツアーは決行されました。行きのバスの中はあまりの雨の強さに、参加者の皆さんのテンションも低めでした。こんな日は珍しいのかもしれませんが、水も冷たく、サンドバーも水の中に沈んで見えず、お金を返して欲しい気分になりました。またハンバーガーも船内で作っていてこの値段でこの食事?というぐらいに酷いものでした。
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide the service that met your expectations.
On the day of the tour, the weather was poor, and it was very disappointing that you could not fully enjoy the experience due to the cold wind and water. While bad weather has an impact, please understand that the water level at the sandbar varies significantly between high and low tide, which may result in the beach being not visible.
Thank you for taking the time to provide your valuable feedback.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご期待に沿ったサービスを提供できませんでしたこと、心よりお詫び申し上げます。
当日は天候が悪く、風も水も冷たい状態でのツアーでしたので、十分にお楽しみいただけず、大変残念に思います。
悪天候も影響いたしますが、サンドバーの水位は満潮と干潮で大きく異なりますので、潮の満ち引きの関係上砂浜が見えない場合もございますことご理解いただけますと幸いです。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
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| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Friends |
| Posted on: | 2016/11/24 |
| Activity Date: | 2016/11/21 |
Reviewed by: acoo
It was disappointing that we couldn't see the beautiful scenery due to the cloudy weather during the rainy season. However, we did see sea turtles!! After snorkeling, when we returned to the boat, it started to rain and it got cold, so it might be a good idea to have about two bath towels when the weather is bad. The guide was very cheerful, which was great.
雨季の為曇で良い景色というのがみられず残念。
でも、海亀はみれました!!
シュノーケルした後船に戻ったあと雨が降り出して寒くて凍えましたので、天気悪いときはバスタオル2枚くらいあった方がよいかも。
ガイドの方がとても明るくてよかったです。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Friends |
| Posted on: | 2016/11/24 |
| Activity Date: | 2016/11/21 |
Reviewed by: まこっちゃん
Last year, I came to meet dolphins for the first time and was moved to see a pod of dozens of them. When I decided to go to Hawaii this year, I immediately thought I absolutely wanted to go again and planned my schedule accordingly for the day.
The weather was great, the sea was calm, and we all expressed our gratitude to the ocean as the boat headed to Makua Beach, where we spotted dolphins jumping in the distance! Following our guide, we entered the water, and dozens of dolphins came to greet us. Among them were baby dolphins, and although I felt a bit torn not to stress them out, we moved on to the next beach for snorkeling, paddleboarding, kayaking, and enjoying the slide and trampoline.
For lunch, the captain grilled hamburgers on the boat, which were delicious. After enjoying a leisurely meal, our guide Saki introduced everyone again, and we all danced together. Even on the way back to the harbor, the staff entertained us with ukulele and hula, which I found impressive. Everyone enjoyed the tour with smiles and without getting bored.
It seems that swimming with dolphins is becoming more challenging, and I hope it continues in the future. I want to participate again next time, and I hope to capture the expressions of the dolphins.
昨年、初めてイルカに会いに来て、数十頭の群れに会えた感動を、今年、HAWAIIに行く事をきめた段階で、最初に今年も絶対に行きたいと思いスケジュールを組み、当日を迎えました。
天気も上々、海は凪、海への感謝をみんなで唱えボートは、マクアビーチへ、遠くでジャンプしているイルカを発見!!
ガイドさんに続いて海へ、数十頭のイルカが会いにきてくれました。
中には、こどものイルカも、ストレスをかけないように、後ろ髪ひかれながらも次のビーチで、シュノーケリング、パドルボート、カヤック、すべり台にトランポリンとそれぞれに楽しみ
ランチは、キャプテンが船上で焼いてくれたハンバーガーに舌鼓
のんびり食事を楽しんだあとは、
ガイドのSAKIさんが、改めて紹介しながらゲストのみんなも一緒にダンスをしたり、
港に戻る間もスタッフが、ウクレレやフラで楽しませてくれるサービス精神は感心しました。
みんな飽きることなく笑顔でツアーを楽しでいました。
イルカと泳ぐことが、厳しくなっている現実があるようで、なんとか今後も続いて欲しいし、
また次回参加したいし、
今度は、イルカの表情を写してみたいと思ってます。
| Rating: | |
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| Packages: | 【2人目無料!】人数限定モニターツアー |
| Attended as: | Couples |
| Posted on: | 2016/11/23 |
| Activity Date: | 2016/11/17 |
Reviewed by: Erica
Absolutely amazing! Overall Tour was very well organized and the views breathtaking! Leroy our tour guide was the best!
| Rating: | |
|---|---|
| Packages: | Helicopter & Volcanoes National Park |
| Attended as: | Couples |
| Posted on: | 2016/11/22 |
| Activity Date: | 2016/11/19 |
Reviewed by: フルルル
If you're not proficient in English, it might be tough. Over 90% of the participants are American tourists. This isn't specific to this tour, but many American travelers who don't live in Hawaii have some resistance towards Asians (especially older couples), and there are those who openly dislike being around them. If you can't communicate well enough to make jokes, dining at the same table can feel awkward. For someone like me, who struggles with English, the show felt too long and I got bored halfway through. It's a genuine luau show, but if you just want to experience the atmosphere a bit, I recommend a different tour.
英語が堪能でないと、つらいかも。90%以上がアメリカ観光旅行者。このツアーに限ったことではないが、ハワイ在住でないアメリカ人旅行者達は、アジア人に抵抗ある人も多く(特に老夫婦)、一緒にいることをも露骨に嫌う人たちもいるので、ジョークを言えるぐらいの英語力で、意思疎通をはからないと、同じテーブルでの食事は、気まずい感じ。英語がダメな私には、ショーの時間が長すぎ、途中で飽きた。本格的なルアウショーだが、ちょっとだけ雰囲気を味わうなら違うツアーをお勧めした
| Rating: | |
|---|---|
| Packages: | 基本プラン(サイド席) |
| Attended as: | Couples |
| Posted on: | 2016/11/21 |
| Activity Date: | 2016/11/17 |
Reviewed by: aiko
This was my first time participating in a tour alone. I was very anxious, but swimming with dolphins had been a dream of mine for many years, so I decided to go for it!
The result... it was amazing!
Since I was participating alone, not being able to take photos and not having someone to talk to were drawbacks, but the tour guide, who was also a photographer, came over multiple times to take pictures and chat with me. Additionally, the other participants were very kind, making it a fun experience!
Also, it seemed there were many cancellations, so instead of the usual 40 people, there were only 9 of us, which was fantastic!
I can't wait to return home and look at the photos!
初めての1人でのツアー参加。とても不安でしたが、イルカと泳ぐ事が長年の夢だったので、思い切って参加しました!
結果…最高でした^ ^
1人での参加だったので、写真が撮れない事と、喋る相手がいない事がネックだったのですが、写真はツアーガイド兼カメラマンの方が何度も話しかけて撮りに来てくださり、また他の参加者の方もとっても優しくて、楽しい参加になりました♩
また、キャンセルが多かったみたいで、普段40人ほどのところを9人しかいなかったのも最高でした^ ^
早く帰国して写真を見るのが楽しみです♩
| Rating: | |
|---|---|
| Packages: | 10時出発プラン(2017年3月31日まで) |
| Attended as: | Solo Travelers |
| Posted on: | 2016/11/21 |
| Activity Date: | 2016/11/18 |
Reviewed by: Park YAMADA
I was very surprised that two large buses came to pick us up from the hotel (with pickups at two locations). This tour is really popular!
The boat staff were cheerful and kept the conversation lively, making it enjoyable. There were moments when it got a bit cloudy, which darkened the blue of the sea, but overall, we enjoyed truly wonderful scenery under mostly clear skies. The water was about waist-deep, so next time I want to go when the sandbar is fully exposed.
We were served sandwiches with ham and cheese as a light snack, which satisfied our empty stomachs. It was also nice to have warm tea, which was appreciated after getting chilly from the sea.
On the way back, there was a small incident where the number of people didn't match, causing a delay in departure. I think it would be better to manage the buses carefully with a roster when there are multiple buses. With so many people, there are various individuals involved. Honestly, I was a bit anxious since I had another schedule to keep.
2016年11月14日参加
ホテルに迎えに来たのが大型バス二台(ホテル二カ所でピックアップ)ということに大変驚きました。
本当に人気のあるツアーなんですね。
ボートのスタッフのみなさん陽気で、トークも軽快に楽しませてくれました。
時折曇ったりすると、海の青が少し暗くなり残念な時もありましたが、概ね晴天で本当に素晴らしい景観を楽しみました。
海水が腰の位置くらいまであったので、次に行く時は完全にサンドバーが出る時期を狙って行きたいと思いました。
ハムとチーズの入ったサンドイッチが軽食として出され、空いた小腹を満たしてくれました。
温かい紅茶もいただけて、海で冷えた体にありがたかったです。
帰りのバス、なぜか人数が合わずしばらく出発できないという小事件がありましたので、バスが複数台になるときには、乗せたバスを名簿でしっかり管理された方が良いのではないでしょうか。あれだけの人数、いろんな方々がいらっしゃいますから。
正直、次の予定が入っていたので内心気が気ではありませんでした。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/11/21 |
| Activity Date: | 2016/11/14 |
Reviewed by: 関宮佑二郎
I woke up early in the morning. When I arrived at the meeting place, the energetic staff welcomed us. We took a bus to the harbor. I think a wetsuit is necessary for this time of year, as everyone who participated borrowed one. I wanted the data, so I purchased it for about $40. I recommend bringing at least a little money. From the harbor, we boarded a boat and set off on a dolphin search. During the boat ride, we encountered a pod of dolphins, which was amazing. Following the captain's instructions, we arrived at the snorkeling point. Everyone gathered together to snorkel. It was thrilling to see dolphins and sea turtles up close. However, the cold was more than I expected, and the rocking of the boat when getting back on caused unexpected seasickness. I dove twice, but for the third time, I waited on the boat. A few others also experienced seasickness. It was really disappointing. If I hadn't gotten seasick, I could have enjoyed the sea a bit more. I could have gone on the waterslide too... The staff were all nice. Many on the bus were fast asleep. It's a pity that the data I received didn't have many photos from snorkeling. I guess you have to actively ask for them to get good shots. This turned out to be a good memory, though. If only I hadn't gotten seasick...!!!!
朝は早起きでした。集合場所で待っていれば威勢の良いスタッフがお迎えに。バスに乗り、船場へ。ウェットスーツは時期的に必要だと思います。参加されていた方皆さんが借りていました。データが欲しかったのでたしか$40で購入。お金は最低限持って行った方がいいと思います。船場から船に乗り、イルカ探しの旅へ。船で移動中にも数頭のイルカの群れと遭遇で感動。キャプテンの指示でポイントに到着。ゲストみんなで固まってシュノーケル。イルカとウミガメをまじかに見れて感動。ただ、思った以上の寒さとシュノーケルから船に上がる時の揺れでまさかの船酔い。2回ダイブしましたが、3回目は船の上で待ってました。自分以外にも数人船酔いしてました。もう本当にショックでした。船酔いしなければもうちょっと海で遊べたのに。ウォータースライダーも出来たのに・・・。スタッフは皆さん良い人でした。かなりのバスは皆さん爆睡。もらったデータはシュノーケルでの写真があまりなかったのは残念。たぶん積極的に声をかけていかないと撮ってくれません。これはこれで良い思い出になったのか。
船酔いしなければ・・・!!!!
| Rating: | |
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| Packages: | 【2人目無料!】人数限定モニターツアー |
| Attended as: | Couples |
| Posted on: | 2016/11/21 |
| Activity Date: | 2016/11/09 |
Reviewed by: あやか
I was impressed by the beautiful sea. I was able to spend more time snorkeling than I had expected, and it was fun. The hamburger was juicy and delicious, so I'm glad I participated. However, I did feel anxious because I was late for the meeting time and had trouble finding the person listed. Well, all's well that ends well.
綺麗な海に感動しました。シュノーケリングも思っていた以上に時間をとってもらえて、楽しかったです。ハンバーガーもジューシーで美味しかったですし、参加してよかったです。ただ、集合時に時間が過ぎていた上になかなか記載されている人を見つけられず、不安にはなりました。まぁ終わりよければすべてよし。
| Rating: | |
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| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/11/21 |
| Activity Date: | 2016/11/18 |
Reviewed by: NAOMIX
We were blessed with great weather, and thanks to the very cheerful staff, we had a truly enjoyable day. Swimming with wild dolphins and sea turtles felt like a dream come true. They organized various events on the boat to keep us entertained, which was a lot of fun. The hamburgers were also very delicious!
I definitely want to participate again the next time I come to Hawaii! Thank you very much!
お天気にも恵まれ、とても陽気なスタッフの皆さまのお蔭でとっても楽しい一日になりました。
野生のイルカにウミガメと共に泳げて本当に夢のような時間でした。
船の上でも退屈しないよう、いろいろなイベントをしていただきとても楽しかったです。
ハンバーガーもとてもおいしかったです♪
次回ハワイに来る時もまた参加したいと思います!
本当に有難うございました!
| Rating: | |
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| Packages: | おすすめプラン(2016/7/15~12/31) |
| Attended as: | Couples |
| Posted on: | 2016/11/20 |
| Activity Date: | 2016/10/26 |
Reviewed by: 2gualoha
This time, I participated in a sandbar tour. On the way to Kaneohe Bay, the bus broke down on the highway, and we had to wait quite a while for another bus to arrive. I understand that such mishaps can happen, but there was no apology offered, and eventually, the guide's expression and attitude clearly showed that they were in a bad mood. It was truly unacceptable.
What surprised me was that they only smiled when talking about tips and then offered an apology. I was just left speechless. I have participated in various tours before, but this was the first time I experienced such behavior and attitude. It was disappointing, especially since it was a wonderful tour.
今回、サンドバーのツアーに参加しました。カネオヘ湾へ向かっている途中、ハイウェイでバスが故障し、べつのバスが来るまでにかなり待ちました。このようなハプニングはあってもしかたがない事とは思いますが、申し訳ないと言う謝罪もなく、しまいにはあからさまに機嫌が悪くなっている表情と態度。本当に有り得ませんでした。
そして、びっくりしたのがチップの話をする時だけ笑顔になり、謝罪をした事です。
ただ呆れるばかりでしたね。
今までも色々なツアーに参加していますが、このような対応や態度をされたのは初めてです。
せっかくの素敵なツアーなのに、残念でした。
Thank you very much for participating in the tour.
However, we sincerely apologize for the inconvenience caused by the bus breakdown. We are also truly sorry for the additional discomfort caused by our staff's response.
Upon checking with the local operating company about the situation on the day of the tour, we learned that there was an issue with the bus engine, which required us to stop the bus midway and transfer you to a different bus. You had to wait for about 25 minutes for the other bus, and we adjusted the tour time accordingly. We deeply regret the inconvenience caused during your much-anticipated trip, and we apologize for the insufficient explanation and apology.
We take your feedback seriously and, together with the operating company, will strive to improve our services in the future.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながらバスの故障により、ご迷惑をおかけしたこと深くお詫び申し上げます。また、スタッフの対応により、さらに不快な気持ちにさせてしまい、誠に申し訳ございませんでした。
現地催行会社に当日の状況を確認させていただきましたところ、バスのエンジンに問題があったため、バスを途中で止め、お客様には違うバスにお乗り換えいただいたとのことでした。別のバスを25分ほどお待ちいただいたため、ツアー時間もその分調整させていただきましたが、せっかく楽しみにされていたご旅行中にご迷惑をおかけたうえにご説明・謝罪の言葉も足りず、誠に申し訳ございませんでした。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
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| Packages: | 軽食付きプラン |
| Attended as: | Friends |
| Posted on: | 2016/11/20 |
| Activity Date: | 2016/10/28 |
Reviewed by: M***bu
That day was a rainy day. We were very cold. So, a weather condition was too bad. A sea was a high water, not clean. We could not meet such a blue sea and white sands. The staffs were kindness and supportive. I don't recommend so much.
Warm Aloha,
Thank you very much for taking the time to post about your experience, your feedback has been shared with the activity provider and we regret to hear that the weather was not great on the day of your tour. Thank you for the opportunity to serve you on your vacation, we hope your Hawaii vacation will still be a memory to remember to make you want to come back and visit us again.
Mahalo Nui Loa,
VELTRA Customer Support
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2016/11/19 |
| Activity Date: | 2016/10/24 |
Reviewed by: かちゃーん
We arrived at the yacht harbor in about an hour with the cheerful guidance of a local uncle on the shuttle bus. Since there were many participants, we split into two boats to head to the sandbar. It was just before noon, and the sandbar was shallower than I expected, with the water reaching about waist height. There, we were also able to practice for the upcoming snorkeling. The light snack of hamburgers was delicious. We spotted a sea turtle swimming in the distance, but we couldn't get a good look at it.
After that, we moved to snorkeling. There were many fish swimming near the coral reef. On the way back, it was cold. I recommend borrowing a bath towel from the hotel.
迎えのバスの中では陽気なロコのおじさんのガイドで約1時間ほどでヨットハーバーに着きました。参加人数が多かったので2隻に分かれてサンドバーへ向かいました。時刻がお昼前だったこともあり、サンドバーは思っていたよりも浅くなくおへその位置くらいの深さでした。そこでは次に向かうシュノーケリングの練習もできました。軽食のハンバーガーはおいしかったです。ウミガメは遠くのほうで泳いでいるのが発見されましたが私たちは姿を確認することができませんでした。
場所が変わってシュノーケリング。サンゴ礁の近くには魚がたくさんい泳いでいました。
帰りは寒かったです。ホテルからバスタオル借りていくことをお勧めします。
| Rating: | |
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| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/11/19 |
| Activity Date: | 2016/09/23 |
Reviewed by: Jessica
Me and my husband thought about going to hawaii for our first wedding anniversary. I did our itinerary for hawaii and I am so glad that I purchased this! I got seasick cause im not used to cruising but overall it was very worth it purchasing this. My husband and i really had fun. They played music and sells alcoholic or non alcoholic drink which it made more cooler, they'll take you in the middle of the ocean and show you a very nice view of waikiki, you can see the fishes. it was very scenic!!!!! the staffs are really friendly, they'll give you instructions about what to do and what not to do. Make sure you follow 'em. I will surely try this again for our next visit to honolulu!! PS: bring your sunscreen!! :-)
| Rating: | |
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| Packages: | Special Deal! 2-for-1 Review Rebate |
| Attended as: | Couples |
| Posted on: | 2016/11/18 |
| Activity Date: | 2016/11/15 |
Reviewed by: ホークマン
I was able to fully enjoy the beautiful sea. The staff were fun and friendly, and the hamburgers on the boat were delicious. We were also able to see sea turtles, which excited the kids.
I forgot my sunglasses on the return bus. I don't speak any English, and I was told by the Japanese tour company that lost items would definitely not be returned, which was shocking. However, they delivered them to my hotel, and when I got them back the next day, I was very moved. I am very grateful for the thoughtfulness of everyone at All Hawaii Cruises. Including the sunglasses incident, it became a wonderful memory of my time in Hawaii.
きれいな海を満喫できました。
スタッフの皆さんも楽しくフレンドリーで船の上でのハンバーガーもおいしかったです。
また海ガメもちゃんと見る事ができて、子供は興奮していました。
帰りの専用バスにサングラスを忘れてしまいました。英語は全くダメで、落とし物は絶対帰ってこないと日本のツアー会社の人に言われておりショックでしたが、
ホテルまで届けて頂けており、翌日手元に戻ってきた時には大変感動しました。
オールハワイクルーズの皆さんの心使いに大変感謝しております。
サングラスの件も含め大変いいハワイでの思い出となりました。
| Rating: | |
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| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2016/11/18 |
| Activity Date: | 2016/11/14 |
Reviewed by: たまねぎ
In November, the sun can be hidden by clouds and the wind can make it feel chilly, so it's a good idea to bring a larger bath towel. The water is warm. I was impressed by the beautiful blue that stretches endlessly.
During this trip, there were times when the wind and waves were strong, and I couldn't see many fish while snorkeling, but the staff were very accommodating and it was fun to have them play the guitar and sing on the boat.
11月は太陽が雲で隠れて風が吹くと肌寒いので、大きめのバスタオルを持参した方がいいです。海の中は温かいです。どこまでも続く綺麗な青で感激しました。
今回、風と波が強い時間があり、シュノーケルの際、あまり魚を見る事ができませんでしたが、スタッフの方の対応がよく、ギターを弾きながら船の上で唄ってくれたりして楽しかったです。
| Rating: | |
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| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/11/17 |
| Activity Date: | 2016/11/15 |
Reviewed by: たくさん
I wanted to go snorkeling in the Angel's Sea, so I booked this tour. When it was time for the pickup, no one came to get me. I was told to call if they didn't arrive after 10 minutes, so I was thinking I should call soon when they finally showed up. It was a large bus, so maybe one reason for the delay was that it couldn't enter the pickup area? Once I got on the bus, it was filled with foreigners. Furthermore, the guide was speaking in English. I thought there would be a Japanese guide?? I felt quite anxious.
However, when it was time to board the boat, we were able to separate into a group of Japanese and another group. On the boat for the Japanese group, there was a Japanese guide, so I felt relieved. Our guide, YUKIKO, was funny, kind, and absolutely amazing. Thank you so much for taking so many pictures!
The sandbar was truly beautiful, like something out of a painting, with a stunning shallow sea spread out before us. I brought a float, but it might not have been necessary here since the water didn't even reach my chest at its deepest. After that, we went further out to snorkel. There were so many fish and the sea was beautiful. For lunch, we had hamburgers. There was also beer available for an extra charge on the boat.
Since it was a boat, the restroom situation was unfortunately what it was. But our guide, YUKIKO, made it enjoyable, and it was a very memorable and fun tour.
天使の海でシュノーケルがしたくて、このツアーを予約。
ピックアップの時間になってもお迎えが来ない。10分経っても来なかったら電話をとなっていたので、そろそろ電話してみないとと思っていたらやっと来た。大型バスだったので、ピックアップ場所に入ることができなかったのも遅れた原因の一つですかね? バスに乗ると外人ばかり。さらにはガイドさんも英語でしゃべってるぅ。日本語ガイドなはず?? かなりの不安感。
でも船に乗るときに、日本人のみとそれ以外に分かれて乗船でき、日本人のみの船には日本人のガイドさんもいたのでホッとしました。おもしろくてやさしくてサイコーなガイドのYUKIKOさん。たくさん写真撮ってくれてどうもありがとう。
サンドバーは本当絵のような写真のようなキレイな浅瀬の海が広がっていました。浮き輪持って行ったけど、ここでは必要なかったかも。深くても胸までいかないくらいだったから。その後もっと沖へ行って、シュノーケル。たっくさんのお魚とキレイな海。ランチにはハンバーガーもいただきました。船内ではビールも別料金ではありましたけど飲めました。
船なのでお手洗いが残念なのは仕方ない。。ガイドのYUKIKOさんが楽しませてくれて、とっても思い出に残る楽しいツアーでした。
| Rating: | |
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| Packages: | 【2016年12月31日まで】BBQランチ付きプラン |
| Attended as: | Families |
| Posted on: | 2016/11/13 |
| Activity Date: | 2016/11/03 |
Reviewed by: 南国大好き
I was really looking forward to it, but it wasn't as beautiful as I imagined. The staff were very nice.
とても楽しみにしてましたが、イメージと違いそれほどきれいではありませんでした。スタッフのかたはとても感じよかったです
| Rating: | |
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| Packages: | 軽食付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2016/11/12 |
| Activity Date: | 2016/11/01 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha Hula Hawaii,
Thank you for your valuable feedback. We will share your comments with other departments and work on improvements. We sincerely appreciate your visit.
Aloha フラハワイ様、
貴重なご意見を頂きありがとうございました。お客様のご意見は他の部署にも伝え改善させて頂きます。
お越しいただいた事、心より感謝申し上げます。