Review by Kara for Road to Hana Tour with Waterfall Swim, Black Sand Beach and Lunch at Hana Farms
Hawaii, Maui
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See activity detail
Not fabulous
With one family constantly running late, it drove the guide so mad that he stopped talking mid tour and gave us nothing.. it was sad
Reply from activity provider
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| Packages: | Road to Hana Tour with Pizza & Salad Lunch | ||
| Attended as: | Others | ||
| Posted on: | 2025/03/27 | ||
| Activity Date: | 2025/03/22 | ||
Helpful
Aloha Kara,
We’re very sorry to hear your experience fell short of expectations. Delays can certainly impact a tour’s flow; however your guide should have continued to provide a welcoming and informative experience throughout. This is not the standard we strive for, and we appreciate you bringing it to our attention. Your feedback will be shared with our management team, to ensure we learn from our shortcomings and provide exceptional experiences for all guests.
Mahalo,
The Polynesian Adventure ʻOhana