West Oahu Snorkel Cruise with Dolphin Watch, Kayak, SUP, Waterslide & Lunch

Glad I went

Reviewed by: ATJ

This tour was really awesome! The staff was extremely helpful, courteous and knowledgeable. They had so many children on the tour I was on and they handled everything very safely and professionally. This tour doesn't guarantee dolphin sightings but they found them very quickly and easily and were very diligent to be sure everyone had a chance to see them. The Dolphins were in groups of 3-5 and I saw them at least 5 times. It was excellent.
The reef they brought us to was awesome! tons of fish and I saw at least 4 turtles.
I would highly recommend this tour. There are many that just to dolphin sightings, not swimming. Or they only allow 2-4 people in at once so youre not in the water the whole time, but they took everyone at once and kept a tight knit group and had recommendations on how to not scare the dolphins away. It was great. I didn't do any of the water sports because the snorkeling was so good but others looked to be having fun.
Great staff!
Great dolphins!
Great snorkel spot!
Great entertainment on the way back!
Very safe but also flexible.
Check it out for sure. Best day in Hawaii.

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2.5-Hour Waikiki Guided Turtle Snorkel Tour, Snacks & Drinks - Holokai Catamaran

AMAZING AND AWESOME

Reviewed by: MONIQUE

WE CAN'T WAIT TO DO IT AGAIN. THE STAFF WAS AMAZING, EASY TO WORK WITH, PATIENT, FUN, EXCITING, AND EXPERIENCED. I HAVE 2 11YR OLDS AND IT WAS THEIR FIRST TIME. THEY DID A GREAT JOB WITH THE HELP OF THE CREW. WE WILL DEFINITELY DO IT AGAIN.

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Oahu Spinner Dolphin Tour on the Waianae Coast with Snorkeling, Lunch & Hotel Transportation

Possibly the most memorable experience on our trip!

Reviewed by: Sandy R

This trip exceeded my expectations. We swam with dolphins several times. One pod consisted of 16 dolphins. And we probably saw 50 green sea turtles. Outstanding! The crew went above and beyond to make sure everyone had a great experience. I was saying good bye to my pictures as my camera sank into the coral below. Then Paul dove at least 25 feet underwater to retrieve it. Who could have expected this amount of attention? . As a bonus, he made his pictures available for everyone on board. Thank you, thank you!

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野生のイルカウォッチング＆ウミガメシュノーケリングクルーズ　ジャンボスライダーやSUPも楽しめる！＜ランチ付き／ワイキキ＆コオリナ送迎／日本語または英語ガイド＞

I was able to see dolphins and turtles ♡ I want to participate again ♡ イルカもカメも会えました♡また参加したい♡

Reviewed by: のぶちゃん

There was a morning call, and there was a guide who spoke Japanese, so I felt at ease. The staff were all fun people, and the dancing was great. It was a wonderful experience. I got to see dolphins and swim with tropical fish. Since it was my first time snorkeling, I think I could have enjoyed it even more if I had been more accustomed to it. To make it a good memory, taking motion sickness medication is essential. There were a few people who got sick and looked like they were struggling.

モーニングコールもあり、日本語の出来るガイドさんもいたので安心♡
スタッフの皆さんも楽しい人たちでダンスもよかった。いい体験になりました。イルカも見れて熱帯魚とも泳げました♡
シュノーケル初体験だったので慣れていればさらに満喫出来たなぁって思います。よい思い出にするために酔い止めは必須。酔った人が何人かいて、しんどそうでしたよ。

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イルカ大学　イルカウォッチング＆シュノーケリングクルーズ　イルカと泳ぐプランも！マリンアクティビティも充実＜ランチ付き／日本語／ワイキキ＆コオリナ送迎可＞

I was able to swim with sea turtles. Manta rays and bottlenose dolphins. Let's swim together next time. ウミガメと一緒に泳げたよ。マダライルカ・バンドウイルカ。今度は一緒に泳いでね。

Reviewed by: ＫＥＲＡ

I wasn't very good at swimming, but I was able to enter the ocean with a kickboard. I was a little disappointed that I couldn't see the dolphins underwater, but I want to take advantage of the scholarship program to try again. I had a lot of fun playing with sea turtles and tropical fish. The current in the ocean was strong, making it difficult to swim. The wind was also strong and it got cold, so I highly recommend borrowing a wetsuit (it's only $10). You can also buy the photo data for $50, so I recommend seeing and enjoying it with your own eyes.

泳ぎが苦手な私でしたが、ビート板を貸してもらって海に入ることができました。イルカを水中で確認することができなくてちょっと残念でしたが、（いたのに確認できなかったことが残念）奨学金制度を利用してリベンジしたいです。ウミガメやトロピカルフィッシュとはたくさん遊べました。海の流れが速く、泳ぐのが大変。風も強く体も冷えるので参加する人は是非ウエットスーツを借りてください。（10ドルで安いですよ）写真のデーターも50ドルで買えるので、自分の目でしっかり見て楽しむのがお薦めです。

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ノースショア・シャーク・アドベンチャー　迫力満点！至近距離で野生のサメを見学 ＜送迎可＞

You can see sharks up close. サメが近くでみれます。

Reviewed by: ちびたん

There is a shuttle service available, but we went to the North Shore by rental car. It takes about 20 to 30 minutes from the dock. You will enter a cage. You can see sharks while snorkeling inside the cage. There is a water shower available, but the only place to change is the restroom. I changed in the car. I think it's better to bring your own towels from the hotel.

送迎もありますが。私たちはレンタカーでノースショアまでいきました。
船着き場から２０～３０分ほどかかります。ケージの中にはいります。ケージの中でサメをシュノーケルでみます。水のシャワーは使えますが、トイレしか着替えるところはないです。私は車の中で着替えました。ホテルのタオルは持参したほうがいいと思います。

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モロキニ島シュノーケリングクルーズ ＜朝・昼食付／現地集合＞

Must-do activities on Maui! マウイ島でのマストアクティビティー！

Reviewed by: mandy

My first experience with snorkeling was thrilling, and it became an unforgettable, amazing memory!

We had a full hour at two locations: Molokini Island and a spot where we could encounter sea turtles, allowing us to enjoy the beautiful ocean with its different expressions.

The meals, including breakfast, lunch, and the final bar time, were also satisfying! The lunch burger and Maui beer were especially delicious!

Our Japanese guide, KANA, was very kind and accompanied us into the water, which made me feel secure throughout the experience.

If I ever go to Maui again, I would love to participate once more!

シュノーケリングは初体験で、ドキドキしながら参加しましたが
忘れられない、最高の思い出になりました！

シュノーケリングは、モロキニ島と、ウミガメに出会えるスポットの２か所でたっぷり１時間ずつの時間があり、それぞれ違った表情の綺麗な海を堪能できました♪　

朝食、昼食、最後のバータイムの食事も充実！
特にランチのハンバーガーと、マウイビールは美味！

日本人ガイドのKANAさんがとても親切にご案内してくれて
一緒に海にも入ってくださるので、終始安心して参加出来ました。

またマウイに行くことがあったら、もう1度参加したいです!!

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2.5 Hour Honolulu Whale Watch Cruise on the Majestic with Waikiki & Diamond Head Views [Dec - Apr]

Wonderful Whale Watching Experience!

Reviewed by: Tonya and Stan

We booked this activity for our first full day in Oahu. The shuttle pickup location was fairly easy to locate with the instructions given. The boat was very nice and spacious, and the staff were friendly. The food and drink selection for lunch was good. I enjoyed the hot tea and coffee options as it got a little chilly at times out on the desk. We saw whales right away, right along the coast of Diamond Head. They tracked the whales and we were able to see the pair come up to the surface multiple times during the course of the trip. The guide was very informative, giving us a lot of facts about the whales, their migratory patterns, etc. Make sure to take your Dramamine... I bought some and didn't have any issues... but I definitely saw a few people who got seasick and did not have quite as good of an experience as we did. The professional photographer was a nice addition, and allowed us to enjoy being present in the moment while they captured the whales. We purchased two prints at the end of the trip that were beautiful. Make sure to bring a light jacket, and binoculars (I was glad I remembered mine!).

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モロキニ島シュノーケリングクルーズ ＜朝・昼食付／現地集合＞

Encountered sea turtles 5 times! The burgers and beer on the boat were amazing! ウミガメ遭遇5回！船上バーガー＆ビールは最高！

Reviewed by: のべっち

I participated with my wife and our two elementary school children. We visited two snorkeling spots with abundant coral and high visibility, where we saw many tropical fish and even sea turtles. The kids were very excited, and I think it became a memorable part of our trip.

The Japanese staff kindly taught us the procedures and how to use the equipment, and they also recommended spots in the water and informed us when we spotted sea turtles, allowing us to have a safe and fulfilling time.

The hamburgers we ate on the boat, along with the beer, cookies, and coffee during our return trip after snorkeling, were all fantastic and highly recommended under the refreshing blue sky of Maui!

It was unfortunate that we couldn't go to Molokini Island due to strong winds, but as mentioned, we saw plenty of fish and sea turtles, which adds to the excitement for next time.

家内と小学生の子供二人を連れて参加しました。
珊瑚が多く透明度の高いシュノーケリングポイントを２つ回ってくれて、そのどちらでも沢山の熱帯魚、そしてウミガメにも会えました。
子どもたちも大興奮で旅の想い出に出来たのではないかと振り返っています。
日本人スタッフさんが親切に手順や道具の使い方を教えてくれて、更に海の中でもオススメのスポットや海ガメ発見時に場所を教えてくれたりで、安心かつ充実した時間を過ごすことが出来ました。

船の上で食べるハンバーガーや、シュノーケリング後の帰港中のビールにクッキー＆コーヒー。爽やかなマウイの青空の下でその全てが最高でオススメです！

風が強くてモロキニ島へは船が出せなかったのは残念なのですが、上述の通り沢山お魚にもウミガメにも会えましたし、次回へのお楽しみ。ということで。

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Shark Diving Hawaii - Cageless Pelagic Snorkel Tour with FREE Photos & Videos

So much fun - I booked it twice!

Reviewed by: Mike in SC

I’ve been on several shark dives in the past - almost all without cages. This experience was right up there with all the rest.
Without a cage you really get to understand that, unlike Shark Week hype, sharks are not out to get us.
You share the ocean and appreciate them as they go about their own business. We had up to 17 sharks in the vicinity on the my second trip, including Galapagos, Sandbar, and Scalloped Hammerheads. A couple would cruise by closer, but most seemed content to keep their distance.
The team made both dives very informative as well as enjoyable. Their cameraman ensures that you’ll have pictures to share with family and friends. I used my GoPro, but still got the pictures they took as well.
If I’m ever back on Oahu, I’ll book a couple more outings with them.

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Maui Whale Watch Cruise from Lahaina -Temporarily Not Available [Dec-May]

Whale watching

Reviewed by: Stevens Family

Great crew, a lot of good information and got a good look at the final Mom and her calf of the season

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Kona Manta Ray Snorkel & Night Dive Tour at Keauhou Bay - Sea Paradise

Seriously glad we did this!

Reviewed by: Sharon

The Sea Paradise crew gave us a great experience, from setting us up with wet suit and snorkel gear to teaching us how to "behave" in the water (#1 rule - Don't touch the Manta Rays, #2 rule - don't pee in the wetsuits - haha! - they provide a bathroom on board), providing drinks and snacks, including hot chocolate which was welcome after the snorkeling. They also made sure we weren't needlessly floating around in the water before the rays showed up, but got us in there in plenty of time to see 4 different rays swimming literally inches below our faces! So cool to see them somersault and glide beneath you. Completely worth the cost! Do this!

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1-Hour Hawaii Glass Bottom Boat Tour - Waikiki Morning & Afternoon Marine Life Cruise

Great day on the sea

Reviewed by: Danny

Had a great time. Crew were very friendly and very knowledgeable. I would recommend this experience to anyone. Laughed learned and had a wonderful time with my entire family.

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2.5-Hour Spirit of Aloha Waikiki Turtle Snorkel Tour with Cocktails from Hilton

Amazing experience!

Reviewed by: Jackie Frymire

From check in to check out, this cruise was absolutely outstanding. The crew took great care of every detail without making you feel micromanaged! You want to swim with turtles?! Sign up! You spend 1.5 hours snorkeling with these amazing creatures. Back on the katamaran, lunch was delicious and plenty of cocktails and soft drinks. Then sails up and sail and it was breathtaking! I really can’t say enough good about this cruise. I would do it everyday if I could! Thank you Capt Josh and your awesome crew for making this the experience of a lifetime! They go above and beyond to ensure it is the BEST experience!

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2.5-Hour Waikiki Guided Turtle Snorkel Tour, Snacks & Drinks - Holokai Catamaran

BEST THING WE DID IN WAIKIKI BY FAR!!!!

Reviewed by: KRIS & CHELSEA

Captain Ryan and his crew definitely do a great job!! You can tell they all love their job and give their customers 150% every time!! We got to swim with turtles and lots of fish and every time we saw Dolphins they would go chasing them to make sure we got a close look every time. The girls at the front desk were also very helpful and when we wanted to buy souvenirs they went out of their way to go upstairs and show us everything they had. HIGHLY RECOMMENDED!!

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イルカ中学　野生のイルカ＆ウミガメシュノーケリングクルーズ　高速ボートでイルカ遭遇率アップ！＜少人数制／ワイキキ＆コオリナ送迎可／日本語／ランチ付き＞

An emotional experience!! 感動的な体験！！

Reviewed by: イルカラブ

We were traveling with a 2-year-old, but my mother watched him on the boat, and my husband and I participated in snorkeling together. It started off a bit gloomy with rain in Waikiki early in the morning, but we arrived after about an hour to beautiful weather! Luckily, we were able to see a sea turtle even before boarding the boat. Shortly after departure, we encountered dolphins and hurried into the water! I felt a bit rushed as we jumped into the sea one after another, and I wondered if it might be a bit hard for snorkeling beginners. However, there are guides available for those who are anxious, so it’s reassuring. I was confident in my snorkeling skills, but I ended up more tired than I expected. We only had one snorkeling session with the dolphins, but on the way back to the boat, they swam close to us again, so we had two opportunities to swim with them, which was satisfying. After returning to the boat and moving to another location, we encountered a large group of dolphins, but since it was a spot with many sharks, we watched from the boat. It was great to experience both! We saw a lot of dolphin jumps too! After that, we went snorkeling with sea turtles. We moved to the turtle point and saw them shortly after swimming, which was also satisfying. There were five of them! I knew we shouldn’t touch them, but they came so close that I was desperately trying to avoid bumping into them. The freshly made hamburgers prepared on the boat were also very delicious! After arriving at the port, we even saw a ray! After getting off the boat, we saw sea turtles again at the spot we visited on the way there. Overall, it was an amazing experience from start to finish! I definitely want to participate again when I go to Hawaii!

2歳の子連れでしたが船上では母に見てもらい、シュノーケルには夫婦での参加です☆朝早くワイキキは雨で憂鬱なスタートでしたが1時間程で到着し、着いたらとてもいい天気でした！運良く船に乗る前からウミガメを見ることができました(^ ^)出発後もすぐにイルカに遭遇して急いで海に入りました！！次々と海にジャンプして入るので少し焦りましたが(^-^;シュノーケル初心者には少しハードなのかな？と思いましたが、不安な方はガイドさんが付いてくれますので安心です☆シュノーケルには慣れていて自身があったのですが、思っていたより疲れました(°_°)イルカとのシュノーケルは一回でしたが、船に戻る途中にもう一度近くを泳いでくれたので一緒に泳ぐ？機会は2回あり満足でした☆船に戻り移動してまたイルカの大群に遭遇しましたが、サメが多い場所とのことで船からのウォッチングになりましたが、どちらも体験できたので良かったです(^ ^)イルカのジャンプもたくさん見れました！その後はウミガメとシュノーケルです。移動してウミガメのポイントへ。少し泳いですぐに見れたのでこれも満足です(^ ^)5匹いました！触ってはいけないのは承知ですが、びっくりするほど近づいてくるので当たらないように逆に遠ざかるのに必死な程でした(^-^;船で作ってくれる出来立てのハンバーガーもとても美味しかったです☆港に着いてからは何と！エイまで見れました!!!!船から降りて、行きに見た場所でまたウミガメも見れました☆もう何から何まで最高な体験になりました！またハワイに行くときには絶対に参加したいです(^ ^)☆

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1-Hour Hawaii Glass Bottom Boat Tour - Waikiki Morning & Afternoon Marine Life Cruise

Amazing!

Reviewed by: A.S.

The whole experience was fantastic...from the crew who were extremely helpful to the accommodations. Boat was new, not overcrowded. Ride went from the harbor to Diamond head. Saw turtles, fish and even a pod of dolphins. Captain provided good information. Definately recommend.

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BOB's Hawaii Underwater Scooter Adventure & Turtle Watching Tour

a lot of fun

Reviewed by: marcia

I would recommend this adventure our photographer was amazing he got a school of dolphins too.There was an octopus right with my husband and the photographer there and turtles.Lots of beautiful fish.

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2.5-Hour Waikiki Guided Turtle Snorkel Tour, Snacks & Drinks - Holokai Catamaran

Holakai turtle catamaran cruise

Reviewed by: Stephanie

Excellent crew made sure everyone was comfortable and also made sure everyone got to snorkel with the turtles.
Had a great time especially for the price it was a great value

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モロキニ島シュノーケリングクルーズ ＜朝・昼食付／現地集合＞

Blowing away the cloudy sky! The emerald green sea! 曇り空を吹き飛ばす！エメラルドグリーンの海！

Reviewed by: すぅ〜

I participated in this tour last year, and it was so wonderful that I invited my sister to join me again. Even though it's already mid-April, we were met with unexpected cloudy weather... Unfortunately, on the day of the tour, the heavy clouds lingered. I was worried about how it would turn out, but the underwater scenery was incredibly beautiful, enough to blow away the gray skies! I was able to swim leisurely with the sea turtles, creating great memories.

I want to thank Kana from the crew for all her help. It was really fun to hear various stories during our travels. Thank you very much!

The "fresh broccoli" that was served as a salad will definitely be something I try at home too (laughs).

Oh, be careful with the environmentally friendly sunscreen provided; it can be a bit too much. It turns you very white. Those with shaved heads ended up looking like a character from "Skikeiyo." As for me... I ended up looking like a foolish lord!

去年このツアーに参加し、忘れられないくらい素敵だったので、姉を誘って再び参加。
四月も半ば過ぎなのに、まさかの曇天続き・・・願い虚しくツアー当日もずっしりと重い雲。
どうなることかと思いましたが、海の中は抜群に綺麗で曇り空を吹き飛ばすほど美しかったです！ホヌさんとものんびり一緒に泳げて、いい思い出になりました。
クルーのカナさんには何から何までお世話になりました。いろんなお話が聞けて、移動中もとても楽しかったです。ありがとうございました。
サラダで登場した「生ブロッコリー」　我が家の食卓でもやってみますね(笑)

あ、備え付けの環境に優しいポンプの日焼け止めは、取りすぎ注意です。
めっちゃ真っ白になります。
スキンヘッドの方はスキケヨさんになってました。
私は・・・バカ殿になりました！

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ウミガメシュノーケリング　ホロカイ・カタマラン号　高確率でウミガメに会えるタートルキャニオンへ！ソフトドリンク&スナック付き＜3時間／英語／ワイキキホテル発＞

I recommend it. オススメです

Reviewed by: YUKI

Swimming with turtles and sailing with dolphins was amazing! It felt like a great deal for the price. I participated in the morning session, and there were hardly any Japanese people, so it was a deep American tour.

カメと一緒に泳げ、イルカと一緒にセーリング出来て最高でした！
値段の割にかなりお得感があります。
午前中の時間帯に参加したのですが、日本人がほとんどいなくてディープなアメリカンなツアーでした

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Waikoloa Glass Bottom Boat Scenic Cruise with Ocean Sports - Kids 5 Years Old and Under Ride Free!

Glass bottom boat

Reviewed by: Sarah

Captain Jeff was great. We were a group of 13 including 4 kids. Very safe boat. Saw lots of turtles. Very informative. A must do!

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BOB's Hawaii Underwater Scooter Adventure & Turtle Watching Tour

Amazing adventure

Reviewed by: Kevin

Would definitely recommend this activity to do it was amazing the crew were fantastic

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2.5-Hour Waikiki Guided Turtle Snorkel Tour, Snacks & Drinks - Holokai Catamaran

Great staff, great experience!

Reviewed by: laf3g

Great staff who made the trip lots of fun. Saw tons of turtles, though not a great variety of other fish - but I was there to see turtles, and so I was happy as can be!
Got a little woozy after being out on the ocean, and they immediately recognized it (without me having to say anything!) and offered me a dab of lavendar oil behind my ears/under my nose that cleared it right up.

Overall a great trip, highly recommend!

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ハワイ水中スクーター　泳げなくてもOK！シーボブで海底散歩＆シュノーケリングクルーズ

I do not recommend the rainy season. I think it's better to choose a different time to participate. 雨期はおススメしません。時期を選んで参加した方がいいと思います。

Reviewed by: ハワイラブ

The rain has stopped, but the wind was strong due to the clouds, and it was cold enough to make me feel like I was freezing. Some participants were wearing down jackets because of the cold. The waves were high from the wind, and the sea water was murky with low visibility. Also, tips are not included in the tour fee, so I intended to give a tip, but the pressure for tips was overwhelming and took away from the experience.

雨は止みましたが、雲で風が強く、寒くて凍えそうでした。
寒くて一部参加者はダウンジャケットを着ていました。
風で波が高く、海の水は濁り、透明度はあまりありませんでした。
それとチップはツアー代金に含まれていないので渡すつもりでしたが、
チップの催促がすごくて興醒めしました。

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野生のイルカウォッチング＆ウミガメシュノーケリングクルーズ　ジャンボスライダーやSUPも楽しめる！＜ランチ付き／ワイキキ＆コオリナ送迎／日本語または英語ガイド＞

I recommend it! おすすめです！

Reviewed by: とんぼ

It was a very good experience tour.

I thought a regular pickup would come, but a really cool, big, and beautiful bus arrived, and everyone got excited.

There were plenty of monitors inside the bus, and the explanations were easy to understand. The female guide not only spoke Japanese but also created a great atmosphere, making it fun.

The tour was enjoyable for all the members. We got to see and swim with dolphins.

The snorkeling afterward was also very good. Since it can be cold, it's definitely better to borrow a wetsuit at the beginning.

とても良い体験ツアーでした。

普通のお迎えが来ると思っていたらとてもカッコいいデカイ、キレイなバスがきてみんなでテンション上がりました。

モニターもバス内にたくさんあり、説明がわかり易かったです。
ガイドの女性も日本語が話せるだけではなくとても空気を作れる方で楽しかったです。

ツアーは、メンバーが全て楽しかったです。
イルカも見れて泳げて

その後のシュノーケルもとてもよかった。
寒いので
最初の段階で必ずウェットは借りたほうがいいです。

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BOB's Hawaii Underwater Scooter Adventure & Turtle Watching Tour

AWESOME TIME, AWESOME CREW

Reviewed by: Danielle Tattam

Incredible, awesome, different and the crew are OUTSTANDING!
My 2nd time, and I brought along 23 people with me and again it was GREAT. All our first timers LOVED it. It was rough seas from a severe storm the two previous days, which affected seeing the crater on the sea floor, but lots of fish were out to play. Saw quite a few turtles too.
All my guests said it was TERRIFIC and they had a ball!!
The crew are always smiling, helpful and FUN!!!
Thanks again guys!!!
Danielle Tattam

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2.5-Hour Waikiki Guided Turtle Snorkel Tour, Snacks & Drinks - Holokai Catamaran

Fabulous experience

Reviewed by: Diane

Great snorkelling amongst turtles and gorgeous tropical fish. Terrific sailing experience also, with excellent crew onboard. Drinks and snacks available, bring small amount of cash

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BOB's Hawaii Underwater Scooter Adventure & Turtle Watching Tour

Unbelievable experience

Reviewed by: Max

Absolutely fantastic experience. The guys that looked after us were fabulous. Would easily do it again.

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マンタ大学夜学部　野生のマンタ＆ナイトシュノーケリングツアー ＜送迎可／日本語スタッフ乗船日あり＞ *48時間前までキャンセル無料

I couldn't meet this time (crying). 今回は会えませんでした（泣）

Reviewed by: KAZ

It can't be helped since we were dealing with wild animals like manta rays, but it was disappointing when time ran out after waiting on the boat in the cold. It seems that other boats didn't see them that day either. In a way, you could say it was a genuine tour rather than a staged one... The staff mentioned that I could participate for free next time, but there wasn't any detailed information, so I'm worried about whether they will really accommodate that for free.

野生の動物マンタ相手なので仕方がないですが、寒い中、ボートに揺られ待っていたので時間切れになった時は残念でした。この日は他の船でも見れなかったみたいです。ある意味、仕込みでは無いリアルなツアーとも言えますが。。。スタッフの方は次回無料で参加可能と言っていましたが、詳しい案内も無かったのでほんとうに無料で対応して頂けるのか不安です。

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