Reviewed by: Kal J
We have never parasailed before so we were v scared in the beginning. The two captains -- Jason & Kevin -- were awesome, n assured us we'll want to do encores after this. Boy were they right! Me & my teenage son went 8 mins on the 800 ft line & had a gr8 time. Waikiki never looked more beautiful!! We both were on cloud 9...literally! The climax was an icing on the cake, when we asked to be slightly dipped in the ocean before landing back on the boat. The pix that they took were well worth the extra $30 we paid. Even on choppy waters, Jason took crisp close-up shots...when we were almost over 200 ft in height. I highly recommend this for everyone!
| Rating: | |
|---|---|
| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Families |
| Posted on: | 2015/01/05 |
| Activity Date: | 2014/12/30 |
Reviewed by: FUJITA
I participated alone. Since I have experience, I inquired in advance whether I could choose a rental surfboard other than a soft board, and I received a response that I could choose either a soft board or a regular longboard (11 feet). When I arrived at the shop and mentioned this, a Japanese male coach abruptly responded, "Who said that?" in a confrontational manner. He also said, "If you have experience, you should just rent a board," which left me feeling very frustrated. I had hoped to only have a guide, but due to various circumstances, I applied for the school... Even when I asked other questions, he showed no willingness to listen and maintained an attitude of "just do as we say." It was disappointing because the responses from the other coaches were not bad, but overall, my impression is the worst. I never want to see his face again. I don't think he is suited for customer service.
一人で参加しました。
経験があるので、事前にレンタルのサーフボードをソフトボード以外も選べるのか問い合わせたところ、ソフトボードか普通のロングボード(11フィート)を選べるとの返事がありました。
ショップに到着し、その旨を聞いたところ日本人の男性コーチが「そんな事誰が言った?」と
いきなりのケンカ腰での返事。
「経験があるのなら、レンタルボードすればいいでしょ」との発言もあり、非常に憤りを覚えました。こちらもガイドのみを希望したかったのですが色々な事情でスクールを申し込んだ訳で・・・
他の質問をしても、彼は全く聞く耳を持たず「こちらの言うとおりにしろ」という態度を取るばかりでした。
他のコーチの対応は悪くなかっただけに残念ですが、全体の印象としては最悪です。
もう二度と彼の顔を見たくありません。接客業には向いてないと思います。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Solo Travelers |
| Posted on: | 2015/01/05 |
| Activity Date: | 2015/01/01 |
Reviewed by: Josh
My wife and I purchased the tickets last minute, and we had a great time. We took the sunset cruise, and it was truly amazing to watch sunset on the sea. They had great music along with the ride on the way, they serve nice cocktail, the crew were in good control of the cruise and friendly.
Note that some people got motion sick since we had waves on the sea. Take warm jacket if you decide to watch sunset as it gets cold and windy after sunset.
| Rating: | |
|---|---|
| Packages: | Now Available! Sunset Cocktail Sail |
| Attended as: | Couples |
| Posted on: | 2015/01/04 |
| Activity Date: | 2014/12/26 |
Reviewed by: Mleigh1308
Time of my life! Everything was so smooth. I was nervous for take off and landing but it was effortless. Absolutely stunning. Would do it over and over again!!
| Rating: | |
|---|---|
| Packages: | Deluxe Flight - 800ft Line (8 min) with Transportation |
| Attended as: | Families |
| Posted on: | 2015/01/04 |
| Activity Date: | 2015/01/01 |
Reviewed by: Linda
This was a very good experience for the beginner. We all caught something and had a wonderful view of Wakiki shoreline and Diamond Head. The crew were very good and helpful when your line got broken/stuck. Well worth the money.
| Rating: | |
|---|---|
| Packages: | Daytime Fishing Cruise |
| Attended as: | Families |
| Posted on: | 2015/01/04 |
| Activity Date: | 2013/05/16 |
Reviewed by: ゆうり
I participated with my sister. Since neither of us speaks English, I was a bit anxious that we could only understand the instructions through feelings. However, the captain was cheerful and communicated with gestures, which allowed us to have a great time! We were able to communicate with other foreigners on board through gestures, and although there are many Japanese people in Hawaii, we could still experience a sense of being abroad.
I was unsure about how high we would go while parasailing, but even at 90 meters, it was totally manageable! The ascent and descent were slow, so there was no feeling like a roller coaster, allowing us to enjoy the scenery and even take pictures.
The price is a bit steep, but I would definitely want to do it again when I come to Hawaii!
妹と参加しました。
2人とも英語が喋れないので、注意事項などを説明して頂いてもフィーリングでしか分からなかったのが、少し不安でした。
しかし、船長さんも陽気で、身振り手振りで教えてくれるので、楽しく過ごすことができました!
一緒に乗った外国人の方と身振り手振りでコミュニケーションしたりと、ハワイは日本人が多いといいますが、外国気分を味わうことができました(^_^)
パラセーリングも何メートル飛ぶかを悩んだのですが90mでも全然余裕でした!
上昇するときも降りるときもゆっくりなので、ジェットコースターのような感覚は一切なく景色を楽しむことができ、写メを取る余裕も(笑)
お値段が少々はりますが、ハワイに来たらまたやりたいです!
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2015/01/04 |
Reviewed by: banchan
I wanted to ride a yacht in the ocean in Hawaii, so I made a reservation after arriving in Hawaii. Compared to other yacht cruises, the price was reasonable, and I was very satisfied.
ハワイの海でヨットに乗りたいと思いハワイについてから予約しました。他のヨットクルーズと比較して値段もリーズナブルで大満足でした。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/01/04 |
| Activity Date: | 2014/12/07 |
Reviewed by: Kona Family
My 9-year-old daughter and I went on the 800ft on 12/31/14. The pick up from our hotel was on time, and the driver was engaging and informative on the way to the harbor by telling stories of famous landmarks and where some movies were filmed.
When we arrived at the harbor we quickly boarded the boat and were off to the waters off of Waikiki.
My daughter was naturally a bit hesitant at first, but the crew--Pablo and the driver--were calm, friendly and professional, which helped my daughter get mentally prepared.
When it was our turn, we were all smiles. After hooking up to the apparatus, up we went. We expected a more jarring and rough ride, but it was incredibly smooth and peaceful. We had great views of Waikiki and the surrounding area. My daughter remarked that that was how birds must feel.
I would highly recommend this to just about anyone. It was the highlight of my daughter's stay in Waikiki and we did a lot of activities. Pablo and the driver (sorry, I forgot his name) were awesome in every way.
| Rating: | |
|---|---|
| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Families with Young Children |
| Posted on: | 2015/01/03 |
| Activity Date: | 2014/12/31 |
Reviewed by: masa
While it was fun flying in the sky, I was scared during the boat ride to the offshore location because it was fast and felt like we might fly away. Some people might enjoy it, but my excitement went down.
空に飛んでる最中は楽しかったんですが、行きの沖合いへの移動のボートが早くて飛んでいきそうで怖かったです。
楽しめる人はいるかもしれませんがテンションは下がりました。
| Rating: | |
|---|---|
| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Families |
| Posted on: | 2015/01/03 |
| Activity Date: | 2014/12/31 |
Reviewed by: Karen
I took this tour with my 18 year old daughter and we both thoroughly enjoyed the experience. Our pickup was punctual and the tour from beginning to end was informative and entertaining. Although not enough time was spent at any of the sites due to the fact we only had half day tour, our guide made us feel like we learnt a great deal about each place we visited. It is possible to visit Pearl Harbor without a tour and also organise your own entrance to the Arizona memorial on line for a small charge but we felt as if the money we paid for a tour experience was very well spent simply because our guide was so lovely, welcoming and full of wonderful insight and information about Hawaii and the sites we visited.
We stopped at the Royal palace and were able to walk around to take photos. We drove through Punchbowl cemetery with little stories and anecdotes shared by Brayden our lovely guide and then onto Arizona Memorial where we were left to wander around for approximately 1& 1/2 hours.
Overall a great experience!
| Rating: | |
|---|---|
| Packages: | [7:45 AM] Standard Tour |
| Attended as: | Families |
| Posted on: | 2015/01/03 |
| Activity Date: | 2014/12/08 |
Reviewed by: Julie
Great staff, beautiful scenery, we even saw a whale breech! Highly recommend this cruise!
| Rating: | |
|---|---|
| Packages: | Sunset Sail |
| Attended as: | Families |
| Posted on: | 2015/01/01 |
| Activity Date: | 2014/12/29 |
Reviewed by: SK
This was truly one of the best experiences in Hawaii. Our boat had about 12 people and 8 people had parasailing ride. My son who is 12 years old loved it. My son did not want to put in his feet into the water at first but he was surprised that the water was pretty warm. You can see the whole beach and ocean together. While you are flying, you can also look down into the ocean and see the fishes in the water. It was not as scary as I expected. The time just flew by so fast. I wish the ride was a little longer. They also took great photos for us although if you want the pictures you need to extra 30 dollars. My father went along as an observer and he enjoyed the beautiful view as well. Enjoy!
| Rating: | |
|---|---|
| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Families with Young Children |
| Posted on: | 2014/12/31 |
| Activity Date: | 2014/12/28 |
Reviewed by: Drew
Very exciting experience. Scheduled very last minute and still found an available spot right as the sunset began. Highly recommend this company
| Rating: | |
|---|---|
| Packages: | Super Flight - 1000ft Line (10 min) with Transportation |
| Attended as: | Couples |
| Posted on: | 2014/12/31 |
| Activity Date: | 2014/12/28 |
Reviewed by: MANAMI
It was my first time paragliding. There were a lot of participants, so we had to wait on the boat before actually flying. While waiting, the rocking of the boat made me a bit seasick, and when we took off, I felt a tightness in my stomach as we shot up. However, once we reached the top, I was able to enjoy the beautiful sea and the view from a perspective I had never seen before!
初めてのパラセーリングでした。
参加人数が多く、実際に飛ぶまでにボート上で待たされました。
待ってる間のボートの揺れでちょっと船酔いしてしまい、飛ぶときも
グワっとあがるので、胃がキューっと縮み上がる感じがしました・・。
上まで上がってしまえばきれいな海と見たことない視線からの景色に
楽しむことができました!
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2014/12/31 |
Reviewed by: Yoko
It was just my daughter and me participating. We were the only Japanese people there. It was not a problem that I didn't understand much English. I was looking for snorkeling without the need to wear a life jacket, so I could dive freely, and the staff was nearby. There were also buoy-like floaties, which should provide reassurance for those who are not confident swimmers. If you're feeling anxious, relaxing on the boat might be a good option as well. The staff also joined us in snorkeling and made it enjoyable. The sailing after snorkeling was fantastic. The view of Waikiki from the sea was a luxurious experience that is hard to come by. I will definitely participate again next time.
娘と二人での参加でした。日本人は私達だけでした。英語があまり理解出来なくても問題はありませんでした。ライフジャケットを着なくても良いシュノーケルを探していましたので、自由に潜れますし、スタッフも近くにいてくれますし、棒のような浮き輪もありますので、泳ぎに自信のない方にも安心なのではないでしょうか。もし不安であれば、船上でゆっくりくつろぐのも良いのでは…。スタッフの方も一緒に潜り楽しませてくれました。シュノーケルの後のセーリングも最高でした。海から眺めるワイキキ、
なかなか体験できない贅沢な時間でした。次回も是非参加します。
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Families |
| Posted on: | 2014/12/31 |
| Activity Date: | 2014/12/24 |
Reviewed by: pamela teague
Well worth the money. I love the food. Everybody was very courtious and helped every way they could. All the staff was so helpful to us. My fiance is in wheelchair and they helped in every possible way. We got to have captain help us up to top floor to see fireworks. What an experience I couldn't tell u anything bad about this. They let u smoke on top of ship which is a good nerve helper. I would totally do it again
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2014/12/29 |
Reviewed by: Vanessa
Amazing massage. Very professional and kind. Loved that I could see my partner as he was enjoying his massage. First time getting a massage with another person in the room. I would strongly suggest if your looking for a couples massage go to Yamano Day Spa at the Hawaii Prince Hotel! I am glad we scheduled the massage on the day after our arrival. Nice start to our 10 day Hawaiian vacation.
| Rating: | |
|---|---|
| Packages: | Lomi Lomi Couples Massage |
| Attended as: | Couples |
| Posted on: | 2014/12/29 |
| Activity Date: | 2014/12/05 |
Reviewed by: DA SK
The staff at Hawaiian Parasail were fantastic! From booking our spots online to the bus pick-up to the parasailing itself, the staff were friendly and enthusiastic. The day ran smoothly from start to finish, starting with a prompt pickup at our hotel at the designated time. My friends and I truly had a memorable experience. The views from the top, looking back onto Waikiki beach, were just breathtaking and there was ample time to appreciate! There is a 'dip' included in the package- this was very fun and exciting. It really is a must for anyone visiting Hawaii! We would definitely go again on our next trip.
| Rating: | |
|---|---|
| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Friends |
| Posted on: | 2014/12/28 |
| Activity Date: | 2014/12/10 |
Reviewed by: NA and RK
Our (too) short time spent with Hawaiian Parasail provided us with a great parasailing experience at a convenient location!
Our party of 4 booked & paid online, and were picked up from the front of our hotel. The company website gives lots of details and FAQ with regards to parasailing and is very easy to navigate. On the day, there was friendly service all round from fantastic staff who were obviously determined to give us a good time. It was our first time parasailing, and we would definitely give it another go. We would highly recommend this to anyone visiting Hawaii - really a very exciting experience!
| Rating: | |
|---|---|
| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Friends |
| Posted on: | 2014/12/28 |
| Activity Date: | 2014/12/10 |
Reviewed by: Brad
What a great trip. These guys are the best. It's a really good deal for the amount of time spent on the water and to have a crew that keeps you this entertained. I highly recommend it.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2014/12/28 |
| Activity Date: | 2014/12/25 |
Reviewed by: Stephen
The location for the jet-skiing is not where you check in. You have to ride to another location about 20 minutes away on Sand Island, which is an industrial area so it's not the most beautiful area. They do provide a shuttle but it takes time to get there and back.
We were supposed to have a 4 PM start but they were running behind so we didn't begin until about 5:30. It was also a bit of a colder, windy day in December. So with all of that, we were kind of wishing we didn't do it. But once we got out there, we had fun and enjoyed ourselves.
If you know about the transportation issue and it's a nice day, it's a fun experience.
| Rating: | |
|---|---|
| Packages: | Tandem Ride (2-rider option) |
| Attended as: | Families |
| Posted on: | 2014/12/27 |
| Activity Date: | 2014/12/23 |
Reviewed by: pamela teague
It was well beyond my expectations food great views great, fireworks great, hawaiian dancing great. Well worth the money. Staff very friendly
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2014/12/27 |
| Activity Date: | 2014/12/26 |
Reviewed by: Matt
The tour guides had great attitudes and were very nice especially when working on Christmas day. Only a 5 minute ride to turtle canyon where there were 5-10 turtles as well as a lot of fish. The water was very refreshing and clear. We saw Dolphins adter snorkeling and they literally came within 2 feet of the boat. This tour was extremely worth it. This is a must if you're staying in Waikiki and want to do a fun activity.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2014/12/27 |
| Activity Date: | 2014/12/25 |
Reviewed by: David R
Fantastic experince! The staff was profesional, knowlegable and effecient. Easy to book. Our instructors made sure the entire time was safe and fun. Loved having the photo option, to show all the folks back home. A bucket list item we defininitely plan to do again. We couldn't have had a better memory.
| Rating: | |
|---|---|
| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2014/12/26 |
| Activity Date: | 2014/12/07 |
Reviewed by: ぽむこ
My favorite Mandara Spa in Hawaii. I booked my appointment here without hesitation again this time. The treatment was a 60-minute hot stone massage. It was an hour of deep relaxation for my body.
Last time I fell asleep, so I was determined to stay awake this time and enjoy the blissful moment, but unfortunately, I dozed off again. Normally, I don't sleep during massages, but the use of warmed stones made me feel warm to the core, and it was just too pleasant.
The reception had Japanese staff, and they were very kind when I handed over my voucher. The facility also has an outdoor pool and a gym. I think it's a good idea to arrive a little early to relax in the jacuzzi or sauna before the treatment. After the jacuzzi, while I was relaxing in a chair, the staff came to call me.
As per my request when making the reservation, a female therapist attended to me. Although she wasn't Japanese, we were able to communicate well. As expected from a world-class spa therapist, everything flowed smoothly, and the pressure of the massage was just right. The treatment table was warmed, so I wasn't cold at all, and I was able to relax the moment I lay down.
After it was over, my body was in complete relaxation mode, and it took me a while to get up. It had been a long time since I felt such a sense of rest. I was taken to a relaxation room with aromatherapy, where I was served warm green tea and water. Sipping that while soaking in the afterglow was also a happiness.
I feel that no matter which therapist you get here, you will be completely satisfied. Next time, I definitely want to try the 90-minute treatment! Thank you very much.
ハワイで一番お気に入りのマンダラスパ。今回の滞在も迷うことなくここで予約を入れました。トリートメントは60分のホットストーンマッサージ。体の奥深くまで癒やされた1時間でした。
前回寝てしまったので、今回は絶対に起きて至福の一時を味わおうと思っていたのですが、不覚にもまた寝てしまいました。。普段マッサージでは寝ることはない自分なのですが、温めた石を使ってのマッサージは、からだの芯から温まり、気持ち良すぎます。。
受付は日本人のスタッフが居て、バウチャーを渡すととても親切に対応してくださいました。施設には屋外プールやジムもあります。トリートメント前には、ジャグジーやサウナを利用出来るので、少し早めに行ってゆっくりするのも良いと思います。ジャグジー後にリラックスチェアでゆっくりしていると、スタッフが呼びに来てくれます。
予約時に申し込んだリクエスト通り、女性のセラピストが対応してくださいました。
日本人ではないですが、コミュニケーションは十分取れました。さすが世界の一流スパのセラピストだけあって、全ての流れがスムーズで、マッサージの加減も丁度良いものでした。施術台は温められているので寒いということはなく、寝転んだ瞬間からリラックス出来ました。
終わった後は、体が完全なるリラックスモードに入っていて、起きるのに時間がかかったほど。あんなにからだが休めた感覚は久しぶりです。
アロマが焚かれた休憩室に通され、あたたかい煎茶とお水をいただきました。それを飲みながら余韻に浸る時間もまた幸せ。
ここはどのセラピストにあたっても大満足できる気がします。
次回はぜひ90分にトライしたいと思います!ありがとうございました。
| Rating: | |
|---|---|
| Packages: | マンダラ・ホット・ストーン・セラピー |
| Attended as: | Friends |
| Posted on: | 2014/12/26 |
| Activity Date: | 2014/12/17 |
Reviewed by: びゅうてぃ
I participated in a group lesson. The location is great, and after the DVD lecture (in Japanese), we had the lesson on the beach (in English), so you can feel at ease even if you're not confident in your English. You can stand on the boat from the very first time!
グループレッスンに参加しました。ロケーションの良さは言うまでもありませんが,
DVDレクチャー(日本語)の後,ビーチでレッスン(英語)でしたので,英語に自信がなくても安心です。
1回目からボートに立てます!
Aloha! Our entire staff is looking forward to seeing you this year!
アロハ! 今年もスタッフ一同お待ちしています!
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Couples |
| Posted on: | 2014/12/25 |
| Activity Date: | 2014/12/18 |
Reviewed by: Tina
Fortunately weather was so nice even Hawaii's weather is changeable.
Firstly we ride a shuttle to the port and get into boat ( it was 10 people there). Out turn was second. We were waiting for about 5 min to fly for each group.
Guidances were really friendly and made us motivated for fly!!!
Then our turn has came.. I was kind
Of nervous at first time but gradually I felt fun! We got in water twice ( it was also awesome) and fry so much high!
I wasn't expecting that much height and bit scared earlier but it was soooo great view!!! Thank you for awesome adventure! We'd love to try again. Totally recommend :)
| Rating: | |
|---|---|
| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2014/12/24 |
| Activity Date: | 2014/12/21 |
Reviewed by: ひでなり21
This time, we participated as a family of six. The weather was nice, and the waves were calm. The waiting time until boarding felt a bit long. Since you wait under the shining sun, I think it's better for women to prepare sun umbrellas or similar items. The snorkeling at Atlantis was very satisfying as we could see various fish. It was truly great to see sea turtles as well. I absolutely recommend this tour.
今回は、家族6名で参加しました。天候もよく、波も穏やかでした。乗船までの待ち時間が多少長く感じられました。燦々と輝く太陽の下で待つので、女性の方は日傘等を準備されたほうがよろしいかと思います。アトランテイスでの海中遊泳は、いろいろな魚が見られ大満足でした。海がめも見る事ができ本当に良かったです。このツアーは絶対お勧めです。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2014/12/24 |
| Activity Date: | 2014/08/12 |
Reviewed by: Moneshia PHX AZ
Loved it my kids got a chance to see dolphins, flying fish and whales several times!!! Absolutely worth the price and more!!!!
| Rating: | |
|---|---|
| Packages: | Whale Watch Cruise with Transportation |
| Attended as: | Families with Young Children |
| Posted on: | 2014/12/23 |
| Activity Date: | 2014/12/22 |
Reviewed by: Minh Vo
I'd like to sorry upfront for my candid feedbacks.
My main objective is to watch the whale; however, there was no whale to watch. The captain tried to raise the expectation of tour participants with somehow false alert such as "01 mile away from whales"... but at the end, no one could sense any whale signals. Even though, the Cruise offered other time to watch the whale, for foreign travellers like me, this is not a genuine gesture - it will be difficult for us to spend another trip to Hawaii for another Whale Watch Cruise. Thus, I suggest it should say that "the Cruise will go around Honolulu in an attempt to find whale, but chance to see whale depends on different factors. If you cannot see whale, take it easy and enjoy the sightseeing..." or something like that.
Lunch will be another area for improvement as the listed dishes are far away from similar one in other normal restaurants.
Other than the above, the trip can be a nice memory when participants can enjoy the beautiful landscape of Honolulu from the Ocean.
| Rating: | |
|---|---|
| Packages: | 2.5 Hour Afternoon Premier Cruise with Lunch Buffet & Roast Beef Carving Station |
| Attended as: | Couples |
| Posted on: | 2014/12/22 |
| Activity Date: | 2014/12/19 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Dear Fujita,
I sincerely apologize for the unpleasant experience you had at our shop.
Regarding this matter, I agree with your comments. I will issue a strict warning to the instructor and provide them with additional customer service training.
If you happen to visit Hawaii again and wish to enjoy surfing, I would like to offer you private lessons with other staff at no charge.
Additionally, we will provide a 50% discount for lessons with a professional surfer.
I understand that after having a negative experience, you may not want to return, but I would be delighted if you could visit us again.
Once again, I am truly sorry for the unpleasant experience you had.
Thank you.
Fujita様
このたびは 当ショップにて 不快な思いをさせてしまい 申し訳ございませんでした。
この件に関しましては、お客様のコメントどおりです。
インストラクターには 厳重注意するとともに、 再度 カスタマーサービストレーニングをさせていただきます。
もし 再度ハワイに来ることがあり、 サーフィンを楽しみたいとお思いでしたら
プライベートレッスンを再度 他のスタッフと受けていただけたらと思います(料金は発生いたしません)
また プロサーファーとレッスンを50%オフ させていただきます。
一度いやな思いを されると もう足を運びたくないかもしれませんが
もしよろしければ 再度 お越しいただけると うれしいです。
今回は 本当に不快な思いをさせてしまい 申し訳ございませんでした。
Thank you