All Reviews for Waikoloa Resorts, Big Island

Great little trip into the ocean to view coral reef and fish! Beautiful clear blue water. Staff very knowledgeable. Loved it!

Great show, standing in a buffet line. A little tiring, food was great

Fire performance was as the cool kids say these days....fire!

The buffet food was better than average. I go to Hawaii every year and we always do luau. This was the more memorable ones. Dessert buffet table was really good too.

It was my husband's birthday and we wanted to do something special for him!
This celebration and event was perfect and one we will never forget. The staff, atmosphere, entertainment and food were all spectacular! We loved it and recommend everyone goes for an unforgettable, lovely evening!
Thank you so much!

Brian, Colleen and Joel Ruggiero

What a great excursion. Yes, we saw whales!! Very friendly, accommodating, and organized crew. Captain Mike a true professional with a sense of humor-thank you. Very convenient beach boarding in A-Bay (Waikoloa Resort), which for us was so nice not having to drive down the coast. Cheers

The boat was comfortable, the captain was friendly and knowledgeable. We got a text in the morning saying that visibility was poor... and it was. We didn't see much. I don't feel like it was worth the price. Maybe a beverage, a snack or a little souvenir could have been included for the $50 we paid.

We had a wonderful time! We were super lucky to see a lot of dolphins and whales. It was for sure a once in a lifetime adventure. The entire crew was awesome! Thank you so much!

They guide you through the nature and attractions of Hilo while taking you to a spot where you can see the starry sky at Mauna Kea. We visited many more points than what was mentioned in the tour details, and the guide was very clear and enjoyable, making the time fly by.

ヒロエリアの自然や見どころをガイドしながら、マウナケアの星空の見えるところに連れて行ってくれます。ツアー内容に書かれているより沢山のポイントに行き、ガイドもとてもわかりやすく楽しいのであっという間でした。

For us it was a true Luau. Not just a Hawaiian show. From weaving headbands to teaching hula dancing. The show was very personable with audience interaction. Food was very good, brought out to the table instead of a buffet bar. It was an all day affair for us. Went to Waimea Falls first and spent some time there and then to the Luau. MC was great. Highly recommend. We stayed on the North Shore so it was very convenient!

It was great experience. We have don’t this tour many times. Saw lots of whales. Crew was friendly and helpful and informative. It was fun and enjoyed every minute.

We were very lucky to sail on a lovely evening with lots of whales surrounding us and they were quite active. The crew were great, we enjoyed the snacks and drinks. It was just about perfect, loved the boat, could have stayed out on the water for hours if allowed. Definitely will do again and recommend this cruise.

Decided to try this luau after researching luau options on the big island, and unfortunately it fell short of expectations.
There are three main areas I judge in a luau, and I'll expand on each category for this place; location/setting, food/drinks, and entertainment.
First the location setting. Although located at the Fairmont orchid resort, a beautiful and well kept property, the luau itself was "makeshift" utilizing cheap plastic chairs and tables and placed between the golf course and tennis courts, over a mile away from the coast with no sunset or real ocean view. Most other luau's I've been to are more like restaurants with permanent structures set right on the coast.
I had read rave reviews about the food, and while it too fell short of expectations - it wasn't all bad. I'll definitely give it credit for a large selection and variety, but the food was overall "meh." The poke, fish, shrimp and chicken were good but the beef and pork were awful. There was no actual hog roast; the pulled pork they served was clearly not from a recently dug up roasted pig - and it tasted disgusting; this was the biggest let down as you expect amazing pulled pork when you goto a luau. They lacked variety in drinks, so not much to choose from in terms of wine (only "red" or "white") or beers (a few cheap varieties in cans, no IPAs), and the mixed drinks were also limited in ingredients (for example, they couldn't make me an old fashion), but they had the basics to make most decent cocktails. My biggest complaint with the drinks is that the line was long and clearly a bottleneck only having 2 bartenders making drinks for the entire group. Other luaus I'd attended always had the basic drinks ready to go so you could grab a basic drink at anytime if you wanted.
As for the entertainment; also very meh. Not a big production (again, due to the "makeshift" nature of this luau), but it contained all the basic elements to not fall completely short.

Henry is a wonderful tour guide. He told us so many interesting things about Big Island culture, history, plants, geology, stars. He was great with the kids and took a good care of us all. The Rainbow fall was beautiful and the banyan tree nearby was insane! The star gazing was great even though the conditions were not the best (bright moon). For me the best experience of the tour was getting deep inside the cave - it was amazing, I had never seen anything like it.

I previously participated in whale watching on Oahu, but I hardly saw any whales at that time. This time, however, I was able to see them one after another from early on. On the way back, dolphins came around the boat and even showed us some jumps, making it the best whale watching experience ever.

以前にオアフ島でホエールウォッチングに参加しましたが、その時はほとんどクジラに会えなかったですが、今回は早い時間帯から次ぐから次に見ることができました。
帰りには、船の周りをイルカが来て、ジャンプまで見せてくれて、最高のホエールウォッチングになりました。

This boat was by far the best option for whale watching. We took my 3 year old son for his birthday, so glad we chose this one. Our captain was determined to have everyone witness all of the amazing sights of whales in their natural habitat including, breaching, Mom and baby, whale tail waves, even the smell of anchovy whale breath! Will definitely be doing this one again! This was the highlight of our trip, an unforgettable experience! Mahalo Hawaii Nautical!

A most enjoyable experience! Once we spotted a spout in the distance, we motored to it for a wonderful mother-baby whale show! Only recommendation would be to improve the directions to get to the check-in location on the beach.

Unfortunately, it rained. The rain got heavier and raincoats were distributed. The temperature dropped, and the food got soaked and was almost inedible, with only two drinks consumed. While I was concerned about the weak yen prices, I made the reservation to boost my Hawaiian spirit, but it turned out to be a poor value. I hadn't considered the bad weather. Those making reservations should not forget to check the weather. The fire show was impressive.

あいにくの雨でした。どんどん雨脚が強くなりレインコートが配られ、気温も下がり、食事もずぶ濡れでほとんど食べられず、飲み物も2杯飲んだ程度。円安料金が気になりつつもハワイ気分を盛り上げようと予約しましたがコスパの悪い結果となりました。悪天候については気が回っていなかった。予約される方は天気のチェックをお忘れなく。ファイアーショーは見応えありました。

We took our 3 year old. The experience was tailored to be age appropriate and gentle with the animals for my child. I highly encourage this experience.

My whole family enjoyed this experience! There were plenty of whales breaching and splashing all around us, they gave us a great show. The entire crew was friendly and knowledgeable about the whales and the catamaran too. I would recommend this trip to anyone during the whale season! We will do it again on our next trip. Thank you for such a wonderful experience.

The explanation in English only: The whales' spouts and dorsal fins were only visible a few times from a distance, and contrary to expectations, the satisfaction level was somewhat lacking. However, the view from the boat was excellent.

英語のみの解説、鯨は潮吹きと背びれが数回遥か彼方にしか見えず、期待に反して満足度はもう一つでした。船上からの眺めは最高でした。　

The tour was well-organized, and our guide was knowledgeable and personable.

We had the best time
Tour guide was so knowledgeable and friendly
We learned so much about Hawaii and the big Island and astronomy
On the way we learned so much

Tour guide was exceptional
- always told us what was coming
- very organised
- everything was like clockwork

Everything was high quality and expert in every way

I can think of nothing to improve

The trip was fantastic and Ray was super informative. It was a beautiful night and we got to see a lot of stars and planets and the moon rising as well. It was spectacular and a must try for everyone! We thoroughly enjoyed it and I highly recommend it!! Also loved the hot chocolate touch at the end because it was quite cold on the slopes. The pickup and drop off was on time. The one thing that could have been better in my opinion was the food options and I also wished we had stopped somewhere to see the spectacular sunset. Apart from that, we really enjoyed it

We experienced this with four friends. Our friends sat in the front row next to the pilot, while my husband and I were in the back right side. Shortly after takeoff, we headed north from above the coastline of Waikoloa towards the Kohala Mountains. We were amazed by the beauty of Waikoloa where we were staying, and the view of Maui from the sea was also deeply moving. It was all of our first time on a helicopter, and I thought the fear would be overwhelming, but as we ascended along the mountain slopes, we were able to enjoy it with a moderate sense of tension. The beauty of Waipi'o Valley was stunning, and I wanted to land and explore, but since it was a short course this time, we just circled without landing. (Next time, I would like to have lunch there.) Lastly, the staff were kind, friendly, and we had a great time. (One of the female staff members looked just like my mother when she was younger, which made me laugh.)

友人夫婦４人で体験いたしました。
友人夫婦がパイロットさんの隣の前列、私たち夫婦は後ろの右側でした。
離陸直後、西側の海岸線のワイコロアの上空から、北上しコハラ山脈に向かいました。
宿泊しているワイコロアの綺麗さに驚き、また、海から眺めるマウイ島も
感慨ぶかいものがありました。
４人ともヘリに乗るのは初めてで、怖さが勝るかと思いましたが、山の傾斜に
沿って高度を上げていったので、適度な緊張感で楽しむ事が出来ました。
ワイピオの谷あいも美しく、着陸して楽しみたかったですが、今回は短時間のコースでしたので、着陸せずに周遊するだけでした。
（次回は、ランチでもしたいです。）
最後にスタッフの方々も優しく、親切で楽しい時間が過ごせました。
（スタッフの女性が若かりし頃の母親そっくりで、笑ってしまいました。）

Fun and exciting. Nice view of the ocean and beaches. Saw lots of fish, a green turtle, an eel, and amazing coral. Staff was very knowledgeable. Of the two glass bottom trips I took, this was by far my favorite. was the one with the most fish.

I chose this show with my sister because we wanted to see something representative of Hawaii. We were surprised by the large number of participants and were guided by the staff, who were very accommodating. The wind was strong, which was surprising, but I felt it was a good choice to participate in such a vibrant show. I created wonderful memories. The drinks, food, and welcoming leis were lovely.

ハワイらしいショーが見たいと、妹と選んだショーでした。すごく沢山の参加者に驚きながらスタッフさんに案内され、その時の対応がとても良かった。風が強くてビックリでしたが　華やかなショーに参加できて、選んで良かったと思いました。素敵な思い出が出来ました。飲み物、食事、お出迎えのレイ素敵でした。

Staff, dancers, food and everyone involved was amazing!

From the moment of arrival the staff was friendly and very attentive (we did pay for the VIP section and it was worth it for the service). The were almost too many food choices to choose from and it was all very delicious. The host was engaging and entertaining, the music wonderful, and all the dancers were great. We enjoyed that they were telling stories in their dance, not just there for show. Overall it was a wonderful experience, the only negative I have is location because you can't see the ocean from the luau venue and it does help the ambience we feel.

The guide was great and shared loads of interesting facts and stories about history, nature, culture, language, habits and astronomy. His knowledge and captivating way of presenting things were amazing. I also highly appreciate his deep respect towards the Hawaiian culture.
The trip was organized very professionally. The warm parkas were also highly appreciated.

I highly recommend this service.

I like that it was short, and that we were able to get on the water, we saw many little fish and a turtle.
The staff was excellent!