Reviewed by: Deanna Merry
Our family had an amazing time!! The crew was super friendly and fun!! The captain was great and the grill master the burgers were amazing!! Tyson was great answering our questions about the area.
Julia was funny and very informative about the area.
The drive over to the marina was absolutely amazing the view was incredible. I’ve never snorkeled before but felt super safe we saw sea turtles and all kinds of fish!! Would highly recommend this outing ️☀️ it was one of the highlights of our trip.
We thought it was really cool that some of our favorite movies were filmed around the area also.
Jurassic Park, Pirates of the Caribbean and 50 frost dates. Great memories were made for me and my kids thanks until next time Oahu. Mahalo
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2023/06/24 |
| Activity Date: | 2023/06/22 |
Reviewed by: HIDDY
During my stay in Hawaii, the best experience by far was this tour.
● The scenery used in Jurassic Park. Specifically, there are vast grasslands with steep cliffs visible in the distance.
● Then, we crossed the forest and viewed Diamond Head from the top of a hill.
● This might be seasonal, but on the way back through the forest, the guide shared edible fruits and plants, keeping things interesting.
● The horses were calm, and there were few bugs, providing a rich experience. Since there was no trotting or galloping, I recommend it for beginners! Even as an experienced rider, I was completely satisfied without any fast-paced riding.
ハワイ滞在中、間違いなく最高の体験はこのツアーでした。
●ジュラシック・パークでも使われた風景。具体的には、草原が広がり遠くに切り立った崖が見えます。
●そして森を越えて、丘の上からダイアモンドヘッドを眺めました。
●これは季節限定かもしれないですが、帰りの森の中でもガイドさんは食べられる木の実や草を渡してくれて飽きさせない内容でした。
●馬たちもおとなしく、虫も少ない、心豊かな経験を得られました。速歩や駆け足はやらないので、初心者の方もオススメです!経験者ですが、速歩などなくても大満足でした。
| Rating: | |
|---|---|
| Packages: | 映画ロケ地+山+海コース<2時間/送迎付き> |
| Attended as: | Couples |
| Posted on: | 2023/06/24 |
| Activity Date: | 2023/06/01 |
Reviewed by: Jimmy
It was cold - the boat ride and the water condition once we arrived. The visibility of the water was very poor. We didn't see any fish. It was just an unpleasant experience. We did this tour with another company many years ago and it was very nice. I understand weather conditions are outside the tour company's control but they can warn customers when they know it's bad and provide options to cancel the tour.
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families |
| Posted on: | 2023/06/24 |
| Activity Date: | 2023/06/01 |
Reviewed by: Cevo
This was a great day after wedding activity. We made this an optional activity for our friends and family the day after our wedding ceremony. The live music and stories on board were even better than we expected and they knew and played our first dance song! the views and experience are really special. We had done a smaller catamaran experience before but halfway through the wedding party for that wedding were all getting seasick (partially from hangovers but the rocking didn't help). This boat is large enough you don't feel a thing and it's in the bay with calmer waters. I highly recommend!
Mahalo for your review and nice picture! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families |
| Posted on: | 2023/06/24 |
| Activity Date: | 2023/06/08 |
Reviewed by: Raghu
One of the best tour. You would have lot of fun driving these ATVs in the Jurassic park.
| Rating: | |
|---|---|
| Packages: | 2-hour ATV Tour [Morning Package] |
| Attended as: | Families with Young Children |
| Posted on: | 2023/06/24 |
| Activity Date: | 2023/06/02 |
Reviewed by: ひでき
The horse I rode was "Holoholo."
It was gentle and a bit slow.
I don't think it's a common experience for a complete beginner to ride a horse for two hours straight.
It's okay if you can't understand English.
I recommend it.
乗った馬は『ホロホロ』ちゃん。
おっとりしてて遅れ気味。
二時間ど素人が馬に乗り続けるなんてそうできる体験じゃないと思います。
英語聞き取れなくても大丈夫です。
おすすめします。
| Rating: | |
|---|---|
| Packages: | 映画ロケ地+山+海コース<2時間/送迎付き> |
| Attended as: | Couples |
| Posted on: | 2023/06/24 |
| Activity Date: | 2023/05/30 |
Reviewed by: ひろちゃん
I was able to enjoy various activities freely within the time limit. There were few Japanese customers and staff, but there were staff members who could speak Japanese, so it wasn't a problem. However, I felt that the free time was quite long.
いろんなアクティビティを時間内に自由に遊ぶことができました。日本人のお客さん、スタッフは少なかったですが、日本語を話せるスタッフがいるので問題なかったです。ただ自由時間が結構長かったかなという印象です。
Thank you for participating in the tour and for sharing your photos. From all of us at KBOS.
この度はツアーへのご参加、お写真シェアして頂きありがとうございました。 KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2023/06/24 |
| Activity Date: | 2023/06/02 |
Reviewed by: こぶお
The view while ascending was very beautiful.
During the descent, the wind blew strongly, causing a loss of balance and I fell into the sea.
I was wearing a life jacket, so I didn't drown.
I think the probability of falling is low, but I believe it's wise to be cautious on windy days or when there is a significant weight difference between two people.
上がっている時の景色はとても綺麗でした。
降下している最中に、風が強く吹いてバランスが取れなくなり海に落下しました。
ライフジャケットを着ていたので溺れませんでした。
落ちる確率は低いと思いますが、風が強い日や、2人の体重差がある場合などは気をつけた方が良いと思いました。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル |
| Attended as: | Couples |
| Posted on: | 2023/06/24 |
| Activity Date: | 2023/06/04 |
Reviewed by: こうたいまま
First of all, it was great that a Japanese staff member assisted us upon arrival, making everything easy to understand. After that, it was all in English, but we managed somehow despite the language barrier. Riding the four-wheeled buggy was a thrilling and exciting experience, like an attraction at a theme park! The instructions mentioned that long pants were required, but in reality, most people were wearing shorts. Anyway, the dust was incredible, so our clothes got dirty. We spent two hours enjoying beautiful scenery and navigating bumpy roads while having a blast, and I was very satisfied!
まず、現地到着時は日本人スタッフの方が対応していただけたのでわかりやすくて良かったです。後は英語のみですが わからないなりになんとかなりました。四輪バギーはテーマパークのアトラクションのようにスリルあってエキサイティングな経験でした!注意事項で長ズボン必須とありましたが 実際はみんな半パンがほとんどでした。とにかく砂ぼこりがすごいので服は汚れます。2時間 キレイな景色を見たり デコボコ道をギャーギャー言いながら進んで行き 大満足でした!
| Rating: | |
|---|---|
| Packages: | 2時間コース<送迎付き> |
| Attended as: | Families |
| Posted on: | 2023/06/24 |
| Activity Date: | 2023/06/22 |
Reviewed by: のえる
Parasailing itself was very enjoyable! However, since there were about 10 people on the shared boat and we took turns flying in groups of 2 to 3, you have to wait on a rather rocky boat while others are parasailing. I got quite seasick, so motion sickness medication is a must.
パラセーリング自体はとても楽しかったです!
ただ、10人程度の乗合船で、2〜3人ずつ順番に飛ぶため、他の人のパラセーリング中は結構揺れる船で待機することになります。
かなり船酔いするので、酔い止めは必須です
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル |
| Attended as: | Couples |
| Posted on: | 2023/06/23 |
| Activity Date: | 2023/06/16 |
Reviewed by: Linda TM
My family wanted to do the Horseback riding while vacationing in Hawaii.
This location was AMAZING! We drove out to the other side of the island, which was pretty awesome to be away from the touristy rside.
Our tour guide was a young gal who treated my family GREAT! She was very professional, kind and knowable about horses. I believe her name was Freda
The path (trail) we took was absolute Breathe taking. The ocean is sooooooo beautiful. Better than the tourist side! Even the grassy trails were . The horses are beautiful, well trained and they looked professionally cared for.
I rate Frida , the horses, the trail with 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Now… as for the other gal (straight blonde hair) who also was NOT our tour guide. I believe her name was Phoebe Giving her ⭐️
She was not interested in interacting with my family.
Wow.. as soon as youngsters arrived for their tour… Phoebe, was SOCIAL and guided them with EVERYTHING and she was giddy too. Total change.
We were all grouped together but would be toured separately. When she spoke out she said, you’ll go out separately and you’ll be taken out by me or Freda. Bam, I already knew she wasn’t going to be our tour guide because we weren’t young as the other group. She wanted to tour the ones closest to her age group. That’s perfectly fine but you’re not supposed to make it so obvious.
Anyhow, we were so PLEASED to have Freda guide us. She made this experience GREAT that we would do this again with her!
#Freda
| Rating: | |
|---|---|
| Packages: | Standard Daytime Horseback Rides |
| Attended as: | Families |
| Posted on: | 2023/06/23 |
| Activity Date: | 2023/06/22 |
Reviewed by: Linda TM
First timers here! Crew is VERY organized and well experienced! From the moment we checked in t thru departing the crew handled customers with so much respect. .
Live band with GREAT, the funnies were actually funny and the activities were super fun! So happy to have experienced those with my family.
Would definitely pick this company again if I return to vacation in Hawaii.
Mahalo for sharing your experience and the picture! We look forward to seeing you again. - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families |
| Posted on: | 2023/06/23 |
| Activity Date: | 2023/06/20 |
Reviewed by: アッキー
I couldn't make a reservation until the last minute, but they were very kind and responded quickly. It was great since I wouldn't have been able to go on my own!
The waves were huge due to high tide, and I got swept away by the waves several times. Although the water wasn't clear, thanks to the high tide, I was able to see sea turtles!
I also saw a lot of fish, which was nice.
Since the water can be cold, those who are sensitive to the cold might want to wear a wetsuit.
予約開始ははギリギリでないとできなかったのですが、早めに対応して下さりとても親切でした。個人ではなかなか行けないので良かったです!
満ち潮のときだったのですごい波で、何度も波に流されました。透き通った海ではなかったのですが、満ち潮のおかげでウミガメが見れました!
魚もたくさん見れてよかっです。
体温を奪われるので、寒がりの方はウエットスーツがある方がいいかもです。
| Rating: | |
|---|---|
| Packages: | 12:00スタート |
| Attended as: | Couples |
| Posted on: | 2023/06/23 |
| Activity Date: | 2023/06/14 |
Reviewed by: アッキー
Kayaking was really fun, but unfortunately, the weather was terrible. It was pouring rain, so I gave up. I wanted to do more. It was tough carrying everything on the sandy beach.
In the afternoon, it cleared up, and I had a great time playing with the bodyboard. It felt amazing when I was able to ride the waves! I wish the weather had been better.
カヤックはすごく楽しかったけど、あいにく天気。どしゃぶりだったので、諦めました。もっとしたかったです。砂浜で運ぶのが大変でした。
午後は晴れてきたので、ボディーボードをして遊んだのがすごく楽しかった。波に乗れたときはすごく気持ちよかった!
天気が良ければなーと残念です
Dear Akki,
Thank you for visiting our store. Despite the bad weather, we are glad to hear that you enjoyed kayaking. When you come back to Hawaii, please be sure to visit Kailua again. All of our staff are looking forward to welcoming you back.
Thank you!
Kailua Beach Adventures, Japanese Staff
アッキー様
ご来店ありがとうございました。
悪天候の中のカヤックでしたが、楽しんで頂けたようでよかったです。
またハワイにお越しの際は、是非ともカイルアに遊びにいらしてください。
スタッフ一同、心よりお待ち致しております。
ありがとうございます!
カイルアビーチアドベンチャーズ 日本語スタッフ一同
| Rating: | |
|---|---|
| Packages: | セルフガイドカヤックツアー(送迎付き)(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2023/06/23 |
| Activity Date: | 2023/06/13 |
Reviewed by: アッキー
The weather was great, with a blue sea and blue sky, and I had so much fun! I felt like a bird. I flew high, but I wasn't scared at all. The boat ride felt like a roller coaster and was a bit scary. If you're not good with that, it's better to sit at the front. The meeting point is hard to find, so it's best to arrive early.
天気がよく青い海に青い空ですごく楽しかったです!鳥になった気分でした。
高く飛ぶけど全く怖くなかったです。
ボートでの移動がジェットコースターみたいで怖かったです。苦手な方は前に乗る方がいいです。
集合場所が分かりにくいので、早めに行く方がいいです。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル |
| Attended as: | Families |
| Posted on: | 2023/06/23 |
| Activity Date: | 2023/06/11 |
Reviewed by: オキナワ
1. The meeting place is a small building, so it can be easy to miss, but it's located right in the parking lot!
2. The reception staff, drivers, and photographers are all locals, but everything worked out fine! The atmosphere is very homey, so you can enjoy it in a relaxed way!
3. Even if you arrive on time, you will have to wait about 30 to 40 minutes because the departure won't happen without the parasailing board.
4. If you have a GoPro, the local drivers are quite enthusiastic and you might end up being dunked into the water while floating in the air, so it's best to check if it's waterproof. Also, you can get photos taken for $40, but if you have a GoPro, you probably won't need it!
It might be better to avoid taking selfies with your phone on a selfie stick, as there's a chance your phone could fall. It gets quite bumpy.
5. While waiting for your turn for parasailing or after finishing, the driving can be quite wild, so be careful of seasickness.
As a reference, I saw some people giving tips of $5 or $10 to the drivers, but only about 2 out of 10 people did so.
参加する方は、
1、集合場所が小さい建物なので見逃しやすいですが、駐車場の中にぽつんとあります!
2、受付の人、運転手、カメラマン全て現地の人ですがどうにかなりました!雰囲気はアットホームなので、ノリで楽しめます!
3、集合時間に間に合っても、パラセーリングするためのボードがないと出発しないので、集合時間から30〜40分待たされます。
4、GoProお持ちの方は、向こうの運転手のサービス精神で空に浮いている状態から水の中に突っ込まれると思うので、防水確認した方がいいです。また40ドルで写真撮ってもらえますが、GoProある方は、いらないと思います!
携帯を自撮り棒で撮るのは、携帯落ちる可能性があるので控えた方がいいかもしれません。
結構振り回されます。
5、パラセーリングの順番待ってる時・また終えて待っている時、めちゃくちゃ運転がワイルドなので船酔いに気をつけてください。
参考までにチップは、運転手に5ドルか10ドル渡してる方いましたが、10人中2人ぐらい渡してました。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル |
| Attended as: | Couples |
| Posted on: | 2023/06/23 |
| Activity Date: | 2023/06/18 |
Reviewed by: Kaz
We had the best time on our jungle tour . Our tour guide was outstanding . Funny, informative and we were captivated from the moment we sat in the seats and took off , until we returned back to where we started. It was the highlight of our tour experience. I would give this tour an outstanding rating!
Unfortunately the next tour was a huge disappointment, the movie tour.
While it was interesting seeing the cardboard signs where all the movies took place, there were little if no remaining evidences that any movie ever were filmed there. That was my mistake as the driver explained that all props must be removed.
Our driver mentioned immediately that he had “ deadpan humor” which sorely missed the mark. While he was knowledgeable and his information was interesting, his style of presentation was filled with unnecessary repetitive words “Also here within here collectively also here “ . My suggestion would be to work on simplifying the dialogue to keep the.audience engaged. Sadly, we decided to leave after the tour missing the last tour we had paid for.
| Rating: | |
|---|---|
| Packages: | Best of Kualoa Combo - Movie Tour, Jungle Tour, Farm Tour & Lunch |
| Attended as: | Families |
| Posted on: | 2023/06/23 |
| Activity Date: | 2023/06/21 |
Reviewed by: ひろちょ
At first, I was scared, but seeing Waikiki from the ocean, I was moved by the vast sea. The view was amazing. The staff were also very friendly and approachable, which I appreciated.
最初は怖かったですが、海から見るワイキキ、広大な海に感動しました。最高の眺めでした。
スタッフの方もとても気さくに接して頂き、ありがたかったです。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル |
| Attended as: | Couples |
| Posted on: | 2023/06/23 |
| Activity Date: | 2023/06/14 |
Reviewed by: ひろちょ
The staff spoke Japanese and were very kind, which made for a wonderful experience. I got to see sea turtles in the beautiful ocean, and it was the best experience. I would love to participate again.
スタッフが日本語話せてとても親切な人でとても楽しめました。
綺麗な海でウミガメにも会えましたし、最高の体験が出来ました。また参加したいです。
Aloha! Thank you very much for participating in the Captain Bruce's Paradise Ocean Tour. We are so happy to receive such a wonderful review of "the best experience." Our entire staff will do our best to ensure that when we meet you again, you will enjoy it just as much, if not more. Mahalo!!
アロハ! この度はキャプテンブルース 天国の海ツアーにご参加いただき誠にありがとうございました。
”最高の体験”なんてとっても嬉しいレビュー。ひろちょ様にまたお会いできる日にも同じ、いえそれ以上に楽しんで頂けるようスタッフ一同頑張ります。マハロ!!
| Rating: | |
|---|---|
| Packages: | 午前プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2023/06/23 |
| Activity Date: | 2023/06/15 |
Reviewed by: オキナワ
For those participating in this tour:
1. As you will get covered in sand, it's recommended to wear all black clothes or clothes and shoes that you don't mind getting dirty.
2. Using a locker is not mandatory for this tour, but it's definitely better to use one. (The locker fee is $5, payable in cash or credit. You can access it multiple times!) Your belongings will also get sandy. I think it's fine to have just one phone among your group!
3. Since you'll be covered in sand, your face will also be quite dirty, so it would be great to have a makeup pouch (makeup remover wipes would be ideal).
4. After participating in this tour, I had a hamburger at a café, and since it's American-sized, I recommend sharing one between two people!
If you keep these three points in mind, I believe you'll have a fun tour! As for safety, you can feel secure watching the Japanese video. The local guides will speak in English, but you might be able to understand the atmosphere!
Regarding tips, it's not mandatory for this tour or others. When I participated, there were six groups, but only two or three gave tips!
このツアー参加する方は、
1、服装は、全身砂まみれになるので、真っ黒な服や汚れてもいい服・靴がおすすめです。
2、ロッカー預かりに関しては、このツアー必須ではありません。が、絶対に預けたほうがいいです。(ロッカー代5ドルは、現金・クレジット支払いできます。取り出し何度もできます!)
荷物も砂まみれになります。携帯も砂まみれになるので、誰か一台あればいいと思います!
3、砂まみれになるので、顔も砂でひどいので、
メイクポーチ(メイク落としシートとかあれば最高)もあるといいと思います。
4、このツアー参加した後、カフェでハンバーガーを食べたのですが、アメリカンサイズなので2人で一つがおすすめです!
この3点に気をつけて参加して頂ければ
きっと楽しいツアーだと思います!
安全面に関しては、日本語動画を視聴するので安心してください!あとは現地の方の英語トークですが、雰囲気でわかるかもしれません笑
このツアーも他のツアーもそうでしたが、
チップに関しては必須ではありません。
私が参加した際6組いましたが、チップを渡した方は、2?3組?でした!
| Rating: | |
|---|---|
| Packages: | 2時間コース<送迎付き> |
| Attended as: | Couples |
| Posted on: | 2023/06/23 |
| Activity Date: | 2023/06/20 |
Reviewed by: Couple in summer
I like this activity a lot because the team is nice. They play music and sing songs which makes the vibe very enjoyable. Activities included snorkeling, paddle boarding, kayaking, and beach volley.
Mahalo for the review! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Couples |
| Posted on: | 2023/06/23 |
| Activity Date: | 2023/06/20 |
Reviewed by: yakko
Emi and Natsue, the Japanese staff, were very kind and provided thorough explanations. The tour included a round-trip shuttle, lunch, and bicycles (for those who can't ride, there is also a bus to Kailua Town) for a full five hours. The rental of mats and bodyboards was also good. I think this is perfect for those who want to relax on the beach but also want to shop and see Lanikai Beach. It was also appreciated by Japanese guests that there were changing rooms and lockers. I will use this service again. Thank you!
日本語スタッフのえみさんとなつえさん。
とても親切で説明も丁寧でした。(all日本語です)
ツアー内容も往復シャトルとランチと自転車(乗れない人はカイルアタウンへのバスもあり)でたっぷり5時間。ゴザやボディーボードの貸出もgood。
ビーチでのんびりしたいけど、買い物もしたい!ラニカイビーチも見たい!という人にはぴったりだと思います。
更衣室やロッカーがあるのも日本人にはありがたかったです。
また利用します。ありがとうございましたー!
Dear Yakko,
Thank you for participating in the tour and for your review. We are glad to hear that you enjoyed Kailua so much. Please do come and visit us again. We look forward to seeing you.
Sincerely,
Kailua Beach Adventures Japanese Staff
yakko様
ツアーにご参加及びレビューのご記入ありがとうございました。
カイルアをたくさん楽しんで頂けたようで私どもも嬉しく思います。
また、是非是非遊びにいらして下さい。
お待ち致しております。
カイルアビーチアドベンチャーズ 日本語スタッフ一同
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン(2024年3月まで) |
| Attended as: | Friends |
| Posted on: | 2023/06/22 |
| Activity Date: | 2023/06/20 |
Reviewed by: Erick
My family and I really enjoyed the sandbar tour. We did AM tour without lunch. Donuts and beverages were provided. I enjoyed snorkeling, paddle boarding, the live music, and friendliness of the crew. I recommend the sandbar tour and would do it again.
Mahalo for your review! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2023/06/22 |
| Activity Date: | 2023/06/20 |
Reviewed by: ふみちゃん
It was great to travel by boat while listening to live music; it really added to the experience. Although we didn't go to a sandbar, the sea was beautiful, and we saw plenty of fish swimming around. Even as a beginner, I was taught carefully, and there were no dangerous spots at all. I could feel that all the staff were eager to make it enjoyable for everyone. However, I was disappointed that while the Japanese staff were very friendly to foreigners, they didn't seem as welcoming to Japanese guests.
生演奏を聴きながらの、船での移動盛り上がってとても良かったです。
サンドバーにはならなかったのですが、海も綺麗で魚が泳ぐところを沢山見れました。初心者でも丁寧に教えて頂き、危ないところは、ひとつもなかったです。スタッフのみんなも楽しませようという姿勢が感じられました。ただ、日本人のスタッフが外人には凄く良いのに対して、日本人にはあまり感じよくなかったので、がっかりしました。
Thank you very much for participating in the tour. We are glad to hear that you were able to enjoy the tour with peace of mind, but we sincerely apologize for any discomfort caused by our staff's attitude. We will share your feedback with our team and use it to improve our services further. Thank you for your valuable comments. From all the KBOS staff.
この度はツアーにご参加頂き誠にありがとうございました。安心してツアーを楽しんで頂けた様ですが弊社スタッフの態度によって不快な思いをさせてしまい大変申し訳ございませんでした。頂きましたご意見はスタッフ内で共有させて頂き、更なるサービス向上に向けて役立てていく所存です。貴重なご感想を頂きありがとうございました。KBOS スタッフ一同
| Rating: | |
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| Packages: | 午後プラン |
| Attended as: | Families |
| Posted on: | 2023/06/22 |
| Activity Date: | 2023/06/20 |
Reviewed by: 最悪の思い出
The plan included lunch. The people around us at our assigned seats were already eating or had finished their meals, so we thought we should go get our food ourselves. When I asked if I could take this (something like a sandwich), a Japanese woman came over and said not to take it because the staff would bring it. However, no one brought us lunch no matter how long we waited. The staff had said they would bring it, but they didn't. There was a lack of responsibility. It wasn't a cheap tour, and since it was stated that lunch was included, we went without eating... I even went to get it because that person said they would bring it. The way she said it was quite harsh. What should have been a fun activity turned into an unpleasant memory. I swam on an empty stomach, felt unwell, and couldn't enjoy myself. It's really disappointing because the other crew members were very kind and friendly.
プランには昼食つきとありました。席を振り分けられ座った場所の周囲の人たちはすでに食事中か食事が済んでいたので自分たちで食事をとりに行くのだと思い取りに行ってコレ(サンドイッチのようなもの)を持って行っていいか聞くと日本人?の女の人がやってきてスタッフが持ってくるから取るなと言いました。しかし待っても待っても誰も昼食を私達に運んではくれませんでした。
スタッフが持ってくると日本人?の女のスタッフは言ったのに持ってこなかった。 責任感が無さすぎる。安いツアーでもないのに昼食があるって書いてたからわざわざ食べずに行ったのに...それもわざわざ取りに行ったのに持ってくるとあの人は言いました。言い方もかなりキツめでした。楽しいはずのアクティビティーが嫌な思い出になった。 空腹のまま泳いで気分も悪いし楽しめませんでした。他のクルーの人達はとても親切で優しかったから本当に残念です。
I sincerely apologize for the inconvenience regarding lunch this time. Unfortunately, we were unable to provide lunch, and I regret that this has affected what should have been an enjoyable experience for you.
In response to this incident, we held an urgent meeting with the crew to prevent a recurrence. We will ensure that such issues do not happen again in the future. While I cannot guarantee that this will improve your mood, we have decided to refund the cost of lunch in hopes of making amends.
Once again, I apologize sincerely. I am truly sorry.
Haruka/ KBOS
この度昼食の件でご面倒をおかけし大変申し訳ございませんでした。
今回は結局昼食をお渡しすることができず、またせっかく楽しいご気分でお帰りいただけたはずの体験を
このようなことで害してしまいましたことをお詫び申しあげます。
今回の件を受けまして再発防止についてクルーの緊急ミーティングを行いました。
今後はこのようなことがないよう徹底してまいります。
また、このようなことでお客様のご気分が晴れるかはわかりませんが
少しでも挽回させていただければと考えランチ代をご返金させていただきました。
改めてお詫び申し上げます。大変申し訳ございませんでした。
Haruka/ KBOS
| Rating: | |
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| Packages: | 午後プラン |
| Attended as: | Couples |
| Posted on: | 2023/06/22 |
| Activity Date: | 2023/06/20 |
Reviewed by: Winston
The service provided by the tour guide couple was excellent. I was satisfied with the tour itself, including the transportation, guidance to the snorkeling points, and snacks afterward. It was also nice that the tour photos were uploaded to Facebook. The only disappointment was not being able to see any sea turtles. It seems that whether you can see them or not varies by day and between morning and afternoon.
ツアーガイドの夫婦のサービスは最高に良かった。送迎、シュノーケルポイントへの案内、終了後のスナック等ツアー自体には満足。ツアーの写真がFBにアップされるのも良かった。唯一ウミガメが見れなかったのは残念だった。日によってや、午前午後で見れるとき、見れないときがあるみたいだった。
| Rating: | |
|---|---|
| Packages: | 7:00スタート |
| Attended as: | Couples |
| Posted on: | 2023/06/22 |
| Activity Date: | 2023/04/20 |
Reviewed by: ハンギョドン
I can't speak English at all, but when we arrived at Kualoa Ranch, a Japanese guide explained the location of the restrooms, the check-in points for each activity, and the return time, after which we dispersed. We each completed the check-in for our activities. We chose the Raptor (buggy). All check-ins were in English. I was able to watch the Japanese version of the briefing. If you show your Japanese driver's license at check-in, you receive a wristband, and only those wearing the wristband can drive. During the activity, we stopped three times, and the guide provided explanations after we got out of the vehicle, but everything was in English, so I didn't understand. However, since I don't often get the chance to drive on off-road paths, it was very exciting and fun.
全く英語喋れませんが、クアロアランチに着いたら日本語のガイドさんからトイレの場所や各アクティビティの受付の場所、帰りの時間などの説明があり、一度解散。
各々のアクティビティの受付を済ませます。
私達はラプター(バギー)でした。受付は全て英語です。
ブリーフィングは日本語版を見させてもらいました。受付時に日本の免許証を見せればリストバンドをもらいリストバンドをつけてる人のみ運転できます。
アクティビティ最中は3回止まり、車から降りガイドさんの説明がありますが全て英語の為、意味分からず、、
しかし、オフロードの道を運転する機会がないので、とてもエキサイティングで楽しかったです。
| Rating: | |
|---|---|
| Packages: | 2時間コース<送迎付き> |
| Attended as: | Couples |
| Posted on: | 2023/06/22 |
| Activity Date: | 2023/06/20 |
Reviewed by: HAPpyzipper
This is a great course! My daughter (16) and I had the best time. The scenery, staff (especially Lauren, Claire and Mailan) and safety measures were all incredible! We enjoyed the variety of lines, repels, and bridges. Highly recommend CLIMBworks!
| Rating: | |
|---|---|
| Packages: | Zipline Adventure |
| Attended as: | Families |
| Posted on: | 2023/06/21 |
| Activity Date: | 2023/06/19 |
Reviewed by: たのしんだ
It was more fun than I expected.
Go, Michael!
There was also a live band, which was great.
There was even Presley, so the genre was diverse and I wasn't bored at all.
予想以上に楽しかったです。
マイケルがんばれ!
生バンドもあったのでとても良かったです。
プレスリーもいたのでジャンルが幅広く退屈しなかったです。
Thank you very much for attending the Rockafella Rockin' Show. We are very pleased to hear that you enjoyed the performances of Elvis, Michael, and the Hawaiian show. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラ ロッキンショーにご来場頂きまして、誠に有難うございます。エルビスやマイケルそして、ハワイアンショーなど楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ショーチケット |
| Attended as: | Couples |
| Posted on: | 2023/06/21 |
| Activity Date: | 2023/06/19 |
Reviewed by: Natalie Gutierrez
Cheif's Luau is a MUST DO!!! This was our favorite thing we did on our entire trip to Hawaii. If possible, pay for transportation included. The ride to the luau was fun and informative - it was like a mini tour because the guide taught us some Hawaiian words, fun facts, gavw us cultural insights, and even made jokes! This was literally the best thing ever! This is perfect for everyone! Kid friendly, but also perfect for couples and families alike. In fact, the Luau was so great that I think mostly adults would appreciate all the effort made by Cheif and Tamatoa! Best fire show also!! 10/10
| Rating: | |
|---|---|
| Packages: | Royal Package w/ Pick-up: Premium Seating, Flower Lei Greeting & 3 Drinks |
| Attended as: | Families |
| Posted on: | 2023/06/21 |
| Activity Date: | 2023/06/19 |
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Reply from activity provider
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Mahalo for joining our tour and sharing your review. We're sorry to hear that the weather was not great and you had a disappointing experience snorkeling on the day of your tour. We hope your Hawaii vacation will still be a memory to remember to make you want to come back and visit us again.