Oahu
The pickup location for the bus on the way there was hard to find. (There were many people from other tours, and we couldn't tell what our bus looked like.)
As for the horseback riding, we could hear the sound of the waves and got splashed by the sea spray, and the wind felt pleasant. The horse was calm and occasionally stopped to graze, which was enjoyable as well. Riding along the coast, something we can't do in Japan, was a valuable experience.
In Haleiwa Town, we only had time for lunch, and it would have been nice to have a little more time to relax.
行きのバスのピックアップ場所がわかりづらかった。(他のツアーの人たちも多く、自分たちのバスがどのような物かもわからなかった)
乗馬については波の音が聞こえ、波飛沫がかかるくらいで、風が心地よかったです。馬もおとなしく時々草を食んで道草しましたが、それも楽しかった。日本では出来ない海岸沿いの乗馬は貴重な体験でした。
ハレイワタウンではランチの時間しか無くもう少しゆっくり出来たら良かった。
Thank you for using Island Makana Tours. I'm glad to hear that you enjoyed the horseback riding. We will take your feedback regarding the schedule into consideration for the future. We look forward to serving you again!
このたびはアイランドマカナツアーズをご利用頂き、ありがとうございました。乗馬、お楽しみ頂けたようで良かったです。スケジュールについてのご意見は今後の参考とさせて頂きます。またのご利用を心よりお待ちしております!
The driver was very friendly and shared interesting stories, making the journey enjoyable. The Dole plantation was less lively than when I visited before, and the pineapple ice cannot be purchased with a card, so cash is necessary. The driver explained the horseback riding in Japanese beforehand, which made me feel at ease. A staff member will take photos along the way, so be sure to bring your smartphone. There is only one riding club, and it's not very clean, so I recommend bringing hand towels or similar items. The stroll around Haleiwa goes by quickly, so it might be better to ask the driver to place a lunch order in advance. It gets crowded when eating and lining up for shave ice, so Aoki might be a better choice. I wish I had a bit more time.
ドライバーの方はとてもゆかいで為になる話をして下さり、道中は楽しかったです。
ドールは以前来た時とはにぎわいがなく、パインアイスはカード使えず、現金持参が必要です。
乗馬は先にドライバーさんが日本語で説明してくださったので、安心して乗ることができました。途中写真を係の方が撮ってくれるので、スマホ持参を。
乗馬クラブにはは一つしかなく、綺麗とは言えないので、お手拭き等持参することをお勧めします。
ハレイワ散策はあっという間なので、ランチは予約注文ドライバーさんに頼む方がいいかもです。食べて、シェイブアイス並ぶのに混むので、青木の方がいいかもしれません。時間もう少しあったら、良かったと。
Thank you for using Island Makana Tours. We appreciate your valuable feedback and will use it for future reference. We look forward to serving you again.
このたびはアイランドマカナツアーズをご利用頂き、ありがとうございました。貴重なご意見ありがとうございます。今後の参考にさせて頂きます。またのご利用をお待ちしております。
The guide was very talkative and shared a lot of interesting stories during the ride. They were considerate, and even though my English isn't great, I was able to enjoy the experience.
お話し好きなガイドさんで、車内ではずっとたくさんお話聞かせてくれて面白かったです。気の利く方で、英語が苦手でも楽しむことができました。
Thank you for using Island Makana Tours. All of our staff are very pleased. Please consider using us again when you visit Hawaii. Thank you!
このたびはアイランドマカナツアーズをご利用頂き、ありがとうございました。スタッフ一同嬉しく思っております。また、ハワイにお越しの際はぜひご利用下さい。ありがとうございました!
The guide and driver, Mr. Arai, was very polite and made the tour truly enjoyable and reassuring.
I will definitely repeat this tour when I come to Hawaii.
ガイド&運転手のアライさんが とても丁寧に 対応して下さり 本当に安心して楽しめるツアーです。
このツアーは ハワイに来たら必ずリピートします。
Thank you for using Island Makana Tours. We're glad to hear that you enjoyed your experience. We look forward to serving you again.
このたびはアイランドマカナツアーズをご利用頂き、ありがとうございました。楽しんで頂けたようで何よりです。またのご利用お待ちしております。
The driver and guide knew the sight seeing spots and good food to eat very well. He also helped us take pictures at each visiting point.
Hello Tony,
Thank you so much for joining our tour. We are glad you had a great time with John. He really knows his foood. We hope your pictures came out well. Thank you again for writing a review for us. We really appreciate it. Please come to Hawaii as much as possible.
Mahalo and Aloha!!
Fun Group Hawaii
Great experience! Very professional and knowledgeable.
We participated in a tour as a couple aged 68 and 65. It was our first experience with horseback riding, but there was one assistant for every four people, so it was easy to just follow along without any issues.
Once we got from the ranch to the coast, we were able to see the beautiful blue sea from a high vantage point. While enjoying the view of the ocean, we had a fun time leisurely riding the horses. The horses were accustomed to carrying people, so we just had to maintain our balance. We only needed to slightly change direction or move the reins when stopping. The 70 minutes flew by.
After horseback riding, we went to Haleiwa and tried the garlic shrimp and fries combo from a food truck recommended by our driver, Kazu. It was truly wonderful.
68歳と65歳の夫婦でツアーに参加しました。乗馬は全くの初体験でしたが、4名に1名のアシスタントがいて、ただついて行くだけでしたので問題ありませんでした。
牧場から海岸に出ると、真っ青なきれいな海を高い位置から見ることができました。海を見ながら、馬に任せて楽しく散策できました。
人を乗せるのに慣れた馬のため、ただバランスをとって乗っているだけでした。ほんの少しだけ方向を変えたり、止まるときに手綱を動かすだけですみました。70分はあっという間でした。
乗馬の後でハレイワにいき、ドライバーの一(かず)さんおすすめ、テレビでも紹介されたというキッチンカーでガーリックシュリンプとフライのコンボを食べました。本当によかったです。
Thank you for your valuable feedback. We will continue to strive to ensure our customers are satisfied.
貴重なご意見ありがとうございました。
今後も、お客様に満足して頂けるよう取り組んでまいります。
It exceeded my expectations. I participated in two activities, snorkeling and kayaking, in the morning and afternoon. During the bus ride, the driver provided fun explanations and conversations, making the journey enjoyable without getting bored (the driver was incredibly funny and friendly). They were busy giving us sightseeing information, pointing out things to the right and left.
However, there was one issue: at the snorkeling site, the tour description stated that "life jackets are available for free," but I was told that this was not included in the tour price. Even when I mentioned it was written on the voucher, they insisted it was different. Originally, it would have been $10, but since we came on the tour bus, they said it would be $7. There were only my husband and me as Japanese participants; the others were foreigners, and since no one else seemed to say anything, I wondered if they had booked through a different company.
A Japanese staff member was in charge and kindly said, "I'm Japanese, so please let me know if you need anything," which felt a bit strange. I was left wondering if what was written on Veltra was incorrect or if there was a communication issue... It left me feeling uncomfortable.
As for the snorkeling itself, I was able to see turtles and various fish, which was enjoyable. For lunch, I had garlic shrimp from the snorkeling side, and they were huge and delicious! However, there were many chickens running around nearby, and as someone who isn't fond of them, I couldn't fully enjoy my meal. The chickens seemed accustomed to humans and appeared from all over.
The afternoon activity was kayaking, which I had never done before, but I had a lot of fun. At a break during the morning, we stopped by a macadamia nut shop that had Kona coffee, which I couldn't find even in Waikiki. I tasted it and bought some immediately. We also briefly stopped at a place selling fresh fruit in Ziploc bags, where everyone was buying and eating papayas.
Aside from the issue with the life jackets, it was a very enjoyable tour.
期待していた以上の内容でした。
午前と午後のアクティビティ、計2つ、スノーケリングとカヤックに参加しました。
バスで移動する間もドライバーさんの楽しい説明と会話で、飽きることなく楽しめました(すごい面白くてフレンドリーなドライバーさんでした)。
右に左に忙しいくらい、観光案内してくれました。
ただひとつ、スノーケリングのところで、ツアー説明には「ライフジャケットは無料で貸し出しします」と書いてあったのに、ツアー代金にそれは含まれていない、と言われ、バウチャーに書いてあると言っても違うと言われ、本来なら10ドルのところ、ツアーバスで来てるから7ドルでOKと言われました。
日本人の参加者は私たち夫婦だけで、他は外国人で、他の人は特に何も言ってなかったので、申し込んだ会社が違うのかなと思いましたが…。
日本人の人が担当で、「私は日本人なので、何かあれば言ってください」とフレンドリーに声かけてきたのですご、なんだかね、って感じでした。
ベルトラに書かれていることが間違っていたのか、あるいは、連絡がうまく伝わっていないのか…不快な気持ちになりました。
スノーケリング自体は、タートルも見られたし魚も色々見られて楽しめました。
スノーケリングの側のガーリックシュリンプをお昼に食べましたが、すごく大きいシュリンプで美味しかったです!
ただ、そばには鶏がたくさん走り回っていて、苦手な私は食事を楽しむことはできませんでしたが。
鶏は人間に慣れているのか、あちこちから神出鬼没でした。
午後のアクティビティはカヤック、初めてでしたがとても楽しめました。
午前中途中の休憩で寄ったマカデミアナッツのお店にはワイキキで探してもなかったコナコーヒーをまぶしたのがあり、味見して、即購入しました。
途中で、ジップロックに入ったフレッシュフルーツを売ってるところにもちょっとだけ立ち寄ってくれ、みなさん、パパイヤを買って食べてました。
ライフジャケットの件を除いては、とても楽しめたツアーでした。
At first, I thought the price was high, but my first horseback riding experience was very enjoyable. Sota from Veltra and the horseback riding staff provided thorough explanations, and I believe the value exceeded the cost. Thank you for the wonderful memories.
最初は金額が高くて、どうかな?と思いましたが、
初めての乗馬でとても楽しく、ベルトラのそうたさんも乗馬スタッフの方々も丁寧に説明して頂き、
料金の値は超えてると思います。楽しい思い出をありがとうございました。
I'm glad to hear that you are satisfied. Thank you for sending your feedback.
ご満足頂けて良かったです。ご感想お送り頂きましてありがとうございます。
John is excellent driver as tourist guide.
The trip was smooth and exciting. I will come back to travel again. Chuc Le .
Hello Chuc,
Thank you so much for your review. We are glad you had a great time with John. He really knows what he is doing. We are glad you were able to see all the sights and sounds of Hawaii. If you have the chance to come back to Hawaii, please do.
Mahalo
Fun Group Hawaii
I was picked up on time and went from the Dole Plantation to the town of Haleiwa. After getting a brief explanation of the town, we split into groups, and I joined the beach horseback riding plan. Although the explanation was in English, the guide was very helpful, so there were no issues. The horseback riding lasted well over 70 minutes, and the beauty of the coastline was beyond words. On the way back to Haleiwa, we ordered lunch, the garlic shrimp combo, by phone to reduce wait time. I was also able to do some shopping at Patagonia!
時間どおりにお迎えに来てもらってドールプランテーションからハレイワの町へ
ひととおり町を説明してもらった後 散策組と分かれて海辺乗馬プランに。
英語の説明だけどガイドさんがちゃんと教えてくれて問題無し。
70分をゆうに上回る乗馬 海岸の綺麗さは言うまでも有りません。
終わってハレイワに戻る間にランチ ガーリックシュリンプコンボを電話注文してくれて待ち時間短縮。
patagoniaでお買い物も出来ました!
Thank you for your kind review. I'm glad to hear that you were satisfied.
ご丁寧なレビューありがとうございます。お客様に満足して頂けてよかったです。
This was my third trip to Hawaii, and I finally got to experience horseback riding, which I had been looking forward to. During the transfer, the driver shared various interesting information while driving, and I enjoyed listening while taking in the scenery. I was quite anxious about whether I would be okay with horseback riding and the horses, but they were very well-behaved. At first, I didn't have the luxury to enjoy the views, but once I got used to it, I was able to see the beautiful ocean and take videos. It was an option that left me very satisfied. I definitely want everyone to experience this!
ハワイ旅行3回目にしてやっと念願の乗馬体験ができました。
送迎中も色々な情報を運転しながら話してくださったりしてとても興味深く景色を見ながら聞いていました。
乗馬もお馬さんも大丈夫なのかとても不安でしたが、とてもお利口さんでした。
景色も始めは見る余裕もありませんでしたが、慣れてきたら綺麗な海をみたり、動画を撮ったり 大満足のオプションでした。
是非皆さんに体験してほしいです。
Thank you for your thoughtful review. We're glad to hear that you were satisfied.
ご丁寧なレビューありがとうございます。お客様が満足して頂けて良かったです。
Our family of 4 loved the variety of this tour! We have 2 older teenage boys (17 and 19) and our family loves to travel! The hike was a great way to start the trip! It was so beautiful going up and WOW, the view at the top is spectacular! The next stop was a food truck that had malasadas….don’t miss this! Yumm, my boys LOVED them! The rest of the tour was fantastic and the guide offered so much history detail and information! All the stops were great and we especially loved the north shore!
Hello E Jones,
Thank you so much for your review. We are glad you had a good time on the trip. The malasadas taste so good after finishing the hike. We are glad all of you enjoyed the tour. We really appreciate your comments. Thank you again for joining our tour and hopefully you will be able to visit the Islands once again.
Mahalo
Jonah
Fun Group Hawaii
We booked a private tour and it was the best experience ever. We got to spend longer times at the places we decided. Our driver was fun, knowledgeable, personable and professional. He made the experience even better. Our bus was a little rickety but probably because there were only 6 of us in it. We made the most of it and it definitely didn’t stop our fun. Would book again in a heartbeat.
We had a great tour and greatly recommend John as the tour guide. He was patient and knowledgeable and made for a great day!
Hello Family,
We are glad to hear that you had a great time with John. He really knows what he doing. Really knows his food as well. Also funny as well. We appreciate your review and thank you for booking with us. We really appreciate it.
Mahalo
Fun Group Hawaii
It was my first time horseback riding, but the guide explained how to ride in the car, so I was able to do it without any difficulty. Riding while looking at the blue ocean was incredibly pleasant! The horses were well-groomed and very obedient.
Unfortunately, I couldn't spot any sea turtles at the beach where they come up for air, but in Haleiwa, I had a reservation at a delicious garlic shrimp restaurant, and it was really tasty. However, there definitely wasn't enough time to visit all the restaurants. I recommend doing some research on what places are available and where to go.
At Dole, the line for the pineapple ice cream was very long, so I think you need to get in line right away after getting off to make sure you can return in time.
初めての乗馬でしたが、車の中でガイドさんが乗り方を説明してくれたので、難なくのれました。青い海を横目に見ながらの乗馬はとにかく気持ちよかったです!馬は綺麗に手入れされ聞き分けの良い子たちでしたよ。
海亀が息継ぎのために顔を出すビーチでは残念ながら目撃できませんでしたが、ハレイワではガーリックシュリンプの美味しい店を予約していただき、そこがとても美味しかったです。
ただ時間が足りなくて、店を回りきれないのは確実です。どんな店があるのか、どこに入るのか下調べしていくことをおすすめします。
ドールではパインアイスが長蛇の列だったので、降りたらすぐに並ばないと時間までに戻れないと思います。
Thank you for your thoughtful review. We're glad to hear that you were satisfied.
ご丁寧なレビューありがとうございます。お客様が満足して頂けて良かったです。
I felt reassured that the guide explained everything in Japanese from the start! The information about Dole Plantation and Haleiwa was detailed and informative, making it easy to explore!
最初から日本語のガイドで丁寧に説明してくれて安心でした!
ドールプランテーションもハレイワの情報も詳細で勉強になりましたし観光しやすかったです!
Thank you for your kind review. I'm glad to hear that you were satisfied.
ご丁寧なレビューありがとうございます。お客様が満足して頂けて良かったです。
Gorgeous Day, delish food, amazing beaches! Unbeatable
Hello Kara,
Thank you so much for your review. Seems like you had a good time on the tour. Seems like you described our tour. Beautiful Beaches and Great Food.. We hoped you had a great time in Hawaii and we hope to have you visit Hawaii once again.
Mahalo
Fun Group Hawaii
saw the places mentioned, nice small group.
the driver didnt know any Hawaiian translations for the areas/names etc, the Bus/trolley people did. being from New zealand we all know what the names mean
Hello CJM,
Seems like you had a good time on the tour. Glad you got to see all the sights and sounds of Oahu. As far as Hawaiian Translations for certain areas, we might know a little but there is so much to learn. We will work on that and over time we should become a little more familiar. But thank you again for your review and hoped you enjoyed your time in Hawaii.
Mahalo
Fun Group Hawaii
Website easy to use.
Driver on time, and very helpful with local area.
Told him what we wanted to see and do, and he accommodated with ease.
Got stuck in traffic driving up the North shore, so he stayed a little longer for us.
We had the best time. Loved everything about it. Our tour guy Jonah was amazing and very knowledgeable. Took our time since we were a smaller group. The diamond head hike was a bit harder than we thought with the baby but we took our time and made it up there. What a beautiful view!! It was worth it!!! Do not regret anything about this tour! It was amazing!!! The dole whip ice cream was amazing. The Lenard’s malasada was amazing too. Saw a few turtles and the food trucks was so delicious. We really enjoyed our time on this tour and we totally recommend to do this tour if you’re ever in Oahu Hawaii!!!
Hello Eelang,
Thank you so much for your review. We had a good time on the tour that day. Saw a lot of good sights and had a lot of great food. Hope you guys got to eat some Pho after dropping you off. Hope you enjoyed your time In Hawaii and please stop by any chance you get.
Mahalo
Jonah
Fun Group Hawaii
I wish I could have received more detailed information about Haleiwa Town, such as maps and travel time distribution. We did a quick tour around the town, but the explanations and movements were fast, and before I knew it, we had free time, which made me a bit flustered. However, seeing how quickly the parking lot filled up with cars by noon made me understand the urgency. Thank you for your help.
ハレイワタウンの詳しい情報を 地図や移動時間の配分など伺えたらよかったなあ と少し思いました 現地の町中を1周してくださいましたが 説明や移動が速くあっという間に自由行動となり 慌てました。 ですが 昼にはたくさんの車があつまりあっという間に駐車場は混雑しているのを見ると慌てていらっしゃるのも理解できました。お世話になりました
Thank you for your thoughtful review. We hope to incorporate your feedback into our future tours to make them even better.
ご丁寧なレビューありがとうございます。お客様のご意見を今後のツアーに活かしていいツアーにしていければと思います。
This tour was TOP NOTCH. The van was clean and comfortable and all of the places stopped along the tour were awesome. It was a fun filled day! We loved that this tour was a small group on an uncrowded, cool, comfortable van. Our tour guide, Alan, was super informative, easy going and hilarious. His approach, information and personality put this tour over the top for us. The cost for this tour was higher than the bus tour we booked with a different company but it was 100% worth it!
Hello Jordy,
Thank you so much for your kind review. We are glad you had a good time with Alan. He knows a lot about island especially about fishing. We are a little different from the bus tour in which we are little more personal. But we are glad you enjoyed our tour and thank you again for your review.
Mahalo
Fun Group Hawaii
This tour was so much fun! Stephanie was our guide and she was very knowledgeable, funny, and entertaining. The hike in the morning was amazing and having a tour reduced the hassle of reservations, parking, etc. I would recommend this trip to anyone wanting a well-rounded and interesting tour of the island.
Hello Emily,
Thank you so much for your review. We are glad you had a good time with Stephanie. She really does a great job. We are glad you enjoyed the tour and was able to catch all the beautiful spots on the Island. Thank you again for your kind review and enjoy the rest of your time on Oahu.
Mahalo
Jonah
Fun Group Hawaii
I chose a seaside horseback riding course, and I was able to ride with peace of mind on a very well-behaved horse. The guide also acted as an interpreter for the local staff, which made everything easy to understand. Additionally, they made a reservation for lunch, and I was able to enjoy the popular garlic shrimp with no waiting time. They also explained the locations of shops in the city, making for a very fulfilling day.
海辺の乗馬コースを選びましたが、とてもお利口な馬で安心して乗馬できました。ガイドさんが現地のスタッフさんの通訳もしてくださり、わかりやすかったです。
また、ランチの予約もしてくださり、食べたかった人気のガーリックシュリンプも待ち時間0で食べられました。街のショップの場所も説明いただき、とても充実した1日になりました。
Thank you for your kind review. I'm glad to hear that you were satisfied.
ご丁寧なレビューありがとうございます。お客様が満足されてよかったです。
We had a great hike with our tour guide, Ryan. He was very knowledgeable and friendly. He was passionate about what he does and made a great day for us. The hike was just challenging enough without being too difficult. The lunch provided was great too. We didn't know what to expect going into this but had a great time and would recommend this to anyone. It's a great way to see a part of the island that we never would have seen otherwise.
Horseback riding while enjoying the stunning coastal views is highly recommended. There were seven participants at the same time, but we were divided into two groups of three and four, with an instructor accompanying each group, which was reassuring. The instructions are given in English only, so those who are completely new to horseback riding and not confident in their English may feel a bit anxious. However, the horses understand well, and if anything happens, the instructor will come right away, so you’ll be fine.
海沿いの絶景を堪能しながらの乗馬は絶対おすすめです。 同じ時間で7人参加でしたが、3人と4人の2グループに分かれてインストラクターの方が着いてくれるので安心です。 説明は普通に英語のみなので、全く乗馬が初めてかつ英語に自信が無い方は焦ってしまうかもしれませんが、馬の方が良くわかっていますし、何かあればすぐにインストラクターの方が来てくれるので大丈夫です。
Thank you for your valuable feedback. We sincerely take your comments to heart and will continue to work hard to ensure your satisfaction.
貴重なご意見ありがとうございます。
お客様のご意見を真摯に受け止め、お客様に満足していただけるようこれからも取り組んでまいります。
This tour was amazing. We had Stephanie, who is a Hawaiian native and was able to provide historical details on the different attractions. She was also able to take us to a few places that weren’t planned but time permitted. She was such a joy to be around. If you’re contemplating, just book it. You will be extremely satisfied!
Hello D.Vincent,
Thank you so much for your review. It seems like you had a great time with Stephanie. She really knows the island well. We really appreciate your comments and glad you booked our tour. We hope to get more bookings from your comments so we really appreciate it. Please enjoy the rest of your stay in Hawaii.
Mahalo
Fun Group Hawaii
I was picked up on schedule. The meeting point was the hotel name, but when I read the voucher carefully, it turned out to be the trolley stop facing the street. The horseback riding was enjoyable as we walked along the coast. My stay in Haleiwa was just under an hour, which was perfect for me. I also enjoyed the recommended garlic shrimp, which was delicious.
スケジュール通りに送迎してもらいました。待ち合わせ場所がホテル名でしたが、バウチャーをよく読んだら実際は通りに面したトロリー乗り場でした。乗馬は海沿いを歩いて楽しく過ごしました。ハレイワでの滞在時間は1時間弱でしたが私にはちょうどよかったです。オススメのガーリックシュリンプも美味しくいただけました。
Thank you for your valuable feedback.
We sincerely apologize for any disappointment we may have caused you.
We will take your comments into account and strive to improve our plans in the future.
貴重なご意見ありがとうございました。
お客様に残念な思いをさしてしまって誠に申し訳ありません。
お客様のご意見を今後に活かしプランの改善に努めさせていただきます。
Felt very personalized, the vehicle was a smaller van and not a large bus
Hello Kara,
Thank you so much for your review. We like to keep our tours to small groups so it feels a little more personalized. But we are glad you had a good time on our tour. We hope you got to see and eat a lot on the tour. Thank you again for your kind review and we hope you had a great experience in Hawaii.
Mahalo
Fun Group Hawaii