Reviewed by: MsTravelGal
Everything you want in a luau...take your sandles off, walk by a lagoon at sunset while drinking a mai tai, and then enjoy a feast while watching an amazing Polynesian performance. The pre-luau events were fun for the whole family. My favorite was the shower of flowers. While the actual shower of flowers was fragrant and beautiful, I was most impressed by the person who climbed to the top of the palm tree within 30 seconds...while carrying a linen bag full of flowers! My future mother-in-law's favorite activity was the spear throwing. Even though she missed the target, she had fun and we enjoyed cheering her on.
This luau is packed full of fun activities and entertainment. You're sure to leave with memories you'll cherish.
| Rating: | |
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| Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
| Attended as: | Families |
| Posted on: | 2019/04/12 |
| Activity Date: | 2019/04/11 |
Reviewed by: MACO☆
On the first night of my arrival in Hawaii, I wasn't very familiar with the hotel, so I mistakenly went to the wrong meeting place (it would have been nice to have a more detailed map of the meeting location since there were multiple entrances to the hotel). I ended up missing the bus and had to take a taxi, but I managed to arrive just in time for the departure and was able to participate without any issues.
I didn't have high expectations for the buffet food, but the show on board was impressive and very engaging as we could watch it right in front of us.
Since it was a sunset cruise on a Friday, we also got to see fireworks, which made for a satisfying experience.
The boat rocked more than I expected, and since the cruise was quite long, I think those who are prone to motion sickness should take precautions. However, I didn't see anyone around me looking unwell.
ハワイ到着初日の夜でホテルの中もまだよくわかってなかった為、集合場所を間違えてしまい(ホテルの出入り口複数あったのでもう少し集合場所の詳しい地図があるとよかったなあ・・・)バスに乗り遅れタクシーでなんとか出航時刻に間に合う時間に到着、無事に参加出来ました。
ビュッフェの料理はあまり期待出来ませんが船内でのショーは目の前で観覧できとても迫力がありよかったです。
サンセットや金曜日だったので花火も見れて満足なクルーズでした。
思ったより船が揺れるのと、時間も長いので乗り物に弱い方は対策をした方がいいと思います。でも周りに具合が悪そうな方はいなかったです
| Rating: | |
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| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2019/04/10 |
| Activity Date: | 2019/03/29 |
Reviewed by: ジジババ60s
Just when I thought the sunset would be ruined by the clouds, they cleared up for about ten minutes at the perfect moment, allowing us to see a beautiful sunset. One of the grandmothers said she couldn't finish the full course, so we chose the buffet. Whether it was the quality of the passengers or the wonderful hospitality of the crew, the atmosphere was lively despite the vocals being a bit lacking, and the two grandmothers were very satisfied. The opinions of the two grandmothers are everything for the two grandfathers on this trip. Thanks to that, I was able to sleep soundly that night.
雲がかかってせっかくのサンセットが、と思っていた瞬間10分強、ベストなタイミングで雲が切れ美しい日没がみられました。フルコースは食べきれないとババの一人が申しましたのでビュッフェを選びましたが、乗船客が良かったのか、クルーのホスピタリティーが素晴らしかったのか、ボーカルはいまいちでしたが、それなりに盛り上がり、ババ2名は大変満足しておりました。ババ2名の評価はジジ2名にとって旅行のすべてです。おかげ様で当日は枕を高くして眠ることができました。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2019/04/10 |
| Activity Date: | 2019/04/07 |
Reviewed by: ひかり
I was fine when I participated over 10 years ago, but this time I got seasick. The foreign person next to me seemed to be even more affected by seasickness. It's a relatively large three-story boat, but those who are not good with boats should be careful. Since it's quite far from the center of Waikiki, I requested a shuttle service and paid an extra fee to get a window seat. This time, I chose the 3-star course, but I could hardly eat due to seasickness. The taste was quite bland. During the cruise, I happened to see a whale jump. The weather was nice, and the scenery was beautiful, so now the seasickness is a good memory (laughs). Compared to my last visit, I feel that the level of staff service and the clientele has dropped a bit, but I still enjoyed the show!
10年以上前に参加した時は平気でしたが、今回は船酔いしました。
隣の外国の方のほうが、船酔いのげんなり度がすごかったです。3階建ての比較的大きな船ですが、船が苦手な人は気を付けたほうが良いかもしれません。
ワイキキの中心から距離があるので送迎をお願いし、追加料金で席も窓側にしてもらいました。
今回は3スターのコースでしたが、船酔いでほぼ食べれずでした。
味は大味です。
クルージング途中に偶然クジラがジャンプした瞬間が見れました。
天気も良く、景色も良かったので、船酔いも今となっては良い思い出です(笑)
前回参加した時に比べると、スタッフのサービスも客層のレベルも少し落ちた気がしますが、ショーも楽しめました!
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you back on board when you visit Hawaii again.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2019/04/10 |
| Activity Date: | 2019/04/06 |
Reviewed by: まき子
Since I was traveling with my 5-year-old son, we chose the cheapest buffet option. The dishes featured a lot of vegetables from Hawaii, which I think would be appreciated by women. I was surprised to find yakisoba and white rice available. Overall, the food isn't extremely high quality or diverse, but it’s enough to fill you up. I was shocked at how expensive the drinks were... (soft drinks $5, alcohol $10). The dance show after sunset was surprisingly long, and the dancers changing costumes one after another was quite a sight to see.
5歳の息子を連れての旅行だったので、一番安いビュッフェコースにしました。
料理はハワイ産の野菜が多く、女性には嬉しいかなと思います。
焼きそばや白米があったのは意外でした。
料理全般的にはものすごいクオリティが高いわけでも種類が豊富なわけでもないですが、十分お腹がいっぱいになります。
ドリンクが高いのがビックリでした…(ソフトドリンク$5、アルコール$10)
日が落ちてからのダンスショーが意外と長く、次から次へと衣装を変えて踊るダンサーは見ものです。
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2019/04/09 |
Reviewed by: やんはま
I was unsure about sightseeing in Hawaii since I had elderly parents with me, but the dinner cruise seemed to be quite good for them. They were picked up by a limousine from the hotel, enjoyed the beautiful scenery, and the food was great as well. Conversations that might have become monotonous with just family were lively, and there were many Japanese people around, which made it enjoyable for my elderly parents. It was a very satisfying dinner cruise. I highly recommend it.
高齢の両親もいたのでハワイの観光に迷っていたのですが、ディナークルーズは両親的にはかなり良かったようです。
ホテルからリムジンで送迎してもらい景色もよく食事も良かったとのこと。家族だけではマンネリする会話もいろいろ話しかけられ周りも日本人も多く高齢の両親的には楽しかったそうです。大変満足したディナークルーズでした。おすすめです。
Thank you very much for participating in our cruise. We are very pleased to hear that your parents enjoyed it. We look forward to welcoming you back again.
Star of Honolulu
この度は私共のクルーズにご参加頂き誠に有難うございました。
ご両親にお楽しみ頂けました様で大変嬉しく思います。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
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| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Families |
| Posted on: | 2019/04/09 |
| Activity Date: | 2018/11/09 |
Reviewed by: おべたん
I had heard there would be a performance, but I was amazed by the powerful performance that exceeded my expectations. The sunset was also fantastic! The meal was a buffet, so I was able to eat as much as I wanted. Thank you very much.
演奏があるとは聞いていましたが、
あんなにたくさんの迫力がある演奏だとは思っていなかったので感激しました。
夕日も最高でした!
食事もバイキングでしたので好きなだけ食べる事ができました。
ありがとうございました。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the show and the sunset. Please come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにご参加頂き誠に有難うございました。
ショーやサンセットをお楽しみ頂けました様で大変嬉しく思います。
是非またお越しください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2019/04/09 |
| Activity Date: | 2019/03/29 |
Reviewed by: wakame
It was great that they guided my father, who has difficulty walking, with a wheelchair, but it was disappointing that there was no restroom on the second floor, so we had no choice but to use the stairs.
足の不自由な父を車椅子で案内してくれたのはよかったが、2階にはトイレがないので階段を使うしかなく残念。
Thank you very much for participating in our cruise. We sincerely apologize for the lack of sufficient guidance regarding the elevators. We hope you will visit us again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにご参加頂き誠に有難うございました。
エレベータなどでの十分なご案内がなかった事、申し訳ございませんでした。
是非またお越しください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
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| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2019/04/08 |
| Activity Date: | 2019/04/04 |
Reviewed by: ゆここ
The price, service, and food are quite cheap for being on a ship.
The levels and spaces are separated by rank. I was in the cheapest area, but honestly, the MC (master of ceremonies) didn't have enough energy to really get the crowd going, making it difficult to create a lively atmosphere. The hula dancers seemed to struggle without the MC's support for that party vibe.
The area next to us, which was one rank higher, had a great MC and was really lively! I can't say much from the lowest rank, but if the music and MC in our area were as good as in the neighboring area, I think everyone would leave the Star of Honolulu feeling moved.
The MC was just an old man with a ukulele, leaning back and reading in a low tone, while next door, the music and MC were really energizing.
船に乗れて、この価格、サービス、料理は安いでしょう
ランクによって階と空間がセパレートされています
私は1番安いエリアだったのですが、MCのおじいちゃんが盛り上げるのには正直力足らずで、盛り上がり切るのは難しかったですし、パーティーナイト的なノリにはフラダンサーズもMCの力無しではしんどそうでした。
隣のワンランク上のエリアは、MCが良かったみたいで大フィーバーしてました!
一番下のランクでどうこう言えませんが、隣のエリア位に音楽とMCが行き届けば皆さんスターオブホノルルを感動して終れると思います。
おじいちゃん→ウクレレ一本 背もたれにもたれたまま、声のトーンずっと低め棒読み
隣→音楽とMCで盛り上がる
Thank you very much for boarding with us this time. We also appreciate your valuable feedback. We would like to work on improvements as a team for future challenges. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。また貴重なご意見、有難うございます。今後の課題として、スタッフ全員で改善に取り組みたいと思います。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Solo Travelers |
| Posted on: | 2019/04/08 |
| Activity Date: | 2019/04/06 |
Reviewed by: banana
It was our family's first trip to Hawaii and our first horseback riding experience. Initially, we had booked the horseback riding experience at Kualoa Ranch, but due to overcapacity, we switched to this tour. Since we were traveling by rental car, I had some concerns, but we arrived without getting lost. The reception counter had explanations in Japanese, so even though I could hardly understand the staff's English, I felt at ease while riding. The horses were well-trained and took us on a leisurely stroll along the beach. The kids (elementary and middle school students) were looking forward to this horseback riding, and it seems they had a wonderful time as expected. Thank you to all the staff!
家族4人での初ハワイ&初乗馬体験でした。当初、クアロアランチの乗馬体験を申し込んだのですが、定員オーバーのため、こちらのツアーにしました。レンタカーでの移動のため、不安もありましたが、迷うことなく到着できました。受付カウンターには日本語の説明文が用意されており、スタッフの英語がほとんど聞き取れなかった私でも、安心して乗馬できました。馬たちはよく調教されており、ゆっくりと浜辺を散策してくれました。子どもたち(小学生と中学生)はこの乗馬を楽しみにしており、期待通りの素晴らしい時間を過ごせたようです。スタッフの皆さん、ありがとうございました。
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2019/04/07 |
| Activity Date: | 2019/03/29 |
Reviewed by: tom
- The scenery and music were very good.
- In the end, everyone got excited and danced together.
- The food was okay. There were some noticeable stains on the dishes.
- We had a window seat, but we were squeezed in close enough to share a table with the person next to us.
・景色、ミュージックはとても良い
・最後は全員でダンスで盛り上がりました
・食事はまあまあです。ちょっと食器の汚れが目立ちました
・窓際席でしたが隣の人と相席するくらい詰められます
Thank you very much for boarding with us this time. We also appreciate your valuable feedback. We would like to work on improvements as a team for future challenges. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。また貴重なご意見、有難うございます。今後の課題として、スタッフ全員で改善に取り組みたいと思います。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
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| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2019/04/07 |
| Activity Date: | 2019/04/04 |
Reviewed by: ラストサムライ ver2.0
King Kamehameha and Elvis Presley must have loved this sunset too.
We went out to sea on a large boat and waited for the sun to set. Ah, a happy moment with family.
Throughout the sunset, there was Polynesian dance and music on board. In the second half, everyone participated and danced along with the choreography.
It was a tour that kept us engaged the whole time.
I didn't have high expectations for the food, so I opted for the buffet, but the atmosphere alone was more than enough.
Above all, that sunset became an unforgettable memory.
I believe it will be an experience that the kids will never forget, even when they grow up.
カメハメハ大王も、エルビスプレスリーも、このサンセットを愛したんでしょう。
大型船で沖合まで出て、沈む夕陽が落ちるのをずっと待つ。あぁ家族と幸せなひと時。
サンセットの前後通して、船内ではポリネシアンダンスとミュージック。
後半は参加型でみんな一緒に振り付けで踊る。
終始飽きさせないツアーでした。
食事は期待していなかったので、ビュッフェにしましたが、雰囲気だけで十分でした。
それよりも何よりもあのサンセットが忘れられない良い思い出になりました。
子供達が大人になっても、忘れられない体験になったと思います。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the sunset from the ship with your children. We hope you will come back again with everyone. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにご参加頂き誠に有難うございました。
船上からのサンセットをお子様とご一緒にお楽しみ頂けました様で大変嬉しく思います。
是非また皆様でお越しください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2019/04/05 |
| Activity Date: | 2019/04/02 |
Reviewed by: K-M
I participated for the first time in this very popular tour, and it was great to enjoy the scenery changing from sunset to night while having dinner and dancing, with activities for the children as well. For those who are prone to seasickness, be cautious; it seemed there were some passengers who had to rush to the restroom.
大人気のツアーということで初めて参加したけど、
陸側では見れない、夕景から夜景へかわりゆく風景を眺めながら
食事とダンスと子供たちも楽しめてよかった。
船酔いする人は注意あれ、乗客の中にはトイレに駆け込む人もいたようです。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/04/03 |
| Activity Date: | 2019/03/26 |
Reviewed by: カミュ
We participated as a couple with our 12-year-old, 7-year-old, and 4-year-old. We had pre-ordered photos and sparkling wine. The initial welcome drink was, well, not great. The kids said, "It doesn't suit our taste." (laughs). When we were shown to our seats, I thought, "Huh... here?" However, compared to other dinners, the buffet was the cheapest, and since there were fewer people, I guess it was understandable that it was the smallest area.
As we set sail, a funny ukulele-playing man started interacting with the guests, and a humorous female waiter did a silly dance. There was also a beautiful little waitress who reminded me of Namie Amuro, and she suddenly started dancing, creating a fun atmosphere. The timing was different from other dinners, so while the fancy dinner guests were enjoying Hawaiian dance performances during sunset, we were free to watch the sunset. After seeing it, I thought, "I wonder if we won't get to see the dance," but when we returned to our seats, a mini dance started, and we got to see it. In the end, the dancers invited guests to join in, and we had a blast with that classic song! Plus, we got to see fireworks. Overall, it was a lot of fun. Having pre-ordered the sparkling wine made it easy since we didn't have to keep ordering it.
夫婦、12歳、7歳、4歳で参加しました。事前オプションで写真とスパークリングワインを頼んでました。最初のウェルカムドリンクが、うーんでした。子供たちは「口にあいません。」と(笑)。案内された時は「えっ…ここ?」と思いましたが、まあほかのディナーと比べるとビュッフェは一番安く、人数が少ないので一番狭いところなのはしょうがないのかなと。しかしながら、出航してすすむと、おちゃらけウクレレおじさんが客いじりをはじめたり、おもしろ女性ウェイターが変なダンスをおどったり、安〇奈美恵さんを思わせる顔の小さな美人ウェイターさんが突然踊りだしたりと、面白雰囲気ができあがりました。時系列がほかのディナーと違うのでサンセットの時はお高級ディナーさんたちはハワイアンダンス鑑賞の時間で、我々はフリーでサンセット見れました。見た後に窓越しに「うちはダンス見れないのかな。」と思い席に戻ると、しっかりミニダンスが始まり、見れました。最後はダンサーが客を誘って、定番のあの曲で大騒ぎ!で、花火もみれました。結局おもしろかったです。スパークリングワインを頼んどくとイチイチ頼まなくて楽でした。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/04/02 |
| Activity Date: | 2019/03/29 |
Reviewed by: k.h
It was a bit rocky and I almost got seasick, but everything from the hospitality was great. The matcha tiramisu for dessert was delicious, and the welcome drink had a tropical flavor. The sunset and fireworks were beautiful too.
少し揺れて酔いかけたけど、おもてなしから全て良かったです。
デザートの抹茶ティラミスが美味しかったし、ウェルカムドリンクも南国の味がしました。
夕陽と花火も綺麗でした。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2019/04/01 |
| Activity Date: | 2019/03/29 |
Reviewed by: タカヤ
The jazz performance was wonderful. The food wasn't that great, but the presentation was good. Be careful as there are no staff members who speak Japanese.
ジャズの演奏が素敵だった。食事の味はそれほどでもないが、演出は良い。
日本語を喋れるスタッフがいないため注意が必要。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the jazz performance. Please do come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにご参加頂き誠に有難うございました。
ジャズの演奏をお楽しみ頂けました様で大変嬉しく思います。
是非またお越しください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Couples |
| Posted on: | 2019/03/31 |
| Activity Date: | 2019/03/22 |
Reviewed by: シンノスケ
The cruise and the show were good, but the buffet was terrible. After the first time eating, most people were either at their seats or eating dessert. It was a disappointing taste.
クルーズとショーは良かったのでが、ビュッフェは最悪です。最初の一回食べたら、ほとんどの人が席にいるか、デザートを食べていました。残念な味でした。
Thank you very much for participating in our cruise. We will share your comments internally and use them as a reference for the future. We appreciate your valuable feedback. We look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き誠に有難うございました。
戴きましたコメントは社内で共有させて頂き、今後の参考にさせて頂きます。
貴重なご意見有難うございました。
またのお越しをお待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2019/03/30 |
| Activity Date: | 2019/03/21 |
Reviewed by: まあや
I joined this tour because I wanted to enjoy a dinner cruise while watching a beautiful sunset. When we headed to the dock by bus, we were welcomed with a hula dance.
There were about ten types of dishes (they cut thick slices of roast beef right in front of us) and nearly ten types of desserts. While the variety wasn't extensive, the flavors were really delicious. The staff guided us to the food in order, and since there weren't many customers on the day we participated, it wasn't too crowded, making it easy to get our food.
Then the hula dance show began. It wasn't heavily advertised in the tour details, so I didn't have high expectations, but it was truly amazing! There wasn't a stage, but the performance was breathtaking, and I was really moved. There was also a segment where guests could participate, and the kids had a lot of fun.
One downside was that the hula dance show was ongoing, so I couldn't take pictures of the night view of Waikiki. I wish they could have paused the show for the best photo opportunities.
However, it was truly enjoyable and exceeded my expectations!
綺麗な夕日を見ながらディナークルーズを楽しみたいということでこちらのツアーに参加しました。
バスで船着場へ向かうと、フラダンスでお出迎えをしてもらいました。
料理は10種弱(目の前でローストビーフを分厚く切ってもらいました。)デザートも10種弱とそんなに種類は多くはありませんが、味はとても美味しかったです。係の人が順番に料理の方へ案内していたのと、私たちが参加した日はそんなにお客さんが多くなかったためかそれほど混雑せずに取りに行くことができました。
それから始まったのがフラダンスショーです。ツアー内容にもそんなに大々的に書いてなかったのであまり期待していませんでしたが、本当にすごかったです!ステージのような台はありませんでしたが、圧巻のダンスにすごく感動しました。また、お客さん参加のコーナーもあり、子供達もとても楽しんでいました。
ひとつ残念だったのは、フラダンスショーがずっと行われていたため、ワイキキの夜景の写真を撮ることができませんでした。ベストショットの際にはショーを中断し、写真の案内をしてもらえればよかったなと思いました。
ですが、期待以上の内容で本当に楽しかったです!
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Friends |
| Posted on: | 2019/03/28 |
| Activity Date: | 2019/03/19 |
Reviewed by: Ban s
Great show and dances.. very entertaining but quite sandy
| Rating: | |
|---|---|
| Packages: | Premium Orchid Package with Dinner Buffet - Most Popular! (Middle Seating) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/03/27 |
| Activity Date: | 2019/03/24 |
Reviewed by: TK9
This time, as a commemorative event, I boarded the Sunset Dinner Cruise that I had been curious about for a while. It felt like the first floor was filled with Westerners, while the second and third floors had Japanese, Chinese, and Koreans. March in Hawaii was unusually cold this year, so a jacket was essential (some people were even bundled up in jumpers). We sat facing each other at our reserved seats, and shortly after boarding, we set sail. A live band started playing Hawaiian music, and there was a setup on the deck where we could freely enjoy cheese and fruits as appetizers.
After a while, the course meal progressed smoothly from salad to lobster to beef steak. Two drinks were included, and I ordered a tropical drink. While enjoying the meal, there were dance shows and entertainment performances with modern music that involved participation from the guests on board, and as the sun set into the ocean, night fell. When dessert was served and I was looking at the tea options, the fireworks in Waikiki lit up the sky on Friday. Watching the fireworks from offshore for about 15 minutes was exceptional. You can also go up to the third-floor deck, but on windy days, it can be too cold to go up.
Dining in such an extraordinary space, along with the entertainment show and fireworks, was a unique experience. However, the meal was a bit disappointing, and the performers had to move between the first, second, and third floors, which seemed challenging for them, especially when changing outside. Additionally, there were too few restrooms for the number of guests, so I rated it four out of five.
今回記念に前から気になっていたサンセット・ディナークルーズに乗船してきました。1階は欧米人、2階・3階は日本・中国・韓国人だった感じがしています。3月のハワイは例年にないくらいの寒さで上着は必須。(中にはジャンパーを着こんでる人もいるくらい)予約している席に対面で座り、乗船間もなく出航。生バンドのハワイアンの演奏がスタートし、甲板の上にある、チーズとフルーツを自由にアペタイザー代わりにつまむ仕組みのよう。
暫くすると、サラダ→ロブスター→牛ステーキへとテンポよくコースが進みます。ドリンクは2杯までついていて、Tropicalドリンクをオーダー。
途中食事しながら、ダンスショーや船中のお客さんも参加型のエンターテイメントショーのような現代音楽と一緒にパフォーマンスを見ていると夕陽が海面に沈み、夜となります。デザートが出て紅茶などをみていると、ワイキキの金曜日の花火が打ちあがりました。15分程の花火沖合から見る花火はまた格別。3階の甲板にも上がれますが、風が強い日は寒くて上がれません。
非日常的な空間での食事とエンターテイメントショーそして花火。
食事が少し期待外れではあったのと、ショーステージの人たちが、1階・2階・3階を行き来しているので、外で着替えたり大変そうなのと、トイレが人数に対して少ないので一つマイナスで4つにしました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the beautiful sunset from the ship. We will share your comments internally and use them as a reference for the future. Thank you for your valuable feedback. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠にありがとうございました。
船上より綺麗なサンセットをお楽しみ頂けました様で大変嬉しく思います。
頂きましたコメントは社内で共有し、今後の参考にさせて頂きます。
貴重なご意見有難うございました。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2019/03/25 |
| Activity Date: | 2019/03/01 |
Reviewed by: オイチャキ
The live show was incredibly fun. At the end, everyone participated in dancing, and it was a fantastic atmosphere. The sunset was also very beautiful, and I was completely satisfied.
ライブショー最高に楽しかった
最後には参加者全員で踊ってすごい盛り上がり
サンセットもすごく綺麗で大満足でした
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the dancing and the sunset. Please come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
ダンスやサンセットをお楽しみ頂けました様で大変嬉しく思います。
是非またお越しください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2019/03/25 |
| Activity Date: | 2019/03/09 |
Reviewed by: Charles
The boat was a little bit too crowded, but the dinner experience and the view of Waikiki were great.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2019/03/23 |
| Activity Date: | 2019/03/14 |
Reviewed by: みはる
There were 3-star and 5-star options, but since it was a special trip, I decided to indulge in the 5-star experience. The meat was very tender, and all the other dishes were delicious, so I felt it was worth choosing the 5-star option.
The cruising dinner was truly luxurious with piano performances, saxophone, flute, singing, and dancing. As the sun gradually set, the sunset over the sea was really beautiful. I was able to go out on the deck and take some lovely photos.
As a souvenir, only women received a single rose, and since I participated on the first day of the trip, I was able to decorate my hotel room with it, which was nice.
3スターと5スターがありましたが、せっかくの旅行なので、贅沢に5スターで申し込みました。
お肉がとても柔らかく、他の料理もとても美味しくて、5スターにして良かったと思いました。
ピアノ演奏、サックス、フルート、歌にダンスに、とても贅沢なクルージングディナーでした。
だんだん日が暮れていき、海面に沈む夕日は本当にキレイでした。デッキに出てステキな写真も撮れました。
お土産に1輪のバラを女性だけ頂け、旅行初日に参加したので、ホテルの部屋に飾ることができ、良かったです。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed our 5-star dinner cruise. Please do come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにご参加いただき、誠にあがとうございました。
十分に私共の5スターディナークルーズをお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Families |
| Posted on: | 2019/03/23 |
| Activity Date: | 2019/03/12 |
Reviewed by: Marisol
The overall experience was awesome! We took the transportation from Waikiki which was great. Cousin Emma, our hostess was amazing! She learned all our names from the check in. Emma was funny in providing details needed for the luau & she was very sincere in treating us like Ohana. It is evident she loves her job! When I first booked the luau I thought the length of time would be too long but it is so well planned that we were occupied the entire time. The location is beautiful so we took lots of pictures. The food was delicious! The entertainment was spectacular. It was a tremendous value for everything we experienced. I highly recommend Paradise Cove Luau!
| Rating: | |
|---|---|
| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Families |
| Posted on: | 2019/03/22 |
| Activity Date: | 2019/03/17 |
Reviewed by: みい。
I was told that there was no reservation. I'm not sure if it was a mistake by Veltra or Polo Club, but although I was able to go horseback riding somehow, the attitude of the Polo Club was consistently poor, and I felt terrible even though I did nothing wrong. The phone support from Veltra was only in English, so I couldn't contact them right away. That was disappointing as well. Since I was really looking forward to the activity, I felt very let down.
予約が入っていないと言われました。ベルトラのミスなのかポロクラブのミスなのか分かりませんが、何とか乗馬は出来たものの終始ポロクラブの対応(態度)が悪く、こちらは何も悪くないのに最悪の気分でした。ベルトラの電話対応は英語のみで直ぐに連絡することができませんでした。その面でも残念。楽しみにしていたアクティビティだけあって、とても残念な思いをしました。
Thank you very much for your patronage.
However, I can imagine how disappointing it must have been to be informed on the day of your reservation that it was not recorded, despite having a confirmed booking.
Upon checking the situation for that day, I found that your reservation through VELTRA was properly received, and a reservation number was issued upon completion of the arrangements. However, it seems that the operating company mistakenly scheduled your reservation for March 15. They recorded that you were not present on March 15, and when you arrived on March 18, it caused confusion. Upon confirming the voucher you brought on that day, it became clear that your reservation with VELTRA was for March 18, and they made urgent arrangements for you to participate.
Normally, we would provide service beyond the usual standards to address such confusion, but I have heard that the staff also displayed an unpleasant attitude, which makes us at VELTRA very sad. Additionally, if there had been a report to VELTRA on March 15, we could have avoided causing you any inconvenience on March 18. I recognize that there was a lack of coordination between VELTRA and the operating company, and I must deeply reflect on this matter. I sincerely apologize once again.
I have sent you a separate email, so I would appreciate it if you could check that for further details. I apologize for making you feel disappointed during your valuable stay in Hawaii. To prevent similar inconveniences in the future, we will work closely with the operating company to ensure that we can provide better service.
Thank you for your understanding.
VELTRA Customer Support
ご利用くださり誠にありがとうございます。
しかしながら、ご予約が確定していたにも関わらず、当日現地にて予約が入っていないと伝えられたため、非常に残念なお気持ちだったかと察します。
当日の状況を確認しましたところ、VELTRAでのご予約は正常に受付をし、手配完了に伴い予約番号も発行されておりましたが、催行会社側で予約を誤って3/15にて手配をしてしまっていたとのことでございました。催行会社側ではお客様が3/15に当然ながらいらっしゃなかったと記録しておりましたところ、3/18にてお越しになられたために混乱してしまったようでございます。当日、お客様が持参されたバウチャーを確認し、VELTRAからのご予約は3/18であったことがわかったために、ご参加いただけるように当日急遽お手配をさせていただいたとのことでした。
本来であれば混乱をお招きしてしまいましたので通常以上にサービスを提供するところであるところ、スタッフも不愉快な態度であったとお伺いしVELTRAとしてもただただ悲しく思います。またVELTRA宛てにも3/15の時点で報告があれば当日3/18にお客様に直接ご不便をおかけすることはなかったことを思いますと、VELTRAと催行会社の連携不足がありましたことについても深く反省しなければならないと認識いたしました。重ねて心よりお詫び申し上げます。
別途メールにてご連絡させていただいておりますので、詳細につきましてはメールをご確認いただけましたら幸いです。
この度は貴重なハワイ滞在期間中にもかかわらず、残念なお気持ちにさせてしまいましたことお詫び申し上げます。
今後同様のご迷惑をおかけしないためにも、催行会社との連携を密にとり、より良いサービスが提供できるように努めてまいります。
何卒よろしくお願いします。
VELTRAカスタマーサポート
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2019/03/21 |
| Activity Date: | 2019/03/18 |
Reviewed by: Tomo
The scenery, food, and entertainment were all excellent. I wished I could have stayed longer. I didn't have high expectations, but the service from the staff was also very good.
景色、食事、エンターテイメント、全て最高でした。もっと長く乗っていたかった。
あまり期待していませんでしたが、スタッフの方々のサービスもとても良かったです。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2019/03/19 |
| Activity Date: | 2019/03/16 |
Reviewed by: 旅行者
The view from the boat, along with the dancing and music, really enhances the feeling of being in Hawaii. It would have been even better if we could have seen the Hilton fireworks from the boat on Friday.
船から見る景色と、ダンスと音楽とで、ハワイに来た気分が盛り上がります。
金曜日ならヒルトンの花火が船上から見られたので、もっと良かったのかもしれません。
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2019/03/17 |
| Activity Date: | 2018/08/11 |
Reviewed by: AKIさん
I had the pleasure of boarding in 2016 as well. This time, I enjoyed dinner even more than last time, both in terms of fun and deliciousness. The sunset was also incredibly beautiful, and it was truly moving.
2016年にも乗船させていただきました
今回は前回以上に楽しくまた美味しくディナ-を楽しめました。
サンセットも大変きれいに見れて感動でした。
Thank you for boarding again.
We are very pleased to hear that you enjoyed the sunset and dinner even more than last time.
Please do come again.
All of our staff are looking forward to welcoming you.
Star of Honolulu
再度ご乗船有難うございました。
サンセットやディナーを前回以上お楽しみいただけました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2019/03/12 |
| Activity Date: | 2019/03/04 |
Reviewed by: しげる
The sunset was absolutely amazing. It felt really nice. The food was delicious, and there wasn't much rocking, so I didn't get seasick. I plan to use this service again when I come back next time. Thank you very much.
サンセットがとにかく最高でした。とても気持ちよかったです。ご飯も美味しく、大して揺れもしないので船酔いもなかったです。また次回来た時にも、利用しようと思います。ありがとうございました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed it without any seasickness. Please do come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
船酔いもなくお楽しみいただけました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2019/03/12 |
| Activity Date: | 2019/01/13 |
Reviewed by: ymm
I chose the all-you-can-eat crab and steak plan. The food is quite delicious. They bring crab refills regularly.
Since you can go outside anytime, I don't think it's necessary to choose the optional window seat. During sunset, everyone goes outside, so you might not be able to see it from your seat.
If you are prone to seasickness, please be careful. On the day I participated, it was quite windy, so there was a lot of rocking, and I focused on cracking the crab meat, which made me feel very seasick...
As everyone mentioned in their reviews, the staff's dance was amazing! The upbeat music helped me forget about my seasickness.
カニ食べ放題とステーキのプランにしました。料理は普通に美味しいです。カニのお代わりも随時持ってきてくれます。
いつでも外に出られるので、オプションの窓枠席でなくていいと思います。夕日が沈む瞬間はみんな外に出るので席からは見えない可能性もありす。
船酔いしやすい方はお気をつけください。私が参加した日は風が強かったので結構揺れがあり、カニの身ほぐしに集中して、とても船酔いして辛かったです…
みなさんのクチコミ通り、スタッフのダンスは最高でした!船酔いを忘れさせてくれるノリの良い音楽も良かったです。
Thank you very much for joining our cruise. We are relieved to hear that you enjoyed the staff's dance after experiencing seasickness. We hope you can join us on a calmer day next time and have a great time. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
船酔いの後、スタッフのダンスでお楽しみ頂けました様で安心いたしました。
今度は波の穏やかな日ご参加頂き、お楽しみいただければと思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Friends |
| Posted on: | 2019/03/12 |
| Activity Date: | 2019/03/09 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for boarding with us. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。