Reviewed by: メカクッパ
This was my third time participating. I usually can't see the sandbar. If it's waist-deep, that's better. During the accompanying snorkeling, I was able to see fish, corals, and turtles. The stand-up paddleboarding felt free with two people sharing one board, and I enjoyed it. This time, the weather was nice and not cold, but last time the bus was cold and it was quite uncomfortable. A dry towel and something to wear over are essentials.
3度目の参加でした。いつも基本的にはサンドバーは拝めません。腰丈ならましな方です。付随するシュノーケリングで魚とサンゴ、カメも見れました。SUPは二人ひとつで自由な感じ、楽しめました。今回は天気が良く寒く無かったですが、前回はバスが寒くて辟易としました。乾いたタオルと羽織るものが必需品です。
| Rating: | |
|---|---|
| Packages: | 午前プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2023/10/12 |
| Activity Date: | 2023/10/06 |
Reviewed by: トム
I was able to see the sea turtles! After playing with the floaties and stand-up paddleboarding, we went snorkeling! I saw the sea turtles multiple times!
ホヌが見れました!
浮き輪やsupで遊んだあと、シュノーケリングでした!
ホヌを何回も見れました!
Aloha! This is Captain Bruce's Paradise of the Sea Tour.
Thank you very much for participating in the tour the other day.
I believe the honu (sea turtles) must have come by many times to bring you lots of happiness.
Please come back to visit these honu again. We are looking forward to that day! A Hui Hou!
アロハ!キャプテンブルース天国の海ツアーです。
先日はツアーにご参加頂きまして本当にありがとうございました。
ホヌたちはきっとたくさんのHappyをプレゼントしに何度もやってきたのでは?と思います。
ぜひまたこのホヌ達に会いに遊びにいらして下さい。その日を今から楽しみにお待ちしております。 A Hui Hou!
| Rating: | |
|---|---|
| Packages: | 午後プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2023/10/11 |
| Activity Date: | 2023/10/07 |
Reviewed by: Jonmart2010
My fiance and I had an absolutely phenomenal time going out to the sandbar. We did the banana boat and that was an absolute blast. We then did the SUP, and while I was horrible at that, the hosts were very helpful in teaching me how to do it. Next time I come to Oahu, I am absolutely going to book this experience again.
So glad we got to be part of your trip to Oahu. Come back soon! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Package with Choice of Banana Boat OR Bumper Tube Ride |
| Attended as: | Couples |
| Posted on: | 2023/10/09 |
| Activity Date: | 2023/10/07 |
Reviewed by: DS
Excellent customer service + a great band + lots of equipment (snorkel, kayak, SUP, life jackets) + good food = a fantastic time!
Mahalo for your review. We are so happy to know that you enjoyed our tour. - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Friends |
| Posted on: | 2023/10/08 |
| Activity Date: | 2023/10/05 |
Reviewed by: hiko
Seven years ago, my wife and I participated, but just a week before, I fractured my shoulder bone, so I couldn't join the snorkeling or SUP activities. I was envious watching my wife challenge SUP for the first time and quickly stand up.
This time, I was in perfect health and was able to fully enjoy snorkeling and SUP with my wife, which had been my long-held wish.
Seven years ago, there were few SUP boards available, and we couldn't ride much due to waiting in line, but now there are plenty, allowing us to play freely without waiting.
During snorkeling, I was deeply moved to quietly watch a sea turtle come right up to me.
With the end of COVID, there were more Japanese participants. Over 80% of the bus and boat passengers were Japanese, but there were no Japanese-speaking staff. The entire experience was conducted in English, and I think both the clientele and staff have changed since seven years ago.
Seven years ago, before getting on the return bus, I had time to change into dry clothes in the restroom, so I came prepared to change, but everyone was waiting on the bus in their wet swimsuits, and I felt bad about that.
One more disappointing thing was that previously, a group photo of all participants, including staff, was taken at the sandbar and could be purchased online, but that service has been discontinued. It would be great if they could bring that back, as it makes for wonderful memories.
7年前に一度夫婦で参加しましたが、その1週間前に私が肩の骨を骨折してしまい、シュノーケリングもSUPも参加出来ずに終わりました。
妻がSUPのみチャレンジし、初めてなのに直ぐに立ち上がっているのを見て羨ましく思っていました。
今回は万全の体調で参加出来、念願のシュノーケリングもSUPも夫婦で思いっきり楽しむ事が出来ました。
7年前は遊べるSUPの数が少なく、順番待ちであまり乗れませんでしたが、現在は数も十分確保されており、順番待ち無く心置き無く遊ぶ事が出来ました。
シュノーケリングでも、目の前まで寄って来たホヌを静かに見る事が出来て、大変感動しました。
コロナが収束して日本人の参加者も増えて居ました。
乗って来たバスもボートも8割以上が日本人でしたが、日本語対応のスタッフが居ませんでした。
終始英語のみの進行で、7年前と客層もスタッフも変わっていたんだと思います。
7年前は帰りのバスに乗る前に、トイレで乾いた服に着替える時間があったので、そのつもりで着替えて来たら、皆濡れた水着のままバスに乗って待っており、申し訳ない事をしてしまいました。
あと一つだけ残念だったのは、以前はスタッフも含めた参加者全員のサンドバーでの集合写真を撮って、netで購入出来たのですが、その様なサービスが無くなっっていた事です。
良い思い出になるので、またやってくれると良いですね。
Thank you very much for participating in Captain Bruce's tour once again.
We sincerely apologize for any dissatisfaction you experienced compared to your previous visit. We have reconsidered internally how to ensure that our Japanese-speaking staff can provide adequate service to our guests from Japan, as well as the lack of time for changing clothes before returning to Waikiki and the discontinuation of our photo sales service.
Despite these issues, we are truly grateful to hear that you both enjoyed snorkeling and stand-up paddleboarding to the fullest this time. Thank you for taking the time to share your valuable feedback with us.
Our goal is for Captain Bruce's tour to be one of the wonderful memories of your trip to Hawaii. We hope to welcome you both again soon. We are looking forward to it from the bottom of our hearts.
この度は、再度キャプテンブルースのツアーにご参加いただき誠にありがとうございました。
前回ご参加時と比較しご満足いただけなかったことがありましたこと、大変申し訳ございませんでした。
日本語が話せるスタッフによる日本からのお客様へのサービスが十分行き届くようにすること、またワイキキへお戻り前にお着換えの時間がなかったこと、写真販売のサービスが無くなっていることについて、改善のため社内で再検討いたしました。
このような中でも、今回はお二人お揃いでシュノーケリングもSUPも思い切りお楽しみいただけたとおっしゃって頂けたこと、改めて感謝いたします。
お忙しい中、貴重なご意見を頂戴しありがとうございます。
キャプテンブルースのツアーがお客様のハワイ旅行の中で良い思い出のひとつになる、ということが私共の目標です。
どうぞまたお揃いでお越しください。心からお待ちしております。
| Rating: | |
|---|---|
| Packages: | 午後プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2023/10/07 |
| Activity Date: | 2023/10/03 |
Reviewed by: Vee Intha
My sisters and I had an amazing adventure. It was definitely the highlight of our trip. All the staff members were fantastic from beginning to ending. There were bathrooms available on board and our belongs were kept with care as if it was their own. We would do this again with KBOS. This is one activity that cannot be missed.
Mahalo for your review and kind words for our crew! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families |
| Posted on: | 2023/10/07 |
| Activity Date: | 2023/10/05 |
Reviewed by: ヒロリアン
First, the pickup was confusing and chaotic.
Finally, the shuttle arrived, and we headed to the location, but the air conditioning was too cold.
We boarded the boat and went out to sea; the ocean was indeed beautiful, but the water temperature was low, making it difficult to stay in for long. Moreover, while they provided goggles, there were no fins available, and we couldn't go to areas with coral, so we couldn't see any fish.
Given the strong yen and inflation, it was disappointing that it didn't feel worth the high cost.
まず送迎がわかりづらく混乱。
やっと送迎が来て、現地へ向かったがクーラーが効いてて寒い。
船に乗船して沖に行き、確かに海綺麗なんだけど、海水温が低くて長時間入ってられない。しかもゴーグルは貸してくれるけど足ヒレがなく、サンゴのある所へ行くのはNGのため魚も見れない。
円高&インフレで高い割に感動がなく残念でした。
Thank you very much for participating in the KBOS Sandbar Tour. We sincerely apologize for the delay caused by another guest who arrived late at a different pickup location, which resulted in waiting for the subsequent guests. We are also very sorry to hear that the seawater was cold that day and that you were unable to see any fish, which made the tour fall short of your expectations. The conditions of the sea, such as weather and water levels, vary daily and are beyond our control. However, we are committed to ensuring that you can enjoy the tour regardless of the weather. We will share your feedback regarding the air conditioning in the shuttle and other areas for improvement within our team to enhance our services further. Thank you for your valuable feedback.
Sincerely,
The KBOS Staff
この度はKBOS サンドバーツアーにご参加頂き誠にありがとうございました。当日は別のピックアップ場所にて遅れてきた方がおり、その後のピックアップ時間のお客様方をお待たせしてしまう事となり大変申訳ありませんでした。またこの日は海水が冷たく、お魚も見れなかった様でツアーがお客様のご期待に沿えず大変残念に思っております。天候や水位など海の状況は日々異なり自然のものですのでコントロール出来ませんが、天気の善し悪しに関わらずツアーお楽しみ頂く事ができる様、また送迎車の冷房など改善できる点につきましては頂きましたご意見を社内で共有し、更なるサービス向上に向けて役立てていく所存です。貴重なご意見を頂きありがとうございました。 KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2023/10/07 |
| Activity Date: | 2023/09/12 |
Reviewed by: Daniela Alcantara
The crew was amazing. We loved the music performance inside the boat. The view is spectacular and we really enjoyed the activities. We did SUP, kayaking and snorkeling. Also, we had time to relax in the floating lounge and water. We would do this activity again for sure!
Mahalo for your review. We look forward to seeing you again! - Team KBOS
| Rating: | |
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| Packages: | Morning Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/10/07 |
| Activity Date: | 2023/10/04 |
Reviewed by: smile
I participated with my daughter. The staff who provided explanations in Japanese before we set sail and those who guided us on the boat were all very kind, making the experience enjoyable from start to finish.
They let us know when we approached the area known as Heart Reef and when the honu appeared.
We played with SUP and other activities in the first half, followed by snorkeling in the second half. There were SUP boards, floaties, and water guns, and we had 45 minutes of fun. Along the way, the staff came around to each participant to take photos, which was a delightful service.
For snorkeling, those who couldn't swim were given something like a float to hold onto, and the staff pulled them along. Even if you can't swim, you can participate safely as long as you wear a life jacket, and the staff stays with you the whole time.
I was moved to swim with the honu.
娘と2人で参加しました。
船で出航前に日本語で説明してくださるスタッフも、
船に乗って、操縦や案内をするスタッフも、みなさん優しくて、
終始、楽しく参加できました。
ホヌが現れたり、ハートリーフと呼ばれる場所に近付くと、教えてくれます。
わたしたちは、前半にSUPなどで遊び、後半にシュノーケリングでした。
SUP、浮き輪、水鉄砲などあり、45分間遊びました。
途中、スタッフの方がそれぞれの参加者のところを回って、
写真を撮ってくれました。
うれしいサービスです。
シュノーケルは、泳げない人は浮き輪(?)のようなものにつかまらせてくれて、
スタッフの方が引っ張ってくれます。
泳げなくても、ライフジャケットを着用し、スタッフの方がずっとついててくれるので、安心して参加できました。
ホヌとも泳げて、感動しました。
Aloha! Thank you very much for participating in Captain Bruce's Kaneohe Sandbar Tour.
We truly appreciate your kind words towards our staff. The Kaneohe Sandbar is a vast shallow area surrounded by a reef, making it a relatively easy environment for those who are new to snorkeling. We are very happy to hear that you were able to swim with the honu and, most importantly, that you and your daughter enjoyed the experience together!
We continuously brainstorm and innovate within our company to provide a variety of activities, such as SUP and inflatable toys, that can be enjoyed by a wide range of ages. If you have another opportunity, we would love for you to visit us again. Our staff will continue to work hard to ensure that our tours become one of the wonderful memories of your trip to Hawaii.
Thank you very much.
A hui hou!
アロハ!この度は、キャプテンブルースのカネオヘサンドバーツアーにご参加いただき、誠にありがとうございました。
スタッフへの温かいお言葉をいただき、誠にありがとうございます。
カネオヘサンドバーはリーフに囲まれた広大な浅瀬ですので、シュノーケリングが初めての方も比較的チャレンジしやすい環境です。
今回、ホヌとも泳ぐことができ、また何より、お嬢様とお二人でお楽しみ頂けたと伺うことができ、とても嬉しく思います!
SUPや浮き輪などの遊具も、幅広い世代でお楽しみいただけるよう、社内で日々アイデアを出して工夫を続けていますので、次の機会がございましたら是非またお越しくださいませ。今後も、私共のツアーが皆様のハワイ旅行の良い思い出の一つとなるよう、スタッフ一同努力してまいります。
ありがとうございました。
A hui hou!
| Rating: | |
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| Packages: | 午後プラン(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2023/10/07 |
| Activity Date: | 2023/10/03 |
Reviewed by: VL
Loved the sandbar and have never experienced anything like it. The entire journey, from the ukulele singers on the boat ride to the actual sandbar was very fun. The actual sandbar is like a floating lounge in the middle of the ocean with plenty of paddle boards, snorkel gear and kayaks. We purchased the banana boat and tubing experience, both which were very fun and faster than we thought! Overall a very fun morning in Hawaii.
Mahalo for your review! We are very happy that you enjoyed our tour. - Team KBOS
| Rating: | |
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| Packages: | Afternoon All-Inclusive Tour w/ Lunch, Banana Boat & Bumper Tube |
| Attended as: | Couples |
| Posted on: | 2023/10/06 |
| Activity Date: | 2023/10/04 |
Reviewed by: Erika
This was the cherry on top to our visit. The whole staff was welcoming and very helpful. Next time we come to Waikiki, we will definitely be booking again.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2023/10/05 |
| Activity Date: | 2023/10/02 |
Reviewed by: HARURU
It was an amazing trip that I would want to visit every day!! The bus driver's stories were wonderful. It was an emotional experience to swim with the turtles. Thank you very much!
毎日訪れたいほど最高な旅でした!!
バスドライバーさんのお話も素敵でした。
亀と一緒に泳ぐことができ、感動のプランでした。有難うございました!
Aloha! Thank you for participating in the Captain Bruce's Paradise Ocean Tour. We are truly delighted to hear that you were so satisfied with the tour that you would like to visit every day. Please do come back when you visit Hawaii again. A Hui Hou!
アロハ!キャプテンブルース天国の海ツアーです。この度はツアーにご参加頂きましてありがとうございました。
”毎日訪れたいほど”とツアーをご満足頂けたようで本当に嬉しく存じます。またハワイにお越しの際はぜひまたお越しくださいませ。A Hui Hou!
| Rating: | |
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| Packages: | 早朝プラン(2023年6月30日~9月1日、9月25日~30日のご参加) |
| Attended as: | Couples |
| Posted on: | 2023/10/02 |
| Activity Date: | 2023/09/30 |
Reviewed by: ぽん
I was worried about not being able to communicate in Japanese, but the tourists were separated into different boats for Japanese and foreign guests. There was one Japanese female crew member on our boat who kindly and patiently explained everything, which made me feel very safe and allowed me to enjoy the experience.
The sandbar had waves about knee-high, making it easy to walk around. The emerald green sea was incredibly beautiful, with very little current, and it felt so nice! I took many photos with the stunning scenery in the background, and I am very grateful for that.
We also got to see sea turtles, and when we moved to a spot with coral, I was able to snorkel while wearing a life jacket and see many beautiful fish, creating wonderful memories. (I can't swim, but with the life jacket and fins, I managed to swim alongside my husband.)
The hamburger lunch and drinks, along with the warm cocoa after snorkeling, were also very delicious. Thank you for the wonderful memories!! ♪♪
日本語通じないか不安でしたが、日本人観光客の船と外国の方で船が別れていて、船には日本人女性のクルーの方が一人いて、なんでも優しく丁寧に教えてくれたので、とても安心して楽しむことができました。
サンドバーは膝くらいの波の高さで安心して歩けました。
エメラルドグリーンの海はとても綺麗で、流れもほとんどなく穏やかでとても気持ちよかったです!
絶景をバックに写真もたくさん撮っていただき、大感謝です。
ウミガメも見れて、珊瑚のある場所へ移動してライフジャケットをつけてのシュノーケルも綺麗な魚をたくさん見ながら泳ぐことができ、とても思い出になりました。(私は泳げないですが、ライフジャケットと足ヒレで旦那と一緒でなんとか泳げました。)
ハンバーガーランチとドリンク、シュノーケル後のあったかいココアもとっても美味しかったです。
素敵な思い出をありがとうございました!!♪♪
| Rating: | |
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| Packages: | BBQハンバーガーランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2023/10/02 |
| Activity Date: | 2023/09/29 |
Reviewed by: Adrienne
Would highly recommend this package for the sandbar. The personnel are very experienced and friendly. Live music was great.
There were plenty of activities to choose from, and a perfect amount of time to try everything. The boat took us to a quieter area of the sandbar, so we basically had a private area to ourselves.
I'm glad we booked transportation through the package, as parking was full when we arrived.
Would want to go on this again!
Mahalo for your review and the beautiful picture! - Team KBOS
| Rating: | |
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| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families |
| Posted on: | 2023/10/02 |
| Activity Date: | 2023/04/21 |
Reviewed by: EC Garcia
Everything about the whole experience was easy and convenient. We booked a party of 8 for a high school boy's trip and had an immeasurable amount of fun.
Booking was super easy and once completed you get a confirmation email and a waiver for everyone to fill out. Instructions were clear and concise and the check-in team members were friendly and accommodating.
Preston was engaging as he broke down the rules and expectations. Kaawa Entertainment, Jesse, and the Ukelele-ist kept us jammin' until we reached the bar. As we sailed away he was cracking jokes about us Cali folks, which was hilarious. The brothers Nohu and mimicked flight attendants by educating us on how to wear our life vests properly. The captains and the rest of the team shared their aloha hospitality with us serving us donuts for breakfast and keeping us hydrated with water and tang.
I will definitely come back and do this again!
Mahalo for your review and nice picture! We look forward to seeing you again. - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Friends |
| Posted on: | 2023/10/02 |
| Activity Date: | 2023/09/28 |
Reviewed by: Tina
This was the best tour I have done while living here on Oahu! We wanted to sit back, relax and enjoy the experience. The Crew was so friendly and helpful. I will be recommending this tour to all our future visitors! Additionally, the lunch was bomb!! Cheeseburgers using local beef and fresh vegetables. They are local, they support local and are the true definition of Aloha!
Mahalo
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/30 |
Reviewed by: ゆき
I participated with my husband, daughter, and middle school grandson. The sandbar wasn't at low tide, but it felt safe in the shallow water. I wanted to try stand-up paddleboarding (SUP) too, so we all enjoyed it as a family. Later, my husband and I watched our daughter and grandson enjoy snorkeling from the boat, and it was so much fun! They were thrilled to see many turtles.
Above all, I was very satisfied with the staff member who spoke Japanese; she explained everything clearly and interestingly. My daughter and grandson both said they want to do it again! Thank you for all your help.
主人と娘と中学生の孫と参加しました。サンドバーは干潮ではなかったけど、浅瀬で安心感がありました。SUPは私もやってみたかったので家族で楽しみました。その後シュノーケルは私と主人は船から娘と孫が楽しんでいるのを見てましたが、とっても楽しかった!亀をたくさん見れたと大喜びでした。
何より日本語の話せる女性のスタッフが分かりやすく面白く色々話をしてくれとても満足でした。
またやりたい!と娘も孫も言ってます。
色々お世話になりました。
Aloha! This is Captain Bruce's Heavenly Ocean Tour. Thank you very much for participating in the tour with your family. I am very happy to hear that everyone enjoyed the tour. Additionally, receiving the title "Best Staff!" is a great encouragement for us, and we will continue to strive to ensure that everyone has a wonderful experience. We hope you will come back to this heavenly ocean again. We are looking forward to that day with all our hearts.
アロハ!キャプテンブルース天国の海ツアーです。この度はツアーにご家族でご参加頂きましてありがとうございました。
皆様それぞれにツアーを楽しんでくださいましたご様子をお聞きして大変嬉しく思います。また”スタッフ最高!”というタイトルを頂いたこと、これからの励みにして引き続き皆様に楽しんで頂けるようスタッフ一同邁進していきたいと存じます。是非また皆様でこの天国の海にお越し下さい。その日を心よりお待ちしております。
| Rating: | |
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| Packages: | 早朝プラン(2023年6月30日~9月1日、9月25日~30日のご参加) |
| Attended as: | Families |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/29 |
Reviewed by: Kara
I cant stop thinking about how at peace this day was! Wish to be back on the sandbar.
Come back soon! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon All-Inclusive Tour w/ Lunch, Banana Boat & Bumper Tube |
| Attended as: | Friends |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/29 |
Reviewed by: Shannon P
The crew on this boat is AMAZING! They will make you feel so welcome and right at home. Like you are traveling with old friends. We had a great time and saw a ton of beautiful fish around the reef and even more turtles. We had our one year old son with us and the crew could not have been better and more caring about us having the best possible experience. HIGHLY recommend this tour!!!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/27 |
Reviewed by: シェリー
I think it's completely not worth the 20,000 yen per person, even considering that it's a natural phenomenon and the sand may not appear. It says that meals are included, but even in the morning, there wasn't even coffee, just a sweet donut and some bad juice mixed with water. My daughter and I participated in snorkeling, but the sea wasn't that beautiful, and there were no fish. When I asked the Japanese woman in charge, she bluntly said that there were fish a little further away by the coral, but we were told not to go beyond the coral, so we ended up not seeing many fish and our satisfaction level was zero.
It seemed like you could also do stand-up paddleboarding and kayaking, but once everyone used them, they didn't pass them on to the next person, so I only got to ride for a little bit about 10 minutes before the meeting time. I think they should either set a usage time or increase the number of equipment available. Other newlyweds looked bored floating on the rest boards in the sea, and it was really sad to see.
I will never participate again, and I think anyone considering joining should just pay for a different beach instead of this. I really want my 40,000 yen back!! (laughs)
自然現象だからサンドが現れないのは仕方ないとして、1人約2万円払って行く価値は全くないと思います。
食事付きと記載されていますが、朝なのにコーヒーすらなく甘ったるいドーナツ1つと水で溶かした不味いジュースかお水でした。
娘と2人でシュノーケルの参加でしたが、海もそこまで綺麗ではなく魚もいないし、主催の日本人女性に聞いたら少し離れたサンゴの所に魚がいると無愛想に言われました。
ですが、サンゴより向こうは行かないで下さいって言われたので結局魚はあまり見れず満足度はゼロでした。
その他サップやカヤックが出来るようでしたが、みなさん一度使うと中々次の人にまわさないので、結局集合時間の10分前にちょこっと乗れたくらいです。
使用時間を決めるか、もっと増やすか改善するべきだと思います。
他の新婚さんも海に浮いている休憩するボードにつまらなさそうにしていて、とても可哀想でした。
もう2度と参加しませんし、参加を考えてるみなさんもお金払わなくても普通に別の海に入った方が満足出来ると思います。
ほんと4万円返して欲しい!!笑
We are very sorry to hear that your experience with the KBOS tour did not meet your expectations. The weather and sea conditions, such as water levels, vary daily and are beyond our control, but we hope you were still able to enjoy the natural beauty of Hawaii during the tour. Our tours welcome participants from various countries and cultures. We aim to create an atmosphere where everyone can share their experiences at the sandbar and enjoy activities together without strict time limits, making it easy for guests to interact with the crew. However, it seems that there wasn't enough time for activities during your tour. Regarding meals, we provide sandwiches in the afternoon, while the morning tour includes pastries like donuts or muffins. We need to reconsider how we communicate meal options to make it clearer for our customers, rather than just stating "meal included." We will share your valuable feedback internally and strive to improve our tours. Thank you for your input.
Sincerely,
The KBOS Staff
この度はKBOS ツアーにご参加頂きましたがご期待に沿えない体験となってしまった様で大変残念で申し訳なく思っております。天候や水位など海の状況は日々異なりコントロール出来ませんが、その様なハワイの自然を楽しんで頂ければと思い日々ツアーを催行させて頂いております。また私どものツアーには色々な国、文化の方が参加して下さっております。サンドバーでの体験を共有して頂き、アクティビティにつきましても皆さんで声を掛け合いながら共有し、利用時間等を設けずゆったりと楽しんでもらえるツアーを目指しておりクルーにも声かけやすいような雰囲気作りを目指しているのですが、、アクティビティにあまり時間が取れなかったのですね。お食事につきましては午後はサンドウィッチを提供しておりますが午前のツアーはドーナツもしくはマフィンなどのペースとリーとなっております。”食事付”とだけの記載でなくもっとお客様にわかり易いよう内容を記載するなどもう一度考えなければいけないですね。今回頂きましたご意見は社内で共有させて頂き、一層より良いツアーの催行にむけて努力させて頂く所存です。貴重なご意見を頂きありがとうございました。 KBOS スタッフ一同
| Rating: | |
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| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/05 |
Reviewed by: Jared
We had the best time during our time at the Kaneohe Bay Sandbar Ocean Sports Adventure. The live music (an experience in itself) really sets the tone for the day. The staff were friendly and helpful. One of the crew members told me to step on him to get into the kayak. Because he was shorter, he was underwater, while I used him as stairs. And we actually had to do this twice, because I flipped out on the first try. We purchased the package that included the bumper tube ride, and I must admit I misjudged our driver, who I think was the boat captain. For some reason, I was under the impression that she was going to take us us a mild tour around the bay. This was a prime example of don’t judge a book by its cover. Let me say this clearly: la capitana was all throttle. Honestly, the tubing was the best part of my day. I would recommend this to all. Great time.
Mahalo for sharing your experience! - Team KBOS
| Rating: | |
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| Packages: | Morning Package with Choice of Banana Boat OR Bumper Tube Ride |
| Attended as: | Couples |
| Posted on: | 2023/09/30 |
| Activity Date: | 2023/09/08 |
Reviewed by: てつ
I enjoyed being able to share the same time with members full of exotic charm while enjoying various activities!
色々なアクティビティを楽しめるし、異国情緒溢れるメンバーで同じ時間を教諭できることか楽しかったです!
We are very pleased to hear that you enjoyed the experience and sharing with participants from various countries on our tour. Thank you for joining the tour.
From all of us at KBOS.
私どものツアーには色々な国の方が参加して下さっておりますので異文化の方との体験、共有を楽しんで頂けた様ですね、大変嬉しく思います。ツアーご参加ありがとうございました。 KBOS スタッフ一同
| Rating: | |
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| Packages: | 午前プラン |
| Attended as: | Couples |
| Posted on: | 2023/09/30 |
| Activity Date: | 2023/09/06 |
Reviewed by: nobi-
During snorkeling, we were able to see many turtles up close. The staff kindly taught my wife, who is not a strong swimmer, and they also kept a watchful eye on her, which made us feel safe. Above all, both the captain and the staff spoke Japanese well, and there were also Japanese staff members, which added to our sense of security. This is a recommended activity if you visit Hawaii. However, due to the tides, it's not guaranteed that sandbars will appear as shown in the promotional photos, so you might need to be a little cautious about that.
シュノーケリングでは、沢山の亀が近くで見られました。泳ぎの苦手な妻にも親切に教えてくれて、また、安全を見守ってくれているので安心です。何より、キャプテンもスタッフも日本語が上手な上に日本人スタッフもいて、安心度合いが違います。ハワイに行ったらオススメのアクティビティです。ただし、潮の満ち引きの関係もあるのでイメージ写真の様なサンドバーが現れるとは限りませんのでその辺は少し注意が必要かもしれません。
Aloha! This is Captain Bruce's Paradise Ocean Tour. Thank you very much for joining the tour with your wife the other day. I sincerely apologize that you were unable to encounter a sandbar like the one in the photo. Nonetheless, I truly appreciate your kind words about snorkeling being a safe and recommended activity. We would be delighted if you could come visit us again. All of our staff are looking forward to that day from the bottom of our hearts.
アロハ!キャプテンブルース天国の海ツアーです。先日は奥様とご一緒にツアーにご参加頂きまして本当にありがとうございました。
写真のようなサンドバーと遭遇して頂けなくて本当に申し訳ございません。それでもシュノーケリングを安心でお勧めのアクティビティとお褒め頂き本当に感謝しております。
またぜひ遊びに来ていただけると嬉しいです。その日をスタッフ一同心よりお待ちしております。
| Rating: | |
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| Packages: | 早朝プラン(2023年6月30日~9月1日、9月25日~30日のご参加) |
| Attended as: | Couples |
| Posted on: | 2023/09/30 |
| Activity Date: | 2023/09/27 |
Reviewed by: かずはる
I participated in this tour during my honeymoon in Hawaii for the first time. I compared many sandbar tours, but I decided on this one because it offered both sandbar and snorkeling with plenty of time to enjoy both in the best conditions! In the end, it was a great choice!!!
There were two boats, one with Japanese support and one with English support, and the explanations in Japanese made it even more enjoyable!
The sandbar was just at high tide, so the water was about waist-deep, but it was very beautiful, and the staff took lots of photos for us! The time spent there was more than enough, and we even had time to practice snorkeling!
After that, we were taken to a spot where we could see sea turtles, and even though it was from the boat, we could see them perfectly!
Finally, we had the snorkeling experience. We were able to see many fish while circling around a large coral reef. They provided fins and life jackets, making it very enjoyable even for beginners, so I highly recommend it. There was plenty of time for this as well, and it was fantastic.
The hamburger for lunch was, of course, excellent. By the way, I wore marine shoes, but I ended up taking them off to enjoy the experience, so they weren't necessary!
Lastly, the staff member Yukiko was very kind! It was the best! Thank you so much♪
ハネムーンで初めてのハワイで参加しました。
サンドバーツアーは他にもあり、めちゃくちゃ比較検討しましたが、サンドバー、シュノーケリングで場所を変えるし、時間もたっぷりとってあったので、どちらもベストな状態で楽しめるのではないかと思ったのが決め手でした!結果、大正解!!!
日本語対応のボートと英語対応のボートと2台あり、いろんな説明を日本語でしてくださったのもより楽しめてとても良かったです!!!
サンドバーはちょうど満潮のタイミングだったので、腰くらいまでありましたが、とても綺麗で、スタッフの方がたくさん写真を撮ってくれます!滞在時間も十分すぎるくらいで、シュノーケリングの練習する時間もありました!
そのあとウミガメが見れるスポットに連れてっていただき、船の上からですが、バッチリ見れました!
最後はシュノーケリング体験です。大きな珊瑚礁の周りをまわりながら、たくさんのお魚を見ることができました。フィンとライフジャケットを貸していただき、初心者でもとっても楽しめるのでオススメです。こちらもたっぷり時間があり、最高でした。
ランチのハンバーグももちろん最高です。
ちなみにマリンシューズを履いて行きましたが、脱いで楽しんだので、不要でした!
最後に、スタッフのyukikoさんはとっても親切でした!最高!ありがとうございました♪
| Rating: | |
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| Packages: | BBQハンバーガーランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2023/09/30 |
| Activity Date: | 2023/09/07 |
Reviewed by: Emi
Even those who are not good at swimming can enjoy it!
I was amazed by the beautiful fish that were very close by. I saw angelfish and butterflyfish swimming over the coral, as well as a sea turtle popping its head out of the water and a stingray flapping its fins. Yukiko, who guided us in Japanese, was very interesting, and the captain and all the staff were kind. The hamburger lunch was also very delicious. It was the end of September, but it was quite cold, so it's a good idea to bring a warm jacket for comfort.
泳ぎが苦手な方でも楽しめます!
すごく近くに綺麗な魚がたくさんいて感動しました。エンゼルフィッシュ、チョウチョウウオが珊瑚の上を泳いでいたり、ウミガメが海から顔を出す姿、エイのピチピチ鰭を出す姿も見ることができました。日本語で案内をしてくれたユキコさんもとても面白くて、キャプテンやスタッフ皆さん親切でした。ハンバーガーランチもとても美味しかったです。9月末でしたが結構寒かったので暖かい上着も持っておくと安心です。
| Rating: | |
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| Packages: | BBQハンバーガーランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2023/09/30 |
| Activity Date: | 2023/09/28 |
Reviewed by: p−j
I went at the timing of the lowest tide during my stay, and it was about waist-deep. The staff mentioned it was shallow, so it might not be possible to see the sandy beach. However, even from a distance, the color of the sea here is completely different, which makes the journey exciting. I was wondering where we would do stand-up paddleboarding, so it was quite understandable.
The edge of this reef is a coral reef (with steep cliffs), and there are many sea turtles there. Everyone swims along with the staff, so it's safe to observe (though it gets a bit congested... (laughs)). Sometimes they come close to the surface for air! (The staff said I was lucky.) Of course, we shouldn't touch them.
Unfortunately, my camera malfunctioned halfway through, and I couldn't take any pictures of the sea turtles, which was disappointing, but I was able to remember it well, so that was enough for me.
The cheerful and energetic staff, delicious spam onigiri, and fun activities... I had a wonderful experience.
滞在中最も干潮になるタイミングで行きましたが、それで腰ぐらいの深さでした。スタッフさんは浅いよ〜っておっしゃっていたので砂浜が見えることは無いのかもしれません。ただ遠くから見てもここだけ全く海の色が違うので向かう途中からワクワクします。そもそもサップをどこでやるんだろう?と思っていたので、まあ納得でした。
この岩礁の縁は珊瑚礁になっていて(切立った崖)そこにウミガメが沢山います。スタッフさんについて皆並んで泳ぎますので危なげ無く見学できます(ちょっと渋滞しますが…(笑))たまに呼吸で浮かんで近くに来ることも!(ラッキーだよとスタッフさんに言われました)もちろん触っちゃいけません。
今回途中でカメラの調子がおかしくなってウミガメを全く撮る事ができず残念でしたが、記憶にはしっかり残せたので十分です。
明るくて元気なスタッフさん達、美味しいスパムおにぎり、楽しいアクティビティ…素晴らしい経験をさせてもらえました。
Aloha! This is Captain Bruce's Paradise of the Sea Tour. Thank you very much for participating in the tour the other day.
I sincerely apologize for not being able to encounter the sandbar with the beautiful beach that you were looking forward to. I'm also very sorry to hear that your camera was acting up.
Still, I am very pleased to hear that you had a wonderful experience. I believe the sea turtle that came close to you brought some lovely luck.
Thank you very much for the beautiful photos and your review.
アロハ!キャプテンブルース天国の海ツアーです。先日はツアーにご参加頂きまして本当にありがとうございました。
楽しみにされてました砂浜の見えるサンドバーに遭遇頂けず本当に申し訳ございませんでした。またカメラの調子がおかしくなったとのことで本当に残念でしたね。
それでも素晴らしい経験とおっしゃっていただき大変嬉しく思います。近くによって来たウミガメがきっと素敵な幸運を運んでくれたかと思います。
綺麗なお写真とレビュー本当にありがとうございました。
| Rating: | |
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| Packages: | 早朝プラン(2023年6月30日~9月1日、9月25日~30日のご参加) |
| Attended as: | Couples |
| Posted on: | 2023/09/29 |
| Activity Date: | 2023/09/27 |
Reviewed by: みぃ
I chose the day with the lowest tide during my trip to Hawaii and made a reservation, but at the lowest point, the water was up to my knees.
Since it was an early morning course, it was cold! The water felt quite cold until I got used to it.
We headed to the sandbar on two boats, and our boat spent about an hour taking photos and enjoying stand-up paddleboarding freely. The last hour was for snorkeling. We were able to see several sea turtles! They swam very close to us! It was a bit disappointing that the water where we were snorkeling was a little murky, but I was very satisfied because I got to see so many sea turtles. For those who can't swim, the guide provides solid support, so there are no issues.
On the boat, there were self-service rice balls, snacks, and drinks. I was very grateful for the hot drinks.
Most of the participants were Japanese. It became a wonderful memory!
ハワイ旅行の日程の中で1番潮の引いている日にちを選んで予約しましたが
1番浅い時で膝ぐらいまでありました。
早朝のコースだったので寒かったです!
水も慣れるまでは冷たく感じました。
2つのボートでサンドバーへ向かい、私達のボートは
最初に約1時間弱、サンドバーで写真を撮ったりSUPに乗ったりと各々自由に過ごしました。
後半の1時間弱がシュノーケリングでした。
海亀を何匹も見ることができました!すぐ近くで泳いでくれます!
シュノーケリングしていたところの海水は少し濁っていたのが残念でしたが
たくさん海亀を見ることができたので大満足です。
泳げない人はガイドさんがしっかりサポートしてくれるので問題ありません。
ボートにはセルフサービスでおにぎりとスナック、ドリンクがありました。
ホットドリンクがあったのがとてもありがたかったです。
参加者はほとんど日本人でした。
とっても良い思い出になりました!
Thank you for participating in the Captain Bruce's Paradise of the Sea tour. We sincerely apologize for not meeting your expectations regarding the sandbar and sea conditions. We truly appreciate your kind words that it still became a good memory despite those conditions. We hope that many happy moments come your way, especially for you, who encountered many sea turtles. Mahalo!!
キャプテンブルース天国の海ツアーです。この度はツアーにご参加頂きましてありがとうございました。
サンドバーや海のコンディションにはご満足いただけず大変申し訳ございませんでした。 そのようなコンディションでも良い思い出になったとおっしゃっていただき本当にありがとうございます。多くの海亀に遭遇されたみぃ様にたくさんのHAPPYが届きますように。マハロ!!
| Rating: | |
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| Packages: | 早朝プラン(2023年6月30日~9月1日、9月25日~30日のご参加) |
| Attended as: | Couples |
| Posted on: | 2023/09/28 |
| Activity Date: | 2023/09/26 |
Reviewed by: のり
The tour was mostly made up of Japanese people. There were a few crew members who could speak Japanese, and after the English explanation, there was also a Japanese explanation, so even someone like me, who is not good at English, was able to enjoy it with peace of mind. Even though I can't float with a life jacket, I was able to participate in snorkeling thanks to the life jackets provided! There was also practice time for those who are not good at swimming, so everyone, including those who said they were not good at swimming, participated. There were many fish, and I was able to swim with the honu, making it an amazing experience.
ツアーは日本人が大半でした。
クルーの人は日本語が話せる方が数名いて、英語の説明のあと、日本語の説明もあったので、英語が苦手なわたしでも安心して楽しむことが出来ました。
カナヅチで浮くことも出来ないわたしでも、ライフジャケットがあったのでシュノーケリングにも参加できました!泳ぎが苦手な人の為に練習時間もあったので、同じく泳ぎが苦手と言っていた方も含めて全員が参加していました。
魚もたくさんいて、ホヌと一緒に泳ぐことができて、最高な体験が出来ました。
Aloha! This is Captain Bruce's Paradise of the Sea Tour. Thank you very much for participating in the tour the other day.
For those who are trying snorkeling for the first time, we provide practice time to learn how to wear the mask and other essentials. Of course, since this is a water sport, it's important not to push yourself too hard, but our staff is always nearby, so please feel free to try it out like you did, Nori. I'm really happy to hear that you were able to swim with the honu.
Please come back to visit the honu again. We are looking forward to that day with all our hearts.
アロハ! キャプテンブルース天国の海ツアーです。 先日はツアーにご参加頂きありがとうございました。
このツアーではシュノーケル初挑戦の皆様のためにマスクのつけ方等々の練習時間を設けさせて頂いております。もちろんマリンスポーツなので無理は禁物ですが、常にスタッフもそばで待機しておりますので、のり様の様に安心してトライされてみてください。ホヌと一緒に泳げたんですね。素敵なお時間を過ごして頂けて本当に嬉しいです。
またホヌ達に会いに遊びにいらして下さい。その日を心よりお待ちしております。
| Rating: | |
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| Packages: | 午前プラン(2023年6月30日~9月1日、9月25日~30日のご参加) |
| Attended as: | Couples |
| Posted on: | 2023/09/27 |
| Activity Date: | 2023/09/25 |
Reviewed by: やあ〜
The shuttle from the hotel was lively and filled with fun conversations, and we arrived at the port in no time! The weather was great, and the ocean was beautiful! We participated in snorkeling and stand-up paddleboarding. During snorkeling, they taught us how to swim, and we were able to see many fish and sea turtles. The staff were very friendly, and it was a lot of fun! I will definitely join again when I come to Hawaii!
ホテルからの送迎もわきあいあい面白トーク炸裂であっという間に港に到着!天気も良く、海がとても綺麗!!私たちはシュノーケルとサップに参加しました。シュノーケルでは泳ぎ方から教えてくれ、たくさんの魚と海亀も見ることができました。スタッフの方がとても気さくでとても楽しかったです!またハワイに来た際は参加します!
Aloha! This is Captain Bruce's Paradise of the Seas Tour. Thank you very much for participating in the tour the other day. Hearing you say "I want to participate again" is the most delightful thing and will motivate us moving forward. Until the day we meet again, our entire staff will work hard to ensure you can enjoy an even more evolved tour. A hui hou!
アロハ!キャプテンブルース天国の海ツアーです。先日はツアーにご参加頂きましてありがとうございました。
”また参加したい” その一言が何よりも嬉しいですし、これからの励みになります。
次回お会いするその日までより進化したツアーを楽しんで頂けるようスタッフ一同頑張っていきたいと思います。A hui hou!
| Rating: | |
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| Packages: | 午後プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2023/09/25 |
| Activity Date: | 2023/09/23 |
Reviewed by: Lianne
We had a great time ! We were able to try everything at our trip from snorkeling, paddle boarding and just relaxing in their floating pad ! The crew was very helpful, we added transportation and it was such a convenience to be pick up from the hotel and had a ride back also.
Mahalo for the review! - Team KBOS
| Rating: | |
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| Packages: | Morning Standard Package |
| Attended as: | Families |
| Posted on: | 2023/09/24 |
| Activity Date: | 2023/09/22 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for joining Captain Bruce's tour for the third time.
We apologize for not being able to show you the view of the sandbar emerging from the sea surface. Despite that, we are truly grateful to hear that you were able to enjoy snorkeling and see fish, coral, and turtles, as well as enjoy stand-up paddleboarding.
Thank you for your feedback regarding the temperature on the bus during your last visit. We are always mindful of such comments from our customers, but we apologize for not meeting expectations during your previous participation. We have reconfirmed internally to ensure that you can continue to have a comfortable experience like this time.
Once again, thank you for taking the time to provide your valuable review amidst your busy schedule. We will continue to strive to make Captain Bruce's Heavenly Sea Tour a memorable experience for you, and we hope to see you again next time.
キャプテンブルースのツアーへ3度目のご参加をいただき、誠にありがとうございました。
サンドバーが海面から現れている景色をご覧いただけず、申し訳けございませんでした。
そのような中、シュノーケリングでは、魚やサンゴ、カメも見ることができ、SUPもお楽しみいただけたとおっしゃっていただけるということは、本当にありがたく感謝いたします。
前回ご参加時のバス内での温度についてご指摘いただきありがとうございます。お客様からご指摘を受けていることですので常に気を付けておりますが、前回ご参加時には行き届かず申し訳ございませんでした。今回のように引き続き快適にお過ごしいただけるよう社内で再確認をいたしました。
重ね重ね、お忙しい中、貴重なレビューをお寄せいただきありがとうございました。
今後もキャプテンブルースの天国の海ツアーが、お客様の心に残るひと時になるよう心を込めて努めてまいりますので、次回もご参加いただけることをスタッフ一同願っております。