Reviewed by: k.k.
Despite the children's criticism about the silly name, I trusted the positive reviews and decided to participate! It was a great decision! The kids who were complaining ended up getting completely absorbed in learning to snorkel for the first time, and with the help of the fun staff, they lost track of time chasing dolphins. The one reaching for the turtle is my son! It's a bit pricey, but it's definitely worth it!
名前がふざけてるーとの、子供達の批判に負けず、こちらの口コミで好評だったのを信じ、参加させて頂きました!
大正解でした!
文句を言っていた子供達も、夢中で初シュノーケルを習得し、楽しいスタッフさん達に上手く乗せられ〜時間を忘れて、イルカを追っかけてました。
亀の後ろに手が届きそうなのが息子です!
少し高いですが、絶対、大学の方が良いです!
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2015/07/07 |
Reviewed by: Richard Conaway
The captain was professional, first mate was friendly, they were qualified, they tried several ways for us to catch fish, but it just wasn't the day for fishing! We stayed out longer to compensate for fish not biting ~~ the crew gave it their all!
Thanks Ryan! We will get them next time!
| Rating: | |
|---|---|
| Packages: | Shared Charter |
| Attended as: | Families |
| Posted on: | 2015/07/05 |
| Activity Date: | 2015/06/10 |
Reviewed by: クロカズ
When I went to Hawaii, I definitely wanted to interact with wild dolphins! So I decided to join this tour.
There’s a reason why the morning gathering is so early.
I was truly moved when a pod of dolphins appeared right in front of me!
The sea turtles were adorable too!
The local staff kept us entertained until we got off the boat, and I was very satisfied!
So, I booked other tours as well.
ハワイに行ったら絶対にイルカ野生のイルカと触れ合いたい!
と思って参加しました。
朝の集合が早朝なのには訳があるのですね〜〜
目の前にイルカの群が現れた時には感動ものでした!
海亀もかわいい!
現地スタッフの皆さんも、船を降りるまで楽しませてくれて
大満足でした!
なので他のツアーも予約しました
Thank you for participating. We're glad you enjoyed it. We look forward to your next participation!
ご参加頂きましてありがとうございました。お楽しみ頂けて何よりです。またのご参加をお待ちしております!
| Rating: | |
|---|---|
| Packages: | おすすめプラン(2016年3月31日まで) |
| Attended as: | Families |
| Posted on: | 2015/07/05 |
| Activity Date: | 2015/06/13 |
Reviewed by: カンチ
I was a bit concerned about participating with children, but I was grateful for the various accommodations made for us. The dolphins swam from all directions, and it was truly mystical and moving! Since it was a university program, it felt like a class, and the fact that we could graduate at the end was quite interesting!
子供との参加だったので、どうなるかと思いましたが、色々と対応してくださり助かりました。
イルカが本当にあっちから、こっちからとたくさん泳いできてくれて、神秘的で感動しました!
大学というだけあって授業になってて最後は卒業できるというのがなかなか面白かったです♫
Thank you for participating. We're glad you enjoyed it. We look forward to your next participation!
ご参加頂きましてありがとうございました。お楽しみ頂けて何よりです。またのご参加をお待ちしております!
| Rating: | |
|---|---|
| Packages: | おすすめプラン(2016年3月31日まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2015/07/03 |
| Activity Date: | 2015/06/27 |
Reviewed by: ほぅほぅ
We gathered early in the morning while it was still dark. On the ship, the handsome crew entertained us by dancing and singing, but despite going without eating anything in the morning, we only received a single hamburger for lunch. There were no fruits as mentioned in the itinerary either. In the end, there was no hula lesson after disembarking, and we were just taken back to our hotel and dismissed. There was no information provided about the absence of the hula lesson. We returned to the hotel by noon. I felt it was disappointing that, despite paying a high price to participate, the planned itinerary was not followed.
早朝暗いうちから集合。
船ではイケメンのクルーたちが踊ったり歌ったりして楽しませてくれますが、朝から何も食べずに行ったのに、ランチという名のハンバーガー一個だけ。
行程表に書いてあったフルーツもなし。
しまいには下船後のフラレッスンさえもなく普通に送迎されて解散でした。
フラレッスンがないというインフォメーションもなし。
12時にはホテルに帰ってきました。
高いお金を払って参加したのに、予定の行程をこなさないのはどうかと思いました。
| Rating: | |
|---|---|
| Packages: | おすすめプラン |
| Attended as: | Couples |
| Posted on: | 2015/06/18 |
| Activity Date: | 2015/06/17 |
Reviewed by: Marie from Texas
Capt. Mark, Austin, Nate, and Asia were Super Awesome! Friendly crew, informative, patient, helpful and lot's of Fun. So glad I chose this for myself and my three daughters. Will definitely put in a good word to my friends and family. When we visit Hawaii again, I will definitely call on this tour company again. Thank you Asia for the awesome photos of our ocean adventure.
| Rating: | |
|---|---|
| Packages: | Mid-Morning Tour |
| Attended as: | Families |
| Posted on: | 2015/06/17 |
| Activity Date: | 2015/06/12 |
Reviewed by: Shayne
Had a blast!! Loved Marc and his shipmate (I believe her name was Hannah). Very enthusiastic and kind :)
| Rating: | |
|---|---|
| Packages: | Mid-Morning Tour |
| Attended as: | Couples |
| Posted on: | 2015/06/15 |
| Activity Date: | 2015/06/11 |
Reviewed by: sugimoto
I was very satisfied to be able to see wild dolphins and turtles at the same time. The hamburgers served on the boat were also very delicious. The staff were cheerful and made it a fun experience. There were also staff members who spoke Japanese, which was reassuring.
野生のイルカ・かめ
同時にあうことができ大変満足できました。
船上でだされるハンバーガーも大変おいしかったです。
スタッフの方々も陽気な人がいっぱいいるので楽しいです。
日本語の話せるスタッフもいて安心です。
| Rating: | |
|---|---|
| Packages: | おすすめプラン |
| Attended as: | Couples |
| Posted on: | 2015/06/14 |
| Activity Date: | 2015/06/09 |
Reviewed by: vivian
We participated as a family of four with a three-year-old and a five-year-old kindergarteners. I felt reassured to sign up because I read in reviews that it’s fine for small children.
Everyone was excited and looking forward to the departure and arrival at the point. Although there were floating devices, for the little ones with zero swimming experience, there was quite a bit of resistance to entering the sea! As a result, our speed slowed down significantly, and we couldn't catch up with the larger group.
In the end, Dad and the kids gave up and returned to the boat first, while Mom managed to see the dolphins playing for just a moment.
The hamburger for lunch was delicious!
三歳と五歳の幼稚園生を連れて家族4人の参加でした。
口コミで小さい子でも大丈夫ですよって書いてあるため、安心して申し込みました。
出発、ポイント到着までは、皆期待しながら、ワクワクしていました。
浮く道具はあったものの、水泳経験0のちびっ子にとっては、海に入るのがなかなか抵抗があった!お陰で進むスピードがかなり落ちていて、大部隊になかなか追いつけられませんでした。
結局、パパと子供達は諦めて、先に船に戻って、ママ一人何とかイルカ群が遊んでいる姿を一瞬だけと、みることができました。
昼食のハンバーガーはおいしいかった!
| Rating: | |
|---|---|
| Packages: | おすすめプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2015/06/04 |
| Activity Date: | 2014/10/26 |
Reviewed by: Honu
Our guides were very friendly and helpful. We were able to swim next to turtles, dolphins and tons of tropical fish. This isn't the kind of swimming with dolphins in an aquarium where they do tricks for you and kiss you, but it's amazing in itself to see a pod of 30+ dolphins in their natural habitat. They came as close as within 10 feet of us in our trip, and turtles were close enough to touch. Lunch was actually delicious!
Overall an unforgettable experience and highly recommended! I would also recommend getting an underwater camera or waterproof iPhone case. We didn't and definitely regretted it.
| Rating: | |
|---|---|
| Packages: | Mid-Morning Tour |
| Attended as: | Couples |
| Posted on: | 2015/05/24 |
| Activity Date: | 2015/05/20 |
Reviewed by: 白井 正
Reservation number #2194069. In the response on March 22, the campaign discount was -$43.04, and the billed amount was $462.98 (57,015 yen), but this month's card charge was 64,970 yen. The fun memories are turning blue. I am waiting for a satisfactory answer after investigation.
予約番号#2194069 3月22日の返信では、キャンペーン割引が -43,04$の請求額は462.98$ 57,015円でしたが 今月のカード請求は64,970円となっていました。楽しかった思い出もブルーになります。調べて納得出来る回答を 待っています。
Thank you very much for participating in the tour.
Regarding the billing amount, it seems there has been some confusion, so I would like to explain.
The amount billed to you, ¥64,970, is for your participation in the prestigious Dolphin University. Prior to that, you had applied for Dolphin Private Junior High School, but it was fully booked, and the fee for that was ¥57,015. We also contacted you via email on May 14, so I would appreciate it if you could check that as well.
Thank you for taking the time to share your valuable experience.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
請求額の件、混乱を招いてしまったようですので、説明させていただきます。
お客様への請求額¥64,970は、ご参加いただきました名門イルカ大学分となっております。
その前にお申込みいただきましたが、満席でご用意ができなかった
私立イルカ中学の代金が¥57,015となっておりました。
弊社から5月14日にメールでもご連絡させていただいておりますので、ご確認いただければと思います。
お忙しいところ貴重な体験談のご投稿誠にありがとうございます。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2015/05/10 |
Reviewed by: なおき
I was able to swim not only with dolphins but also with sea turtles and various fish. I was able to swim much closer than I imagined, so I was very satisfied. The boat ride was a bit long, so it's better to have motion sickness medication. There were quite a few people feeling unwell.
イルカだけでなくウミガメや様々な魚とも泳げました。
想像以上に近いところを泳げたので、
大満足です。船の乗船時間が少し長いので酔い止めはあったほうがいいです。ダウンしてる人がけっこういました。
Thank you for participating. We're glad you enjoyed it. We look forward to your next participation!
ご参加頂きましてありがとうございました。お楽しみ頂けて何よりです。またのご参加をお待ちしております!
| Rating: | |
|---|---|
| Packages: | おすすめプラン(2016年3月31日まで) |
| Attended as: | Couples |
| Posted on: | 2015/05/10 |
| Activity Date: | 2015/04/15 |
Reviewed by: ふーみん
We participated with our family of four (grades 4 and 2) during Golden Week. I had a lot of worries, like waking up early, whether we would get seasick, and if we would really see dolphins, but I gradually relaxed thanks to the guide's high energy. (I didn't feel seasick at all.)
We saw dolphins right after we set sail. It was truly moving. I wanted to swim with them forever. We also encountered turtles and fish. The kids were able to swim with the crew members and had a great time. Even after returning to Japan, we are still excited looking at the photos we purchased.
The experience was definitely worth the price. I would love to participate again on our next trip to Hawaii.
GWに 家族四人(小4、小2)で参加しました。
朝も早いし 船酔いしないか 本当にイルカに会えるのかとか、不安がたくさんでしたが、ガイドさんのハイテンションにつられ、だんだんリラックスできました。(船酔いも全くなかった)
イルカには 出港後 すぐに会えました。もう、本当に感動でした。ずっと泳いでいたかったです。
カメやお魚も会えました。子供たちも クルーの方に付き添って泳いでもらえ 充分楽しめましたし、日本に帰ってからも 購入した写真を見て 興奮してます。
価格なりの価値は充分ありました。次回のハワイでも 是非参加したいと思ってます。
Thank you for participating. We're glad you enjoyed it. We look forward to your next participation!
ご参加頂きましてありがとうございました。お楽しみ頂けて何よりです。またのご参加をお待ちしております!
| Rating: | |
|---|---|
| Packages: | おすすめプラン(2016年3月31日まで) |
| Attended as: | Families |
| Posted on: | 2015/05/07 |
| Activity Date: | 2015/05/04 |
Reviewed by: ken3des
I participated in Dolphin University for the first time. The conditions were perfect, and it was an amazing tour where I could swim with a pod of dolphins and sea turtles.
初めて参加したイルカ大学。コンディションも最高でイルカの群れや海亀と一緒に泳ぐ事が出来る最高のツアーです。
Thank you for participating. We're glad you enjoyed it. We look forward to your next participation!
ご参加頂きましてありがとうございました。お楽しみ頂けて何よりです。またのご参加をお待ちしております!
| Rating: | |
|---|---|
| Packages: | おすすめプラン(2016年3月31日まで) |
| Attended as: | Couples |
| Posted on: | 2015/05/06 |
| Activity Date: | 2015/04/15 |
Reviewed by: もちっこ
I was able to see dolphins much closer than I had imagined, and I was very satisfied. Unfortunately, I couldn't see any sea turtles, but I enjoyed the other activities as well. I think it was a well-organized program, and the guide was very skilled. However, if I go again, I might choose the dolphin school because I would like more time with the dolphins. You can purchase photos, but at $60 for a photo where I'm not really in it, I think I might skip it next time. This time, I'm satisfied with the photos of the dolphins I saw.
想像していたよりずっと近くでイルカを見ることができ、大満足です。
残念ながら海亀を見ることはできませんでしたが、その他のアクティビティも楽しめました。
よく出来たプログラムだと思います。ガイドさんもとても上手でした。
ただ、次回行くことがあれば、イルカの時間がもっと欲しいので、イルカ中学の方にしようかなと思います。
写真を購入できますが、あまり自分が写っていないのに60ドルと言うなかなかのお値段なので、次は買わなくても良いかなと思います。今回は自分が見たイルカの写真と言うことで納得していますが。
Thank you for participating. We're glad you enjoyed it. We look forward to your next participation!
ご参加頂きましてありがとうございました。お楽しみ頂けて何よりです。またのご参加をお待ちしております!
| Rating: | |
|---|---|
| Packages: | おすすめプラン(2016年3月31日まで) |
| Attended as: | Solo Travelers |
| Posted on: | 2015/05/06 |
| Activity Date: | 2015/04/28 |
Reviewed by: K.K
I participated due to my wife's wish to swim with dolphins. Although I was somewhat anxious because of the strong winds, I was very satisfied to see them twice. I think the guide did a great job of keeping everyone engaged and having fun. I was worried about seasickness despite taking medication in advance, but perhaps because there were two boats, the rocking was less than I imagined, and it was okay.
イルカと泳いでみたいという家内の希望で参加しました。風が強く多少不安がありましたが、2度も見ることが出来て大変満足でした。ガイドの方も皆が楽しめるよう盛り上げてくれてとても良かったと思います。薬は予め飲んでも船酔いはやはり不安でしたが、二艘船のためか想像より揺れは少なく大丈夫でした。
Thank you for your participation. We are glad you enjoyed it. We look forward to your next participation!
ご参加頂きましてありがとうございました。お楽しみ頂けて何よりです。またのご参加をお待ちしております!
| Rating: | |
|---|---|
| Packages: | 10:30出発プラン(2016年3月31日まで) |
| Attended as: | Families |
| Posted on: | 2015/05/03 |
| Activity Date: | 2015/04/27 |
Reviewed by: agnes
We were picked up at 515am and taken to a marina. A light breakfast was provided consisting of tea/coffee and muesli bars/muffins. We then boarded a boat equipped with snorkling equipment. We had 2 wonderful guides and a photographer. Austin and the young lady guide were great. We were taken across the ocean, saw a few whales before being taken to a phenomenal reef. Beautiful coloured fish and coral to see. The underwater photographer Asia takes photos of you and family snorkling which you then can purchase. The photos are definitely worth it. We saw a heap of dolphins and turtles in their natural habitat. The guide takes you as close to the dolphins as possible. We were then treated to a bbq lunch at around midday. Great for young kids and non swimmers. Wonderful staff. Can't fault this tour. Highly reccommended.
| Rating: | |
|---|---|
| Packages: | Dolphin Snorkel Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2015/05/03 |
| Activity Date: | 2015/04/06 |
Reviewed by: kokata
I won't forget the excitement of being close to the dolphins, but I also won't forget the wonderful view of the mountains from the sea! It became a great memory with the kids ❤️
イルカがすく近くにいたときの感動も、忘れませんが、海から見た山々の景色の素晴らしさも忘れません!子供達とのいい思い出になりました❤️
Thank you for participating. We're glad you enjoyed it. We look forward to your next participation!
ご参加頂きましてありがとうございました。お楽しみ頂けて何よりです。またのご参加をお待ちしております!
| Rating: | |
|---|---|
| Packages: | おすすめプラン(2016年3月31日まで) |
| Attended as: | Friends |
| Posted on: | 2015/04/23 |
| Activity Date: | 2015/04/20 |
Reviewed by: わきみや
It can be cold when you get back on the boat after swimming with the dolphins, depending on the season! Also, you shouldn't expect too much from the lunch burgers. That said, I had a great time and would love to go again!
季節によりますが、イルカと泳いだ後、船にあがったときは寒いです!
また、昼食のハンバーガーはあまり期待しないほうがよいです。
以上をふまえても、とても楽しく、また行きたいと思います!
Thank you for participating. We're glad you enjoyed it. We look forward to your next participation!
ご参加頂きましてありがとうございました。お楽しみ頂けて何よりです。またのご参加をお待ちしております!
| Rating: | |
|---|---|
| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Friends |
| Posted on: | 2015/04/10 |
| Activity Date: | 2015/03/13 |
Reviewed by: MHS
The event that was supposed to be fun turned out differently... The kids got seasick. One dropped out before boarding. Just when we were about to snorkel in the sea, another one got seasick and dropped out. We participated as a group of four, but none of us could get into the water... We only saw dolphins from a distance... However, it seems that a large pod of dolphins came that day, and the other participants were happy. It seemed to be a bit tough for the kids who are not used to traveling.
楽しいはずのイベントが・・・子供たちがバスに酔い。乗船前に一人脱落。シュノーケルつけて海へ!って時に船酔いでもう一人脱落。4人で参加して一人も海に入れず・・・。イルカも遠まきにちょこっとみただけ・・・。
ただ、この日はイルカの大群が来ていたみたいで参加のみなさんは喜んでました。
旅慣れしてない子供にはちょっと厳しいツアーだったようです。
Thank you for participating. It's very unfortunate that everyone couldn't enjoy it. I hope you'll definitely come back for a rematch. Please be sure to bring motion sickness medication next time.
ご参加頂きましてありがとうございました。皆さんでお楽しみ頂けなかったのは非常に残念です。是非またリベンジして頂きたいと思います。その時には酔い止めを是非ご持参下さいね。
| Rating: | |
|---|---|
| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Families with Young Children |
| Posted on: | 2015/04/10 |
| Activity Date: | 2015/03/30 |
Reviewed by: khpapa
I was woken up early in the morning by a wake-up call, and my kids were grumpy as we bounced around on the bus for about an hour. We arrived on the West Coast and set sail with a high-energy instructor and a group of nice guys. To our surprise, we encountered a pod of dolphins just three minutes in, and we were instructed to jump in!
I thought the dolphins would be easy to spot in the clear water since they are large, but visibility was limited, and you couldn't tell they were nearby. Following the instruction to look down, I continued swimming and, sure enough, there was a pod of dolphins right below us! We enjoyed swimming with the dolphins for about ten minutes, wondering if it was really this easy to see them.
Next, we moved to the sea turtle point. There were so many fish that if you fed them, they would swarm around you. Those who wanted to have fun enjoyed marine sports while swimming and spotted sea turtles. It was moving to see them swimming leisurely, seemingly oblivious to the humans around.
I wanted my 5-year-old and 3-year-old to try swimming with the sea turtles, but since it was their first time swimming in the ocean, snorkeling was too much for them, and they quickly got back on the boat. Even from the boat, we could see dolphins swimming right below us and turtles occasionally popping their heads above the surface, making the boat ride itself a great memory. I hope they can practice swimming and try again.
A beautiful photographer was also on board, and she captured stunning photos for us (for an additional fee). Overall, I was very satisfied! However, since we are dealing with nature, there's no guarantee you'll see them, but this tour has a high probability of encounters.
早朝からモーニングコールで起こされ、子供も不機嫌なままバスで揺られること1時間ほど
西海岸に到着し、ハイテンションなインストラクターとナイスガイ軍団とともに出港 なんと3分でイルカの群れに遭遇し、飛び込め!の指示が!
イルカは大きいので澄んだ海の中ならすぐに見えるだろうと思いきや、やはり視界に限界があり、そばにいないとわからない 下を見て!の指示に従い泳ぎ続けると、たしかに真下にイルカのむ群れが!こんなにEasyに見られていいのかと思いながら10分ほど皆でイルカとの遊泳を楽しみました。
さらに移動してウミガメポイントへ。ここは魚がたくさんいて餌をやろうものならそれこそ入れ食い状態。で、楽しみたい人たちはマリンスポーツを楽しみながら遊泳し、ウミガメ発見。人間など眼中にないかのごとく悠々と泳ぐさまに感動しました。
5歳と3歳のこどもがウミガメとの遊泳にチャレンジしてもらおうと思いましたがいかんせんまともに海で泳ぐのが初めてではシュノーケルは無理ですぐに船にあがってしまいました。船の上からでもま真下を泳ぐイルカやたまに顔を水面に出すカメを見ることができ、また、乗船自体もいい思い出になったようです。水泳の練習をして再チャレンジを期待したいところです。
船には美人カメラマンも乗船し、見事な写真の数々をデータにしてもらえました。(別料金)
全体として大満足!ただし、相手は自然なので必ずあえるとは限らないが、このツアーがかなりのか確率で会えるとのことです。
Thank you for participating. We're glad you enjoyed it. We look forward to your next participation!
ご参加頂きましてありがとうございました。お楽しみ頂けて何よりです。またのご参加をお待ちしております!
| Rating: | |
|---|---|
| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Families with Young Children |
| Posted on: | 2015/04/09 |
| Activity Date: | 2015/03/21 |
Reviewed by: mblock
I went out with my brother and it was our first time going to the West Side. we absolutely loved it!
The vessel is brand new and it comfortably accommodates all guest. The crew is very knowledgeable and professional, after the safety briefing they served us a continental breakfast, with a nice variety of fresh fruits and cakes.
By the moment we left the harbor we could already see lots of wild Hawaiian dolphins swimming close to the boat. We were lucky enough to even spot 4 humpback whales, if you are visiting the Island during the winter months you will have big chances of seeing them also.
We've stopped at Makaha Caverns to snorkel. It's absolutely beautiful! The guide was swimming with us around the area and we surrounded by turtles and beautiful colorful fishes.
Lunch was served right after snorkel time, we could make our own sandwiches and choose from barbecue pork, tuna salad, deli meats, cheese, chips and pasta salad. Delicious!
It was a delightful morning, this snorkel tour was amazing! Definitely recommend Hawaii Nautical to everyone seeking for a good time in paradise!
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| Attended as: | Families |
| Posted on: | 2015/04/07 |
Reviewed by: こづれ
Even my older child with pool experience and my second grader managed to keep up. A year later, they still haven't forgotten, so it seems like it will be a lifelong memory.
プール経験のある年長と小2のこどもも何とかついて行けました。1年たっても 忘れていないので一生の思い出になりそうです。
Thank you for participating. We're glad you enjoyed it. We look forward to your next participation!
ご参加頂きましてありがとうございました。お楽しみ頂けて何よりです。またのご参加をお待ちしております!
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| Packages: | 10:30出発プラン(2016年3月31日まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2015/04/06 |
| Activity Date: | 2014/07/21 |
Reviewed by: こたみわ
We participated with our 6-year-old and 1-year-old children. Our older child is not very good at swimming, so they were able to ride on a float and saw many dolphins! Both of us had a great experience ⭐️ We would love to participate again when we visit Hawaii!
うちは6才と1才の子供を連れての参加でした。
上の子は泳ぎが得意ではないので浮輪に乗せてもらい沢山のイルカを見たそうです!親子共に良い体験させてもらいました⭐️またハワイに行った折には参加したいです‼︎
Thank you for participating. We are glad you enjoyed it. We look forward to your next participation!
ご参加頂きましてありがとうございました。お楽しみ頂けて何よりです。またのご参加をお待ちしております!
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| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Families with Young Children |
| Posted on: | 2015/04/05 |
| Activity Date: | 2015/03/14 |
Reviewed by: Maiwayalways1
The staff gets two stars for doing their job but the excursion itself is misleading and therefore gets zero stars. We had three children ages 5, 7 and 9. We unfortunatlely sat in the last two rows of the pontoon and pretty much missed the entire dolphin and whale sightings due to the stingy adults who would immediately stand up and hog the sights with their cameras. One of the sweet staff boys did accompany our 5 and 7 year olds to the front of the boat during the first sighting but then a few adults moved to that same spot to crowd so the kids moved back to the end with us. Complete inconsideration but perhaps I am more conscious of sharing space and views with others.
Anyway, we snorkeled for roughly thirty five minutes in one spot, jumped on the pontoon and cruised in a large circle outside the industrial plant for about an hour and a half then anchored for a second snorkel location. This time only about eight people snorkeled (40 people) due to exhaustion and boredom... And to top it off, the lunch was either room temp chicken thigh or room temp shredded pork, questionably warm pineapple and strawberry salad and an oversized bun with generous lettuce and tomatoes. Overall this activity should have been thirty dollars max and lunch optional since it was inedible. If you have small children under 12, and actually want to snorkel longer than forty five minutes, then seek else where.
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| Packages: | Mid-Morning Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2015/04/03 |
| Activity Date: | 2015/03/29 |
Reviewed by: (☆∀☆)
I participated at the end of February! Waking up early in the morning was tough, but there were so many dolphins that it was incredibly moving!! I was told that if you stop breathing through the snorkel, you can hear the dolphins, but there were so many dolphins that even while breathing normally, I could constantly hear their sounds!
Unfortunately, the waves were too high, so we couldn't do any marine sports, and the speaker broke, so we couldn't do the hula dance either. We were sent back to the hotel 1 hour and 30 minutes earlier than planned. I was happy to see a lot of dolphins, swim with turtles, and even see whales, although they were far away, but I wonder about the schedule not being adjusted despite the issues? Because of that, I didn't leave a tip.
I understand it's a business, but $60 for the photo CD is expensive! My friend wanted it, so I ended up buying it, but it's disappointing that we had to pay a high price for a CD that included other people besides us. I was advised not to take a camera while snorkeling with the dolphins, so I left it behind, but now I regret not bringing it.
2月末に参加しました!
朝早くから起きるのは大変でしたが、イルカがこれでもか!?っと言うほどいっぱいいて、超感動!!
シュノーケルの呼吸を止めるとイルカの声が聞こえると言われましたが、イルカが居すぎて、普通に呼吸していても、常時キュ~と言う声が聞こえていました~!!
残念なのは、波が高すぎて、マリンスポーツをやれず、またスピーカーが壊れてしまい、フラダンスも出来ず、予定より1時間30分早くホテルに帰されてしまいました。イルカもいっぱい見れて、亀と泳ぎ、遠かったけどクジラも見れてHAPPYでしたが、色々とスケジュールが抜けてもそのまま、っていうのはどうなんだろ?
そのため、tipは払いませんでした。
あと、商売なのは分かるけど、写真のCDR$60は高い!友人が欲しい!!っと言っていたので、結局買いましたが、自分達以外の人とかが載ったCDRを高額で買わなきゃならないのは残念。
イルカのシュノーケルの時にカメラを持って行くのはお勧め出来ないと言われ、カメラを置いて泳ぎましたが、持って行けば良かったと後悔してます。
Thank you for using our services.
However, we sincerely apologize for the change in schedule due to poor wave conditions.
Upon confirming with the operating company, we were informed that many passengers experienced seasickness due to the unfavorable wave conditions on that day, which is why the schedule was moved up by 30 minutes.
Additionally, I believe our guide provided information regarding the schedule change, but it seems that it was not communicated clearly to you, and we are truly sorry for that.
Based on your valuable feedback, we will strive to provide services that will further enhance your satisfaction, and we appreciate your continued support.
VELTRA Customer Support Team
この度はご利用いただきまして、ありがとうございます。
しかし、波の状況が悪くスケジュールが変更になりましたこと、心よりお詫び申し上げます。
催行会社に確認をしましたところ、当日波の状況が良くなく船酔いをされたかたも多かったため、30分スケジュールを早めたと報告がきております。
また、担当ガイドからスケジュール変更に関して案内をさせていただいたかと思うのですが、きちんとお客様に伝わっておらず、大変申し訳ございません。
お客様からの貴重な体験談を元に、更にご満足いただけるサービスを提供出来るよう努めて参りますので今後ともよろしくお願いします。
VELTRAカスタマーサポートチーム
| Rating: | |
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| Attended as: | Friends |
| Posted on: | 2015/03/29 |
Reviewed by: Issy
First of all, it’s a coastal area, but since we go out into the open sea, it can get rocky. I got seasick, even though I’m usually fine with marine sports.
As for the dolphins, it seems that most of the approximately 30 participants were able to see them, but I couldn’t.
There were moments when they shouted, “The dolphins are over there! Jump in!” and “They’re over here! Jump in!” It didn’t feel like we were swimming together with them. When I desperately swam and looked around underwater, I could see them.
All the participants were Japanese. There were two staff members who could speak Japanese, and the others could mostly communicate as well. It was impressive to see the staff working hard to energize the somewhat reserved Japanese participants.
I was more impressed by the snorkeling than the dolphins. The water clarity was amazing!! It was about 10 meters deep, I think. The high transparency made it feel like I was flying in the sky, and the fish were beautiful, which was very moving. I’ve done snorkeling on other tours, but this one was by far the best!
The staff’s enthusiasm to help us see the dolphins and their desire to make it enjoyable was a very likable aspect of the tour.
まず、、、沿海ですが外海に出ますので揺れます。
そして酔います。普段からマリンスポーツでならしている私でも酔いました。
イルカですが、ツアー参加者30人程度の大多数が見れたようですが、
私は見れませんでした。
あっちにイルカが来た!それ飛び込め!、こっちにいる!飛び込め!
といった感じで飛び込みます。一緒に泳ぐという感じではないかな?
そして、必死に泳いで水中を見回すと見れるようです。
参加者は全員日本人。スタッフも日本語話せる方二人。その他の方もだいたい話せます。
ノリにくい日本人を必死に盛り上げるスタッフの姿が印象的。
私はイルカよりもシュノーケリングに感動しました。
水の透明度がすごい!!
水深10mくらいでしょうか。
透明度が高いのでまるで空を飛んでいるようで、魚もきれいで、とても感動しました。
他のツアーでもシュノーケリングしましたが
ここのがダントツです!
なんとかイルカを見てもらいたいというスタッフの熱意と
楽しませたいという思いが好感持てるツアーでした。
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| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Families |
| Posted on: | 2015/03/28 |
| Activity Date: | 2015/03/24 |
Reviewed by: (^o^)
I had a really great time!
We were blessed with good weather and were able to see many dolphins! I'm truly happy to have encountered sea turtles as well!
The guide was a bit scary, but explained everything thoroughly!
The boat sways quite a bit, so it's definitely better to take motion sickness medication.
本当に楽しかった!
天気に恵まれて、たくさんのイルカを見ることができました!ウミガメにもあえて本当幸せです!
ガイドさんは少しこわいけどしっかり説明してくれました!
船はかなり揺れるので酔い止めは絶対飲んだ方が良いです。
| Rating: | |
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| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Friends |
| Posted on: | 2015/03/13 |
| Activity Date: | 2015/02/25 |
Reviewed by: DAVE
It was amazing.
During the roughly two-hour voyage through rough waves, we were able to see five whales.
The drink service was great, and the staff's performance was very friendly and enjoyable.
You definitely need motion sickness medication. Also, it gets cold, and when you go to the front, you can get splashed by the waves, so a towel and rain gear are essential.
There was one staff member of Japanese descent who provided boarding instructions in Japanese, but after that, it was all about enjoying the sea, the whales, and the beer.
Also, when boarding, you go barefoot. You leave your shoes on the pier, so you don't need heavy footwear.
最高でした。
波の荒い中、約2時間の航海、五頭のクジラに合うことができました。
飲み物サービスもよく、スタッフの演出も大変フレンドリーで楽しめました。
酔い止めは、必ず必要です。 また寒く 前方にでると波もかなりかぶるのでタオル・レインウエアーは必携でしょう。
スタッフに日系人が、一人で日本語での乗船案内はしてくれましたが、あとは海とクジラとビールを楽しむモードでOKです。
尚、乗船するときは、裸足です。靴は、桟橋においていきますのでごっつい靴はいりません。
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| Packages: | 木・金・日プラン(~2020年11月5日) |
| Attended as: | Couples |
| Posted on: | 2015/03/12 |
| Activity Date: | 2015/03/06 |
Reviewed by: lei
I tend to get motion sickness, so I took anti-nausea medication on the morning of the trip, but I started feeling sick on the way back and ended up vomiting... The staff advised me that it's better to take the medication starting the night before. Since the boat sways quite a bit, I recommend that those who are prone to motion sickness take it the night before. Although I got seasick, I was moved to be able to swim with wild dolphins!☆
乗り物酔いをしやすいわたしは当日の朝に酔い止め薬を飲みましたが帰りの船上で気分が悪くなり吐いてしまいました・・・
スタッフの方から前日の夜から酔い止め薬を飲むといいんだよ。と教えていただきました。
船はかなり揺れますので乗り物酔いをされやすい方は前日の夜からの服用をおすすめします。
船酔いをしてしまいましたが
野生のイルカと一緒に泳げることができて感動しました☆
| Rating: | |
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| Packages: | おすすめプラン<2015年3月末まで> |
| Attended as: | Couples |
| Posted on: | 2015/03/11 |
| Activity Date: | 2014/05/07 |
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Thank you for participating. We're glad you enjoyed it. We look forward to your next participation!
ご参加頂きましてありがとうございました。お楽しみ頂けて何よりです。またのご参加をお待ちしております!