Reviewed by: Hawaii 2022
Amus, Sienna, and Mitchell were fabulous tour guides. We saw quite a few dolphins and turtles. Definitely would do it again. Mahalo!
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| Packages: | Standard Package with Drinks Included |
| Attended as: | Families |
| Posted on: | 2022/04/05 |
| Activity Date: | 2022/04/01 |
Reviewed by: Skylar and Kelsey
Great crew. Great time! Even with choppy waters, we felt safe and enjoyed every minute of it!
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| Packages: | Shark Cage Adventure |
| Attended as: | Couples |
| Posted on: | 2022/04/05 |
| Activity Date: | 2022/04/03 |
Reviewed by: Jaime
The experience was one for the books, I took my 2, 5, and 7 years old. The year-old was super excited about all the cool fish he saw. The 5-year-old attention span was about ten minutes, after that he was just out of it. The 2-year-old was looking for mermaids. So overall it was a success.
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| Packages: | Atlantis Maui Submarine |
| Attended as: | Families with Young Children |
| Posted on: | 2022/04/04 |
| Activity Date: | 2022/04/02 |
Reviewed by: John
This was an awesome time for our 3 year old and the crew was awesome
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| Packages: | 75-min Adventure [2022 Package] |
| Attended as: | Families with Young Children |
| Posted on: | 2022/04/03 |
| Activity Date: | 2022/03/11 |
Reviewed by: Michele
Such an awesome experience! We were surrounded by Manta Rays! So very cool, and the crew were helpful, very good at their jobs! Would love to do it again if we are ever back in Kona.
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| Packages: | Standard Package: Sunset Manta Snorkel |
| Attended as: | Couples |
| Posted on: | 2022/04/03 |
| Activity Date: | 2022/03/09 |
Reviewed by: Matt
Well what can I say? The team was kind and answered any and all questions we had. We were promised sea turtles and we got just that. Getting to swim atleast 1.5meters away from the turtles as the came to the surface multiple times. Being able to observe multiple sea turtles swimming around the depths and the various fish of the reef. To wrap up an already amazing and special experience, we also got a lengthy surprise visit from a family of dolphins swimming up close and personal to the catamaran as we headed back to the harbour. Like I said, what can I say?! Definitely recommended to all who are interested. 5/5
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/04/02 |
| Activity Date: | 2022/03/31 |
Reviewed by: Jen
Turtles!!!!! We had a ton of fun, staff was awesome and super helpful.
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2022/04/01 |
| Activity Date: | 2022/03/19 |
Reviewed by: A. Vergara
- Crew was super friendly and helpful. Family-owned.
- Drinks and snacks were provided during the tour
- Best part: spotted a whale close to our boat on our way to Turtle Canyon; seen turtles and lots of fish during the snorkeling session
- The current was a little strong in the afternoon but still worth the trip
- Overall super fun experience
- Definitely recommend!
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| Packages: | Buy One, Get One FREE! Waikiki Turtle Canyon Snorkel Cruise (2 hrs) |
| Attended as: | Couples |
| Posted on: | 2022/03/31 |
| Activity Date: | 2022/03/30 |
Reviewed by: James
We had a very good experience on board this vessel. The crew was kind, courteous and knowledgeable. Captain Jesse and the crew were very entertaining. We did find a whale about 50 yards off the bow, caught a shot of his tail! Great boat ride, beautiful scenery and gorgeous weather! Well worth the price of admission! Thank you to everyone involed!!!!!!
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| Packages: | Buy One, Get One FREE! Afternoon Whale Watch Sail |
| Attended as: | Families |
| Posted on: | 2022/03/31 |
| Activity Date: | 2022/03/26 |
Reviewed by: Ashley
I would, hands down, do this again. The crew was amazing, friendly and great with the 2 kids my group had with (ages 1 and 3). My son did snuba, said it was awesome and the instructor was great and friendly, easy to chat with. The Captain stopped to let us see whales (baby, mom and escort), it was absolutely great. There was a very knowledgeable crew member who gave tid bits of facts throughout the tour and another crew member who helped point out turtles a well as gave pointers for going under the water. Food was good too. Nothing fancy, but it did not disappoint. Not to mention mai tais were delicious. Can't wait to book again!
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| Packages: | Snorkeling Only |
| Attended as: | Families with Young Children |
| Posted on: | 2022/03/30 |
| Activity Date: | 2022/03/28 |
Reviewed by: Stephan
I took my folks on this boat trip, and they had a great time. We spotted a whale about 50 yards out and saw a bunch of flying fish. The crew were fun and informative and showed us all sorts of sites. I would definitely recommend this trip to anyone who wants to see a whale or just enjoy a big catamaran.
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| Packages: | Buy One, Get One FREE! Afternoon Whale Watch Sail |
| Attended as: | Families |
| Posted on: | 2022/03/30 |
| Activity Date: | 2022/03/26 |
Reviewed by: Jeff Scheller
Amazing service and expertise on the whale watching excursion! The crew was amazing and helpful along the way. Would highly recommend this trip for individuals and families!
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| Packages: | Afternoon Whale Watch - Alii Kai Luxury Catamaran Standard Seating |
| Attended as: | Couples |
| Posted on: | 2022/03/29 |
| Activity Date: | 2022/03/27 |
Reviewed by: Nancy
Pros: You will get as close as possible to many Manta rays, completely safe, even for kids, very informative guides.
Cons: They don't yet have an option to buy underwater photos or GoPro video of your experience, so bring your own.
Overall a great experience, highly recommend!
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/03/28 |
| Activity Date: | 2022/03/24 |
Reviewed by: Laura
The staff was very friendly. We did see multiple turtles & fish. We were taken to a small area with 5 other boats so swimming in the water was like walking through Disneyland. People were kept in a very small area. They said 60 mins of swimming but it felt closer to 45 mins, maybe. If you want to see coral and explore freely, this is not the tour for you. If you want to see some turtles and fish this is a nice starting point. They offer 3 alcoholic beverages which are impossible to drink on the short return home and none are permitted prior to snorkelling. We only got this one b/c others were sold out, but if you really want those beverages be prepared to drink fast ;-). I wouldn't do this one again.
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| Packages: | Standard Package with Drinks Included |
| Attended as: | Families |
| Posted on: | 2022/03/25 |
| Activity Date: | 2022/03/20 |
Reviewed by: Kara
There was a whole family of tem it was a bit scary but surreal!
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| Packages: | [8:00 AM] Early Morning Whale Watch Tour |
| Attended as: | Solo Travelers |
| Posted on: | 2022/03/25 |
| Activity Date: | 2022/03/25 |
Reviewed by: Jenn
We had an amazing time. It was nice that there wasn’t too many people on the boat. The captain was great, Daryl, as well as the rest Of the staff. They were all friendly, and really looked like they were enjoying themselves too :-)
It was a very windy day but we made the best of it!
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| Packages: | Snorkeling Only |
| Attended as: | Families |
| Posted on: | 2022/03/25 |
| Activity Date: | 2022/03/23 |
Reviewed by: Tammy koop
Friendly, relaxing and beautiful life memory and experience.
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| Packages: | Morning Snorkel Cruise (8:30 AM) |
| Attended as: | Friends |
| Posted on: | 2022/03/23 |
| Activity Date: | 2022/03/21 |
Reviewed by: Teresa
I’ve never been snorkeling before so this was a first experience for me. This company offers great services. They have an option for you to pay $30 more per person for them to come pick you up at local hotel (within their distance). Great option because we didn’t rent a car for our trip to Hawaii. They offer wet suit for rental $10 per person. We didn’t rent any because it was warm enough but it’s a great option. The boat ride was about 30 minutes each way and they included sodas/a cup of hot chocolate and chips for you. The manta-rays we saw were huge and there were so many of them!! They came super close as well. The best part was that they even recorded the manta-rays and air dropped the videos to us!!! I don’t have an underwater camera so it was a great surprise when she (the owner?) offered to airdrop us videos.
Aloha! Thank you so much for joining our tour and for sharing about your experience. We are so glad that you enjoyed your time with us. Please come back soon! Mahalo
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| Packages: | Manta Ray Snorkel with Transportation |
| Attended as: | Couples |
| Posted on: | 2022/03/22 |
| Activity Date: | 2022/03/20 |
Reviewed by: Jen
The vessel is more like a ship than a boat like it has 3-4 levels. Very organized and informational! The staff is friendly. Lots of room to walk around. They offer motion pills or some kind of ginger cocktail to prevent motion sickness. They also offered small snakes like chips. There wasn't an option for breakfast.
I went in February and and I saw about 7-10 whales( sprays, tip of their tails). I think 1 or 2 came close to the boat. I enjoyed it. My little one (5yo) was mostly running around...lol.
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| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2022/03/21 |
| Activity Date: | 2022/02/21 |
Reviewed by: Trish
Just did the Snorkel and Sunset dinner cruise. I would definitely do this again. The. Staff was absolutely awesome and very very patient. I sometime feel very constrained with all the rules but the staff did a very good job explaining why they have to do what they do to keep all of us safe and still have the best time. The music was great, the food was wonderful. And everybody on the boat seemed to have a good time. Oh and the sunset on the water was epic. I highly recommend this to all!
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| Packages: | [Oct-Mar] 2.5-hour Sunset Snorkel Cruise |
| Attended as: | Couples |
| Posted on: | 2022/03/21 |
| Activity Date: | 2022/03/19 |
Reviewed by: バーニー
I participated in this tour with my daughter who lives in Hawaii. It is stated that lunch is included in the tour, but currently, it is not. I confirmed with the staff whether lunch was included, and they said it is available for purchase at an additional cost. Also, there was no explanation about the whales in either English or Japanese.
I didn't have high expectations for lunch based on past comments, but since lunch is not included, I feel that other tours would have been better. (It's not good to have misleading information...) The main purpose of this tour, which was to see whales, was fulfilled as we were able to see them multiple times, so that was good.
Regarding infection control measures, there was no confirmation of vaccination or presentation of negative test results. The staff wore masks, but all the passengers were not wearing masks. It's best to think that this is the current situation in Hawaii. Additionally, many tourists are coming from the mainland United States, where overseas travel has become difficult. There were a lot of people on this tour as well. I thought we were the only Japanese and Asians there.
ハワイ在住の娘と参加しました。
こちらのツアーは昼食付きと記載されていますが、現在はついていません。スタッフにもついていないんですか?と確認しましたが、昼食は有料で購入との事でした。また、クジラについての解説は英語、日本語ともにありませんでした。
過去のコメントから昼食への期待はあまりしていませんでしたが、実際に昼食がついていないのであれば、他のツアーの方が良かったなーと思いました。(嘘の記載は良くないですね...)
このツアー1番の目的である、鯨は何度も見ることができたので良かったです。
感染対策に関しては、ワクチン接種確認も陰性証明書提示もありません。スタッフはマスクをしていますが、乗客はみなノーマスクです。それが今のハワイの現状だと思った方が良いです。それと、ハワイは海外旅行ができなくなったアメリカ本土からたくさんの観光客が来ています。このツアーも大勢の方が乗船していました。日本人、アジア人は私たちだけと思いました。
Dear Barney,
Thank you very much for your recent use of our services. We are delighted to hear that you were moved by the whales.
Thank you for your feedback regarding lunch. Upon checking, I found that it was not included in the tour. I sincerely apologize for the inconvenience caused by the error in the tour page description. Although you compared it with other tours and booked this one that included lunch, I deeply regret that it left you feeling disappointed on the day of the tour.
We have corrected the description you pointed out. To prevent similar inconveniences in the future, we will strive to improve our services.
Thank you for your understanding.
Best regards,
VELTRA
バーニー様
この度はご利用いただき誠にありがとうございます。
クジラには感動していただけたようで、嬉しく思います。
昼食の件、ご指摘ありがとうございます。
確認させていただきましたところ、ツアーには含まれておりませんでした。
ツアーページの記載ミスにより、ご迷惑をかけして申し訳ございません。
他のツアーと比較していただいたうえで昼食が付いているこちらのツアーをご予約いただいたものの、当日は残念はお気持ちにさせてしまいましたこと深くお詫び申し上げます。
ご指摘いただきました記載につきましては、修正させていただきました。
今後同様のご迷惑をおかけしないためにも、サービスの向上に努めてまいります。
何卒よろしくお願いします。
VELTRA
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| Attended as: | Families |
| Posted on: | 2022/03/21 |
| Activity Date: | 2022/03/18 |
Reviewed by: Jason
Perfect location, easy to find and board.
Boat is great.
Crew are amazing, professional and fun
The trip duration is just long enough.
Plenty of turtles and things to see
Ride back is great...the beverages for the ride are really nice too.
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| Packages: | Standard Package with Drinks Included |
| Attended as: | Families |
| Posted on: | 2022/03/20 |
| Activity Date: | 2022/03/18 |
Reviewed by: Sam
Fantastic ride - great whale sightings. Convenient shuttle.
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| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Solo Travelers |
| Posted on: | 2022/03/19 |
| Activity Date: | 2022/03/17 |
Reviewed by: Rbj
We had a very enjoyable trip near Waikiki to view fish and turtles. Our captain and guide were extremely knowledgeable and friendly. They knew where to take us to look at the animals. They provided lots of information about the fish as well as the area near which they were found. They were also very helpful with taking pictures with great backgrounds. The timing was just about right--not too long bringing on boredom in younger patrons, and not too short with no opportunities to actually see the animals in their natural habitat. It was a good experience for our entire group.
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2022/03/18 |
| Activity Date: | 2022/03/16 |
Reviewed by: Kara
I did many excursions on Oahu and this was my favorite, never had more fun in my life. BOOK IT- you will not be disappointed!!!
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| Packages: | Original Package: Underwater Scooter Adventure |
| Attended as: | Solo Travelers |
| Posted on: | 2022/03/18 |
| Activity Date: | 2022/03/16 |
Reviewed by: Kara
Thank you Dolphin quest!!My favorite sea animal and it was awesome to get lose and personal with them!
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| Packages: | 25-min Dolphin Encounter |
| Attended as: | Families |
| Posted on: | 2022/03/18 |
| Activity Date: | 2022/03/16 |
Reviewed by: Dawn
Amazing, friendly staff and very informative tour. We saw so many different species and learned a lot during our tour. We already want to go again! We recommend this tour
Aloha,
Thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you enjoyed the trip and the information provide by the crew.
We know there are a lot of activity providers on the Big Island, and we're honored you chose to spend part of your morning with us...and that we've earned your recommendation.
Mahalo and a hui hou!
P.S. Mahalo for including those pictures! Great images!
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| Packages: | Waikoloa Glass Bottom Boat Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2022/03/18 |
| Activity Date: | 2022/03/16 |
Reviewed by: RAJ
Very professional. Informative commentary and a great underwater experience.
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| Packages: | Kona Submarine |
| Attended as: | Families with Young Children |
| Posted on: | 2022/03/17 |
| Activity Date: | 2022/03/15 |
Reviewed by: Ann
My family had a great time and service was excellent and workers are very friendly.
Aloha Ann! Thank you for sharing your experience. We're so happy to hear you and your family enjoyed your submarine adventure with us! We'll be sure to share your kind words with our crew! We hope to welcome you and your family aboard again soon. Mahalo!
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| Packages: | Premium Submarine Tour (Larger Window) |
| Attended as: | Families |
| Posted on: | 2022/03/15 |
| Activity Date: | 2022/03/13 |
Reviewed by: Rbj
Very informative. Enjoyed our trip. Great weather.
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| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Couples |
| Posted on: | 2022/03/14 |
| Activity Date: | 2022/03/12 |
Tips and suggestions
Reply from activity provider
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HI Kara,
Thank you for your review. Glad you saw some awesome whale action!