Reviewed by: Elizabeth
Fabulous trip. Professional staff. Great snorkels and goggles. Safe. Loads of turtles to see. Really special way to see Waikiki and turtle canyon
| Rating: | |
|---|---|
| Packages: | Shore Bird Lunch Buffet (12pm) & Morning Snorkel Package |
| Attended as: | Families |
| Posted on: | 2015/09/13 |
| Activity Date: | 2015/09/10 |
Reviewed by: Chris
+ The sunset is beautiful
+ Drink as much as you want!
+ Crew was friendly and we stayed a bit longer
+ The extras: they take a nice photo of you
| Rating: | |
|---|---|
| Packages: | Sunset Cocktail Sail & Shore Bird Standard BBQ Dinner Buffet |
| Attended as: | Couples |
| Posted on: | 2015/09/13 |
| Activity Date: | 2015/08/20 |
Reviewed by: Olivia
Highly recommend doing this!! A very very amazing and memorable experience
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Friends |
| Posted on: | 2015/09/12 |
| Activity Date: | 2015/09/09 |
Reviewed by: Dot
All staff were professional and helpful and had a great time. The only thing was one of the gals helping had her whole but showing and thought that was unprofessional. I don't mind some butt showing but the whole thing?
| Rating: | |
|---|---|
| Packages: | Tradewind Sail |
| Attended as: | Couples |
| Posted on: | 2015/09/12 |
| Activity Date: | 2015/09/06 |
Reviewed by: ぱるる
I signed up for the trip to Hawaii just before departure because my daughter said she really wanted to try it. On the day of the event, it was drizzling occasionally, and while I was worried, we waited for the shuttle. As we waited longer and felt anxious, a staff member from Japan called to let us know we were at the wrong pickup location, and after that, we were successfully picked up. The parasailing experience was more refreshing than I had expected and turned out to be a valuable experience. My daughter says it’s her favorite memory from the trip!
せっかくならやってみたいという娘の一言でハワイへ出発直前に申し込みました。
当日は小雨が時折降る天気で心配しつつ送迎車を待っていましたが、なかなか来ないので不安になっていると日本のスタッフの方が電話をくれて待つ場所を間違えていたことがわかり、その後無事ピックアップしてもらいました。
パラセーリングは思っていた以上に爽快で貴重な体験となりました。娘も旅の一番の思い出と言っています!
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Families |
| Posted on: | 2015/09/12 |
| Activity Date: | 2015/08/22 |
Reviewed by: Kana
I was worried about whether they would come to pick me up after making a reservation online, but they arrived right on time, and the driver was very cheerful! The parasailing itself was blessed with clear skies, and I was able to fly in the best conditions! It became such a wonderful memory!♡
ネットでの予約で、ピックアップしに来てくれるのか不安でしたが時間にはちゃんと来てくれて、運転手さんもとても明るい方でした‼︎‼︎本題のパラセーリングは快晴に恵まれ 最高のコンディションで飛べました‼︎‼︎とっっても良い思い出になりました♡
| Rating: | |
|---|---|
| Packages: | 高さ45メートル |
| Attended as: | Friends |
| Posted on: | 2015/09/12 |
| Activity Date: | 2015/09/08 |
Reviewed by: robyn
Wonderful food, entertainment. Loved the dancing afterwards. Friendly crew, my daughter said our waiter Chad was a 'hottie'.
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2015/09/12 |
| Activity Date: | 2015/09/09 |
Reviewed by: ハワイ大好きママ
We participated as a family: my mother, my 13-year-old and 10-year-old children, and their father accompanied us as a videographer (though it seems the video didn't turn out well because the boat was shaking...). We requested photo shooting for $30, and the pictures turned out great. I think it was because the staff were used to the swaying. It was a really good tour. When I emailed to request a three-person ride, I received a polite response saying that depending on the weather and other conditions, it might be a two-person ride, but I decided to go ahead and book anyway. In reality, it was a three-person ride!! The kids were thrilled and really felt like they were flying. I would love to do it again. I think the height of 110 meters was sufficient. The flying time was longer than I expected. I thought it would end quickly... After arriving by car, we waited for about 15 minutes for the boat to reach the port, but I think this depends on the number of people in the previous group. Each group is set for an hour, but if there are fewer people in the previous group, they return sooner, allowing us to board earlier. If there are more people, it takes longer, which inevitably delays our start... But I think that's just how it is, depending on the reservation situation. In our group, we were the only Japanese, and there were three other groups. My children and I flew first. We had a great time with two handsome captains who spoke Japanese well and the other passengers. The boat sways quite a bit. I was glad I took motion sickness medication based on this experience. It was swaying even while others were flying, and it really kept swaying the whole time. Definitely take precautions against motion sickness!! (Especially for children). In the end, we got back to the port and into the car at 12:16. Since we booked a group that started at 11:00, the ending time was slightly delayed (due to the aforementioned late start). However, I think this is just something that can't be helped, so it's better to have some flexibility in your schedule. Keep in mind that the ending time (start time) may be delayed to some extent, and definitely experience this wonderful adventure!! Thank you, VELTRA. You've always been helpful, and I'm going to Hawaii again next year (I can't get enough!), so I'll take my time to find a good tour. I look forward to your assistance then!
家族で参加しました。母である私と、13歳と10歳の子供たち。父親はビデオ撮影者として同行しました。(ボートが揺れてあまりよく撮れなかったらしい…)。写真撮影は30ドルでお願いしました。ばっちり撮れてました。揺れに慣れているスタッフだからこそかなと思いました。とても良いツアーでしたよ。予約時に3人乗りをリクエストする旨のメールを送ったところ、天候などの状況によっては2人乗りになってしまうとの返答を頂きましたが、丁寧な返答だったので、それでも予約しようと決めました。実際は3人乗りでした!!子供たちも大喜びで、本当に鳥になった気分でした。またやりたいです。高さとしては110メートルで十分だったと思います。思ったよりも飛んでいた時間は長かったです。すぐ終わるかとおもっていたので…。車で現地に着いたあと、ボートが港に着くまで待ちます。15分くらいだったけど、これは前のグループの人数にもよると思います。一時間ずつ設定されていますが、前のグループの人数が少なければ早く帰ってくるから早く乗れるし、多ければその分時間もかかっているはずなので帰りが遅く、必然的に自分たちのスタートも遅れていく…。でも仕方ないかとも思います。そのときの予約状況次第なので…。私たちのグループは日本人は私たちだけ、あとは3組いました。私と子供たちは最初に飛びました。日本語の上手なイケメン船長ら2人やその他の乗客たちとも楽しく過ごせました。ボートはかなり揺れます。この体験談を参考に酔い止め薬を飲んでよかったと思いました。他の方たちが飛んでいる間も揺れてるし、ほんとにずーっと揺れてます。酔い対策は是非!!(特にお子様は)。結局港に戻って車に乗り込んだのは12時16分でした。11時スタートのグループに予約したので終了時間は少しずれ込みました。(スタートが前述通り遅れたため)。でも、こればかりは仕方ないことだと思うので、スケジュールには余裕を持ったほうが良いです。終了時間(スタート時間)がある程度遅れることは念頭に、是非この素晴らしい体験を!!VELTRAの皆さん、ありがとうございました。毎回お世話になってますが、また来年ハワイに行きますので(懲りないな~)、良いツアーをじっくり探させて頂きますね。その時は宜しくお願い致します!
| Rating: | |
|---|---|
| Packages: | 高さ110メートル スタンダードライド!<2015/11/30まで> |
| Attended as: | Families with Young Children |
| Posted on: | 2015/09/10 |
| Activity Date: | 2015/08/29 |
Reviewed by: sachi
I participated in parasailing at my 65-year-old mother's request! Although it was said that only English was spoken, the staff spoke to us in broken Japanese, so there were no problems at all.
The parasailing itself was simply amazing!! The weather was great, and there was even a rainbow, which made my mother very happy. I definitely want to participate again when we go to Hawaii! 😊
65歳の母の希望でパラセイリングに参加しました!英語しか通じないとありましたが、スタッフの皆さんカタコトですが日本語で話しかけてくれて、なんの問題もなかったです。
肝心のパラセイリングは、とにかく最高!!
お天気もよく、丁度虹もでて、母も大満足でした。また、ハワイにいったら是非参加したいです(^^)v
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Families |
| Posted on: | 2015/09/10 |
| Activity Date: | 2015/09/06 |
Reviewed by: れもん
The day we participated, there was hardly any wind, so it didn't sway at all! However, since it's a small boat, it seemed like it would sway a lot on windy days. After the ride, the boat quickly heads back, so if you want to take pictures with the boat, make sure to do it beforehand or get off the boat early!
わたしたちが参加した日は全然風がなくて揺れませんでした!ただ、大きくない船なので風の強い日はすごく揺れそうでした。乗り終わった後はさっさと船は帰って行ってしまうので船とともに写真を撮りたい方は先に撮っておくか早い目に船から降りましょう!
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Friends |
| Posted on: | 2015/09/09 |
| Activity Date: | 2015/08/06 |
Reviewed by: aco
I signed up for SUP. As others have mentioned, the meeting point is hard to find. I registered with three other people, and while the other members rented rash guards, for some reason, I was not provided one. Then, just when I thought the lesson was starting, it unexpectedly turned into a surfing lesson. I thought it might be similar to SUP for a while and continued with the lesson, but it felt off, so I approached the instructor, who admitted there had been a misunderstanding. Despite having properly handed over the printed VERTRA voucher, I find it puzzling how such a simple mistake could occur. After that, we had to exchange equipment, resulting in about 15 minutes of lost time. Honestly, I wanted our precious time back. The instructor conducted the lesson 99% in English. Even when I asked questions in Japanese, I was told they didn't understand. It was labeled as "beginner-friendly," but the waves were much stronger than I imagined, and we had to paddle quite far out, which was incredibly scary for a beginner like me. The instructor kept gesturing for me to hurry up as I was lagging behind, but it was truly impossible for me to keep up. I was so frightened that I couldn't even stand. If we were going that far out, I think they should at least provide life jackets. The fear of whether the instructor would actually help me, who wasn't even wearing the rash guard, in case of an emergency made me give up after a few minutes. When I tried to paddle in shallower water for some fun, another staff member came to collect the equipment, and it was a forced end to my experience. There were several instructors available, so I thought it wouldn't be a problem, but I ended up spending a very boring time. Although it was supposed to last 1.5 hours, it actually ended in about an hour. Later, I rented equipment personally at another place and had fun.
SUPを申込みました。
ほかの方も書かれていますが、集合場所がわかりにくいですね。
4人で申し込み、他のメンバーにはラッシュガードをレンタルしていましたが、なぜか私には貸し出されませんでした。
そして、いざレッスンが始まったと思ったらなぜかサーフィンのレッスンがスタートしました。
途中までサーフィンと同じ要領なのかと思い、しばらくそのままレッスンを受けていましたが、やはりおかしいと思いインストラクターに申し出ると、勘違いしていたとのこと。
こちらはプリントアウトしたVERTRAのバウチャーをしっかり渡しているのにも関わらず、なぜこんな単純なミスが起きるのか不思議で仕方がありません。
そこからまた道具を交換して・・・そんなこんなで15分ほどのロスタイム。
正直、私たちの貴重な時間を返して欲しいと思いました。
インストラクターは99%英語でのレッスンです。
日本語で質問しても、分からないと言われます。
【初心者向け】と記載してありますが、想像より波もかなりあり、かなり沖の方まで移動するので、初心者の私にしたら、とてつもなく怖かったです。
インストラクターに遅れて漕いでいると「早く来い」と何度もジェスチャーで呼ばれるのですが、本当に無理です。ついていけません。
足がすくみ、立つことすらできませんでした。
あんなに沖に出るならライフジャケットくらい貸してくれれば良いと思うのですが。
万が一のとき、ここのラッシュガードすら着ていない私を、果たしてインストラクターは助けてくれるのかという恐怖も重なり、数分でリタイアしました。
浅いところでパドルして楽しもうと思ったら、別のスタッフに道具を回収され、強制終了でした。
何人も手空きのインストラクターもいたので、問題ないと思ったのですが、とても退屈な時間を過ごしました。
所要時間1.5時間とありますが、実際1時間ほどで終了しました。
後日、別のところで個人的に道具だけレンタルして楽しみました。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Families |
| Posted on: | 2015/09/09 |
| Activity Date: | 2015/09/03 |
Reviewed by: 旅行者
While enjoying the view of Diamond Head on the left, we gradually headed out to sea. After the midway point, we picked up speed and battled some larger waves, returning to Waikiki in about an hour and a half.
It was an 11:00 departure, and we were blessed with beautiful weather that day; the stunning ocean left a lasting impression.
This is a recommended tour that allows you to experience the waters of Hawaii easily and safely.
If I go to Hawaii again, I will definitely include this in my plans. Next time, I would like to try the sunset tour as well.
左手にダイヤモンドヘッドを眺めつつ徐々に沖に出て
中盤以降は速度を出し、やや大きな波と格闘し、
1時間半ほどでワイキキに戻ってきます。
11:00の便でしたが、当日は天候に恵まれ、
とにかくとても美しい海が印象的でした。
手軽で安全にハワイの海を感じられる
お勧めのツアーです。
またハワイに行くことがあれば
必ず予定に組み込むと思います。
今度はサンセットも試してみたいです。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/09/08 |
| Activity Date: | 2015/05/03 |
Reviewed by: HulaHoney
I've been on this tour many times. This early morning cruise did not have activities. Normally there is lei making, hula dancing and ukulele lessons.
Whales are hit or miss. I've seen some fantastic activity from this cruise!
Recommended for all, but be warned the morning cruise will not have the additional activities.
| Rating: | |
|---|---|
| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Families |
| Posted on: | 2015/09/07 |
| Activity Date: | 2015/01/09 |
Reviewed by: HulaHoney
I've been to Oahu many times. This trip is a must. Snorkeling with the green sea turtles is amazing! They pop up right under you and you have to back up a bit. There is nothing quite like being one with nature.
I would recommend this to any age group.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families |
| Posted on: | 2015/09/07 |
| Activity Date: | 2015/01/10 |
Reviewed by: Mia
Has to much fun..riding these jet skis. Can't wait to do it again
| Rating: | |
|---|---|
| Packages: | Tandem Ride (2-rider option) |
| Attended as: | Friends |
| Posted on: | 2015/09/06 |
| Activity Date: | 2015/08/15 |
Reviewed by: Mia
My husband and I enjoyed ourselves. The crew were attentive, and made sure we were good at all times. I would definitely do this again. Date night!
| Rating: | |
|---|---|
| Packages: | Nova Five Star: Steak & Lobster, Private Table, Drinks & Entertainment |
| Attended as: | Couples |
| Posted on: | 2015/09/06 |
| Activity Date: | 2015/09/04 |
Reviewed by: 247
Although we were very beginner for a bottom fishing, other participants helped us and we caught some fishes. Great experience
| Rating: | |
|---|---|
| Packages: | Daytime Fishing Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2015/09/06 |
| Activity Date: | 2015/08/16 |
Reviewed by: 247
My entire family including my dad and sister's children really enjoyed the dinner. It was good start for our family trip in Hawaii.
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2015/09/06 |
| Activity Date: | 2015/08/14 |
Reviewed by: estoby
We're tourists from Japan and tried this activity for our first time. We safely enjoyed the whole time including shuttle bus. The driver was always joking and very kind to us. Instructors in boat were really nice and reliable guys. After all, the view from sky was quite fabulous at all. it deserves to experience it.
Some of them took movies using their own water proof camera, like Go pro. It seems it's allowed if you fasten it firmly on life jacket.(Basically it's cautioned to put your belongings on the boat before the take of parasailing to keep them from dropping in water)
Lastly, you can take towels if necessary according to temperature. You'll get some wet and it might be bit cold depending on the season.(It was totally comfortable to us because it's August!)
| Rating: | |
|---|---|
| Packages: | Deluxe Flight - 800ft Line (8 min) Early Bird Special |
| Attended as: | Couples |
| Posted on: | 2015/09/06 |
| Activity Date: | 2015/08/04 |
Reviewed by: ハワイfan
I love high places, so I chose the highest option at 150. There was a shuttle service to and from the hotel, so I only had to bring my swimsuit, which made me feel secure without worrying about my valuables. The pickup was on time, but I waited about 10 minutes for the participants to gather.
We departed on a small boat with about 10 people, and the guide was a friendly guy who spoke English. He took 100 photos of us while parasailing and sold them on an SD card for about $30. It was great because I could share it with my friends, and receiving the data was worth it. The sample photos turned out really nice as a keepsake. I decided to purchase them right after we set off, so he also took pictures of us on the boat. It was good because I was worried about the saltwater affecting my own camera.
You can store your belongings under the seat, so bring things that you don't mind getting dirty. You also put your shoes there. We put on life jackets shortly after departure. After about 15 minutes out to sea, the parasailing began, and since it was early in the morning, the view was amazing—the sunrise and Diamond Head were spectacular. I was relieved that I didn't experience the common issue of a sore backside. The three other groups were at a lower altitude, but I still found the higher altitude to be a lot of fun; I highly recommend it.
I enjoyed the sky, and the return shuttle was on time.
高いところは好きなので一番高度な150にしました。
ホテルまで行き帰りの送迎があり水着で行くだけなので貴重品の心配がなく安心でした。
迎えは時間通りでしたが、参加者の集合に10分ほど待っていました。
10人程度の小型船で出発し、ガイドは英語でしたが気さくな良いお兄さん、パラセーリングの写真を100枚撮ってSDカードにして販売していました。30ドルだったような…友人と共有できる上、データでもらえるので購入して良かったです。見本のような良い写真が記念になりました。出発してすぐに購入を決めたので、船上での写真も撮ってくれました。自分のカメラでは潮が気になるので良かったです。
荷物は席の下に入れるので汚れても良い物を。靴もそこへ入れます。出発してすぐにライフジャケットを着ます。沖へ15分ほど出てパラセーリングが始まり、朝一のせいか景色抜群、朝日とダイヤモンドヘッドが最高でした。よく聞くお尻ぽちゃはされず安心しました。同行の3組は低度でしたが、やはり高度は楽しかったです、おすすめ。
空を満喫し、帰りの送迎は時間通りでした。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2015/09/06 |
Reviewed by: take
I participate every time I come to Hawaii. I've joined various optional tours, but this one is the most fun. This time, we were the only two Japanese people, and there was a newlywed couple and their family participating, so it felt like their party. Even in such a situation, I think we were able to enjoy ourselves thanks to the sky and sea of Waikiki. We had a great view of the sunset, but I ended up drinking too much, influenced by those around me. If you're staying in Waikiki and don't get seasick, I definitely recommend joining.
ハワイに来るたびに参加しています。いろんなオプショナルツアーに参加しましたが、これが一番楽しいです。今回は、珍しく日本人は我々2名のみ。新婚さんとその家族が参加されており、その人たちのパーティーのようにもなってました。こんな状況でさえ、楽しめるのは、ワイキキの空と海のおかげだと思います。夕焼けもバッチリ見えましたが、周りにつられ、飲みすぎてしまいました。ワイキキに宿泊される方、船に酔わない方はぜひ参加ください。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Families |
| Posted on: | 2015/09/06 |
| Activity Date: | 2015/08/30 |
Reviewed by: おとっち
First of all, the one-way free shuttle from the airport was appreciated, but unfortunately, I didn't get to see any whales. The captain changed locations several times and made an effort, but it just didn't happen. I had high hopes since they said they saw them multiple times the day before. However, I did receive a free ticket for the next time, but I didn't see any whales on the second trip either.
まずは空港から片道無料送迎付きは有難かったのですが、クジラには出会えませんでした>< 船長さんも幾度も場所を変え、挑戦してくれたのですがダメでした。前日は何回も見れたとのことだったので期待大でした。でも次回の無料参加チケを貰ったのですが2回目もダメでした><
| Rating: | |
|---|---|
| Packages: | ホノルル空港→ワイキキホテル(片道) 無料送迎キャンペーン!お得な午前プラン |
| Attended as: | Families |
| Posted on: | 2015/09/04 |
| Activity Date: | 2013/12/20 |
Reviewed by: MsNewYork
I booked single ride for my brother that was visiting from Texas ,he enjoyed it he said it dope the first time he rode a jetski he said 30mins was enough time because anything longer you would just get dizzy because you are just riding in a circle for the 30mins. The guy took us out on the boat and the van driver were both friendly. But I can't say the same for the guy at the booth that checks you in he just had a face like he did not want to be there. But sides that great price,location is perfect . Would recommend!
| Rating: | |
|---|---|
| Packages: | Solo Ride (1-rider option) |
| Attended as: | Solo Travelers |
| Posted on: | 2015/09/04 |
| Activity Date: | 2015/09/01 |
Reviewed by: Bjorn
Captain Tiger was great. Unfortunately, the other travelers were not. Plenty of people complaining about the heat, or weren't satisfied that they hadn't caught anything after 2 mins on the water. Other people intentionally cut off the sinkers so they could fish on the surface, and some almost tangled up in the motor while we were driving because they were impatient. Still caught several fish myself though.
| Rating: | |
|---|---|
| Packages: | Daytime Fishing Cruise |
| Attended as: | Solo Travelers |
| Posted on: | 2015/09/03 |
| Activity Date: | 2015/08/30 |
Reviewed by: Bjorn
Captain Tiger knows what he's doing, and if you follow his lead you will catch plenty of fish. We had a good haul, catching at least 20-25 fish over the course of the trip. Cooked up the snapper we caught. Would definitely do it again.
| Rating: | |
|---|---|
| Packages: | Sunset Fishing Cruise |
| Attended as: | Solo Travelers |
| Posted on: | 2015/09/03 |
| Activity Date: | 2015/08/28 |
Reviewed by: Bjorn
First time parasailing, and was not disappointed. Not sure if they let me out all 800 feet, but the view from the waters off Waikiki is great, you can see Diamond Head Crater and all of the shoreline. Crew are friendly and fun. Only on the water for an hour, but more than enough time to enjoy the experience
| Rating: | |
|---|---|
| Packages: | Deluxe Flight - 800ft Line (8 min) Early Bird Special |
| Attended as: | Solo Travelers |
| Posted on: | 2015/09/03 |
| Activity Date: | 2015/08/30 |
Reviewed by: 333
It's close to Waikiki, and with the pickup service at this price, they provide thorough instruction, so I'm very satisfied. I would like to use it again.
ワイキキからも近く送迎付きで、この値段でしっかり教えてくれるので、十分満足です。また利用したいです。
Thank you!
Mahalo!
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Friends |
| Posted on: | 2015/09/03 |
| Activity Date: | 2015/08/29 |
Reviewed by: 333
It's close to Waikiki and with transportation included, they provide thorough instruction for this price, so I'm very satisfied. I would like to use it again.
ワイキキからも近く送迎付きで、この値段でしっかり教えてくれるので、十分満足です。また利用したいです。
Hello!
We look forward to serving you again. Thank you very much.
こんにちは!
またのご利用お待ちしています。 ありがとうございました。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Friends |
| Posted on: | 2015/09/03 |
| Activity Date: | 2015/08/28 |
Reviewed by: Happy me
Our two teenage boys and my husband and I all had a blast with 800ft line Parasailing! The view was amazing, and it was fun getting dipped in the water as we came down. Definitely will do it again!
| Rating: | |
|---|---|
| Packages: | Deluxe Flight - 800ft Line (8 min) Early Bird Special |
| Attended as: | Families |
| Posted on: | 2015/09/03 |
| Activity Date: | 2015/08/03 |
Reviewed by: JJI
We took 20 people on this cruise as part of our pre-wedding, Welcome to Hawaii event. It was absolutely perfect. The drinks were flowing, the crew members were friendly and outgoing, and the boat was big enough that we didn't feel jammed in - we had plenty of room to spread out and mingle with the whole group. Would definitely recommend this activity to others. Totally worth the cost!
| Rating: | |
|---|---|
| Packages: | Now Available! Sunset Cocktail Sail |
| Attended as: | Friends |
| Posted on: | 2015/09/02 |
| Activity Date: | 2015/08/19 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating this time. However, we sincerely apologize for the unsatisfactory outcome.
We have shared your feedback with the tour provider. The staff who conducted the lesson mistakenly guided you to a surfing lesson instead. We deeply regret the oversight in confirming the details on the day of the event. Additionally, when you returned to the beach, you were separated from your instructor, so we collected the equipment. We sincerely apologize for not providing sufficient explanation during that time, which may have caused you discomfort.
We take your words seriously and will strive to improve our services. Thank you for taking the time to share your valuable experience with us.
VELTRA Customer Support Team
この度は、ご参加いただきまして誠にありがとうございます。
しかしながら、ご満足いただけない結果となりましたこと、深くお詫び申し上げます。
ご投稿いただきました体験談を催行会社に共有させていただきました。
今回レッスンをご対応させていただきましたスタッフが、サーフィンレッスンと間違え、
お客様をサーフィンレッスンにご案内してしまっておりました。当日の確認を怠っておりましたこと、大変申し訳ございません。
また、ビーチに戻られた際には担当のインストラクターとはぐれてしまいますため、道具は回収させていただいております。
その際に十分な説明ができておらず、ご不快な思いをさせてしまいましたこと心よりお詫び申し上げます。
お客様より頂戴いたしました言葉を真摯に受け止めサービスの向上に励ませていただきます。
お忙しいところ、貴重な体験談をご投稿いただきましてありがとうございました。
VELTRAカスタマーサポートチーム