2.5-Hour Waikiki Guided Turtle Snorkel Tour, Snacks & Drinks - Holokai Catamaran

perfect!

Reviewed by: Happy camper

Great Boat Great music great views lots of sea turtles ......what more could you ask for

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Royal Star Pearl Harbor Guided Tour with Arizona Memorial & Battleship Missouri

Superb & Professional

Reviewed by: Adam Ballard

This tour was so great. Having a luxurious coach, a driver in training Toa and the Driver of the Year (2015/2016) Larry, the whole day was informative and fun. One of the greatest things I enjoyed was the amount of time we had at Pearl Harbor. Would highly recommend Royal Star... Toa & Larry treated us all like royalty.
If you choose to do this tour, I highly recommend the USS Missouri which took me around two hours. It gave me a great insight into what it must have been like on the Arizona when the Japanese struck and how so many brave soldiers were entombed in her.
Finally, I would again commend this tour company for the motor coach, professionalism, service, jokes and knowledge. It was well above my expectations.

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Premium Ko Olina Snorkel Cruise with Dolphin Watching, Lunch Buffet & Drinks - Ocean Joy Cruises

Worth the cost

Reviewed by: Maria

We had a great time. Awesome crew and were able to see some dolphins.

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Royal Star Pearl Harbor Guided Tour with Arizona Memorial & Battleship Missouri

Great day at Pearl Harbour

Reviewed by: J. Martinez

The experience was excellent from beginning to end. The online booking through Veltra was straight forward and an email confirmation was promtly received. The staff was very helpful over the telephone in advance of the tour. The pick up was right on time and our driver was charismatic, professional and knowledgeable about the history of Hawaii. The city tour was great and would recommend it as a combination package with the Arizona Memorial entrance. The Arizona Memorial is a must see when visiting the island, the experience was both informative and emotional. We proceeded to visit the Missouri which is an absolute must see. We were driven to the Missouri in a very comfortable bus. Upon arrival we were greeted and welcomed aboard the ship. It was a real walk through time. Make sure you carve out enough time to walk through the ship, you can spend hours if so inclined. We participated in a 30 minute guided tour which was packed with information and then walked around the ship. The Missouri is a magnificent ship filled with stories of people who were present and lived moments of historical significance. Our driver gave us a pick up time for the return and he was on site promptly on schedule. Our driver was curteous, funny and provided us with additional information on our way back to our hotel. We were dropped off at our hotel entrance. We thoroughly enjoyed the experience. We had considered making our own arrangements to visit Pearl Harbour but we decided to book our tickets and tour through Veltra/Hawaiian tours after speaking to a group that had booked through them. We had rented a car for two days and toured other parts of the island. The booking of the Arizona Memorial and the Missouri through Veltra was definitely worth while and would recommend it to anyone visiting the island. No line up for tickets, excellent service and informative city tour.

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2.5-Hour Spirit of Aloha Waikiki Turtle Snorkel Tour with Cocktails from Hilton

AMAZING

Reviewed by: Heather

This was arguably one of the best things we did this trip!! Our crew was AMAZING! So friendly, patient and helpful. I can't say enough good things. I've never snorkeled before, I'm not a strong swimmer so I kind of panicked when I was just our in open water even with the group. The crew member leading us to Turtle Canyon saw me struggling, came over and swam me there where I became just mesmerized by how close we were to the fish & turtles I calmed down enough to actually snorkel! She also took my camera down and got crazy awesome pictures. Food was great, drinks were delicious, the sail was beautiful. I cannot say enough good things about this excursion. Worth every penny! Cannot wait to snorkel again!

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ウェット アンド ワイルド ハワイ　絶叫ウォータースライダーなど25種類以上のアトラクションが揃うウォーターパーク　ランチやドリンク付きパッケージプランあり

It was fun. 楽しかったです。

Reviewed by: みきちゃん

At first, the pickup was not very smooth, but they gave us a free bag afterward. It wasn't something substantial, but the gesture was appreciated.
We enjoyed the pool from around 11 AM to 3 PM. I thought we might have too much time, but it was just right. For lunch, it might be a good idea to go either early or late since there can be a line.

最初、お迎えがなかなかスムーズでなかったですが、終了後にフリーバッグをくださいました。しっかりしたものではないですが、気持ちは嬉しかったです。
11時～15時くらいの間プール楽しみました。時間が余るかと思いましたが、ちょうどよかったです。昼食は並ぶので、早めか遅めにすることがオススメかもしれません、

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ウェット アンド ワイルド ハワイ　絶叫ウォータースライダーなど25種類以上のアトラクションが揃うウォーターパーク　ランチやドリンク付きパッケージプランあり

The kids were overjoyed!!! 子供達大喜び！！！

Reviewed by: Mfamily

There are various pools (attractions), and the kids played around without getting bored until 3 PM! However, the service at the food stand wasn't very friendly, which was the only disappointment. But I plan to go again! ☆

とにかく様々なプール（アトラクション）があり、子供達は１５時まで飽きずに遊び回りました！
ただ、売店（食事）の対応があまり親切とは言えなかったのが唯一の残念でした。
でも、また行くつもりです☆

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

First time at the sandbar☆ 初めてのサンドバー☆

Reviewed by: あこここここあ

We all had a great time as a family, from my parents (67 and 66 years old) to our 10-month-old baby and 6-year-old sister! The staff member was very good at talking, and the BBQ hamburgers were delicious.

両親(67歳&66歳)から10ヶ月の赤ちゃん、6歳のお姉ちゃんまで家族みんなで楽しめました♪
スタッフのお姉さんのお話もお上手で、BBQのハンバーガーも美味しかったです。

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

I am very satisfied. 大満足です。

Reviewed by: せっかくのハワイなので辛口

I visited with my 2-year-old child, and we had a wonderful time. The staff were all very attentive, and we felt safe and comfortable even with a child.

2歳の子供連れでさんかさせてもらいましたが、とても楽しく過ごせました。スタッフも皆気が利いて、子供連れでも安心して過ごすことが出来ました。

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

Not encountered. 遭遇ならず

Reviewed by: きのこ

We used this service with our family during the New Year. Unfortunately, we didn't encounter any whales during our trip, so it ended up being just a regular cruise. It's something that can't be helped, but it might be tough for those who can't accept that. The kids were quite disappointed. I wish we had explained beforehand that "there might be times when we won't see any whales."

正月に家族で利用しました。私たちが参加した時は鯨に遭遇出来ませんでした。よってただのクルージングに。こればかりは仕方ないですね。って気持ちで参加できる方でないと厳しいかも。子供たちは結構ガッカリしてました。事前に「クジラには逢えない場合もあるからね」と説明しておけばよかったと、思いました。

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Paradise Cove Luau on the Beach at Ko Olina Resort

Good show

Reviewed by: Vee

Besides the pork the food was average, drinks were great on the other hand. The best part of the night was the show. Next time i will find somewhere that just does the show instead of the whole Luau.

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セーリング　マイタイ・カタマラン号　絶景を見ながらリラックス！ドリンク購入可能＜90分／シェラトン・ワイキキ発＞

It feels amazing. 最高に気持ちいいです

Reviewed by: あみこファミリー

I participated in a certain popular dinner cruise on an optional tour two days ago, but it was a bit disappointing, and the weather wasn't great, so I made a last-minute reservation the day before. The cruise started at 1 PM, and the weather was perfect! We had a great time getting splashed with water occasionally.

There were no other Japanese participants besides our family, but it wasn't a problem at all. If you want to enjoy drinks on the yacht, please bring some cash. We only brought a plastic bag and a water bottle. The plastic bag was for storing our flip-flops when boarding the yacht; otherwise, we would have had to leave them on the sandy beach at the boarding area.

It feels amazing, so I recommend this over the certain dinner cruise! Since it can get hot, don't forget a hat or a hoodie. My husband and I didn't get seasick at all, but our middle school daughter felt a bit queasy towards the end.

オプショナルツアーで一番人気の某ディナークルーズに２日前に参加したのですが、ちょっと期待ハズレだったのとお天気に恵まれなかったので急遽前日に予約を入れて参加しました。13時からのクルーズでお天気最高！時々かぶる水しぶきにずぶ濡れになりながら楽しい時間を過しました。
日本人は私達家族の他は参加していませんでしたが特別困ることもなかったです。ヨットで飲み物を飲みたい方多少の現金を持って行って下さい。私達はビニール袋とペットボトルのみ持参で参加しました。ビニール袋はヨットに乗る時にビーチサンダルを入れるためです。でないとヨット乗り場の砂浜にビーチサンダルを置いていくハメになります。
最高に気持ちいいので某ディナークルーズに行くならこちらをオススメします！暑いので帽子かパーカーなどをお忘れなく。船酔いは私と主人は全くしませんでしたが、中学生の娘は後半に少し酔いました。

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

It was a very good activity. とてもよいアクティビティでした

Reviewed by: まいこ

The weather wasn't very favorable, but we were able to enjoy the activities very much. However, the explanation for snorkeling wasn't very detailed, so I think it might be a bit challenging for first-timers.

天候にはあまり恵まれませんでしたが、とても楽しくアクティビティをすることができました。ただ、シュノーケルの説明はあまり詳しくされなかったので初めての方はたょっと大変かなと思いました。

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

Disappointing. 期待はずれ

Reviewed by: chizuru

I was expecting a beach that looked like the one in the photos, but after a one-hour bus ride (and a late pickup) and a 20-minute boat ride, I arrived at just a beautiful sea. The water was only waist-deep, so it felt like I paid a lot of money just to soak in a nice sea. The guide was friendly and had a great attitude, so I gave it two stars, but it was still very disappointing.

写真で見たようなビーチの出現を期待していましたが、バスで1時間（しかもピックアップは遅れ）、船で20分ほどの移動で訪れたのはただの綺麗な海、といった感じでした。深さが腰ほどまであったので高いお金を払って綺麗な海に浸かりにいったようなものでした。ガイドの方は気さくでとても感じがよかったので星は２つにしましたが、その分とても残念でした。

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

For three people. 3人で。

Reviewed by: とん5023

The Japanese guide was very attentive and made the experience enjoyable. However, the water level was higher than waist height due to high tide. I recommend going during low tide! It's a good idea to bring a large bath towel and a phone that can be hung around your neck! Also, since changing rooms can get crowded, it's advisable to wear your swimsuit from the start and have an outfit like a dress for quick changes!

日本語のガイドのお姉さんがとても気が利いて楽しめました。ただ、満潮時だったので腰より高い位置に水位がありました。干潮時に行くのがオススメです！大きなバスタオルと携帯を首からかけられるのを持っていくと良いですね！あと着替えが混むので元から水着を着てワンピースなどで早着替えできる格好がおすすめです！

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

The best escape from reality. 最高の現実逃避

Reviewed by: やすさん

I've always wanted to visit Sandbar♡ I went there on my honeymoon. At the start of the tour, it was rainy and cloudy... just when I was feeling anxious, the sky cleared up!!!! I couldn't contain my excitement at the breathtaking scenery that exceeded my expectations☆彡 For those who will be participating, I highly recommend taking the smaller boat♡ You might get splashed by the waves, but you can enjoy lunch without waiting, and you get to see sea turtles and mantas up close!! The mantas were swimming in a circle, feeding on plankton, which is said to be a rare sight. The turtles even came to greet us while we were scuba diving, and I was so happy to swim with them♡ I also learned that it was a filming location for Jurassic Park and Pirates, which added to the excitement♡ If you visit Hawaii, you definitely should check it out♡

以前から行きたかったサンドバー♡
ハネムーンで行かせていただきました。
ツアー始めは雨で曇り...不安に思っていたところで晴天に！！！！
期待以上の光景に興奮が止まりませんでした☆彡
これから参加される方はぜひちっちゃい方の船に乗ることをおすすめします♡
波しぶきで濡れることはありますが、昼食は待たずに食べられるし、海ガメやマンタを間近で見ることができました！！
マンタは群れで円陣を組んでクルクル回りながらプランクトンを食べていました。なかなか見れない珍しい光景との事です。
カメちゃんはスキューバ中にも会いに来てくれて一緒に泳げて幸せー♡
ジュラシックパークやパイレーツのロケ地だということもわかりさらに興奮♡
Hawaiiに来た際にはぜひ行ってみてください♡

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伝統ルアウ＆ハワイアンショー「パラダイス・コーブ 」開放的なオーシャンフロントで本場の雰囲気を味わえるショーやサンセット鑑賞＜現地集合可／コオリナ・リゾート内＞

Honeymoon ハネムーン

Reviewed by: やすさん

It was a wonderful experience. The sunset I saw for the first time during this stay was from Paradise Cove. I was so moved that I was at a loss for words. The hula and luau show were exciting, and the dinner buffet was delicious. There seemed to be fewer Japanese tourists, possibly concentrated in the Waikiki area, which added to the enjoyment of the overseas travel atmosphere. I'm glad I participated! (*´꒳`*)

素晴らしい体験でした。
今回の滞在で初めて見たサンセットが
パラダイスコーブからの眺めでした。
あまりに感激し言葉が出ませんでした。
フラやルアウショーは盛り上がり、ビュッフェでのディナーも美味しかったです。
日本人観光客はワイキキ方面に集中しているのか少ない印象でした。またそれが海外旅行気分を満喫させてくれるものになりました。
参加して良かったです(*´꒳`*)

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サンドバー天使の海　シュノーケリング＆ウミガメウォッチクルーズ　船上のBBQグリルで焼くハンバーガーランチ付き！＜午前／日本語クルー＞

Second time at Sandbar!! サンドバー二回目！！

Reviewed by: みぃぴょ

I participated in a sandbar tour during my trip to Hawaii last year, and it was so beautiful that I decided to join again this time! I booked the half-day plan, and we were lucky with the weather, allowing us to take lots of great photos! We also got to see turtles up close, which was so much fun! I definitely plan to participate again on my next trip to Hawaii!

去年のハワイ旅行の時もサンドバーツアー参加し、とても綺麗だったので今回も参加させていただきました♡半日プランで予約しましたがお天気にも恵まれいい写真がたくさん撮れました！タートルもすごく近くで見れてとっても楽しかったです！！次のハワイ旅行でも絶対参加しようと思います♡

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ウェット アンド ワイルド ハワイ　絶叫ウォータースライダーなど25種類以上のアトラクションが揃うウォーターパーク　ランチやドリンク付きパッケージプランあり

It was amazing! 最高でした！

Reviewed by: ちょっちゃん

It was a tour with unlimited drinks and transportation included! Since you can't hold a drink in your hand the whole time while having fun, it was definitely a good idea to have the all-you-can-drink option! It was convenient to be able to grab drinks whenever I wanted at the food court.

The water slides were a lot of fun, and even with a wait, it was only about 15 minutes! Compared to Japan, everything was less crowded, so the time spent on this tour was more than enough to enjoy it!

For luggage, there are paid coin lockers that are managed with a PIN code. You can freely take things in and out while using them, which was convenient.

The ground gets very hot from the sun when moving between pools. It feels like you could burn the soles of your feet if you're barefoot, so beach sandals are a must!

You can use the showers for free, and you can also use floaties for free in the wave pool, so all you really need to bring are a change of clothes and a towel!

They also offered free life jacket rentals for small children, so I think you can enjoy it with peace of mind.

I would love to use this service again when I go to Hawaii!

ドリンク飲み放題、送迎付きのツアーでした！ 遊んでいる間、ずっと手に飲み物を持ってはいられないので、飲み放題はつけて正解でした！ フードコートで好きな時にもらえるので便利でした(^^)
ウォータースライダーは、待っても15分程度でとても楽しめました‼︎日本に比べてどれでもすいているので、このツアーの利用時間だけで十分にたのしめますよ！
荷物は、有料のコインロッカーがあり、暗証番号での管理になります。利用中は出し入れ自由なので、便利でしたよ(^^)
プール間の移動では、地面が太陽によってとても熱くなっています。素足だと足の裏火傷してしまいそうです。なので、ビーチサンダルは必須です！
シャワーは無料で使うことができますし、波のプールでは浮き輪も無料で使えるので、持ち物としては着替えとタオルがあれば大丈夫です！
小さいお子様用に、ライフジャケットの無料貸し出しも行っていたので、安心して楽しめると思います。
またハワイに行く際は利用したいです！

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Star of Honolulu Sunset Dinner Cruise – 5-Course Steak & Lobster Menu, Polynesian Show & Live Music

EASE OF USE WITH FABULOUS SERVICE

Reviewed by: John Masselli

I was able to organize, finalize & make changes for a group of 35 people along the way through Veltra, doing so from some 5,000 miles away from the venue! The Veltra process, from beginning to end went so smoothly & without problem that I had to pinch myself several times during it, just to make sure that it wasn't a dream! ANYONE wishing to make plans for a special & successful event shouldn't think twice about the success that will come in using Veltra!

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Royal Star Pearl Harbor Guided Tour with Arizona Memorial & Battleship Missouri

Pearl Harbor, the Arizona and The Missouri Tour

Reviewed by: Helen C, Ohio

We hadn't realized how difficult it was to get tickets into the Arizona and had originally planned to just go on our own. When we discovered we would really need a tour our concierge couldn't find space for us. I located the Hawaiian activities website by accident and they managed to get us on a tour the next morning.... Our driver, Larry, picked us up and took us through downtown, the punch bowl and gave us a great overview (entertaining too!) of everything we went by and what to expect when we got to Pearl Harbor. When we got there Larry took us through everything himself, making sure we got our tickets, making us aware of timing issues. It was a great trip and we couldn't of asked for a better guide. I left a bag on the bus by accident and Larry realized whose bag it was and since his next tour was going from near our hotel, he parked while he waited for them, where we could him see if we came by....so I got my bag back almost before I missed it! Thank you Larry! We really were extremely pleased with this company. It was very well run. Definitely would use them again....and hopefully I'll get a chance. Hawai'i was great.

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Oahu Island Guided Tour, Waimea Waterfall Swim & Dole Pineapple Farm

Great Tour

Reviewed by: Kevin

Leo was awesome. If there is a possible stop before dole plantation would be nice toward end of day need to not drive so much. But still great time glad we did it.

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ウミガメシュノーケリング　ホロカイ・カタマラン号　高確率でウミガメに会えるタートルキャニオンへ！ソフトドリンク&スナック付き＜3時間／英語／ワイキキホテル発＞

It's a tour where you can meet sea turtles, but the tropical fish... ウミガメに会えるツアーですが熱帯魚は・・・。

Reviewed by: ジュリ

The water clarity was so-so. You could somewhat see the ocean floor, but not clearly. There were some larger tropical fish, but don't expect too much. However, a sea turtle appeared right in front of me, which was an experience I hadn't had in previous snorkeling trips. I recommend this for those who want to see sea turtles. The location for check-in was a bit hard to find, and the staff member who guided us spoke only English, which made it a bit confusing. That's why I gave this rating, but if you're not concerned about these aspects and just want to see sea turtles, it's a good option.

水の透明度は、まーまーでした。海の底は何とか見えたり見えなかったりです。熱帯魚は大きめな魚がチヤホヤ程度で、期待はしてはいけませんが、ウミガメが目の前に現れました。これは今までのシュノーケリングには無かった経験でした。ウミガメを見たい方はお薦めです。受付の場所が分かりにくいのと、受付の案内をするお兄さんが英語のみで、わかりにくかったので、この評価にしましたが、この辺りを気にせずウミガメを見たい場合は手頃です。

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Spirit of Aloha Waikiki Morning Adventure Sail from Hilton Pier

Ready for round 2!

Reviewed by: Laila

Went with another couple..I wasn't sure what to expect since I've never been on any type of tour via water and there were only a few reviews.

But we're so glad we did. The crew was fantastic! Josh cracked jokes and made us feel welcome. Brad and Karin (spelling?) were great to talk to...they refilled our drinks and also took pictures.

It was laid back, great atmosphere, and beautiful view. Can't wait to do it again!

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ウェット アンド ワイルド ハワイ　絶叫ウォータースライダーなど25種類以上のアトラクションが揃うウォーターパーク　ランチやドリンク付きパッケージプランあり

The entry didn't go well! エントリーがうまくできてなかった❗

Reviewed by: くまちゃん

I registered after arriving in Hawaii, but the tour company didn't receive the information, and the bus driver refused to let me on. After explaining the situation, I was finally allowed to board. Upon arrival, a staff member urged me for my admission ticket, and when I said I was about to leave, another staff member apologized and provided great service, so I reluctantly entered. There were relatively few visitors, and I was able to go on many attractions! The Shaka and Tornado rides were the best! The staff at the attractions were also smiling and fantastic!

ハワイ到着後にエントリーしましたが、ツアー催行会社に伝わってなくバスのドライバーが乗車拒否されました。事情を説明してやっと乗車、到着後に係員より入場券を催促、もう帰ると言うと別の係員がすみませんと好対応してくれたので渋々入場。入場者が比較的少なく沢山のアトラクションへ行けました❗シャカとトルネードは最高でした❗アトラクションの係員も笑顔で最高でした❗

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タオルミーナ・シチリアン・キュイジーヌ　食事券＆事前予約　シチリアの伝統レシピを楽しむイタリアン＜昼・夕／ワイキキ・ビーチ・ウォーク内＞

Delicious meal 美味しい食事

Reviewed by: タケさん

I used it for lunch. Thank you for the very delicious meal. The main dish was meat, which was very tender and flavorful. The dessert was the best I've had recently. I would like to visit again.

ランチにて利用しました。大変美味しい食事をありがとうございました。メインはお肉でとても柔らかく味もしっかりしていました。レザートは最近では一番です。もう一度訪れたいです。

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Royal Star Pearl Harbor Guided Tour with Arizona Memorial & Battleship Missouri

Pearl Harbor

Reviewed by: Cindy

Me and my partner went for the Pearl Harbor trip yesterday with the Missouri battle ship included.

The pick up was a breeze with the bus driver, Larry (from Royalty STAR motorcoach), probably being the highlight of the tour. Not just knowledgeable about the history and language of Hawaii but extremely funny and interactive.

The busses are air-conditioned and has a toilet on board. There is toilets and food outlets when you get dropped off.

Upon doing this trip it really gives you the appreciation of what actually happend.

If doing the trip its really worth consider doing the battleships as well, gives a good feel of what it's like living on those ships.

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Royal Star Pearl Harbor Experience with Tickets to Arizona Memorial & City Tour

This tour is a MUST if you're visiting Oahu!

Reviewed by: Rix Tillman

This is our 4th time to visit Hawaii and we always start by spending several days in Oahu before moving on to another island. The Veltra Deluxe Arizona Memorial Tour and Historical City Tour is a must no matter how many times you visit because we always need to remember the extreme sacrifices made for us by our brave men and women of the military. We've been all over the world and Paradise Cruise is one of the very best tour companies ever! HIGHLY recommend this tour. Our guide was Marlon and he was super!

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Royal Star Pearl Harbor Guided Tour with Arizona Memorial & Battleship Missouri

It was amazing!

Reviewed by: John Mclendon

The tour from was amazing from the start. Larry, the driver and guide, was knowledgeable and very informative. The experience at the Arizona Memorial and the Battleship Missouri was pleasant. We were able to complete both ahead of the time we had originally expected which allowed for us to complete other activities sooner.Larry would give little pointers that would help things go more smoothly for us as tourist. The seats on the bus were comfortable and the ride was smooth. The additional tour of the city was unexpected, but vey pleasant. We learned about the monkey trees and why they are here, the Chinese trees at the cemetery where U.S. Soldiers are buried. We would definitely recommend!

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2.5-Hour Spirit of Aloha Waikiki Turtle Snorkel Tour with Cocktails from Hilton

Turtle Canyon Snorkel

Reviewed by: Meg

Unfortunately, on the day I arrived with my booking we were turned away, even though I had a printed booking for the trip and reference number. The Catamaran company had not had confirmation from Veltra sent through. They could have called to check but they did not seem interested in doing so. To be turned away was was embarrassing and disappointing as this was a birthday treat for that particular day.

We called Veltra and they did apologise for the misunderstanding and booked us on the next day. We had no issues the next day and I must say had a wonderful time. It was just lucky we had another free day.

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