Reviewed by: MerlinsEgo
AUSTIN was AWESOME !!! .. He really made the day.
We had the UTV experience only for 1 hour but Austin was always attentive to ensure everyone had a great time.
Highly recommended
| Rating: | |
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| Packages: | Now Available! One Hour ATV (2 - 5 Passengers) |
| Attended as: | Families |
| Posted on: | 2020/01/12 |
| Activity Date: | 2020/01/06 |
Reviewed by: ICH
Don't expect a giant whale to appear right in front of you. We were picked up at the Ko Olina Marriott with about ten others and headed to Waianae Harbor. There were already some participants lined up, probably around 40 to 50 people, and I think we were the only two Japanese. Unfortunately, I could only understand about 80% of the guide's explanations, but I got the gist of it.
We enjoyed a large catamaran yacht cruising at engine speed. Since it was a yacht, we were close to the water, and although the weather was cloudy with occasional sunshine, we had a great time cruising. Once we got offshore, we encountered a small whale that spouted water a few hundred meters away. We saw it several times, and each time there were cheers. I think the sight of a giant tail appearing right in front of us is just a picture from the brochure.
After that, the boat headed to the dolphin area. The dolphins swim in groups and are very curious, coming close to the boat, so we could see them well. However, I had previously participated in a dolphin watching cruise from the same harbor in the summer, and I felt that the dolphins were more energetic and jumping around at that time.
The nearly two-hour cruise included all-you-can-eat rice crackers that looked like persimmon seeds and one drink (including alcohol) for just under $100. I thought it was a bit pricey, but my wife was very impressed. Besides encountering whales and dolphins, she also enjoyed the scenery and the cruising itself.
We were also taken back to the Ko Olina Marriott afterward. Additionally, you have to take off your shoes when boarding, and it's barefoot inside the boat. You just throw your shoes into a container box on the dock, so if you're concerned about that, it might be a good idea to bring a plastic bag or something to carry them inside. We didn't mind since we were wearing flip-flops and sneakers, but my wife found it a bit troublesome to take off her socks.
巨大なクジラが目の前に現れて・・なんて期待してはいけません。
コオリナマリオットで10名ほどピックアップしてもらって、ワイアナエハーバーへ。すでに先客組が並んでいて40~50名ほどの参加者でしょうか、日本人は我々2名だけだったと思います。残念ながらガイドさんの説明は80%は理解できなかったけれど、それなりに分かるものです。
大型のカタマランヨットを機走(エンジンで進む)で楽しみます。ヨットなので海面も近く、参加日は曇り時々晴れでしたがクルージングも楽しめました。沖合に出ると数百メータ先に「プシュッ!」と潮を吹いて泳ぐ小さなクジラに遭遇しました。何度か出くわしますが、そのたびに歓声が上がります。目の前を巨大な尾びれが現れて・・というのはパンフレットの写真だけだと思います。
その後、イルカのエリアにも船は向ってくれました。イルカは群れを成すし好奇心豊かで船にも近づくのでよく見えます。ただ同じハーバーから以前夏にイルカウォッチングクルーズに参加したことがあるのですが、その時のほうがジャンプしたりイルカも元気だったような気がします。
2時間近くのクルーズで、柿の種みたいなあられ(食べ放題?)とワンドリンク(アルコールもあり)で$100弱。ちょっと高いかななんて思ったのですが、カミさんはとても感激。クジラやイルカの遭遇以外にも景色やクルージング自体も楽しかったようです。
帰りもコオリナマリオットまで送ってもらえました。
あと、乗船時に靴を脱ぎ船内は裸足です、脱いだ靴類は桟橋のコンテナボックスに投げ入れるだけなので気になる人はビニール袋等持参して船内に持ち込むのも一考かもしれません。我々はビーサンとスニーカーだったので気にしませんでしたが、カミさんが靴下脱いだり面倒くさがっていました。
| Rating: | |
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| Packages: | 木・金・日プラン(~2020年11月5日) |
| Attended as: | Couples |
| Posted on: | 2020/01/12 |
| Activity Date: | 2020/01/02 |
Reviewed by: ぱくち
I looked at a magazine and thought, "I just want to go here," so I joined a basic course that included three activities. Among them, the jungle experience was an exciting and dynamic ride that had me laughing the whole time. Next time, I want to try horse riding.
雑誌を見て、「とにかくここに行ければ良い」という思いで、3つのアクティビティーに参加できる基本的なコースに参加しました。中でもジャングル体験は迫力満点のダイナミックなライドで、始終大爆笑でした。次回はホースライディングに挑戦したいです。
| Rating: | |
|---|---|
| Packages: | 映画ロケ地巡り+ジャングル探検ツアー |
| Attended as: | Families |
| Posted on: | 2020/01/12 |
| Activity Date: | 2019/12/22 |
Reviewed by: Yay!
3階建てのクルーズでしたが、1階に座るように言われました。しかし、ウェイトレスが空いている席があれば別の階に移動してもいいと言ってくれたので、私たちは移動しました。それが素晴らしかったです。3階では、雲が多い日でしたが、夕日を見ました。それでも楽しめました。この場所を完全にお勧めします :)
It was 3 floor cruise, and we were told to seat on the 1st floor but waitress told us that we can move and go to different floor if the seats are vacant so we did and it was great. At 3rd floor, we saw sunset it was cloudy day but still enjoyed. I totally recommend this place:)
| Rating: | |
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| Packages: | 【期間限定割引】ビュッフェディナー |
| Attended as: | Couples |
| Posted on: | 2020/01/12 |
| Activity Date: | 2019/12/18 |
Reviewed by: サラピノさん
The car was full! The tour with 13 people has started! My husband and I are participating too (^O^) We are with five other groups of strangers, and the guide shared historical stories and fun facts about Hawaii that we wouldn't usually hear. The car took us to the Dole Plantation! Next, we stopped for a green sea turtle search! We could see them a little from a distance, but it was disappointing! We went to Haleiwa for an early lunch... Everyone requested garlic shrimp since we were here! To avoid wasting time, the guide placed a phone order for us, and we received our food right away when we arrived! The portion was just right for two, served on a stylish plate lunch✨ It was so delicious!
And finally! The main event of the day✨ We headed to Turtle Bay for horseback riding! The wind, air, and blue sea that you can't experience in Waikiki... The cute horses were waiting for us with saddles on! Each of the 13 of us carefully considered our compatibility with the horses and mounted them one by one... and off we went! Right along the coastline! How wonderful! I can't believe we got to walk such a long distance by the beach! It was definitely✨ worth coming to Turtle Bay. This! This! This is the beach horseback riding I wanted to do! You can't find this kind of horseback riding on other tours! It was the best‼ On the way back, we also stopped by a nut farm, and we had the best day ever! Thank you so much! I would love to participate again!
車満員❗13人のツアーがスタート!
私達夫婦2人も参加です(^O^)
知らない人達5組で、ガイドさんの歴史的なお話やハワイ事情…等あまり聞くことの出来ない楽しいお話しも交えて車はドールプランテーションに‼そして次に立ち寄ったのは、青海亀散策!離れた所で、少し見えたものの残念!ハレイワに行き早目のランチ……みんな、ここに来たならガーリックシュリンプが食べたい‼のリクエストに、時間のロスが無いようにと電話注文をしてくださり、行ったら直ぐに頂けました‼二人で食べて丁度良いくらいのボリュームにお洒落なプレートランチ✨とっても美味しかった❗
そしてついに!今日のメインイベント✨乗馬をするためにタートルベイに‼
ワイキキでは味わえない風と空気と海の青さ……
可愛い馬達が蔵を着けて待ってくれています‼
13人1人、1人が馬との相性を考えながら、順番にまたがり……いざ出発です❗
いきなり海岸沿い!なんて素敵
こんなに長い距離海辺を歩いてくれるなんて❗
ヤッパリ✨タートルベイまで来て本当に良かった
これ!これ!これがやりたかった海辺の乗馬!他のツアーでは、無い乗馬!
最高でした‼
帰りはナッツファームにも寄って下さり、最高の1日を過ごせました‼本当にありがとうございました‼又、参加したいと思います‼
| Rating: | |
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| Packages: | 海辺乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2020/01/11 |
| Activity Date: | 2020/01/07 |
Reviewed by: ハワイ大好き
This time, I participated with my 6-year-old son, and he decided not to go snorkeling. I thought I would have to skip snorkeling too to stay with him, but the tour staff member kindly said, "Don't worry, I'll look after your son. You and your partner can go ahead!" My son ended up having lunch on the boat and playing around it. I really appreciated that! We also got to experience stand-up paddleboarding, which was incredibly fun. Along the way, a sea turtle even came by and passed right next to my son! It was a great experience.
今回6歳の息子を連れての参加で、息子はシュノーケリングを断念。私も息子に付き合ってシュノーケリングは出来ないかと思いきや、ツアースタッフのお兄さんが息子を見ていてあげるからパパさんママさん行ってきて良いよ!と送り出してくれました。息子は船上でランチしたり、船の周りで遊んで貰ったりしていたそうです。本当に有難い!アクティビティではSUPも体験でき、最高に楽しかったです。途中、ウミガメもやって来て息子の真横を通過!良い体験でした。
Aloha! This is the Captain Bruce's Paradise Ocean Tour. Thank you very much for participating this time. We have many staff members who love children and some who have kids themselves, so I hope your child had a great time on the boat. It was great to see the turtles too!! All of our staff are sincerely looking forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。子供好きなスタッフや実際に子供がいるスタッフも多いので、お子さんも船の上で楽しく過ごして頂けたのではないでしょうか。カメさんにも会えて良かった!!またのお越しをスタッフ一同心よりお待ち申し上げております。
| Rating: | |
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| Packages: | 午前プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2020/01/11 |
| Activity Date: | 2019/07/19 |
Reviewed by: kenichi
I used this skydiving service last time, and the addictive fun and exhilaration were unforgettable. I could say that I came to Hawaii for the second time just for this—it was amazing!
I never thought I would do it twice in one year, but I want to challenge myself for a third time!
Also, the coordinator, Mickey, was consistently entertaining. That made it a crazy trip overall.
前回こちらのスカイダイビングを利用して
クセになる楽しさと爽快感が忘れられず
2回目はこの為にハワイに来たと言っても
いいぐらい最高でした!
まさか1年の間に2回もするとは
考えていませんでしたが
また3回目もチャレンジしたいです!
あとコーディネーターのミッキーさんが
安定のおもしろさでした。
それも含めてクレイジーな旅になりました。
| Rating: | |
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| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Families |
| Posted on: | 2020/01/11 |
| Activity Date: | 2019/12/31 |
Reviewed by: りかりか
I was excited when I saw the map, wondering if I could explore everything, but when I got there, it was surprisingly small, and I completed a lap in no time. The staff were all friendly, but it felt a bit sparse, as one person was watching multiple slides, and the food area called a café was completely closed. I appreciated the water and fruit service at the cabana. Since it was a tour, I had to stay until after 3 PM when the pickup came, which felt like a waste of time when there was nothing to do. I think it would be better to have a rental car next time so I could leave whenever I wanted.
地図で見た時は全部回れるかな〜?とワクワクしてましたが、行ってみると意外と狭くて、あっという間に一周しちゃいました。
スタッフは皆さん愛想のいい方ばかりでしたが、人手不足なのか、一人で複数の滑り台を見ていたり、カフェと名がつくフードエリアが全て閉まっていたり…閑散としている感じがしました。
カバナのお水とフルーツサービスは嬉しかったです。
ツアーなので迎えが来る3時過ぎまでやることないのにいなきゃいけないのは時間の無駄でした。次回行くとしてもレンタカーなどで好きな時に帰れた方がいいなと思いました。
| Rating: | |
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| Packages: | 1日券 |
| Attended as: | Couples |
| Posted on: | 2020/01/11 |
| Activity Date: | 2020/01/09 |
Reviewed by: Jelly
The show was amazing from start to finish and the food was great. Highly recommend this luau you won’t be disappointed.
| Rating: | |
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| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Couples |
| Posted on: | 2020/01/11 |
| Activity Date: | 2019/12/21 |
Reviewed by: アッキー
This was my fourth time in Hawaii. I've been to major beaches like Waikiki Beach, Kailua, North Shore, and Hanauma Bay, and since December is the rainy season there, I chose to visit Kualoa, which I had never been to before. People often associate Hawaii with beach activities, but after visiting Kualoa this time, I thought, "Why haven't I come here before?!" I was truly moved by the incredible natural beauty of Hawaii! The location tour, in particular, left a strong impression with its dynamic scenery right in front of me. It was also adorable to encounter the cats frequently within Kualoa Ranch!
ハワイは4度目でした。ワイキキビーチ、カイルア、ノースショアにハナウマベイなど主要ビーチは行ったことがある上に12月であちらは雨季という事もあり、今まで行ったことがないクアロアを選びました。ハワイ=ビーチアクティビティというイメージを持ちがちですが、今回クアロアを訪れて「どうして今まで来なかったんだろう!」と思うくらい、ハワイの大自然に触れてとても感激しました!特にロケ地ツアーは目の前に広がるダイナミックな景色がとても印象に残りました。クアロアランチ内でたびたび猫ちゃん達に出会ったのも可愛かったです♫
| Rating: | |
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| Packages: | 【割引特典付き】通常プラン |
| Attended as: | Families |
| Posted on: | 2020/01/11 |
| Activity Date: | 2019/12/19 |
Reviewed by: Chika
I participated for the first time. Although there were mostly foreign guests, I was able to see a beautiful sunset in a very friendly atmosphere. The sea and sky after the sun went down were also mystical, creating a dream-like experience. It was the unique charm of a small yacht. This became my best memory in Hawaii.
初めて参加しました。ほとんど外国の方ばかりでしたが、とてもフレンドリーな雰囲気の中美しい夕日が見れました。
日が落ちた後の海と空も神秘的で夢のような時間でした。
小ぶりのヨットならではの醍醐味。ハワイでの一番の思い出になりました。
| Rating: | |
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| Packages: | サンセットセーリング |
| Attended as: | Couples |
| Posted on: | 2020/01/11 |
| Activity Date: | 2019/12/12 |
Reviewed by: しゅうぞう
Before jumping, it's just so nerve-wracking. Even right before diving, the diver I was with was fiddling with their smartphone inside the plane, which made me really anxious. However, the diving itself is amazing. It truly changes your life!
落ちる前はとにかく、ドキドキです。
ダイビングする寸前でも、一緒に飛ぶダイバーは飛行機の中でスマホをいじっていて本当に不安でした。ただ、ダイビング自体は最高です。本当に人生変わります!
| Rating: | |
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| Packages: | 高度4267メートル<1名様申込> |
| Attended as: | Solo Travelers |
| Posted on: | 2020/01/11 |
| Activity Date: | 2019/12/16 |
Reviewed by: えりん
The seats were at the edge, so I couldn't see the stage very well. It was a round table for eight, but the seats inside the table were free seating, so it's a good idea to arrive early. It felt more like a show centered around hula rather than a hula show. Since it was held inside a building, I couldn't feel the atmosphere of Hawaii. I was disappointed that I couldn't use all three drink tickets, but the food was very delicious.
席は端でしたので、ステージはよく見えずでした。
円卓8名席でしたが、円卓内は自由席なので、早めに行くといいですね。
フラショーというより、フラ中心のショーという感じでした。
建物内の開催だったので、ハワイという雰囲気は感じられずでした。
ドリンクチケット3枚を使いきれず残念でしたが、食事はとても美味しかったです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2020/01/11 |
| Activity Date: | 2019/12/16 |
Reviewed by: ADA
It was my first challenge, but I felt at ease because the instructor was always there with me. My mother came along to observe, and that was not a problem at all. I made some wonderful memories!
初挑戦でしたが、常にインストラクターの方が付き添ってくださっていたので安心でした。
母が付き添いで見学に来ていましたが、それも問題ありませんでした。
とても良い思い出ができました!
| Rating: | |
|---|---|
| Packages: | サーフィン【プライベートレッスン 】 |
| Attended as: | Solo Travelers |
| Posted on: | 2020/01/11 |
| Activity Date: | 2019/12/21 |
Reviewed by: ぱくたる
We participated as a group of four: two middle-aged couples and their adult children. On the day of the event, it started pouring rain in the afternoon, and we headed there with the mindset of possibly canceling. Fortunately, by the time we arrived, the rain had stopped, and we were able to proceed as planned. However, the horse I rode seemed to have been out in the rain, as both the saddle and the horse were wet, and the moment I sat down, my backside and the inside of my pants got wet. People on other tours, like the buggies, who had set out in the rain were all wearing raincoats. I’m not sure if the rentals were free or charged.
As mentioned in other experiences, the horses were very well-trained, and I was able to enjoy the ride without any worries, even as a first-timer. The female guide was very pleasant and attentive, ensuring we moved smoothly even when one of the horses started eating grass along the way. The scenery was truly wonderful, and the two hours flew by. I kept my smartphone in my pants pocket and took pictures with one hand, so be careful not to drop it.
Perhaps because it had just stopped raining, the greenery was vibrant, and the scent of the trees felt rich. My whole family was satisfied, and they expressed gratitude for making the reservation. We created great memories.
2020/1/2
成人した子供達と中年夫婦の4人での参加でした。
当日は昼過ぎから土砂降りになり、キャンセル覚悟でレンタカーで向かいました。
到着する頃にうまく雨が上がり予定通りに実施できました。
ただ私が乗った馬は雨の中を回っていたようで、鞍と馬体が濡れていて、座った瞬間におしりとズボンの内側が濡れてしまいました。
バギーなど他のツアーで雨の中出発したらしい人達は、皆レインコートを着用していました。
貸し出しは無料か有料か…わかりません。
体験談の通り馬達はとても慣れていて、初めてでも心配なく楽しめました。
ガイドの女性も大変感じが良く、前に後ろにと気遣いしてくれ、途中で草を食べ始めてしまう馬がいても混乱なく進むことができました。
景色は本当に素晴らしく、2時間もあっという間でした。
スマホをズボンのポケットに入れておき、片手で写真を撮ります。落とさないよう気を付けてください。
雨が上がってすぐだったせいかもしれませんが、緑が濃く木々の匂いも深く感じました。
家族全員で満足し、予約したことを感謝されました。
いい思い出ができました。
| Rating: | |
|---|---|
| Packages: | 映画ロケ地+山+海コース<2時間/現地集合・解散> |
| Attended as: | Families |
| Posted on: | 2020/01/11 |
| Activity Date: | 2020/01/02 |
Reviewed by: Ronnie G
This activity is AMAZING! My children who were 12 and 9 at the time, had such a good time learning about the different cultures. It was almost set up like a theme park where there were various places and activities to be apart of. The grounds are breathtakingly beautiful. There's so much to see and do, you will literally spend ALL DAY there!
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Families with Young Children |
| Posted on: | 2020/01/10 |
| Activity Date: | 2018/03/10 |
Reviewed by: みはえる
We went out to sea to board a submarine, but on the day of the trip, the waves were high, and my wife ended up with severe seasickness. According to her, "I didn't have any opportunity to see the fish at all..." Personally, I found it to be a simple yet enjoyable experience of boarding a submarine, and the fish were beautiful. I was very happy to see a turtle swimming.
潜水艦に乗るために、沖合へ出るのですが、当日は波が高かったせいか、妻がひどい船酔いになってしまいました。本人曰く、「全く魚などを見る余裕はなかった・・・」との事でした。
個人的には潜水艦の乗艦を簡易的に体験できるし、魚もきれいでした。泳いでいる亀を見ることが出来たのはとても嬉しかったです。
Thank you for your review! We are very happy to hear that you enjoyed your time exploring the marine life in Hawaii. We are glad you had a fun time adventuring with us. Please join us again soon. Thank you!
レビューのマハロ!ハワイの海洋生物を探索する時間を楽しんでくださったことをとても嬉しく思います。あなたが私たちと一緒に冒険する楽しい時間を過ごしてくれてうれしいです。またすぐにご参加ください。マハロ!
| Rating: | |
|---|---|
| Packages: | 【期間限定割引】基本プラン<定員48名> |
| Attended as: | Couples |
| Posted on: | 2020/01/10 |
| Activity Date: | 2019/12/30 |
Reviewed by: さーちゃんまま
I got seasick on the boat to the submarine. I'm prone to motion sickness, so I prepared by bringing a bag for vomiting, but I ended up not needing it. There were plenty of bags for vomiting inside the submarine, but it hardly swayed, so I didn't feel nauseous. I saw three turtles and two sharks. It's all about luck, really.
潜水艦まで行く船で酔いました。元々酔いやすいので覚悟はして嘔吐用の袋をもって行きましたが使用せずにすみました。
潜水艦の中に嘔吐用の袋が沢山ありましたが、ほとんど揺れないので気持ち悪くなりませんでした。
亀は3匹、鮫は2匹みられました。
こればっかしは運ですね。
Thank you for the review!
レビューのマハロ!
| Rating: | |
|---|---|
| Packages: | 窓が大きいプレミアムプラン<定員64名>※2020年3月31日までのご参加 |
| Attended as: | Families with Young Children |
| Posted on: | 2020/01/09 |
| Activity Date: | 2019/12/19 |
Reviewed by: Maddie
Tour guide was very easy going, friendly and funny. Made the tour enjoyable. Takes you to beautiful spots around the island. You get plenty of time for photos
| Rating: | |
|---|---|
| Packages: | Standard Tour |
| Attended as: | Couples |
| Posted on: | 2020/01/09 |
| Activity Date: | 2020/01/06 |
Reviewed by: mmjam
The sandbar on the day we participated had water up to our thighs, which was a bit disappointing! I think it would be good to check a site that provides tide information before making a reservation.
The hamburgers we had on the boat were surprisingly delicious!! Although there was a bit of murkiness in the water for snorkeling due to rain the day before, there were many sea turtles nearby, and we were able to swim with them. It was so much fun!
参加した日のサンドバーは太ももあたりまで水が上がっていて少し残念でした!潮位を調べられるサイトがあるみたいなので予約する前に参考にした方がいいと思います。
船上で食べるハンバーガーはびっくりするぐらい美味しかったです!!シュノーケリングも前日に雨が降ったため少し濁りはありましたがウミガメが近くに沢山いて一緒に泳ぐことができました。すごく楽しかったです!
| Rating: | |
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| Attended as: | Friends |
| Posted on: | 2020/01/09 |
Reviewed by: ぷくぷく夫婦
I finally got to try skydiving, something I had always wanted to do, during my honeymoon!
The skydiving experience itself was fun and became a lifelong memory, but there was one disappointing thing.
I usually wear prescription glasses. I asked the staff on site, "Is it okay to wear glasses? Will it be fine?" and they assured me it was fine, so I brought my contact lenses just in case, but decided to go ahead with my glasses.
I wore transparent goggles over my glasses, but it seemed that I had to remove the goggles when the parachute opened. There was no prior explanation about removing the goggles, and suddenly, I was startled when someone behind me forcefully took them off. It would have been fine if it was just a surprise, but at that moment, my prescription glasses fell…
I was extremely shocked.
There was no compensation, and the instructor who dropped my glasses didn’t seem to sincerely apologize, which left me in disbelief.
Even though I understood it wasn’t intentional, I was very disappointed with the response and attitude after my glasses were dropped.
ずっとやってみたいと思っていたスカイダイビングに今回新婚旅行で初挑戦!
スカイダイビング自体は楽しく、一生の思い出となりましたが、ひとつ残念なことが。
普段から度入りのメガネをかけている私。「メガネオッケー!大丈夫!」とその場のスタッフの方に聞いたので、わざわざコンタクトも持っていっていましたがメガネで挑戦することにしました。
メガネの上から透明のゴーグルを着けたのですが、パラシュートが開くとその透明ゴーグルは外すようで。透明ゴーグルを外す説明は事前になく、急に背後からゴーグルを勢いよく取られびっくりしました。びっくりしただけならよかったのですが、勢いよくゴーグルを取られた瞬間、着けていた度入りメガネが落下してしまい………
すごくすごくショックでした。
補償もなく、メガネを落下させたインストラクターも心から謝る様子もなく、呆然としてしまいました。
もちろんわざとではないとわかっていながらも、メガネを落とされた後の対応と態度がとてもとても残念でした。
Thank you for participating in the skydiving experience. I'm glad to hear that you enjoyed it. However, I understand that you lost your glasses on the day, which must have been disappointing.
I confirmed the situation with the local operating company, and they reported that the impact when the parachute opened caused the goggles to fly off. While this has not been a common occurrence in the past, it was noted that the force of the parachute opening can indeed lead to such an incident. Although the instructor provided an explanation and an apology through an interpreter on the day, it seems that this may not have been adequately communicated to you, and I feel that we may have fallen short in our sincerity.
Losing your glasses in an unfamiliar place must have caused you some inconvenience afterward. On behalf of the local operating company, I sincerely apologize.
We will discuss this matter with the local operating company to ensure that similar incidents do not occur in the future and to improve our services.
Thank you for your understanding.
VELTRA
この度はスカイダイビングにご参加くださりありがとうございます。
スカイダイビングは楽しんでいただけたようで、なによりです。
しかしながら、当日メガネをなくされたとのこと、残念なお気持ちだったかと察します。
当日の状況を現地催行会社に確認させていただきましたところ、パラシュートが開く瞬間の衝撃で、ゴーグルが飛んでしまったとのことでございました。
このようなことは過去に事例がないものの、パラシュートが開くときの衝撃は大きく、ゴーグルが飛ぶ可能性はあるとのことでした。
当日、インストラクターからはもちろんのこと、通訳を通して状況の説明をして謝罪の言葉を述べたとの報告を受けてはおりますが、お客様には伝わっていないことから、誠意が足りなかったのではと感じております。
なれない土地で普段から使用されているメガネをなくされたとなりますと、その後不便を感じることがあったのではと察します。
現地催行会社にかわり、お詫び申し上げます。
今後同様なことが起こらないよう、現地催行会社と話し合って、サービスの向上に努めてまいります。
何卒よろしくおねがいします。
VELTRA
| Rating: | |
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| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Couples |
| Posted on: | 2020/01/09 |
| Activity Date: | 2019/12/24 |
Reviewed by: ぷくぷく夫婦
I felt very relieved regarding the language aspect since all the staff were Japanese. It was great to have my tired body healed after a long flight.
スタッフの方が皆さん日本人だった為、言語面ではとても安心しました。
長時間のフライトで疲れた身体も癒やされ、よかったです。
Dear Pukupuku Couple,
Thank you for visiting us the other day. We also appreciate your kind review.
The fatigue from flying can surprisingly linger, can't it? I truly believe that whether or not you get a massage makes a significant difference in how light your body feels.
Please do visit us again when you come to Hawaii. We sincerely look forward to welcoming you back.
Aloha Therapy
ぷくぷく夫婦様
先日はご来店頂きありがとうございました。
また嬉しい口コミの投稿もありがとうございます。
フライトの疲れは意外と残っているものですよね。
マッサージをするのとしないのでは、本当に体の軽さが全然違うと思います。
ハワイにお越しの際はぜひまたご来店くださいませ。
ぷくぷく夫婦様のご来店、心よりお待ちしております。
AlohaTherapy
| Rating: | |
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| Packages: | ボディマッサージ (60分) |
| Attended as: | Couples |
| Posted on: | 2020/01/09 |
| Activity Date: | 2019/12/24 |
Reviewed by: joppy
I have been to Hawaii many times, but this time I tried the Sunset Cruise for the first time.
It was even better than the sunset seen from the beach. It was also the best view of the streets of Waikiki and Diamond Head. I will participate again.
I have been to Hawaii many times, but this time I tried the Sunset Cruise for the first time.
It was even better than the sunset seen from the beach.
It was also the best view of the streets of Waikiki and the diamond head.
I will participate again.
| Rating: | |
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| Packages: | 【2023年12月31日まで】基本プラン |
| Attended as: | Couples |
| Posted on: | 2020/01/09 |
| Activity Date: | 2020/01/05 |
Reviewed by: Y.H
The local staff may not understand Japanese, but they showed us a video explanation in Japanese, which was reassuring. Each horse was very gentle, and we enjoyed a wonderfully relaxing time while feeling the sound of the waves and the wind by the North Shore. There was a lovely meadow where the horses stopped to eat grass, which was incredibly cute and amusing. I found myself naturally conversing with the horses! (laughs) They also took a group photo with the beach in the background, which became a nice memory. The staff immediately took care of the horses and gave them water after the course, so I think it's good to actively engage in conversation with them. They were very kind and attentive. We hugged and took photos together, creating the best memories. Thank you very much. There were also some friendly and cute animals besides the horses at the ranch! (laughs)
現地のスタッフの方は日本語はわかりませんが、日本語の説明動画を見せてくれるので安心でした。どの馬もとてもいい子でノースショアの海辺の波の音と風を感じながらなんとも心地よい時間がゆっくり過ぎていきました。途中馬たちの大好きな草原があり、草を食べて止まってしまうのもたまらなくかわいくて面白かったです。自然と馬と会話してました!(笑)海辺をバックに集合写真も撮って下さり、記念になりました。スタッフの方はコース終了後すぐに馬にお水をあげたりお世話をしていますので、こちらから積極的に話しかけるのもいいと思います。やさしく丁寧に対応してくださいました。ハグをして一緒に写真も撮っていただきました。最高の思い出になりました。ありがとうございました。牧場には馬以外にも人懐っこいかわいい子がいましたよ!(笑)
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2020/01/08 |
| Activity Date: | 2020/01/01 |
Reviewed by: Kaorin❤
I participated with my husband, but the explanations at key points were tough for me since I don't understand English. (My husband understands English, so he was fine.) Also, the mountain bikes don't have mudguards, so my back and butt got splattered with mud and turned completely brown. It won't come out even after washing. Therefore, it's definitely better not to participate in a white T-shirt or anything like that.
主人と参加しましたが、要所要所での説明は、
英語がわからない私にはキツかったです。
(主人は英語はわかるので○)
それと、マウンテンバイクには泥よけがついていないので、背中とお尻部分は、泥はねで、真っ茶色になりました。洗濯しても落ちません。なので、白いTシャツとかで絶対参加しない方が良いです。
| Rating: | |
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| Packages: | 2時間コース |
| Attended as: | Couples |
| Posted on: | 2020/01/08 |
| Activity Date: | 2020/01/05 |
Reviewed by: Rlal
Prompt service to and from the pick up site! Driver even called to confirm I was present. Wow! Great host and service. Thank you for your time and insight in the journey!
| Rating: | |
|---|---|
| Packages: | Shuttle Only |
| Attended as: | Solo Travelers |
| Posted on: | 2020/01/08 |
| Activity Date: | 2020/01/05 |
Reviewed by: エリカ
We went as a group of ten, and we were all guided together, with many staff members who spoke Japanese, which made for a fulfilling experience. It rained partway through, but they still made sure we could enjoy ourselves, and it was a lot of fun! I would love to participate again if the opportunity arises. ^ ^
10人という団体で行きましたが、みんなまとめて案内してくださったり、日本語のできるスタッフがたくさんいたり、と充実した時間を過ごすことができました。
途中で雨が降りましたが、それでも私たちが楽しめるように盛り上げてくださり、とても楽しかったです!
また機会があれば参加したいです^ ^
| Rating: | |
|---|---|
| Packages: | 【割引特典付き】通常プラン |
| Attended as: | Friends |
| Posted on: | 2020/01/08 |
| Activity Date: | 2019/09/26 |
Reviewed by: ホリグチ
It was a show that far exceeded my expectations.
The singing and dancing of each individual were amazing!
The level was very high, and it was truly impressive.
I'm glad I went to Hawaii and saw this show.
Elvis's singing and Michael's dancing were captivating.
The content was never boring!
I believe it will definitely be one of the memories of my trip to Hawaii.
予想をはるかに超えるショーでした。
1人1人の歌唱力とダンス!
すばらしい!
とてもレベルが高く、見ごたえがあります。
ハワイに行き、見てよかったと思えるショーです。
エルビスの歌唱力、マイケルのダンス。
飽きさせない内容!
間違いなくハワイ旅行の思い出の1つとなると思います。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 【お得なセット割】ビュッフェディナー(2階席) |
| Attended as: | Families |
| Posted on: | 2020/01/08 |
| Activity Date: | 2020/01/04 |
Reviewed by: ねねりん
I saw it from the very front!!!
I had a towel draped around my neck. It was just draped (laughs).
It was a bit too close, so there were some parts I couldn't see well, but it was fun.
一番前で見ました!!!
タオルを首から掛けられました。かけられただけ(笑)
近すぎて少し見えないところがありましたが、楽しかったです。
Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you again when you come to Hawaii.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | VIPコースディナー(ステージ前テーブル席) |
| Attended as: | Families |
| Posted on: | 2020/01/08 |
| Activity Date: | 2020/01/01 |
Reviewed by: J. Taylor
The crew were friendly and helpful, drinks were plentiful (both alcoholic and non), seating was ample and the view of the city, fireworks, stars & moon were stunning. This was my family's "make up" for not being able to stay awake for New Year's eve, and it was worth the cost and hassle of finding parking in Waikiki. My only request would be for better directions to the spot because Duke's is not obvious from the street, and also to remind people while we're checking in (and still on land) to use the bathroom of the nearby restroom - and point out where that is at.
| Rating: | |
|---|---|
| Packages: | Standard Package with Drinks Included (Temporarily unavailable) |
| Attended as: | Families with Young Children |
| Posted on: | 2020/01/07 |
| Activity Date: | 2020/01/03 |
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アロハ!ご体験を共有していただきありがとうございます。私たちは、あなたが私たちと過ごした時間を楽しんでいただけたことを嬉しく思います。また近いうちに別のクルーズにご参加いただけることを願っています!マハロ!
Aloha! Thank you for sharing your experience, we’re glad you enjoyed your time with us. We hope you’ll join us for another cruise soon! Mahalo!