All Reviews for Kailua-Kona

We had an amazing time as the crew was incredibly prepared and accommodating. They were able to fit all of us on board and bring us out without a problem. The guides were very knowledgeable and were helpful in getting in and out of the water. They work together with the other tours in the same space to attract as many rays as possible. We ended up seeing 10 or more rays with a near constant show. We had my 65-year-old mom and dad, my 40-year old self and wife, and our eight and 10-year-old with us, and it was never a problem. A great activity if your kids can stay up a little later and recover the next day.

It's a short boat ride out, but the darkness set off a little of my motion sickness, So if you're prone to that be sure to take some medication ahead of time. I also had a little issue being in the waves and going up and down in the darkness. One of the other participants got fully sick away from the boat but the crew handled it very professionally.

I would absolutely recommend them!

The van that arrived at the meeting place was labeled Hawaiian Eyes Tour, with no mention of the operating company, Masashi Nature School, which was confusing. There was no such information provided by VELTRA, but upon checking the Masashi Nature School's website, it clearly stated that the operating company is Hawaiian Eyes Tour. (I wish this had been communicated through VELTRA as well.)

On the day of the tour, there were ten guests, six of whom were Japanese. According to the guide, the number of Japanese customers has decreased due to the pandemic, so there are no longer Japanese language tours. The guide could speak some Japanese, but not enough to provide a full tour in that language, so the entire ride was in English.

That said, the sunset from the mountain top and stargazing were great experiences, and the guide made an effort to explain things in Japanese, which I personally appreciated. Additionally, I was grateful to receive the photos the guide took via AirDrop.

We were staying at a hotel in Waikoloa, so it was helpful that we were dropped off there on the way back. However, there were two Japanese guests from a hotel outside the Kona area who mistakenly thought they would be dropped off at their hotel and ended up getting off at the pickup location, Queens Marketplace. Considering that it's difficult to catch a taxi in that area and the return time was before 10 PM, I think it would be beneficial to offer a paid option for hotel drop-off.

　集合場所に来たバンが、催行社のマサシネイチャースクールとはどこにも書いてなくHawaiian Eyes Tourとなっていて戸惑った。
　VELTRAではそのような案内は全くなかったが、マサシネイチャースクールのHPを確認すると、しっかり催行会社がHawaiian Eyes Tourであると記載されていた。（VELTA経由でもしっかりそこは案内して欲しかった。）
　当日は、１０人の客で、うち日本人は６人いたが、ガイドさんによると、コロナ禍で日本人客が減ったから日本語ツアーは無くなったとのこと。
　ガイドさんも日本語はできるが案内するほどの語学力がない、ということで、行き帰りの車中はずっと英語だった。
　とはいえ、山頂の夕陽や星空観測等、ガイドさんが、日本語でも頑張って案内してくれて、個人的には非常に良かった。
　また、ガイドさんが撮ってくれた写真もAirDropでもらえたのもありがたかった。
　私たちは、ワイコロアのホテルに泊まっていたので帰りはホテルまで送ってもらって助かった。
　ただ、コナ地区外のホテルから参加していた日本人の親子２人組が、帰りホテルまで送ってもらえると勘違いしていて、結局ピックアップ場所のクイーンズマーケットプレイスで降りることになった。
　タクシーもなかなか捕まらない土地柄で、帰着時間が22時前になるということを考えると、有償でのホテルまでの送ってくれるオプションがあると良いのではないかと思った。

We could not see any and also the ride was so bumpy

My 10 yo daughter and I did this excursion during a recent trip to the Big Island. It was an incredible and highly memorable evening and I feel privileged to have been able to do this.

We saw humpback whales and dolphins en route to the Manta Ray swim spot, and that made the excursion worthwhile, even before we'd seen the rays.

The crew were knowledgeable and fun and although the activity requires you to jump into the ocean at night without any light, I always felt safe and confident that the crew was looking after us. Having my daughter with me made that essential.

We floated for about 15 mins before we saw the rays, but when we did it was really breathtaking. We had around 30 mins or so floating before we got back on the boat for the ride back to port.

The crew took videos and photos and shared them with us which was a really lovely touch.

Wetsuits were a must as it does get cold. For those with younger children, there was a larger float that they could sit on safely, but older children were able to float in the water alongside adults.

I really couldn't recommend this highly enough. Maybe leave an extra 15 mins to find the dock as we struggled a little as there are quite a few trips leaving from the same marina at similar times.

This tour was worth every penny. The sites and culture we experienced were beyond our expectations. The tour guide was so friendly and her knowledge of each and every site visited and of the Hawaiian culture and history was beyond outstanding. This tour has to be the highlight of our visit to the Big Island. If you want an exciting, exhilarating, beautiful, and culturally immersive experience this tour will meet your every expectation.

The guide was very friendly and shared many interesting stories! Everyone participating was American, and we all had a great time together. We were able to see a starry sky that you can't experience in Japan. The guide also explained about the stars, which was very enjoyable.

ガイドさんが非常に気さくな方で色々な面白い話をしてくれました！参加していたのはアメリカ人だけでしたがみんなでワイワイしてました。日本ではみるようなことができない満点の星空を見ることができました。ガイドさんが星の解説もしてくださり非常に楽しかったです

Great experience getting to see the whales up and close. The crew was outstanding and very informative. I highly recommend this excursion if you are ever in the area during the whale’s migratory season. The boat size was perfect. Not too big and crowded and not too small to avoid motion sickness.

Kids loved it! Highly recommend. Can't wait to come back :)

Travelers from all over the world boarded the boat together, and it felt like an attraction on a banana boat until we arrived at Kealakekua Bay, which was truly enjoyable. Given the season, we even spotted whales along the way, and we had plenty of time to enjoy snorkeling. The time spent heading to our destination while being explained in English was also great.

世界中から集まった旅行客同士で混乗してボートが出発。ケアラケクア湾に着くまでがバナナボートのアトラクションのようで、本当に楽しかったです。季節柄途中でくじらも見え、シュノーケリングも充分な時間で楽しめました。英語で説明してくれながら目的地まで向かう時間も良かったです。

This tour was a great way to see the highlights of the entire Big Island. To start off, our tour guide, Christopher, was fantastic. He was exceptionally knowledgeable about the island, interesting to listen to, energetic, and willing to do anything needed to make our tour great. We started out being picked up at our resort in a very comfortable Mercedes van. We visited Kona Joes coffee farm where we had a good lunch. We toured the southern side of the island, and stopped at the Punalu’u Bake Shop to have excellent pastries. Next stop was the black sand beach where we watched the huge surf crashing into the rocky coast, and saw two very lazy green turtles sunning themselves on the beach. After that, we went to the Kilauea volcano crater to see it in the daytime. Wind and rain hampered this visit, so we went to dinner at a great resturant nearby. On the way, we stopped to tour the rain forest and walked through a lava tunnel. Both were great experiences. Finally, to top it all off, we say the lava eruptions at night at the crater. Fantastic experience...

What a great experience! Kayaking on the ocean, whale watching, entering a cave and wrapping it up with a bit of snorkeling! Jasmine was a great guide and her confidence on the open waters really enhanced our adventure. It’s definitely a morning well spent!

I know, I know, everyone likes to use the words “best” “amazing” “trip of a lifetime” THIS excursion IS absolutely THE best trip you will book! It may seem a little pricey, but the time, care, and knowledge that our tour guide Travis invested in our group was top of the line!

First of all, do not underestimate the “cold” warnings. It was frigid, cold to the bone so, dress appropriately! If you have a beanie, bring it for this trip.

Secondly, be prepared for the potential that the actual road up to the summit may be closed. Our group (along with 15 others) was told the road was closed and we would not be able to drive to the summit. Travis was able to talk with another tour operator (friends are good) and together they got the rangers to open the road for us last minute!! Yay!

Okay, so let’s talk dinner for a second. They served a vegetarian lasagna that was to die for most of my family are hard core meat eaters, so i was surprised at how quickly they snarfed it all down and EVERYONE commented on how “great” it was Make sure to bring your own water bottle (there is fresh water at the first stop) or whatever you want to drink.

Once we hit the road to climb the summit, the road was definitely an “off road” experience. Lots of major bumps but totally fun . The drive up was spectacular, so have your camera ready. The view from the top will blow your mind. Take a lot of pics and enjoy!

Then on to stargazing. Totally over the top and way exceeded my expectations! Travis had his own telescope that was a high end piece of equipment to say the least! He has so much knowledge that he was eager to share. We even got to see the once in a lifetime “green” comet he spent at least an extra hour with us up there when all the other tour operators were leaving. It was truly the most memorable experiences of my life! Mahalo to the entire team that i know has to work hard behind the scenes for this…my entire family is so grateful for the experience

Magnificent performance from all involved dealing with the history of the hawaiin islands and the Polynesian empire. The buffet was way too much to take in!!

This was our first luau and it was exceptional! The staff was courteous, professional, welcoming, and overall delightful! The food was very well prepared and there was a wide variety of selections. The show was both entertaining as well as informative and all of the performers ( host, dancers, and musicians) were great!!

I would love to do this again some time!

We saw lots of Mantas. I can't wait to come back and do it again.

Sea Paradise did a great job. We saw six mantas. I thought the boat trip would be a bit longer. Just a short ride out from shore. So it's not about sailing. But the mantas make up for it.

It's not every day you can say you saw new earth being formed in front of your eyes. We loved seeing the glow of lava at night. Not many places you can do this in the world.

We had such a fun time snorkeling with the mantas. We didn't realize how close they come to you in the water. One of them belly-bumped me by accident. Such graceful sea creatures.

This was a very beautiful night! The luau experience was everything we were looking for. It felt like a true traditional experience

I was a little nervous about snorkeling at night but I'm so glad I went. It's less of a snorkel and more of a snorkel float where you hold onto a floating mat with LED lights underneath. The mantas were swooping underneath us eating the plankton. It was so calm and magical. Highly recommend.

Saw lots of whales. We loved the combination of sailing on a catamaran and seeing whales breaching off in the distance. We highly recommend this tour to anyone visiting Hawaii during whale season.

It was the best experience of my life.
The stunning sunset and the starry sky!
There was only one other group of Japanese participants with us, but they followed up in Japanese, which made me so happy I could cry.
I also got to take a lot of wonderful photos.
If I have the chance again, I would definitely like to participate.
Thank you very much.

人生で最高の体験でした。
圧巻のサンセットと満点の天空！
日本人参加者は私たちともう一組だけでしたが、キチンと日本語でフォローしてくれて涙が出るほど嬉しかったです。
また素敵な写真を沢山撮ってもらいました。
また機会があったら是非参加したいです。
本当にありがとうございました。

This trip is great for families and couples alike. I really enjoyed the fact that the crew helped us locate the whales and went in search of the best viewing spots. Highly recommended for Waikaloa Bay Beach area.

First of all, WOW. From beginning to end, this experience was one for the record books.
For $10 this crew sets you up with a wet suit (recommended), and then a snorkel set at no additional charge. Once we boarded, we were met with a warm welcome, and a good belly laugh. Excellent staff! They were informative, safe, and most importantly, knew how to have fun!
During the boat ride we were met with bottle nose dolphins and a humpback whale sighting! The dolphins were curious and playful, and swam all around our boat! I may or may not have shed a tear of joy. It was seriously rad.
Once we got to our destination they gave us a noodle for floating, and set up a large, square floatation device for everyone to hold onto while we watched the mana rays. They are huge! They’re giant, friendly, and bring their appetite for plankton. You’ll also see tons of fish while you snorkel.
After our time was up, and we boarded, they passed out cups of hot chocolate.
The entire experience as a whole was one we will never forget. YOU HAVE TO DO THIS while you’re here!
Thank you so much for the experience of a lifetime! Keep up the good work, guys! Mahalo

Capt Steve and crew member Morgan were absolutely Wonderful! Made us feel at ease. I would recommend the wet suits to get the full exploration time in case the westher is a bit chilly. Just getting out of the Bay was a Pod of Dolphins 8 or more right at the beginning of the Snorkeling tour!! On our way to 2nd Bay, Capt Steve notcied a whale that was a bit out of the way but still took us there and ended up being a Mama Whale with her baby practicing breaching the water! How amazing!! The Snorkeling was filled with Gorgeously Brillant colors of multitudes of fish especially at Capt Cook’s Momument! We explored magnificant caves while Capt Steve explained the History of the Island and topped off with delicious healthy assortment of fruit at first Bay and much needed sandwiches at the completion of the 2nd Bay stop!! We even lucked out and caught a glimpse of s huge Manta Ray coming back into port. Absolutely Perfect Snorkeling Tour and very personalized with a small group of interesting people!! Thank you Seaquest!!! I will remember this for the rest of my lfe!! That’s what life is all about!!

We went out to sea under the setting sun.
Everything was perfect.
Lots of huge manta rays came close. Sometimes up to few feet away!!
The crew; Diego and Ryan were pampering us and taking care of our every needs.
Would recommend them anytime without a doubt.

-David L

There were about 20 participants on the day of the tour, but we were the only two Japanese people. Naturally, the guide spoke in English, but the guide, Syoyo, took the time to explain various things to us in Japanese, allowing us to have a very enjoyable time. We were also told about a popular hamburger place, and we went there right away to try it. It was as delicious as they said! Thank you so much for a wonderful time.

ツアー当日の参加者は20名ほどでしたが、日本人は私たち２人だけでした。
当然ガイドは英語になるのですが、それでもガイドのsyoyoさんは私たちだけに日本語で個別に色々説明してくれて、とても楽しい時間を過ごす事が出来ました。
評判のハンバーガー屋さんも教えてもらい、早速行って食べてみました。
評判通り、とても美味しかった！
素敵な時間を本当にありがとうございました。

Madi is the perfect tour guide! She has great knowledge of the volcanos, loves answering everyone’s questions, and has a bubbly personality that makes it impossible to not have fun!! It was a long day, but everything is worth seeing. Walking through a lava tube is an amazing experience and my personal favourite. My hubby enjoyed the whole volcano park experience. To top it off they feed you all day, so it’s impossible to go hungry. Thank you so much and we’ll recommend this tour to everyone we know! Well worth the money!

This trip was such a convenient way to see Hawaii Volcanoes National Park. I think it can be a bit daunting when planning trips to the different islands for the first time especially considering location of places, terrain, the type of vehicle you may need, parking, and the length of the trip. So I would say this is a great way to get a taste for a bunch of different activities to do on the big island.

It will take about 13 hours to complete the whole trip and the temp will be warm during the day and cold at night so be prepared. Luckily the company does provide windbreakers and fleece jackets for the cooler temperatures. Our tour guide Aaron was great! He was very friendly and helpful. He is very knowledgeable about the history, environment, landscape, and so much more! Thanks so much for touring us around, Aaron. We appreciate it so much.

We were blessed with wonderful sunsets and starry skies thanks to the weather and moon phase. The tour was primarily in English, but our guide Shoyo kindly explained everything in Japanese as well. Taking commemorative photos under the starry sky can be challenging for amateurs, but the guide took amazing pictures with his mirrorless camera. The sandwiches and warm drinks provided along the way were also very delicious.

We received information about nighttime Kilauea sightseeing, and we were able to enjoy the tour without any issues. We made the best memories on the Big Island of Hawaii. Thank you very much!

天候と月齢に恵まれて素晴らしいサンセットと星空を見ることができました。ツアーは英語主体でしたが、ガイドのShoyoさんが日本語でも丁寧に説明してくださいました。星空での記念撮影は素人には難しいですが、ガイドさんご自身のミラーレス一眼で素晴らしい写真を撮っていただきました。途中に提供していただける軽食のサンドイッチや温かい飲み物もとてもおいしかったです。

夜のキラウエア観光の情報も教えていただき、無事に観光することができました。ハワイ島で最高の思い出ができました。本当にありがとうございました。