Reviewed by: Lisa H
This is our 2nd time on the surf bus. Cousin Kevin was great! He catered to all families. Gave us great info on what to look at and eat. I like this tour because I can relax and enjoy rather than driving and having to find parking, buy tickets, and do all the work that I usually have to do!
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| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Families |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/23 |
Reviewed by: Heidi Panora
Cousin Emma made our luau the best!! We came from California and were able to enjoy our first vacation in over 5 years! Thank you to Emma and staff for making this experience one we will always remember!! Mahalo!
| Rating: | |
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| Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
| Attended as: | Couples |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/23 |
Reviewed by: John
Overall this was not one of the better snorkel experiences. The boat was too crowded, with 61 snorkelers. The right size for the boat should have been about 40. Especially crowded at the start where people were not allowed on the top deck when leaving port.
The crew try their best to provide a good time. They are energetic and enthusiastic.
Food option was another issue. Basically you get either a cheeseburger or veggie cheeseburger. No other choices. I hate cheese. Since food is pre-made, there is no opportunity for a simple hamburger. Drinks are either water or watered down lemonade, served in tiny cups. Should have had more variety and larger cups. You also can get a bag of chips.
Swimming with the dolphin is basically everyone jump in the water, look down to see a couple dolphins swim by, and then jump right back in the boat.
Snorkeling was not rushed, but the site did not have many fish or varieties of fish.
Water slide was fun. Much more fun than snorkeling.
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| Packages: | Afternoon Cruise (25% Capacity) |
| Attended as: | Families |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/21 |
Reviewed by: John
Good zip line experience with a mix of short and long zip line runs. Was able to go up side down on the majority of the zip lines, although they prefer to save "tricks" for the last 2 zip lines as a surprise.
All lines are dual zip - so you go two at a time. Takes about 2 1/2 hours with 11 people in the group. Guides were fun, helpful, and took some good pictures (separate charge to buy their pictures). They encourage you to take your own pictures too.
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| Packages: | Zipline Adventure |
| Attended as: | Families |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/22 |
Reviewed by: MIHO
I usually don't get motion sickness, but the boat was rocking quite a bit, and I got seasick. I was pleasantly surprised to see turtles while snorkeling. In fact, there were five of them swimming around, which was truly moving.
普段乗り物酔いをしないんですが、船がかなり揺れて船酔いしました。シュノーケルは期待してなかったカメに会えて良かったです。しかも5匹も泳いでて、それは感動しました。
| Rating: | |
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| Packages: | 【期間限定!】基本プラン |
| Attended as: | Families |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/22 |
Reviewed by: Lynn
The scooter experience was great. Very unique. If you tend to seasickness go with the first group. Luckily, I did or I don’t think I could have done it. The area where we scootered is rough, and quite a few people got sick. I had hoped to snorkel and swim afterwards, but was too sick. My companions were just fine.
Saw several turtles and different kinds of fish. Also, morning trips are supposed to be calmer than afternoon.
| Rating: | |
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| Packages: | Original Package: Underwater Scooter Adventure with Pick-up from Waikiki |
| Attended as: | Couples |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/19 |
Reviewed by: SEN
I had been curious about it for a long time, and this was my first time participating. The sandbar is a wonderful place made up of coral deposits, and standing there gave me a truly strange feeling. We took photos and played beach volleyball with other participants, and before we knew it, it was time for the BBQ hamburger lunch. The hamburgers we made ourselves, topped with pineapple and other ingredients, were exceptional when eaten on the boat.
After that, we went turtle watching from the boat, and then it was time for snorkeling at the snorkeling point. Unfortunately, the visibility wasn't that great, but we encountered turtles underwater, which was incredibly exciting. The Japanese-speaking female guide was friendly, and for some reason, it felt like my family was being slightly marked, but she helped liven up the atmosphere on the boat, and we had a great time.
ずっと気にはなっていたが、今回初めて参加しました。
サンドバーは素敵な場所でサンゴの堆積で出来ている浅瀬という事で、そこに立てば何とも不思議な感覚がありました。写真を撮ったり参加者でビーチバレーをしたりしましたが、あっと言う間にBBQハンバーガーランチとなりました。自分たちでパイナップルなどトッピングして、船の上で食べるハンバーガーは格別なものでした。
その後ウミガメのウォッチングを船上から行い、シュノーケリングポイントでシュノーケリングになりました。
残念ながら視界はそれほど良くありませんでしたが、水中でもウミガメに遭遇し、大興奮でした。
日本語ガイドの女性の方も、気さくな方で、何故か我が家族が少しマークされていた感はありますが、船上も盛り上げていただき、楽しいひと時を過ごせました。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/24 |
Reviewed by: SEN
I previously participated in a luau at Hilton on the Big Island, but this was my first time on Oahu. It was a luau on a rooftop surrounded by hotels, and the show was wonderful. If I understood a bit more English, I might have grasped the explanations better, but I still enjoyed the stage performance. After the show, the dancers were also happy to take photos, and it seemed like the kids had a great time. Above all, it really felt like I was in Hawaii.
以前はハワイ島でヒルトンのルアウに参加しましたが、今回はオアフでの初参加でした。
ホテルに囲まれた屋上でのルアウでしたが、ショーは素敵なものでした。
もう少し英語が分かれば、説明している内容も分かったのでしょうけど、それでもステージは楽しめました。
ショーが終われば、ダンサー達も気軽に写真にも応じてもらえますし、子供も楽しめていたようでした。何より、ハワイに来たな〜と感じられます。
| Rating: | |
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| Packages: | スタンダードシート<中央~後方席> |
| Attended as: | Families |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/22 |
Reviewed by: d&y
They picked us up on time and took us straight to the yacht harbor. From there, we went quite far out on a cruiser, and that alone was a lot of fun! The tour guide spoke broken Japanese, but I could understand the explanations somewhat! Since it was a special occasion, we went for the 120m option, but it was so high that it was terrifying! However, it was a lot of fun and made for great memories. The view overlooking Waikiki was amazing, and I wanted to capture the scenery from above in photos! If I ever come back to Hawaii, I would definitely like to do it again. I gave a $10 tip to each of the two staff members. The two overseas guests who were with us seemed to have given $5 for both. I purchased the data from the photos taken with a DSLR on an SD card for $35 as a keepsake. I'm looking forward to seeing them on my PC when I get home!
時間通りに迎えにきてくれてそのままヨットハーバーへ。そちらからクルーザーでかなり沖の方までいき、それだけでも楽しかったです!添乗員の方も片言の日本語で何となく説明がわかる感じです!
せっかくだからと120mにしましたが、余りに高くて恐怖でした!でもとても楽しかったし良い思い出になりました。ワイキキを見下ろすような、素晴らしい景色だったので上空からの景色を写真に収めたかったです!またハワイに来ることがあれば是非してみたいです。チップは10ドルずつ、2名の方に渡しました。一緒に乗り合わせていた海外の方は2名分を5ドル渡していた様でした。一眼レフで撮影してくれたデータはSDカードにして、35ドルで買えましたので記念に購入しました。帰ってPCで見るのが楽しみです!
| Rating: | |
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| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/22 |
Reviewed by: ma.mazda
I wasn't expecting much from the food or the show, but it turned out to be quite enjoyable and delicious! When Michael came out, it was the best! I didn't know they had shows like this in Hawaii. The hula dancing was also wonderful. It's definitely worth experiencing at least once!
食事もショーも期待していませんでしたが、これが結構楽しくて美味しかった‼︎
マイケルが出てきた時は最高‼︎
ハワイでこんなショーをやってるのを初めて知りました。
フラダンスも素敵でした。
一度は是非‼︎
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
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| Packages: | 【9月限定キャンペーン!大人1名につきお子様1名無料】ビュッフェディナー(2階席) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/22 |
Reviewed by: Francine Vargas
OMG- my husband and I found this activity last minute, and we went ahead and booked with the hope that would be a cool experience. It went above and beyond on our expectations, and all I can say is that we are so happy we found you guys! My husband loves to snorkel, I on the other hand don’t.. I tried before and my hair usually gets stuck in the equipment, water comes inside of my ears and mouth... this is an Amazing alternative to snorkel, but much much better!
The whole staff was smooth and patient. You will see so many fishes, it’s def incredible! Worth every penny, and I even think they should charge more... 1st class experience!
| Rating: | |
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| Packages: | Original Package: Underwater Scooter Adventure with Pick-up from Waikiki |
| Attended as: | Couples |
| Posted on: | 2019/07/24 |
| Activity Date: | 2019/07/21 |
Reviewed by: yuki
The weather was great, and we were able to see a very beautiful sandbar! The snorkeling spot had strong winds and the water was a bit murky, but we were able to see some fish. The sandbar was deeper than I expected, about knee-deep. I checked a site that predicts the tides to decide when to go, but there were days that seemed deeper, so I think it would be good to confirm and choose a day within the possible range.
天気に恵まれ、とても綺麗なサンドバーが見られました!シュノーケリングのポイントは風が強く少し海は濁りが強かったですが、魚は見ることができました。サンドバーはひざ下くらいの深さで思ったよりも深かったです。潮の満ち引きを予測するサイトを見て決めましたが、もっと深そうな日もあったので、可能な範疇で確認して行く日を決められるといいと思います。
| Rating: | |
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| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2019/07/24 |
| Activity Date: | 2019/07/19 |
Reviewed by: かずえっち
A breathtaking spot often seen in TV shows and guidebooks! I wanted to go to the sandbar, so I signed up.
It was definitely the right choice! I highly recommend it!!
On my boat, Justin kept the energy up and it was a lot of fun. I tend to get seasick, so I took some motion sickness medication before joining. It didn't rock too much, so it wasn't a problem. The lunch on the boat was delicious too!
The sandbar had cloudy skies with occasional sunny breaks, and I took a lot of photos.
It would have been even better if it had been clear!
I had a great time snorkeling and paddleboarding.
I even got to see a sea turtle!!
テレビやガイドブックでよく見かける絶景スポット!サンドバーに行ってみたかったので申込みました。
参加して正解!オススメです!!
わたしの船はジャスティンさんが盛り上げてくれて楽しかったです。船酔いしやすいので酔い止めを飲んで参加しました。そんなに揺れずに気にならなかったです。船上ランチも美味しいですよ!
サンドバーは曇り空で時々晴れ間が見えて、写真たくさん撮りました。
快晴ならもっと良かったでしょうけど!
シュノーケルしたりSUPしたり楽しかったです。
ウミガメにも会えました!!
Aloha! This is the Captain Bruce's Paradise Ocean Tour. Thank you very much for participating. It seems you enjoyed the meals, activities, and encounters with the sea turtles! We, along with our guide Justin and the entire staff, sincerely look forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。お食事やアクティビティ、ウミガメとの出会いをお楽しみいただけたようですね!またのお越しをガイドジャスティン始めスタッフ一同心よりお待ち申し上げております。
| Rating: | |
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| Packages: | 午前発!カイルアタウン散策付きブランチビュッフェプラン |
| Attended as: | Couples |
| Posted on: | 2019/07/24 |
| Activity Date: | 2019/07/19 |
Reviewed by: あいう
They were talking to everyone else except us, completely ignoring us the whole time. It was a waste of time and money. I want my money back. I think the guide should prioritize the customers before enjoying their own meals and fun.
私達以外の人達にはみんなには話しかけていたのに、私達にだけ話しかけもせず、ずっとスルーでした。
時間とお金の無駄でした。
お金返してほしいです。
ガイドさんは自分達がご飯食べたり楽しむ前に、お客さんを優先したほうがいいと思いますよ。
This is the Captain Bruce's Paradise Sea Tour. We sincerely apologize for the discomfort caused to our customers due to the thoughtless actions of our staff. We take your feedback seriously, and we are committed to making prompt improvements. We truly appreciate your valuable opinions and the time you took to provide your comments.
キャプテンブルース天国の海ツアーです。この度は弊社スタッフの配慮のない行動によりお客様へ不快の念をかけてしまいましたこと心より深くお詫び申し上げます。ご指摘いただきましたことをスタッフ全員真摯に受け止め、早急に改善していく所存でございます。貴重なご意見そしてコメントへのお時間をいただきましたことを心より御礼申し上げます。
| Rating: | |
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| Packages: | 【7-9月限定】早朝発!朝食付き日の出観賞プラン |
| Attended as: | Couples |
| Posted on: | 2019/07/24 |
| Activity Date: | 2019/07/19 |
Reviewed by: なつみ
I was worried about having booked with an English guide and not understanding the safety regulations at all, but I was relieved to find that there were guides who had spent time in Japan and I could select Japanese text on the iPad! All the guides were cheerful, and I had a great time on the zip line! I was also happy to ride a buggy to the top of the mountain! The bumpy road felt like an attraction, and I enjoyed the journey to the zip line as well! I'm glad I went!
英語ガイドで予約してしまい、安全に関する規約について全くわからなかったらどうしようと思ってましたが現地には日本で過ごしていたことのあるガイドさんもいたりiPadで日本語での文が選べたりと不安は無くなりました!!ガイドさんがみんな陽気で、ジップライン もすごく楽しく行うことが出来ました!山?を上まで登るのにバギーに乗れたのも嬉しかったです!ガタガタ道でアトラクションの様でジップライン に行くまでの道も楽しめました!行ってよかったです!
| Rating: | |
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| Packages: | 送迎付き |
| Attended as: | Couples |
| Posted on: | 2019/07/23 |
| Activity Date: | 2019/07/19 |
Reviewed by: うめこ
It was my first time parasailing, so I experienced a bit of seasickness and felt a little dizzy up in the air, but thanks to the good weather, I was able to see beautiful scenery!
初めてのパラセーリングだったので、少し船酔いと、空の上でも酔ってしまいましたが、天気が良かったおかげで綺麗な景色を見ることができました!
| Rating: | |
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| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Friends |
| Posted on: | 2019/07/23 |
| Activity Date: | 2019/07/20 |
Reviewed by: Sammie
This was such a fun experience to share with my wife. This was our honeymoon and we really loved the fact that they took great pics of us on the underwater scooters while feeding the fish. Even after our ~20min turn was over, we still had an hour to snorkel and swim around which was amazing! I’ve never been so close to sea turtles in my life!!
| Rating: | |
|---|---|
| Packages: | BOB's Underwater Scooter Adventure (With Transportation) |
| Attended as: | Couples |
| Posted on: | 2019/07/23 |
| Activity Date: | 2019/07/20 |
Reviewed by: もたん
This was my second time going to the heavenly sea, and it was the right choice to use this company for the first time. I had an amazing time. The food was also very delicious!
天国の海へ行くのは2回目でしたが、初めてこちらの会社を利用し正解でした。最高にたのしめました。ご飯もとても美味しかったです!
Aloha! This is Captain Bruce's Paradise of the Sea Tour. Thank you very much for participating. Your words that you had an amazing time are truly encouraging. Thank you for the wonderful comments along with the lovely photos of the honu (sea turtles). We all look forward to welcoming you back again.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。最高に楽しんで頂けたとのお言葉、何よりも励みになります。ホヌの素敵な写真とともに、素敵なコメントありがとうございました。
またのお越しをスタッフ一同心よりお待ち申し上げております。
| Rating: | |
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| Packages: | 午前プラン |
| Attended as: | Couples |
| Posted on: | 2019/07/23 |
| Activity Date: | 2019/07/20 |
Reviewed by: ツキミ
I had no experience with surfing, but I participated with the feeling that it would be cool to surf in Hawaii. I can't speak English, but I think I was able to prepare the minimum necessary because the staff explained the precautions in Japanese during the video before the lesson. I could somewhat understand the lesson through English words. There were 8 of us with 2 instructors, but 4 of us were able to ride the waves right away, so it was effectively 1 instructor for every 2 people. My own performance wasn't great, but I had fun playing in the waves.
サーフィンは未経験でしたが、ハワイでサーフィンができたらカッコいいだろうなぁという感覚で参加しました。
英語は話せませんが、レッスン前のビデオでの注意事項、スタッフさんとが日本語で説明してくれたので必要最低限の準備はできたと思います。
レッスン自体は英単語でなんとなく理解できました。
8人で2人の先生でしたが、うち4人はすぐに波に乗れたので、実質2人に1人の先生に教えてもらいました。
私自身の出来は悪かったですが、波に遊ばれて楽しかったです。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Couples |
| Posted on: | 2019/07/23 |
| Activity Date: | 2019/01/08 |
Reviewed by: ウィズダム
I used the shuttle service from the hotel. First, I took a small bus from the hotel, then switched to a larger bus to reach the destination. At the site, someone who spoke Japanese provided explanations, but their level was somewhat intermediate, and there were parts where I couldn't understand what they were saying. We gathered at the designated time and traveled to the starting point in a vehicle similar to a Jeep. Three instructors (two men and one woman) helped us put on harnesses and explained the safety instructions in English.
We first walked up to a high point for about 10 minutes, then practiced at 100 meters and 200 meters to get a feel for it. The equipment was secure, and even as someone with a fear of heights, I felt safe and enjoyed myself. The course gradually got longer, ending with a total of seven zip lines and two suspension bridges (which were short and not scary at all). The instructors were very friendly, jokingly asking questions like, "What's your favorite food?" before we slid down and, at the end, "Who do you like among us?" They seemed to have a solid manual, and I felt completely safe as they paid close attention to safety.
The only downside was the cost. Considering the distance from Waikiki and insurance, it might be reasonable, but I think it could be about half of the current price.
ホテルからの送迎サービスを利用。まずホテルから小型バスに乗り,途中で大型バスに乗り換え現地まで移動。現地では日本語がしゃべれる方が説明してくれるのだが中途半端にうまいレベルでところどころ何を言っているのかわからない。指定時間に集合してジーブのような車でスタート地点まで移動。インストラクター3名(男性2,女性1)がハーネスをつけてくれ英語で注意事項を説明。最初に10分ほど高い位置まで歩いて,まず100m,200mで練習して感覚をつかむのだが,装具がしっかりしていて最悪両手を離しても平気で高所恐怖症の私でも安心して楽しめた。徐々に長くなっていき全部でジップライン7回と吊り橋(といっても距離も短くまったく怖くないレベル)2回で終わり。インストラクターの方がとてもフレンドリーで,滑る前に「好きな食べ物は?」とか(最後に)「私たちの中で誰が好きか?」とか冗談まじりに質問してくる。おそらくマニュアルがしっかりしているのだろうが,安全には細心の注意を払ってくれその面ではまったく不安を感じなかった。
唯一残念なのはやはり費用。ワイキキからの移動距離や保険なども込みなのだろうが,現状の半分くらいでもいいと思った。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2019/07/23 |
| Activity Date: | 2019/07/16 |
Reviewed by: アーチャン
This was my first time participating with my mother and my children, aged 3 and 7. I thought my 3-year-old might not be able to handle the dolphin swimming, but when we arrived at the spot, everyone dove into the sea! The 3-year-old was held by a staff member and got to see dolphins and sea turtles, and even ride on a paddleboard, which made them incredibly happy! The staff were all friendly and kept the kids entertained. We encountered dozens of dolphins, many sea turtles, and even baby turtles, making it the best day of our lives. The kids are now excitedly saying they want to join the manta ray program next time! Thank you to all the staff! I will definitely participate again next time!
今回初めて母と私と3歳と7歳の子供連れで参加しましたが3歳の子はドルフィンスイミングは無理かなぁと思いながらポイントに着くと全員海にダイブ!3歳の子はスタッフの方に抱っこされてイルカ、ウミガメを見せてもらったりパドルボードに乗せてもらって凄く喜んでました❗スタッフの皆さんがフレンドリーで子供達を楽しませてくれて何10頭ものイルカ先生、何匹ものウミガメ先生や赤ちゃん亀にも出会えて人生で一番最高な日になりました子供達は、次はマンタ大学にも参加したいと大騒ぎしています❗
スタッフの皆さん ありがとうございました☺️
次回も必ず参加させて頂きます✨✨
ALOHA! Dear Archon,
Thank you for participating in Dolphin University. I hope that your 3-year-old was able to join you in the water and see the dolphins, creating unforgettable memories. We look forward to welcoming you at Manta University next time!
MAHALO!
Dolphin Office
ALOHA ! アーチャン様
この度はイルカ大学へのご参加ありがとうございました。
3歳のお子様も一緒に海に入ってイルカを見れて、忘れられない思い出になってたら嬉しいな〜と思います。
次回はぜひマンタ大学でもお待ちしております!!
MAHALO !
イルカオフィス
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| Packages: | 【サマーキャンペーン】大人2名様で子供1名様半額!<07:30/11:00出港プラン> |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/07/18 |
Reviewed by: 外様大名
In Japan, I was able to immerse myself in the magnificent nature, forgetting the time while feeling the pleasant sunlight and breeze. It was an incredibly happy time, and my mother, who joined me, was very satisfied as well. My father, an experienced rider, participated in the advanced course and was also thrilled with horseback riding in Hawaii's stunning nature. Most importantly, I was overjoyed to see my 2-year-old son experience horseback riding for the first time during the 20-minute introductory course, which made me feel his growth. My wife, who had said she might ride if our son couldn't, ultimately didn't get to ride, but she was satisfied watching our son on the horse. Thanks to the very friendly staff, we had the best time.
日本では身を置くことができない雄大な自然の中で、時間を忘れて気持ちの良い日差しと風を感じることができました。それはとにかく幸せな時間で、一緒に参加した母も大満足でした。また、経験者である父が上級者コースに参加しましたが、父もハワイの雄大な自然の中での乗馬に大満足していましたし、何と言っても20分の体験コースで生まれて初めて乗馬を体験した2才の息子の姿を見て、成長を感じられたことが何よりも嬉しかったです。息子が乗れなかったら乗ればいいかなと言っていた妻は、結果的に乗ることができませんでしたが、息子の乗馬姿に満足していましたし、とっても感じの良いスタッフのおかげで最高の時間を過ごすことができました。
ご親切なレビューをありがとうございます!素晴らしい時間を過ごしていただけてとても嬉しいです。
THank you so much for your kind review! We are so glad you had a great time
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| Packages: | 体験コース(1時間) |
| Attended as: | Families |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/07/12 |
Reviewed by: koume
I saw in the reviews that there were few Japanese people, but coincidentally, the crew on our cruise included second-generation Japanese, so they felt very Japanese! The other two crew members were also friendly towards the Japanese guests, and we had a fantastic time! There were about ten Japanese participants as well! The scenery was amazing!
口コミを見ていると日本人が少ないとありましたが、
たまたまなのか私達がのったクルーズのクルーが2世の人で、もはや日本人でした!
その他2名のクルーも日本人に対して友好的で、すっごく楽しめました!参加の日本人も10名くらいはいました!景色も最高でした!
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| Packages: | 基本プラン(~2020年10月28日) |
| Attended as: | Couples |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/07/18 |
Reviewed by: aowy papa
I had some experience with horseback riding in Japan (it usually lasts about 10 minutes depending on the price), but here I was able to ride for a longer time (about 40 minutes) and basically guided the horse myself, which was fun (^O^). The horse was really smart, so even my second grader was fine! Additionally, we were able to go sightseeing in the town of Haleiwa along the way (this part was mixed with horseback riding and included a meal, so it was quite rushed at about 1 hour (^o^;), but there was also a separate course just for sightseeing). We also had a great encounter with sea turtles, which you can see with high probability!!!
乗馬は日本でも経験は有りましたが(料金によるけど大体10分未満位?)、それよりもっと長い時間乗馬(約40分)出来、基本的には自分でお馬さん誘導して楽しい(^O^)。お馬は凄く賢いのでうちの小2の子供でも大丈夫でした!。また、途中でハレイワの町観光にも行けました(こっちは乗馬とミックスすると食事込みで約1時間だったから凄く駆け足(^o^;)、別コースで観光のみも有りました)また、高確率て遭遇出来る海亀にもしっかり出会えました!!!
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| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/07/18 |
Reviewed by: ほんだびーと
There was a bit of trouble with the operating company at the meeting point. We arrived at the meeting location more than five minutes before the scheduled time. Then, a flashy bus with the "Dolphin & You" logo passed right in front of us, and thinking we had been left behind, we hurried to chase after it, but it just kept going. Since we had minimal luggage and didn't have our smartphones, we had no choice but to return to the hotel, where we received a call from the operating company... They said they had come to pick us up at the meeting point but since we weren't there, we could no longer participate in the tour.
Actually, the bus we chased after was a different bus picking up Western guests, while Japanese guests were supposed to be picked up by a smaller van (a plain white bus without the operating company's name or logo), which apparently arrived quite late on the day of the tour. Despite this, the operating company said, "Since this is a cancellation on your part, we cannot issue a refund. If you want to participate, please take a taxi to the harbor." I thought it was unreasonable to ask us to take a taxi to a location that takes an hour by car, and when I expressed my frustration asking, "Is this really our responsibility???" they reluctantly agreed to send someone to pick us up.
On the morning of the tour, a confirmation call was made to the hotel, but the staff member was not fluent in Japanese and did not provide detailed information during the prior call. Therefore, I recommend confirming what kind of bus will come to pick you up on the day of the tour.
Once we got on the boat, I thought the staff members were very kind and helpful. There were also staff members who spoke Japanese fluently. They were very high-energy, which might be a bit overwhelming if you’re feeling unwell. In my case, I think the strong winds contributed to my discomfort, and I felt that snorkeling might be tough for small children... My child cried a lot during the first attempt and couldn't handle it. Dolphins can only be seen underwater as dark shadows, so it might be better for children to see them from the boat.
I also brought an underwater camera, but it's quite difficult unless you're a good swimmer. Regarding clothing, I wore a rash guard and tights, and I think that was sufficient without needing to rent a wetsuit (the rental wetsuits are short types). As for belongings, you should definitely borrow a bath towel from the hotel and bring it with you. It can get a bit chilly on the way back, so it's better to take off wet rash guards and dry off with the bath towel before putting on a dry shirt.
As for tipping, which can be confusing for Japanese people, it didn't seem like it was strictly enforced. The Q&A section on the operating company's website also mentions that a small gesture is sufficient. I hope this information is helpful to everyone.
集合時に運営会社と少しとトラブルになりました。
私たちは集合場所に待ち合わせ時間の5分以上前から来ていました。
すると「ドルフィン&ユー」のロゴが描かれた派手めのバスが目の前を通り過ぎてしまったので、置いて行かれたと思い、慌てて追いかけたのですが、そのまま行ってしまいました。
荷物も最小限で、スマホも持っていなかったので、仕方なくホテルに戻ったところ、運営会社から電話が・・・。集合場所にピックアップにきたが、いないのでもうツアーには参加できないとのことでした。
実は我々が追いかけたバスは、欧米人客を拾っていく別便のバスで、日本人客はそれよりは小さいバンのようなバス(運営会社名もロゴもない、真っ白なバスです)が拾っていくことになってたらしいのですが、当日それが待ち合わせ時間よりもかなり遅れてきたのです。
・・・にも関わらず、運営会社がいうには、「そちらの都合のキャンセルなので、返金には応じられない。参加したければ、タクシーでハーバーまで来てください。」とのことでした。
車で1時間もかかるところに、タクシーで来いというのもどうかと思いますし、さすがに「それってこちらの責任なのですか???」と憤ったところ、渋々なんとか迎えにきてくれました。
当日の朝に確認の電話がホテルに掛かってきますが、そのときのスタッフは日本語が堪能ではなく、事前の電話でそこまで詳細な情報までは教えてはくれませんでした。
ですので、当日はどんなバスが迎えにくるのかを必ず確認された方がいいと思います。
船に乗ってからは、スタッフの皆さんとても親切で良かったと思います。
日本語がとても流暢なスタッフもいました。
とてもハイテンションなので、気分が悪くなるとちょっとしんどいかもしれません。
私の場合は、結構風が強かったのも原因かと思いますが、シュノーケリングは小さいお子さんは厳しいかも・・・という印象でした。
うちの子は、1回目で大泣きでダメでした。
イルカは水中で見ても、黒い影のようにしか見えないので、子供は船上で見た方がいいかもしれません。
あと水中カメラを持っていきましたが、泳ぎが得意な方でないとなかなか難しいです。
あと服装ですが、私はラッシュカードとタイツをはいて行きましたが、ウエットスーツ(貸しウエットスーツは短パンタイプです)を借りなくても、これで十分だと思いました。
荷物としては、バスタオルはホテルで借りて必ず持っていくべきでしょう。やはり帰りはちょっと寒いので、ぬれたラッシュガードなどは脱いで、バスタオルで体を拭って、乾いたシャツ等を着る方がいいと思います。
日本人が戸惑うチップですが、そんなにきっちり払っている感じはなかったです。運営会社HPのQ&Aにも書いてありますが、気持ち程度でいいと思います。
皆さんの参考になればと思います。
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| Packages: | 11:00 出港(2024年3月まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/21 |
| Activity Date: | 2019/07/18 |
Reviewed by: ふみちゃん
The weather was wonderful, and the color of the sea was just as I expected! I was worried if my elderly mother would enjoy it, but when we got off the boat and walked in the shallow water, she was satisfied to see sea turtles and fish up close.
I was the only one who went snorkeling, but the sea turtles came so close that I could almost reach out to them! It was a happy moment where we could gaze at each other without touching.
If I have the chance to go to Hawaii again, I would love to participate!
お天気にも恵まれて、思った通りの海の色でした!高齢の母が楽しめるか心配でしたが、船から降りて、浅瀬を歩くと、海亀や魚がすぐ近くで見れて満足してました^_^
私だけスノーケリングしましたが、海亀は本当に手が届くところまで近づいてきてくれました!触らないように、でも見つめ合える幸せな時間でした。
また、ハワイに行く機会があったら、参加したいです!
Aloha! This is Captain Bruce's Paradise of the Sea Tour. Thank you very much for participating this time. We are very happy to hear that your elderly mother was also satisfied. It seems that the sea turtles came close to you as well! We hope you will join us again next time. All of our staff are sincerely looking forward to your visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。ご高齢のお母様にもご満足いただいたようでとても嬉しく思います。ウミガメも近くまで来てくれたのですね!またの機会にぜひご参加くださいね。お越しいただけますことをスタッフ一同心よりお待ち申し上げております。
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| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2019/07/21 |
| Activity Date: | 2019/07/16 |
Reviewed by: hiro&naorin
I had a great time starting with the Polynesian Show, followed by Presley and Michael! I would like to see it again when I travel to Hawaii!
ポリネスアンショーから始まり、プレスリー、マイケルととても楽しめました!
またハワイ旅行の時には、観たいと思っています!
Thank you very much for attending. We are very pleased to hear that you enjoyed your time with us. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
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| Packages: | ショーチケット(2階席) |
| Attended as: | Couples |
| Posted on: | 2019/07/21 |
| Activity Date: | 2019/07/15 |
Reviewed by: koume
Unfortunately, the weather was a bit bad and we couldn't go out to the sea, so we didn't get to see the sea turtles. However, we were able to see a lot of fish like Nemo! The Japanese guide, Chieko, and her partner, Dan, provided great support for us!
残念ながら天候が少し悪く沖まで出られず、ウミガメには会えませんでしたが、
ニモみたいなお魚をたくさん見れました!
日本人ガイドのちえこさんもパートナーのダンさんも、日本人をしっかりサポートしてくれます!
Thank you for joining the morning tour. On that day, the tide was at -0.1ft, exposing the coral reef rocks, so unfortunately, we could only explore the inside. However, swimming in the inner area can be enjoyable as you can see the fish up close. I hope next time we can show you the sea turtles.
We would be delighted if you both could join us again on your next trip to Hawaii. We are always here waiting for you.
Thank you very much. Mahalo!!
この度は午前のツアーにお越しいただき、ありがとうございます。この日の午前は珊瑚礁の岩が水面から出ているー0.1ftの引き潮でしたので、残念ながらインサイドのみとなりました。でも内側を泳ぐ時の方が目の前でお魚さんが見れるので楽しかったりもするんですよ。次回こそはウミガメさんをお見せ出来ればと思っています。
ぜひまたハワイにお越しの際にはお二人でツアーにリピートしていただければ嬉しいです。いつでもお待ちしております。
本当にありがとうございました。Mahalo!!
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| Packages: | 7:00スタート |
| Attended as: | Couples |
| Posted on: | 2019/07/21 |
| Activity Date: | 2019/07/17 |
Reviewed by: ALQ
We arrived at the scheduled time and greeted by our NASA ambassador, astronomer, Greg.
He was so enthusiastic and pointed so many amazing things to see in the night sky. My favorite was seeing Saturn! The GPS telescope was very impressive.
It was a beautiful location to learn about the stars, planets, and our solar galaxy as the sun went down over the horizon.
We will be back!
Mahalo!
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| Packages: | Buy One, Get One FREE! Star Show at Four Seasons (Lagoon 1) |
| Attended as: | Couples |
| Posted on: | 2019/07/20 |
| Activity Date: | 2019/07/19 |
Reviewed by: Darrin
Amazing location
Fantastic crew
Ohhhhhh and that water !!!!!!!
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2019/07/20 |
| Activity Date: | 2019/07/15 |
Tips and suggestions
Reply from activity provider
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Aloha
I am sorry that conditions were less than ideal on your tour.
Our boat is actually certified for 97 passengers. We will talk to our staff about openinig up the top deck from the begining. Usually for larger groups we do allow that. There should be room for everyone to move around comfortably from the onset.
We have a no cheese option for both the beef and veggie burger. We are constantly trying to improve our program. We actually just got our Liquor License and have been discussing different beverage options.
The swim with the dolphins and snorkeling vary based on conditions and their behavior. Ideally we like to have longer, closer views of the animals in their natural enviornment. Usually we see turtles and a variety of fish. Occassionally other cool sea life like eels, rays and even monk seals.
We are glad you enjoyed the slide. And hope you can come back with us sometime so we an make the experience and memory better for you.
Kind regards