Reviewed by: タケロー
We challenged ourselves to outrigger canoe surfing with my 3-year-old daughter, who is a bit timid. She just clung on, but she really enjoyed it and has become a total canoe fan. It might seem a bit pricey for a short time, but experiences are priceless. The value of this moment is incredibly precious. Mahalo!
アウトリガーカヌー波乗りに3歳&恐がりの娘と挑戦。ちょこなんとしがみついてただけですが、娘は本当にエンジョイしてすっかりカヌーファンに。短時間で少し高いかな、と思うけど、経験に値段はない。この一瞬の価値はすごく貴重です。mahalo!
| Rating: | |
|---|---|
| Packages: | アウトリガー・カヌー・サーフィン |
| Attended as: | Families with Young Children |
| Posted on: | 2014/01/05 |
| Activity Date: | 2014/01/02 |
Reviewed by: 小澤真紀
We participated in this optional tour during our first trip to Hawaii with my mother, two daughters, and husband. It was the girls' strong desire to join, but... we only saw the tail and back for a very short time. Even so, we were excited and shouted loudly, but I wondered if only very lucky people get to see the dynamic sight like in the photos. Moreover, the captain would say, "In the direction of ○○ o'clock," but everything was in English. While the foreigners moved quickly, the Japanese were all confused and flustered. In the meantime, the foreigners took the spots, and we couldn't get onto the deck. The announcements were mostly in English, and the crew also spoke almost exclusively in English. When we asked if anyone understood Japanese, they just shook their heads. We hardly understood any explanations. If we're going to spend half a day on this tour, I thought it would be more effective to extend our time for shopping around Waikiki or Kahala.
母と娘二人と夫の5人で人生初のハワイ旅行で、このオプショナルに参加しました。娘達のたっての希望で、参加したのですが...見えたのはほんの短い時間、尻尾と背中がちょっぴりでした。それでも、興奮して大きな声は出ましたが、写真のようなダイナミックな姿を見られるのは本当に運の良い人だけなのかな、と思いました。そして、何より、船長さんが「○○時の方向」と教えてくれるのですが、全て英語のみで、外人の方々はさっさと移動するのですが、日本人は皆、分からずオロオロ。その間に外人の方々に場所を取られてデッキに入れず。アナウンスも英語ばかりで、クルーの方々もほぼ英語のみで、日本語のわかる方、ときいても、首を振られるばかり。説明などはほぼわかりませんでした。このツアーに半日を費やすのなら、ワイキキやカハラ辺りまで、足を伸ばしてショッピングに時間を使う方が有効だな、と思いました。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2014/01/05 |
| Activity Date: | 2014/01/02 |
Reviewed by: Jude
We had scuba diving in Waikiki. It was more than awesome to do scuba diving in waikiki beach, swimming with sea turtle. It seemed sea turtle family . So excited seeing sea turtle under the sea.
| Rating: | |
|---|---|
| Packages: | Two Tank Introductory Boat Dive for Beginners |
| Attended as: | Families |
| Posted on: | 2014/01/05 |
| Activity Date: | 2013/12/09 |
Reviewed by: The Tsuji Family
We loved everything about this place. The experience was very personal the group was only 5 people. I have only been 10 times and it was my husbands first time it was slow enough for beginners but we still covered a lot of water. We saw so many turtles and even got to hold an octopus that out instructor found under some rocks. It was in unforgettable experience!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2014/01/04 |
Reviewed by: The Tsuji Family
So much fun! We did the extreme package and I wish we had more time in the air. So recommend doing the top package. The guys running the boat were fun and very friendly.
| Rating: | |
|---|---|
| Packages: | Deluxe Ride [850 feet] |
| Attended as: | Couples |
| Posted on: | 2014/01/04 |
| Activity Date: | 2013/12/08 |
Reviewed by: 匿名希望
I participated with a friend. As the sun was setting, creating a wonderful atmosphere, a foreign couple was getting engaged! It was so lovely (*^^*) We were also able to see two whales, making it the best cruise ever☆ I made the reservation on my own, but my friend seemed really moved and was very satisfied!
However, I got a bit carried away and drank too many Mai Tais, and since there were no restrooms, I couldn't even say goodbye properly after it ended and had to dash to the bathroom (*ToT)
If you go to Hawaii, I definitely want you to participate! Just make sure to use the restroom first and drink responsibly.
友達と参加しました。日が沈んできてとても雰囲気がいい中、外人カップルがプロポーズをしていました!とても素敵でした(*^^*)2頭のクジラを見ることもでき、最高のクルーズでした☆私が1人で勝手に予約をしてしまったんですが、友達もすごく感動したようで大満足です!
ただ、調子にのってマイタイを飲み過ぎてしまい、トイレがないので終わった後ろくにあいさつもできずにトイレにダッシュでした(*ToT)
ハワイに行かれたら絶対に参加して欲しいです!その時はちゃんとトイレを済ましてから計画的に飲んでください。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Friends |
| Posted on: | 2014/01/04 |
| Activity Date: | 2014/01/01 |
Reviewed by: かわや
The weather was really nice and pleasant. We went higher than I expected, so it might be a bit scary for those with a fear of heights. Also, the boat was rocking quite a bit, and there were some people who got seasick.
すごくいい天気で気持ちよかった。思ったより高いところまで上がったので高所恐怖症の人はちょっと怖いかも。あと、けっこう船が揺れて船酔いしている人もいた。
| Rating: | |
|---|---|
| Packages: | 高さ130メートル デラックスライド!<2015/11/30まで> |
| Attended as: | Couples |
| Posted on: | 2014/01/04 |
| Activity Date: | 2013/12/13 |
Reviewed by: Randall Nagel
For the price this is an amazing little trip out on the ocean! Between the unlimited drinks with a decent selection and the great hosts this was just an all around good time. We even got to see whales!
| Rating: | |
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| Packages: | Now Available! Sunset Cocktail Sail |
| Attended as: | Couples |
| Posted on: | 2014/01/04 |
| Activity Date: | 2014/01/01 |
Reviewed by: KATAYAMA
I participated in a tour during the season when whale watching is enjoyable. First, we set sail from the harbor and enjoyed wonderful views of Waikiki and Diamond Head from the Navatek. Onboard, there was a free coffee service, and we could purchase snacks at the shop, as well as receive explanations about whale ecology.
After that, we arrived at the whale watching point, where the boat slowly circled to help us spot whales. While I was eagerly scanning the ocean, two whales spouted water. Cheers erupted from various spots on the boat, and I couldn't help but shout out in excitement. After about an hour of sailing without seeing any whales, we were taken to the next point. There, as we continued to scan the area, a whale splashed water and jumped right in front of us. All the tour participants cheered with joy.
Through this tour, I had the rare experience of actually seeing whales. Thank you very much.
今回、ホエールウオッチングが楽しめるシーズンということでツアーに参加しました。まずは港から出航しナバテック号からワイキキやダイヤモンドヘッドなどのすばらしい景色を楽しむことができます。また、船内ではコーヒの無料サービスや売店などで軽食を購入することができ、ホエールの生態などの説明も受けることができます。
その後、ホエールウォッチングのポイントに到着し、ホエールを発見できるようにゆっくり旋回してくれます。わくわくしながら目を凝らして海を眺めていたその時です。2匹のホエールが潮吹きをしました。所々で歓声があがっていました。私自身も思わず声をあげて興奮しました。その後、1時間ほど航海するもホエールがいなかったので、次のポイントに連れて行ってくれました。そこでもしばらく旋回しホエールを発見できるように目を凝らしていると、目の前でホエールが水しぶきをあげて、ジャンプをしてくれました。ツアー参加者全員が声をあげて喜んでいました。
今回のツアーを通じて実際にホエールを見ることができて大変貴重な経験ができました。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/お得な午前プラン |
| Attended as: | Couples |
| Posted on: | 2014/01/01 |
| Activity Date: | 2013/12/28 |
Reviewed by: tsuji
The weather was very nice, and it was a pleasant sailing experience. The boat was large, and even I, who easily gets seasick, was fine. There was one Japanese staff member, which made me feel at ease.
Each person receives two alcohol tickets, but no one drank. It would have been even better if the tickets were a bit cheaper.
天気が大変良くて、気持ちのよいセイリングでした。
船も大きくて、酔いやすい私も大丈夫でした。日本人のスタッフが1名いらっしゃいましたので安心でした。
アルコールのチケットが一人2枚ついていますが、誰も飲まず。
別料金で、チケットがもう少し安かったらなお良しですね。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2014/01/01 |
| Activity Date: | 2013/12/27 |
Reviewed by: ユンボ
I did it at the beach near the zoo. It was my first time, but I was able to stand up. It was so much fun that I decided to do it again on-site. Next time, I want to try it at the big waves on the North Shore.
動物園の前辺りのビーチでやりました。初めてでしたが立てるようになりました。楽しかったので現地で追加してやりました。次回は波の大きいノースショアでやりたいです。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Solo Travelers |
| Posted on: | 2014/01/01 |
| Activity Date: | 2013/12/29 |
Reviewed by: ina
I had previously gone on a whale watching cruise in Australia, where I was able to see various jumps up close, so I thought, "Let's experience that excitement again," and decided to participate. The boat was stable, and I didn't feel much rocking.
They communicated the direction of the whales using a clock reference, which I thought was a clear way to express it, but we had a hard time encountering any whales. After quite a bit of running, we finally spotted a blow in the distance, and everyone cheered, focusing our attention on that spot, but it seemed to dive and we heard nothing after that.
After a while, we saw another blow at a similar distance. It felt like the whales were escaping whenever we tried to get closer. Another whale was spotted in a different direction, raising everyone's hopes, but again, it was just a blow. We might have seen a little bit of its back, but it was far from the excitement I had hoped for.
As we ran off Diamond Head, it felt more like a tour of viewing Diamond Head from the sea. When I spoke with some participants, they mentioned that on the previous day's tour where they swam with dolphins, they were able to see whales and even saw them jumping.
It seems that even this level of encounter counts as an encounter, so it didn't qualify for the "If you do not encounter any whales, we will issue a pass for a free re-boarding of the whale watching cruise."
以前、オーストラリアでホエールウォッチングクルーズをしたことがあり、いろいろなジャンプを間近で見ることができたので、「感動を再び」と思い、参加しました。
船は安定感があり、揺れはあまり感じられませんでした。
クジラがいた方向を時計で伝えるとのことで、わかりやすい表現でよいなとは思ったものの、クジラとなかなか遭遇できない。
かなり走った後、遠くで潮吹きが見られ、みんなも歓声を上げ、視点が一点に絞られたのですが、潜ってしまったようで音沙汰なし。
またしばらく走ると、同じくらいの距離で潮吹き。
近づこうとすればクジラは逃げていく感じでした。
別の方向に鯨が発見され、みんなの期待も高まったのですが、やはり潮吹き程度。少しだけ背中が見られたかな。
でも、感動とはかけ離れたものでした。
ダイヤモンドヘッド沖を走るので、まるで海からダイヤモンドヘッドを眺めるツアーのような感じでした。
参加された方とお話をしたところ、昨日のイルカと泳ぐツアーでクジラを見ることができて、ジャンプもしてたとのこと。
この程度の遭遇でも遭遇には変わりないようで、「クジラに遭遇できなかった場合、ホエールウオッチング・クルーズに無料で再乗船できるパスを発行致します。」には該当しませんでした。
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/お得な午前プラン |
| Attended as: | Couples |
| Posted on: | 2013/12/29 |
| Activity Date: | 2013/12/23 |
Reviewed by: azmi
A sea walk while drinking Mai Tai and watching the beach, Diamond Head, and the sunset off Waikiki. The staff were friendly and offered refills on drinks. Depending on the situation, cheerful people were enjoying themselves to the music. A 1.5-hour sea walk with drinks while watching the sunset at this price is very affordable.
ワイキキ沖でビーチやダイヤモンドヘッドと夕日を見ながらマイタイを飲みながらの海上散歩。飲み物もスタッフが愛想よくお代わりも聞いてきてくれるた。その場次第だろうが陽気な人たちが音楽に合わせてはしゃいでいた。1.5h夕日を見ながらお酒を飲んでの海上散歩がこの価格はとても安い。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Solo Travelers |
| Posted on: | 2013/12/29 |
| Activity Date: | 2013/12/25 |
Reviewed by: Muhanned
More Fun, affordable price, friendly people, and best provider of Parasail in Honolulu.
| Rating: | |
|---|---|
| Packages: | 1200ft Line (10 min) |
| Attended as: | Friends |
| Posted on: | 2013/12/28 |
| Activity Date: | 2013/12/25 |
Reviewed by: Muhanned
More Fun, affordable price, friendly people, and best provider of Parasail in Honolulu.
| Rating: | |
|---|---|
| Packages: | 1200ft Line (10 min) |
| Attended as: | Friends |
| Posted on: | 2013/12/28 |
| Activity Date: | 2013/12/25 |
Reviewed by: SSS
We participated with our 13-year-old and 11-year-old children. We made a reservation online from Japan and had no idea what to expect. However, a car picked us up at the hotel and took us to the port, where we boarded the boat right away. We joined other foreigners who had signed up directly on-site and took off as parent-child pairs. Once the boat moved out to sea, we put on life jackets and strapped on the equipment, then soared into the sky all at once. The thrill was incredible! We floated in the air for about five minutes, and as we were being lowered while the rope was reeled in, we landed back on the boat. I was amazed at how easily we could fly! The kids enjoyed it very much and weren't scared at all.
13才と11才の子供と4人で参加しました。日本からネットで予約して参加しました。どんな感じか全く想像できませんでしたが、ホテルまで車で迎えがあり、港まで連れて行ってくれて、すぐにボートに乗船しました。現地で、直接申込みしている外人さん達と一緒に乗船し、親子ペアで最初に飛びました。船が沖まで進むと、ライフジャケットを着て器具を装着し、一気に上空へ飛び上がりました。その快感は最高でした!上空で5分ほど空中をふわふわし、ロープを巻き取られながら下降してボートへ着地。こんなに簡単に飛べるんだ〜〜と驚きでした。子供たちも怖がることなく、とっても楽しめて気に入っていました。
| Rating: | |
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| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Families |
| Posted on: | 2013/12/28 |
| Activity Date: | 2013/12/21 |
Reviewed by: みっきー
We were on the boat with a family when it suddenly started having issues, so we had to turn back. We had signed up for morning activities, but we decided to come back in the afternoon. They apologized and raised the height for each of us by one level. They also took about 130 photos for $30 and gave us an SD card to take home. It was really refreshing. The creaking of the hardware added to the thrill!
私たちと一緒に乗り合わせた家族が終わったところで、船の調子がおかしく引き返すことになりました。午前中のアクティビティに申し込んでたのですが、午後から出直すことになりました。悪いねと高さもそれぞれ1つずつUPしてくれました。写真も$30で130枚ぐらいとってくれ、帰りにSDカードでくれました。とっても爽快です。金具がみしみし言うのはスリル度UPです。
| Rating: | |
|---|---|
| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Families |
| Posted on: | 2013/12/27 |
| Activity Date: | 2013/12/22 |
Reviewed by: みっきー
I heard there would be an English instructor, and since it was in Hawaii, I thought it would be an instructor who could speak Japanese for the Japanese customers... but the person I rode with was American. Most of the staff spoke only English... but we managed somehow.
It was refreshing to soar up into the sky and look down at the ocean!
英語のインストラクターがつくとあったのですが、ハワイなので日本人のお客に結構日本語も話せるインストラクターの方だと思ったら・・・一緒に乗り合わせたのはアメリカ人。スタッフの方もほとんど英語オンリー・・・でも、なんとかなりました。
ぐんぐん空に上がって空から見下ろす海は爽快でした!
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Families |
| Posted on: | 2013/12/27 |
| Activity Date: | 2013/12/22 |
Reviewed by: Jess
Great trip. Up close to many sea turtles and great visibility.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2013/12/27 |
| Activity Date: | 2013/12/24 |
Reviewed by: masa
It was my first whale watching cruise in Hawaii, and the weather was great. Shortly after heading out to sea, we encountered a mother and calf whale, and we were able to see whales multiple times until the cruise ended. Due to Hawaiian law, we had to maintain a distance from the whales while watching, but there was one moment when a whale appeared right next to the cruise ship, and I was amazed by its impressive size. It was such a sudden appearance that I regretted not being able to take a photo. The cruise ship, the Navatik, was a catamaran, which meant there was little rocking, making for a comfortable cruise. I heard that during the season, whales can also be seen from Waikiki, but being able to see them up close from the cruise ship really allows you to feel the power of the whales. I highly recommend this cruise for anyone planning to go whale watching.
ハワイでの初ホエールウォッチングクルージングでしたが、天気も良く沖に出て間もなく親子くじらと遭遇しクルーズが終了するまで何度もくじらを見ることができました。ハワイの法律でくじらに近づいてはだめとのことで距離を保ってのホエールウォチングでしたが、1回だけクルーズ船のすぐそばにくじらが現れたときは迫力の大きさに感動しました。いきなりの出現でしたので写真がとれなかったのは残念でした。またクルーズ船もナバティック号で双胴船のため揺れも少なく、快適なクルージングでした。シーズン中はワイキキからもくじらが見えるとのことでしたが、やはりクルーズ船で近くで見れるのはくじらの迫力を身近に感じることができて感動します。ホエールウオッチングを予定されている方には、おすすめのクルーズです。
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/お得な午前プラン |
| Attended as: | Couples |
| Posted on: | 2013/12/26 |
| Activity Date: | 2013/12/17 |
Reviewed by: Helen Wu
This is my first time doing parasailing with a fear of height, so it is almost like a mission impossible, therefore, I chose the lowest height which is 300 feet. it turned out it was not scary at all, I thought i would felt uncomfortable when they lifted us up from the boat, but I didn't. it was very stable when we were up to the sky flying. When we came back, it was not like we were dropped to the water, we landed back on the boat. So for those who thought you would be dropped into water, that is not going to happen. So try this one, I recommend it to anyone who would like a great view of waikiki beach in the sky.
| Rating: | |
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| Packages: | 300ft Line (3 min) |
| Attended as: | Couples |
| Posted on: | 2013/12/25 |
| Activity Date: | 2013/12/20 |
Reviewed by: Helen Wu
This is my first time going to Hawaii, and my first time tried Jet Ski, at the first I was scared because I couldn't swim, I was afraid of dropped into water. But in fact, it was very cool, not even a slight chance to get into water, very safe and fun activity. Both of me and my guy loved it.
| Rating: | |
|---|---|
| Packages: | Tandem Ride (2-rider option) |
| Attended as: | Friends |
| Posted on: | 2013/12/25 |
| Activity Date: | 2013/12/22 |
Reviewed by: Tsutomu Fukui
It was so good for me.
Specialy I had experienced 9 m depth.
| Rating: | |
|---|---|
| Packages: | Two Tank Introductory Boat Dive for Beginners |
| Attended as: | Solo Travelers |
| Posted on: | 2013/12/25 |
| Activity Date: | 2013/12/21 |
Reviewed by: kazookun
I floated slowly in the sky, feeling as if I were swimming. I can't forget the view of Waikiki from above.
ゆっくりと空に浮かび、まるで泳いでいるような感覚になりました。上から見下ろすワイキキの景色が忘れられません。
| Rating: | |
|---|---|
| Packages: | 高さ150メートル エキストリームライド!<2015/11/30まで> |
| Attended as: | Families |
| Posted on: | 2013/12/25 |
| Activity Date: | 2013/12/22 |
Reviewed by: kaori
I was able to go whale watching at a closer distance than I imagined! I was able to see not just one whale, but two or three, and the photos turned out great. The explanations and guidance in Japanese were easy to understand, and even the staff who didn't speak Japanese were very friendly and accommodating. The boat was clean, and I thoroughly enjoyed the views of Hawaii from the sea! It was a very enjoyable cruise, and I was lucky enough to see not only whales but also dolphins. I highly recommend it! ♪
想像以上に近い距離でホエールウォッチングすることができました!
クジラも1頭だけではなく、2頭、3頭見ることができ、写真もばっちりでした。
日本語での説明や案内も分かりやすく、日本語が通じないスタッフの方たちもとってもフレンドリーで対応が良かったです。
船もきれいで、海から見るハワイの風景も満喫することができました!
クジラだけじゃなく、イルカなども運よく見ることができ非常に楽しいクルーズになりました。
おすすめです♪
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/お得な午前プラン |
| Attended as: | Families |
| Posted on: | 2013/12/23 |
| Activity Date: | 2013/12/16 |
Reviewed by: yukiko
My first time paragliding. When I participated, it was just the two of us and a pair of Australian women, so there was no waiting time and everything went very smoothly. I was a bit anxious since it was a tour where Japanese wasn't spoken, but the staff and other guests were very friendly, so I had no difficulties. I chose the highest option for paragliding. There was no fear, it felt great, and I had a wonderful time.
人生初のパラセイリング。わたしが参加したときはオーストラリア女性2人組とわたしたちだけだったので、待ち時間もなくとてもスムーズでした。日本語が通じないツアーなので少し不安でしたが、係りの方たちもほかのお客さんもとてもフレンドリーで不自由はありませんでした。パラセイリングは一番高く上がるものにしました。怖さはなく気持ち良くて、素敵なひとときが過ごせました。
| Rating: | |
|---|---|
| Packages: | 高さ180メートル |
| Attended as: | Friends |
| Posted on: | 2013/12/22 |
| Activity Date: | 2013/10/31 |
Reviewed by: Nori
The instructor watches all the timing for catching the waves, so even complete beginners like us were able to ride easily and have fun. A separate photographer was there to capture us while we were riding the waves. It was great to receive a ROM at the end to keep a record of the experience. The actual surfing time was just under an hour, which I think was just right in terms of physical exertion! I recommend going early in the morning as the beach is less crowded then.
インストラクターの方が波に乗るタイミングを全部見てくれるので、全くの初心者の私たちでも簡単に、楽しく乗ることが出来ました。
カメラマンの方が別で付いていて波に乗れている所を撮影してくれています。最後にROMをもらえるので記録に残すこと出来て良かったです。
実質サーフィンの時間は一時間弱ですが、体力的にちょうど良かったと思います!
朝早い時間の方がビーチが空いてるそうなのでオススメです。
| Rating: | |
|---|---|
| Packages: | サーフィン【グループレッスン】 |
| Attended as: | Friends |
| Posted on: | 2013/12/21 |
| Activity Date: | 2013/12/03 |
Reviewed by: joon
so friendly staffs and good boat
time was enough and additional photo option was good
(it worth !!)
| Rating: | |
|---|---|
| Packages: | 1000ft Line (10 min) |
| Attended as: | Couples |
| Posted on: | 2013/12/21 |
| Activity Date: | 2013/12/17 |
Reviewed by: 匿名希望
I ordered a paid cocktail on board, and since I was returning home the next day and didn't have enough US dollars on hand, I requested to pay with my card. The other guests at the same table were immediately asked to sign for their credit cards, but my card was not returned. When I inquired, they asked if all my orders were complete, and after I confirmed they were, they said they would bring it right away, but it never came. Even after prompting again, nothing happened. When I asked a Japanese staff member in Japanese if they were skimming my card, it was returned, but they said, "You should pay with cash or a traveler's check instead of a card," and as they left, they patted my shoulder and said, "This is normal in America. It's different from Japan."
I said I didn't want to pay a tip, but they insisted, "Please give what you feel," and I paid $2 on a $16 order, but I didn't want to return it and pay for the cocktail. I have traveled to mainland America and have been to more than five states. This does not seem normal for America. I was without my card for such a long time, and even after three prompts, all I got was "wait."
I am more disappointed with the poor staff response than not seeing the whales. I would never recommend this to my friends.
船内で有料のカクテルを注文し、翌日が帰国のため手持ちの米ドルが心もとなかったため、カードでの支払いをお願いしました。
すると同じテーブルの他の客はすぐにクレジットカードにサインを求められてましたが、私のカードは戻ってきません。
催促すると全ての注文が終わっているか確認され、終わっていると告げるとすぐに持ってくると言うものの一向に来ません。もう一度催促してもダメ。日本人スタッフに日本語でスキミングでもしているのかと問いただすと、カードは戻って来たものの、「カードではなく現金かトラベラーズチェックで払えばいい」と言い、去り際には「アメリカではこれが普通。日本とは違うのよ」と私の肩を叩いていなくなりました。
チップは払いたくないと言いましたが「お気持ちでください」と請求され、16ドルの注文に2ドル払いましたが、返品してカクテル代も払いたくありませんでした。
アメリカ本土にも旅行したことがあります。五つ以上の州にも行ってます。アメリカの普通とは思えません。それほど長い時間カードを返して貰えず、3度の催促にも「待って」だけでした。
クジラが見えなかったことより、スタッフの対応の悪さにがっかりです。
友達には絶対勧めません。
We sincerely apologize for the inconvenience caused during your beverage purchase. We appreciate your valuable feedback and will work towards preventing a recurrence and making improvements. Additionally, we will contact you separately from Alan1.net, so please check for that as well.
この度はお飲み物ご購入の際にご迷惑をお掛けすることとなり、誠に申し訳ございませんでした。お客様からの貴重なご意見として受け止め、今後の再発防止、並びに改善に努めて参ります。別途、Alan1.netからもご連絡させていただきますのでご確認くださいますようお願いします。 Alan1.netより
| Rating: | |
|---|---|
| Packages: | <午後プラン>ランチビュッフェ付き |
| Attended as: | Families |
| Posted on: | 2013/12/21 |
| Activity Date: | 2013/12/20 |
Reviewed by: Daniele & Robert
This is a must do! I don't want to spoil it for you. The crew is Awesome & staff is very friendly. Must do if on Ohau!
| Rating: | |
|---|---|
| Packages: | 600ft Line (6 min) |
| Attended as: | Couples |
| Posted on: | 2013/12/20 |
| Activity Date: | 2013/12/17 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for boarding the Star of Honolulu. We apologize for any inconvenience caused. I will translate this into English and forward it to the responsible manager. Thank you for your valuable feedback.
Reservations Department
この度はスターオブホノルルをご乗船頂き、誠に有難うございました。
ご不便をおかけしてしまったのですね。英訳の上、担当のマネージャに転送いたします。
貴重なご意見を有難うございました。
予約課