Reviewed by: ハレイワ乗馬
We all had a great time as a family. During the horseback riding, several staff members accompanied us and provided solid support for the children, which made us feel secure, and we were satisfied with the ample riding time. Additionally, we stopped by a few shopping spots recommended by our guide, where we were able to purchase some great deals. Even during the car ride, we had various conversations and were never bored. However, it would have been nice if they had spoken a bit more slowly. If I have the chance to go to Hawaii again, I would love to participate once more.
家族みんなで楽しめました。乗馬ではスタッフが何人か付き、子供をしっかりサポートしてくださったので、安心でしたし、乗馬時間もたっぷりで満足出来ました。また、ガイドさんおすすめのショッピングスポットに数か所寄っていただき、お買い得な品々を購入することが出来ました。車中でも、色々なお話をしてくださり退屈しませんでした。ただ、もう少しゆっくり話してくださった方が良かったかな。ハワイに行くことがあれば、また参加したいです。
| Rating: | |
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| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2014/08/26 |
| Activity Date: | 2014/08/18 |
Reviewed by: こばやし
We participated in the tour as a couple. We were moved by the starry sky and the sunset! There was a zone where we couldn't sleep due to altitude sickness prevention, but the guide engaged us with interesting stories and played songs related to the stars (we arrived at our destination while listening to familiar tunes). They were considerate at every turn. At the summit, I didn't feel cold thanks to the gear we were provided. Thank you very much!
夫婦でツアーに参加させていただきました。星空とサンセットには感動しました!高山病対策で途中から寝てはいけないゾーンがあったのですが、おもしろいお話で話しかけてくださったり、星に関する曲をかけてくださったり(なじみの曲で聴いている間に目的場所に着きました)、都度都度配慮してくださいました。頂上は、貸していただいたウェアで寒さは感じなかったです。本当にありがとうございました!
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2014/08/26 |
| Activity Date: | 2014/08/23 |
Reviewed by: Monica and family
My husband is a history buff so he was able to expand on the information provided by the tour guide and my children learned a lot. Very informative and interesting. I would recommend this to anybody wanted to learn more about American history! Enjoy!
P.S. Make sure to wear good walking shoes.
| Rating: | |
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| Packages: | General Admission: Self-Guided Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2014/08/25 |
| Activity Date: | 2014/07/28 |
Reviewed by: Tony
Great boat, Great food we had the steak and lobster. Beautiful dancing and entertainment.If your in the area I recommend this for any one.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2014/08/25 |
| Activity Date: | 2014/08/22 |
Reviewed by: ----------RHO----
As you check in and arrive to the pier, you will be entertained with a Hula performance. You will then be directed with a pleasantly helpful staff to seat you with your tossed salad ready to be consumed. Also you will then receive a welcome Mai Tai which is very addicting and may cause you to purchase more. I had 4 of them. The all you can eat crab legs, steak, and macadamia nut ice cream was amazing. As the sun started to set, I found myself in a very relaxing area of the top deck. I was taking in the views of the ocean, land, and skies as I was just about ready to call it a night. Until we just about to reach the dock, all their employees started a party and danced like crazy. My date is not much of a dancer, but she enjoyed watching me entertain everyone. This night was a night to remember especially the service provided the staff on board. They will make sure you are always satisfied.
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2014/08/24 |
Reviewed by: Mother of 2
This was a great and informative guide. Our tour guide knew more about the island then I ever did. Kids got tired on bus so they fell asleep near the end. I was very happy and enjoyed it very much.recommend to bring something for small children to snack on and drink aswell as somwthing to do while on the bus. Over great time.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2014/08/24 |
| Activity Date: | 2014/08/23 |
Reviewed by: Shirin Khosravinejat
It was fun. Polite, professional staff,
Enjoyable performance; however the stop was somewhat short at fern Grotto.
| Rating: | |
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| Packages: | River Cruise Package |
| Attended as: | Couples |
| Posted on: | 2014/08/23 |
| Activity Date: | 2014/07/31 |
Reviewed by: Scott S.
If you go on this tour, ask for bus 738. Patrick was our driver and guide and he was awesome. He was very knowledgable and showed us a lot of interesting things and explained to us what we were being shown. When it came time for the tour Patrick had a handle on the process and made sure we knew what was expected during the actual memorial tour. Great job Royal Star!
| Rating: | |
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| Packages: | Deluxe Arizona Memorial, USS Battleship Missouri & Historical City Tour |
| Attended as: | Families |
| Posted on: | 2014/08/23 |
| Activity Date: | 2014/08/15 |
Reviewed by: うみぶた
If you start well, you will end well.
After horseback riding on the afternoon of the 13th, we enjoyed canyon horseback riding on the final day of our trip in the morning.
Some people might say, "Is it really that fun?" but we found it enjoyable. My grandchild was in high spirits riding the same horse, "Kahlita," as on the 13th.
The horseback riding experience begins right outside the hotel, and we were fortunate to have a tour guide named "Nakama."
While you could just rent a car for horseback riding, having a knowledgeable tour guide who knows everything about Hawaii makes the activity much more memorable.
Additionally, I am very grateful for how accommodating they were to our requests.
1. Excellent time management
2. Thoughtful attention to guests, which is highly appreciated.
3. Rich knowledge and wide connections with celebrities
From what I remember, the tour guide "Nakama" didn't seem to like shrimp, but he responded to the guests' requests and ordered garlic shrimp from Macky's for everyone to take out, allowing us to use our time effectively.
I look forward to enjoying canyon horseback riding again next time.
始めよければ終わりも良し。
13日午後からの乗馬に続き、旅行最終日に午前からの渓谷乗馬が取れたので楽しんでみました。
え!そんなに楽しいのと言う人もいますが、私たちは、楽しいです、孫は、 13日と同じ馬「カリータ」に乗って上機嫌でした。
乗馬の始まりは、ホテルを出たところから始まりますが、ツアーガイドの 「ナカマさん」という方にも恵まれました。
乗馬だけならレンタカーで行けば事足りるのですが、やはり、ハワイのことならまかしとけ、というような物知りのツアーガイドの方と一緒にアクティビティをできることは、旅の想い出を何倍にも増やせますね。
さらに、リクエストにも快く応えて大変感謝しております。
1 時間の配分が上手
2 ゲストに対するきめ細やかな心遣いが好感度大です。
3 知識が豊富なのと、知名人との裾野が広い
等々でした。
私の記憶だと、ツアーガイドの「ナカマさん」はエビが好きでなかったように記憶していますが、ゲストのリクエストに応えてくれ、マッキーのガーリックシュリンプをみんなの分、テイクアウト注文してくれていて、時間を有意義に使えました。
また次回も渓谷乗馬たのしみたいです。
| Rating: | |
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| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2014/08/23 |
| Activity Date: | 2014/08/16 |
Reviewed by: Jennifer
Had an amazing time on the tour! Our guides, Marlin and Justin were great! Very funny and super nice! My nephew has autism and Justin was wonderful with him!
Loved swimming in the waterfall and the kids loved the rope swing!
Highly recommend this tour!
We are glad to hear that you folks enjoyed your time out on the Ranch with us. We hope to see you guys out again in the future!
Mahalo,
The Kipu Ranch Team
| Rating: | |
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| Packages: | 5 to 6 Passenger UTV - (Until Dec 31st, 2017) |
| Attended as: | Families |
| Posted on: | 2014/08/21 |
| Activity Date: | 2014/08/18 |
Reviewed by: 家族3人
Horseback riding included both descending and ascending mountains, with some thrilling moments. It allowed for a sense of adventure in nature, and the view of the sea from the mountains was refreshing. The riding time was quite long, making it enjoyable for beginners. The local woman who explained the horseback riding was friendly and helpful.
The information provided by the Japanese male driver added great value, and the coffee farm we stopped at was enjoyable. The lunch bento was also well-prepared, resulting in a high level of satisfaction.
乗馬は山下り山登りがあってひやひやする局面もあり、自然の中で冒険心が発揮され、山から海が見えて気持ち良く、乗馬時間も結構長く確保され、初心者にとっては十分楽しめる。乗馬説明の現地女性もフレンドリーでよかった。
日系男性ドライバーの方から提供される情報の付加価値が高く、途中立ち寄ったコーヒー農園も楽しく、昼食の弁当も上手く、満足度高かった。
| Rating: | |
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| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2014/08/19 |
| Activity Date: | 2014/08/17 |
Reviewed by: Jevons
The guide was friendly and knowledgeable. She is from Maui and told us a lot about the island. Swimming in the fresh water pond was fun! Highly recommend anyone who visits Maui to do this tour
| Rating: | |
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| Packages: | Morning Tour - Meet in Central Maui |
| Attended as: | Couples |
| Posted on: | 2014/08/16 |
| Activity Date: | 2014/07/31 |
Reviewed by: SHaynes
This tour is "Spectacular". It was way beyond expectation. The views from above are really breathtaking, and well worth the cost. You will not be disappointed!! This was my first helicopter tour and I couldn't be happier with it:)
| Rating: | |
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| Attended as: | Friends |
| Posted on: | 2014/08/15 |
| Activity Date: | 2014/08/07 |
Reviewed by: SHaynes
This tour was great. We experienced in a way we wouldn't have because of the vast knowledge of our driver Coco who made it that much better. I highly recommend to get a well rounded understanding of beautful Oahu!!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2014/08/15 |
| Activity Date: | 2014/08/10 |
Reviewed by: のりあや
The guide for the shuttle service was chatty and fun. I was a bit anxious about horseback riding, but the horse was well taken care of, so it was great. If I have the opportunity, I would like to go again. I don't really like shrimp, but the shrimp lunch was delicious. The pineapple ice at Dole Plantation was enough for two to share, and it was not overly sweet, making it delicious. It was the best day ever.
送迎のガイドさんは、お喋りで楽しかったです 。乗馬は、少し不安だったけど手入れもいきとどいた、お馬さんだったのでよかったです。また、行くきかいがあったら行きたいと思います。エビはあんまり好きじゃなかったけれどシュリンプランチは美味しかったです。ドールプランテーションのパイナップルアイスは二人で一つで食べれるし、しつこくない甘さで美味しかったし最高の一日でした
| Rating: | |
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| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2014/08/14 |
| Activity Date: | 2014/08/12 |
Reviewed by: Lonnie Boaz
Despite the ship having to return to port because of rough water we had a wonderful time. The drinks were good and the food was delicious. The lobsters were delicious and the steak was about the most tender and tasty steak I have ever had. The music and show were great.I was very appreciative that one of the dancers took a picture with me after the show. The staff was eapecialy helpfull and particularly your assitant manager.The Star of Honolulu was the highlight of our trip to Hawaii. We would definitely do it again. Highly recommended.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2014/08/14 |
| Activity Date: | 2014/08/07 |
Reviewed by: Hannah
I participated because I wanted to ride a horse.
There were some sightseeing stops along the way, but the driver was Japanese and managed everything very efficiently, keeping track of time perfectly.
I thought I would only be able to enjoy either the garlic shrimp or the huli huli chicken, but I was able to enjoy both within the limited time.
However, regarding the horseback riding, I searched for a tour that was suitable for advanced riders, but I ended up with beginners, so we only walked for 90 minutes...
That was the only disappointing part.
Because of that, I wanted to give it 5 stars, but I gave it 4 instead.
The driver deserves 5 stars, though!
馬に乗りたくで参加しました
途中観光などありましたがドライバーさんが日本人で
すごく段取りよく効率よくキッチリ時間管理してくれたので
ノースでどちらかしか無理だと思っていた
ガーリックシュリンプもフリフリチキンも時間のない中、両方楽しむ事ができました
ただ乗馬に関してだけ
上級者でもOKの乗馬ツアーを探して参加したのに初心者と一緒になってしまった為
90分歩いただけ…
それだけが残念でした
なので★5つにしたいところを4にしました
ドライバーさんは★5ですww
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2014/08/14 |
Reviewed by: IN THE CITY
It was a special experience!
It feels more like a trip than a tour.
Whether it was an inner trip or a time trip, the souvenirs from the experience were significant, and the emotions linger on.
The 360-degree sunset and starry sky are something you won't easily encounter anywhere in the world, and I truly realized that Haleakalā is a rare place.
Not only can you see the starry sky, but you can also gaze at it because there are professionals who provide explanations.
The sense of freedom and intimacy felt by the tour members could only have been created by YAMAPEE.
I really appreciated that feeling of being 'left behind' after the individual guests had returned...
The exquisite background music brought me to tears as well.
This tour is filled with various surprises, but I won't spoil the emotions of those who participate, so I'll keep my mouth shut.
It was all good, but there’s one aftereffect...
Whenever I hear "Summer Fruit" in the city, I remember that starry sky and get all emotional. Crying.
I am truly grateful.
☆ For those who are going to make a reservation, I recommend booking early.
☆ I bought some boring souvenirs in Oahu, so for a souvenir for myself, I recommend the market at Claw Lodge!
特別な体験でした!
ツアーというよりトリップの方が合ってそうです。
インナートリップなのかタイムトリップなのか、参加後のお土産が大きく、
いつまでも感動が続きます。
360度の夕焼けや星空は世界中探してもそれ程お目にかかれず、
ハレアカラは稀有な場所なのだと実感しました。
星空を見るだけではなく、GAZEできるのはプロがいて解説してくださるから。。
ツアーメンバーが感じた自由や親密さはYAMAPEEさんしか作りだせなかったでしょう。
あの個人客が帰ってしまったあとの’取り残され感’が良かったなあ。。。
珠玉のBGMにも泣かされましたし。。
色々仕掛けが散りばめられているツアーですが
参加された方の感動を取りたくないので、口チャックです。
良い事づくめでしたが、ひとつ後遺症が、、、。
街で♪真夏の果実♪がかかると、あの星空を思い出し、キュンキュンしてしまいます。泣
本当に感謝しています。
☆これから予約される方は早めのご予約をお勧めします。
☆オアフでつまらないお土産を買っちゃったので、自分へのお土産はクラロッジの
マーケットがおすすめです!
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2014/08/13 |
Reviewed by: The Mann Family
We love the dancers and the stories! It was awesome!
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2014/08/11 |
| Activity Date: | 2014/08/08 |
Reviewed by: Donald & Amanda
Very fun. Dinner was amazing. Show was amazing, crew was amazing. Very fun and I will do this again when I come back to Oahu.
| Rating: | |
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2014/08/11 |
| Activity Date: | 2014/08/06 |
Reviewed by: Donald & Amanda
This is a must do. Very fun, SOOO much stuff to do. You will not be able to do everything so look through your map and do the stuff you want to do. They do allow you to go back to the park for free for the next 3 days (just don't get to watch the show or eat) to do the other activities if you have time.
| Rating: | |
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| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Couples |
| Posted on: | 2014/08/11 |
| Activity Date: | 2014/08/04 |
Reviewed by: Donald & Amanda
This was very educational and fun. We had a great time and highly suggest getting the audio guide. It is worth it.
| Rating: | |
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| Packages: | [7:45 AM] Standard Tour |
| Attended as: | Couples |
| Posted on: | 2014/08/11 |
| Activity Date: | 2014/08/03 |
Reviewed by: JoAnn
Tour was great! Amy did a great job driving us around and knew EVERYTHING and ANYTHING about the show. She provided us so much information and answered whatever questions we had. My son and I went on this tour and we had a great time! Got a lot of great pictures!
Aloha JoAnn, We loved having you guys on the tour and glad we could make it so memorable for you folks.
| Rating: | |
|---|---|
| Packages: | Lunch at McGarrett's |
| Attended as: | Families |
| Posted on: | 2014/08/10 |
| Activity Date: | 2014/08/01 |
Reviewed by: Masataka Sado
On August 2nd, my spouse and I participated in the tour.
We rode in the Matsuzaki vehicle, one of the two cars operated by Masashi Nature School. During the journey, they announced points where we could see wild black goats, making the trip enjoyable as we looked around without getting bored.
The lunch at the Onizuka Center was quite substantial, and the miso soup was served in a bowl! While acclimatizing to the altitude at the Onizuka Center, we were able to see the rare alpine plant, the silver sword, which can only be found in three places in the world. The one-hour break flew by.
The warm clothing provided included not just jackets but also ski pants, gloves, and knit hats. Even though I had forgotten my warm clothes in Japan and had to manage with a thin long-sleeve T-shirt and a hoodie, I was able to enjoy the starry sky without feeling cold until the end.
I was worried about whether we would be able to see the stars due to the bad weather the day before, but both the sunset and the starry sky were beautifully visible! I didn't have a professional camera to take photos of the stars myself, but Matsuzaki took some great pictures, and they were uploaded the next morning.
It was a thoroughly satisfying tour where we could fully enjoy the magnificent scenery of Hawaii!
8月2日に夫婦で参加させていただきました。
マサシネイチャースクールとして2台の車で実施されているうちのマツザキさん号に乗りました。
参加者の皆さんをピックアップする道中でも野生の黒ヤギさんがいるポイントでアナウンスしてくださったりと、退屈することなく外をきょろきょろ見て楽しめました。
オニズカセンターでのお弁当もしっかりボリュームで、お味噌汁はなんとお椀で出てきました!
オニズカセンターで高所に身体を慣らしているときも、世界でも3箇所でしかお目にかかれない高山植物の銀剣草を見ることができたりと、1時間ほどの休憩時間もあっという間。
貸していただける防寒着もジャケットだけでなくスキーパンツ、手袋、ニット帽となっており、暖かい洋服を日本に忘れて現地で生地が薄めのロンTとパーカーを何とか調達した私でも、寒さに音を上げることなく最後まで星空を堪能することができました。
前日の悪天候で星空が見れるか心配していましたが、サンセットも星空もバッチリきれいに見れました!
本格的なカメラを持っていなかったので、自分では星空写真を撮れませんでしたが、マツザキさんがいいお写真を撮ってくださり、翌朝にはもう写真がアップロードされていました。
ハワイの雄大な景色を存分に味わうことができた大満足のツアーでした!!
Thank you very much for participating in our tour the other day.
We are all delighted to hear that you were able to fully enjoy the beautiful sunset and starry sky, thanks to the wonderful weather.
In order to provide our customers who have come all the way to the Big Island with the best memories to take home, Matsuzaki is working hard every day to improve his photography skills and capture your best shots.
If you have the opportunity, please do come back to the Big Island.
We are all looking forward to welcoming you again.
Nature School
Naomi
先日は弊社のツアーにご参加いただきまして、誠にありがとうございました。
お天気に恵まれて綺麗な夕陽と星空、思いっきり堪能して頂けたようでスタッフ一同喜んでおります。
わざわざハワイ島までおいで下さったお客様に最高の思い出をお持ち帰り頂くべく
マツザキも、毎日写真の腕を上げて、お客様のベストショットを狙っております。
また機会がございましたら、是非ハワイ島までお越しください。
スタッフ一同心よりお待ちしております。
ネイチャースクール
ナオミ
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2014/08/10 |
| Activity Date: | 2014/08/02 |
Reviewed by: Mint
The first stop was at Dole, and it seemed to be just before opening, so we headed to the shop as soon as it opened! We were able to buy without waiting in line. I had pineapple juice the other day, so this time I went for a float, but the soft serve was quite substantial and didn’t float! (We shared one between two people, but it was still a bit heavy for the morning.)
I was able to see a sea turtle just poking its head out of the water. I wasn't expecting much, but it was nice to see it after all.
It was a sunny day with strong sunlight. Even though it’s a valley, the sun shines through, so sunscreen is a must. There’s no requirement to wear helmets (the kids borrowed some, so I think those who are anxious can probably borrow one), but I wished I had brought a hat. During the horseback riding, you can’t carry bags or anything. They provide a kind of bag for valuables (I’m not sure what to call it), so I just put my digital camera and wallet in there and hung it on the horse. The horse was very gentle, and as a beginner, I didn’t feel scared at all while riding. The 90 minutes included explanations and such, so we were actually riding for just over an hour. It went by in a flash. The staff spoke a bit of Japanese, and while riding, if the horse seemed to want to stray, they would give instructions like, “Left, left! Kick, kick!” It made me think that it all works out somehow.
There were 11 participants in total, including 7 from the tour and 4 others. The horse I was riding was very well-behaved and hardly strayed at all. I was worried about dropping my camera, so I didn’t take any pictures while riding, but at the end, we had a chance to take photos at a beautiful spot with a view of the ocean.
For lunch, the garlic shrimp was arranged by our guide for takeout, and they also arranged a place for us to eat, so we could enjoy it in a relaxed setting. The guide provided explanations about various places and plants during the drive (a bit fast-paced!), and I was happy to have a little sightseeing as well. Since there were many people for the horseback riding, we were a bit behind schedule, but thanks to the takeout for lunch, we managed to finish almost on time.
I realized that while the beach is nice, other activities are great too, and this tour really highlighted that.
最初に立ち寄ったドールは、オープンより少し前だったようで、オープンと同時に売店へ!
並ぶことなく買えました。先日パイナップルジュースを飲んだので、今回は、フロートにしましたが、ソフトクリームがかなりのボリュームで、浮いてなかった!
(2人で1つを食べましたが、それでも朝からちょっとヘビーでした)
ウミガメはちょっとだけ海面から頭を出したところをみることができました。
そんなに期待してなかったけど、見れるとやっぱりうれしいものですね。
この日は晴れて日差しの強い日でした。渓谷といっても日差しが差し込みますので、日焼け止め必須です。
ヘルメットの着用はないので(お子さんは借りていたので、多分、不安な方は貸してもらえると思います)、帽子をもってくればよかったな、と思いました。
乗馬中はバッグ等は持てません。貴重品等を入れるバックみないなもの(なんて言うのか分からない)を借していただけますので、その中にデジカメやお財布だけ入れて、馬にかけておきます。
馬はとてもおとなしく、私は、乗馬初心者ですが、乗っていても全然怖くなかったです。
90分丸々乗馬をしているのではなく、説明等も含めての90分。
実質乗っていたのは1時間強かな。あっという間でした。
スタッフの方は片言の日本語ができて、乗馬中、馬が寄り道しそうになると「左、左!蹴る、蹴る!」といった感じで指示してくれます。何とかなるものだなぁと思いました。
ツアーの7名とツアー以外の方4名の計11名が参加。
私の乗っていた馬はとてもお行儀がよく、途中でほとんど寄り道をすることもなかったです。
カメラを落とす不安があったので乗馬中は自分では写真を撮りませんでしたが、最後に、海が見えるきれいな景色のところで撮っていただきました。
昼食のガーリックシュリンプは、ガイドさんがテイクアウトできるよう段取りしてくださり、食べる場所もアレンジしてくださったので、のんびりとした中で食べることができました。
ガイドさんはドライブ中も色々と通る場所や植物の説明をしてくださり(ちょっと早口!)、ちょっとした観光もできてうれしかったです。
乗馬の人数が多かったので、少し時間が押してましたが、ランチのテイクアウトなどで時間が短縮できたのか、最後はほとんど予定通りの時間に終わりました。
ビーチもいいけどそれ以外のアクティビティもいいなぁと実感できたツアーでした。
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2014/08/10 |
| Activity Date: | 2014/08/06 |
Reviewed by: Jim
River was calm. Performance was nice, but overall not so exciting. Won't do it again.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2014/08/10 |
Reviewed by: ようこ
The horseback riding experience was a bit disappointing. There was a paper on the wall in Japanese explaining how to ride and what to be careful about, so that was fine, but the scenery wasn't that great. At one point with a nice view, the guide was only explaining to another English-speaking group, and at that time, we hadn't even reached that spot yet. By the time we got there, there was no explanation, and we couldn't even stop, which was unfortunate. From start to finish, we just walked in a line.
乗馬は、少しガッカリでした。乗馬の仕方や注意点は日本語で書いた紙が壁に貼ってあるので大丈夫でしたが、景色がさほどいいわけでもなく、一か所見晴らしの良い所では、英語でもう1つの英語圏のグループにのみに説明していてしかも、その時は私達は、まだその位置に着いてないし、その位置に着いたときは、説明どころか、たちどまれず残念です。最初から最後までただただ一列になって歩いただけでした。
Thank you for using our service.
We apologize that the tour did not meet your expectations and that our guidance was not sufficient.
Based on your valuable feedback, we will strive to improve our services in the future. Thank you for sharing your experience.
VELTRA Customer Support Team
この度はご利用ありがとうございます。
ツアーがご期待に沿える内容にならなかったこと、ご案内が十分行き届いたものではなかったことお詫び申し上げます。
お客様からの貴重なご意見を元に、今後のサービスの改善に努めさせていただきます。体験談のご投稿ありがとうございました。
VELTRA カスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2014/08/10 |
| Activity Date: | 2014/07/20 |
Reviewed by: diva
Best experience!!You learn a lot during the hike.
| Rating: | |
|---|---|
| Packages: | 3 Hour Waterfall Walk & Swim - Easy One Mile Round-trip Hike |
| Attended as: | Families |
| Posted on: | 2014/08/09 |
| Activity Date: | 2014/07/20 |
Reviewed by: オカダファミリー
I was worried about altitude sickness and the cold during the tour because I have a 12-year-old daughter, but the guide from Masashi Nature was incredibly attentive and kind. While other tours were competing with each other, he calmly guided us to the best spots. Even for stargazing, while most other tours observed near the Onizuka Center, Nature took us to a special private spot where we had the night sky all to ourselves. His knowledge about constellations and celestial bodies was outstanding. Thank you so much, Konno, for being such a young and hardworking guide!
12歳の娘がいるので、ツアー中は、ずっと高山病や寒さを心配していましたが、マサシネイチャーさんのガイドさんは、とーっても気配りしてくれて、優しい方でした。他のツアーが争うように行動する中で、冷静に絶好ポイントを案内してくれました。星空観測でも、他のツアーほとんどがオニヅカセンター付近で観測するのに対して、ネイチャーさんは、とっておきのプライベートポイントで夜空を独り占め。星座や天体に関する知識も抜群で、若くて努力家の今野さん、本当にありがとう!
Thank you very much for participating in the Mauna Kea Summit Sunset and Stars Tour the other day. Our guides work hard to ensure that you can enjoy the starry sky quietly and slowly without suffering from altitude sickness. I hope you enjoyed the beautiful sunset and the Milky Way. If you have the opportunity, please do come back to the Big Island. All of our staff are looking forward to welcoming you again.
Nature School
Naomi
先日はマウナケア山頂夕陽と星のツアーにご参加いただきまして、誠にありがとうございました。
高山病にならずに静かにゆっくり星空をご堪能して頂けるよう、ガイドも頑張っております。
綺麗な夕陽と天の川、楽しんでいただけましたでしょうか。
また機会がございましたら、是非ハワイ島にお越しくださいませ。
スタッフ一同心よりお待ちしております。
ネイチャースクール
ナオミ
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2014/08/09 |
| Activity Date: | 2014/08/03 |
Reviewed by: David Wright
Welcoming, good food and safety aware. i would recommend this to anyone of any age including families with young children. Crews knowledge of the area and the marine life was good.They were helpful and demonstrated awareness of the impact that man can have on such an environment.
| Rating: | |
|---|---|
| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Solo Travelers |
| Posted on: | 2014/08/08 |
| Activity Date: | 2014/08/03 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour the other day.
We are glad you enjoyed Mauna Kea, a world apart from Hawaii.
Our guides work hard to ensure that our guests take home wonderful memories.
If you have another opportunity, please consider using our tours again.
All of our staff are sincerely looking forward to your next visit.
Nature School
Naomi
先日はツアーのご参加誠にありがとうございました。
ハワイとは思えない、別世界のマウナケア、お楽しみ頂けて嬉しいです。
訪れてくださったお客様が素敵な思い出をお持ち帰りいただけるようガイドも頑張っております。
また機会がございましたら、是非弊社のツアーをご利用くださいませ。
スタッフ一同心よりお待ち申しております。
ネイチャースクール
ナオミ