Big Island
It was the evening of the previous day, but I was able to smoothly make a reservation and complete the payment without any issues, allowing me to go whale watching the next morning. However, the meeting point on the map was at a different location from the same agent, which caused quite a bit of panic. Fortunately, a local person kindly explained everything to me, and I was able to make it on time.
前日の夕方でしたがスムーズに予約がとれ支払いも話題なく翌日の朝からホエールウォッチングする事ができましたが集合場所の地図が同じエージェントの別の場所になっておりかなり慌てました。現地の方に丁寧に説明していただき無事まにあいました。
ありがとう!あなたと冒険を共有できて素晴らしかったです!
Mahalo! It was great sharing the adventure with you!
I would give it 0 points.
We weren't even able to set sail, and there was no communication.
I had booked a hotel transfer plan, but when the time came, the bus didn't arrive. When I called, I was told, "We found a defect in the boat, and we can no longer set sail." If it were due to weather or something similar, that would be one thing, but a defect in the boat?
Moreover, there was no communication at all, and I only found out it was canceled after I reached out.
We were on our honeymoon, and it was truly disappointing. I was told I could reschedule for another day, but there's no guarantee that the same issue won't happen again, and I can't trust this company, so I canceled.
I urge the tour company to establish a system that allows for immediate communication in case of cancellations, so that no one else has to go through this kind of experience. In this day and age, there are countless ways to communicate, including email, chat, and apps, not just phone calls.
I hope no one else has to suffer the same fate.
0点です。
そもそも出航すらできておらず、連絡も無し。
ホテル送迎プランで予約してましたが、時間になってもバスが来ず、こちらから電話してみると「ボートに不備が見つかり出航が出来なくなりました」とのこと。
天候などの理由ならまだしも、ボート不備って。
しかもなんの連絡も無く、こちらから連絡して初めて「キャンセルになりました」って。
新婚旅行で来ていたのですが、本当に残念です。
別日に変更可能と言われましたが、次回同じことが起きない保証もないし、この会社自体信用できないのでキャンセルしました。
ツアー会社さんは、二度とこのような被害者を出さないよう、キャンセル時はすぐに連絡が出来る仕組みを整えてください。
このご時世、電話だけでなくメール、チャット、アプリなど方法はいくらでもあると思うので。
同じ被害に遭う人が出ないことを祈ります。
Thank you for your reservation at Manta University.
I sincerely apologize for the sudden tour cancellation and for the difficulties in communication that caused significant inconvenience to you.
We tried our best to reach out, but unfortunately, we were unable to establish contact this time.
We will strive to improve so that incidents like this do not happen again in the future.
If you have the opportunity, we would be grateful if you could join us again.
Dolphin Office Tomo
この度はマンタ大学にご予約を頂きありがとうございました。
また、突然のツアーキャンセルなった上、ご連絡が上手く取れず
お客様に大変なご迷惑をおかけしてしまった事、心よりお詫び申し上げます。
こちらも出来る限りの方法でご連絡を取ろうとしたのですが、
今回はうまく連絡を取る事が出来なかった次第です。
今後、今回のようなことがまた起きないように、改善に努めてまいります。
もし機会がございましたら、再度ご参加頂ければ幸いでございます。
イルカオフィス Tomo
I found a similar tour that offered Japanese language support, but since this one was cheaper, I decided to join this tour instead. I passed by the Japanese tour group along the way, and they were following a similar course. The participants there were in their 40s to 60s, so the age group was a bit older.
In our tour, everyone except us was from Europe or America, so we spoke in English. They were friendly people in their 30s, which made for a fun atmosphere that I enjoyed. There were also some adventurous individuals who jumped off the rocks, so I think younger people would have more fun on this English tour.
The sun was strong, but I wore a long-sleeved rash guard, so I managed to avoid a bad sunburn. At first, I hesitated to leave my smartphone and valuables behind, but I was worried about them getting wet, so I decided to hand them over. As expected, I capsized once while kayaking on the way back and got soaked, so anyone going in the future should definitely leave their valuables before getting on the kayak.
似たようなツアーで日本語OKのものがあったのですが、値段が安かったのでこちらのツアーに参加しました。日本語ツアー組も途中すれ違ったので、似たようなコースを進んでいました。そちらの参加者は40~60代だったので高めの年齢層でした。
私たちのツアーは、私たち以外は欧米人だったので、英語でしゃべっていました。彼らは30代前後の友好的な人達だったので、私も楽しい雰囲気で楽しめました。
岩場から飛び降りたりしていたやんちゃな人もいたので、若い人ならこちらの英語のツアーの方が楽しめると思います。
日差しが強かったのですが、長袖のラッシュを着ていたので、ひどい日焼けはしなくて済みました。最初、スマホや貴重品を預けるのを躊躇したのですが、水没が心配だったので預けることにしました。案の定、カヤックで帰ってくるときに1回転覆してびしょびしょになったので、これから行く人は迷わず貴重品はカヤックに乗る前に預けた方が賢明です。
Pick up was right on time!
Our guide Matt was very knowledgeable and passionate about Hawaii island from legends to Hawaii original plants and animals. He kept entertaining us until his voice got hoarse! My favorite part of the tour was definitely the lava tube. it's really amazing!! The way to and from the lava tube is super bumpy and rough. If you get motion sickness, you should take medication for it. I brought kids (12 and 10) with us and they enjoyed themselves as well. Hiking was very mild so anyone can enjoy this tour, I think.
The cruiser was large and the wind was strong, but it was okay. I was moved to see whales swimming to the right and left in front of the boat. However, there were no jumps, and I was a bit disappointed with just the body and tail. But I guess that's nature for you.
Maybe because it was an early morning, I was able to spend the day very leisurely. It was a wonderful experience. The staff were also very kind and it was a lot of fun.
クルーザーも大きく風が強かったがまあまあでした。
鯨も舟の先へと右へと左へとみることが出来感動でした。でもジャンプ等はなく胴体しっぽなどで少々期待外れ。でも相手は自然界しょうがないですね。
朝が早かったせいか、1日がゆっっくりと過ごせました。
とても素晴らしい経験でした。スタッフの方々もとても親切で楽しかったです。
マハロ - あなたが私たちと一緒にいてくれたことを光栄に思います!
Mahalo - we are honored you were able to join us!
We had a great time on our tour. Our driver/guide Kaleo, who is from Waipio Valley was very informative and funny. Kaleo stopped to let us out so we could get a better view of Hiilawe waterfall. We also saw several wild horses up close The check-in at the gallery was easy and a great place to browse while waiting (we arrived early) We highly recommend this tour. We felt sorry for the people who decided to walk down because the walk back up is very steep.
I participated in the manta tour, but unfortunately, we couldn't see any mantas due to rough seas. Since it was the last day on the Big Island and I was scheduled to return to Oahu, I was a bit disappointed thinking I wouldn't be able to participate in any more activities, even with the guarantee system in place.
However, I was informed that since the headquarters is located on Oahu, I could switch to a local tour there, and I was able to join a dolphin swim tour in Oahu!
That tour was amazing, as I got to swim with many dolphins.
Although I was disappointed not to see mantas on the manta tour, the comprehensive guarantee system helped me avoid feeling like I lost out. I highly recommend this company's tours over others.
マンタツアー参加しましたが、シケのためマンタは見れず。
ハワイ島も最終日でオアフ島に戻る予定だったため、保障制度があっても今回の旅ではもう参加できないな〜と少しがっかりしてました。
しかし、本社がオアフ島にあるとのことで、そちらの現地ツアーに振り替えもできますと言われ、オアフ島でイルカ中学のツアーに参加することができました!
そちらのツアーはたくさんのイルカと泳ぐことご出来てとても素晴らしかったです。
マンタツアーではマンタ見れず残念でしたが、保障制度が手厚いため損した気分にならずに済みました。ほかの会社よりもこちらの会社のツアーがおすすめです。
ALOHA!!
Thank you for participating in the Manta University Night Course.
While it was disappointing that you couldn't meet the manta rays, I am very glad to hear that you enjoyed the dolphin tour on Oahu instead. When you come back to Hawaii, please do give Manta University another try.
All of our staff are sincerely looking forward to your return.
MAHALO!!
Dolphin Office Tomo
ALOHA!!
この度はマンタ大学夜学部にご参加頂きありがとうございました。
マンタに会うことが出来なかったことは残念ではありましたが、
代わりのオアフ島でのイルカツアーをお楽しみ頂けたようで、とても嬉しく思います。
またハワイに来る時は、是非マンタ大学にも再挑戦してください。
スタッフ一同心よりお待ちしております。
MAHALO!!
イルカオフィス Tomo
I thought it would be about two hours, but it ended up being close to three hours, which was enjoyable. However, for the first two hours or so, the host's talk and performances delayed the start of the actual Hawaiian show. It might be a reminder to take it easy and enjoy Hawaiian time. The show itself wasn't much different from what I've seen outside of Hawaii.
2時間ほどかと思っていたら、3時間近くあって長く楽しめた。ただ、最初の2時間くらいは、司会者の話と演奏でなかなか、本来のハワイアンショーが始まらない。せかせかせず、ハワイタイムを過ごせということかも知れないが。
ショー自体は、Hawaii以外で観たものと、あまり変わりは無かった。
The speed of the boat to the fishing grounds was extraordinary and it was a thrilling activity. I was able to see the humpback whale's spout, and the beautiful sunset was perfect. The water was cold, so I was glad to borrow a wetsuit. I was fortunate to see a manta ray, even if just once. The hot cocoa on the way back was delicious!
漁場までのボートのスピードは尋常でなくスリリングなアクティビティでした。ザトウクジラの潮吹きも見られたし、キレイなサンセットもバッチリでした。海中は冷たいのでウエットスーツは借りて良かったです。一度だけですがマンタを見られて良かったです。帰りのホットココアが美味しかったです‼️
ALOHA!
Thank you for participating in Manta University!
We appreciate you sharing wonderful photos.
Please join us again if you have the opportunity.
All of our staff are looking forward to it!
MAHALO!
Dolphin Office
ALOHA!
この度はマンタ大学へのご参加ありがとうございました!
素敵な写真をシェアしていただきありがとうございます^^
ぜひまた機会がございましたらご参加ください。
スタッフ一同心よりお待ちしております!
MAHALO!
イルカオフィス
The sea was very rough due to the front passing the day before. Despite that, we set sail. I was moved to see a manta ray, but I spent a long time in the water and my body got completely cold. When I got back on the boat, I was so cold that my stomach hurt, and my hands trembled for a while. It seems that the temperature in Hawaii in February is low as well. There was a Japanese guide, but I had to ask for information about the restroom and changing area; they didn't provide it on their own.
前日の前線通過で海は大荒れ。
その中での出港。マンタは見れて感動しましたが、海の中にいる時間も長くとにかく体が冷え切りました。
船に上がった時には、体が冷えすぎてお腹が痛く、手の震えもしばらく止まりませんでした。
ハワイ島も2月は気温が低いようです。
日本語ガイドもいましたがトイレの場所や更衣場所の案内はこちらから聞かないと教えてもらえませんでした。
ALOHA!!
Thank you for participating in the Manta University Night School.
We apologize for not being able to take care of our customers during the cold tour.
We will treat the feedback you provided with great importance for the improvement of our services.
We would be grateful if you could join us again.
MAHALO
Dolphin Office Tomo
ALOHA!!
この度は、マンタ大学夜学部にご参加頂きありがとうございます。
寒い中のツアーで、こちらからお客様をお気にかけることが出来ず申し訳ありませんでした。
今回頂いたご意見は、サービス向上の為に大切に扱わせていただきます。
またご参加頂けたら、幸いでございます。
MAHALO
イルカオフィス Tomo
It started to rain and the activity was canceled midway, but they rescheduled it for the next day, allowing us to try again. They carefully taught us how to ride the Segway, and we visited various sightseeing spots for two hours. We sped down the old airport runway and even tried riding with our hands open, which was incredibly fun.
We stopped at a farmer's market along the way to buy local fruits, and during a break, they let us try dragon fruit for the first time. They even took photos and videos, leaving us with great memories. It was a very satisfying activity.
雨が降り出してしまい途中で中止になりましたが、翌日に変更してもらい再挑戦できました。丁寧にセグウェイの乗り方を教えてくれて、2時間もいろんな観光名所にセグウェイで行き、旧空港の滑走路ではスピードを出したり、手を開いて乗ってみたりして、最高に楽しかったです。
ローカルフルーツを途中のファーマーマーケットで購入してくれて、途中の休憩ではじめてのドラゴンフルーツも食べさせてくれました。
写真やビデオまで撮ってくれて、良い思い出も残り大満足なアクティビティでした。
Aloha Noriko, It was so lovely to meet you and your friend, and we appreciate your understanding and joining us the next very sunny day, for a beautiful Kona Glide. We hope to see you on your next visit to Hawaii.
Mahalo nui loa,
Alan & Jeanne @ Segway of Hawaii
Aloha Noriko, It was so lovely to meet you and your friend, and we appreciate your understanding and joining us the next very sunny day, for a beautiful Kona Glide. We
hope to see you on your next visit to Hawaii.
あなたとあなたの友人に会えたことはとても素晴らしかったです。そして、次の非常に晴れた日、美しいコナ・グライドのためにあなたの理解と参加に感謝します。次回のハワイ訪問でお会いしましょう。
Mahalo nui loa,
Alan & Jeanne @ Segway of Hawaii
I visited Kealakekua Bay, known as the Path of the Gods. The hotel I stayed at was the Sheraton, which was conveniently located just a short walk from the meeting point. Since it's the end point for the trolley, I think it's easy to get there even if you don't rent a car or stay at the Sheraton.
The guide spoke English and was very knowledgeable about history, answering any questions we had. Additionally, to protect the coral, we were allowed to use environmentally friendly sunscreen for free. The water was truly beautiful, and I was able to see many cute fish! It was February, but I enjoyed myself without a rash guard. It was a bit chilly, so I couldn't stay in the water the whole time... haha. After snorkeling, they provided fresh fruit, snacks, and drinks on the boat! It was really great!
神々の道と言われるケアラケクア湾に行きました。止まっていたホテルがシェラトンだったので歩いてすぐの集合場所で便利が良かったです。トロリーの終点なのでレンタカーしてない&シェラトン宿泊者じゃなくても行きやすいと思います。
ガイドは英語ですが、歴史の知識も豊富で聞けばなんでも答えてくれます。また珊瑚保護のため、環境に優しい日焼け止めも無料で使用させてもらえます。本当に水がキレイな場所なのでたくさんのかわいい魚たちを見ることができました!2月でしたが、ラッシュガードなしで楽しめました。少し寒くてフルタイムで水の中に入っていられなかったですが…笑 シュノーケルの後、船の上でフレッシュフルーツとスナック、飲み物を用意してくれますよ!とても良かったです!
マハロ・ヌイ(大変ありがとうございます)5つ星の推薦とドルフィン・ディスカバリーズを選んでいただき、感謝します!次回のビッグアイランド訪問でお会いできることを楽しみにしています。ア・フイ・ホウ(また次回まで)!
Mahalo nui for your 5 star recommendation and for choosing Dolphin Discoveries! We hope to see you on your next visit to the Big Island. A hui hou (until next time)!
I wouldn't give this tour five stars...I give it as many stars as there are in the Mauna Kea sky! This tour was easily the highlight of our trip on the Big Island! We enjoyed every minute of it. The sunset was absolutely gorgeous, and to see it from such a high elevation was quite remarkable. I was glad that we had plenty of time before and after the sunset to walk around, take in the view, and get some good pictures.
The dinner was very good but if you don't like lasagna there's a microwave at VIS if you want to bring your own food.
The road to the summit is a bit bumpy, but that's to be expected since it's a volcano. So take motion sickness meds if you're prone to carsickness. And if you get cold easily, definitely bring layers! They provide parkas and gloves but you might also want to bring a hat or scarf and thick socks.
Throughout the tour, the guide provided a very entertaining and educational narrative. It's obvious that he's passionate about Mauna Kea and Hawaii. He's basically a walking encyclopedia of Hawaii and provided all kinds of interesting information about Mauna Kea's geology and history, and also talked about Hawaiian culture and why Mauna Kea is a sacred place. He also did an excellent job of guiding the stargazing and pointing out constellations, star clusters, and planets, most of which we got to see through a telescope. I think my favorite part of the stargazing was getting to see the Andromeda galaxy through the telescope.
If you're going to the Big Island, this tour is a must!
I signed up for whale watching for the first time. The guide spoke English and explained everything very clearly, so I was able to enjoy the time until we reached the point where we could see the whales without getting bored. We happened to encounter a mother and baby whale, and since they were right beneath the boat, I was lucky to see the whole thing. It was great that there were drinks available, including alcohol.
初めてホエールウォッチングに申し込みました。
英語のガイドでしたが、とても分かりやすく説明してくださって、クジラが見えるポイントまで飽きずに過ごせました。
たまたま親子のクジラにも遭遇出来て、船の真下にいたので、全体も見えてラッキーでした。
飲み物もアルコールがあって、とても良かったです。
ありがとう!私たちはあなたが私たちと一緒に乗船できたことをとても嬉しく思っています!
Mahalo! We're so happy you were able to join us aboard!
This was my first time participating. In the end, I didn't get to see any manta rays... However, this company offers a free tour next time if you don't see manta rays. I participated in this tour on the Big Island, but since the company also has a branch on Oahu, I signed up for a snorkeling tour to see turtles there, which was really free. They provided transportation to and from the hotel, which was very accommodating. The entire crew was energetic and kept the participants entertained from start to finish. During snorkeling, I was able to observe turtles right in front of me, explore the seabed while free diving, and play on a waterslide and trampoline on the water—such a satisfying experience! They also provided warm drinks, which was helpful. The pineapple was super delicious. Chanel from the Oahu branch, it became a wonderful memory of Hawaii! Thank you. And to the crew on the Big Island, you were all handsome with your Kansai dialect! Thank you.
初参加です。
結果的にはマンタは見られなかったです・・・
がしかし、ここの会社はマンタが見られなかったら次回のツアーは無料。
今回はハワイ島での参加でしたがオアフ島にも会社があるので後日オアフ島でカメを見に行くシュノーケリングツアーへ参加申し込みして本当に無料。ホテルまで送迎してくれて至れり尽くせり。クルー全員元気が良くて参加者を最初から最後まで楽しませてくれました。シュノーケリングでは目の前でカメを観察できたり素潜りで海底を散策!?出来たり海の上での滑り台やトランポリンで遊んだり大満足!!温かい飲み物も出してくれて助かりました。パイナップル超美味しかったです。オアフ支社のシャネルちゃん、良きハワイの思い出になりました!ありがとう
そしてハワイ島のクルーの皆様、関西弁でイケメンさん!ありがとう
Thank you for uploading so many photos! It's unfortunate that you didn't get to see the manta rays, but I'm glad to hear you enjoyed the retry of the turtle tour in Waikiki! Please come back to challenge yourself with the dynamic manta rays again. Mahalo!
たくさんの写真upありがとうございます!
残念ながらマンタには会えなかったとのことですが、ワイキキのカメツアーにリトライ参加で楽しんでいただけたようで良かったです!
ダイナミックなマンタに是非再チャレンジしに来てください。
Mahalo
This Mauana Kea summit and stargazing tour was phenomenal. The first stop is at the visitor center around 9k feet elevation. Here you can look through a couple telescopes, walk through the museum, and you will be served your hot dinner (we had veggie lasagna and it was good). While you are here it is good to eat and drink alot of water so your body can acclimate to the higher altitudes ahead. Next stop is the summit up to almost 14k feet! The Vans they take up are heavy duty and they need to be because of the rocky road leading up the mountain. I would not reccomend taking a rental/personal vehicle up this mountain. The road is rocky, thin, and windy. The guides for this tour have been doing it for years and know the road well. On the way up the guides will give you some commentary about the mountain which is a cool little history lesson. At the top it is cold and the oxygen is thin, so be ready! They provide you with a winter coat and gloves but I recommend bringing your own hat. The views from the summit are outstanding. Watching the sun set from up there is really remarkable, and you can walk around to the 12 massive telescopes up there to take pictures. After the summit you will descend a couple thousand feet to the star gazing location. With no light pollution and at the high altitude it provides for the star gazing experience of a lifetime. I have never seen the sky lit up so brightly with constellations. The guides will break out a couple of heavy duty telescopes from the vans so you can get an even closer look. They will educate you about the constellations and give alot of really good information. Overall this is an impeccable tour and a must do if you are going to the Big Island!
We found this trip rather disappointing. It was supposed to last for an hour but we returned to the pier after 50 minutes. In the event we had probably seen all there was to see after 20 minutes. You see rather dull brown/grey coral, some small blue and yellow fish and some sea urchins - No wrays or sharks or anything unusual. In fact the guide started to describe the history of the buildings on the shoreline as we headed back. Not worth the money.
Sorry to hear that you found our tour disappointing. The tour is one hour from when you get on to when you get off, that does mean that it is about 50 min of actual tour time, we appreciate the insight, maybe we can explore making the tour last a bit longer.
The coral in Hawaii is naturally more neutral in color than other places in the world. However, Kona has amazingly clear waters and colorful fish. Many fish are relatively small so they can live on the reef and fit in the cracks and crevices of the coral. We do not guarantee shark and ray sightings. Though, sometimes we see large interesting creatures like that. We are sorry to hear that you are disappointed in what Kona's reef has to offer. Most guests express that they find the natural coral ecosystem to be amazing.
Many passengers are interested in the history of the bay including some of the historic buildings. The time when we are heading back and have a good view of the buildings is the perfect time to discuss it.
I have visited Oahu, Hawaii several times with friends. However, I wanted to see the volcano, so I participated alone for the first time. The flight I booked was canceled, but I was recommended another course and joined that instead. Due to the weather, I couldn't achieve my original goal, but I enjoyed the experience of riding in a helicopter and traveling alone. I was able to participate with peace of mind thanks to the prompt response I received. Thank you very much.
ハワイ、オアフ島は何度か友人と訪れています。
ただ、火山が見たくて一人初めて別行動で参加させて戴きました。申し込んだ便は中止になり別のコースをお勧めして戴き参加しました。天候の為当初の目的は果たせませんでしたが。ヘリコプターに乗れて一人旅を経験できて楽しかったです。敏速な対応をして頂き安心して参加出来ました。ありがとうございました。
Dear Kazu,
Thank you for sharing your experience with us.
We sincerely apologize for the cancellation of your desired tour. However, we hope you enjoyed the helicopter tour of the Big Island along with the landing at the waterfall, which is one of our recommendations. Thank you for sharing your beautiful photos as well.
We look forward to serving you again.
VELTRA Customer Service
kazu様
この度は体験談をご投稿いただきありがとうございます。
ご希望の回が中止となってしまい、大変申し訳ございません。
しかしながら、弊社のおすすめでもある滝への着陸とともにハワイ島のヘリコプター遊覧をお楽しみいただけましたら幸いです。
綺麗なお写真もご投稿いただきありがとうございます。
またのご利用をお待ちしております。
VELTRAカスタマーサービス
It was the best time ever.
Our guide was super excited!
Seeing sea turtles, dolphins, and whales was a miracle.
Thank you for the most wonderful honeymoon!
最高な一時でした。
ガイドさんも大興奮‼︎
海亀イルカ鯨を全部見出来たのは奇跡でした。
最幸な新婚旅行をありがとうございました♂️
This is a great way to see Waipio Valley. This was out first time, so it was a great introduction. Hector, our guide, was very knowledgeable, polite, and really helped make the tour great. We only had a short time to see Waipio Valley, and this was a perfect introduction. The value was great. We got to see a large portion of the valley, made several stops along the way along with some interpretive explanations, and saw a lot. I highly recommend this tour, either as one time to see Waipio Valley, or as an introduction before venturing out on your own.
A trip into Waipi’o Valley with Douglas as your guide is a time travel to another time. His family is of this place so Douglas understands and shares the insiders perspective, with the added bonus of having access to the valley past the “End of Country Road” sign. Also if you aren’t up for the knee pounding descent and lung busting climb in and out of the valley this is the way to go. Worth mentioning this tour does not go to the beach, It instead works it’s way toward the back of the valley. Definitely a worth while event.
Awesome trip. The driver was very knowledgeable and kept us entertained. I would highly recommend booking the tour as you get the history along with the beautiful sights. We were given alfalfa to feed the wild horses as well as some fresh coconut to eat
This tour was fun and informative. Hele, our guide, took the time to explain the history of the valley, what grows there and who lives there. He was friendly and personable. We didn’t feel rushed and enjoyed it very much! We are so glad we did it!
I participated with my wife and daughter. I wasn't expecting much, but seeing the manta ray swim right in front of us was breathtaking. My wife and daughter said they were also moved by it. I recommended it to acquaintances, and they said they were impressed as well.
妻と娘の三人で参加しました。それほど期待していなかったのですが、マンタが目の前まで来て泳ぐ姿は圧巻でした。妻と娘も感動したと言ってました。知人にもお勧めしましたが、やはり感動したとのことでした。
ALOHA!
Thank you for participating in Manta University!
We also appreciate you introducing us to your friends!
Please join us again if you have the opportunity;
all of our staff are looking forward to welcoming you.
MAHALO!
ALOHA!
この度はマンタ大学へのご参加ありがとうございました!
ご友人にもご紹介いただきありがとうございます!
ぜひまた機会がございましたらご参加くださいませ、
スタッフ一同心よりお待ちしております。
MAHALO!
The Catamaran ride was very smooth and comfortable. The crew was wonderful and very informative. Once in the water we had seen a large variety of fish and rays. I would highly recommend this adventure.
Aloha,
Mahalo Nui Loa for taking the time to review us. We are so happy to hear you had a wonderful time with our crew and out on the water. We hope to see you on your next visit :)
Great time getting close to beautiful humpback whales ! The tour was well organized, the boat was comfortable and perfect for viewing whales, and the crew was very informative, knowledgeable, and very attentive to everyone’s needs. Really great job !! My wife and I loved it !
Aloha Gerry,
Thanks for taking the time to review your Whale Watch Cruise for the Veltra Community (and us). We're so happy to read that you enjoyed the trip, and the service and information provided by our crew.
We know there are a lot of activities to choose from when you're on the Big Island, and we're honored you chose to spend a morning with us.
We look forward to sharing more adventures with you both the next time you're in "our neighborhood".
Mahalo!
The boat sways quite a bit, so at first, it's hard to walk, but during meal times, we anchor offshore, so you can relax. Moreover, at that time, a manta ray and many dolphins gathered around. I think they must have liked the singing. I can't remember the name, but there was a singer with the most beautiful voice singing live the whole time, and songs that felt very Hawaiian, which was truly soothing.
There was also a vegan menu, and the buffet was satisfying.
Most of the participants were from the mainland United States, and they were drinking and making a lot of noise, so even when I was trying to talk about history and the land, I couldn't hear it next to me. But overall, it was the best cruising experience. If you can't speak English, it might feel long and confusing as you won't know what's happening.
It was a bit disappointing that the sunset was partially hidden by clouds, but it was still a beautiful view. People who participated in the previous trip said they didn't encounter anything, so we were really lucky on our trip.
船はかなり揺れるので、最初は歩くのもやっとだけど、食事のときは沖で停泊するので落ち着いていただけます。しかも、この時、マンタが1匹と、イルカもたくさん集まってきました。きっと、歌声が好きだったんじゃないかと思いますお名前は覚えていないけど、最高に美しい声の歌手がずっと生歌を歌っていて、ハワイっぽい曲とか、本当に癒されました。
Veganメニューもあって、ビュッフェも満足でした。
参加者がほぼアメリカ本土から来た人たちばかりで、お酒飲んで大騒ぎするので、せっかく歴史や土地の話をしているのが隣に行っても聞こえないくらいだったけど、とにかく最高のcruisingでした。英語ができないと、何が起こってるか分らなく長く感じるかもしれないけど。
あとは、夕日が少し雲に隠れてしまったのが残念だけど、それでも美しい景色でした。前の便に参加した人たちは、何も出会えなかったそうで、私たちの便は本当に幸運に恵まれました。
Thank you for using VELTRA.
We also appreciate you sharing your wonderful photos.
We are very pleased to hear that you enjoyed not only the scenery of Maui but also the meals and the singing by the performers.
We hope you will choose VELTRA for your next trip as well.
VELTRA Customer Support
この度はVELTRAをご利用いただきありがとうございます。
素敵なお写真もご投稿いただきありがとうございます。
マウイ島の景色はもちろんのこと、お食事や歌手による歌声までお楽しみいただけましたこと、大変うれしく思っております。
次回のご旅行も弊社VELTRAをご利用いただけますと幸いです。
VELTRAカスタマーサポート
We participated as a family of four. The crew members were all friendly and attentive, making it a comfortable experience. The sunset was beautiful, and we were thrilled to encounter a pod of dolphins!
家族4人で参加しました。クルーの方々がみんな気さくで気がつき、快適でした。
サンセットも綺麗だったし、イルカの群れに遭遇して、感動しました!
Thank you for using VELTRA.
We are very pleased to hear that you enjoyed the sunset dinner cruise.
It was lucky that you also encountered dolphins.
We hope you will use VELTRA for your next trip as well.
VELTRA Customer Support
この度はVELTRAをご利用いただきありがとうございます。
サンセットディナークルーズをお楽しみいただけたようで、大変うれしく思います。
さらにイルカにも遭遇できたとのこと、ラッキーでしたね。
次回のご旅行も弊社VELTRAをご利用いただけますと幸いです。
VELTRAカスタマーサポート
On the day of the activity, the weather was nice, and we started a little earlier than planned at 7 AM. It was my first experience kayaking, but the guide was kind and taught us carefully, so I was able to paddle without any issues. The sunrise was beautiful, and it felt great. We also went to a cave, which was thrilling and a lot of fun. I would love to try it again if I have the chance.
当日、天候も良く、予定より少し早い7時からスタートしました。カヤックは初めての経験でしたが、ガイドさんに優しく丁寧に教えていただき、問題なく漕げました。朝日が綺麗で、気持ち良かった。洞窟にも行けました。そこはスリル満点で楽しかったです。また機会があれば乗ってみたいです。
The waves were high since the day before, so I couldn't meet the manta rays. It's a natural occurrence, so there's nothing I can do about it, but I would like to try again next time.
前日から波が高くてマンタに会うことができなかった。
自然の事なので仕方がないのですが、次回またチャレンジしたいと思います。
ALOHA!
Thank you for participating in Manta University this time.
Unfortunately, we were not able to see any mantas, but please do come back for a retry!
All of our staff are looking forward to welcoming you.
MAHALO!
Dolphin Office
ALOHA!
この度はマンタ大学へのご参加ありがとうございました。
今回は残念ながらマンタに会うことができませんでしたが、
ぜひ!!リトライにお越しくださいませ!
スタッフ一同心よりお待ちしております。
MAHALO!
イルカオフィス