Reviewed by: トート
I boarded the Mai Tai Catamaran with my wife, eldest daughter, and grandchild (2.5 years old). During the approximately one and a half hour cruise, everyone was thrilled with the wonderful scenery, the crew's entertaining talks, and the many splashes of waves. Next time, I hope to enjoy it with the whole family.
Also, the meeting point (registration) can be hard to find, so I recommend checking it in advance.
私、妻、長女、孫(2.5才)を連れてマイタイ・カタマラン号に搭乗しました。
およそ1時間半のクルージングの間、素晴らしい景色とクルーの楽しいトーク、そして多くの波しぶきにみんな大喜びでした。
次回は、家族全員で楽しみたいと思います。
なお、集合場所(受付)が分かりにくいので、事前に確認することをお勧め致します。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/16 |
| Activity Date: | 2019/07/06 |
Reviewed by: Yam
We couldn't ask for a better way to spend our last day in Oahu.
This tour was so relaxing and fun. Everyone was so friendly including staff and other participants.
The Sand bar was so exciting, and the turtles were cute. and snorkelling amazing.
Everything is well organised.
One advice to people who go on this tour -
Go to the bathroom before boarding the ship,
since the bathrooms are not that convenient.
but they are there if you need them :-)
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2019/07/16 |
| Activity Date: | 2019/07/13 |
Reviewed by: かつたつ
The sandbar was disappointing because the water level was high, but snorkeling was great as I got to see sea turtles and schools of fish. Additionally, I had the opportunity to try stand-up paddleboarding and kayaking, which made for a very fulfilling experience. The staff were all kind and entertaining, which was wonderful. Thank you very much.
サンドバーは水位が高くて残念だったけど
シュノーケルは海ガメにあえたり、魚の群れに
出会えたりしてとっても良かったです。
その他にSUPを体験させてもらえたり
カヤックを体験させてもらえて、とっても
充実した時間がすごせました。
スタッフも優しくおもしろい人ばかりで
よかったです。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2019/07/16 |
| Activity Date: | 2019/07/13 |
Reviewed by: たなかり
It was a shame that the weather wasn't clear on the day, but I had a wonderful time with a cheerful guide! If I have the chance to go to Hawaii again, I would like to participate when the weather is clear and the tide is low. Thank you!☆
当日は快晴でなかったのが残念でしたが、愉快なガイドさんとともに楽しいひとときを過ごさせてもらいました!
またハワイに行く機会があったときは、快晴&潮が引いてるときを狙って参加したいです。
ありがとうございました☆
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Couples |
| Posted on: | 2019/07/16 |
| Activity Date: | 2018/09/25 |
Reviewed by: うにこ。
I encountered sea turtles, had a great time snorkeling, and was entertained throughout the journey. I think it was a very well-organized tour. Thank you very much.
海ガメにも遇えたし、楽しくシュノーケリングが出来たし、道中ずっと楽しませてくれたし、とても完成度の高いツアーだと思いました。
ありがとうございました。
Aloha! Thank you very much for participating in the Captain Bruce's Paradise Ocean Tour. We are truly honored to hear that you found the tour to be of high quality. We will continue to strive as a team so that next time you can say it was perfect!! We sincerely look forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。 完成度の高いツアーと言って頂き、とても光栄に思います。次回は、完璧!!と言って頂けるように、これからもスタッフ一同精進して行きたいと思います。またのお越しを心よりお待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 午前発!カイルアタウン散策付きブランチビュッフェプラン |
| Attended as: | Couples |
| Posted on: | 2019/07/16 |
| Activity Date: | 2019/07/13 |
Reviewed by: T.Y
- I waited a little before the pickup time, but when the time came, no one showed up. I became worried and called the contact number, but I couldn't get through, so I was left feeling anxious for 30 minutes. They mentioned it was due to traffic, but not being able to reach the contact number is a separate issue.
- I was told, "Since the start was delayed by 30 minutes, the end will also be pushed back by 30 minutes," but in the end, it finished at the original time.
- They have rash guards available for rent, but there are no bottoms, so women who are concerned about that need to prepare their own.
・ピックアップ時間の少し前から待っていたが時間になっても来なかったため、心配になり問い合わせ先へ電話したが繋がらず、ただただ不安なまま30分待たされた。交通事情とのことだったが問い合わせ先と連絡が取れないのは別の問題。
・「開始が30分遅れたから終了も30分ずらす」と言われたが、結果的に終了は元の時間どおりだった。
・ラッシュガード貸出があるが、下は無いため女性で気になる方は自身で準備が必要。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Friends |
| Posted on: | 2019/07/16 |
| Activity Date: | 2019/07/13 |
Reviewed by: くるのん
It was amazing.
It was my first experience, and I was continuously moved.
The beautiful sea, the cute sea turtles, and the fun staff.
The snorkeling had clear explanations and safety considerations, which made me feel very secure.
I don't get to go to Hawaii often, but this is one activity I want to experience again next time.
Thank you very much.
最高でした。
初めての体験でしたが、感動の連続でした。
綺麗な海、可愛いウミガメ、楽しいスタッフ
シュノーケルも分かりやすい説明と安全面の配慮がとても安心でした。
なかなかハワイ行けないけど、次回も体験したいアクティビティのひとつです。
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2019/07/16 |
| Activity Date: | 2019/07/13 |
Reviewed by: まろん
We rode in a 5-seater with two people! It was a valuable experience! The magnificent scenery was breathtaking! The guide was also entertaining, and they stopped along the way for us to take photos! I was actually looking for a single-seater, but I'm glad we went with the 5-seater!
5にんのりに2人で乗りました!貴重な体験!そして壮大な景色!引率してくれたガイドさんも面白いし、途中で降りて写真撮影もしてくれました!本当は1人乗りに乗りたくて探していたのですが、5人乗りでよかったと思っています!
| Rating: | |
|---|---|
| Packages: | 1時間コース<現地集合/解散> |
| Attended as: | Couples |
| Posted on: | 2019/07/16 |
| Activity Date: | 2019/07/13 |
Reviewed by: Leonard P.
Words can't explain...the entire experience was awesome from start to finish. From the excursion to the staff, top notch!
| Rating: | |
|---|---|
| Packages: | Original Package: Underwater Scooter Adventure with Pick-up from Waikiki |
| Attended as: | Couples |
| Posted on: | 2019/07/16 |
| Activity Date: | 2019/07/13 |
Reviewed by: たむー
I participated in a family trip for both families that also served as a wedding ceremony. There were relatively few Japanese guests, which allowed me to enjoy the feeling of being abroad. The weather was nice, and the views of Waikiki from the ocean, as well as the sunset and night scenery, were very beautiful and enjoyable. The food wasn't particularly delicious. The variety of drinks wasn't extensive, but the prices were reasonable and not high. The main fireworks were farther away than I expected, which was disappointing. I wouldn't recommend attending just for the purpose of watching the fireworks.
It was a memorable experience.
結婚式を兼ねた両家の家族旅行で参加しました。
日本人客は比較的少なく、海外に来た感が楽しめました。
天気が良かったのでワイキキの街を沖から見た風景やサンセットや夜景はとても綺麗で楽しめました。
ご飯は美味しいわけではありませんでした。
ドリンクの種類はさほど多くありませんが、料金は高くなく、良心的でした。
メインの花火は思っていたより遠くて、残念でした。花火を見る目的で参加するならばオススメしません。
思い出にはなりました。
Aloha, thank you. I am glad to hear that you enjoyed the beautiful scenery of Waikiki, but I am disappointed to learn about the aspects of your experience that were not very satisfactory. We strive to provide all our guests with enjoyable experiences, so we appreciate your valuable feedback and will certainly discuss it with our leadership team. Mahalo, and we hope to have another opportunity to welcome you back.
アロハさん、ありがとうございます。あなたがワイキキの美しい景色を楽しんでいただいたことを嬉しく思いますが、あなたの経験の中で非常に優れたものではないという側面について聞いてがっかりしています。私達は私達が私達のすべてのゲストに楽しい経験を提供することを望んでいるので私達は私達のリーダーシップチームとあなたの貴重なフィードバックを感謝し、それを私達のリーダーシップチームと必ず検討するでしょう。マハロと私たちはあなたを皆さんにお迎えするもう一つの機会があることを願います。
| Rating: | |
|---|---|
| Packages: | <金曜日限定>ビュッフェディナー+花火鑑賞 |
| Attended as: | Families |
| Posted on: | 2019/07/15 |
| Activity Date: | 2019/07/12 |
Reviewed by: ピカチュウ
Everything went smoothly from the pickup time to arrival. Renting a bicycle for $10 was a great decision. We quickly got takeout from Kimo's Pancakes. We shared it and ended up very full. The staff were kind, and we had a wonderful time at Kailua Beach. For lunch, we had plates at the hotel.
迎えの時間から到着まで順調にいき
自転車を$10で借り正解です。
キモズ パンケーキも時間かからずテイクアウト
できました。二人でシェアして食べましたがお腹いっぱいになりました。
スタッフの方々も親切で
とても充実したカイルアビーチを過ごせました。
ランチはプレイトにしてホテルで食べました。
Dear Pikachu,
Thank you for participating in the tour and for your review. We are delighted to hear that you enjoyed a day in Kailua. Please do come back to Kailua when you visit Hawaii again. We look forward to welcoming you. Thank you.
Kailua Beach Adventures Japanese Staff
ピカチュウ様
ツアーにご参加及びレビューのご記入ありがとうございます。
一日カイルアを楽しんで頂け、私どももうれしく思います。
またハワイにお越しの際は是非ともカイルアに遊びにいらしてください。
お待ち致しております。ありがとうございます。
カイルアビーチアドベンチャーズ 日本語スタッフ一同
| Rating: | |
|---|---|
| Packages: | 基本プラン(ビーチアイテムレンタル+ランチ付き) |
| Attended as: | Friends |
| Posted on: | 2019/07/15 |
| Activity Date: | 2019/07/08 |
Reviewed by: Ken0721
This was my second time in Hawaii, and I rode a submarine for the first time. Since I don't usually get to do this, I was really looking forward to it. We saw many creatures like sea turtles and sharks, and the kids were very happy. The cheerful captain spoke in a fun way and provided interesting explanations, making it a very meaningful experience. I would love to do it again if I have the chance.
2回目のハワイで初めて潜水艦に乗りました。
日常では乗ることはないので楽しみにしていましたが、
海がめやサメなど多くの生き物が沢山集まっていて子供たちも
大変喜んでいました。また陽気な見本語をしゃべる船長が
面白おかしく説明してくれてとても有意義な時間を過ごすことが
できました。また機会があれば利用したいです。
Aloha! Thank you for your excellent review! Please join us for diving in the deep sea. I had a wonderful experience. We take pride in providing our guests with the best experience every time they dive with us. Thank you for joining us. We hope to see you again soon for another underwater adventure!
アロハ!あなたの優秀なレビューのためのマハロ!ぜひ深海へのダイビングにご参加ください。私は素晴らしい経験をしました。私たちは彼らが私たちと一緒にダイビングするたびに私たちのゲストに最高の体験を提供することに誇りを持っています。ご参加ありがとうございます。私たちはもう一つの水中冒険のためにまた近いうちにあなたに会えることを願っています!
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2019/07/15 |
| Activity Date: | 2019/01/02 |
Reviewed by: P & K Taylor
Staff were very welcoming from the very start of the cruise and the night just got better. Great food and fantastic entertainment. The staff couldn’t do enough for you. Would totally recommend to everyone. Wonderful way to celebrate my birthday.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2019/07/15 |
| Activity Date: | 2019/07/12 |
Reviewed by: まさき
Instead of diving, I participated in this submarine tour as a way to explore the ocean. I was able to see sea turtles both on the shuttle to the submarine and inside the submarine! There was also an audio guide in Japanese, and the crew members were very friendly, so I had a great time!
ダイビングができない代わりに海に潜る方法として、この潜水艦ツアーに参加しました。潜水艦までの連絡船、潜水艦の中両方でウミガメを見ることができました!日本語での音声ガイドもあり、クルーの方々も親切だったのでとても楽しめました!
Aloha! Thank you for sharing your experience aboard the submarine. We hope you will join us again soon for another underwater adventure! Mahalo!
アロハ!潜水艦での乗車体験を共有していただきありがとうございます。私たちはあなたがすぐに別の海中の冒険のために私たちに参加することを願っています!マハロ!
| Rating: | |
|---|---|
| Packages: | 【期間限定割引】基本プラン<定員48名> |
| Attended as: | Couples |
| Posted on: | 2019/07/15 |
| Activity Date: | 2019/07/12 |
Reviewed by: トシちやん
I participated in the Dolphin Encounter where you can swim with dolphins. The explanation was in English only, but they spoke slowly with gestures, making it easy to understand. Above all, the dolphins were adorable, and it was a lot of fun. I now have another wonderful memory from Hawaii.
イルカと一緒に泳げる ドルフィン・エンカウンターに参加しました。
説明は英語オンリーでしたが、身振り手振りでゆっくりとお話ししてくれたのでわかりやすかったです。
何よりイルカが可愛くてとても楽しかったです。
ハワイでの良いおもいでがまた一つ増えました。
Aloha Toshi-chan! Thank you for joining us at Dolphin Quest! We're happy to hear you enjoyed your dolphin encounter with us. Our programs are designed to be fun, engaging, and interactive for all guests, regardless of language. Thank you again for the review, hope to see you again. Mahalo!
Aloha トシちやん! Thank you for joining us at Dolphin Quest! We're happy to hear your enjoyed your dolphin encounter with us. Our programs are designed to be fun, engaging and interactive for all guests, regardless of language. Thank you again for the review, hope to see you again. Mahalo!
| Rating: | |
|---|---|
| Packages: | イルカと泳ぐ!ドルフィン・エンカウンター |
| Attended as: | Families |
| Posted on: | 2019/07/15 |
| Activity Date: | 2019/07/09 |
Reviewed by: リーリン
We participated as a family of five. It was our first time horseback riding, but we enjoyed a slow walk along the coast on horseback and even spotted some sea turtles swimming occasionally. The horses were very gentle and cute, and everyone became a fan of horses. Although we had limited time, we were able to stop by places like Dole Plantation and Haleiwa, making for a very fulfilling day. Our guide, Kaz, was easy to understand. Thank you very much.
家族5人で参加しました。乗馬は初めてでしたが馬に乗って海岸沿いをゆっくり歩き時々海ガメが泳いでいるのも見られました。馬達もとてもおとなしく可愛くて全員馬ファンになりました。ドールプランテーションやハレイワなど時間は少しでしたが立ち寄る事ができとても充実した1日を過ごせました。
ガイドのカズさんの話もわかりやすかったです。ありがとうございました。
Thank you for participating. It was lucky to see a sea turtle while horseback riding. We hope you will join us again next time.
ご参加ありがとうございます。
乗馬中に海亀が見られたとは、ラッキーでしたね。
次回も是非ご利用下さい。
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2019/07/14 |
| Activity Date: | 2019/07/11 |
Reviewed by: くろば
I challenged myself to 150 meters. It was higher than I imagined, and I was scared at first, but once I got used to it, it felt great. I'm glad I decided to go for the full 150 meters instead of a half-hearted height. The staff were friendly and took lots of photos for a fee. The final splash of water was surprisingly fun.
150mに挑戦。想像以上に高く、始めは怖かったけど慣れると気持ちいい。
中途半端な高さにするのではなく150mにチャレンジしてよかった。
スタッフの方のノリも良く、有料だが写真をいっぱいとってくれた。最後にお約束のお水ジャブンが意外と楽しい。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2019/07/14 |
| Activity Date: | 2018/11/13 |
Reviewed by: ユーチッチ
I was hoping to see whales jumping, but I only caught a glimpse of a tail, which was a bit disappointing. The staff were very kind, and the view from the deck was beautiful, making it a lovely cruise. The guidance was mainly in English, but there were staff members who spoke Japanese at key points, which made it easy to understand. The deck was quite windy, so it's a good idea to have something to wear. While searching for whales, the waves were high, and I took motion sickness medication, but I ended up feeling nauseous in the second half. The staff applied menthol oil, which is effective for seasickness. On the way back, I was told that I could walk to Iolani Palace, so after disembarking, I separated from the group and visited Iolani Palace and other places before taking the bus back.
クジラがジャンプする姿を期待していましたが、しっぽが少し見えたのかな?程度で少し残念でした。
スタッフの方々はとても親切で、甲板からの景色もよく素敵なクルーズでした。
基本英語での案内ですが、要所は日本語のできるスタッフの方が教えてくれわかりやすかったです。
甲板は風が強く羽織ものはあったほうがいいです。
クジラを探しながらのクルーズで波も高かったためか酔い止めを飲んでいましたが後半は酔ってしまいました。スタッフの方が船酔いに効くとメンソールオイルを塗ってくれました。
帰りには歩いてイオラニ宮殿に行けるとのことで、船を降りてから離団しイオラニ宮殿等に行きバスで帰りました。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2019/07/14 |
| Activity Date: | 2018/02/27 |
Reviewed by: TAKE
Thank you very much. I had a great time. I look forward to seeing you again. The weather was also very nice.
ありがとうございます。楽しかったです。
また是非よろしくお願いいたします。
天気もとてもよかったです
Aloha! This is the Captain Bruce's Paradise Ocean Tour. Thank you very much for participating. We are glad to hear that the weather was favorable and that you enjoyed the tour!! We sincerely look forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。 お天気にも恵まれて、ツアーも楽しんで頂いたようで良かったです!!またのお越しをスタッフ一同心よりお待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 午前発!カイルアタウン散策付きブランチビュッフェプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/14 |
| Activity Date: | 2019/07/06 |
Reviewed by: Kei
I was so moved to be able to interact with the dolphins!!! They were so cute that I didn't want to leave!!! The bus driver was also very kind! I definitely want to go again!!!
イルカとあんなに触れ合えて感動しました!!!
イルカが可愛すぎて帰りたくなかったです!!!
バスの運転手さんもとっても親切な方でした!
また是非行きたいと思います!!!
| Rating: | |
|---|---|
| Packages: | 早割キャンペーン!/イルカと泳ぐ!ドルフィンスイム・アドベンチャー |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/14 |
| Activity Date: | 2019/07/11 |
Reviewed by: syomo
Despite being warned multiple times, we mistakenly went to the wrong meeting place, but they were very kind to us. (The Hilton Hawaiian Village is really something to watch out for. The Grand Islander and Grand Waikikian can be confusing.)
Our guide, Chieko, was Japanese and very kind and attentive. Unlike a previous snorkeling tour where I had a foreign guide and struggled to communicate, which made me feel scared when I cramped up, we were able to enjoy ourselves as a couple this time.
It's also great that we could take photos with a GoPro and receive them later. I brought an underwater camera, but I was so focused on swimming that I couldn't take good pictures, so this truly became a lifelong memory. Thank you very much.
散々注意されていたにも関わらず集合場所を間違えた私たちに大変親切に対応していただきました。(ヒルトンハワイアンビレッジは本当に要注意。グランドアイランダーとグランドワイキキアンが紛らわしい。)
ガイドのチエコさんは日本人でとても親切丁寧な方で、以前どこかのシュノーケルツアーで外国人ガイドで言葉があまり通じず、足がつったりしても伝えられず怖い思いをしたようなことは全然なく、夫婦で楽しむことができました。
ゴープロで写真を撮ってあとでいただけるのもありがたいですね、水中カメラを持参したのですが、泳ぐのに必死でうまく撮れなかったので、本当に一生の記念、です。ありがとうございました。
Thank you for joining the tour in July. It was a morning tour, but due to a mix-up at the meeting point, we couldn't find you two, and you ended up joining the afternoon tour instead. Just like in the morning, it was great that you were able to see the turtles in the afternoon as well. Both of you did an excellent job. I'm glad you enjoyed the photos too. Please do consider repeating the tour when you come back to Hawaii. You are always welcome.
Thank you very much. Mahalo!!
7月のツアーにお越しいただき、ありがとうございます。この日は午前のツアーだったのですが、集合場所の間違いでお二人を見つけることが出来ず、午後ツアーにお越しいただいた日でしたね。午前同様、午後にも亀さんに会うことができて良かったですね。お二人とも大変お上手に出来ていましたよ。お写真も喜んで頂けてうれしいです。ぜひまたハワイにお越しの時にはツアーにリピートしてくださいね。いつでも大歓迎いたします。
本当にありがとうございました。Mahalo!!
| Rating: | |
|---|---|
| Packages: | 7:00スタート |
| Attended as: | Couples |
| Posted on: | 2019/07/14 |
| Activity Date: | 2019/07/10 |
Reviewed by: はるまま
It was like heaven for my 5-year-old son. Having transportation for pick-up and drop-off makes it easier for parents. Driving after swimming is tiring... Although the plan didn't include meals, it's not a problem since you can buy food inside the park!
5歳の息子にとっては天国のような場所でした。行き帰りの送迎はあった方が親は楽ですね。泳いだ後の運転は疲れます、、、。特にご飯は付いていないプランでしたが、園内で買えるので問題ないです!
| Rating: | |
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| Packages: | 【家族キャンペーン】送迎付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/14 |
| Activity Date: | 2019/07/11 |
Reviewed by: しまゆん
Although the visibility of the sea wasn't great due to the rain the day before, the emerald green and cobalt blue waters sparkling in the sunlight were truly beautiful. We encountered many sea turtles, and my husband even had moments where he swam close enough to them while being careful not to touch! Our guide, Yukiko, was also impressive just to watch, and she is a big reason why I want to join this tour again and meet her!
前日雨だったため海の透明度はいまいちとのことでしたが、きらきら太陽の光が輝くエメラルドグリーン、コバルトブルーの海は本当にきれいでした♡
ウミガメにもたくさん会え、主人はシュノーケリングスポットで触れちゃわないように気をつけるくらい近くで一緒に泳げる瞬間も!
ガイドのユキコさんも見ているだけでかっこ気持ちよく、またこのツアーに参加して会いに行きたい!と思う大きな一因です。
| Rating: | |
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| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Couples |
| Posted on: | 2019/07/13 |
| Activity Date: | 2019/07/10 |
Reviewed by: Björn
If you're in Hawaii and not heading up Haleakala or Mauna Loa, this is the best stargazing experience you can get (in my still limited experience). Greg took us through the solar system and out into the Milky Way, showing evergreens like Jupiter and Saturn together with more exotic objects like supernova remnants and binary stars (including a spectacular yellow and blue pair). Great!
We attended the 21:00 show in mid-July - dark enough, although the almost full moon did make things complicated when objects got a bit close to it. On the flip side though, getting to take pictures of that moon with your phone through the telescope lens at the end provides a great souvenir! Our seven year-old also really enjoyed the show.
Mahalo. Keep reaching for the stars !!
| Rating: | |
|---|---|
| Packages: | Buy One, Get One FREE! Star Show at Four Seasons (Lagoon 1) |
| Attended as: | Families |
| Posted on: | 2019/07/13 |
| Activity Date: | 2019/07/12 |
Reviewed by: とら蔵
On the third day in Hawaii, I was filled with excitement as I headed to the meeting place! The shuttle bus arrived! The person in charge got off the bus! Their first words were, "This tour is canceled today!?" Seriously! Unbelievable!
ハワイ3日目朝から心ウキウキワクワクさせながら集合場所へ!お迎えのバスが到着!バスから担当者が降りてきた!第一声がこのコースは今日キャンセル⁉️マジ!あり得ない!
| Rating: | |
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| Packages: | 【期間限定割引】基本プラン<定員48名> |
| Attended as: | Couples |
| Posted on: | 2019/07/13 |
| Activity Date: | 2019/07/10 |
Reviewed by: はなこ
The activities themselves and the staff were good, but the shuttle tour was quite stressful.
First, the meeting time was 7:45, but the car did not arrive. There were other Westerners at the meeting point, and we were all waiting together, confirming that the shuttle had not come. At 8:05, one shuttle arrived. I felt relieved and tried to get on with others, but our names were not on the list. When I asked the driver, he said another car would come, so we had to wait... We had already been waiting for 20 minutes, and we were the only Japanese left behind. I started to worry whether our reservation was confirmed.
Even at 8:15, the car had not come. It was getting too late, so I left my companions and ran to the hotel front desk to make a call. However, I was told that they were delayed due to traffic and to wait another 10 minutes, so I ran back to the meeting point.
At 8:30, even after waiting more than the 10 minutes they mentioned, the car still had not arrived. I started to feel like canceling. For now, I ran back to the hotel front desk and called again. I was told it would come soon, so I ran back to the meeting point. Standing outside for so long made me anxious and angry, and I was getting tired.
At 8:40, the shuttle finally arrived. Since most of the passengers were Japanese, it seemed to be a car that gathered Japanese tour participants. Later, I found out that others had also been waiting without knowing what was going on.
Inside the car, the driver apologized for the delay, but since it was in English, I couldn't fully understand the reasons. We arrived at the destination safely. The activity itself was 20 minutes late, but I was in a group with other Japanese participants, and the staff were fun, plus the scenery was great, so it turned out to be a wonderful time.
Around 13:00, the activity ended. We collected our belongings and selected photos, but since we hadn’t been informed about the return meeting time, we just waited. At 13:30, since it was hot outside, the driver kindly let us into the car. I appreciated that.
However, while all the Japanese participants who did the activity got on, we had to wait because the members from the outbound shuttle were not all present. At 14:15, the remaining person arrived, apologizing as they got on. We departed, but I had expected to be back in Waikiki by 14:30, which messed up my plans for the day. I thought if they had informed us of the return meeting time, we wouldn’t have been delayed this much.
Around 15:30, we returned to the hotel in Waikiki.
As I mentioned, I cannot trust the shuttle timing at all. Additionally, all communication is in English, and using a mobile phone abroad is difficult, which made me very anxious and stressed. The staff were all nice, and the activity was enjoyable, but it seems that no one is managing or taking responsibility for the schedule and timing of the optional tour with shuttle service. In this situation, I cannot recommend it to others, and I think improvements are necessary, so I will give it one star.
アクティビティ自体も、スタッフも良かったですが、送迎付きツアーとしてはストレスが溜まりました。
まず、集合時間7:45でしたが車が来ない。欧米人の方も待ち合わせ場所にいて、お互い同じツアー参加者で送迎車が来ないことについて確認したりして待っていました。
8:05に一台の送迎車が到着。ほっとして他の方と一緒に乗り込もうとしますが、私達の名前はなく、運転手に聞くと、もう一台車が来るから待つようにと…既に20分待っている上、残されるのは日本人の私達だけ。予約が取れているのか不安になります。
8:15になっても車は来ない。いくらなんでも遅すぎるので同行者を残し、ホテルのフロントに走り、電話をかけます。しかし、道路渋滞?のため遅れているからと、あと10分まつように言われ、集合場所に走って戻ります。
8:30、言われた10分以上待っても車が来ない。キャンセルしたくなってきます。とりあえずもう一度ホテルのフロントに走り、再度電話します。すぐ来ると言われ、また集合場所に走って戻ります。ずっと外で立ちっぱなしでいることもあり、不安と怒りで疲れます。
8:40、やっと送迎車到着。大半が日本人だったので、日本人のツアー客を集めた車のようです。後で聞いてみると、他の方もよく分からずずっと待っていた様子。
車の中で、運転手が遅れたことを謝っていましたが、英語なので理由等はよくわかりませんでした。
無事に現地到着。アクティビティ自体は20分遅れでしたが、他の日本人の方と一緒のグループでしたし、スタッフさんも楽しい方で、景色も良く最高の時間でした。
13:00頃アクティビティが終了。荷物を回収したり、写真を選びますが、帰りの集合等は聞いていないためそのまま待ちます。
13:30、外が暑いため、運転手さんが気を利かせて、車の中に入れてくれました。これはありがたかったです。
しかし、一緒にアクティビティをしていた日本人は全員乗り込みましたが、行きの送迎車のメンバーが揃っていないため、この状態で待ちます。
14:15、まだ来ていなかった方が謝りながら乗車。出発しましたが、14:30にはワイキキに戻れると思っていたため、当日の予定が狂います。最初に帰りの集合時間等を知らせておけばこんなに遅れなかったのでは?と思いました。
15:30頃、ワイキキのホテルに帰着。
以上のとおり、送迎については時間が全く信用できません。また、やりとりは全て英語になりますし、海外では携帯も使いづらいため、とても不安で、ストレスが溜まりました。
スタッフは皆さん良い方でしたし、アクティビティも楽しかったですが、送迎付きのオプショナルツアー記載の日程や時間については、誰も管理されてないし、責任もないのだと思います。
この状態では他の人におすすめはできないのと、改善した方が良いと思うので、星は1つにします。
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Friends |
| Posted on: | 2019/07/13 |
| Activity Date: | 2019/07/10 |
Reviewed by: コースケ
The weather was perfect, and the dolphin watching was a huge success! Under the precise guidance of the staff, we encountered a large number of wild dolphins! Just when we were already very satisfied, we even got to see a super rare seal, making it an incredibly fulfilling experience for the whole family!
天気も最高の中、イルカウォッチは大成功!
ガイドさんたちの的確な指示のもと大量の野生のイルカに遭遇!
大満足していたところにトドメに超レアなアザラシまで見ることができ家族含めて大満足の体験でした!!
It was very lucky to meet a Hawaiian monk seal! Please come visit again.
Mahalo
ハワイモンクシールに会えるのはとてもラッキーでしたね!
また遊びに来て下さい。
Mahalo
| Rating: | |
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| Packages: | 【サマーキャンペーン】大人2名様で子供1名様半額!<07:30/11:00出港プラン> |
| Attended as: | Families |
| Posted on: | 2019/07/13 |
| Activity Date: | 2019/07/10 |
Reviewed by: りくりく
The pickup took quite a while. We waited for 40 minutes, and to be honest, we were worried if it would even come. We only caught one fish, and the fishing gear was quite old, with squid being the only bait available. There were about three people on the same tour with us. There was no instruction on how to fish, so I guess only experienced people could catch anything? But I can only say that the crew's cheerfulness and the location were absolutely fantastic!
送迎はかなり待ちます。
私達は40分待ち、正直来るのか不安でした。
釣果は1匹、、釣り具も年季もの、エサはイカのみです。
同じツアーで連れていたのは3人くらい?でしょうか。
釣り方もレクチャーはないので経験豊かな人しか釣れないのかな?
でもクルーの陽気さとロケーションは最高としか言えません!
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2019/07/12 |
| Activity Date: | 2019/07/09 |
Reviewed by: ポロロ
The day of participation was unfortunately marked by cloudy skies and intermittent rain, but when the sun peeked through for a moment, it was absolutely beautiful! We played beach volleyball, and even though we couldn't communicate with people from other countries, it felt like we connected through sports, making it a really enjoyable time! The hamburger we had for lunch was also incredibly delicious! We were able to see a lot of fish while snorkeling! I think it would be stunning on a sunny day, so I would love to participate again!
参加日はあいにくの曇りとパラパラ雨の繰り返しでしたが、一瞬晴れ間がさすと最高にきれいでした!
ビーチバレーをやりましたが他国の方たちと言葉は通じませんが、スポーツで気持ちが繋がった感じがしてとっても楽しい時間でした!
お昼に食べたハンバーガーもすごくおいしかったです!
シュノーケリングもお魚がたくさん見れました!
晴れたら最高にきれいだと思うのでまた参加したいです!
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2019/07/12 |
| Activity Date: | 2019/06/21 |
Reviewed by: ぼんぼん
I had a great time!
On a weekday in July, I was able to ride smoothly with relatively short lines.
Since the ground is hot, it's definitely better to wear water shoes.
とても楽しかったです!
7月平日、比較的並ばずスムーズに乗れました。
地面が暑いので、絶対に海用のシューズを履いて行ったほうがよきです。
| Rating: | |
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| Packages: | 1日券 |
| Attended as: | Friends |
| Posted on: | 2019/07/12 |
| Activity Date: | 2019/07/09 |
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Reply from activity provider
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Aloha! Thank you very much for participating in the Captain Bruce's Heavenly Ocean Tour. We are delighted to hear that you enjoyed various activities. We sincerely look forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。 様々なアクティビティを楽しんで頂けたようで、嬉しく思います。またのお越しをスタッフ一同心よりお待ち申し上げております。