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All Reviews for Kahului Airport Services in Maui
Overall Rating
Reviews
Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Would highly recommend Roberts
Reviewed by: Arcglasgow, 2015/10/20Driver arrived a little early but as I was ready we got moving. As The time was 4:30am I was glad to see him. A nice run to the airport with some cheerful chat from someone who obviously enjoys his job. He made sure he knew where to drop me and was able to advise me about facilities, important at that early hour.
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| Attended as: | Solo Travelers |
| Activity Date: | 2015/10/17 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Very efficient
Reviewed by: Arcglasgow, 2015/10/14The Roberts representative was waiting close to the entrance to Baggage Claim and showed me where to go for pickup and which carousel would have my luggage. The loader whisked off my luggage and got it in the bus but was very careful to check he had everything. The driver was very careful. The only snag was he didn't know where my hotel was and it was just as well I did. Despite this a very good service.
| Rating: | |
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| Attended as: | Solo Travelers |
| Activity Date: | 2015/10/11 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Roberts Hawaii
Reviewed by: Howard, 2015/10/05Veltra representative who booked the reservation was friendly and efficient. Roberts Hawaii driver was friendly and arrived on time. Would definately recommend.
| Rating: | |
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| Attended as: | Solo Travelers |
| Activity Date: | 2015/10/02 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Lovely Start
Reviewed by: Richard Horton, 2015/09/23Great start to the holiday. Roberts rep found us at the airport and our transfer to the hotel was smooth and easy
| Rating: | |
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| Attended as: | Couples |
| Activity Date: | 2015/09/10 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
So Easy
Reviewed by: Richard Horton, 2015/09/23Driver turned up at the expected time. Easy pick up and ride to airport.
| Rating: | |
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| Attended as: | Couples |
| Activity Date: | 2015/09/19 |
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Maui Lei Greeting Service at Kahului Airport - Hawaiian Floral Necklace & More
Lei Greeting at Kahului Airport
Reviewed by: jackiemcb, 2015/09/21The lei was beautiful and very fragrant. The greeter was exactly in the right spot and was polite and informative. I was very pleased.
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| Attended as: | Families |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Shuttle
Reviewed by: Dana, Sydney., 2015/09/21The service was good, arrived on time, driver courteous and helpful.
| Rating: | |
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| Attended as: | Families |
| Activity Date: | 2015/09/09 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Airport shuttle
Reviewed by: Dana, Sydney., 2015/09/21The service was good, arrived on time, driver courteous and helpful.
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| Attended as: | Families |
| Activity Date: | 2015/09/13 |
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Maui Lei Greeting Service at Kahului Airport - Hawaiian Floral Necklace & More
Lei Greeting at Airport
Reviewed by: jackiemcb, 2015/09/20The greeter was exactly were we were told she would be. The flowers were beautiful and the young women was very helpful. I was very pleased with this offering from start to finish.
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| Attended as: | Families |
| Activity Date: | 2015/09/09 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
The perfect "Aloha"
Reviewed by: Letitia, 2015/09/06The last thing we wanted to do at the beginning of our vacation was arrive in an unfamiliar airport, drag our luggage to wherever the car rental station was, sign a bunch of papers for a car rental, find the car, find the exit, and then find our way across the Island to our hotel. Sounds awful! So instead we were greeted with a friendly Aloha greeting, our bags were fetched from the baggage carousel, loaded into the very comfortable Roberts Hawaii van, and we were whisked across the Island to our hotel quickly and comfortably. It was so easy that we had the friendly Roberts driver pick us up again and return us to the airport. Our driver was at our hotel early, entertained us with stories of Island life on the way, and helped us find our way around the airport as well. Stress free and friendly, the only way to fly!
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| Attended as: | Couples |
| Activity Date: | 2015/08/28 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Airport to Hotel was great, Hotel to Airport not so much
Reviewed by: Christine, 2015/08/23Hotel to Airport:
Got a confirmation email, called to check again the time and location on the day prior to pick up to the airport.
Nevertheless there was a 30 min. delay because the driver "forgot" to pick me up. Had to call 3 times to get things straight. Was on hold first time and got hung upon, second time also got hung upon while on hold. For the third time I got reconfirmed that the driver will promptly pick me up in a few min. which he actually did so I added a star.
Airport to Hotel:
Now this was a nice experience.
Flight got delayed but I think they check flight schedule on a real time basis.
Welcomed on arrival with a shell lei around the neck, there is a desk when you exit the baggage claim area, so it is really hard to miss. Nice van with cool air conditioning right to your door. Highly recommended!
All in all, don't rely too much on the hotel pickup time and arrange it early so that you have some extra time and don't miss the flight even if things get messed up.
| Rating: | |
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| Attended as: | Solo Travelers |
| Activity Date: | 2015/08/18 |
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Maui Lei Greeting Service at Kahului Airport - Hawaiian Floral Necklace & More
kahuluai Airport Lei Greeting
Reviewed by: Haydens', 2015/07/04Our flight arrived late but our greeter was there waiting. A great and memorable experience. We will definitely do it again.
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| Attended as: | Families |
| Activity Date: | 2015/06/11 |
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Maui Lei Greeting Service at Kahului Airport - Hawaiian Floral Necklace & More
Awesome!
Reviewed by: WannaBeHawaiian2, 2015/06/29With less than 24 hours notice, Veltra/Hawaiian Activities surprised our friends (1st time Hawaii visitors)at Kahului Maui Airport with beautiful flower leis. We received smiling pics of them immediately after they were delivered. Would use this company again in a heartbeat!
| Rating: | |
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| Attended as: | Families |
| Activity Date: | 2015/06/24 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
My flight was 5 hours late
Reviewed by: Nancy R., 2015/05/29My flight was 5 hours late and Roberts Hawaiian still took me to the hotel when I arrived. Good service!
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| Attended as: | Solo Travelers |
| Activity Date: | 2015/05/20 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Good Business Practise
Reviewed by: LGoodwin, 2015/03/31Thank you to Marisa at Robert's Hawaii and Veltra for a quick response to my earlier concerns regarding shuttle services Mar 13 &14. Not only was there an apology, but also a refund of extra monies caused by the change to service. This is good business practise and much appreciated.
Will use you again on next visits.
| Rating: | |
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| Attended as: | Families |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Roberts Shuttle for 3 different arrivals Kahului to Honua Kai Resort
Reviewed by: LGoodwin, 2015/03/29My experience March 8 was fine (aside from the driver running a red light and snorting profusely for the duration of the ride; he said at the end of the ride it was due to allergies).
Unfortunately my two children arriving at separate times the following weekend (Mar 13 and 14) was not.
On Mar 13 late arrival my daughter waited for the shuttle, then was informed she would be taking a taxi instead. It took the taxi driver 90 minutes to get her from the airport to Honua Kai because the driver did not know the address (full address provided for the resort as well as its name).
The next night my son and his partner were also rerouted by taxi after waiting a half hour on the shuttle. At least this time the taxi knew the resort but then informed his passengers that tip was not included and asked for $20. As this was our first time to Maui we did not know how to direct taxi drivers, nor that we were expect to pay additional charges after paying for the shuttle when it was booked. (We tip the drivers according to bags, but not for the trip for shuttle service)
In all, two out of three experiences not so good.
| Rating: | |
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| Attended as: | Solo Travelers |
| Activity Date: | 2015/03/08 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Airport to hotel shuttle
Reviewed by: Angela, 2015/03/28Great service friendly and caring.
There were 7 of us in our group and the driver was helpful to everyone.
The local information and suggestions provided on the way to the hotel were great and we followed up on some of them.
| Rating: | |
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| Attended as: | Families |
| Activity Date: | 2015/03/06 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Airport shuttle - Maui
Reviewed by: Angela, 2015/03/28Great service - on time, friendly and helpful driver. Informative along the way.
| Rating: | |
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| Attended as: | Families |
| Activity Date: | 2015/03/10 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
A last chance to sightsee
Reviewed by: Julie, 2015/03/12I was sad to leave Maui, but I took the Roberts shuttle to the airport, and could take in everything while someone else was driving! Our driver made sure that we heard a little more about the island before our departure.
| Rating: | |
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| Attended as: | Solo Travelers |
| Activity Date: | 2015/03/09 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
No worries!
Reviewed by: Julie, 2015/03/12My plane was late in getting into Kahalui, but the Roberts Driver was there, holding up my name with a smile. They waited for me, and got me to my hotel. I was tired, and it was great to have someone else doing the driving!
| Rating: | |
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| Attended as: | Solo Travelers |
| Activity Date: | 2015/02/26 |
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Maui Lei Greeting Service at Kahului Airport - Hawaiian Floral Necklace & More
Lei greeting
Reviewed by: Gary Allen, 2015/03/11The Lei Greeting at the airport has always been a welcomed treat for my wife and especially after 10 hours on flights. I would recommend this Lei Greeting to every man for their wives and daughters.
| Rating: | |
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| Attended as: | Couples |
| Activity Date: | 2015/03/07 |
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Maui Lei Greeting Service at Kahului Airport - Hawaiian Floral Necklace & More
Wonderful surprise
Reviewed by: Happy fiancé , 2015/02/21Delivery and product were great. Had to reschedule at last second due to incompetent airline (island air), were very accommodating and all was perfect.
| Rating: | |
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| Attended as: | Couples |
| Activity Date: | 2015/01/30 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Pick-up and take to airport
Reviewed by: Tricia, 2015/02/19Greg our bus driver was superb! He arrived to our condo on time. We will only this service from know on. It's good to know that they have a handicap van.
| Rating: | |
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| Attended as: | Families |
| Activity Date: | 2015/02/16 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Horrible Service
Reviewed by: Deanna, 2015/02/14Was very unorganized at the airport. Was supposed to be waiting for us when we got off the plane but wasn't and then told us they forgot about us. Once in Van to go to Hotel. The driver was blaring his bebop music. Scheduled a pick up at our hotel once our trip was over and called to confirm pickup and they had us on the schedule for the wrong day. Rescheduled for the appropriate day and confirmed 3 times and they still didn't have us being picked up at the right hotel. Very unreliable and would choose a different way to get to and from the airport but NOT this company.
| Rating: | |
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| Attended as: | Couples |
| Activity Date: | 2015/01/25 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Very good
Reviewed by: karen Marshall, 2015/02/10Very good,but had to find booth. had taxi meet me because flight was very late,
| Rating: | |
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| Attended as: | Solo Travelers |
| Activity Date: | 2015/02/06 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Good
Reviewed by: Jesper, 2015/02/09Properly on time, good pickup and drive, good personnel.
| Rating: | |
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| Attended as: | Solo Travelers |
| Activity Date: | 2015/01/23 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Good
Reviewed by: Jesper, 2015/02/09Properly on time, good pickup and drive, good personnel.
| Rating: | |
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| Attended as: | Solo Travelers |
| Activity Date: | 2015/01/17 |
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Maui Lei Greeting Service at Kahului Airport - Hawaiian Floral Necklace & More
Excellent service and great Lei selection!
Reviewed by: Pradeep R, 2014/12/27The Lei was fresh and amazing. They delivered the Lei on arrival even though the booking was made less than 24 hrs before the activity.
| Rating: | |
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| Attended as: | Couples |
| Activity Date: | 2014/12/24 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Nice welcome
Reviewed by: Bill W., 2014/12/18My shuttle driver and van were there on schedule after my flight arrived. I rode with 2 other passengers to our various lodging in Kihei. The driver was confused as to the exact location of my lodging, but was courteous and friendly to change direction and got me to my destination. The driver offered a great deal of friendly advice in response to passenger questions. A very nice experience.
| Rating: | |
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| Attended as: | Solo Travelers |
| Activity Date: | 2014/12/07 |
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Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]
Perfect Experience
Reviewed by: Bill W., 2014/12/18I took the shuttle from my Kihei condo along S. Kihei Rd to the airport in Kahului. The shuttle was early, I was alone as a passenger and the driver was friendly and professional. It was a perfect experience. Thank you.
| Rating: | |
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| Attended as: | Solo Travelers |
| Activity Date: | 2014/12/15 |
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Aloha! Thank you for taking the time to review your greeting! We are happy to have given you a touch of Hawaii through these leis, and we hope that your trip to Maui was truly that of paradise. Mahalo! --Jesse I.