Reviewed by: HNTM
I was moved when a pod of dolphins swam right in front of me, just below us. The staff worked hard to entertain the participants as well. However, it was really unfortunate that the boat was rocking and the weather was not great, making it cold. Nature is beyond our control, so there's nothing we can do about that. The tour itself was wonderful, and I highly recommend it.
イルカの群れが自分たちの真下から目の前に抜けて泳いでいったのには
感動しました。スタッフの皆さんも参加者を楽しませようと
頑張って下さいました。・・ただとにかく残念だったのは、船が揺れたことと
お天気が優れず寒かったことです。自然は不可抗力なので、仕方ないのですが。ツアー自体は素晴らしいですし、おすすめです。
| Rating: | |
|---|---|
| Packages: | 7:30出港プラン<送迎付き> |
| Attended as: | Families with Young Children |
| Posted on: | 2018/04/13 |
| Activity Date: | 2018/04/03 |
Reviewed by: lotus
I was late for the meeting time, but I was able to experience it safely. It was refreshing when I paddled and caught a wave.
I had a great time with a pleasant experience in a short amount of time.
However, I didn't know how to request photos, so I have no memories left.
集合時間に遅れてしまいましたが、無事に体験することができました。
漕いで漕いで波に乗れたときは爽快です。
短い時間で気持ち良い体験が出来て楽しかったです。
ただ、写真をどうやって頼めばよいかわからず思い出が残りませんでした。
Thank you for your four-star review. You mentioned that you were unsure how to request the photos. Did the photographer capture your activities underwater? If so, we can contact the company responsible to check if there are still photos available from your participation date. If they are still available, you can purchase them, so please let us know if you're interested.
4つ星の口コミ有難うございます。お写真をどう頼めばよいかわからないとの事ですが、お客様のアクティビティーを水中でフォトグラファーが撮っていましたか?もしも撮っていたのでしたら担当の会社に依頼をし、お客様の参加の日の写真がまだ残っているか調べることは可能です。まだ残っているのなら購入する事も可能ですので、ご興味がある場合はご連絡ください。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2018/04/13 |
| Activity Date: | 2017/05/15 |
Reviewed by: TiffTheGr8
Not a fan of the food. The crew was fun and knew their stuff. The experience was great. We went out on a windy night and the water was a little rough. It was too cloudy to see the sunset that night too.
| Rating: | |
|---|---|
| Packages: | 3.5-hour Sunset Snorkel Cruise [Apr-Sep] |
| Attended as: | Couples |
| Posted on: | 2018/04/13 |
| Activity Date: | 2018/04/10 |
Reviewed by: FUJICO
I chose this tour because Captain Bruce's tour can take you to the shallowest spots, and although it was a bit pricey, I wanted to ensure a good experience. I checked the low tide times and made a reservation, but the water was up to my knees. I was disappointed. To reach the shallowest area, you have to wade through water up to your waist, so be prepared to get wet. It was unfortunate that the weather was bad and I couldn't see the views I was hoping for. That's just luck. I didn't want to get my face wet, so I skipped snorkeling, but I enjoyed stand-up paddleboarding. I felt that 30,000 yen, including tips, was expensive.
キャプテンブルースさんのツアーが一番浅い場所まで行けるとのことなので、少し値は張りますが確実を狙いたくてこちらのツアーにしました。干潮の時間を調べて予約しましたが、膝下まで水がありました。がっかり。一番浅い所に行くまでに腰まで水に浸かりながら行くので、濡れる覚悟は必要ですね。天気が悪く思っていた景色が見れず残念でした。こればっかりは運ですね。顔を濡らしたくなかったのでシュノーケリングはパスしましたが、サップをさせて頂け楽しかったです。チップ込みで30000円は高く感じました。
Thank you very much for participating in the Captain Bruce's Paradise of the Sea Tour the other day. The sandbar is a mysterious space created by various natural conditions. Since it is an outdoor tour, it can be affected by the weather, but during such times, our staff is even more eager to ensure that you have a fun time. By the way, tips are appreciated only if you are satisfied with the service. We hope you will come back to visit the sandbar again to experience its different facets.
先日はキャプテンブルース天国の海ツアーにご参加頂きまして本当にありがとうございました。
サンドバーは様々な自然条件が織りなす不思議な空間です。また屋外でのツアーのため天候によっても左右されますが、そんな時こそ出来るだけ楽しいお時間を楽しんで頂けるようスタッフがより張り切ってお客様をお迎えしております。ちなみにチップはあくまでもお客様がサービスにご満足頂いた時のみご検討頂ければ嬉しいです。ぜひまた機会があれば違った表情のサンドバーに会いにお越し頂ければと思います。
| Rating: | |
|---|---|
| Packages: | 午後プラン<2019年3月31日まで> |
| Attended as: | Couples |
| Posted on: | 2018/04/13 |
| Activity Date: | 2018/04/07 |
Reviewed by: Macadamia
The air is fresh, the greenery is beautiful, and you can fully enjoy nature. The crew also entertained us with their lively guiding talk. I think it's definitely a place worth visiting.
空気がよく、緑は美しく、自然を満喫できます。クルーの方々も軽快なガイドトークで楽しませてくれました。ぜひ行くべき場所だと思います。
| Rating: | |
|---|---|
| Packages: | 映画ロケ地巡り+ジャングル探検ツアー |
| Attended as: | Friends |
| Posted on: | 2018/04/12 |
| Activity Date: | 2018/04/09 |
Reviewed by: あーちゃん
I had a 2-hour horseback riding experience!
It was my first time riding, but the two hours flew by.
It felt like I had truly stepped into the world of Jurassic Park.
The staff were very friendly, and when my horse stopped to eat grass, they came over to guide the horse.
I had some anxiety, but there was nothing to worry about.
I'm really glad I could have such a wonderful experience in Hawaii.
There are many other tours, like beach tours, in Hawaii, but I really want to recommend this 2-hour horseback riding course.
私は2hコース乗馬の体験をしました!
乗馬は初めてでしたが、2時間はあっという間に過ぎてしまいました
まるで本当にジュラシックパークの中に迷い混んだ世界観がそこにはありました。
スタッフの方もとても気さくで
途中私の馬が草を食べて寄り道したときは、こちらに来て馬を指導してくれたり
不安もありましたが、心配することは何もありませんでした
こんなすてきな体験がハワイで出来て本当に良かったです。
他にも、ビーチのツアーなどもハワイには沢山ありますが
私はこの乗馬2時間コースをとてもお勧めしたいと思いました。
| Rating: | |
|---|---|
| Packages: | 映画ロケ地+山+海コース<2時間/現地集合・解散> |
| Attended as: | Solo Travelers |
| Posted on: | 2018/04/11 |
| Activity Date: | 2018/04/08 |
Reviewed by: chikaqyu
On our honeymoon, we went to Hawaii and watched a luau. The people of Hawaii seem to love celebrations, as they honored participants celebrating birthdays, honeymoons, and anniversaries during the showtime. There were also interactive segments in the show, which were a lot of fun. The food was delicious, but more than anything, the experience corner before the show was fulfilling, allowing us to fully enjoy the Hawaiian atmosphere. We were also very satisfied with our tour, as we got to sit in the front row in the center.
ハネムーンで、ハワイにいき、ルアウをみてきました。ハワイの人達は、お祝い好きらしく、バースデーや、ハネムーン、結婚記念日などの参加者たちに対して、ショータイム中にお祝いしてくれました。参加型のショーもあり、とても楽しめました。お料理も美味しかったですが、何よりショーの前の体験コーナーも充実していて、ハワイムードを満喫する事ができました。席も、真ん中の最前列に座れて大満足のツアーでした。
| Rating: | |
|---|---|
| Packages: | オーキッドプラン(中央席) |
| Attended as: | Couples |
| Posted on: | 2018/04/11 |
| Activity Date: | 2018/04/06 |
Reviewed by: ワイキキウキウキ
There were almost no lessons on the beach, and we went straight into the ocean, but the kids have an incredible sense for it; they never fell off the surfboard and rode the waves skillfully over and over again.
It was the best surfing experience, and I want them to try it again in Hawaii!
I believe it’s worth more than the price!
ビーチでのレッスンはほぼ無く、いきなり海に出ましたが、子供の感覚は凄いもので、一度もサーフボードから落ちることもなく、何度も何度も上手に波乗りしてました。
次のハワイでも体験させたいと思う最高のサーフィンでした!
値段以上の価値はあると思います!
Thank you very much for the 5-star review! If you have the opportunity to visit Hawaii again, we would love for you to join us. Surfboard rentals are also available! We look forward to serving you again!
5つ星の口コミ、誠に有難うございました!ハワイにいらっしゃる機会がありましたらまた是非ご参加ください。サーフボードのレンタルもできます! これからもよろしくお願いいたします!
| Rating: | |
|---|---|
| Packages: | サーフィン【プライベートレッスン 】 |
| Attended as: | Families with Young Children |
| Posted on: | 2018/04/11 |
| Activity Date: | 2018/04/06 |
Reviewed by: ワイキキウキウキ
Three adults took a semi-private lesson, and a child (9 years old) took a private lesson. We brought vouchers for both the private and semi-private lessons, but it seemed like only the semi-private lesson was not reserved, so we ended up receiving a lesson on short notice.
All of us were beginners, but somehow we managed to ride the waves, and it felt amazing! I think for travelers, surfing at Waikiki Beach is the best option without having to go all the way to the North Shore. I’ll definitely do it again on my next trip to Hawaii!
For someone like me who doesn’t usually exercise, I’m sure I’ll be suffering from muscle soreness below my ribs.
Aside from the reservation issue, it was a very satisfying surfing experience. Highly recommended!
大人3人がセミプライベートレッスン、子供(9歳)がプライベートレッスンを受けました。
プライベートレッスンもセミプライベートレッスンもそれぞれバウチャーを持って行ったのですが、セミプライベートレッスンだけが予約されてない感じで、急遽対応してもらった感じでレッスンを受けました。
全員初心者だったのですが、なんだかんだ波乗りが出来てとても気持ちよかったです!ノースショアまで行かずとも、旅行客にはワイキキビーチで手軽にサーフィンがベストかと思います。次のハワイでもまたやります!
私みたいに普段運動をしてない人は、あばら下の筋肉痛で苦しむこと必死ですよ。
予約の不備を除けばとても満足できるサーフィン体験でした。
絶対オススメ!
We sincerely apologize for the trouble during check-in. Despite that, we are very grateful for the five-star review. As you mentioned, Waikiki Beach is indeed the best choice for beginners. The waves at Waikiki Beach are gentle due to the bay, making it very easy to ride. This is a significant reason why Waikiki Beach is known as the birthplace of surfing. Thank you very much! We look forward to your next visit!
チェックインの時にトラブルがありました事、誠に申し訳ございませんでした。それなのに5つ星の口コミを頂き、とても有難く思います。
お客様のおっしゃる通り、初心者ならワイキキビーチがベストだと思います。ワイキキビーチは湾のため、波が緩やかでとても乗りやすい波です。ワイキキビーチがサーフィンの出生地である大きな理由ですね。
有難うございました!またのお越しをお待ちしております!
| Rating: | |
|---|---|
| Packages: | サーフィン【グループレッスン】 |
| Attended as: | Families with Young Children |
| Posted on: | 2018/04/11 |
| Activity Date: | 2018/04/06 |
Reviewed by: ともみ
This was my first time signing up for a snorkeling tour as a beginner. True to its name, we were able to see sea turtles that we would never have encountered on our own and swim alongside them, which got both me and my child really excited. I’m not a strong swimmer and felt scared because of the depth, but Fumio held my hand and guided me, so I was able to enjoy it without any fear.
今回初めてシュノーケリング達人という事でツアー申し込みしました。
その名の通り自分達では絶対出会う事の出来ない海ガメを見られて間近で一緒に泳ぐ事ができて親子共々テンション上がりました。
私は泳ぎが苦手で水深もあり怖い気持ちもありましたがふみおさんが手を握って引っ張っていってくれたので恐怖心もなく楽しむ事が出来ました。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2018/04/11 |
| Activity Date: | 2018/04/05 |
Reviewed by: yosh
I didn't check the local tide chart, and the shuttle bus got caught in an accident-related traffic jam, which caused us to arrive at the port a bit late. As a result, the tide wasn't as low as I had imagined for walking on the sandbar, and the sandbar was submerged up to my knees. I was a little disappointed because I wanted to explore the sandbar. It seems that if you want to get onto the sandbar, it's best to check the tide chart and make a reservation. That said, the BBQ hamburger was exquisite. So delicious. The homemade ketchup and mayo sauce combined with the hamburger were just perfect, and it was worth eating just that. My whole family, including my kids (one girl and one boy, both in elementary school), had double burgers with double patties. The weather was bad, but we saw three sea turtles, and snorkeling in the clear ocean was amazing. My kids and I had plenty of fun just snorkeling. If the weather had been good, it would have been perfect!
現地の潮位表を確認しなかったのに加え、送迎バスも事故渋滞にはまって港に到着するのが少し遅れたこともあって、イメージしたサンドバーで砂洲の上を歩くような潮位にはならず、砂洲は膝下に水没した状態でした。砂洲を散策したかったので少し残念。砂洲にあがりたければ潮位表を確認して予約するのが良いみたい。とは言え、BBQのハンバーガーは絶品。うまい。自分で作るケチャップとマヨのソースとハンバーグがばっちりgoodでこれだけでも食べる価値有り。子供ともども家族全員パテダブルのダブルバーガーにしてもらいました。天候が悪かったけどウミガメは3匹見られたし、透明度の高い海でのシュノーケリングは最高。子供(女×1、男×1、ともに小学生)ともどもシュノーケルだけでも充分楽しめました。天気が良かったら最高だったのにな~。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2018/04/11 |
| Activity Date: | 2018/04/02 |
Reviewed by: LAママ
I went because a celebrity recommended it, and it was really delicious just as the reviews said. They had Japanese food as well as Hawaiian dishes, all of which were tasty, and I went back for seconds multiple times. The staff was also very friendly.
芸能人が美味しいとオススメしていたので、行ってみました。評判通り本当に美味しいかったです。日本食もあり、ハワイ食もどれも美味しくて、何度もおかわりしました。店員さんも、親切でした。
| Rating: | |
|---|---|
| Packages: | ディナービュッフェ(17時半~20時半) |
| Attended as: | Families with Young Children |
| Posted on: | 2018/04/11 |
| Activity Date: | 2018/04/07 |
Reviewed by: Larry
Loved the show. Very talented performers will definitely recommend to friends
| Rating: | |
|---|---|
| Packages: | Golden Circle Package: Standard Seating, One Drink & Lei Greeting |
| Attended as: | Couples |
| Posted on: | 2018/04/11 |
| Activity Date: | 2018/04/08 |
Reviewed by: タムタム
I highly recommend it. It's right by Waikiki Beach, so you can enjoy it without wasting time and be very satisfied! I was surprised to see about five sea turtles up close. This was my first time snorkeling like this, and I was really moved. We also saw whales spouting from a distance while sailing! Plus, it ends at 11:30 (but actually lasts a solid three hours), so you can do other things in the afternoon, which is fantastic. Snacks are all-you-can-eat!
すごくオススメです。ワイキキビーチからすぐの所なので時間が取られることなく大満足できます!
ウミガメさんも5匹くらい普通に見れて結構そばに寄ってくれてびっくりしました☆
こんなシュノーケリングは初めてで感動しました。
セーリングでクジラの潮吹く所も遠目ではありましたが見れました!
しかも11:30には終わるので(でも実際3時間ガッツリ)午後から別の事も出来て最高です♬*゚スナックは食べ放題です( ¨̮ )
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Couples |
| Posted on: | 2018/04/11 |
| Activity Date: | 2018/04/08 |
Reviewed by: emi
I participated in the morning of April 6th. The weather in Honolulu was a bit iffy, but it was nice to see clear skies once we arrived. There were only four of us, including my husband and me, so we could swim at a leisurely pace.
The visibility was a bit questionable when the weather turned cloudy, but the colorful fish swimming around made the underwater scenery beautiful! Our guide helped us find a honu, and I was able to swim with one!
It was my first time snorkeling, but our guide, Fumio, was always attentive, which made me feel safe while swimming. I had so much fun that I wished I could swim longer!
There was also a large sea lion napping on the beach! The guide mentioned that you can only see them a few times a year, so we were very lucky. I'm really glad we chose this tour with an expert guide instead of just going on our own or a transfer-only tour!
4/6午前中に参加しました。ホノルルの天気が微妙だったけど現地についたら晴れて良かったです^ ^
参加者は私達夫婦の他にもう一組ご夫婦の4人だけだったのでゆったり泳げました。
透明度はお天気が途中から曇ったりして微妙でしたが色とりどりの魚が泳いでいたりして海の中はとても綺麗!ガイドさんがホヌを探してくれて一頭のホヌと泳ぐ事が出来ました!!
初めてのシュノーケリングでしたがガイドのfumioさんが常に気にかけてくれて安心して泳げました!
もっと泳いでいたいと思うくらい楽しかったです^ ^
また砂浜に大きなアシカがいてお昼寝中でした!ガイドさんによると年に数回しか見れないよ!と言っていたのでとてもラッキーでした
個人で行ったり送迎のみのツアーではなく、達人ガイド付きのこのツアーにして本当に良かったです!!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/04/11 |
| Activity Date: | 2018/04/06 |
Reviewed by: pulu
My daughter, who is now a middle school student, went on her first overseas trip to Hawaii. I wanted her to see a hula show and try kalua pork, so I signed up for this tour. It was also great that the venue was just a 2-3 minute walk from our hotel.
The buffet venue and the show venue were separate, so we had to move between them. The buffet was located in the garden space next to the 4th-floor corridor of the Royal Hawaiian Center, but it felt cramped with tables packed into a small area. There was a small hula show, which might have felt more intimate, but I think it would have been better to have a larger space or reduce the number of guests to about two-thirds for more comfort. The buffet style allowed us to fill our plates with kalua pork, roast beef, salads, and other favorites, which seemed to be enjoyable. The dessert sorbet was surprisingly sour, and both my daughter and I were taken aback by it.
As for the show venue, we were seated in the second-floor section, but it wasn't a very large venue, so we were really close to the stage and could see everything well.
中学生になる娘は初めての海外旅行、初めてのハワイでした。
フラショーを見せてあげたく、カルアポークも見て食べてみて欲しくて、このツアーに申込みました。
会場が宿泊していたホテルから徒歩2~3分だったのもよかったです。
ビュッフェの会場とショーの会場は別で移動が必要でした。
ビュッフェの会場はロイヤルハワイアンセンターの4階通路横のガーデンスペースですが、狭いスパースに詰め込んだ感満載のテーブル席でした。ちょっとしたフラショーがあり、身近に感じられてよいのかもしれませんが、もう少し広いところでするか、客数を三分の二くらいにしてゆとりがあった方がよいと思います。
ビュッフェスタイルでカルアポークやローストビーフ、サラダなど、好きなものを好きなだけお皿に入れるのも楽しかったようです。デザートのシャーベットは見た目よりすっぱくて娘と二人でびっくりしました。
ショーの会場は私たちは2階席でしたが、そんなに広い会場ではなかったのでステージまですごく近くてよく見ることができました。
Thank you very much for visiting us. We appreciate your valuable feedback. We would like to work on improvements as a team for future challenges. We sincerely look forward to your visit again when you come to Hawaii.
この度はご来場頂きまして、誠に有難うございます。貴重なご意見、有難うございます。今後の課題として、スタッフ全員で改善に取り組みたいと思います。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニターツアー テラスルアウビュッフェ&ショー |
| Attended as: | Families |
| Posted on: | 2018/04/11 |
| Activity Date: | 2018/04/03 |
Reviewed by: Michael Coppenger
Our driver did a super job of pointing out points of interest and filled us in on local history. We were picked up on time and returned on time.
| Rating: | |
|---|---|
| Packages: | Honolulu City Highlights & Pearl Harbor Visitor Center [9:00 AM] |
| Attended as: | Couples |
| Posted on: | 2018/04/10 |
| Activity Date: | 2018/03/25 |
Reviewed by: Tanya H.
The guys on the tour was so nice and made the little group feel connected. They were friendly and informative and the entire group had a great time. I would definitely book again with them!
| Rating: | |
|---|---|
| Packages: | BOB's Underwater Scooter Adventure (With Transportation) |
| Attended as: | Couples |
| Posted on: | 2018/04/10 |
| Activity Date: | 2018/04/03 |
Reviewed by: トラベラー
I was able to see dolphins. The crew on board, including the captain, skillfully found a pod of dolphins and guided us into the water. I thought they would be further out at sea, but I was surprised to find them closer to the shore. While in the water, wearing snorkeling goggles, we were signaled to "look down!" However, rather than looking straight down, we needed to look ahead at a shallow distance to see the dolphins. During that time, some people in our group couldn't see anything and the dolphins swam away without them getting a glimpse.
While it says "you can swim with dolphins," it seems that the dolphins do not come close to you. The experience felt more like watching a pod of dolphins from the water. If you want to swim with them, I think you would have a more enjoyable time at a seaside park. Additionally, repeatedly getting in and out of the water can be a bit tough for elderly people and small children, especially since the boat isn't very large.
After the dolphin experience, we moved to another location for snorkeling. We spent about 40-50 minutes there. The crew worked hard to provide us with slides and kayaks, and we were able to see sea turtles.
Lastly, I won’t mention names, but one Japanese female crew member who was with us from the pickup was quite disappointing. She was in training, and perhaps it was her first day, as she kept saying things like "I don’t know how to say in Japanese!" and "It's super amazing!"—phrases that are not commonly used in Japanese customer service. Although she played a video with safety instructions, her conversations with senior crew members and the cameraman about her dog and husband (some of which were quite vulgar, mixing Japanese and English) were distracting, making it hard to hear the video. I also wondered about the senior male crew member who didn’t intervene.
I would have preferred if such conversations were held after the tour. It seems they assumed that the Japanese participants wouldn’t understand English, but among those who attended that day, we exchanged glances, thinking, "That person is saying something incredible..." Since most of the participants were Japanese, I wished they had shown a bit more consideration.
イルカは見る事ができました。
船長さん含む船上クルーの皆さんは、慣れた様子でイルカの群れを見つけ、私達を海に入れてリードしてくれました。沖の方にいるのかと思っていましたが、意外に沿岸部にいて驚きでした。海の中では、シュノーケルのゴーグルを付けていて、look down ! 下見て!の合図で下を見るのですが、真下というよりは、前方で、浅く遠くを見ないとイルカは見えません。そうしている間に何も見えずイルカが去ってしまい、全く見られなかった人達も同じグループには数人いました。
”イルカと一緒に泳げる”とありますが、イルカは決して寄って来てくれるわけではないようです。感覚としては、海の中からイルカの群れを見る...という感じでしょうか。一緒に泳ぐならシーサイドパークの方が確実に楽しめるかと思いました。あと何度も海に入る、船に戻るを繰り返し、船も大きいわけではないので、高齢の方や小さい子供は少し辛いかもしれません。
イルカが終わったら、次は場所を移動してシュノーケリングをします。ここで40-50分過ごしました。滑り台やカヤックを出してくださり、ウミガメを見たりとクルーの皆さんはとても頑張ってくださいました。
最後に、お名前は控えますが送迎から一緒の日本人女性クルーが、とても残念な感じでした。
研修中との事でしたが、たぶんその日が初日だったのでしょうか、説明中は、I don’t know how to say in Japanese ! や、超すごいんでぇ!などとあまり日本人の接客では使わない言葉を連発し、「注意事項のビデオを流すので、よく見てください」と流したものの狭い車内の中で、彼女は先輩クルーやカメラマンに、ご自身の犬や旦那様(一部かなり下品な内容を日本語と英語を混ぜて話されていて不快極まりないです)の話、今日これ終わったらうちに遊びに来ない?などと、積極的に話しかけ、その声が邪魔になりビデオの音声なんて聞こえませんでした。それを注意しない先輩男性クルーもどうなのか...。
そういうお話は業務中でなく、終わっかてからしていただきたかったです。ツアーに参加する日本人は全く英語がわからないと思われているのでしょうが、その日に参加した人達の中で、「あの人、すごい事話してるね...」と顔を見合わせていましたよ。日本人参加者がほとんどのツアーなのですから、もう少し配慮をしていただきたかったです。
Dear Traveler,
Thank you for your feedback. I sincerely apologize for the attitude of our new guide during the tour. I also appreciate you taking the time to provide us with such valuable feedback. We have already discussed this internally. Moving forward, we are committed to strengthening our employee training to ensure that such incidents do not occur again.
Regarding the dolphins, since they are wild animals, their behavior can vary from friendly to less so, and it changes daily. Dolphin & You is certified as an eco-friendly tour, and we conduct our tours in a way that does not disturb the wildlife. While the situation with the dolphins can vary each day, we hope you can fully enjoy the natural beauty of Hawaii through our tours.
トラベラー様、書き込みありがとうございます。ツアー中の新人ガイドの態度につきまして、大変申し訳ありませんでした。またこのような貴重なご報告をいただけたことに感謝しております。さっそく社内で話をさせていただきました。今後は、このようなことがないよう社員教育に力を入れていく所存でございます。
また、イルカにつきましては、野生のイルカなもので、フレンドリーな時もあれば、そうでない時もあり、毎日様々です。ドルフィン&ユーは、エコフレンドリーツアーにも認定されており、野生の生き物たちの邪魔をしないようツアーを行なっております。毎日イルカの状況は、さまざまですが、他にもハワイの自然を存分に楽しんでいただけたらと思い、ツアーに取り組んでおります。
| Rating: | |
|---|---|
| Packages: | 【期間限定】グループ割引キャンペーン/7:00出港プラン |
| Attended as: | Families |
| Posted on: | 2018/04/10 |
| Activity Date: | 2018/04/07 |
Reviewed by: Kat
It was good but wasn’t much to do other then go from Hut to Hut and a lot of them were full and did not get to see.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2018/04/10 |
| Activity Date: | 2018/04/07 |
Reviewed by: ミーコ
Since it was the last day for whale watching registration, I can only say that it was disappointing to just get on the boat. I wish I had gone during the breeding season when we could have definitely seen them. It's just one word: disappointing.
ホエールウオッチング最終日受付ということもあり?ただただ、船に乗っただけで、残念としか言いようがありません。確実に会える産卵期にすればよかったかと。残念の一言です
Thank you very much for participating in our cruise. We are very sorry that you were unable to enjoy whale watching this time. Please do come back and try again. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は鯨の観測をお楽しみいただけず、大変残念に思います。
是非またチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Couples |
| Posted on: | 2018/04/10 |
| Activity Date: | 2018/04/05 |
Reviewed by: andy
I had prepared myself because someone mentioned that the whales appear small. Indeed, they seem very far away. There aren't any boats that can get close, so it can't be helped, but you can still see them properly. It's impossible to take pictures with a mobile camera because they are too far away. Even when zoomed in the most, it looks like this. Keeping that in mind, I think it's a good cruise to join.
鯨が小さく見えると書いていた方が居たので覚悟はしていました。
やっぱり、すごく遠くに見えると言う感覚です。
近くに行ける船がないからしかたないですが、ちゃんと見れます。
携帯カメラでは遠すぎて撮影は無理です。
1番ズームにして撮影してもこんな感じ。
それを頭において、参加すればいいクルーズだと思います。
Thank you very much for joining our cruise.
To protect the whales' ecology, we maintain a certain distance, but on some days, friendly whales may come close or show off their impressive jumps.
We hope you will challenge yourself to search for those whales again.
All of our staff are looking forward to your next visit.
Star of Honolulu
この度私共のクルーズにご参加頂き、誠に有難うございました。
鯨の生態を守る為、一定の距離を保っておりますが、日によっては、フレンドリーな鯨が近くまで来てくれたり、豪快なジャンプを見せてくれる事もございます。
そんな鯨たちを探しにまたチャレンジしていただければと思います。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Families |
| Posted on: | 2018/04/09 |
| Activity Date: | 2018/03/20 |
Reviewed by: kuma
I think this is about it... However, my eldest son and daughter experienced skydiving the day before, so their level of satisfaction was completely different...
The staff seemed to be casually talking in English with the music volume turned up, which felt a bit off...
Also, it was disappointing that the weather was bad (・Д・)
I don't think I will repeat this experience.
こんなもんかな…とは思いますが…
前日に長男と長女がスカイダイビングを体験しているので、満足度が違い過ぎて。。。
スタッフも音楽のボリュームをあげて英語で会話しているのが、テキトーにやってるようで…
なんだか感じが悪かった。
あとお天気が悪くて残念(・Д・)
リピートはしないと思う。
| Rating: | |
|---|---|
| Packages: | 高さ110メートル※送迎設定保存用 |
| Attended as: | Families |
| Posted on: | 2018/04/09 |
| Activity Date: | 2018/03/14 |
Reviewed by: YUA
On this day, there was such heavy rain that even the locals were surprised, but I participated in the tour as scheduled. It was cold, but I somehow managed to enjoy myself. The barbecue was buffet-style, and both the chicken and beef were more tender and delicious than I expected.
この日は、現地の人もびっくりするくらいの大雨でしたが、ツアーには予定通り参加しました。
寒かったけど、なんとか無理やり楽しんだ感じです。
バーベキューは ビュッフェ方式で、思っていたより鶏肉も、牛肉も柔らかくて美味しかった。
| Rating: | |
|---|---|
| Packages: | 【無料特典付き】BBQランチ食べ放題付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2018/04/08 |
| Activity Date: | 2018/04/02 |
Reviewed by: MrCrappie
Okay. Enjoyed the trip on the water. Wasn’t expecting much for 4 hours. Maybe 7 fish caught total. I caught one. I probably wouldn’t do it again, but you do get nice pictures. The lunch was a hot dog rice and chili. Don’t eat it going out on the water. They cook the fish as soon as you catch it. If you really want to fish go on a sportsman fishing trip. I saw some nice Mahi Mahi at the dock @ 11:00am.
| Rating: | |
|---|---|
| Packages: | Daytime Fishing Cruise |
| Attended as: | Solo Travelers |
| Posted on: | 2018/04/08 |
| Activity Date: | 2018/04/05 |
Reviewed by: とんりつ
I might have needed to mention this beforehand, but if I was expecting a title like "Enjoy the Ranch with a Course That Suits You," there was no level check or inquiry about my preferences; it was just a slow, straightforward walk.
事前に言っておかなければならなかったのかもしれませんが、「あなたに合ったコースで牧場を満喫」というタイトルを期待していたら、レベルチェックも希望を聞かれることもなく、ただ淡々とゆっくり歩くだけでした。
ご不便をおかけして申し訳ありませんが、この乗馬ではトロットやキャンターができなかったことにご不満を感じられたかもしれません。上級者向けの乗馬オプションもございますが、予約されたのは1.5時間の景色を楽しむ乗馬でした。上級者向けの乗馬ではトロットやキャンターが可能ですが、そのグループは少人数(4人)に制限しています。また、各ライダーは安全にトロットやキャンターができることを示さなければなりません。馬は速く走るのが好きなので、馬をコントロールできない方には危険です。もし上級者であれば、その乗馬にご参加いただけることを願っています。マハロ。
We apologize if you were frustrated by not being able to trot or canter on this ride. We have an advanced ride option, however, the ride booked was a 1.5 hr scenic ride. Our advance ride allows trotting and cantering, however, we keep that group small (4 people). Also, each rider must show that they can safely trot and canter because horses love to go faster and it would be dangerous for someone who doesn't know how to control the horse. We hope if you are advance that you will sign up for that ride. Mahalo
| Rating: | |
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| Packages: | 体験コース(1.5時間) |
| Attended as: | Families |
| Posted on: | 2018/04/08 |
| Activity Date: | 2018/04/03 |
Reviewed by: Awberg
This whale watching trip was the highlight of our week long vacation on Oahu! I will recommend this whale watching trip as a most do for anyone going to Hawaii! Food was excellent; the onboard naturalist was great and the boat and crew were first rate.
| Rating: | |
|---|---|
| Packages: | Whale Watch Cruise with Transportation |
| Attended as: | Couples |
| Posted on: | 2018/04/08 |
| Activity Date: | 2018/03/13 |
Reviewed by: DonzGC
Unfortunately we did not see any whales - they did offer a free return trip but we did not have the time to take this offer up.
I understand it is a gamble - but the weather was very bad and windy - locals told us that when the water is that rough you tend not to see whales - maybe they should have given us option prior to boarding.
Thanks.
| Rating: | |
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| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Couples |
| Posted on: | 2018/04/07 |
| Activity Date: | 2018/03/14 |
Reviewed by: Stewart
Fantastic experience.
Plenty to do and see during the whole day.
Enjoyed the shows in each country.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Families |
| Posted on: | 2018/04/07 |
| Activity Date: | 2017/09/06 |
Reviewed by: Keith Kettler
This was our first trip to Hawaii and our first Luau. We didn't know exactly what to expect but we were hoping for a true Hawaiian experience. The show was more than we expected. Great entertainment and the fire dance was awesome. The buffet was very good, the entertainment prior to the main show was very good. The show was worth every penny.
| Rating: | |
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| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Couples |
| Posted on: | 2018/04/07 |
| Activity Date: | 2018/03/16 |
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ALOHA!! Thank you for participating in Dolphin University! The boat may sway due to the waves, but the captain will continue to strive to ensure that our guests have a comfortable experience on board. Thank you for your valuable feedback! MAHALO!!
ALOHA!! この度はイルカ大学にご参加いただきありがとうございました! お船の揺れは波に影響されることもございますが、キャプテンが出来る限りお客様に船上で快適に過ごしていただけるようこれからも精進してまいります。貴重なご意見をありがとうございました!MAHALO!!