Reviewed by: ちゅら
On June 24th (Friday), I was able to participate with peace of mind since there was a pickup service from Waikiki. The Hilton fireworks were somewhat lacking compared to Japanese fireworks, but the night view of Waikiki from the sea was very beautiful and wonderful. I was captivated and time flew by. I would like to use Veltra's tours again in Japan.
6月24日(金)ワイキキ送迎付きだったので安心して参加することができました。
ヒルトン花火は 日本の花火に比べると 物足りないものでしたが、 初めての海から眺めるワイキキの夜景はとても綺麗で素晴らしく 見飽きることなく あっという間に時間がたちました。ベルトラのツアーはまた日本でも利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン(2024年12月まで) |
| Attended as: | Friends |
| Posted on: | 2024/06/15 |
| Activity Date: | 2024/05/24 |
Reviewed by: Meg royal
Superb could not fault any of the crew. Nor part of any of the cruise!! Saw three turtles and an abundance of fish. The water was superb and wish we could go again. Drinks were excellent and so was their price. Customer service is 10/10. Would book again if we could. Chris and his crew were amazing
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2024/06/15 |
| Activity Date: | 2024/06/11 |
Reviewed by: sawaquita
I purchased a 7-day pass. At the time of purchase, it was about 13,000 yen, which is just under 1,900 yen per day. It's quite expensive. If you have a JCB card, the Pink Line is free, so it’s worth considering how much you will use the other lines. I smoothly exchanged my Veltra voucher at the nearest LeaLea Lounge. The staff at the lounge were very kind.
I took the East Oahu Scenic Line, which wasn't available before. It was a long 3-hour drive with a restroom break (it was a park restroom, but it was acceptable, and there was toilet paper). We stopped at various points like Hanauma Bay, Halona Blowhole, and Sandy Beach for photo opportunities, and driving in the open-air trolley was quite refreshing. It feels like I could get my money's worth just from this route.
I was looking forward to the Ala Moana Sunset Drive, but unfortunately, there wasn't a beautiful sunset. Well, it’s nature, so it can’t be helped. That day, the roads were heavily congested, and what usually takes about 60 minutes took 90 minutes. Those with dinner reservations should be cautious.
The Malama Line, which tours downtown, had a significantly changed route compared to five years ago. The King Kamehameha statue and Izumo Taisha were previously only viewed from the bus, but this time we had a photo opportunity after getting off, which was nice. Also, on all lines, there used to be a Japanese-speaking guide in addition to the driver, but this time there wasn't one.
7日券を購入。購入時のレートで日本円で大体13000円強、1日あたり1900円弱といったところ。結構高いですね。JCBカードがあればピンクラインは無料なのでその他の路線をどれだけ利用するかといったところが考えどころです。ベルトラのバウチャーを最寄りのLeaLeaラウンジに持ち込みスムーズに交換出来ました。ラウンジの方も大変親切でした。
以前はなかった東オアフ絶景ラインに乗車しました。3時間のロングドライブで途中トイレタイム(公園のお手洗いでしたが何とか許容範囲。紙もありました)もありました。ハナウマ湾、ハロナ潮吹き岩、サンディビーチ等ところどころ写真タイムで下車しながら開放感のあるトロリーでドライブするのはなかなか爽快感がありました。この路線だけで結構元が取れそうな感じです。
アラモアナサンセットドライブを楽しみにしていたのですがきれいな夕焼けにならず残念でした。まぁ自然のことなので仕方ないですが。この日は道路が大渋滞で一周約60分のところ90分かかりました。ディナーの予約等されている方は注意です。
ダウンタウン方面を巡るマラマライン、以前(5年前)と大分ルートが変わっていました。カメハメハ大王像、出雲大社は以前は「車窓より見学」でしたが今回は下車しての写真タイムがあったのが良かったです。
また、いずれのラインも以前はドライバーの他に日本語ガイドが乗車していましたが今回はいらっしゃいませんでした。
| Rating: | |
|---|---|
| Packages: | 7日券 |
| Attended as: | Couples |
| Posted on: | 2024/06/14 |
| Activity Date: | 2024/06/05 |
Reviewed by: たくまっく
I waited for about 20 minutes after the designated pickup time, but no one showed up. I asked everyone on all the buses if they were for the Segway tour, but everyone said no. I couldn't get through on the phone, so I left.
Later in the evening, I received an email from Veltra saying that the local Segway tour company reported they couldn't find us and that it would cost $50 for a reschedule. The tour company claimed that a Japanese driver got off to look for us, but there was no one who seemed to fit that description at all.
指定の場合にピックアップ時間になっても来ず、全てのバスにセグウェイツアーのバスですかと聞いて回りましたが全員NO、電話も繋がらないので20分ほど待って帰りました。
夕方頃ベルトラ様からメールがあり現地のセグウェイツアーの会社から自分達が見当たらなかったと連絡があり後日振替で50ドルかかると言われました。
ツアー側は日本人ドライバーが降りて探していたと言っていましたが、それらしき人は全くいませんでした。
| Rating: | |
|---|---|
| Packages: | 【人気!】マジックアイランド&カカアコウォーターフロントパークコース<日本語ガイド/2時間> |
| Attended as: | Couples |
| Posted on: | 2024/06/14 |
| Activity Date: | 2024/06/13 |
Reviewed by: Kara
The submarine was really fun! The window views were a bitf oggy the day we went, but to be underwater was cool all around.
Aloha Kara!
Thank you for sharing your review. We're delighted to hear you enjoyed exploring over 100 feet under the sea with Atlantis Adventures! We appreciate your feedback..
We hope to have the pleasure of welcoming you back in the future aboard one of our submarines and/or the Majestic by Atlantis Cruises for another Atlantis adventure; an underwater journey, sunset cruise, or seasonal whale watch cruise.
Feel free to follow us on social media at #atlantishawaii. A hui hou (until next time).
| Rating: | |
|---|---|
| Packages: | Premium Submarine Tour (Larger Window) |
| Attended as: | Friends |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/03/15 |
Reviewed by: Kara
Really wonderful experience, crew was knowledgeable, and we got to see a cute family with a baby!
| Rating: | |
|---|---|
| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Families |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/03/11 |
Reviewed by: Kara
The food was really delicious, and we made some sweet vacation friends at the table we sat at!
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Families |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/03/08 |
Reviewed by: セリーナ祥子
Every time I visit Northshore, it's always lively, but this time it was particularly vibrant. There were more Americans than Japanese, which was overwhelming. There are plenty of restrooms in the Haleiwa area, which is reassuring. I wished we could have driven to Turtle Bay... it's a bit of a regret. I found a limited edition Patagonia shirt with a Haleiwa logo and ended up buying a lot. The driver was kind, skilled at driving, and a great person. I would like to request them again. Highly recommended!
毎回、Northshoreは訪れるのですが、今回はとても活気がありました。日本人よりアメリカ人ばかりで
圧倒されました。お手洗いもハレイワエリアには
沢山あって、安心です。
タートルベイまで車で行って欲しかったのが…
ココロ残りですが。
ハレイワ限定のロゴのPatagoniaシャツがあり
爆買いしました。
ドライバーさんも優しく、運転もお上手で良い方でした。また、お願いしたいです。おススメです。
Thank you for participating in Island Makana Tours. I'm glad to hear you enjoyed it. I apologize for the difficulty in guiding you to Turtle Bay, as the driver was also transporting other activity guests. If you choose our charter tour, we can take you to your preferred locations. Please consider this for your next visit. Mahalo,
このたびはアイランドマカナツアーズにご参加頂き、ありがとうございました。お楽しみ頂けたようで良かったです。ドライバーは他のアクティビティのお客様も一緒にお連れしているので、タートルベイまでのご案内は難しく申し訳ございませんでした。弊社のチャーターツアーでしたら、お客様の好きな場所へご案内が可能です。次回お越しの際はぜひ、ご検討下さい。Mahalo,
| Rating: | |
|---|---|
| Packages: | ハレイワたっぷり観光プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/06/12 |
| Activity Date: | 2024/06/10 |
Reviewed by: しばっち
The sunset was amazing. The only downside was that it set behind the mountains of Oahu instead of the ocean. It's understandable since it's June; I'll come back in August.
サンセットも見られて最高でした。ちょっと残念だったのが、サンセットは海ではなくオアフ島の山に沈んだことです。6月だからしょうがない、また8月に来ます。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2024/06/11 |
| Activity Date: | 2024/06/09 |
Reviewed by: Candas
Had the best time of our lives the boat is amazing and staff was great!!!!!!!!! Seen lots of turtles and fish!!!!!!!!! Totally worth it plus you get drinks also!!!!!!!!!!
| Rating: | |
|---|---|
| Packages: | [2024] Standard Package with Drinks Included |
| Attended as: | Families with Young Children |
| Posted on: | 2024/06/11 |
| Activity Date: | 2024/06/09 |
Reviewed by: なつひろ
It became my best memory in Hawaii! The location is absolutely amazing! The all-you-can-drink alcohol was great, and the Mai Tai was delicious! The only juice available was canned guava. There are restrooms, so you don't have to worry about drinking a lot! If you're prone to seasickness, you should be careful! You will get wet up to your shins when getting on and off the boat! When I used Google Maps to get to the reception, it directed me to a street behind, so be cautious about that.
ハワイで一番の思い出になりました!すごく最高なロケーションです!
アルコール飲み放題で、マイタイが美味しかったです!ジュースは缶のグァバしかなかったです。トイレあるのでたくさん飲んでも心配はないです!
船酔いしやすい方は気をつけたほうがいいです!
乗り降りで膝下までぬれます!
受付までGoogleナビで行ったら、1本裏を案内されたので気をつけてください。
ご経験を共有していただき、ありがとうございます。またお会いできることを願っています。
Thank you so much for sharing your experience with us. We hope to see you again soon.
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Friends |
| Posted on: | 2024/06/11 |
| Activity Date: | 2024/06/08 |
Reviewed by: ジャパニーズトラトラ
I experienced my first sunset cruise in Hawaii. The waves were calm, and I could see the cityscape of Waikiki, Diamond Head, Kahala, and even Coco Head in the distance from the sea. The Mai Tais were all-you-can-drink and delicious! Unfortunately, we couldn't see a beautiful sunset because it was cloudy, but we were lucky to see a beautiful rainbow along the way. After getting off the boat, there was a shower nearby where I could wash my feet, and I was able to go straight to dinner. I definitely want to participate again next time I go.
初めてのハワイ、サンセットクルーズを体験しました。波も穏やかで、海からみるワイキキの街並み、ダイヤモンドヘッド、カハラ、遠くにココヘッドも見えました。
マイタイは飲み放題、美味しかった!
残念ながら綺麗なサンセットは雲がかかり見れませんでしたが、途中、きれいな虹が見れてよかったです。
船を降りてからも、シャワーが近くにあり、足を洗うことができ、そのまま夕食に行けました。
今度行った時も是非参加したいです。
レビューをお寄せいただきありがとうございます!私たちと一緒に過ごした体験を楽しんでいただけたと聞いてとても嬉しいです。またお越しいただけることを心よりお待ちしております!
Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Couples |
| Posted on: | 2024/06/09 |
| Activity Date: | 2024/05/14 |
Reviewed by: つかちゃん
Summer Memories of 2023
A trip to Hawaii with my elderly parents and two grandchildren. We signed up for a boat tour as one of the attractions since it was close to our hotel. The view of Waikiki from the boat was exceptional. Along the way, the captain brought us to an area where we could see sea turtles and dolphins, which was so exciting. We also got to dive into the ocean from the boat. Finally, the captain allowed me to take the helm, and I was on cloud nine. I plan to try again in 2024.
2023夏の思い出
老夫婦2人と孫2人でハワイ旅行
観光の一つに乗船しました。HOTELから近かったので即申し込み
ました。船上からワイキキの景色はまた格別でした。
途中キャプテンがウミガメとイルカの回遊地域に船を寄せてもらい大はしゃぎまた,船上から海中へダイビング
最後にキャプテンから船の操縦許可いただき舵を取らせていただきテンションマックスでした。
2024年も再チャレンジします。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2024/06/09 |
| Activity Date: | 2023/08/02 |
Reviewed by: TK
Very cool experience. Saw lots of fish and turtles. The view at the island was nice as well. Only thing I was not happy about was the life guard told us to remove the flippers while the tide pulling us away. Mad it pretty hard to swim to the boat. I'm a decently strong swimmer and I barely made it. Besides that great experience
| Rating: | |
|---|---|
| Packages: | [2024] Standard Package with Drinks Included |
| Attended as: | Couples |
| Posted on: | 2024/06/08 |
| Activity Date: | 2024/06/07 |
Reviewed by: KURARA
Last year, when I went to Hawaii, I saw it and wanted to try it this year, so I signed up. It was really cool and wonderful to see a woman at the helm. I participated with a friend, but my friend got seasick and regretted not taking motion sickness medication beforehand. Other than that, it was really fantastic. Thank you very much.
昨年ハワイに行った際に見かけて今年は乗ってみたいと申込みをしました。
女性が舵を取るのがとても格好良く素敵でした。
友人と参加しましたが、友人は船酔いをしてしまい酔い止めを飲んでおくんだったと後悔していました。
それ以外はとても素晴らしかったです。
ありがとうございました。
ポジティブなフィードバックをいただき、ありがとうございます!あなたの温かい言葉に感謝し、私たちとの素晴らしい体験をしていただけたことを嬉しく思います。私たちは最高のカスタマーサービスを提供するよう努めており、成功したと聞いて嬉しいです。改めて、ありがとうございます!
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Thanks again!
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Friends |
| Posted on: | 2024/06/08 |
| Activity Date: | 2024/06/03 |
Reviewed by: トヨトヨ社長
I participated alone, and this tour is definitely worth joining. It's about a 2-hour tour, but you can see a variety of fish and turtles up close through the glass, and the time passes so quickly because the content is so rich. From the dock, you board a boat and then switch to a submarine in the middle of the sea, which was an exciting experience climbing in and out of the submarine via a ladder. I had prepared a Japanese audio guide in advance, but I was too busy observing the mysterious underwater scenery in front of me to listen. Many participants were families, and the children were delighted. You can have a great time even if you participate alone.
ひとりで参加しました このツアーは参加する価値大です 約2時間のツアーですが多品種の魚や亀をガラス越しまじかで見ることができ時間はあっという間に過ぎてしまうくらい内容が濃いツアーです 船着き場から船に乗り途中の海上で船から潜水艦に乗り換え潜水艦内に梯子で出入りする体験もわくわく感があって楽しかったです 録音する日本語ガイドも事前に用意しておきましたが
目の前に映る神秘的な海底の様子を観察することに忙しく聴くことはありませんでした 参加者は家族連れが多く子供達は喜んでいました ひとりで参加しても十分楽しめます
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/06/07 |
| Activity Date: | 2024/04/12 |
Reviewed by: hamachu
We were a couple with Japanese people, and it was an easy-to-understand, enjoyable, interactive, and meaningful time with some Japanese mixed in. We even got nicknames, which made it fun to participate. I also received magic goods as a souvenir, for which I am grateful.
日本人は、我々の夫婦一組でしたが 日本語を交えてわかりやすく、楽しく、参加型で有意義なひとときでした。
あだ名もつけてもらい、面白く参加出来ました。
お土産で、マジックグッズも頂き 感謝です。
| Rating: | |
|---|---|
| Packages: | VIP席 |
| Attended as: | Couples |
| Posted on: | 2024/06/07 |
| Activity Date: | 2024/06/05 |
Reviewed by: ひろちゃん
Once again this year, it was a five-star experience. The seats were spacious, and we enjoyed the live performance, the food, the scenery, and above all, the beaming smile of my partner. We had a wonderful time. Thank you very much.
昨年に引き続き 今回は5スター 座席もゆったり ライブ、お料理、景観 そして何よりパートナーの満面の笑み 素敵な時間を過ごさせでいただきました
ありがとうございました
Thank you very much for joining our cruise this time. We are very pleased to hear that you enjoyed our cruise again this year, as well as the dining and entertainment at Five Star. Above all, it's wonderful to see the smiles on each other's faces! We hope to welcome you again soon. All of our staff are looking forward to your visit.
この度は私共のクルーズにお越し頂き誠に有難うございました。昨年に引き続き私共のクルーズ そして今回はファイブスターでのお食事やエンターテインメントをお楽しみ頂けました様で大変嬉しく思います。何よりもお互いの満面の笑みが素敵ですね!是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【木・金・土曜限定】豪華5スター(プライムテンダーロイン付き5コース) |
| Attended as: | Couples |
| Posted on: | 2024/06/06 |
| Activity Date: | 2024/05/30 |
Reviewed by: Ignacio
We got no value but a bus greeting us to the town, you can do it in every other way and cheaper, including 3usd public bus. It even doesn't get you to the beach, so you will have to take de public bus to get to the beach either way
| Rating: | |
|---|---|
| Packages: | 7:30 AM Shuttle to Haleiwa Town |
| Attended as: | Couples |
| Posted on: | 2024/06/05 |
| Activity Date: | 2024/06/02 |
Reviewed by: Lauren
The crew was so kind and professional. We had an amazing time snorkeling and seeing the fish/turtles! This was definitely one of the highlights of our trip!
| Rating: | |
|---|---|
| Packages: | Standard Package: Afternoon Turtle Snorkel Cruise [Apr - Nov] |
| Attended as: | Couples |
| Posted on: | 2024/06/05 |
| Activity Date: | 2024/06/03 |
Reviewed by: Alohana
You can enjoy a panoramic view of Waikiki Beach and Diamond Head from the sea, and the sunset was wonderful. The staff were experienced and had great conversations! There is a bar on board where you can enjoy beer and cocktails, and free snacks are also available!
The boat stops offshore at the beautiful Waikiki Beach, where you can see fish from the surface, allowing for snorkeling and jumping in the water! Free floatation devices are also available for rent!
Not only can you enjoy the sunset, but there are activities to enjoy during the time leading up to it, making this tour a great value for the price! The guide only spoke English, and there were no other Japanese people besides us, so I think some basic English for communication is essential.
Also, depending on the day, the wind can be strong, and the boat can sway quite a bit, so be cautious of seasickness. I'm not usually prone to it, but I felt a little queasy.
Overall, I highly recommend this tour!
ワイキキビーチやダイアモンドヘッドを海から一望でき、夕陽も素晴らしかったです。スタッフのみなさんはベテランの方々でトークも面白かったです!
船内ではバーがあり、ビールやカクテルも楽しめました!無料のスナックもいただけます!
水面から魚が見えるほど綺麗なワイキキビーチの沖で船はとまるので、シュノーケルや飛び込んだり楽しめます!浮きポールも無料でレンタルできます!
サンセットだけではなく、サンセットまでの時間にアクティビティを楽しめるので料金の割に凄くお得なツアーだと思います!
案内は英語のみ、私たち以外に日本人はいなかったので、コミュニケーションがとれるくらいの英語は必須かなと思います。
あと日によって風が強く、すごく船が揺れるので船酔いには注意が必要です。私はあまり酔うタイプではないのですが、少し酔いました。
総じて本当におすすめのツアーです!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2024/06/04 |
| Activity Date: | 2024/06/02 |
Reviewed by: JO
Very windy day but the crew did an excellent job getting people on and off. Ship was sparkling clean, drinks were so-so and most people were polite and fun to talk with. A wedding party of young people shared the cruise, all was good with the exception of one girl who felt she needed much attention. I'm surprised she didn't land in the water with he risky dancing/gyrating she performed on the front of the catamaran. If it were up to me, I would have asked her to settle down before she or someone else gets hurt.
Overall, a great cruise and would highly recommend this company - staff was outstanding!!!
| Rating: | |
|---|---|
| Packages: | [2024] Standard Package |
| Attended as: | Couples |
| Posted on: | 2024/06/02 |
| Activity Date: | 2024/05/09 |
Reviewed by: フカヒレ
It was a bit murky in the afternoon, but I was able to see fish clearly at certain points, and although from a distance, I also saw a turtle, so I was satisfied. I didn't use the Japanese guide because I wasn't sure when to listen to it. However, I think it's a tour that can be enjoyed fully without the staff guide or the Japanese guide if you love the ocean and fish.
午後からの出向で少し濁っていましたが、ポイントポイントではしっかりと魚を見ることができたし、遠目でしたが亀も見れたので満足です。
日本語ガイドは聴くタイミングがよくわからなかったので使いませんでした。
でも、海や魚が好きならスタッフのガイドも日本語ガイドも無くても十分に楽しめるツアーだと思います。
アロハ!あなたの潜水艦の体験を共有していただきありがとうございます。アトランティスアドベンチャーズとの探検を楽しんでいただけたことを嬉しく思います。また近いうちに別の海中の冒険にご参加いただけることを願っています!マハロ!
Aloha ! Thank you for sharing your submarine ride experience, we’re glad you enjoyed exploring with Atlantis Adventures. We hope you’ll join us for another undersea adventure soon! Mahalo!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2024/06/02 |
| Activity Date: | 2024/05/31 |
Reviewed by: たにやん
The friendly staff makes it easy for beginners to enjoy surfing right away, so you can feel at ease. After just 10 minutes of practice, we were able to try it in the ocean! Half of us were able to stand up on the first wave! The waves were great, and we participated in both private and group lessons with five people, and everyone was satisfied!
明るいスタッフで初心者でも楽しめるサーフィンが直ぐに出来るから安心です。
10分立つ練習したら海で実践!半数は1回目の波で立つことが出来ました!
波も良くで、5人でプライベートとグループレッスンと分かれて参加しましたが、全員満足出来ました!
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Friends |
| Posted on: | 2024/06/02 |
| Activity Date: | 2024/05/09 |
Reviewed by: ヒロティー
This is my fifth time participating in the Mai Tai Catamaran sunset cruise, and I never get tired of it. Since it's a catamaran yacht, it doesn't heel, and enjoying the famous cocktails while watching the sunset is just the best. I plan to join again the next time I visit Hawaii.
マイタイカタマランのサンセットクルーズには5回目の参加ですが、何度参加しても飽きませんね。カタマランヨットなので艇がヒールする事も無く名物のカクテルを頂きながらのサンセットは最高ですね。また次回ハワイを訪れたら参加しようと思います。
ご経験を共有していただき、ありがとうございます。またお会いできることを楽しみにしています!
Thanks so much for sharing your experience with us. We hope to see you again soon!
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Couples |
| Posted on: | 2024/06/01 |
| Activity Date: | 2024/05/10 |
Reviewed by: aki
We participated as a family of three: a couple in their late 50s and their daughter in her 30s. It was everyone's first time on a Segway, but each of us was taught carefully and clearly. Thanks to Josie, who spoke Japanese well and was very friendly, we were able to relax. We enjoyed areas that are inaccessible by car and distances that would take hours to walk, all while feeling the Hawaiian scenery and breeze. We had a wonderful time.
家族3人で参加しました。
50代後半の夫婦と30代の娘です。
セグウェイは全員初めてでしたが、
1人ずつ、丁寧にわかりやすく教えていただきました。日本語も上手で、親しみやすいジョシーのおかげで、緊張感もほぐされました。
車では行けないエリアや、歩くと数時間かかる距離を、ハワイの景色を風を感じながら、満喫しました。幸せな時間を過ごす事ができました。
| Rating: | |
|---|---|
| Packages: | 【人気!】マジックアイランド&カカアコウォーターフロントパークコース<日本語ガイド/2時間> |
| Attended as: | Families |
| Posted on: | 2024/05/31 |
| Activity Date: | 2024/05/28 |
Reviewed by: Lily
I was expecting to be sailing since we were aboard a sailboat. I was very disappointed and expressed my interest to sail with the crew (the wind was awesome) they said we could sail back. I brought this up several times and got other passengers excited about it as well. The crew decided we didn't have enough time even though we waited at the snorkel spot long after everyone had come out of the water. We did not get to sail back. Additionally when we were snorkeling I saw a turtle covered in fishing line all tangled up... I pointed this out to the crew and they said "oh well we cant touch them" with complete apathy.
It was quite depressing and the apathetic unenthusiastic crew just made it worse. Seek another sailboat tour. Maybe they will actually sail.
| Rating: | |
|---|---|
| Packages: | Morning Snorkel Cruise (8:30 AM) |
| Attended as: | Couples |
| Posted on: | 2024/05/30 |
| Activity Date: | 2024/05/05 |
Reviewed by: Bho and fam
The crew was great . Very welcoming , accommodating and friendly . The music was entertaining and the drinks were perfect ! The water became a little choppy , but the sunset view was still worthwhile and I'd definitely do this again sometime !
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2024/05/29 |
| Activity Date: | 2024/05/26 |
Reviewed by: Anica
Enjoyed the cruise and seeing Waikīkī from the sea
The buffet dinner was quite nice
The show was okay but not great.
It wasn’t really a show. It was dancers spread over the one deck. The dancers themselves were good but wasn’t a show. The waiters had to dance but most were not great. Armondo was good.
The lady singing was terrible.
The waiters service was good.
The Mai Tai’s were good.
Everyone was friendly.
If I did cruise again would do the deck 3 menu and show.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Friends |
| Posted on: | 2024/05/29 |
| Activity Date: | 2024/05/24 |
Reviewed by: hiro
A first-time experience. My 6-year-old grandchild was very satisfied! My 70-year-old grandfather was also very satisfied! The boat staff were hospitable and full of humor! The experience of viewing Waikiki from the sky was amazing!
初めての体験。6歳の孫も大満足!70歳のジージーも大満足!ボートスタッフもホスピタリティがあり、ユーモアたっぷりでした!ワイキキを空から眺める体験は最高でした!
| Rating: | |
|---|---|
| Packages: | 高さ120メートル |
| Attended as: | Families |
| Posted on: | 2024/05/28 |
| Activity Date: | 2024/05/26 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Dear Takumakku,
Thank you very much for booking the Magic Island Beach Glide Tour in June. We were looking forward to providing you with a Segway experience, but we are very sorry that we could not meet you at the designated pickup time (14:00).
On the day of the tour, our driver, Matsu, who is fluent in Japanese and experienced, arrived a few minutes early as usual and waited for 10 minutes, but unfortunately could not find you. After that, we contacted our office and called the phone number you provided at the time of booking, but unfortunately, we could not get through.
After waiting a few more minutes, Matsu headed to your hotel and checked both entrances, but you were not there either. During this time, we also contacted VELTRA to reconfirm the phone number and pickup location, and VELTRA attempted to reach you as well, but again, we could not connect.
Matsu then returned to the trolley stop and waited for over 10 minutes while calling out your name and checking with other waiting guests, but ultimately could not find you. More than 20 minutes had passed since the pickup time, and due to delays in picking up other guests, we could not wait any longer.
We did everything we could to welcome you, but we feel very sorry that we could not meet due to the inability to connect by phone and the lack of communication from your side. We are also concerned about your situation, and if you had contacted VELTRA or our company while waiting, the situation might have changed.
We sincerely apologize for this situation and for the fact that you could not enjoy the tour. We hope that next time you will be able to enjoy the Segway experience.
Mahalo Nui Loa,
SEGWAY OF HAWAII
たくまっく様
この度は、6月にマジックアイランドビーチグライドツアーをご予約いただき、誠にありがとうございました。
私たちもお客様にセグウェイ体験を楽しんでいただけることを心待ちにしておりましたが、指定のピックアップ時間(14:00)にお迎え場所でお会いできず、大変残念に思っております。
当日は、日本語が堪能で経験豊富なドライバーのマツが、いつも通り数分早めに到着し、10分間お待ちしましたが、お客様を見つけることができませんでした。
その後、弊社オフィスに連絡し、予約時にご提供いただいた電話番号にお電話しましたが、残念ながら電話がつながらない状態でした。
さらに数分待機した後、マツはお客様のホテルへ向かい、ホテルの両方の入口を確認しましたが、そちらにもお客様はいらっしゃいませんでした。
その間、弊社はVELTRAにも連絡を取り、電話番号やピックアップ場所を再確認し、VELTRAからもお客様に連絡を試みましたが、やはりつながりませんでした。
その後、マツは再びトロリーストップに戻り、10分以上待機しながらお客様のお名前を呼びかけ、他の待機者にも声をかけて確認しましたが、最終的にお客様を見つけることができませんでした。
ピックアップ時間から20分以上が経過し、他のお客様のピックアップにも遅れが生じるため、これ以上待機することはできませんでした。
私たちはお客様をお迎えするためにできる限りの対応を行いましたが、電話がつながらなかったことやご連絡をいただけなかったことで、結果的にお会いすることができず、大変心苦しく思っております。お客様がどのような状況だったのか、私たちも気になっておりますが、待機中にVELTRAまたは弊社にご連絡いただけていれば、状況が変わっていたかもしれません。
このような事態となり、ツアーをお楽しみいただけなかったことを心よりお詫び申し上げます。
次回はぜひ、セグウェイ体験をお楽しみいただけることを願っております。
マハロヌイロア
SEGWAY OF HAWAII (AIによる翻訳)