Reviewed by: ヒデちゃん
First, the good point was the all-you-can-eat crab, which was incredibly delicious. However, there were some frustrating moments. It started with the drinks taking a long time to arrive, and we ended up waiting all the way until dessert. The coffee never came, and neither did the dessert. After waiting impatiently, we finally asked the staff, and they brought it to us. If we hadn't said anything, I’m sure it would have been forgotten. While other tables were being cleared, it felt like we, the four of us, had been overlooked, which was quite disappointing since we were looking forward to it. Also, I didn't know how to catch the bus on the way back. Lastly, I want to mention something that moved me: it was wonderful to see people from various countries enjoying singing and dancing together.
まず良かった点はカニ食べ放題でカニが凄く美味しかったことちょっと腹立たしこと最初の飲み物がなかなかこなかったことから始まり最後のデザートまでずうっと待ち続けコーヒーは待てど暮らせどこないデザートもこないしびれきらしスタッフに頼んでようやく持ってきてくれました、言わなければ忘れられたにちがいありません、他テーブルは片付けているのに我々4人は忘れられていたように思えて仕方ないのです、楽しみにしてたのにざんねんです。それから帰りのバスがどのようにのればよいなかわからなかっことです。最後に感動した事を書きますそれはいろいろな国から参加した人達が一緒に歌とダンスを楽しんだことです。
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Friends |
| Posted on: | 2017/06/24 |
| Activity Date: | 2017/06/02 |
Reviewed by: うさぎ
I went on a cruise with my mother. We enjoyed the shows and meals, but before we set sail, one of the staff carrying about five drinks, including red wine, lost their balance and spilled it all over my clothes. My white dress (muumuu) that I bought for the trip got stained red, but I didn't want to make a big deal out of it before we departed, so I just checked if I could borrow something to change into. They kindly lent me some clothes to wear while my dress was drying and covered a bit of the cleaning cost. After that, they were considerate and engaged with us, which made the experience enjoyable.
Also, it was a Sunday, and there were supposed to be fireworks (weather permitting), but the wind was strong, and the situation was uncertain. In the end, the fireworks we were looking forward to didn't happen... It seemed like they extended the show a bit instead, but I was a little disappointed since I had high expectations. I think it would have been nice if they had announced that they would do a show instead if the fireworks were canceled (especially since the ticket price was higher due to the fireworks...).
Overall, I am satisfied, but since there were various issues, I apologize for lowering my rating. The cruise itself was enjoyable, and I didn't get seasick (though I did see a few people feeling unwell).
母親とクルージングへ。
ショーや食事は楽しんだのですが、出航前に赤ワインなど5つくらいドリンクを運んでいた方がバランスを崩し、ド派手に服にかかってしまいました。旅行のために買った白いワンピース(ムームー)が赤く染まってしまいましたが、出航前に大ごとにはしたくなかったので、着替える服がないかだけ確認しました。少しのクリーニング代と服を乾かす間に着る服を貸して頂きました。その後は気を遣って話かけて頂いたり、盛り上げて頂き楽しめました。
また、その日は日曜日で花火が上がる(天気が問題なければ)日でしたが、風が強く、どうなるか分からない状況でした。結局期待していた花火は上がりませんでした…その分ショーを長めにして頂いたようでしたが、ちょっと期待しただけに残念だったのと、ないのなら代わりにショーをしますとアナウンスしてもらえると良かったかなと思いました。(花火料金分高くなっていたのもありますし…)
一応満足はしていますが、色々あったので、評価下げてしまいすみません。
クルージング自体は船酔いもせず(ちょっと気分を悪くされている方はお見かけしましたが)楽しめました。
Thank you very much for boarding with us. We sincerely apologize for the various inconveniences. We will promptly work on improvements as a team. Thank you for your valuable feedback.
この度はご乗船頂きまして、誠にありがとうございます。数々の失礼、大変申し訳ございませんでした。早々に、従業員全員で改善に努めます。貴重なご意見、ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2017/06/24 |
| Activity Date: | 2017/06/02 |
Reviewed by: mgk
My first overseas trip with my mother. Although I had various concerns about the tour we organized, participating in this tour allowed us to create wonderful memories. Thank you very much! My mother was also very happy.
母とはじめての海外旅行。
ツアーを組んだもののいろいろと不安でしたが
こちらのツアーに参加させていただき、とてもよい思い出ができました。ありがとうございました!
母もとても喜んでいました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed your trip with your mother. Please do come again with your mother. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
お母様とのご旅行お楽しみいただけました様で大変嬉しく思います。
是非、またお母様とお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2017/06/21 |
| Activity Date: | 2017/06/18 |
Reviewed by: HIDE
I went with a couple of friends, making four of us. We couldn't get the steak and lobster course, so we opted for the all-you-can-eat buffet. When I saw the lobsters being brought into the next room, I couldn't help but drool. In the end, everyone participated in dancing to the YMCA, and it was a lot of fun.
友人夫婦と4人で行きました。ステーキ、ロブスターコースが取れなくてビュッフェ食べ放題でした。ロブスターが横の部屋に運ばれていくのを見たらよだれが出ました。最後は参加者全員でYMCAを踊って盛り上がりました。
Thank you very much for participating in our cruise. We are very sorry that you could not join us for the Three Star Dinner Cruise this time. Please do come next time to enjoy the lobster! All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回、スリースターディナークルーズをご希望だったにもかかわらず、ご参加いただけず大変残念に思います。
次回は是非!ロブスターを召し上がりにいらして下さい!
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Friends |
| Posted on: | 2017/06/18 |
| Activity Date: | 2017/06/15 |
Reviewed by: yuka
I participated with my 80-year-old mother. We chose a buffet style considering the amount of food, and it was the right decision. As others have commented, there seemed to be some differences in the rooms since the other courses were more expensive, but we had a great time. My 80-year-old mother was also very satisfied.
80歳の母と参加しました。食事量を考慮し、ブッフェ形式にしましたが、これで正解でした。確かに他の方々がコメントしているように、他のコースのほうが料金が高いため、若干部屋などに差異があるようでしたが、とても楽しめました。80歳の母も大満足でした。
Thank you very much for joining our cruise.
One of the great things about the buffet style is that you can enjoy as much of what you like as you want.
We are very pleased to hear that your mother also enjoyed it.
Please do come again with your mother.
All of our staff look forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
ブッフェスタイルの良いところは、好きな物を好きな分だけお召しいただけるところと思います。
お母様にもお楽しみいただけました様で大変嬉しく思います。
是非また、お母様とご一緒にいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2017/06/18 |
| Activity Date: | 2017/06/15 |
Reviewed by: ミコミコ
On the last night of our stay in Hawaii, we went on a sunset dinner cruise. Unfortunately, due to the weather, we couldn't see the sunset we were hoping for, but it was nice to see our hotel at Waikiki Beach and Diamond Head from the sea. I didn't have high expectations for the food, but both the lobster and steak were very delicious! The non-alcoholic cocktails were colorful and the kids loved them. After boarding, my child fell asleep, but the staff kindly let us use an empty sofa seat so we could lie down and rest, which we really appreciated. The entertainment was also enjoyable, with various costumes and dances that entertained both adults and children. Since there was no shuttle service, I was worried about catching a taxi on the way back, but we were able to easily get a ride right after getting off the boat.
ハワイ滞在最後の夜にサンセットディナークルーズにいきました。
生憎のお天気で期待していたサンセットは見られませんでしたが、ワイキキビーチの宿泊先のホテルやダイヤモンドヘッドを海から見られたのは良かったです。
お料理はあまり期待していなかったのですが、ロブスターもステーキもとても美味しかったです!ノンアルコールカクテルもカラフルで子供も喜んでました。乗船後子供が寝てしまったのですが、空いてるソファ席を貸してくれたので体を横にして休ませてくれるなど、スタッフさんの対応がとても有りがたかったです。
エンターテイメントも色々な衣装でダンスをみせていただき大人も子供も楽しみました。
送迎なしのパターンだったので帰りのタクシーがつかまるか心配していたのですが、船を降りてすぐの道ですんなり乗車できました。
Thank you very much for participating in our cruise. Despite the unfortunate weather, we are very pleased to hear that you enjoyed the show and the views of Waikiki. We hope that next time you can join us on a sunny day to enjoy the Hawaiian sunset. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
生憎のお天気にもかかわらず、ショーやワイキキの景色をお楽しみいただけました様で大変嬉しく思います。
次回はお天気の日にご参加頂き、ハワイのサンセットお楽しみいただければ幸いです。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/06/17 |
| Activity Date: | 2017/05/24 |
Reviewed by: タケチ
I participated with Pacific Star.
I wasn't confident about getting there on my own, so I requested a shuttle service. When I arrived a little earlier than the meeting time, there were already groups gathering. I was given a sticker and instructed to place it on my chest, which seemed to indicate the course I would be participating in.
While on the bus to the venue, an orientation video was playing, and it was easy to understand as it was in three languages, including Japanese. Upon arrival, there were staff members at various points leading to the boarding area, greeting us with smiles, which was very pleasant.
Now, regarding the seating, my seat on the Pacific Star was right in front of the kitchen on the lowest level (laughs). The windows were not well cleaned, and there was constant traffic of people coming in and out of the kitchen, making it difficult to enjoy the view or atmosphere. For the buffet, we had to stand in line outside the windows where the higher-ranked guests were seated, waiting our turn while being watched by those inside. Honestly, I regretted this part (laughs) — this is the meaning behind the title.
However, the food itself was delicious, and I was satisfied with being able to see the show up close and even experience hula dancing. Watching the sunset from the upper deck while feeling the sea breeze was absolutely wonderful!
After watching the sunset, when I returned to my seat, the show resumed. This was the main event. They showcased various ethnic dances from around Hawaii and Polynesia (though I can't be certain as it was all in English). The final part where everyone danced in a circle was a bit confusing, but it was also fun!
If I participate again, I would like to join at a higher rank than Pacific Star. ^_^
パシフィックスターで参加しました。
現地まで自分で行く自信がなくて送迎を依頼しました。集合時間より少し早めに行くと団体様が集まってました。シールを渡され胸に貼るように指示。参加するコースを判別するものの様です。
現地に着くまでバスの中ではオリエンテーションのビデオが流れていましたが、日本語を含む3ヶ国語で流れていてわかりやすかったです。
現地に着くと乗船口まで各所に係の方が立たれていて笑顔で挨拶してくれるのでとても感じかよかったです。
さて肝心の席ですが、パシフィックスターの席は最下層のキッチンの目の前(笑)窓も掃除が行き届いておらず、ひっきりなしにキッチンから人の出入りがあり、景色や雰囲気を楽しむということは難しいです。ブッフェも上のランクの方々が座ってる席の窓の外、廊下に列になって立ち、中の人たちに見られながら自分の番を待つという状態でここまでは正直後悔しかありませんでした(笑)これがタイトルの意味です。
ただ、食事自体は美味しく、またショーも間近で見られ、フラダンスの体験もできたりこの点は満足のいくものでしたし、サンセットの時には上の階に上がり海風を感じながら夕日が沈むのを見ることができたのは大大大満足でした!
夕日を見た後、座席に戻るとショーが再開されていました。というかここからが本番。ハワイ周辺やポリネシア(終始英語だったので定かではありませんが)など様々な地域の民族的ダンスをたくさん見せてくれます。最後みんなで輪になって踊らされるのはやや意味不明でしたが、それも楽しかったです!
次回もし自分が参加するとすれば、パシフィックスターより上のランクで参加したいですね^_^
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the meals, shows, and sunset. We will share your comments regarding the Pacific Star room internally and use them to improve future cruises. Thank you for your valuable feedback. Also, thank you for sharing the wonderful photos! All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
お食事やショー、サンセットなどをお楽しみいただけました様で大変嬉しく思います。
今回ご利用いただきましたパシフィックスターのお部屋に付きましては、
いただきましたコメントを社内で共有させて頂き、今後のクルーズ改善に役立たせていただきます。
貴重なご意見有難うございました。
また、素敵なお写真の掲載も有難うございます!
皆様のまたのお越しをスタッフ一同お待ち申しあげております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2017/06/17 |
| Activity Date: | 2017/05/24 |
Reviewed by: KEI
The arrangements were smooth. The pick-up and drop-off after arrival were also seamless, making it a great value and very convenient. I will definitely use this service again next time.
手配までもスムーズです。到着後もスムーズに送迎してもらえるので料金もお得で大変便利でした。次回もまた利用させて頂きます。
Thank you very much for participating in our cruise. We are very pleased to hear that you had a smooth and comfortable experience. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
全てスムースに快適にお過ごしいただけました様で大変嬉しく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2017/06/16 |
| Activity Date: | 2017/06/13 |
Reviewed by: KEI
The arrangements were smooth. The transportation was also seamless upon arrival, making it a great value and very convenient. I will definitely use this service again next time.
手配までもスムーズです。到着後もスムーズに送迎してもらえるので料金もお得で大変便利でした。次回もまた利用させて頂きます。
Thank you very much for boarding with us. We sincerely look forward to welcoming you back on board when you visit Hawaii again.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2017/06/15 |
| Activity Date: | 2017/06/13 |
Reviewed by: あんず
My first participation was included in the tour. However, I had a bitter memory from that time, so I participated again for a revenge. The course content was incomparable to the last time (though it's not fair to compare it to the tour course). There was space between the seats, and the service was quite good. It seems that the course content varies by floor on the ship. From the food, live performances, singing, to dancing, the quality definitely improves with the grade. In June, I noticed many Japanese newlywed couples. I was able to enjoy a luxurious time.
1度目の参加は、ツアーに盛り込まれていました。
ただ、その時の苦い思い出があるので、リベンジで2回目の参加をしました。コース内容も前回の時とは比較にならない(ツアーコースと比較しても仕方ないのですが)内容でした。
席と席との間隔もあり、サービスもかなり良かったです。
船のフロア毎に、コース内容が違うような感じがします。
お料理、生演奏、生歌、ダンスから、やはりグレードが上がればそれなりに、、、。
6月の季節柄、日本人の新婚カップルを多く見受けました。
贅沢な時間を過ごせました。
Thank you very much for reboarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely hope you will join us again when you visit Hawaii.
この度は再乗船、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお持ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2017/06/14 |
| Activity Date: | 2017/06/11 |
Reviewed by: Shazbailey
Was really well done. Worth the money. Great entertainment and food.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/06/13 |
| Activity Date: | 2017/06/06 |
Reviewed by: Melissa
The crew was great, good food, good music, all around good time watching the sunset and fireworks.
| Rating: | |
|---|---|
| Packages: | Fireworks Cruise (til 12/31/2017) |
| Attended as: | Families |
| Posted on: | 2017/06/12 |
| Activity Date: | 2017/06/09 |
Reviewed by: Spky
We opted for the 5-star menu, and it was awesome. food was delicious, and service was fantastic. It was a terrific way to celebrate our anniversary.
| Rating: | |
|---|---|
| Packages: | Nova Five Star: Steak & Lobster, Private Table, Drinks & Entertainment |
| Attended as: | Couples |
| Posted on: | 2017/06/11 |
| Activity Date: | 2017/05/24 |
Reviewed by: riku
We went there to wrap up our honeymoon on the last day. We had a delicious dinner that was perfect for the final day, and we were able to see a beautiful sunset, which made us very happy! The crew members were all cheerful, and it became a wonderful memory. ^ ^
ハネムーン最終日の締めくくりに行きました。最終日にふさわしいおいしいディナーを食べれて、とってもきれいなサンセットを見ることができ、大満足!クルーの方も明るい人ばかりで楽しい思い出になりました^ ^
Thank you very much for joining our cruise.
We are very pleased to hear that you enjoyed dinner and the sunset on the last day of your trip to Hawaii.
Thank you also for sharing the beautiful sunset photos.
We hope to see you again soon.
All of our staff are looking forward to your visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
ハワイ旅行最終日にディナーやサンセットをお楽しみいただけました様で、大変嬉しく思います。
とても綺麗なサンセットのお写真の掲載も有難うございました。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2017/06/11 |
| Activity Date: | 2017/05/16 |
Reviewed by: まるちゃん
I used this cruise for my honeymoon. A friend who went to Hawaii recommended it, so I decided to join. Since I had already eaten a lot of delicious food on other days, I thought a buffet-only course would be fine, so I chose the cheapest option.
A bus picked us up from the hotel and took us to the port. Before boarding the ship, we were welcomed by dancers and live music. I thought we would be able to take a photo with the captain, but it turned out that those on the cheapest course were not allowed to do so. There was also no lei service, so I regretted not buying one.
The guest rooms for the cheapest course were noticeably different. Compared to the others, they felt a bit dim and lacked a sense of luxury. The next level up didn't seem to have that issue.
There was a man providing live music, two boys who were both dancers and waiters, and one hula girl. We could freely go out onto the deck, so we enjoyed the sunset. The food was quite tasty! I regretted not choosing the next level up for my honeymoon, but I could really feel the effort from the waiters and dancers, which made it a lot of fun. At one point, passengers joined in the dancing, and by the end, we were all dancing to YMCA and Gangnam Style, experiencing a joy that is hard to find in Japan.
Since it was the cheapest course, there were a lot of young people, and the atmosphere was really lively. However, I would recommend the second cheapest course or higher to those who are going in the future.
新婚旅行で利用しました。ハワイに行った友だちにおすすめを聞いたらこのクルージングを教えてくれたので参加しました。
他の日で美味しいものはたくさん食べているのでバイキングだけのコースでいいよねーということで一番安いコースにしました。
バスがホテルまで迎えに来てくれて港へ。船に乗り込む前にダンサーや生演奏でお出迎え。キャプテンと写真を撮らせてもらえると思ってましたが、一番安いコースの人は撮らせてもらえませんでした。。。。レイのサービスもなかったので、せっかくだから買っていけばよかったです。客室も一番安いコースのところだけあからさまに様子が違いました(^_^;)他と比べてなんだか薄暗いし高級感はありません。1つ上のコースはそんなことなさそうでした。
生演奏をしてくれるおじさんと、ダンサーとウェイターを兼任の男の子が2人、フラガールが1人いました。
デッキには自由に出れるので夕暮れを楽しみました。
料理は普通に美味しかったです!せっかくの新婚旅行だし1つ上のコースにすればよかったなぁと後悔しましたが、ウェイターさんもダンサーさんも一生懸命やってくれてる感じが伝わってすごく楽しくなってきました。途中からダンスに乗客も混ざり、最終的にはみんなでYMCAやカンナムスタイル、アメリカの若者の躍りを躍って日本ではなかなか味わえない楽しさを満喫できました。
いちばん安いコースなだけに若い人が多くて盛り上がりはすごかったです。
でもこれから行く人には2番目に安いコース以上をおすすめするかな~。
Thank you very much for joining our cruise.
We are very pleased to hear that everyone enjoyed dancing at the end of the cruise.
Next time, please be sure to try our other packages.
All of our staff are looking forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
クルーズの最後に皆様でダンスをお楽しみいただけました様で大変嬉しく思います。
次回は是非他のパッケージもお試し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2017/06/11 |
| Activity Date: | 2017/06/07 |
Reviewed by: 匿名希望
I had a great experience with the cruise and the live music and hula show. Each person receives two drink tickets. I ordered champagne and cake, but I ended up taking them home instead of enjoying them there. Maybe I didn't need them. The food portions were surprisingly similar to a Japanese course meal, which is rare in Hawaii.
クルーズ&船内生演奏・フラショーでとてもいい体験ができました。
ドリンクチケットが一人二枚付いてきます。シャンパンとケーキを注文しましたが、その場で見て、お持ち帰りでした。いらなかったかなー。
料理はハワイでは珍しく日本のコース料理くらいの量でした。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed our entertainment. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
私共のエンターテイメントをお楽しみいただけました様で大変嬉しく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2017/06/11 |
| Activity Date: | 2017/05/18 |
Reviewed by: あゆみ
I'm really glad I participated in this dinner cruise! The food was delicious, and the view from the boat was very beautiful. However, the spacing between the tables was a bit too tight, and I was nervous about bumping into the person next to me! The staff also made an effort to entertain us, which was great.
今回このディナークルーズに参加させて頂いて本当によかったです(^^)
お料理もおいしかったし、船からみる景色もとてもきれいでした。
ただテーブルの感覚が、せますぎで、隣の人とぶつからないかドキドキしました!
スタッフの方達も楽しませようとしてるのがつたわり、よかったです。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the food and the scenery. Regarding the seating issue, we will share your comments internally and use them to improve in the future. Thank you for your valuable feedback. All of our staff looks forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
お食事や景色をお楽しみいただけました様で大変嬉しく思います。
お席の件に付きましては、いただきましたコメントを社内で共有させて頂き、
今後の改善に役立たせて頂きます。
貴重なご意見有難うございました。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2017/06/11 |
| Activity Date: | 2017/05/21 |
Reviewed by: Ree family
We had a wonderful evening. Food was great, entertainment was fun. Very helpful staff. Would recommend this to everyone.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Families |
| Posted on: | 2017/06/10 |
| Activity Date: | 2017/05/19 |
Reviewed by: kato
The buffet is different from the quality of hotel buffets, but since it's on a ship, it's sufficient. We participated as a family of five: my husband, our three-year-old son, and our one-year-old twins. The kids can't wait for a course meal, and I thought it would be a hassle if they got noisy, so we chose the buffet. We were able to board with the twins in their stroller. The ship also has an elevator (which can only be used by those with special needs like wheelchairs or strollers), and we were able to move to the top floor using the elevator. We were looking forward to the fireworks on Friday, but they were canceled due to rising water levels; however, the three-hour cruise went ahead as planned. It was a lot of fun to relax and enjoy the scenery, listen to live music, and dance together.
ビュッフェはホテルのビュッフェの質とは違いますが、船なのでこれで十分。うちは夫婦と3さいの長男、1歳のの双子の計5人で参加。子供はコースなんて待ってられないし騒いだら迷惑かかると思いビュッフェにしました。双子のベビーカーのまま乗船出来ました。船にはエレベーターもあり(車椅子やベビーカー等事情がある人のみ使えます)、最上階までエレベーターで移動することができました。金曜日の花火を楽しみにしてましたが、水位上昇のため花火は中止となりましたが3時間のクルーズはそのままでした。景色をのんびりみたり、生演奏を聴いたり、みんなでダンスしたりとても楽しかったです。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you back on board when you visit Hawaii again.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/06/07 |
| Activity Date: | 2017/05/26 |
Reviewed by: もちもか
The food wasn't anything special, but it was reasonably delicious, and I thought the staff's attentiveness was good. It was lively and fun. The view was also fantastic.
お料理も特別ではありませんが相応に美味しく、スタッフの心配りは良かったと思います。
賑やかで楽しかったです。景色も最高ですね。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the views from the ship. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
船からの景色をお楽しみいただけました様で大変嬉しく思います。。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2017/06/05 |
| Activity Date: | 2017/05/25 |
Reviewed by: O達晴
I participated on the last night of our honeymoon. Due to my shellfish allergy, I joined the buffet.
The sunset was beautiful (although it was a bit cloudy...), so that was nice, but honestly, the food and the event were just mediocre. I felt that it might have been better if we had chosen a higher-tier tour, like a 3-star or 5-star.
Since we came to Hawaii and we hardly speak any English, it might be our issue, but I couldn't understand anything the MC or the staff were saying, and I was just smiling politely the whole time.
Personally, I wish it were a bit more accommodating for those who don't speak English well.
ハネムーン最終日の夜に参加しました。
自身か甲殻類アレルギーの為、ビュッフェで参加しました。
サンセットは綺麗に見えた(少し曇ってましたが…)ので、良かったですが、料理もイベントも正直微妙でした。
3スター・5スターなどの上のツアーでないと、ダメだったかなと感じました。
ハワイに来て、ほとんど英語が出来ない自分達にも問題有りなのかも知れませんが、MCの話もスタッフの話も全く聞き取れず、ずっと愛想笑いしてるだけでした。
個人的には、もう少し英語が出来ない人にも優しいといいのにな、と思ってしまいました。
Thank you very much for participating in our cruise.
Like our 3-star and 5-star offerings, we will continue to strive to create enjoyable cruises for everyone.
Thank you for your valuable feedback.
All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
3スター、5スター同様に、皆様にお楽しみいただける様なクルーズ作りに勤めて参ります。
貴重なご意見有難うございました、。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2017/06/04 |
| Activity Date: | 2017/06/03 |
Reviewed by: えつこ
When I arrived at the meeting point, there were other tour groups, so I wasn't sure which staff line to join. It would have been helpful to have a sign or something. For the return shuttle, I got off the boat a bit late without any communication, so I was confused about where to get on the vehicle and ended up getting lost. I was disappointed to be seated at a table with Japanese people. If it was going to be shared seating, I would have preferred it to be with non-Japanese guests. The buffet was neither good nor bad.
集合場所にいくと他のツアーの方がいたのでどのスタッフの列に並べば良いのかわからないような状態でした。プラカードなどがあればよかったです。帰りの送迎の集合場所も連絡なく下船するのが少し遅くなっため車に乗るの場所がわからず、迷いました。テーブルは日本人との相席で残念でした。相席であれば日本人でない方がよかったです。バイキングは可もなく不可もなくというところです。
Thank you very much for participating in our cruise.
Regarding the pickup, we usually have someone holding a sign for Star of Honolulu to greet you.
Additionally, we announce the bus numbers for your return and guide you to the bus, but it seems that this time we did not provide sufficient guidance, and we sincerely apologize for the inconvenience caused.
We will share your comments internally and use them to improve our services in the future.
Thank you for your valuable feedback.
All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございます。
お迎えに付きましては、通常、スターオブホノルルのサインを持った者がお迎えに上がっております。
また、お帰りはバス番号毎にアナウンスをいたしまして、バスまで誘導させていただいておりますが、
今回はご案内が十分に行われていなかった様で大変ご迷惑お掛け致しました。
いただきましたコメントは社内で共有させて頂き、今後のサービス改善に役立たせていただきます。
貴重なご意見有難うございました。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2017/06/04 |
| Activity Date: | 2017/05/30 |
Reviewed by: KUKUI さん
On the last day of my nephew and his wife's honeymoon, I gave them a gift. Here are their thoughts: "The scenery was beautiful, and we were satisfied with the adult experience of the cruise. The final dance felt a bit embarrassing for us Japanese, but participating turned out to be a great experience."
甥夫妻の新婚旅行の最終日にプレゼント。以下、彼らの感想[景色もさることながら、クルーズという大人な体験に満足でした。最後のダンス、日本人には、ちょっと恥ずかしい気もしますが、参加してみるといい経験になった。]
Thank you very much for joining our cruise this time. We are very pleased to hear that you enjoyed participating in the dance as well. Taking part in experiences unique to overseas travel can create wonderful memories. We, the staff, look forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回はダンスにも参加して頂き、お楽しみいただけました様で大変嬉しく思います。
海外ならではの経験は思い切って参加してみると良い思い出になりますよね。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Couples |
| Posted on: | 2017/06/03 |
| Activity Date: | 2017/05/08 |
Reviewed by: 段々畑
This was my second cruise. Unfortunately, it was cloudy this time, so I couldn't enjoy the sunset, but the view of Honolulu from the ship was refreshing. Since I have a shellfish allergy, I chose the buffet. I hope to be able to board again.
2回目のクルーズでした。
今回は残念ながら曇り空であった為、サンセットを眺めることはできませんでしたが、船から眺めるホノルルの景観に心洗われました。
甲殻類アレルギー持ちの為、ビュッフェを選ばせていただきました。
また乗船できればと思います。
Thank you very much for participating in our cruise. Although we regret that you could not enjoy the sunset this time, we are very pleased to hear that you enjoyed the views from the ship. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は残念ながら、サンセットはお楽しみいただけませんでしたが、船上からの景色をお楽しみいただけました様で大変嬉しく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2017/06/03 |
| Activity Date: | 2017/05/08 |
Reviewed by: まーちゃん
I enjoyed the show, and since we had a window seat, it became a memorable event for the mature couple. The view from the ship and the colors of the evening sky were amazing.
ショーも楽しめたし、窓際席にしたので
熟年夫婦の記念イベントになりました。
船からの景色、暮れいく空の色が最高です。
Thank you very much for joining our cruise. We are very pleased to hear that you and your spouse enjoyed it. Please come back to enjoy the beautiful scenery of Hawaii together again. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
ご夫婦でお楽しみいただけました様で大変嬉しく思います。
ぜひまたお二人でハワイの綺麗な景色をお楽しみにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2017/06/03 |
| Activity Date: | 2017/04/30 |
Reviewed by: Mr. Anonymous
I'm one of those people that thinks it's a waste to be on a boat if you're going to be cooped up indoors all the time. If you're going to experience a sunset at sea, you might as well do it right with an open-air deck and a mai tai in hand.
The dinner on this cruise was great, and so was the live entertainment, which included ukulele, hula, and a fire dance (totally unexpected), but for how affordable it is all of those just seemed like a cherry on top of a gorgeous cake.
If you want to experience a Hawaiian sunset on a laid-back ship, this is the cruise for you.
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2017/06/03 |
Reviewed by: あゆゆ
I was delayed for a reason, but they waited until the last minute, and all the staff were smiling. It was a wonderful sunset, delicious food, great dancing, and an amazing night!!!
I might have misunderstood, but I thought I would be able to see the fireworks from Hilton, which was disappointing...
訳あって遅れてしまったけどギリギリまで待ってくれて、スタッフの方はみんな笑顔で素敵なサンセットと美味しいご飯、素敵なダンス、最高の夜でした!!!
勘違いだったのか、ヒルトンの花火も見れると思っていたけど見れず残念でした、、、
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the Hawaiian night with us. On Friday nights, we usually have the opportunity to watch the fireworks from the Hilton Hotel, but unfortunately, on the day you participated, it was canceled due to a king tide (abnormal high tide). We hope you can see it on another occasion. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
ハワイの夜を私共とご一緒にお楽しみ頂けました様で大変嬉しく思います。
金曜日の夜は通常、ヒルトンホテルの花火を観る事ができますが、
お客様のご参加された日は、キングタイド(異常な満ち潮)の為残念ながら中止となりました。
またの機会にご覧いただければ幸いです。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2017/06/02 |
| Activity Date: | 2017/05/26 |
Reviewed by: さっちゃん
It was a bit different from my expectations, but I enjoyed it. I was disappointed that I couldn't see the fireworks from the boat on Friday.
ちょっとイメージと違いましたが楽しめました。
金曜日の花火が船上から見れなかったのがざんねんでした。
Thank you very much for boarding with us. We sincerely apologize for the cancellation of the fireworks on that day. We look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠にありがとうございます。当日花火が中止になってしまった事、申し訳ございませんでした。またハワイにお越しの際にはご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Friends |
| Posted on: | 2017/05/31 |
| Activity Date: | 2017/05/26 |
Reviewed by: かわとも
We boarded as a family. Since we had a small child with us, we were a bit hesitant about participating, but there were many families on board as well. The staff were very kind and made our experience enjoyable. Fortunately, our child fell asleep during the ride, allowing us to relax and enjoy a leisurely time. This was our second time boarding, and if the opportunity arises again, we would love to participate.
家族で乗船しました。小さな子供を連れての乗船でしたので、参加に迷いもありましたが、家族連れの方も多かったです。
スタッフの方も親切に対応して下さり、気持ちの良い時間を過ごせました。
また、タイミング良く、乗船中は子供が眠っていたので、ゆったりと優雅な時間を過ごすことが出来ました。
2回目の乗船でしたが、また機会があれば、参加したいと思います。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠にありがとうございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際にはご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/05/31 |
| Activity Date: | 2016/11/05 |
Reviewed by: Carole R.
The Star of Honolulu Sunset Dinner Cruise was the best I have ever experienced! Food was excellent and rates a 10!!! The service was top notch with the servers offering to do anything to make our trip pleasant and fun. The entertainment was more than expected and with the audience participation it made the evening so enjoyable. I would take my whole family next time!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/05/29 |
| Activity Date: | 2017/05/26 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for boarding with us. We sincerely apologize for the various inconveniences you experienced. We will promptly work on improvements with all our staff. Thank you for your valuable feedback.
この度はご乗船頂きまして、誠にありがとうございます。数々の失礼、大変申し訳ございませんでした。早々に、従業員全員で改善に努めます。貴重なご意見、ありがとうございました。