【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Shuttle service 送迎

Reviewed by: TAKAMITSU FUKUNAGA

After getting off, I was able to go straight to the boarding area without getting lost, and the staff were kind and helpful. I would like to use this service again next time! Thank you!

降りてから迷わず乗り場まで行け、案内の方も親切で良かったです。次もお願いしたいと思います！ありがとうございました！

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4.5-Hour Deluxe Kona Snorkel Tour & Dolphin Watch with Lunch - Body Glove Cruise

Good time

Reviewed by: Mike Jackson

Trip was great captain Jon was funny/informative. Chelsea and Rachael were both awesome would definitely book again and look forward to seeing them all soon

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Star of Honolulu Sunset Dinner Cruise – 5-Course Steak & Lobster Menu, Polynesian Show & Live Music

Beautiful cruise

Reviewed by: Karen

Great dinner nice show and fireworks. Worth it. And they held the ship because so many delayed because of trumps visit and traffic jam

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Almost smooth! ほぼスムーズ！

Reviewed by: まちゃ

The waiting area at the hotel was slightly different from the one mentioned when I arrived, which caused a bit of confusion, but other than that, I was able to get to the airport smoothly. I would like to use this service again.

ホテルの待っている場所が行きに言われた場所と少し違っていてバタバタしましたが、それ以外はスムーズに空港まで行けました。また利用したいと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The hours of operation are long. 営業時間が長い

Reviewed by: Yukio

If you are coming from Japan, there are other services available, but when using flights from the United States or other airlines, it will be outside of service hours. Mr. Roberts, whom I often asked for help on the Big Island, is known for his flexibility. Additionally, they often use large buses, which are very comfortable. On the Big Island, the driver lent us a ukulele, and we sometimes played it on the way to the airport.

日本からの便であれば他のサービスもあるのですが、米国からの便やその他の航空会社を使用するときにはサービス時間外になります。
ハワイ島でもよくお願いしていたロバーツさんは融通性が良いのが特徴です。また大きいバスを使用するときが多くとても快適ですね。
ハワイ島では運転手の方のウクレレを貸していただき、空港まで弾いて遊ぶこともありました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was great. よかったです

Reviewed by: みみみ

Since it was a shared ride, there was some waiting time, but it was smoother than I expected, which was great. There were other cheaper options available, but considering the possibility of delays from the flight coming from another country, I chose to use this service. I would like to use it again.

乗り合いなので、待ち時間はありましたが、思っていたよりスムーズでよかったです。他にもっと安いところもありましたが、他国からの飛行機だったため、遅延したときのことも考えて、こちらを利用しました。また利用したいです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Used when returning to my home country. 帰国時に利用

Reviewed by: よっしぃ

I used a shuttle from the airport to the beach that didn't require a reservation, but I was concerned about my return trip, so I booked Roberts Hawaii in advance. The reservation process was all in Japanese and very quick. The pickup was about five minutes late, but the shuttle had "Roberts Hawaii" written on it in large letters, so I recognized it right away. The driver was also very accommodating, and I would like to use their service again if the opportunity arises.

空港からビーチまでは予約の要らないシャトルを利用しましたが、帰りの足が不安だったので、事前にロバーツハワイを予約して行きました。予約は全て日本語対応でスピーディに行え、現地での迎えは予定時刻より５分程の遅れでしたが、シャトルの大きく『ロバーツハワイ』と書かれており、すぐに分かりました。運転手も対応が良く、また機会が有れば利用したいと思います。

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

The Milky Way and shooting stars, the best! 天の川と流れ星、最高

Reviewed by: ケン坊

Since retiring at 65, my dream has been to fulfill my childhood longing for space by visiting Mauna Kea.

I spent two years planning under the conditions of a new moon during the off-season, thoroughly researching direct flight tours to the Big Island, and spent two weeks online looking into Mauna Kea tours before choosing Masashi's tour.

After witnessing the splendid sunset with the Subaru Telescope proudly glowing red, I was able to see the starry sky a little further down. However, clouds started to appear after a while, which was a bit concerning, but as Mr. Otaka suggested, waiting paid off as the skies cleared beautifully.

Everyone says it’s like a planetarium, and I thought it couldn’t be that great, but it truly felt like a planetarium.

Additionally, the Leonids meteor shower coincided with our visit, providing the best conditions with occasional shooting stars and the Milky Way.

From the moment I got into the welcoming car, Mr. Otaka's high-energy tour began. I bombarded him with various questions during the ride, and he provided precise answers that were far superior to what I found in books or online, which greatly benefited my travels in the following days.

Thank you very much.

65歳でリタイアしてからの夢は、
少年のころからの宇宙への憧れを、
マウナケアに行って満たすことでした。

2年かけて新月でシーズンオフの条件で計画し、
ハワイ島直行便ツアーを調べつくし、
2週間ネットでマウナケアツアーを調べつくして、
マサシさんのツアーを選びました。

スバル天文台が誇らしげに赤く輝く極上の夕陽を見た後、
少し下った所で星空が見えました。
が、暫くして雲が出て来てやや危なかったですが、
大高さんの言う通りに待つときれいに晴れてきました。

皆さんまるでプラネタリウムと言うけれど、
そこまでは無いでしょうと思ってましたが、
本当にプラネタリウム見たいでした。

さらにしし座流星群も重なり、
時折の流れ星と天の川最高の条件でした。

迎えの車に乗った時から大高さんのハイなツアーが始まり、
車中で様々な質問を浴びせましたが、
本やネットとは別格の的確な答えをいただき
翌日以降の旅にとっても良かったです。

ありがとうございました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was very good. 大変良かったです。

Reviewed by: lilikoi

As soon as we exited the group exit, there was a Roberts counter on the right side. After handing over the voucher, the staff guided us a little further away and said, "Please wait here." Before long, a bus arrived within just a few minutes. I thought it would be a small bus for the shuttle, but it turned out to be one of those familiar large Roberts buses. I was wondering if a few more people would join us, but it was just the two of us who got on, and we departed right away. I thought, "Is it really okay with just two people?" but thanks to that, we were able to enjoy a comfortable ride to our accommodation in Waikiki. The driver was also very pleasant, and since we are two seniors, we’ve been talking about wanting to use this service again next time.

団体出口を出るとすぐ右側にロバーツのカウンターがありました。
バウチャーを渡すとスタッフの人に少し離れたところに案内されて、此処でお待ちください
と言われ待っていると数分も経たない内にバスが来ました。
送迎なので小型のバスかと思っていたら、あの見慣れたロバーツの大型バスでした。
他にも何人か来るのかなと思っていたら、乗ったのは私たち2人だけですぐに出発
しました。え～二人でいいの～？と思いましたが、お陰様でゆったりとワイキキの
宿泊先まで送ってもらうことが出来ました。
ドライバーさんも感じが良くて、こちらはシニア二人、次回もお願いしたいねと
帰ってからも話しています。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was on time. 時間通りでした

Reviewed by: しべき

While waiting at the designated location, the car that I took from the airport to the hotel arrived, and I thought, "This must be it," when I was called out loudly by my first name. It was clear and kind.

指定された場所で待っていると、空港からホテルに移動の際に乗った車が来たので、『これだよな』っておもっていたら、大きな声でファーストネームで呼ばれました。わかりやすく親切でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was easy to understand. 分かりやすかった

Reviewed by: しべき

It was easy to understand! When you exit through the personal exit on the right, there is a person in a green aloha shirt. I deducted one star because the guide went back and forth, making mistakes about the location.

分かりやすく簡単でした！右側の個人用出口に出たら緑色のアロハの人が居ます。
案内する人が場所を間違えて行ったり来たりしたのでマイナス１つ☆です。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

On time pickup! 時間通りにピックアップ！

Reviewed by: Kapalua

It's wonderful that everything runs on time in Hawaii. There are not many hotels that operate efficiently, so there's no wasted time.

ハワイで時間通りに行動してくれるだけでも素晴らしい。一台当たりが回るホテルが少ないのでロスタイムがないです。

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Chief's Luau - Polynesian Show with Authentic Award-Winning Fire Knife Dancing

Chefs luau

Reviewed by: Christina

The best and funny emotional altogether...loved the show all of us did. Food was great missed this type since we came here...couldn't get enough would have exploded....lol....will come back again....first time here and looking forward to our next return.
Thank you a great evening money well spent.

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Deluxe Volcanoes National Park Experience, Black Sand Beach & Restaurant Dinner

Fantastic Time with a great Tour Guide!

Reviewed by: Gabe F.

My wife and I were celebrating our Honeymoon in Hawaii and were lucky enough to have a full day of entertainment with this tour! The Big Island can require a lot of driving time to get to see the numerous sights it has to offer. The tour we booked provided us with an experience I know we would not have gotten on our own. I cannot speak anymore highly of our awesome Tour Guide Jim Carey (I know and yes he has the same name). He made the whole experience that much more memorable by his genuine appreciation for Hawaiian culture. He was extremely knowledgeable about EVERYTHING which made the tour in depth and interactive. His added commentary was great while visiting the waterfalls and volcano. The day flew by and we were continuously more and more impressed with everything the tour offered. The provided lunch and dinner were both delicious. Every part of the day flowed very well and it was capped off by our last stop back at the volcano to stargaze. We were able to set up the telescope and see the lava erupting in the volcano! I definitely would recommend this tour to anyone and everyone and I can't thank our tour guide enough. Jim made the whole experience 10 times better! Thanks Jim!

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Deluxe Volcanoes National Park Experience, Black Sand Beach & Restaurant Dinner

Don't Drive Yourself- Take the Tour!

Reviewed by: Len from ABQ,NM

After a self-guided drive and tour of the Haleakala volcano in Maui, I decided to let a professional do the drive from Kona to the Kilauea National Park. After reading many of the TRIP ADVISOR reviews (97% excellent), I felt confident this was the tour for my wife and I. It did not disappoint! I hate bus tours because it seems you spend half your day loading and unloading the 50+ passenger buses. Our 11 person tour allowed us to spend much longer times at each wonderful stop with no pressure. Our guide, Kevin Hasting, just said “Come back when you have seen enough.” Fantastic! In addition, Kevin had an encyclopedic knowledge of Hawaiian culture, lifestyle, history, geography, ecology, you name it. He was also an excellent storyteller between stops which made this tour a unique and personal adventure. Lastly, Kevin was so proficient at navigating the Eastern Coast, Hilo area and park that he was somehow able to adjust his routes and timing to avoid the many rain squalls and downpours common to this area. I cannot say enough about how great this tour is. Don’t drive yourself, you will miss so much. One piece of advice. Take some warm clothes with you as it gets cold at night at the high elevations. I carried a light windbreaker jacket, a hoodie, a knit cap and a pair of pullover slacks to put on at night. I ended up giving my hoodie to a fellow passenger to wear who was shivering. The tour does provide emergency blankets and jackets.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I would like to use it again. また利用したいです

Reviewed by: yasu

I think it depends on the time of day, but I was able to board without much waiting. The boarding area was a bit hard to find, and I was guided by staff from another company's shuttle service.

時間帯にも寄ると思いますが、あまり待たずに乗れました。乗り場がちょっとわかりにくく、他の会社のシャトルサービスのスタッフに案内されました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I was able to use it without any problems. 問題なく利用できました

Reviewed by: 64歳男性旅行者

I had been using Ilima Tours, but since they can only be used for groups of two or more, I opted for this service instead. They were easy to spot at the exit with a board displaying names. There were about four to five groups sharing the ride, and although I was the last to be dropped off at my hotel, everything went smoothly.

これまではIlimaツアーズを利用してましたが、2名以上でないと利用できなくなったのでこちらを利用しました。出口にて名前の書いたボードを持っているのですぐにわかりました。４～５組の混乗で、自分は最後に着くホテルでしたが順調に到着しました。

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ハレアカラ山頂 夕日鑑賞＋星空観測ツアー　1名～参加OK！グループや家族連れにおすすめの貸切プランあり＜午後／日本語ガイド＞

It was amazing. 最高でした

Reviewed by: 仁王さま

Others have praised it in their reviews, and I think that's true. It's a shame that my child was too small and fell asleep. We'll participate again when they are older.

口コミでもほかの方が絶賛していますが、その通りだと思います。残念なのは子供が小さすぎて寝てしまったこと＾＾；
もっと大きくなったらまた参加します＾＾

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ハレアカラ山頂 夕日鑑賞＋星空観測ツアー　1名～参加OK！グループや家族連れにおすすめの貸切プランあり＜午後／日本語ガイド＞

I had the best time!! 最高の時間を過ごすことができました！！

Reviewed by: usekey

For our honeymoon, we wanted to try the Haleakalā summit tour on Maui. We debated between the sunset + stargazing or sunrise, but since we wanted to get a good night's sleep and had a feeling that the sunset would be more beautiful, we chose that option.

The group size was just right, allowing us to see everyone's faces, and our guide was great at sharing stories, making the time pass without diminishing the excitement of the participants. It was also nice to receive recommendations on what to buy at the supermarkets and souvenir shops along the way.

The sunset was stunning, although I felt like the sun set a bit earlier than expected. Still, it was thoroughly enjoyable. However, the true highlight of the tour came afterward. In complete silence, when I looked up at the pitch-black sky for the first time, the awe I felt was indescribable. Surrounded by stars, we observed them through a telescope while receiving explanations about various constellations. It was quite cold at the summit, but they provided warm clothing, and I was so moved that I forgot about the chill, and time flew by.

I am grateful to our guide for their excellent storytelling and to have been blessed with good weather (it seems the participants from the previous day had a tough time due to poor weather).

On the way down from the summit, I fell asleep feeling a sense of satisfaction and emotion, wrapped in a relaxed mindset that life is too short to rush.

I think it would be wonderful to bring our parents next time. This was one of the few optional tours that left us very satisfied, and I highly recommend it for honeymoons (though it might be a bit tough with small children).

今回新婚旅行でマウイ島に行くにあたり、やってみたかったのがハレアカラ山頂ツアーでした。
サンセット+星空かサンライズで迷いましたが、夜はちゃんと寝たいし、なんとなくですがサンセットの方がきれいそうだなというくらいの気持ちで選びました。

参加人数も多すぎず、全体の顔も見渡せますしガイドさんのお話も上手で、車内でも参加者の楽しみな気持ちを減衰させることなく時間が過ぎていきました。
ところどころでよるスーパーやお土産屋さんでもどういったものがオススメかなど説明してもらえたのも良かったです。

サンセットもとてもきれいでしたが、少し日が落ちるのが早かったのかな？という印象ではありましたが十分堪能できました。
これだけでも比較的満足度は高かったのですが、このツアーの本領はこの後でした。
あたりは一切物音もしなくなり、完全に静まり返った中で初めて真っ暗闇の中空を見上げた時の感動は言葉では言い表すのが難しいほどのものでした。
あたり一面に広がる星に包まれ、いろんな星の説明を受けながら天体望遠鏡でその星を観察する。山頂はだいぶ寒かったですが、防寒具なども準備していただき、感動でそもそも寒さを忘れるほどであっという間に時間が過ぎていました。

終始上手にお話ししていだけたガイドさんへの感謝と、本当に天候にも恵まれ(前日参加の方々は天候に恵まれずつらいツアーとなったようです)た偶然に感謝感謝です。

山頂から降りる車の中は満足感と感動と、生き急いでも仕方ないよなというおおらかな気持ちに包まれながら寝てしまいました。

次は両家の両親を連れて行ってあげられたらすてきだなと思える、数少ないオプショナルツアーで非常に満足のいくものとなりました、新婚旅行などにオススメだと思います(小さい子連れだと少ししんどいかもしれません)。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I was glad to use it. 利用して良かった

Reviewed by: むーた

I was a bit anxious because the bus was delayed, but once I got on, the interior was spacious and I was able to relax. Considering going on my own, the price was good, so I'm glad I made the reservation!

少しバスが遅れて不安になりましたが、中も広くのった後はゆっくりできました。自分で行くことを考えると値段も良く予約して良かったです！

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Private Hawaii Volcanoes National Park Tour from Hilo

Fun tour

Reviewed by: Meredith

We really enjoyed our trip to Volcanoes National Park! We walked in a lava tube with headlamps on at night and the kids absolutely loved it. Then we saw lava from a viewing deck at the museum using binoculars and I will never forget that. We also felt the steam from several steam vents coming out of the ground, and we hiked through a rain forest down to the bottom of a crater and walked on an old lava flow. Very memorable visit! Our tour guide was very informative and made sure we got to see and do everything.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I used it for the first time. 初めて利用しました。

Reviewed by: ハワイ大好きオヤジ

When heading to the hotel, I had to wait for over 30 minutes, and after waiting for the domestic flight pickup, it took more than an hour and a half to arrive at the hotel after checking in. I was already tired, and it made me even more exhausted.
When going to the airport, we were over 10 minutes late, and instead of stopping right in front of the hotel, the bus stopped a little further away. It was hard to determine if it was the pickup bus, and since they called out one group at a time, I felt anxious.

ホテルに向かう時は、３０分以上待たされ、国内線のピックアップで待たされ、受付してからホテルに着くまで１時間半以上掛りました。疲れている上、もっと疲れました。
空港に向かう時は、１０分以上遅れた上、ホテル前のはずが、少し離れた所に止まったの
迎えのバスかどうか判断しにくかった上、1組ずつ呼ぶので不安になりました。

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

I couldn't see anything... 何も見えなかった・・・。

Reviewed by: さとっち

After eating lunch at the Onizuka Visitor Center, we put on our warm clothing and were about to head to the summit when the road to the summit was closed due to snow and icy conditions. I understand that this is nature, and it can't be helped, but I have questions about the subsequent handling of the situation.

We were left at Onizuka for over 30 minutes without any explanation, then we were taken back to the car and descended. Just when I thought, "Are we going home like this?" we returned to the parking lot at 2000 meters, received a refund of $15 per person, and were left waiting again...? When I checked with the guide, I was told, "We descended because you can't see the sunset from Onizuka."

Of course, due to the thick clouds, we couldn't see the sunset, and after being taken back to the car, I was wondering, "What will happen next?" We returned to the dark Onizuka, and when we arrived, the driver and guide left us in the car and went outside. We were left in the cramped car for about 30 minutes, still in our warm clothing, without any explanation. Everyone started expressing their dissatisfaction, saying things like "It's hot," "What will happen next?" and "I want to get out of the car." Finally, the guide returned and let us out.

There seemed to be about 25 of us on the tour with two cars. During that time, I was quite irritated by the sound of the guides laughing outside.

After that, they used a laser pointer to explain the constellations against a sky where only three stars were visible due to the thick clouds, but at that point, I just wanted to go back to the hotel. Since our time on the Big Island is limited, I think it would be better to have the option to descend instead of forcing a tour that can't do anything.

Our guide had the stance of "Please ask anything if you have questions," so perhaps I should have asked more questions, but since it was a change in the tour itinerary, I would have appreciated explanations each time. More than being unable to go to the summit due to the weather, I was most disappointed with the guide's handling of the situation.

I heard that on 90% of the days, you can reach the summit, but on 10% of the days, you cannot. I was told that in January of this year, there were more than ten consecutive days when the summit was inaccessible. I think it's better for those who are looking forward to it to understand in advance that there may be disappointing outcomes.

オニズカビジターセンターでお弁当を食べた後、
防寒着を着込み、これから山頂へ・・・というところで、
雪と路面凍結の為に、山頂への道がクローズされました。
自然のことなので仕方がないのは理解できますが、
その後の対応に疑問が残ります。

何の説明もないまま３０分以上オニズカで放置状態、
その後車に戻されて下山「このまま帰るの？」と思ったら、
２０００Ｍのパーキングまで戻り、１人－１５ドルの返金を受け、また放置状態・・・？
ガイドに確認すると「オニズカでは日の入りが見れないから下山した」とのこと。

もちろん雲が厚く日の入りを見ることはできず、また車に戻されて、
「これからどうなるの？」って思っていたら、また真っ暗なオニズカに戻り、
着いたらドライバー兼ガイドは私たちを残したまま車外に出てしまい、
３０分くらい狭い車の中で、防寒着を着たまま何の説明もなく放置され、
みんなが「暑い」「これからどうなるの？」「車から出たい」など、
それぞれが不満を口にするようになったところで、
やっとガイドが帰ってきて車外へ出してくれました。
私たちのツアーは車２台で２５名前後いたように思います。
その間、車外から聞こえるガイド同士の笑い声にかなりイラっとしました。

その後、厚い雲で３個しか星が見えない空に向かって、レーザーポインターを使って
星座の説明をして下さいましたが、こんなことならさっさとホテルに帰りたかったです。
ハワイ島の滞在時間はわずかなので、何にもできないツアーを無理に継続するのではなく、
ツアー客の多数決を取るなりして、下山するという選択肢もあっていいと思います。

私たちのガイドは「質問があったら何でも聞いて下さい」というスタンスだったので、
こちらが何度も質問すればよかったのかも知れませんが、
ツアー自体の行程変更なので、その都度説明をしていただきたかったです。
天候で山頂に行けなかったことより、御社のガイドの対応が一番残念でした。

９割の日は山頂まで行けるけど、１割の日は行けないことがあるそうです。
今年の１月は１０日以上山頂に行けない日が続いたそうです。
楽しみにしていても残念な結果になることがあることを、
事前に納得して参加された方がいいと思います。

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ハレアカラ山頂 日の出鑑賞ツアー　マウイ島最高峰の山頂で自然の偉大さを感じる ＜午前／朝食付き／英語ガイド＞

The view was breathtaking, but... 絶景は堪能出来ましたが・・・・

Reviewed by: J@HK

Fortunately, the weather was good, and the sunrise from the summit of Haleakalā was wonderful. The breathtaking view of the sky from an elevation of 3,000 meters after the sun had fully risen was grand and mystical.

However, there were some disappointing aspects of the tour. 1) The pickup at the hotel (Westin Resort) was scheduled for 2:45 AM, but the bus arrived close to 3:30 AM. I called the emergency contact, but no one answered, and I was left waiting with another American couple. After the bus arrived, the driver and guide did not offer any apology, which I found frustrating. 2) When we finally boarded the late bus, it was almost over capacity. My wife and I were seated separately, and I was next to a 3L-sized American, making the interior extremely cramped. I sincerely hope for improvements for those who participate in this tour in the future.

幸い天候も良く、ハレアカラ山頂からのサンライズは素晴らしかったです。太陽が完全に昇りきった後の天空を標高3000mから眺める絶景は壮大で神秘的でした。
ツアー全体として残念だった事はあります。①午前2:45にホテル(Westin Resort)へピックアップでしたが、バス到着は午前3:30近く。緊急連絡先に電話するも誰も出ず、別のアメリカ人カップルと待ちぼうけ。バス到着後、運転手兼ガイドから詫びの一言もなく、コンプレインした次第。②ようやく遅れて来たバスに乗り込むと、ほぼ定員オーバー状態。妻と二人でしたが、席はバラバラとなり、横には3Lサイズのアメリカ人が座っていた為、車内は大変窮屈極まりなかったです。今後本ツアーへ参加される方々の為に、改善を切に要望します。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was average. 普通でした

Reviewed by: まことちゃん

I used both the airport transfer to the hotel and from the hotel to the airport. The pickup arrived on time. Since there were two of us, it was more economical than taking a taxi, which was great.

空港からホテルとホテルから空港への両方とも利用させてもらいました。
ピックアップは時間通りに来てくれました。二人なのでタクシーよりも経済的でよかったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's disappointing due to the leaking roof. 雨漏りで残念

Reviewed by: まことちゃん

At the airport exit, there was a representative from Roberts Hawaii right in front of me, so I was able to board the shuttle bus without any confusion. However, the bus was old and had leaks. The seat I sat on was wet, and water was dripping from the ceiling while we were driving, which was quite unfortunate. It was a disappointing tragedy right after we arrived.

空港の出口で目の前にロバーツハワイの担当者がいたので迷うこともなくシャトルバスに乗ることができました。ただし、バスが古く雨漏りがしていました。座った席も濡れていて、走っている時も天井から水が垂れてきて酷い目にあいました。着いた早々の悲劇で残念でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

This is the only place that can accommodate you at a late hour. 遅い時間でも対応できるのはここだけ

Reviewed by: Yukio

This is the only place with a wide range of service hours. Especially since flights arriving from the mainland United States often come in the afternoon, this service is very convenient.

対応時間の幅が広いのはここだけ。特に米国本土からの到着便は午後になることが多いので、こちらのサービスがとても便利です。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Lively interior of the vehicle. 賑やかな車内

Reviewed by: にんじん

It was a pickup a little earlier than the scheduled time, but it was better than being late and feeling anxious. The car was full, mostly with foreigners. Everyone was in high spirits and it was very lively.

予定時刻より少し早めの迎えでしたが、遅くて不安になるより良かったです。
車内は満席で、ほぼ外国人の方でした。
みなさんテンションが高くとても賑やかでした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

They provided a comfortable transfer from the airport to the accommodation. 空港から快適に宿泊先まで送ってくれました

Reviewed by: ｉｍａ

This time, I came to Hawaii alone, so instead of a tour from a travel agency, I purchased a flight ticket to enter Hawaii.

When I searched for how to get to my accommodation, I found Roberts Hawaii's shuttle service.

Although I was the last in line, since they narrowed down the drop-off locations to five, I was able to arrive at my accommodation smoothly and comfortably.

I will use this service again!

今回は、ひとりでハワイに来たので、旅行会社のツアーではなく、航空券を購入してのハワイ入りでした。

宿泊先までの移動をどうしようか？と検索したところ、ロバーツさんの送迎サービスを見つけました。

順番は最後でしたが、送迎先を５か所に絞っていることもあり、スムーズに、そして快適に宿泊先まで到着することができました。

また利用します！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I have used it many times. 何度も利用しています。

Reviewed by: にんじん

I have been using it without any major troubles so far, and I feel safe using it. I will definitely use it again next time. I often find myself with foreigners, and many of them have high energy, which is quite enjoyable.

今まで大きなトラブルもなく、安心して利用させてもらっています。
次回も必ず利用するでしょう。
外国人の方と一緒になる事がほとんどです。
テンションの高い方が多く、それがまた良かったりします。

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