Reviewed by: Danielle Grey
Our tour guide josh was extremely friendly and personable. He seemed to know everything when it came to Maui and the environment in which we were hiking. The lunch was great and you couldn't beat the scenery! Would definitely refer a friend!!!
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| Packages: | Morning Tour - Meet in Central Maui |
| Attended as: | Couples |
| Posted on: | 2016/03/06 |
| Activity Date: | 2016/03/03 |
Reviewed by: mblock
I have done many different tours in Hawaii, and no doubt Jasmine was the best tour guide I have ever had. The tour was perfect from the pick up until the drop-off.
I wasn't sure what to expect since this was my first time on the island but I'm glad I did it. I would never have been able to see this much in one day by myself. She safely drove us through windy and narrow roads and took us to places where large tour buses cannot go.
What a difference Jasmine makes. She is a local Maui girl who deeply loves what she does, she is very knowledgeable and shared interesting facts about Maui's history, culture, geology, ecology, industry etc.
This tour took me to many out of the beaten path places in Maui, giving me memory that will last a lifetime! If you are visiting Maui I highly recommend booking the West Maui Sightseeing Tour!
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| Attended as: | Solo Travelers |
| Posted on: | 2016/02/24 |
Reviewed by: Unhappy
First, once Veltra sells you something, they're done with you until they start pestering you for a review. The actual excursion was by Hike Hawaii. On the day of our trip, they called me at 6:30 AM to tell me that the kayak portion of our trip was cancelled due to high winds. We hadn't scheduled a kayak portion. So they called me at 6:30 AM because they don't have their crap together enough to know what their customers have signed up for. The excursion was basically a brief stroll through the woods, with a little fruit, a bottle of water, and a cookie provided. After paying hundreds of dollars for two of us, they actually cut the trip short and we got back 15 minutes ahead of schedule.
After that, Veltra has the nerve to send you email saying that they're expecting you're review. Not asking for one, just telling you how much they're looking forward to seeing it. There's no opt-out link for this, which I think actually violates certain standards. You have to jump through hoops to have your account removed, even though you never asked for an account to be set up in the first place.
They're pushy, presumptuous, and overpriced.
This review will never be seen because Veltra basically reserves the right to remove anything negative in their terms of use.
Warm Aloha,
Thank you very much for taking the time to write your valuable feedback on your recent experience with us. We work very closely with our activity partners to make sure that our clients are well cared for.
Unfortunately, your original requested date was not available for the short waterfall walk but in an effort to accommodate your request, Hike Maui offered to upgrade you to include optional kayaking and a complimentary lunch. Due to weather, the kayak portion was cancelled and although your lunch was packed, it did not make it to you on the trail. We accept complete responsibility for this mishap and would like to make it up to you with a full refund.
Your Hawaii experience is very important to us and we are sorry that the tour and process of booking did not meet your expectations, please accept our sincerest apologies.
Mahalo Nui Loa,
VELTRA Customer Support
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| Packages: | 3 Hour Waterfall Walk & Swim - Easy One Mile Round-trip Hike |
| Attended as: | Couples |
| Posted on: | 2016/02/22 |
| Activity Date: | 2016/02/17 |
Reviewed by: Sharon SH
My family and I had an amazing day with Dawn as our guide on this excursion. She was knowledgable, friendly, smart, skilled, and funny! The excursion itself introduced us to the rain forest of Maui which was beautiful in its terrain and a bit challenging to navigate. Dawn gave us all the confidence we needed so we could rise to the challenges while being gracious to those who did not choose some aspects (cliff jumping) of the tour. Overall, it was a highlight of our entire Hawaiian trip. Dawn was fantastic. Lastly, the water shoes (available for a nominal charge) are a necessity.
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| Packages: | Morning Tour - Meet in Central Maui |
| Attended as: | Families |
| Posted on: | 2016/01/04 |
| Activity Date: | 2015/12/31 |
Reviewed by: Debz
This is my second time with this tour. Dawn was our guide, she is very friendly, funny, kind and knowledgeable about the area, the vegetation and the threats to the eco- system in Hawaii. She did some cliff diving, took us on an off the beaten path hike that was something I would never do, including going in twice into freezing water up to my chest. We were exhausted but it was an amazing day. The fresh fruit on the trip and the openness to do things that the group waned to do, such as stopping at both the black and red beaches and getting Hulihuli chicken was great.
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| Packages: | 11 Hour Full-Day Hana Tour & Seven Sacred Pools - Challenging 4.5 Mile Hike |
| Attended as: | Couples |
| Posted on: | 2015/12/21 |
| Activity Date: | 2015/12/13 |
Reviewed by: Stephanie
This activity was fantastic. Our tour guide, Bocker, was knowledgeable of the sites! He taught us so much. He also watched out for his group with care. The rainforest and waterfalls were absolutely breathtaking. Would do this again!
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| Packages: | Morning Tour - Meet in Central Maui |
| Attended as: | Families |
| Posted on: | 2015/06/30 |
| Activity Date: | 2015/06/24 |
Reviewed by: Samantha
So amazing and so fun. The tour guide was super informative. An absolute must.
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| Packages: | Morning Tour - Meet in Central Maui |
| Attended as: | Families |
| Posted on: | 2015/06/09 |
| Activity Date: | 2015/06/05 |
Reviewed by: Denise
Ashley are tour guide was great and very knowledgable on the hike. My niece like that she was able to jump off the cliff into a pool of water. Just absolutely beautiful waterfalls!
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| Packages: | Morning Tour - Meet in Central Maui |
| Attended as: | Families |
| Posted on: | 2015/05/30 |
| Activity Date: | 2015/05/07 |
Reviewed by: Bob,Rosie, Edwin,Kay
Gus was our driver and we are glad. There were 4 of us and we all appreciate the safe driving because this road can be treacherous.
It was a long day and Gus kept us entertained all day with knowledge about every part of the trip. We went places where we would not have imagined there would bevsomething to see and Viola, more Paradise. We saw sea turtles sleeping on the beach, many waterfalls, an upclose tour of an area where the portuguese workers had built a giant cross in tribute to the beautiful island.
We are so glad we booked this intimate trip instead of a big bus full of people.
Thank you Gus.
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| Packages: | All The Way Around - From West Maui (11 Hours) |
| Attended as: | Friends |
| Posted on: | 2015/05/30 |
| Activity Date: | 2015/05/09 |
Reviewed by: Michael Pratt
Had a really good time. Got to see the Maui that most tours do not get to see.
We had a great day
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| Packages: | West Maui Departure |
| Attended as: | Families |
| Posted on: | 2015/04/27 |
| Activity Date: | 2015/03/31 |
Reviewed by: Marzia (Roma-Italy)
This tour was the last thing I did in Hawaii, but certainly the most beautiful and the most intense. It was born in my head as a different way to get to the airport and it proved rather to be the cherry on top! I met at dawn my personal guide, Jasmine Kilborn, a magnificent Hawaiian girl who transmitted to me all her love for the island of Maui, for the history of Hawaii, for their traditions. We visited amazing places and we breathed the magic of nature in its more authentic splendor: old Lahaina, Nakalele Blowhole, Makamakaole Stream and Waterfalls.... The road itself was worth the travel and during the trip Jasmine told me about religion, Hawaiian language, Hawaiian habits and she put traditional music and songs to accompany the emotions that we lived. I felt a real sense of accomplishment! MAHALO NUI LOA!
Marzia! I greatly appreciate you! Thank you for the wonderful review. Your beautiful words have warmed my heart and touched my soul. Thank you for your genuine interest, lively spirit and zest for life. You inspire me. Please know that you always have a friend here. With love and aloha...Jasmine
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| Packages: | Customized West Maui Adventure |
| Attended as: | Solo Travelers |
| Posted on: | 2015/04/08 |
| Activity Date: | 2015/03/28 |
Reviewed by: Lisa Piombo
Beautiful day lots of fun! Our guide Kate was the bomb...
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| Packages: | 11 Hour Full-Day Hana Tour & Seven Sacred Pools - Challenging 4.5 Mile Hike |
| Attended as: | Friends |
| Posted on: | 2014/10/17 |
| Activity Date: | 2014/10/14 |
Reviewed by: Laura
The tour guide was great, friendly, informative and overall a nice guy. The tour was too much for what we received. The trek was moderate which was just right for us but the foliage was only fair. Also It was not helpful that this was a dry season, so waterfalls were not at their best. I wish I knew this before hand. At every stop were too many other people, locals and tourist. Lunch was meager, only sandwich and chips and water. Sandwich was pretty decent. If it was not for our great tour guide who was funny and knowledgeable, I would not have been happy. It was overpriced.
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| Packages: | Morning Tour - Meet in Central Maui |
| Attended as: | Friends |
| Posted on: | 2014/09/27 |
| Activity Date: | 2014/09/21 |
Reviewed by: honeymooners
We loved Nick, our tour guide. He was not only knowledgeable, but fun and engaging. He made sure we are safe, and treated us with a great deal of hospitality. Surely, we would not have learned so much and been able to explore the terrains without this tour. It was awesome!!!
We would like to Thank You for taking the time to give us your feedback about your tour and your guide Nick. We will definitely share this with Nick. We are thrilled that you loved every bit of it and hope to see you again in the near future. Mahalo!
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| Packages: | Morning Tour - Meet in Central Maui |
| Attended as: | Couples |
| Posted on: | 2014/09/26 |
| Activity Date: | 2014/09/19 |
Reviewed by: leita_marie
We did this tour on our honeymoon and it was amazing!! Makes for a long day but you see so much of the island. The tour guide knew so much information! Totally worth the long day!!
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| Attended as: | Couples |
| Posted on: | 2014/09/07 |
Reviewed by: Jevons
The guide was friendly and knowledgeable. She is from Maui and told us a lot about the island. Swimming in the fresh water pond was fun! Highly recommend anyone who visits Maui to do this tour
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| Packages: | Morning Tour - Meet in Central Maui |
| Attended as: | Couples |
| Posted on: | 2014/08/16 |
| Activity Date: | 2014/07/31 |
Reviewed by: diva
Best experience!!You learn a lot during the hike.
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| Packages: | 3 Hour Waterfall Walk & Swim - Easy One Mile Round-trip Hike |
| Attended as: | Families |
| Posted on: | 2014/08/09 |
| Activity Date: | 2014/07/20 |
Reviewed by: Joanna
Krichelle took us out on the hike in Hana rainforest and it was amazing. She knew a lot about the farm and picked us a lot of fruit n avocados. The hike was amazing as I love running they the woods. She took us thru done private hike areas that you won't be able to go thru without a guide. Make sure to bring sunscreen n insect repellent!!
There were 4 falls that we visited n the swim in the falls were amazing. There was also one that we could jump into.
For those that are not as active, there are easier routes that krichelle instructed others to pass thru . All in all amazing experience and I would go it again,
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| Packages: | Morning Tour - Meet in Central Maui |
| Attended as: | Couples |
| Posted on: | 2014/08/07 |
| Activity Date: | 2014/07/31 |
Reviewed by: Andrea
We had a fun day, our guide Glori was great :) She shared Maui's history and culture with us. We got far more than we expected!! We even got to try some fruit on our hike, a passion fruit, a strawberry....she also showed us the "shy" plant that opens and closes. I learned how to correctly pronounce some words and gained and understanding of their meaning. Glori also suggested some other places to see while in Maui such as Lahaina :) We are so grateful! Snacks, water, and a sandwhich were provided. I highly recommend!
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| Packages: | 11 Hour Full-Day Hana Tour & Seven Sacred Pools - Challenging 4.5 Mile Hike |
| Attended as: | Couples |
| Posted on: | 2014/08/05 |
| Activity Date: | 2014/08/01 |
Reviewed by: Ara kahramanian
Our tour guide was ERic and he was EXTREMELY knowlegable about ALL the plant life and its benefits and uses in the rianforest. I loved jumping off the 10-15 foot waterfalls and eating the fresh fruits
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| Packages: | Morning Tour - Meet in Central Maui |
| Attended as: | Solo Travelers |
| Posted on: | 2014/07/19 |
| Activity Date: | 2014/07/14 |
Reviewed by: JamesD
Truly enjoyed our hike into and back out of the valley. Trails are very well maintained and grade is not too steep. We were forewarned that there would not be much vegetation, and they were absolutely correct. Great views of the mountain and volcanic cinder cones. Bonus for us was rare view of silversword starting to bloom.
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| Packages: | Standard (with transportation) |
| Attended as: | Couples |
| Posted on: | 2014/07/05 |
| Activity Date: | 2014/06/13 |
Reviewed by: dizzylizzy
Marco was terrific - lots of interesting history and stories; the weather played along too. I would highly recommend!
Mahalo for your rave review! We'll make sure Marko gets a copy. Looking forward to hiking with you gain. The Hike Maui Team.
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| Packages: | 11 Hour Full-Day Hana Tour & Seven Sacred Pools - Challenging 4.5 Mile Hike |
| Attended as: | Friends |
| Posted on: | 2014/04/20 |
| Activity Date: | 2014/04/13 |
Reviewed by: Ed E.
The scenery was beautiful! Our tour guide was a local who shared her knowledge of the flora and fauna. The hike is not difficult but can be challenging in places. Wear good shoes! The waterfalls were spectacular and their pools provided a welcomed opportunity to oool off.
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| Packages: | Morning Tour - Meet in Central Maui |
| Attended as: | Couples |
| Posted on: | 2013/12/28 |
| Activity Date: | 2013/12/06 |
Reviewed by: Thomas
Was the BEST!
Our tour guide Sonya was absolute amazing, so knowledgable und very nice.
Also we learned so much about the history of Hawaii. Her friendliness made it to the best events we did on Maui. We would absolutely do it again!
Mahalo
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| Attended as: | Families |
| Posted on: | 2013/10/28 |
Reviewed by: Alberta Canada
Very informative and interesting. Only suggestion would be to include water shoes in the items to bring as the waterfalls are very rocky on the bottom and hurt your feet.
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| Packages: | 3 Hour Waterfall Walk & Swim - Easy One Mile Round-trip Hike |
| Attended as: | Families with Young Children |
| Posted on: | 2013/10/12 |
| Activity Date: | 2013/10/08 |
Reviewed by: Heidi C
Great activity to do with a family, my 14 yr old son had a great time jumping off the waterfalls. Very fun and informative. Had Jeremy as a guide, he was wonderful.
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| Packages: | Morning Tour - Meet in Central Maui |
| Attended as: | Families |
| Posted on: | 2013/07/29 |
| Activity Date: | 2013/07/01 |
Reviewed by: Nathan & Penny
Was a awesome adventure, our tour guide Jake was so knowledgable, attentive, and very entertaining. We learned so much about the history of Hawaii. I was a little worried about the road to Hana, but could not have asked for a safer driver, we felt safe with him behind the wheel. Jake make sure we were happy, safe, and content. Food and drinks were always being offered. He was always ready to take pictures of us. the day just flew by. Will recommend this tour to everyone.
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| Packages: | Hana Full-Day Waterfalls & Rainforest Hike |
| Attended as: | Couples |
| Posted on: | 2013/06/24 |
| Activity Date: | 2013/06/16 |
Reviewed by: Rice's
Anna was very knowledgeable of the plants and water falls.Anna paced the hike for young and mature and gave everyone the oppurtunity to participate. We didn't know what to expect but were very pleased at the end of the adventure.Mahalo
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| Attended as: | Couples |
| Posted on: | 2013/02/16 |
Reviewed by: Excellent
Thanks again Eric......great trip and very infomative and knowledgeable guide.........hope everyone takes this activity and does it...well worth the time and money !!!
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| Attended as: | Couples |
| Posted on: | 2012/10/23 |
Reviewed by: M&L
We had an awesome time. Our tour guide was amazing and so knowledgable. It would awesome and would would absolutely do it again!
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| Attended as: | Couples |
| Posted on: | 2012/08/29 |
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Wow, thank you for your beautiful review. I feel touched by the warmth of your words. I too had an awesome day. Thank you for such great company! Wishing you many more moments of joy, love and laughter together. Warmest aloha... Jasmine