All Reviews for Private Guided Tours

I’ll start off by saying our guide, Hiro, was excellent. From start to finish he showed that he was very knowledgeable about the subject at hand and proved to be very courteous towards everyone in the group. The veggie sandwiches that he brought along for us were surprisingly delicious.

The trip itself was amazing and truly a once in a lifetime experience. Naturally I was a little anxious at first considering the high altitude but our tour guide was sure to explain everything in detail and was very considerate. That helped ease my tension a bit.

The day that we left the weather proved to be in our favor and we managed to encapsulate all that this trip had set out to be from the start. The view from the summit was amazing and when we went down to s t a r g a z e once the sun fell the energy from the group was electric.

It is a long day but that is due to the distance of volcano from hotel. PJ was a great host and VERY KNOWLEDGEABLE. Loved the volcano area. Something I have never experienced!

Marcus was the best tour guide I’ve ever had. I usually don’t like this sort of activity, but he was so knowledgeable and enthusiastic. We all learned a lot about the forests and volcanoes of Hawaii and had a lot of laughs on the way. He modified appropriately between kids and adults. He was even training someone else and he still made everyone feel like a priority. There was a mixup with the food and he went way out of his way to make it right. I was very impressed. My whole family had a really great day.

Bryce our guide is who made the trip extra special. Great and intelligent conversations. Very informative, and it didn’t hurt that the volcano was fantastic.
For sure your tour will be recommended to anyone that asks!
Good job.

Great experience. Our tour guide Shoyo was amazing. The tour started and ended on time. It gets very cold at the summit and we were provided jackets and mittens. Hot cocoa and sandwiches were yum.

Beautiful tour of the Big Island of Hawaii! The volcano park is awesome!

Shawn was our tour guide and he was amazing! Knowledgeable, friendly, helpful, and fun. He makes sure everyone is safe and gets the most out of the experience. I would highly recommend this company, and will definitely request Shawn for our next trip to the summit. The guides from the other group with your company were awesome too! You guys have a great bunch of people working for you.

Shawn was the best tour guide! It seemed like the entire 8 hours passed in a flash. From pickup onward, Shawn made sure that all guests were comfortable each time and told entertaining and engaging stories the entire time. The drive up the summit was super smooth, and I loved all of the photos! The stargazing took place at a secluded and clear location just below the summit and was accompanied by a funny, expert discussion on how and where to find all of the stars. Finally, loved all of the local food recommendations and super excited to try as many as possible this time as well as in future trips. The highlight of my trip this year!

Not only did we go to the top of the mountain and see the observatories in a beautiful sunset, We also had an amazing stargazing tour with a very knowledgeable guide. I recommend this to her for anyone who's interested in the stars or a beautiful sunset. Go do it!!

This tour was perfectly laid out. We covered a lot of territory, but it all went smoothly. The tour included breakfast and lunch, which were both excellent. Loved seeing a coffee plantation, winery, Black San Beach with turtles, the volcano crater, and waterfalls. Our guide, Derek, was incredibly knowledgeable and provided excellent information throughout the day. I highly recommend this tour. I was traveling with a child, and she also enjoyed all our stops.

This was the PERFECT way to experience Mauna Kea. Our tour guide was extremely knowledgeable and made the experience so incredible. Can’t recommend enough!

This tour was an amazing experience! The drive to Volcano National Park was beautiful and we enjoyed each stop along the way. Viewing the lava field was phenomenal! Our tour guide, Bryce, was a font of knowledge and made the day even more special. Every comfort was thought of from a clean, spacious Mercedes van, to rain jackets and warm parkas. I would do this tour again in a heartbeat!

Adam was a wealth of knowledge and very informative. We used it to get a good overview of the island and were rewarded by the information and the sites we visited. Would highly recommend it to any one - the stories history and places visited were spot on.

The view of the sunset was amazing, the history, information and stargazing that Hiro provided was a priceless. The drive up to Mauna Kea was pleasant and Hiro’s local tips on where to go and local places to eat was great. The journey up the dirt road was not stressful at all with Hiro’s safe and expert driving. Our time at the summit was amazing the photos Hiro took were both amazing and entertaining. On our way down we were provided with a stargazing lesson. Hiro showed his passion for teaching the stars even though there was a full moon that washed out some of the constellations. We would definitely recommend this tour over driving it yourself or other tour companies that don’t offer the same uniqueness that Hiro provided.

At the end of December, during a season with a lot of rain. It's unavoidable due to the weather, but we went up to the summit, saw the observatory building from the outside, enjoyed the snowy scenery, and then descended. We returned a few hours earlier than the scheduled tour time.

However, the guide Hiroshi who accompanied us on the tour was very kind, and I would like to challenge myself again next time with him.

１２月の終わり近くで、雨の多いシーズン。天候のせいなので、仕方が無いですが、山頂に上がり、外部より、観測所の建物を見、雪景色を見て下山となりました。予定のツアー時間より、数時間早い戻りとなりました。
しかしながら、ツアーに同行してくれた、ガイドのひろしさんは、大変親切で、次回、又、彼の同行でチャレンジしたいと思います。

The originally scheduled day was canceled due to bad weather, but fortunately, I was able to rebook for a day with available spots. The staff was very kind during the rebooking process. The scenery was beautiful, and the guide was very knowledgeable, which made for a very satisfying experience.

当初予定していた日が悪天候により、ツアー中止となりましたが、運良く空席がある日に再予約して頂く事ができました。再予約の際も、とても親切に対応して頂けました。目に映る景色が美しいのはもちろん、ガイドさんも知識が豊富でとても満足できました。

The tour guide was excellent and had some great stories, but we were completed clouded out and didnt see any stars.

The tour was enjoyable due to the guide Adam’s knowledge of horticulture, Hawaii’s history and lots of folklore.

Thanks Adam for a wonderful day spent on the tour!

We will give 5 *****, The tour was amazing. Derrick did an awesome job in keeping us all informed with many details and of course quizzed us as well. It was a fun trip. Thanks for taking care of the special request on our food as well. Food wise- it was very well organized and catered. Breakfast and coffee at the coffee plantation was very apt. Wine tasting and Lunch was very well paired. Snacks and soda at the waterfalls was cool! Raincoats and umbrella was very helpful when it started raining while heading to the volcano view point. Superbly planned and catered to everyone’s needs. We will definitely recommend our friends and family.

The tour was not complete… the main atractive “volvcano park” was terrible… we was there less than 1:30… terrible !!

Hawaiian Eyes and our guide, Stefan were awesome to the nth degree. Funny, friendly, helpful, prepared, photographic prowess, and he even stopped to help an elderly woman, not attached to any tour, after she collapsed at the side of the road in a snow bank, due to altitude sickness. First aid training, oxygen tanks, blankets, and past experience likely saved her life.

It’s funny to say, but a tour to the summit of a snowy mountain was the highlight of our Hawaii trip! Hiro was the best guide anyone can ask for. He also does the Lava walk tour which I’ll be sure to book with him next time we’re back to the islands.

Shoyi and Hiro were wonderful! Very knowledgable and patient with many questions that were asked. We learned so much! Shoyi's photography was a bonus! This was a fantastic tour and an experience we will never forget. Thank you!

We had an amazing time on this tour. PJ, our guide, could not have been better. He was so entertaining and informative, and made the whole day fun & interesting. The highlight was getting to see the lava at night - truly a once-in-a-lifetime experience. Highly recommend!

This tour will have you learning so many great things about Big Island. They pushed our tour back a tad but they did this to let us see more of the night lava flow!

There are simply too many good things about this tour - from the stop at Black Sands (breathtaking) to the 3 course dinner that was TO DIE FOR and all local!

I would recommend this to anyone!!

Shawn was an excellent tour guide. He answered all of our questions, and was very knowledgeable about a range of subjects. We were confident in his driving ability, especially in the dark downhill with the goats :-)
Overall, best part of our trip so far!

Our tour leader Stephan was exceptional in that he does great photography and is an excellent tour guide and leader. He shared interesting info about the area as we traveled and then took great sunset photos our our group of 3 and airdropped them to us. The parkas provided were an essential and welcome addition since it was quite cold at the mountain top. Wonderful trip!

This was such an amazing experience and our favorite activity that we did on the Big Island! Hiro was a wonderful tour guide, shared lots of great information and was super funny and personable. They have everything covered from making sure you're acclimated to the altitude, stopping for spectacular views, warm winter gear, food, water/hot chocolate/tea, the most amazing star-gazing I've ever seen, etc. Dress warm and don't forget your cash tip money because they will go above and beyond and you'll want to show your gratitude for the incredible experience. Do not miss this activity!

This activity was great. Our tour guide gave us informative details on our stops we visited. Getting to view the stars, the moon and the planets were stellar! My 7 year old had a blast. We would do it again. The area we stopped at had a restrooms and nice little playground. The sandwiches were good and the hot coco was yum!

Pickup by the crew was timely, and the vans comfortable, in good condition and clean. The sandwich was delicious, and the two hosts super friendly, accommodating and knowledgeable. Thank-you, Stephan.