Reviewed by: Davis Family
We had a great time on this excursion! Marlon our driver was very knowledgeable of the history of Pearl Harbor. His passion for sharing history was very inspirational. His personal touch made the tour! He was organized and efficient. Thank you for a great experience!
| Rating: | |
|---|---|
| Packages: | Deluxe Tour with Ticket [Jan - Mar] |
| Attended as: | Couples |
| Posted on: | 2017/11/27 |
| Activity Date: | 2017/11/24 |
Reviewed by: Diane
From start to finish the service was great ! Loved the back stage tour with Gavin ! Our server was great very personable and answered questions we had regarding the area! All of the performers were great! Elvis was one of my favourite, loved when he went through the crowd and sang to the audience and gave scarves to the women in the crowd. The dancers were very good! There were 2 dancers in particular that really kept me captivated, their smiles and enthusiasm made me want to get up and dance with them. I would highly recommend this show to anyone . The food was okay. I found the food a little salty and my the steak was under done, but the rest of the tables was done fine, doing the entire package made it fun to get an inside look at what happens behind the scenes. Thoroughly enjoyable !
| Rating: | |
|---|---|
| Packages: | Buy One, Get One! - Green Room Dinner & Show |
| Attended as: | Couples |
| Posted on: | 2017/11/27 |
| Activity Date: | 2017/11/13 |
Reviewed by: アロハセール
I participated on my first day in Hawaii.
First, the meal and the show are held in separate locations. It starts with a buffet meal. There was plenty of time, so I could enjoy it at my own pace without rushing. As for the meal… well, it was average. The taste was pleasantly ordinary. It wasn't bad, but it wasn't impressively delicious either. It was enjoyable enough.
The female guide was very kind and provided excellent service with a lot of humor.
The show itself wasn't large-scale, but it was enjoyable both musically and visually.
Before the show started, I felt the need to go to the restroom, and a staff member (who I later found out was one of the main dancers!) kindly assisted me all the way to the restroom.
ハワイ初日で参加しました。
まず、お食事とショーは別の場所で行われます。
最初にビュッフェのお食事から始まります。
時間もたっぷり設けられていてあわてずゆっくり自分のペースで頂くことができました。
お食事の内容は…う~ん。普通です。お味は普通に美味しい。不味くはないけど、感動するほどの美味でもない。普通に楽しめる程度です。
案内係りの女性もとても親切でユーモア溢れる素晴らしい接客です。
ショー自体も決して大規模ではありませんが
音楽、視覚的にも楽しめました。
ショーが始まる前にお手洗いに行きたくなったのですが、スタッフの方が(あとでわかったのですがメインで登場するダンサーの一人でした!)お手洗いの前にまでアシストしていただいたり、とても親切です。
| Rating: | |
|---|---|
| Packages: | ビュッフェディナー(2階席) |
| Attended as: | Couples |
| Posted on: | 2017/11/27 |
| Activity Date: | 2017/11/12 |
Reviewed by: かずん
This time, we participated with five family members in the standard seating. I heard that there was a lei service, so I was ready to take photos when receiving the lei at the entrance, but we did not receive any leis and were processed in a conveyor-belt manner.
When we took our seats, the order for going to the buffet was prioritized for those at tables that received leis, and we had to wait for a while. Those who did not receive leis and did not understand the language were allowed to go without any warning, while those who understood the language were subjected to derogatory remarks.
Only those at the lei tables were allowed to participate in the show. I felt a sense of discrimination throughout. I thought that if I had known this, it might have been better to arrange for seats where we could receive leis (priority seating), but I also believe I would have felt uncomfortable in the opposite situation.
Next time, I would definitely like to choose the Polynesian or sunset cruising show.
今回スタンダードシートで家族5人で参加しました。
内容詳細にはシェルレイのサービスがあるとのことで、入り口で配られているレイを受ける時に写真で撮影しようとスタンバイしていましたが、私たちにはレイのプレゼントはなく、流れ作業的に進まされました。
席についても、ビュッフェの食事を取りに行く順番がレイを貰ったテーブルの人優先で、しばらく待機させられ、言葉のわからないレイを貰っていない人たちが行っても注意はなく、言葉のわかる人たちからは中傷の声が上がっていました。
ショーに参加する観客もレイの席の人のみ。ことごとく差別を感じました。
こんなことなら少々料金が高くても、レイのもらえる席(優先席)を手配したらよかったのかと思いましたが、逆の立場でも嫌な思いをしたと思います。
次回は是非ポリネシアンか夕日のクルージングのショーにしたいと思います。
| Rating: | |
|---|---|
| Packages: | スタンダードシート<中央~後方席> |
| Attended as: | Families |
| Posted on: | 2017/11/27 |
| Activity Date: | 2017/11/01 |
Reviewed by: Marissa
This cruise was a fantastic way to end our holiday! The Staff were lovely and the boat was clean & comfortable. We had a great time :)
| Rating: | |
|---|---|
| Packages: | Sunset Sail (Until 12/31/2017) |
| Attended as: | Friends |
| Posted on: | 2017/11/26 |
| Activity Date: | 2017/11/02 |
Reviewed by: Cara
Had a blast w/ the best crew on board! Very friendly, professional, and fun. They made sure my kids were comfortable and safe. Would cone back again
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families |
| Posted on: | 2017/11/26 |
| Activity Date: | 2017/11/23 |
Reviewed by: なびぱぱさん
The price was a bit high, but I decided to go for the "Green Room" tour. Whether it was worth the price is debatable, but it was a valuable experience to be guided and explained by a friendly manager through the backstage, which I would never normally get to see. Plus, I got to watch the show from a good seat, and since it's something you rarely get to do, I felt it was worth it for me. The show itself was quite impressive, and I think the structure was well done. I really enjoyed it. The food was also quite tasty.
ちょっと値段が高かったですが、思い切って「グリーンルーム」ツアーに申し込みました。価格ほどの価値があったかどうかは微妙でしたが、普段は絶対にのぞき見ることのないステージ裏を、フレンドリーなマネジャーが丁寧に案内、説明してくれるのは貴重な体験でしたし、良い席でショーも観られるし、滅多に出来ないことなので、私にとっては行って良かったです。ショー自体は、なかなか迫力も有り、また構成もよくできていると思います。とても楽しめました。お料理もまま美味しかったですよ。
Thank you very much for visiting our Green Room. We are very pleased to hear that you enjoyed the backstage tour as well. The Green Room package includes everything, but we also have other packages available, so please do come again. All of our staff look forward to welcoming you back.
Rock A Fella
この度は私共のグリーンルームにお越し頂き、誠に有難うございました。
バックステージツアーもお楽しみいただけました様で大変嬉しく思います。
グリーンルームは全てが含まれましたパッケージですが、他のパッケージもご用意いたしておりますので、是非またお越し下さい。
スタッフ一同お待ち申し上げております。
ロック ア フラ
| Rating: | |
|---|---|
| Packages: | バックステージツアー+VIPコースディナー(ステージ前テーブル席) |
| Attended as: | Couples |
| Posted on: | 2017/11/26 |
| Activity Date: | 2017/11/05 |
Reviewed by: Karen
Great dinner nice show and fireworks. Worth it. And they held the ship because so many delayed because of trumps visit and traffic jam
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2017/11/25 |
| Activity Date: | 2017/11/03 |
Reviewed by: nobu
The weather was not favorable, the sea was cold, and the wind was blowing, so it was really cold.
Perhaps it was the wrong time of year, but I couldn't even see the sandy beach.
It felt far from the image in the photos.
天候に恵まれず、海は冷たく風も吹いて、とにかく寒かったです。
時期が悪かったのか砂浜も見れなかったです。
写真のイメージとは程遠いかんじでした。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/11/25 |
| Activity Date: | 2017/11/22 |
Reviewed by: moco
The weather was nice, the ocean was beautiful, and the guide was very kind. The lunch was delicious, and it was convenient to have transportation to the hotel. The water level was about knee to thigh height for everyone. It was my first time participating, but I would like to join again when I go to Hawaii.
お天気もよく、海もきれいで、ガイドも方もとても親切でした。
ランチも美味しく、ホテルまで送迎があったので便利です。
水位は、みなさん膝上~太ももくらいだったと思います。
初めての参加でしたが、またハワイへ行く際は、参加したいと思います。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Couples |
| Posted on: | 2017/11/25 |
| Activity Date: | 2017/08/08 |
Reviewed by: Jeffery
We had a great time. The food was great and the bus guide was the best. Bus number 1.
| Rating: | |
|---|---|
| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Couples |
| Posted on: | 2017/11/25 |
| Activity Date: | 2017/11/22 |
Reviewed by: 匿名希望
Another snorkeling tour I had booked was canceled the day before, and I was in a bit of a bind. I searched online just in case, and found a tour that I could join the next day, so I signed up. I thought it would be nice just to get on the boat and go snorkeling, but it turned out to be even better with drinks and cruising while listening to music. I had a great time. We were the only Japanese people there, but that also added to the overseas experience, which was nice.
別のシュノーケリングの付いた観光ツアーが、前日に中止になってしまい、困ってたところダメ元で検索したら翌日でも参加可能だったので申し込みました。ボートに乗れて、シュノーケリングできればいいやーて思ってましたが、それ以上にお酒も飲めて音楽を聴きながらのクルージングがあったので、すごく楽しかったです。日本人は私たちだけでしたが、それもまた海外気分を味わえてよかったです。
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Couples |
| Posted on: | 2017/11/24 |
| Activity Date: | 2017/11/21 |
Reviewed by: Jim
Twelve family members from 3 to75! As advertised, lots of turtles, snacks, drink variety. Great crew, on time, very happy with the whole experience. Would definitely do it again!
| Rating: | |
|---|---|
| Packages: | Morning Snorkel Sail (May-Nov) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/11/24 |
| Activity Date: | 2017/11/21 |
Reviewed by: ともぞう
The Viking plan has incredibly attentive staff! The number of dishes is a bit limited, but the friendly staff makes it all fine! You can enjoy the show even if you don't know the songs! I'm glad I participated in the show. Even without food, the seating is the same unless you're in a VIP seat, so I think you can be satisfied just with the show.
バイキングのプランですがスタッフの気づかいがもの凄く良い!料理は数も少な目ですがフレンドリーなスタッフで問題なし!
ショーは曲を知らなくても楽しめます!参加してよかったって思えるショーでした。
料理なくても座る席はVIP席じゃない限り一緒なのでショーだけでも満足できると思います。
Thank you very much for attending the Rock of Ages show. As you mentioned, we also offer packages without meals, so please feel free to come just for the show. We hope to see you again. All of our staff are looking forward to your visit.
Rock of Ages
この度はロックアフラショーにお越し頂き、誠に有難うございました。
お客様の仰る通り、お食事なしのパッケージもご用意いたしておりますので、
お気軽にショーだけでもお越しいただけます。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
ロックアフラ
| Rating: | |
|---|---|
| Packages: | ビュッフェディナー(2階席) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/11/24 |
| Activity Date: | 2017/11/19 |
Reviewed by: uni
Thanks to the cheerful guide with a Kansai dialect, it was a fun tour with a lively atmosphere. The sea was perfectly beautiful! We were able to watch a lot of sea turtles in real life! It was enjoyable. I think everyone should participate at least once. However, my honest impression is that the main point of this tour is the tide level at the sandbar. I decided to join because the online forecast predicted a tide level of about 50 cm when I made the reservation, but the actual water level on the day was like a "deep pool." It seems that encountering a scene like the one on the poster would require quite a bit of luck.
As a bonus: I was very excited when a sea turtle, which rarely approaches people, touched my feet while I was floating in the water towards the end of the tour.
関西弁の女性の明るいガイドさんのおかげで、陽気な雰囲気で楽しいツアーでした。
海は完璧にキレイ!
ウミガメも実際たくさんウォッチできました!
楽しかったです。
一度は参加されるといいと思います。
ただこのツアーのポイントはサンドバーにおける潮位のみかなというのが率直な感想です。
予約時ネットで50cm程度の潮位予想だったので参加を決めましたが
当日の現地での実際の水かさは「深いプール」状態でした。
実際ポスターのような光景はよほど運がよくなければ遭遇できないのでしょう。
おまけ:ツアー終盤水中に浮かんでいた私の足に
めったにヒトに寄り付かないというウミガメ君がタッチしていってくれたのには大感激でした。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2017/11/23 |
| Activity Date: | 2017/08/18 |
Reviewed by: Earle Lee
Rockahula great show Elvis was amazing. Michael Jackson was fabulous. Katie Perry sounded like her. Your dancers were fantastic. Two were noticeable and made you want to dance. The two who did surfer girl song. Both of these dancers had high energy throughout show. She was a red head and he had a man bun. Fire dancer was awesome and put on unbelievable show. He danced like he enjoyed what he did. We were so close we could smell the gas Costumes were beautiful. The last show was amazing in the red and black with Elvis in his white suit. When Elvis came out the first time it was like looking at Elvis from the 60's and he did such a great job. Elvis sang the best songs and the guests and audience were thrilled when he came out and interacted with the guests. All performers interacted with the guests at some point. We had front row seats but there is not a bad seat in the place. Service was good. Lots of food , presentation was nice. Food was good, the salmon was a little too salty, steak was cooked to perfection. Evan our server was great , and very attentaive. Staff was attentive. We met Anthony the bartender at the end of the show continuex to offer us drinks and iffered great service. Can't say a bad word about the terrific service, we received the best service from all the staff. Performers met guests at the end and took pictures with many if us and chatted with us. Great overall experience.
| Rating: | |
|---|---|
| Packages: | Buy One, Get One! - Green Room Dinner & Show |
| Attended as: | Couples |
| Posted on: | 2017/11/23 |
| Activity Date: | 2017/11/13 |
Reviewed by: Christina
The best and funny emotional altogether...loved the show all of us did. Food was great missed this type since we came here...couldn't get enough would have exploded....lol....will come back again....first time here and looking forward to our next return.
Thank you a great evening money well spent.
| Rating: | |
|---|---|
| Packages: | Royal Package |
| Attended as: | Families |
| Posted on: | 2017/11/22 |
| Activity Date: | 2017/11/19 |
Reviewed by: Sabrina
Friendly Staff but not so much Animals to see :( I think on other Days it is better.
| Rating: | |
|---|---|
| Packages: | Now Available! Early Morning Wildlife Cruise (25% Capacity) |
| Attended as: | Couples |
| Posted on: | 2017/11/21 |
| Activity Date: | 2017/11/18 |
Reviewed by: アイアンマン
Everyone except us were Western guests. The crew only provided explanations in English. Still, we managed to understand that the first cup of guava juice was free and got it. After that, the other guests were having a great time drinking beer and wine. We, however, couldn't quite understand what to order, so we held back and didn't drink. Nevertheless, we enjoyed the refreshing thrill and the amazing scenery, and the return trip was a leisurely cruise. I regret not studying more English; we could have enjoyed it much more.
私たち以外はみな欧米のお客さん。クルーも英語のみの説明。
それでも何とか、最初の1杯目のグァバジュースは無料ということは理解しゲット。
その後も周りのお客さんはビールを飲んだりワインを飲んだりと大盛り上がり。
私たちは、なんて注文すれば良いのかちゃんと理解できてないので、飲まずに我慢。
それでも、爽快な疾走感と最高の景色、また戻りはゆったりとしたクルーズが楽しめました。
もっと英語を勉強しておくんだったと後悔。もっともっと楽しめたはずです。
| Rating: | |
|---|---|
| Packages: | 【2023年12月31日まで】基本プラン |
| Attended as: | Families |
| Posted on: | 2017/11/20 |
| Activity Date: | 2017/11/04 |
Reviewed by: Victoria
The staff was super enthusiastic, had good music playing and really contributed to a good time! All of us got to see at least 7 turtles and swim within a meters distance when they came up for air, along with all the colorful fish. Truly an amazing experience!
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/11/20 |
| Activity Date: | 2017/11/17 |
Reviewed by: LISA
I had a great time. There were few people, so I could ride without waiting in line. However, since it was November and there was some wind, I think it would be better to wear a rash guard or something instead of just a swimsuit to avoid feeling cold and to enjoy playing more. Even when the weather is nice, it can feel a bit chilly due to the wind.
凄く楽しかったです。人も少なく並ばずに乗れました。ただ11月で風があったので、水着だけよりもラッシュガードとか着た方が寒さを感じず楽しく遊べると思います。天気が良くても風で少し寒く感じる時もあります。
| Rating: | |
|---|---|
| Packages: | 【期間限定キャンペーン】1日パス / 送迎付き |
| Attended as: | Friends |
| Posted on: | 2017/11/19 |
| Activity Date: | 2017/11/16 |
Reviewed by: やまかわ
I visited on a weekday in November. It takes just over 30 minutes by bus from the hotel. Since I arrived before opening time, I was able to enjoy being the first one in. There were Japanese staff at the park who provided a brief explanation before entry. On this day, the lazy river was under maintenance, so normally paid attractions were free.
There are large and small paid lockers available. You pay at the machine in front and use the locker corresponding to the displayed number. There are no keys; you unlock it with a four-digit PIN. I think the small one was $13 and the large one was $18. The small locker is extremely small, but if you squeeze, you can fit the luggage of two adults. Once you pay, you can open and close it as many times as you want.
It was a bit chilly due to the wind, but the sun was strong, so I played in my swimsuit and a cover-up. There were no crowds at all, and I was able to enjoy all the attractions without waiting in line. Since there were no lines, I conquered almost all the attractions in about an hour, leaving me with extra time.
Each attraction has its own float, but you have to carry it to the boarding area, which is a bit heavy and tiring.
Since the return bus was at 3:30 PM, I ended up with some free time and decided to take the city bus back before noon. I asked a Japanese staff member at the ticket counter for directions to the bus stop. (Since I was participating in a tour, I informed them that I wouldn't be using the return bus and provided my name.)
The bus stop is about a 15-minute walk away, but it might be a bit dangerous as you walk through a busy area. Additionally, there are several bus stops for different destinations, so it can be a bit challenging to find the one for Waikiki. I took the C bus. It took about an hour to get to Ala Moana.
11月の平日に利用しました。
ホテルからバスに乗り30分ちょっとです。
オープン時間前に到着するので、一番乗りで楽しめます。
パークには日本人のスタッフがいて入場前に簡単に説明があります。
この日は流れるプールがメンテナンス中のため、普段有料のアトラクションが無料になるとのことでした。
有料ロッカーは大と小があります。
手前の機械でお金を払い、表示された番号のロッカーを使います。
鍵はなく、四桁の暗証番号で開錠します。
小は13$、大は18$だったと思います。
小は物凄く小さいですが、押し込めば大人2人分の荷物はなんとか収まります。
一度お金を払えば開閉は何度でも出来ます。
風があり少し寒かったですが、日差しも強いので水着+上着で遊びました。
混雑も全くなく、どのアトラクションも並ばずに楽しめました。
並ばないため、一時間ほどでほとんどのアトラクションを制覇してしまい残り時間に困るほどでした。
アトラクションごとに専用の浮き輪があるのですが、それを乗り場まで運んでいかなければならず、少し重いので疲れます。
迎えのバスが15:30だったので、時間を持て余してしまい昼前に市バスで帰ることにしました。
チケット売り場の日本人の方にバス停を聞きました。(ツアーで参加しているので帰りのバスは利用しない旨、名前などを伝えました)
バス停は歩いて15分くらいのところにありますが、車通りの多い場所を歩くため少し危ないかもしれません。またバス停は行き先ごとにいくつかあるのでワイキキ行きのバス停を探すのも少し難しいです。Cというバスに乗りました。
アラモアナまで一時間程かかりました。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニターツアー |
| Attended as: | Couples |
| Posted on: | 2017/11/19 |
| Activity Date: | 2017/11/16 |
Reviewed by: Tony V
Amazing experience made better by sharing with friends and family. We would definitely do it again!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2017/11/19 |
| Activity Date: | 2017/10/27 |
Reviewed by: Carlos
The whole trip to the Polynesian Center was a great experience and it’s worth what includes. It’s a most to see every time you visit Hawaii.
| Rating: | |
|---|---|
| Packages: | Ambassador Luau: Premium Show Seating & Guided Park Tour |
| Attended as: | Couples |
| Posted on: | 2017/11/18 |
| Activity Date: | 2017/10/28 |
Reviewed by: ハワイ大好き
I felt that the portions were a bit large for women, but every dish was delicious! The tiramisu dessert was especially exquisite. When I visited, there were no staff members who spoke Japanese, but it wasn't a problem at all. I would like to visit again!
女性には少し量が多かったと感じましたが、味はどの料理も美味しかったです!
特にデザートのティラミスは絶品でした(^^)
利用させて頂いたときは日本語を話せるスタッフの方はいらっしゃらなかったですが、特に問題は無かったです。
また利用したいと思います!
Thank you very much for using Taormina. We are delighted to hear that you enjoyed both the food and desserts. Please do stop by again when you visit Waikiki. We sincerely look forward to your next visit. Taormina Umeda
この度は、Taorminaをご利用頂きまして誠にありがとうございます。
お料理・デザート共に、お楽しみ頂けたようで、うれしく思います。
又、ワイキキへお越しの際は是非、お立ち寄りくださいませ。
またのご利用を心より、お待ち申し上げております。Taormina 梅田
| Rating: | |
|---|---|
| Packages: | ランチプラン |
| Attended as: | Couples |
| Posted on: | 2017/11/18 |
| Activity Date: | 2017/10/27 |
Reviewed by: ヒロミ
ハワイで急遽明日シュノーケルでもしたいと思って調べたらちょうどぴったりなプランがすぐに見つかったから嬉しかったです。また利用します
| Rating: | |
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| Packages: | Mid-Morning Lunch Cruise |
| Attended as: | Couples |
| Posted on: | 2017/11/18 |
| Activity Date: | 2017/10/26 |
Reviewed by: れおたろう
The water level this time was waist-deep, but it was very beautiful. I had heard that it wouldn't look as good as in photos, so I wasn't disappointed. The colors of the sea and sky were also very beautiful. I was very satisfied to see sea turtles and manta rays. I didn't go snorkeling because I can't swim, but my colleagues were thrilled to see sea turtles and beautiful fish up close. The staff were very cheerful and energetic, which was great. They were very kind, and I would definitely like to join this crew again when the opportunity arises.
今回の水位は腰下でしたがとても綺麗でした。
なかなか写真みたいにはならないと聞いてましたのでがっかり感はありませんでした。また、海と空の色がとても綺麗でした。ウミガメやマンタも見れて大満足です。シュノーケリングは泳げないからしませんでしたが、同僚たちはまじかてウミガメや綺麗な魚を見れて喜んでいました。
スタッフの方たちはとても明るく、テンション高めで対応してくれて良かったです。とても親切でまた機会あるときは是非このクルー達と参加したいです。
| Rating: | |
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| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Friends |
| Posted on: | 2017/11/17 |
| Activity Date: | 2017/11/14 |
Reviewed by: ともゆき
The sandbar had water up to my waist, but I was very satisfied to see the emerald sea. I was also very pleased with the hospitality of the crew. I would love to participate again if I have the chance.
サンドバーは腰の高さまで水がありましたが、
エメラルドの海が見られて大変満足でした。
クルーの皆さんのホスピタリティにも大満足。
機会があればまた参加したいです。
| Rating: | |
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| Packages: | 【無料特典付き!】BBQハンバーガーランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/11/17 |
| Activity Date: | 2017/11/13 |
Reviewed by: Henrietta
My friends from Alaska decided we need a gal getaway. Very much needed.
| Rating: | |
|---|---|
| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Friends |
| Posted on: | 2017/11/15 |
| Activity Date: | 2017/11/12 |
Reviewed by: kha
Overall, I was satisfied with the service, but the heavy rain made the sea very rough and the visibility wasn't great. Still, it was cleaner compared to the seas in Japan... It's understandable given the weather, but it's disappointing considering the high price I paid. I would like to try again next time.
サービスは全体的に満足ですが、何と言っても大雨で海は大荒れ、透明度もイマイチ。それでも日本の海に比べたら綺麗でしたが…天候のせいなので仕方ないのですが、高いお金を払っただけに残念です。次回またリベンジしたいです。
Thank you very much for participating in the tour.
However, I sincerely apologize for not being able to provide you with satisfactory service.
I am truly sorry to hear that you were unable to enjoy the tour due to the weather on that day. Upon checking with the tour operator, I learned that it was raining and the waves were high, but since there were no safety issues, the tour was conducted as scheduled. I can understand your disappointment at not being able to enjoy the cruising tour during your trip.
I am very pleased to hear that you are considering giving it another try next time. We look forward to your next visit.
Thank you very much for taking the time to share your experience with us.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
当日は天候のため、ツアーをお楽しみいただけなかったとのこと大変残念に思います。
当日の状況をツアー催行会社に確認しましたところ、雨が降っていて波も高かったとのことですが安全上問題がなかったため、予定通りツアーを催行したとのことでした。
せっかくのご旅行中にクルージングツアーをお楽しみいただけず、落胆されたこととお察しいたします。
次回リベンジいただけるとのことお伺いし、弊社としましても大変嬉しく思います。
またのご利用お待ちしております。
お忙しい中、体験談のご投稿、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/11/14 |
| Activity Date: | 2017/11/11 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for coming to the Rock a Hula show.
We are very pleased to hear that you were able to enjoy a leisurely meal before the show.
Please do come again.
All of our staff are looking forward to welcoming you.
Rock a Hula
この度はロック ア フラ ショーにお越し頂き、誠に有難うございました。
ショーの前にゆっくりとお食事もお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
ロック ア フラ