Reviewed by: miya
I was initially anxious about the conditions of the sea (during the bus ride from Waikiki), but the crew who greeted us in Japanese quickly eased my worries. We encountered a pod of dolphins twice, and I was moved by their twist jumps right in front of us! It was a wonderful experience. The crew was really cheerful, and we laughed a lot, creating lovely memories. There were a few people who felt seasick, but I took motion sickness medication beforehand, so I had no issues. I also didn't experience any motion sickness after returning. The rental of dive suits was helpful as it kept me warm. Additionally, make sure to put your belongings in a waterproof bag, or they will get soaked.
潜る海の状況がわからず(ワイキキからバスでの移動に)不安がありましたが、バスで迎えてくれたクルーの日本語がうまく不安はすぐになくなりました。
2回もイルカの群れに出会い、目の前でツイストジャンプには感動!!素晴らしい体験でした。
また、クルー達はほんと愉快だし笑いっぱなしで素敵な思い出になりました。
船酔いで体調を崩している人も何人かいましたが、事前に酔い止めを飲んで参加したので問題なし。戻ってからの丘酔いもありませんでした。
ダイブスーツのレンタルも寒くならずに助かりました。
あと荷物は防水バックに入れないとビチョビチョになります。
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| Packages: | 11:00 出港(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2019/08/24 |
| Activity Date: | 2019/08/10 |
Reviewed by: Olesya
Awesome,great experience! Safe, highly recommend this tour. As a travel agent will recommend Hawaii Shark Encounter to people who looking extreme .Suggestions: Make a video for people from the side. People will love it to see themselves in the cage surrounding by different types of sharks.
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| Packages: | Shark Cage Diving (50% Capacity) |
| Attended as: | Couples |
| Posted on: | 2019/08/24 |
| Activity Date: | 2019/08/21 |
Reviewed by: Adam
PLEASE READ, IT WILL HELP! Truthfully I was skeptical when the tour started, we were the last boat to the area and the last in the water and you could see everyone getting a little edgy seeing other groups experiencing the odd Manta whilst we were still on deck. The staff kept telling us to relax, it would be great. When we finally got in the water we waited a short while for the first Manta and it is exciting, however we didn’t know what was to come. Their plan worked a treat, the other boats all started to leave as they are
On strict timeframes (although we didn’t realise this with our heads down) and we were swarmed by Mantas. The crew counted 7, I thought there were more but perhaps that was my excitement. These giants come so close you can’t believe they don’t touch you belly to belly as they barrel roll. THIS IS AN UNBELIEVABLE EXPERIENCE. The crew are very careful not to damage the environment with their anchor placement and so respectful of the Mantas. I cannot recommend this experience or this operator enough.
STILL SMILING
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| Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
| Attended as: | Couples |
| Posted on: | 2019/08/22 |
| Activity Date: | 2019/08/15 |
Reviewed by: あいう
It was the worst. First of all, the boat was probably over capacity. We were crammed in tightly, and those who couldn't sit had to sit on the steps. We were told to take off our flip-flops before getting on the boat. Those wearing water shoes were allowed to keep them on. For nearly 30 minutes, I was trying to avoid seasickness by staring into the distance in such a cramped space. When we arrived at the spot, we entered the water, but instead of swimming, we had to hold onto a rope and stay in a stretched-out position. (There was no space between us and the person next to us, so we were constantly bumping into each other.) Kicking our legs was prohibited. We had to maintain that position for about 50 minutes. It was really tough, and it got quite cold. I have experience with snorkeling and diving and was confident in my stamina, but this type of tour was a first for me, and I was quite exhausted.
Moreover, the descriptions stated things like "You can see mantas up close" and "First-timers will be well supported and feel safe!" and "The boat is comfortable," but the mantas didn't come close at all, there was no reassuring support, and a cramped boat with people so close together was anything but comfortable. It's understandable that mantas, being wild animals, might not show up, but it seemed like the divers below were trying to lure them in. However, the bubbles from their exhaled air kept rising towards us, making it impossible to see any mantas. I could only confirm the presence of a manta below with light about three times. After returning to the boat, someone ended up vomiting (which is understandable after maintaining that floating position for 50 minutes), but the tour staff aggressively washed the vomit away with water right at our feet. We almost ended up with "sympathy vomit," so we moved away from our seats. The vomit was not completely cleaned up, and there were remnants scattered at our feet. Later, we were told, "If you feel sick, please use this bucket." I think such information should have been communicated before departure. The person who vomited likely didn't have any instructions on where to go, which is why they ended up vomiting on the boat. I couldn't walk barefoot over the scattered vomit, so I had to stand instead of sitting. There was no consideration from the tour staff regarding this, and we ended up sitting on the hard ground on the way back. Although there were cushions on the seats, we endured about 30 minutes on the hard ground while being rocked by the rough waves. It was really tough.
To begin with, they packed us in over capacity, so there was no preparation for emergencies like this. Despite paying a good amount, we ended up sitting on the ground on the way back, which was just the worst. They mentioned that light snacks would be provided, but all we got were peanuts. The tour was from 5:30 PM to 9:00 PM, so I was expecting a simple dinner (like sandwiches or burgers), but peanuts... I was really frustrated with this tour despite paying a good amount. If they are going to provide details about the tour, they should specify what kind of viewing method it involves and that the light snacks are not a dinner, so we should eat beforehand. For those hoping to swim with mantas, please be careful, as that is not the case.
最悪だった。まずボートは恐らく定員オーバー。キツキツに詰められて、さらに座れない人は段差に座る羽目に。ビーチサンダルはボートに乗る前に脱ぐように言われます。海用シューズを履いていた人はそのままでOKでした。30分近く窮屈な中、船酔いしないように遠くを眺めてました。ポイントについて海に入りますが、泳ぐのではなく紐に捕まって蹴伸びの状態。(隣の人との間隔がないので常にぶつかってます)足をバタつかせるのは禁止。そのまま約50分キープする体制です。とにかくその体制はきついです。そしてかなり冷えます。シュノーケルやダイビングをよく体験していて体力には自信がありましたが、このような体制のツアーは初めてだったのでかなり疲れました。そして、記載されていた【マンタが手の届く程近くで見れる】や【初めての方もしっかりサポートで安心!】【船上も快適】など書いてありましたが、マンタが手の近くまで来ることもなく、安心のサポートもなく、あんな人と人が密着してる窮屈な船上が快適なわけありません。マンタは自然の動物なので、現れなかった。と言うのは仕方ないですが、ダイビングの人が下でマンタをおびき寄せてたみたいですが、その人たちが吐く空気の泡が私たちの方に上がってくるので全くマンタを見ることができませんでした。3回くらい下にいたマンタを光で確認できた程度。そして船に戻ってから吐いてしまった人がいて(流石に50分も浮いた状態をキープするのは気持ち悪くなるのでそれは仕方ないですが)その人のゲロを私たちの足元にツアーの人が水で勢いよく流してきました。貰いゲロをしそうだったので私たちは席から離れました。ゲロは完全に処理されず、足元には流れきれなかったものがあちこちに。そしてあとから「気持ち悪い人はこのバケツに吐いてください」と。そういうのは出発前に伝えるべきだったと思う。吐いた人もそのような説明がなく、どこに吐いていいかわからなくて、船の上に吐いてしまったのだと思う。そして散らばったゲロの上を裸足で歩くのはさすがに私にはできなかったので、座る場所を奪われ立っていました。それに対してツアーの人たちの配慮がなく、私たちは地べたに座って帰りました。イスにはクッションが敷いてありますが、私たちは硬い地べたの上で荒波に揺られながら約30分間も耐えていました。本当にきつかったです。そもそも定員オーバーで人を詰め込んでいるから、万が一のこういう時の備えがない。いい金額を払っているのにもかかわらず、帰りは地べたに座る羽目なんて最悪すぎました。そして軽食が出ると書いてありますが、出してきたのはピーナッツ。17:30〜21:00までのツアーだったので、簡単な夜ご飯(サンドイッチやハンバーガー系のもの)が配られるのを期待していましたが、ピーナッツって、、、って思いました。とにかくいい金額を払っているのに、このツアーにはイライラしかしませんでした。ツアーの詳細を記載するなら、どのような見学方法なのかとか、軽食は夕食ではないから済ませて来いなど書いておくべきだと思います。マンタと一緒に泳げると思って参加を希望している人は、そうではないので気をつけてください。
Thank you for your valuable feedback.
While there was no fact of exceeding the boat's capacity, it seems that due to the safety measures for the night snorkeling, not allowing guests to sit on the outer tube part of the boat inevitably made it feel cramped. I sincerely apologize for any inconvenience this may have caused. In response to your comments, we will consider lowering the tour capacity below the boat's regulated limit.
I also deeply apologize for not adequately addressing the needs of those who felt unwell. We will ensure to provide guidance to everyone at the beginning of the tour moving forward.
Regarding the refreshments on board, guests are able to choose from a selection of juice, chips, and cereal bars. However, as you pointed out, the term "light snacks" could lead to misunderstandings, so we will revise the wording on our website.
Additionally, while we do inform guests about the necessity of raising their legs during the pre-briefing, it may not always be the most comfortable position. Although it was a requirement for swimming with wild mantas, if our guides had checked in more frequently on guests' conditions, it might have allowed for a more enjoyable night snorkeling experience. I apologize for the lack of consideration.
We take your candid feedback seriously and will strive to make our tours more comfortable for everyone in the future. Thank you very much for your valuable time.
貴重なご意見をいただきありがとうございます。
船の規定の定員オーバーであったという事実はございませんが、ナイトシュノーケルということで安全にご移動いただくため船の外のチューブ部分に座らないようにすると、必然的にお船が窮屈な状態になってしまったようです。ご不便な思いを強いてしまい大変失礼致しました。お客様のご意見を受け、ツアーの定員を船の規定の定員より下げることを検討致します。
また、気分を悪くなされた方へのご対応が至らず大変申し訳御座いませんでした。今後はツアーの始めに皆様にご案内させていただくように致します。
船上でのお召し物については、ジュースに加えチップスとシリアルバーのボックスからお好きなものを選んでいただいておりますが、お客様の仰られる通り、「軽食」という記載では誤解を招きかねないため、サイト上での記載を改めさせて頂きます。
また、事前のブリーフィングで足を上げる体制の必要性についてもご案内はさせていただいておりますが、楽な姿勢かと言われると必ずしもそうではないかと思います。野生のマンタと泳ぐために必要な条件であったとはいえ、もう少しガイドが頻繁にお客様の体調やコンディションについてお声掛けをできていれば快適にナイトシュノーケリングをお楽しみいただけたかもしれません。配慮が足りず失礼致しました。
お客様の率直なご意見を真摯に受け止め、今後皆様により快適に楽しんでいただけるツアーになるよう精進してまいります。貴重なお時間をいただき、誠にありがとうございました。
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| Packages: | 送迎なしプラン |
| Attended as: | Friends |
| Posted on: | 2019/08/22 |
| Activity Date: | 2019/08/20 |
Reviewed by: 旅人初心者
I understand that it's nature and you can't control it, but honestly, I was expecting to see a bit more, so I felt a bit unsatisfied. We floated on the surface for over 40 minutes, catching sight of a manta ray three times at the edge of our vision, and towards the end, one manta passed quite far below our group. We were so disappointed with the lack of sightings that when we finally saw one, we were like, "Wow!"
The guide was very considerate and polite, which was great. I want to improve my luck with manta rays and try again. There was a little girl, around elementary school age, in our group who started to cry from the cold halfway through. The night sea can be tough for small children.
Also, I think it's a good idea to prepare tips for the local staff. After returning to the port, the guide mentioned, "If you'd like to give something to the driver," and some people were caught off guard. It's not something you have to do, but being able to do this smoothly feels smart. On the day, you will be taken care of by about three to four people, including the guide, the boat driver, and the shuttle staff, so I recommend it.
自然の生きもの相手なのでしょうがないと分かってはいるものの、正直もう少し見られるかと思っていたので物足りない感。
40分以上海面を漂って、視界の端にマンタをとらえること3回、終わり頃に1度だけ自分たちのグループの下(かなり下)をマンタが通過していきました。あまりに見られなかったので、そのときには「おおっ!」となりましたが…。
ガイドさんは気遣いのある丁寧な方でとても良かったです。自分のマンタ運を高めて、またチャレンジしたいです。
一緒のグループで参加されていた小学生くらいのお嬢さんが、途中から寒い寒いと半泣き状態でした。夜の海は小さいお子さんにはつらいかもしれません。
また、現地スタッフさんへのチップをご用意されておくと良いかと思います。帰港後ガイドさんに「運転手さんに良かったら」と言われ、あわてている方も。必ず渡すべきものではありませんが、こういうのがすっとできるとスマートな気がします。ガイドさん、船の運転手さん、送迎のお兄さんなど、当日は3〜4名の方にお世話になりますので、ぜひ。
ALOHA!! Thank you for participating in Manta University this time. Unfortunately, we weren't able to see many wild mantas, but please do come again next time. All of our staff are looking forward to your visit. MAHALO!!
ALOHA!! この度はマンタ大学にご参加いただきありがとうございました。残念ながら今回は野生のマンタをあまりご覧いただくことができませんでしたが、またの機会に是非いらしてくださいね。スタッフ一同お待ちしております、MAHALO!!
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| Packages: | 送迎付きプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2019/08/20 |
| Activity Date: | 2019/08/17 |
Reviewed by: Kelsey and Ian
Me and my husband were on our honey moon and decided to do this! Such a blast! When you wait your turn you can snorkel, which I got to swim with a sea turtle! Then we got to go on the awesome scooters and you get to feed/touch the fish!
Also if you get sea sick or think you might take something before hand!
The staff was excellent! So nice and helpful! They all did an amazing job!
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| Packages: | BOB's Underwater Scooter Adventure (With Transportation) |
| Attended as: | Couples |
| Posted on: | 2019/08/20 |
| Activity Date: | 2019/08/17 |
Reviewed by: Mbowma
Great experience knowledgeable guides. Whole operation runs smooth. Definitely touristy but there is a reason it’s so popular! Book it! 10/10 would recommend. Beautiful experience. Such great animals.
Thankyou for the kind review and getting to experience this with us, we hope you can join us on your next visit. Mahalo Nui Loa!
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| Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
| Attended as: | Couples |
| Posted on: | 2019/08/20 |
| Activity Date: | 2019/08/17 |
Reviewed by: YUJI
The Japanese staff were very kind, helping us look for sea turtles and showing us snorkeling spots. I asked for her name, but I couldn't hear it over the sound of the boat engine, so I don't know her name. The Japanese staff member (a woman) was very friendly, and we had a wonderful day. Thank you very much.
日本人スタッフの方が、一緒にウミガメを探してくれたり、シュノーケリングスポットを教えてくれたりとても良い方で、
名前を聞いたのですが、船のエンジン音で聞こえなかったので名前がわかりませんが、日本人スタッフの方(女性)がとても親切で楽しい一日を過ごせました。
ありがとうございました。
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| Packages: | 【8/10~8/18限定!】即予約確定プラン |
| Attended as: | Couples |
| Posted on: | 2019/08/19 |
| Activity Date: | 2019/08/16 |
Reviewed by: なつみ
In the summer sea, you can enjoy the sunset and stay in the water for 45 minutes without it being too cold. They keep the lights on in the water, so many manta rays swim close by. They spin around right in front of you, showing off their playful spirit. On the boat, there are light snacks available, such as drinks, fruits, and chips. It's all in English, but it's easy to understand and fun. If you're prone to seasickness, taking motion sickness medication is a must. Keauhou Bay is quite far, so it's fine for those staying at the Sheraton, but others will need to rent a car.
夏の海、サンセットもみれて、そんなに冷たくない海で45分つかります。
海ではずっとライトをつけてくれるのでたくさんのマンタが近くを通ってくれます。
目の前でくるくる回ってくれたりサービス精神旺盛でした。
船では飲み物やフルーツ、チップスなどの軽食サービスもあります。
英語オンリーですが、わかりやすいし楽しいです。
船酔いしやすい人は酔い止め必須です。
ケアウホウベイはかなり遠いので、シェラトンの人は隣でいいけどそれ以外の宿泊の人はレンタカーが必要ですね。
私たちに参加していただき、マンタツアーのレビューをしていただきありがとうございます。マハロ。
Thank you for joining us and taking the time to review your manta tour. Mahalo
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| Packages: | サンセットプラン |
| Attended as: | Couples |
| Posted on: | 2019/08/19 |
| Activity Date: | 2019/08/17 |
Reviewed by: CAZ
I was able to see one manta ray. I feel like if the briefing had been more thorough, I could have seen many more manta rays right in front of me. It's a shame.
マンタは1枚見れました。
グリーフィングをもっとしっかりやっていればもっとたくさんのマンタを目の前で見れた気がします。
残念です。
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| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2019/08/19 |
| Activity Date: | 2019/08/12 |
Reviewed by: 海ガメ
The sea was more beautiful than I expected, and I could see fish, sunken ships, and planes very clearly. I was also able to encounter a sea turtle, which was great. However, not only the submarine but also the boat to get there swayed quite a bit, so those who are prone to motion sickness should be prepared.
思っていた以上に海がキレイで、魚や沈んだ船や飛行機などよく見えました。海ガメにも出会えたし良かったです。ただ、潜水艦だけでなくそこまで行くための船もかなり揺れますので乗り物酔いされる方は相応の覚悟が必要かと。
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| Packages: | 【期間限定割引】基本プラン<定員48名> |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/18 |
| Activity Date: | 2019/08/15 |
Reviewed by: David F
Fantastic and energetic staff. Customer service was wonderful. Saw many Dolphin immediately. The guides in the water during the snorkeling time. Water was a little choppy and several customers were sick. Can’t do one thing about that, however, there needs to be another water cooler on the main level and one on the top level. Hydration is a must in these situations and water needs to be readily available for these people. Also, bigger cups. Lastly, during the swim on your own time, we saw a bunch of fish, but the wind was blowing the boat away from the swimmers and it was difficult to catch up. I would suggest a long rope line in the water with a orange float on the end that people can swim to when the boat is blowing away from the swimmers. Quick lunch a was good and well planned. Overall, we had a wonderful experience. Would highly recommend this tour!!!
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| Packages: | Afternoon Cruise (25% Capacity) |
| Attended as: | Friends |
| Posted on: | 2019/08/17 |
| Activity Date: | 2019/08/15 |
Reviewed by: おぬまぬ
Absolutely the best experience!!! Meeting dolphins in the ocean has been my dream for a long time, and it finally came true!! The coordinator and staff during the experience were very kind, and thanks to the local staff who supported me even though I can't swim, I was able to enjoy the experience without any fear. I got to see dolphins, sea turtles, and many fish up close☆ Not only did I have fun, but I also learned about the current pollution situation in the ocean and how it affects marine life. I am filled with gratitude! Thank you so much☆
とにかく最高の一言!!!海でイルカに会うのがずっと夢だったのですが、叶いました!!体験をする際のコーディネーター、スタッフの方の対応がとても親切で、泳げない私でも現地のスタッフの方がしっかりサポートしてくださったおかげで、怖い思いを一切する事なく、イルカもウミガメもたくさんのお魚も、とても近くで見れました☆ただ楽しく体験できただけでなく、今の海の汚染状況のせいで海の生き物達が苦しんでいるということも、改めて学ばせてくれました。感謝でいっぱいです!本当にありがとうございました☆
ALOHA!
Thank you for participating in Dolphin Middle School.
It makes us think about what we can do to protect this beautiful ocean!
Please join us again when you come to Hawaii.
All of our staff are looking forward to seeing you.
MAHALO!
ALOHA !
この度はイルカ中学へのご参加ありがとうございました。
この綺麗な海を守るためにも、私たちができること見直そうと思わせてくれますよね!
またハワイへお越しの際はぜひご参加ください。
スタッフ一同心よりお待ちしております。
MAHALO!
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| Packages: | 07:30出港プラン |
| Attended as: | Couples |
| Posted on: | 2019/08/16 |
| Activity Date: | 2019/08/14 |
Reviewed by: Audrey
We had a blast with the tour on the Waikiki water with two kids. The location we visited had little crowds so we can have all the ocean to ourselves! Both of my kids were the first time snorkeling. Their friendly staff made sure their live vests are secured and helped them into the water. There were a lot of beautiful fishes o look at. Did not see turtles, but that's OK since we would be visiting the Turtle beach at the north shore later. Overall, we are very satisfied with the activities and services they provide.
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| Packages: | Buy One, Get One FREE! Deluxe Snorkel Package |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/15 |
| Activity Date: | 2019/08/07 |
Reviewed by: summer
I was taken care of three years ago as well. I was moved to see that some of the staff members I had met before remembered me. My daughter, who participated previously, was 7 years old and scared to swim in the deep sea, so my wife stayed close to her, and I couldn't see much, which made me want to try again. This time, my daughter is now 10 years old and happily went into the sea, where she was able to see dolphins and honu (sea turtles) clearly.
On the boat, all the staff members were very kind and cheerful, making the time pass quickly. However, one thing I found disappointing was that they introduced a new two-story boat that can accommodate about 70 people. Because of this, there was less opportunity for conversation with the staff, and when swimming to see the dolphins and honu, there were too many people, leading to frequent collisions among guests, which was unfortunate.
3年前にもお世話になりました。
スタッフは以前お世話になった方もおられ、しかも私の事を覚えてくれていたことには感動しました。以前参加した娘は7歳で深い海で泳ぐのが怖いと海に入れず、妻が付きっ切りとなりあまり見れなくてリベンジしました。今回は娘も10歳となり平気で海にはいりイルカとホヌをしっかり見れたと喜んでおりました。
船上でもスタッフの皆さんがとても親切で明るく盛り上げて頂き、あっと言う間に時間が過ぎてしまいました。 ただ一つ残念に思ったのは新型の船を導入し2階建ての船となっており70名ほど乗れるそうですが、その分スタッフとの会話も減りイルカやホヌを見に泳ぐときも人が多すぎて密集し、お客さん同士がぶつかることが多々あり残念と感じました。
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| Packages: | 【お得なセット割】7:00出港プラン |
| Attended as: | Families |
| Posted on: | 2019/08/15 |
| Activity Date: | 2019/07/28 |
Reviewed by: Steve S.
One of the highlights of our trip to the Big Island was jumping in the water after dark and watching these enormous, graceful creatures emerge from the blackness, do a few plankton-catching loops and then disappear back into the darkness. Can't recommend it enough!
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2019/08/15 |
| Activity Date: | 2019/08/10 |
Reviewed by: Richard
We had the great opportunity of taking this dream tour about a mile north of the Waikiki beach where the water is much more clear than the crowded Waikiki shore. We did snorkeling, kayak, paddleboard, water slide, and whole nine yards! The water is a little rough that day, but we still had so much fun! The staff were friendly and very helpful and encourage us to try different activities. Kevin, one of the staff was very helpful to get us all buckled up in lifevests, gear up for water activities. Thank you!
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| Packages: | Buy One, Get One FREE! Deluxe Snorkel Package |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/15 |
| Activity Date: | 2019/08/07 |
Reviewed by: HIRO
There were few dolphins. Even when I could see them, they were quite deep down (or far away), and I was busy chasing after the dolphins that kept getting further away. I had imagined a scene where I could swim relaxed in parallel among a large group of dolphins. I was disappointed because there were no corals and the visibility wasn't that great. However, the staff's response was wonderful.
イルカが少なかった
見れてもかなり底の方(OR離れている)で、どんどん離れていくイルカを追いかけるので忙しく。。
沢山のイルカの群れの中、並列でリラックスして泳ぐようなイメージだったので・・
サンゴも無い場所で透明度もそこまで高くなかったでがっかりした。
ただメンバーの方の対応は素晴らしかったです
Aloha! Hiro,
Thank you for participating in the Dolphin University. Since it is a tour with wild dolphins in the great ocean of nature, the conditions change every day, but we are glad to hear that you enjoyed it with our staff. Please join us again when you come to Hawaii. All of our staff are looking forward to welcoming you.
Mahalo!
Dolphin Office
ALOHA ! HIROさま
この度はイルカ大学へのご参加ありがとうございました。
野生のイルカ・大自然の海でのツアーですので、毎日条件は変わってしまいますが、
スタッフとお楽しみ頂けたようで幸いです。
またハワイへお越しの際は、ぜひご参加ください。
スタッフ一同心よりお待ちしております。
MAHALO !
イルカオフィス
| Rating: | |
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| Packages: | 【サマーキャンペーン】大人2名様で子供1名様半額!<07:30/11:00出港プラン> |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/14 |
| Activity Date: | 2019/08/08 |
Reviewed by: りょう
It was a tour with a significant element of luck, but I was able to swim safely. It became a very good memory. It's a shame it was far away.
運要素が大きいツアーでしたが、無事泳ぐことができました。とてもよい思い出になりました。遠いのが残念でした。
ALOHA! Ryo-sama
Thank you for participating in the Dolphin University.
Since it will be a tour with wild dolphins in the natural ocean, the conditions will vary each day.
I believe it will be a tour where you can truly feel the great outdoors.
Please join us again when you come to Hawaii.
All of our staff are looking forward to welcoming you.
MAHALO!
Dolphin Office
ALOHA! りょうさま
この度はイルカ大学へのご参加ありがとうございました。
野生のイルカ・大自然の海でのツアーとなりますので、毎日ちがう条件でのツアーになります。
大自然を感じることのできるツアーであるかと思います。
またハワイへお越しの際はご参加ください。
スタッフ一同心よりお待ちしております。
MAHALO !
イルカオフィス
| Rating: | |
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| Packages: | 7:30出港プラン<送迎付き> |
| Attended as: | Couples |
| Posted on: | 2019/08/14 |
| Activity Date: | 2018/12/29 |
Reviewed by: まさやん
Thanks to our guide Kana, we had a very enjoyable snorkeling tour! We were able to see many large turtles, about the size of a kotatsu, which was very satisfying. My son got seasick, but thanks to the crew's consideration, they made a covered bed on the deck for him to lie down. During snorkeling at the Molokini point, my son got a bit overwhelmed, but the fish were thrilled and swarmed around us in a tornado-like fashion. I highly recommend this tour!
ガイドのカナさんのおかげで、とても楽しいシュノーケルツアーでした!
コタツくらいの大きなカメもたくさん見ることが出来て大満足。
息子は船酔いしてしまいましたが、クルーのお兄さんの配慮でデッキに屋根付きのベッドを作ってもらって横になることが出来ました♬
モロキニのポイントでのシュノーケル中に、息子はキラキラをしてしまいましたが、魚が大喜びで寄ってきて、モンガラのトルネード状態でした(^_^;)
オススメのツアーですよ!
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| Attended as: | Families with Young Children |
| Posted on: | 2019/08/13 |
| Activity Date: | 2019/08/09 |
Reviewed by: Okana
After being picked up at the hotel early in the morning, we received a tour briefing from the tour photographer and driver until we headed to the bus. There were quite a few participants that day, so the group was split into two buses. On the boat, there were some very energetic guides, just as mentioned in the reviews, who kept us entertained throughout the trip. Unfortunately, we only saw dolphins once. There were so many people that it was a struggle to swim with the guides. I felt that I would like to participate when there are fewer people. However, it wasn't that we didn't see anything at all; I was really happy when I saw a dolphin swim right underneath me. The snorkeling didn't feature the colorful fish that you often see in pictures, and I didn't encounter any sea turtles, but it was my first time swimming surrounded by so many fish, and I really enjoyed it. I felt a bit seasick towards the end and wasn't feeling well, but I was able to enjoy the slide and cheeseburgers. It seemed that there were so many people that activities like stand-up paddleboarding weren't mentioned at all, and only the slide was available. If you want to do those activities, it might be a good idea to communicate that clearly to the guides. It felt like the time went by very quickly, but personally, I was at my physical limit, so I was satisfied with that. However, I thought it would be nice if there were tours that allowed for a more leisurely pace with breaks to enjoy the ocean.
早朝ホテルでピックアップされた後、バスで向かうまで、ツアーのフォトグラファーと運転手さんからツアーの説明を受けました。この日は参加者がかなり多く、バスが2台に別れているとのことでした。船には口コミにあったようにかなりハイテンションなガイドさんたちがいて、終始楽しませてくれました。イルカは残念ながら一度しか見られなかったです。人が多すぎてガイドさんと一緒に泳ぐのも必死でした。もう少し人数が少ない時に参加したいと感じました。それでも全く見れないということもなく、イルカが自分の真下を通っていくのを見れた時は本当に嬉しかったです。シュノーケリングはよく写真で見るようなカラフルな魚という感じではなかったし、ウミガメにも出会えなかったけれど、たくさんのお魚に囲まれて泳ぐのが初めてでとても楽しめました。少し船酔い気味で最後は気分が悪かったですが、スライダーやチーズバーガーも楽しむことができました。サップなどのアクティビティは人が多かったからなのか、全く案内されず、スライダーしか用意されていませんでした。やりたい場合はきちんとガイドさんにお伝えしておくと良いのかもしれません。かなりあっという間に感じましたが、個人的には体力的にあのくらいで限界だったので納得することができましたが、もっとゆっくり時間をかけて休憩も挟みながら海を楽しむことができるツアーがあってもよいのかなぁと思いました。
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| Packages: | 【お得なセット割】7:00出港プラン |
| Attended as: | Couples |
| Posted on: | 2019/08/13 |
| Activity Date: | 2019/08/10 |
Reviewed by: Kim
My 10 year old absolutely loved this excursion! Being face to face with the underwater life was amazing. Would highly suggest for families. When not underwater you have the option to snorkel and chill along the boat.
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| Packages: | BOB's Underwater Scooter Adventure (With Transportation) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/13 |
| Activity Date: | 2019/08/10 |
Reviewed by: Mike
I cant wait to go back! The new boat is beautiful and rides so incredibly smooth. The crew is what sets Sea Maui apart from the other guys. Throughout the cruise they were attentive and entertaining, treating everyone on board like long time friends. I was having such a good time on the cruise that I had forgotten dinner was included until they announced the buffet was ready! Great food and drinks with the best crew in Maui! Couldn't ask for more!
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| Attended as: | Friends |
| Posted on: | 2019/08/12 |
Reviewed by: 匿名希望
The boat was rocking a lot. Even I, who have never experienced seasickness before, felt nauseous, and my family vomited. The people sitting around us were also vomiting.
As soon as we got on the boat, the staff explained that if someone felt like they were going to vomit, they could use a bucket, which was available at their feet. It seems that vomiting is an expectation for the staff as well. People were continuously vomiting, and the staff efficiently handled the mess.
Additionally, there is a restroom on the boat, but it was clogged with other people's waste. Even though I needed to use the restroom, I felt sick looking at the toilet filled with others' waste and held it in.
Finally, we had cheeseburgers on the boat, but the patties were very tough and unappetizing; it was something you couldn't eat unless you were extremely hungry. After returning to the hotel in the afternoon, I continued to feel nauseous, and I spent the next day feeling unwell as well.
船が凄く揺れます。今まで船酔いしたことのない私も酔って気持ち悪かったですし、家族は嘔吐しました。周囲に座っていた人達も嘔吐していました。
船に乗ってすぐにスタッフの方が嘔吐しそうな時はバケツを持っていくとか、バケツは足元にあるとか説明していました。スタッフからしても嘔吐するのは前提なのでしょうね。皆さん次から次へと嘔吐していて、スタッフが手際よく嘔吐物の処理をしていました。
また、船にはトイレがありますけど、トイレは流れずに他人の大便が溜まっている状態でした。私は大便をしたくても他人の大便が多数溜まっている便器を見て気持ち悪くて我慢しました。
最後に、船の上でチーズバーガーを食べるのですけど、このハンバーグがとても固くてまずくて、よほど飢えていないと食べられるような物ではありませんでした。
お昼過ぎにホテルに戻ってからもずっと気持ち悪い状態が続き、翌日も体調が悪いまま過ごしました。
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| Packages: | 7:30出港プラン<送迎付き> |
| Attended as: | Families |
| Posted on: | 2019/08/12 |
| Activity Date: | 2019/08/07 |
Reviewed by: 匿名希望
I participated with my 9-year-old child. Since I'm not good at snorkeling, I tried to lead my child to the guide, but it was really difficult and I got exhausted. In the end, during the first round, we only saw one dolphin far below, and during the second round, we didn't see anything at all. As for the sea turtles, I couldn't catch up with everyone, so we ended up not seeing a single one. This tour is not suitable for those who are not good at swimming. I would like to try again once my child becomes a better swimmer.
9歳の子連れで参加しました。シュノーケルが下手なため、子供の手を引いてガイドさんのところまで進もうとするのですが、全然無理でクタクタになりました。結局1回目は遥か下の方のイルカを一頭見ただけ、2回目は全く何も見れず。海亀についても、みんなに追いつけなかったので一匹も見れない結果に終わりました。泳ぎがが下手な方には不向きなツアーです。また子供が上手に泳げるようになったらリベンジしたいと思います。
ALOHA!
Thank you for participating in Dolphin Junior High.
We would be delighted if you could join us again with your child for a rematch.
All of our staff are sincerely looking forward to it.
MAHALO!
Dolphin Office
ALOHA !
この度はイルカ中学へのご参加ありがとうございました。
また、リベンジでお子様とご一緒にご参加頂けましたら幸いです。
スタッフ一同心よりお待ちしております。
MAHALO !
イルカオフィス
| Rating: | |
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| Packages: | 【サマーキャンペーン】大人2名様で子供1名様半額! |
| Attended as: | Families |
| Posted on: | 2019/08/12 |
| Activity Date: | 2019/08/07 |
Reviewed by: stm
You're just floating with a snorkel and holding onto a float for 45 minutes. It gets really cold, so it might be tough for those who aren't very fit or for small children. We did get to see manta rays, which was impressive, but we only saw about six in 45 minutes, and the water wasn't very clear either. Since we did see the manta rays, I'll give it three stars.
By the way, the "noodle" refers to the stick-shaped float that is given before entering the water. Haha!
45分シュノーケルを付けて浮き輪につかまって浮いているだけです
すごく冷えるので、体力が無い方や小さい子にはキツイかもしれません
マンタは観れて大迫力でしたが、45分で6匹くらい、、、海もあまり綺麗じゃありませんでした
一応マンタ観れたので、星3です
因みに、ヌードルは海に入る前に渡される棒状の浮き輪の事です笑
レビューを書いていただきありがとうございます。エイを見ることができて嬉しいです。少し肌寒くなることがあるので、ショートウェットスーツを用意しています。海の状況は常に変化するため、ツアーの前に予報について相談したい場合は、いつでもオフィスに電話やメールでお問い合わせください。アロハ!
We appreciate you taking the time to write a review. We're glad you got to see the rays. It can get a little chilly, which is why we supply shortie wetsuits. Ocean conditions change constantly when booking you can always call or email into the office to discuss forecast prior to your tour. Aloha!
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| Packages: | サンセットプラン |
| Attended as: | Families |
| Posted on: | 2019/08/12 |
| Activity Date: | 2019/08/09 |
Reviewed by: Matt B
The crew was very attentive and accommodating. We saw dolphins 2 out of the 3 drops and it was just amazing! We highly recommend this excursion ;) Our group ranged from 13 yrs old to 34 and we all enjoyed ourselves
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| Packages: | Afternoon Cruise (25% Capacity) |
| Attended as: | Families |
| Posted on: | 2019/08/11 |
| Activity Date: | 2019/08/08 |
Reviewed by: Emily
This was a fun experience to be in a submarine! Very professional and a funny captain. I would not expect seeing a ton of sea creatures as this is a very protected environment they have created for this experience.
Mahalo
Aloha! We’re so happy you and your wife enjoyed your time exploring a very unique and beautiful part of Oahu! Thank you for sharing the fun time you had with us. We hope you’ll join us again soon! Mahalo!
| Rating: | |
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| Packages: | Premium Submarine Tour (Larger Window) |
| Attended as: | Families |
| Posted on: | 2019/08/09 |
| Activity Date: | 2019/07/23 |
Reviewed by: GAMI
Snorkeling was amazing as I got to see dolphins and turtles! The light snacks were delicious, and I had a great time swaying on the boat while enjoying the views of the mountains and the sea. However, when I sat in the very back seat of the bus on the way there, a huge amount of water dripped down from above and I got soaked. The instructors were very cheerful and fun, which was really great!!!
イルカもカメも見れてシュノーケリングは最高でした^_^軽食も美味しくて、山や海などの景色を見ながら船に揺られてとても良い時間を過ごせました。ですが、行きのバスで1番後ろの席に座った際すごい量の水が上から垂れてきてビチョビチョになりました。インストラクターの方々はとても明るく愉快で本当に良かったです!!!
Thank you for participating.
We will strive to manage and improve the bus services.
ご参加ありがとうございました。
バスの管理、改善につとめさせていただきます。
| Rating: | |
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| Packages: | 11:00出港プラン |
| Attended as: | Families |
| Posted on: | 2019/08/07 |
| Activity Date: | 2019/08/06 |
Reviewed by: ワッフル
When we arrived at the port and got off the shuttle bus, a veteran staff member, who apparently was in charge of middle school groups, abruptly announced that he would be switching places with the guide in charge of university groups. This surprised guide B, who was in charge of the university group. This staff member, although Japanese, has been in Hawaii for so long that he seems to have lost touch with the sensibilities of Japanese travelers, making him come off as annoying to those visiting from Japan.
Because of the sudden change in responsibility, the questions we had from the bus were not passed on, and despite having communicated that we were not confident swimmers, we were left unattended. It was mentioned that there would be souvenirs, but neither adults nor children received anything. We opted for the package that included snorkeling, SUP, and canoeing, but it only lasted about 20 minutes. At this rate, we might as well have gone with the middle school option. The difference in price was wasted.
We did see dolphins, but that was just due to good timing and not because of this company. Next time, I will choose a different tour company.
港に着いて送迎バスを降りたらいきなり中学担当だったらしいベテランスタッフAが、大学担当のガイドと入れ替わると言い放った。
これには大学担当のガイドBもビックリしていました。
このA、日本人だけど長年ハワイにいて日本人の感覚が麻痺しちゃってるのか、日本から来た旅行者にはウザく感じる。
急に担当変更するから、バスの中での質問事項が引き継がれておらず、泳ぎに自信がないと伝えていたのに放置。
お土産付きとあったが大人も子供も貰えず。
シュノーケル.SUP.カヌー付きにしたのに合わせて20分程度で終了。これなら中学でよかった。中学との差額が無駄だった。
イルカには会えたけどそれはこの会社のお陰ではなく、タイミングが良かっただけであって、次回は他のツアー会社を選びます。
| Rating: | |
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| Packages: | 【サマーキャンペーン】大人2名様で子供1名様半額!<07:30/11:00出港プラン> |
| Attended as: | Families |
| Posted on: | 2019/08/07 |
| Activity Date: | 2019/07/28 |
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Thanks for coming out with us Adam and for taking the time to write this great review! Sounds like you had a fantastic manta showing, we're happy to hear it. We appreciate you noticing all we do to provide this experience to the public as safely and respectfully as possible. We hope to get the opportunity to have you out with us again sometime soon.