Reviewed by: East coast bistors
Although we arrived at the site early to do paper work and all, the office staff were rude. When I asked a question I was given a short snappy reply with th a quick closure of the sliding window on my face. No further questions could be asked afterwards. At the end during payment transaction for pictures and videos, they had no record of prior payment for the jumps I made and double charged me. They needed to take the time to answer questions at the beginning or explain the process for charges, or at least take the time to go over the charges as they asked for payments. When I tried to explain that I was being double charged, they got irritated that I didn't let them know at the beginning. They are running a high risk business, therefore they need to demonstrate complete confidence and accuracy to customers in all aspects of the business from the beginning to the end.
| Rating: | |
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| Packages: | 2017 - Ultimate Tandem Skydive [14,000ft - 15,000ft] |
| Attended as: | Families |
| Posted on: | 2017/05/30 |
| Activity Date: | 2017/05/21 |
Reviewed by: Dusti
Pilot was awesome.answered my many questions. Scenery was gorgeous
| Rating: | |
|---|---|
| Packages: | Single Passenger Scenic Ride |
| Attended as: | Solo Travelers |
| Posted on: | 2017/05/26 |
| Activity Date: | 2017/05/23 |
Reviewed by: Dusti
Wicked cool Will be doing it again.The insteuctors were awesome.
| Rating: | |
|---|---|
| Packages: | 2017 - Regular Tandem Skydive [8,000ft to 10,000ft] |
| Attended as: | Families |
| Posted on: | 2017/05/26 |
| Activity Date: | 2017/05/23 |
Reviewed by: アッキー
It was an early morning gathering, but skydiving cleared my sleepiness. The weather was perfect with clear skies, and although I was nervous since it was my first time, it became a fun memory.
早朝早い時間の集合でしたが、スカイダイビングして眠気もすっきりしました。
天気も快晴で申し分のないコンディションでした。
初めてで緊張しましたが楽しい思い出になりました。
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Couples |
| Posted on: | 2017/05/26 |
| Activity Date: | 2017/03/19 |
Reviewed by: Jill
My brother and I have long been shark fans. As a keen diver I've seen the occasional reef shark but wanted to see something bigger. We went out on the boat (limited to 6 of us) and after a short ride arrived at the site where we spent probably half an hour by the boat (holding onto the lines) then free swimming and diving with Galapagos and Sandbar sharks (around 40 at one point but always at least 15 around us at varying depths). There were multiple times when we could have touched one with a flipper they were that close but we didn't feel threatened at all (although i would be lying if I said we weren't a bit scared). There was only one shark that bared his teeth to us which was amazing to view and again not threatening. The staff made us feel very safe and are very passionate about the sharks. I've dived around the world but never come across an opportunity to swim with this many large sharks in the wild. I cannot recommend this enough. #HelpSaveSharks
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2017/05/24 |
| Activity Date: | 2017/05/21 |
Reviewed by: Peggy
This was an amazing experience. The staff was so helpful and entertaining. We heard a lot of historic info about the farm and its operatiion along the way. The equipment , platforms, rope bridges, and rapeling lines were awesome. The views were absolutely breathtaking! It was one of my favorite activities I did while on the island!
| Rating: | |
|---|---|
| Packages: | Zipline Adventure |
| Attended as: | Friends |
| Posted on: | 2017/05/24 |
| Activity Date: | 2017/05/15 |
Reviewed by: shiii
Since it was our honeymoon, I wanted to do something unforgettable, so I decided to participate. Right after signing up, I was anxious and worried about accidents and various things, but now I realize those worries were completely unnecessary. It was truly exhilarating, and you can enjoy views that can only be experienced through skydiving! My husband, who dove with me, and I are happy to share that emotional experience together for years to come. If anyone is hesitating, I definitely recommend participating!
ハネムーンだったので何か一生忘れられないことがやりたいと思い参加することを決めました。申し込んだ直後は事故とか色々考え不安になっていましたが、今となっては全くそんな心配いらなかったなとおもいます。本当に気持ちよくて、スカイダイビングでしか味わえない景色を堪能できます!また一緒にダイブした夫とこれからずっとあの感動体験を共有できるのが嬉しいねと話しています。迷っている方がいたらぜひ参加することをオススメします!
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Couples |
| Posted on: | 2017/05/21 |
| Activity Date: | 2017/05/17 |
Reviewed by: マミー
I participated in a two-hour course with my two nephews! Riding while being blown by the refreshing breeze in the mountains, valleys, and by the sea felt amazing! I was moved by the grandeur that you can’t experience in Japan. The horses were smart and already knew the course so well that they sometimes stopped to eat grass, but if you call out "NO! DON'T!" they lift their heads right away. They are all gentle horses suitable for beginners, so it's reassuring. It might be a bit lacking for those who have experience riding. However, one challenging part was the anxiety of getting there… Since there was no shuttle service, I had to figure out how to take Bus 55 from Waikiki to Ala Moana to Kamehameha Highway, which took about an hour and a half to get to Kualoa Ranch. I think the nervous excitement leading up to that was a good memory in a way! I'm really glad I chose this experience.
甥っ子2人を引き連れて2時間コースに参加!
山に谷に海に 爽やかな風に吹かれながら 乗馬が出来るのは とても気持ちが 良かったです! 日本では、絶対に味わえない 壮大さに感動しました。 お馬さんも賢くて もはや 人が操らなくても コースを熟知してて、時々草を食べることもありますが すぐに NO! DONT! と声をかければ顔を上げてくれます。初心者向けの優しいお馬さんばかりなので安心です。 乗馬体験のある人には少し物足りないかもです。 ただ、ひとつ 大変だったのは到着するまでの不安… 送迎なしのブランだったので、自力で調べワイキキ アラモアナからザ バス55番に乗ってカメハメハハイウェイー行き クアロアランチまで、約1時間半かけて行きました。 それまでのハラハラドキドキもある意味 いい思い出かな?と思ってます♪
このブランを選んで本当に良かったです。
| Rating: | |
|---|---|
| Packages: | 映画ロケ地+山+海コース<2時間/現地集合・解散> |
| Attended as: | Families |
| Posted on: | 2017/05/20 |
| Activity Date: | 2017/05/07 |
Reviewed by: Jesse S
Ask for Warren! He's the man. Great teacher and very entertaining.
| Rating: | |
|---|---|
| Packages: | 2017 - Ultimate Tandem Skydive [14,000ft - 15,000ft] |
| Attended as: | Solo Travelers |
| Posted on: | 2017/05/19 |
| Activity Date: | 2017/05/16 |
Reviewed by: Marg
Our guide Justin was great,couldn't have had a more informative person. His personality made the tour,along with the way he helped everyone special needs
| Rating: | |
|---|---|
| Packages: | Ultimate Circle Island Adventure with Waimea Valley & Lunch |
| Attended as: | Friends |
| Posted on: | 2017/05/18 |
| Activity Date: | 2017/05/06 |
Reviewed by: Woolley Family
The Ambassador pass was outstanding! The tour guide was perfect, the shows were fabulous. Food was delicious. The whole day was amazing!
| Rating: | |
|---|---|
| Packages: | Ambassador Luau: Premium Show Seating & Guided Park Tour |
| Attended as: | Families |
| Posted on: | 2017/05/18 |
| Activity Date: | 2017/05/16 |
Reviewed by: マリン
I went with the first reservation of the day. I drove there with a rental car, and the location was very easy to find. There wasn't anyone at the reception who spoke Japanese, but showing the voucher was no problem at all. We waited until our scheduled time. You can buy drinks and snacks, and there are plenty of chairs for resting.
They ask you to store your belongings in a locker (it costs $5, and you get back $3 or $2 later), so if you keep your items to just a camera that you can hang around your neck and a wallet, you won't spend unnecessary money.
The horses are very calm, and I think people from children to relatively older adults can enjoy it. It's a leisurely walk that might make your inner thighs a little sore after an hour, but it's quite safe.
We had to wait for about 20 to 30 minutes until everyone was on a horse, so I ended up getting quite sunburned. Also, my clothes became very horse-smelling, so please wear clothes that you don't mind getting that way.
朝一番の予約で行きました。レンタカーで行きましたが、場所はとても分かりやすく、受付に日本語を話せる方はいませんでしたが、バウチャーを見せれば全く問題なし。時間まで待機。飲み物や軽食を買えるし、休憩だけでも椅子もたくさんあります。
ロッカーに荷物を預けるように言われるので(5ドルで後で3ドル?2ドル?戻ります)荷物は首からかけられるカメラやお財布程度にしておけば無駄にお金はかからないです。
馬はとてもとおとなしく、お子様から比較的ご年配の方まで楽しめると思います。1時間でちょっと内モモが痛いかな?というくらいの散歩程度で安心です。
全員馬に乗るまでひたすら20~30分待機、その後出発でしたのでかなり日に焼けてしまいました。後、服がとても馬臭くなりましたのでそうなっても良い服で行ってくださいネ。
| Rating: | |
|---|---|
| Packages: | 山+海コース<1時間>(受付停止中) |
| Attended as: | Couples |
| Posted on: | 2017/05/18 |
| Activity Date: | 2016/05/01 |
Reviewed by: しげさん
It's often said that this is something you should do at least once in your life, and that was absolutely true. We participated as a group of seven, and we were all able to fly on the same plane. The instructors and staff were all cheerful and fun, making for a really enjoyable time. We also requested a camera and video, which I highly recommend as they make for great keepsakes.
人生に1度はやっておいた方がいい事によく挙げられていますが、その通りでした。
7人の大人数で参加しましたが、1つの飛行機で出来ました。
インストラクターもスタッフもみんな明るく楽しくとても楽しい時間でした。
カメラ、ビデオもお願いしてこれも本当にいい記念になるのでオススメです。
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Friends |
| Posted on: | 2017/05/17 |
| Activity Date: | 2017/05/13 |
Reviewed by: Jeannette Halaska
My 1st time and it would be hard to beat anywhere else. Jeremy was great so was Butters my daughter's instructor. They were so fun and excellent instructors. We both celebrated our birthdays so that was definitely worth the money and have great memories for it. The only thing that I think should be emphasized is to not leave with out ID. Maybe a sign or reminder from the instructors??
| Rating: | |
|---|---|
| Packages: | 2017 - Ultimate Tandem Skydive [14,000ft - 15,000ft] |
| Attended as: | Families |
| Posted on: | 2017/05/15 |
| Activity Date: | 2017/05/12 |
Reviewed by: jyuwa
I had always wanted to try it, but since I have a fear of heights, I hesitated until now. However, I made a big decision and participated. I thought I would be more nervous and my heart would race, but it wasn't as intense as I expected when I started my first dive. The free fall from 4,267 meters at a speed of 200 km/h lasted about a minute, and it can be summed up in one word: "fun." It felt so enjoyable that I thought it was too short. The thrill was addictive, and I definitely want to participate again. The views and the excitement were amazing! If you're hesitating, you should definitely join in!
以前からやってみたいとは思いつつ、高い所が苦手で高所恐怖症気味の私なので
今まで躊躇していましたが、一大決心のうえ参加。
もっとドキドキ、心臓バクバクかと思いきや、然程でもなく初ダイブスタート。
4267メートルから時速200kmでの約1分間のフリーフォールは、実際やってみれば
「楽しい」の一言に尽きました。楽し過ぎて短過ぎると感じたくらいです。
病みつきになる楽しさ、是非また参加したいと思います。
景色もスリルも最高!! 迷ってるなら参加すべし!! ですね。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル<1名様申込> |
| Attended as: | Solo Travelers |
| Posted on: | 2017/05/15 |
| Activity Date: | 2017/05/11 |
Reviewed by: Lauren
Learnt so much about the Polynesian way, such an insight. Would definitely come back! The tour guide we had was soooo funny and so informative!
| Rating: | |
|---|---|
| Packages: | Prime Rib Dining, Premium Show Seating & Guided Park Tour |
| Attended as: | Couples |
| Posted on: | 2017/05/15 |
| Activity Date: | 2017/05/11 |
Reviewed by: シカくん
I'm glad I was able to go skydiving in Hawaii, something I've always wanted to do. The views while flying were breathtaking (^_^) There are staff members who understand Japanese, so you can enjoy yourself with peace of mind. I highly recommend it!
ずっとしてみたかったスカイダイビングをハワイでできてよかった。
飛んでいる間の景色も絶景でした(^_^)
日本語のわかるスタッフがいるので安心して遊べます。オススメです!
| Rating: | |
|---|---|
| Packages: | 高度4267メートル |
| Attended as: | Couples |
| Posted on: | 2017/05/13 |
| Activity Date: | 2017/05/10 |
Reviewed by: Jas
Our tour guide Jason was great. Just wished the seats was more comfortable for the long journey. We were able to feel every bump and crack on the road going to PCC, that part i didn't enjoy, even heading back to Waikiki was miserable and rough.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Friends |
| Posted on: | 2017/05/13 |
| Activity Date: | 2017/05/09 |
Reviewed by: Linda E
Great staff, Everything was wonderful. Would definitely recommend.
| Rating: | |
|---|---|
| Packages: | Double Passengers Scenic Ride |
| Attended as: | Couples |
| Posted on: | 2017/05/13 |
| Activity Date: | 2017/04/22 |
Reviewed by: Adrian
Good activities. Well organised
Bus driver/guide was very informative and friendly.
| Rating: | |
|---|---|
| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Families |
| Posted on: | 2017/05/13 |
| Activity Date: | 2017/04/23 |
Reviewed by: HKR
The shark was very gentle (^_^)
I took motion sickness medication, but I still got seasick... lol
I'm glad I was able to have this valuable experience!!!
サメはとてもおとなしかったです(^_^)
酔い止めを飲んで行きましたが、やはり船酔いしました。。。笑
貴重な体験ができてよかったです!!!
ありがとう
Thank you
| Rating: | |
|---|---|
| Packages: | 檻の中から間近で見学!ケージプラン<送迎付き> |
| Attended as: | Friends |
| Posted on: | 2017/05/13 |
| Activity Date: | 2017/04/18 |
Reviewed by: Beth Navarro
Our trail guides Angie & Noe were absolutely the best. Very attentive to everyone's needs. The horses were great and the sunset was a WOW! Highly recommended
| Rating: | |
|---|---|
| Packages: | Standard Sunset Horseback Ride - Most Popular! |
| Attended as: | Families |
| Posted on: | 2017/05/12 |
| Activity Date: | 2017/05/09 |
Reviewed by: まいケル
This time, my 11-year-old son and husband participated. Neither of them speaks English, but they decided to join based on some reviews that said you could manage with just the atmosphere (laughs). Fortunately, they were in a group with a Japanese person who could speak English, so they were able to enjoy themselves without any worries!
My son, being lighter, couldn't make it to the end and had to turn back a few times, and he also struggled to climb the rope all the way to the top due to lack of stamina. However, it seems that the staff helped him each time, and he was able to enjoy it until the end.
When I asked what was the most fun part of the trip, he said it was the zip line! He really enjoyed it. He said he wants to do it again when we go to Hawaii!
今回は11歳の息子と主人が参加しました。
2人とも英語は喋れず何となく雰囲気で出来ると言う書き込みを信じ(笑)参加☆
運良く英語が話せる日本人と一緒の組みだったので、その心配もなく思いっきり楽しめたみたいです‼︎
息子の方は体重が軽い分最後まで行き着かず戻ってしまったり、体力がなく最後までロープを登り切れず…ってことが何度かあったみたいですが^^;その都度スタッフの方が手伝ってくれたみたいで最後まで楽しめたみたいです。
今回の旅で何が一番楽しかった??って聞いたらジップライン‼︎って言う程楽しかったみたいです。
またハワイに行ったらやりたい‼︎って言ってます^^
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Families |
| Posted on: | 2017/05/10 |
| Activity Date: | 2017/05/05 |
Reviewed by: jyym
My daughter said she wanted to ride a horse, so I did some research and found good reviews about this place, so I made a reservation. On the day of our visit, we arrived in about an hour by rental car. Our family of four started on time. We rode along the coast and into the woods. There were moments when the horses stopped to eat grass, but generally, they followed the horse in front of them. We returned to the coast, where we took many photos. We rode for just over an hour. All the staff were cool women. Our guide was Jessie. As soon as we finished, she took two horses to practice polo. Tips were separate, so I had prepared some, but she left quickly, and when I asked another staff member to give it to her, they called her back. It’s a bit challenging to get there without a car, but it’s a wonderful place! I definitely want to go again and ride a horse! On the way back, we even saw a beautiful rainbow, making it an unforgettable day! 😊
娘が馬に乗りたいと言うので調べたところ、こちらの評判が良かったので申し込みました。
当日はレンタカーで1時間程で着きました。
家族4人で時間通りにスタートしました。海岸を通り林の中へ。途中馬たちが草を食べ出し止まってしまうこともありましたが、基本的には前の馬に付いて歩いてくれます。また海岸に戻り、そこで写真を何枚も撮って頂きました。
1時間強は乗っていました。スタッフは皆格好いい女性です。私たちの担当はジェシーさん。私たちが終わるとすぐに、2頭の馬を連れ、ポロの練習に行かれました。チップは別途となっていたので、用意していたのですが、すぐに行かれてしまい、他のスタッフに「渡して下さい」と言うと、呼び戻してくれました。
車がないと行かれないので、ちょっと大変ですが、素晴らしいところです‼是非また行って、馬に乗りたいです❗
帰りはきれいな虹も出て、忘れられない1日になりました~☺
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2017/05/10 |
| Activity Date: | 2017/05/04 |
Reviewed by: 初ハワイの竹ちゃん
I joined on a whim, but when the flight to the sky began, I was stiff with fear at the moment the airplane door opened, and my heart was racing. However, once I was flying, the blue sea spread out below and the pleasant breeze made it all a wonderful experience. I definitely recommend the 4260m jump for those who will participate in the future. I even bought the video!
勢いだけで、参加したものの いざ 上空へのフライトが、始まり、インストラクターのブラックジョークに加え、飛行機のドアが、開いた瞬間 顔が、硬直して 心臓バクバクだったが、飛んでしまえば、、眼下に広がる 青い海 気持ちの良いかぜ
何もかもが、素晴らしい体験でした。是非、これから参加される方は、4260mお勧めします 動画も購入しちゃいました
| Rating: | |
|---|---|
| Packages: | 高度4267メートル<1名様申込> |
| Attended as: | Solo Travelers |
| Posted on: | 2017/05/09 |
| Activity Date: | 2017/05/06 |
Reviewed by: Taylor
We loved our experience! The instructors were professional, informative and made us feel safe. We were able to see several Galapagos sharks and a barracuda even joined us at one point. And the whole experience was captured through pictures available for purchase afterwards. Overall, our group had an amazing experience and would definitely recommend to others!
| Rating: | |
|---|---|
| Packages: | Pelagic Shark Dive Tour |
| Attended as: | Friends |
| Posted on: | 2017/05/09 |
| Activity Date: | 2017/05/06 |
Reviewed by: パラオまたいきたーい
This was my second time, and it was my husband's first time skydiving! There was someone who spoke Japanese, so I didn't have any trouble understanding anything. The instructors were all friendly, and we had a great time! ╰(*´︶`*)╯♡
私は2回目で、旦那さんははじめてのスカイダイビングでした!日本語を話せる方がいたのでわからないことはありませんでした。インストラクターの方もみなさん気さくで楽しい時間を過ごせました╰(*´︶`*)╯♡
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Couples |
| Posted on: | 2017/05/09 |
| Activity Date: | 2017/05/05 |
Reviewed by: ケンイチ
I went with my wife and daughter. The one and a half hours felt quite long, but being guided by a beautiful instructor through the magnificent highlands made me feel great. The scenery was also incredibly wonderful, and it was a lot of fun. The horses were all very gentle, and even my 9-year-old daughter enjoyed riding. It's a bit far from Waikiki, but I think it's not a problem at all if you have a rental car.
妻、娘 三人と行きました。 一時間半はかなり長く感じましたが、雄大な高原の中を美人さんのインストラクターに案内されて、気分も最高でした。又景色も非常に素晴らしく楽しかったです、馬さんもどれもおとなしく9歳の娘でも楽しく乗馬できました。ちょっとワイキキからは遠いですが、レンタカーが有れば全然問題ないと思います。
ガンストックにお越しいただきありがとうございます。ご家族と楽しい時間を過ごされたと聞いて嬉しいです。またのご来場をお待ちしております。
Thank you for coming to Gunstock, We are happy to hear you had fun with your family. Hope you come back again.
| Rating: | |
|---|---|
| Packages: | 体験コース(1.5時間) |
| Attended as: | Families |
| Posted on: | 2017/05/08 |
| Activity Date: | 2017/05/04 |
Reviewed by: なっつ
I, who can't even ride roller coasters, mustered up the courage to jump. It was truly terrifying; I cried and screamed, and I think I'll never do it again! However, I have no regrets about doing it. I'm glad I did it. My husband, who went with me, says he wants to do it again. You can purchase photos and videos as an option, and I highly recommend buying them. You'll get a good laugh at your own ridiculous expressions (laughs). The view of Hanauma Bay from the sky is incredibly beautiful! (Although I was so scared that I hardly had the presence of mind to look around. Even though I was too terrified to take in the scenery, it's such a wonderful view that the beauty still caught my eye.)
ジェットコースターにも乗れない私が、勇気を振り絞って飛びました。
本当に怖すぎて、泣いたし叫んだし、もう一生やらない!とは思っていますが、
やって後悔はありません。やってよかったです。
一緒に行った主人はもう一度やりたいそうです。
オプションで写真とムービーを購入することができますが、
こちらもぜひ購入をおすすめしたいです。
自分のあまりの変顔に、かなり笑えます(笑)
空から見るハナウマベイはものすごくきれいです!
(ただ恐怖のあまり私は見る余裕がほとんどありませんでした。
見る余裕がほとんどない位おびえているのに、綺麗さが目に入るくらい
すばらしい景色です)
| Rating: | |
|---|---|
| Packages: | 【選べる特典付き】高度4267メートル |
| Attended as: | Couples |
| Posted on: | 2017/05/08 |
| Activity Date: | 2015/08/03 |
Reviewed by: 女性40代
We participated as a couple during the Golden Week in May. It was incredibly fun. I want to do it again. The driver couldn't speak Japanese, but there was someone among the staff during the zip line activity who could speak Japanese. Maybe there happened to be someone in our group who could speak it. They taught us patiently. It's fine even if you only speak English. All the staff were kind.
Definitely bring a camera or smartphone! But make sure to attach a strap so you don't drop it. Or wear pants with zippers? Just make sure you don't drop anything. If you're doing the morning session, you'll finish after 1 PM, so you'll return to Waikiki around 2 PM. We thought we might get hungry, so we had a little donut on the bus. Others didn't seem to eat anything, though (laughs) just for reference.
夫婦で5月のGWに参加しました。最高に楽しかった。またやりたい。
ドライバーは日本語話せませんでしたが、ジップラインをやる時のスタッフの中に日本語ができる方がいました。私たちのグループにたまたま話せる方がいたのかな。丁寧に教えてくれました。英語だけでも大丈夫。スタッフは皆優しい。
カメラもしくはスマホなど絶対持って行った方が良い!でも、落とさないように首にかけられるようにひもをつけてください。それか、チャックのついてるパンツ❓ズボン❓とか。絶対落とさないように。午前にやる方は、終わるのが13時過ぎなのでワイキキに戻るのは14時回ります。私たちはお腹空くかも❓と思い、バスの中でちょこっとドーナツを食べちゃいました。他の方は特に食べていませんでしたが(笑)参考までに。
| Rating: | |
|---|---|
| Packages: | 送迎付き |
| Attended as: | Couples |
| Posted on: | 2017/05/07 |
| Activity Date: | 2017/05/03 |
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Warm Aloha,
Thank you very much for taking the time to post about your experience. We welcome all feedback, overjoyed and unfavorable, this is the best way for us to improve our services as well as the activities offered on our website!
We have forwarded your feedback to the management of Pacific Skydiving Center and they will take the appropriate measures to assure these types of situations do not happen again.
We apologize for any inconvenience you may have experienced. Thank you for the opportunity to serve you on your vacation.
Mahalo Nui Loa,
VELTRA Customer Support