Reviewed by: Brandy
John Hess was fabulous. Our whole family had the most amazing time. After talking about our week every one of us said this was an activity we would do again especially if we could have John as our guide.
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| Attended as: | Families |
| Posted on: | 2022/06/18 |
| Activity Date: | 2022/06/16 |
Reviewed by: よしこ
This was my first time in Hawaii, and I was a bit anxious about snorkeling after a long time. The crew consisted of the captain, one person in charge of the snorkeling equipment, and two out of three others who were Japanese. They were busy with operations, lending out equipment, preparing breakfast and lunch, providing drinks, and on top of that, they had to manage COVID safety measures, yet everyone was working diligently. (Even so, it seems the number of participants was lower compared to before COVID.)
Despite being so busy, everyone was kind and answered our questions, and they took great care of my sister, who was scared while diving. I was worried about whether the sunscreen I brought could be used, but it was available for purchase on the boat.
We were blessed with good weather, and thanks to that, we were able to enjoy snorkeling. I want to go again!
初めてのハワイ、久し振りのシュノーケリングでちょっぴり不安でした。
クルーは船長、スヌーバ担当の方がおひとり、あと三人のうちお二人が日本の方。運航、器具の貸し出し、朝食と昼食の準備、飲み物の提供、そもそもお忙しいのに、COVIDで感染対策も加わった訳で、みなさんくるくると働いておられました。(それでもCOVID前に比べれば参加人員が少ないとか。)
そんなでお忙しいのに、みなさん親切で優しく質問には答えて下さり、潜る時には怖がっている妹に付きっ切りでお世話をして下さいました。
持って行った日焼け止めが使えるか心配でしたが、船で購入が出来ました。
お天気にも恵まれ、お陰様でシュノーケリングを楽しめました。また行きたいです。
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| Attended as: | Families |
| Posted on: | 2022/06/06 |
| Activity Date: | 2022/06/04 |
Reviewed by: Lisa
Crew on their toes the hole time. Customer service was outstanding. Boat and snorkeling were outstanding as well.
Thank you for a memorable trip. Will be back.
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| Packages: | Molokini Snorkel Cruise |
| Attended as: | Couples |
| Posted on: | 2022/05/27 |
| Activity Date: | 2022/05/23 |
Reviewed by: Anand Nanda
Hospitality is to another level. Highly recommended. Special thanks to all the crew members for being so awesome. Our 3 year old had a blast!!!
If you are a beginner or lack swimming experience (non swimmers), you must try this.. they make it so easy..
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2022/05/24 |
| Activity Date: | 2022/05/22 |
Reviewed by: Harv
The experience was fun. The crew was very nice. The gear provided needs a serious update. Old a little gross and very poor quality. I would absoloutly recommend the experience to anyone coming but I would deffinitly recommend to aqua adventures to update the snorkel gear.
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| Packages: | Snorkeling Only |
| Attended as: | Couples |
| Posted on: | 2022/05/21 |
| Activity Date: | 2022/05/19 |
Reviewed by: Heather
This was perfect for a half day trip to several snorkeling destinations. The crew was a lot of fun and personable and had great food prepped for us. Very easy going and the underwater wildlife was great! I highly recommend this tour group.
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| Packages: | Molokini Snorkel Cruise |
| Attended as: | Couples |
| Posted on: | 2022/05/15 |
| Activity Date: | 2022/05/13 |
Reviewed by: San huynh
The crew member on the ship made the experience possible and fun! They will meet your needs and help you the best as possible. Madison and RACHEAL ARE THE BEST! They helped us when they could and kept my daughter Evelyn entertained. The only thing I recommend is to download the app for ParkWhiz because you will need to spend extra time going online to pay for the parking space and if you did not show up a half an hour early you may miss the opportunity to board on time because your still trying to pay for your parking spot. Warning it gets very windy so you need to hide inside sometimes and May get crowded. Other than that the food was great for us and so were the unlimited drinks.
Thank you for your review! We appreciate you choosing the Four Winds II and we hope to see you and your family again!
Aloha,
Nikki
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2022/04/23 |
| Activity Date: | 2022/04/20 |
Reviewed by: Tony
This was the best snorkel trip we have ever done! The crew was extremely kind and helpful. The boat was small with about 30 people on board (versus boats with 100+), which made snorkeling and the boat ride very nice as we all had our own space. Molokini was amazing. I have never seen such great coral and fish. The visibility was like seeing in HD. At Turtle Town, the one crew member (I can't remember his name, I'm sorry!) did an amazing reef tour where he pointed out different fish, gave lots of facts, and helped us try to swim under the arches. He even pointed out a white tip reef shark! And of course, we saw some turtles. Mollie, the photographer, got lots of amazing pictures of us diving and gave us an amazing deal. She even gave us lots of helpful tips for our road to Hana experience. The food was great and I truly can not stress how amazing the crew was in making this experience one of the most memorable. I would do this again!
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| Packages: | Snorkeling Only |
| Attended as: | Couples |
| Posted on: | 2022/04/19 |
| Activity Date: | 2022/04/15 |
Reviewed by: Ruby
We really enjoyed the snorkeling tour. The staff were locals which we appreciated. They were charming, funny and accommodating. The ride was smooth and snorkeling equipment worked great. Highly recommend if you haven't been before and a great beginning snorkeling spot
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| Packages: | Snorkeling Only |
| Attended as: | Couples |
| Posted on: | 2022/04/14 |
| Activity Date: | 2022/04/05 |
Reviewed by: Cathi
The crew was great. I was only in the water for about 10 minutes. I was struggling and a little nervous but very quickly I was asked if I needed help by a blonde female ( forgot her name) she was very calm which calmed me down and guided me back to the boat
Mahalo for the review! Please let us know what we could of done to improve and make this a 5-star experience for you. We hope to see you again!
Aloha,
Nikki
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| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2022/04/10 |
| Activity Date: | 2022/04/08 |
Reviewed by: Oscareen
The crew was awesome! The snorkeling was a great experience. Yes, it’s VERY EARLY in the morning, but with the air temperature being cooler, the water feels warmer, which is a plus.
Saw many different kinds of fishes, and a turtle and an octopus.
It was relaxing just floating there and watching the ocean life.
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| Packages: | Snorkeling Only |
| Attended as: | Couples |
| Posted on: | 2022/04/08 |
| Activity Date: | 2022/04/05 |
Reviewed by: Ashley
I would, hands down, do this again. The crew was amazing, friendly and great with the 2 kids my group had with (ages 1 and 3). My son did snuba, said it was awesome and the instructor was great and friendly, easy to chat with. The Captain stopped to let us see whales (baby, mom and escort), it was absolutely great. There was a very knowledgeable crew member who gave tid bits of facts throughout the tour and another crew member who helped point out turtles a well as gave pointers for going under the water. Food was good too. Nothing fancy, but it did not disappoint. Not to mention mai tais were delicious. Can't wait to book again!
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| Packages: | Snorkeling Only |
| Attended as: | Families with Young Children |
| Posted on: | 2022/03/30 |
| Activity Date: | 2022/03/28 |
Reviewed by: Jenn
We had an amazing time. It was nice that there wasn’t too many people on the boat. The captain was great, Daryl, as well as the rest Of the staff. They were all friendly, and really looked like they were enjoying themselves too :-)
It was a very windy day but we made the best of it!
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| Packages: | Snorkeling Only |
| Attended as: | Families |
| Posted on: | 2022/03/25 |
| Activity Date: | 2022/03/23 |
Reviewed by: Katie
This is an outstanding snorkel tour that I would highly recommend to anyone of all ages and water experience. The staff was extremely welcoming and knowledgeable and the snorkelling was beyond what we expected. 10/10. The boat kept many mean mai tais following to compliment stellar sandwiches.
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| Packages: | Snorkeling Only |
| Attended as: | Friends |
| Posted on: | 2022/03/10 |
| Activity Date: | 2022/03/08 |
Reviewed by: Alaskans
It was an amazing snorkel trip. The boat ride was smooth, the crew was great and the food was awesome.
Thank you for choosing the Four Winds II! We are so happy to hear you enjoyed your snorkel tour. We hope to see you again!
Aloha,
Nikki
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2022/03/03 |
| Activity Date: | 2022/03/01 |
Reviewed by: Sami
10/10. Small crew who loved their jobs made this tour fun for everyone.
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| Packages: | Snorkeling Only |
| Attended as: | Couples |
| Posted on: | 2022/02/27 |
| Activity Date: | 2022/02/02 |
Reviewed by: Kara
delicious food, good tour guides, a beautiful day on the water!! great way to spend a day in maui
Mahalo for the 5-stars! We appreciate your review and for choosing the Four Winds II!
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/02/21 |
| Activity Date: | 2022/02/19 |
Reviewed by: Honeymoon
The perfect experience for honeymooners, amazing adventure to be in contact with nature
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| Packages: | [7:00 AM] Discover Molokini Snorkel Cruise |
| Attended as: | Couples |
| Posted on: | 2022/02/12 |
| Activity Date: | 2022/01/21 |
Reviewed by: Non
What surprised me the most when I arrived was that there was absolutely no Japanese guide. Everything was conducted in English, so I felt misled by the title of this tour.
現地に行ってまず驚いたのが
全く日本語ガイドがなかったこと。全て英語で行われていたのでこのツアーのタイトルに騙された感じでした。
Dear Non,
Thank you for using VELTRA. We sincerely appreciate your feedback on your activity experience.
We apologize for the situation where you requested a plan with a Japanese guide but did not receive that service this time. Upon confirming with the operating company, we found that while there are usually two Japanese guides available, unfortunately, they were unable to be arranged for your tour. We regret that we could not inform you in advance about the changes to the tour content.
We will continue to work with the operating company to ensure that we provide activities that meet your satisfaction. Currently, we have confirmed the availability of two Japanese guides.
We hope you will consider using our services again in the future.
VELTRA Customer Support
Non様
VELTRAをご利用いただきありがとうございます。
この度はアクティビティの体験談をご投稿いただき、誠にありがとうございました。
日本語ガイドのプランをお申し込みいただいたにも関わらず、今回のようなご案内となってしまいましたこと大変申し訳ございません。
催行会社に事実確認をしたところ、通常2名の日本語ガイドが在籍しておりますが、あいにくお手配ができない状況となっておりました。
ツアー内容に変更がある旨を事前にお伝えできず、重ねてお詫び申し上げます。
今後も催行会社とともに、常にご満足いただけるアクティビティの提供に努めてまいります。
なお、現在は日本語ガイド2名の出勤を確認しております。
またの機会にご利用いただけましたら幸いです。
VELTRAカスタマーサポート
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| Attended as: | Families |
| Posted on: | 2022/02/07 |
| Activity Date: | 2022/02/05 |
Reviewed by: PJJ
We had the best time! Loved our time snorkeling and going to see turtles. Saw a huge turtle. Biggest I have ever seen. It was great that there were only a few of us on the boat that day. Would have loved to have a grill for burgers, but lunch was good nonetheless.
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| Packages: | Snorkeling Only |
| Attended as: | Couples |
| Posted on: | 2022/02/02 |
| Activity Date: | 2022/01/08 |
Reviewed by: Kelsey
All the crew members were nice and had positive attitudes. They were thankful for the tourists as it’s hard to travel to Hawaii right now. The BBQ lunch provided was way better than a wrap sandwich that was pre-made. Would totally book with them again. And saw lots of whales too.
Mahalo for joining us! We appreciate the review and hope to see you again.
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2022/02/02 |
| Activity Date: | 2022/01/30 |
Reviewed by: T. G.
Went out on Aqua Adventures and felt they were a bit understaffed for the amount of passengers they had. Pre paid for Snuba but my husband didn’t even try. No contact for refund. Food served was minimal and not the best quality.
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| Packages: | Snorkeling and Snuba |
| Attended as: | Couples |
| Posted on: | 2022/01/16 |
| Activity Date: | 2022/01/11 |
Reviewed by: anonymous
Overall, great experience with snorkeling tour. I would have given 5-starts other than the two issues, 1 - One of the staff was little rude (white blonde seemed little racist attitude), however everyone else on the staff was super nice, 2 - the second issue, snorkeling place was little muggy water and it was little hard to sight any turtles, even though I saw one but my family couldn't see any. However, we sighted bunch of whales on the way, with couple of them very close to our boat (little scary for few seconds) which was awesome.
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| Packages: | Snorkeling Only |
| Attended as: | Families |
| Posted on: | 2022/01/15 |
| Activity Date: | 2022/01/09 |
Reviewed by: Minh Pham
It was a great day of snorkeling and whale watching on the Aqua Adventures. The captain was knowledgeable and funny. He was clearly enjoying what he was doing and went out of his way to make the trip truly enjoyable. The staff was super helpful. Kudo to Aqua Adventures for a memorable day. Thank you guys! Cheers.
| Rating: | |
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| Packages: | Snorkeling Only |
| Attended as: | Families with Young Children |
| Posted on: | 2022/01/07 |
| Activity Date: | 2022/01/05 |
Reviewed by: Mariah
Overall, I thought it was very good. Crew was nice and professional. They served lunches and accommodated *most* dietary restrictions. Seeing turtles was really cool. Unfortunately I picked this tour for where it said we were snorkeling. The crew made a last minute decision to change our snorkel spot due to winds.
Aloha and thank you for joining us on the Four Winds!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/01/07 |
| Activity Date: | 2022/01/05 |
Reviewed by: Cindy
It couldn't have been any better. The crew was fantastic. We visited two sites to snorkel and snuba. The extra cost to snuba is worth every penny. They accommodated my son's disability and made his trip fantastic. The captain's sense of humor kept you smiling. Everything we did felt safe so it was easy to just relax and enjoy the experience. The Aqua Adventure is the crew to go with.
| Rating: | |
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| Packages: | Snorkeling and Snuba |
| Attended as: | Families |
| Posted on: | 2021/12/21 |
| Activity Date: | 2021/12/15 |
Reviewed by: Aaron Roberts
The crew for Aqua Adventures was spectacular. I'm disabled, I can walk with a brace but mainly use a wheelchair. They helped me on to the boat and carried my chair on to the boat. They made sure I was included in every activity, including the bonus whale sightings we have seen. One crew member helped me get fin on and off each time and made sure that I was able to find the turtles during the coral city visit. The captain was upbeat and had wonderfully bad jokes but made sure everyone knew exactly was going on and safe in their Adventures. The food was great too!
| Rating: | |
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| Packages: | Snorkeling Only |
| Attended as: | Solo Travelers |
| Posted on: | 2021/12/17 |
| Activity Date: | 2021/12/15 |
Reviewed by: Amir
Very professional service with extensive knowledge and experience. I really enjoyed my time.
| Rating: | |
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| Packages: | Molokini Snorkel Cruise |
| Attended as: | Couples |
| Posted on: | 2021/11/28 |
| Activity Date: | 2021/11/26 |
Reviewed by: Larry and Barb
We had a great time snorkeling. Crew was very attentive and made the trip most enjoyable. We would book same trip again!
| Rating: | |
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| Packages: | [7:00 AM] Discover Molokini Snorkel Cruise |
| Attended as: | Couples |
| Posted on: | 2021/11/05 |
| Activity Date: | 2021/11/03 |
Reviewed by: Yu C
It was a fun snorkeling cruise. The crew was friendly and attentive. Food served for breakfast and lunch was delicious. We will do it again!
| Rating: | |
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| Packages: | [7:00 AM] Discover Molokini Snorkel Cruise |
| Attended as: | Couples |
| Posted on: | 2021/11/02 |
| Activity Date: | 2021/09/29 |
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Thank you for joining us on the Four Winds II! We are thrilled to hear you had a great trip with us. We hope to see you again!
Aloha,
Nikki